Sent by Anne Butcher
Dore, Sheffield, South Yorkshire 25/04/2024
Thank you Ian for being so patient and helping me through the travel arrangements for our Bowling Club trip to Cyprus. [Travelled to Paphos]
Based in Leicestershire
Ian Bisset
It's Nice To Meet You
I am delighted to offer my services, friendly advice and personal assistance as an independent, impartial Travel Counsellor. “Travel is the only thing you buy that makes you richer!”
With 35 years career experience in travel and tourism working for holiday tour operators at home and abroad, I can arrange, create and provide some of the best trips, tours and tailor-made itineraries available, to attractive and exciting destinations worldwide.
Based in Leicestershire with wife Alison (an International Tour Manager) and two sons (Thomas and Harry), we have wanderlust in our blood! Being a life-long holidaymaker myself I appreciate only too well how quality time spent alone or together with loved ones enriches our lives and like you, I expect high standards and good value for my money.
I love what I do and my aim is to make your trip memorable, enjoyable and hassle-free, leaving you to indulge your senses in new surroundings that provide those unique moments and feelings you will treasure forever.
Supported by the professional Travel Counsellors network, I have direct access to airlines and hotels, tour operators, transfers and excursions, escorted tours and cruises offering up-to-date availability and competitive rates. This enables me to provide a fast, efficient and flexible booking and information service using the latest technology and huge buying power.
You can be assured of the highest quality throughout, personal service, 24 hour emergency contact and 100% Financial and ATOL protection. We also have some of the highest client satisfaction levels in the industry, adding to your peace of mind. Please feel free to view my 'Customer Stories'.
I pride myself in taking care of all my clients from the youngest to the oldest and therefore attention to detail and your priorities are most important to me but don’t worry, I won’t travel with you (unless you want me to!)
I’ll listen carefully to your wishes, likes and dislikes and make all the arrangements to create the most suitable holiday itinerary, personalized for yourself, your party and budget.
So whether it’s a journey by air, land or sea, to destinations near or far, travelling in Economy or Business, packaged or private you will receive my very best advice and great value proposal to make your next holiday a fabulous Travel Counsellors holiday.
I look forward to hearing from you, receiving your enquiry and welcoming you on board!
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
Find me on social
My Videos
The TC Experience
4/7/2021
A heartfelt video by Poet Tony Walsh, commissioned by Travel Counsellors.
5 Reasons
3/12/2021
Trusted Travel
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
How to use your annual leave in 2024, to get the most holiDAYS !
20 October 2023
WANT TO KNOW HOW BEST TO USE YOUR ANNUAL LEAVE TO MAKE THE MOST OF THE UK NATIONAL HOLIDAYS IN 2024 ? The 2024 UK bank holiday dates are: 01JAN, 29MAR, 01APR, 06MAY, 27MAY, 26AUG, 25DEC, 26DEC, 26DEC Take four days’ leave 25-28MAR for a 10-day holiday? Take four days’ leave 25-28MAR plus four days leave 02-05APR for a 2 week holiday? Take four days’ leave 07-10 MAY for a 9-day holiday? Take four days leave 28-31MAY for a 9-day holiday? Take four days’ leave 27-30AUG for a 1 week holiday? Book off 23, 24, 27, 30 & 31 DEC, so you can maximise your festive break. And if you can book off 02 & 03JAN 2025 as well, even better - you’ll get a full 16-day break!
How to use your annual leave in 2023 to get the most holiDAYS !
13 January 2023
WANT TO KNOW HOW BEST TO USE YOUR ANNUAL LEAVE TO MAKE THE MOST OF THE UK NATIONAL HOLIDAYS IN 2023 ? Take four days’ leave from 3rd–6th APRIL for a 10-day holiday? Take four days’ leave from 2nd-5th MAY for a nine-day holiday? Take four days’ leave from 30th MAY–2nd JUNE for a nine-day holiday? Take four days’ leave from 26th AUGUST–3rd SEPTEMBER for a nine-day holiday? Take three days’ leave from 23rd DECEMBER–1st JANUARY 2024 for a 10-day holiday?
Travelling with children?
07 June 2019
Travelling with children You don’t want to stop travelling overseas just because you now have children, and what’s more you still want quality accommodation, great facilities and time for yourselves to relax. Great kids’ entertainment and occasional supervision for your children can be important. Here are top tips on how to avoid having a stressful journey with the kids: 1. Pace yourself. Go with the flow and don’t pack in too much. Build in rest days and be realistic about what you might see and do. 2. Travel is great for broadening the mind, even if you’re a five-year-old. Start getting your little ones prepared for their holiday by treating it like a project. Read a guide book to them or watch a video or perhaps even try some of the local traditional dishes you may expect at your destination. Encourage them to keep a holiday diary, collect photos, ticket stubs and draw pictures of what they have seen and record new words they may have learned along the way, and give things a try. 3. Research and prepare a “things to do and places to go if the weather isn’t great” list. This is particularly good if travelling out of season in the February or October half terms. 4. If possible, check-in online as knowing you are seated together will give you piece of mind. 5. Choose a hotel that caters for children. Kids clubs can give parents a welcome break but make sure you check age ranges, what hours they operate and at what time of year (many run only in high season). 6. Taking a buggy or pram, even if your child is now walking, can be handy as they double up as places to rest from the heat or if up a little later than usual to rest in a restaurant, for example. 7. Check hand luggage restrictions before travelling, including the latest rules on carrying liquids, gels and creams, which will more than likely include milk and nappy cream for example. Chances are you will be able to carry them, but they may have to be stored in a specific way and not carried over a certain quantity. Rules change often so it’s always worth checking close to your travel date. 8. Requesting a ground floor room if available is often a good idea as many rooms lead onto gardens, giving extra play areas. 9. When flying it’s helpful to have something such as a boiled sweet to suck on, or to drink during take-off and landing. Make sure you have plenty of ways to entertain your little one such as crayons, books and their favourite toy. 10. Enjoy ! When you book with Travel Counsellors we'll make sure things are perfect!
My customer stories
Sent by Karen ryson
Culford, nr Bury St Edmunds, Suffolk 03/04/2024
Wow! we have had the most amazing trip to Borneo and cannot thank you enough for your guidance and patience with organising this for us. Everything without exception was so well planned, our guides looked after us and basically handed us over to the next guide when the time came - they all seemed to know what we were doing better than we did at times!
We felt 100% safe and really appreciated the fact that when a driver on his own transferred us from one location to another, it was always a driver that we knew from the previous day with the guide - all these things contributed to us having a fantastic holiday.
We saw a lot of wildlife and were impressed with the night-time discovery walk and the visit to see the Proboscis monkeys which appeared to be extras added in just for us, The accommodation and food were excellent and we thoroughly enjoyed the packed schedule, so thank you for fulfilling our requests.
The Singapore Airlines and Scoot flights were both excellent.
Thank you so much again.
Sent by Wayne Jenkins
Northamptonshire 26/03/2024
The Wilson Browne Solicitors team recently attended the MIPIM trade show in Cannes . One person I haven't yet thanked is Ian Bisset, Travel Counsellors.
Ian took all the hassle away from me, finding accommodation, sorting flights, arranging transfers, and taking on any changes in his stride.
I'd spent hours trying to organise this myself before a personal recommendation led me to contact Ian. His knowledge of the area and the travel trade is superb. Whatever your travel or holiday needs - give him a call: you couldn't find a more knowledgeable, helpful person.
Thank you Ian - you're a star!
Many thanks for organising our trip and dealing with the various changes. All of the team are grateful for making it so painless.
Sent by Derek Sayer
Darlington, Durham 04/03/2024
This is the third time that Ian has organised our summer holidays in Europe. Ian responded quickly to my initial enquiry and provided a range of options to meet our holiday requirements. Once we made our decision, he provided a detailed itinerary and made the bookings immediately. I would recommend Ian, as a travel counsellor. I’m impressed with his knowledge of the travel industry. [Travelled to south of France by train]
Sent by Lisa Salter
Newcastle upon Tyne, Tyne & Wear 25/02/2024
Fast, efficient professional service, matching my needs with the best product choices. Ian provided excellent information. [Purchased Travel Insurance]
Sent by Chris Barnes
Market Harborough, Leicestershire 04/02/2024
Thanks Ian - Top service as always! [Travelling to Australia]
Sent by Lisa Demontis
Melbourne, Derbyshire 28/01/2024
I always recommend Ian to all my friends. He makes the whole booking less stressful. [ Travelled to Andalucia ]
Sent by Lynne Fieldhouse
Elland, West Yorkshire 04/01/2024
Excellent service. Kept up to date at each stage. Feel extremely confident that I can contact Ian should any issues arise. [Travelling to Finland]
Sent by Alison Baker
Bingley, West Yorkshire 29/12/2023
Helpful and efficient ! [Travelled to Italy - Lake Garda & Verona]
Sent by Ralph Charles
Colchester, Essex 02/12/2023
As ever; a 1st class service! [ Travelled to the Maldives }
Sent by Debra Cocking
Winscombe, Somerset 27/11/2023
Ian dealt with my travel requirements and was very friendly and helpful. [Travelled to Brazil ]
Sent by Linda McEwan
Doune, nr Stirling, Scotland 02/11/2023
It's great using Ian to plan holidays. He comes up with a good range of options. It makes the process so much easier and avoids the worry of booking things on the wrong date especially where large time differences are relevant. Highly recommended. [Travelled to South Africa]
Sent by Eddie Smart
Newcastle upon Tyne 26/10/2023
Ian provides a very prompt and efficient customer service. I would recommend him to anyone. [Travelling to Chile]
Sent by Judy Penny
Saltford, Bristol, Somerset 06/10/2023
Friendly, helpful, on-hand personal service, sorted our flight changes, made recommendations [Travelling to Cosa Rica ]
Sent by Raj Thakrar
Leicester, Leicestershire 27/09/2023
Ian has been brilliant. It’s the first time we’ve used Travel Counsellors and we would definitely use them (Ian) again for sure. Faultless [Travelled to Canada, including F1 Grand Prix]
Sent by Bhavni Shah
Leicester, UK 04/09/2023
Ian goes above and beyond to make sure he helps to find the perfect trip for his clients! Amazing service! Travelled to Hawaii]
Sent by Lesley Bird
Derby, Derbyshire 22/08/2023
Excellent quotes on Business class tickets [Travelled to Central America]
Sent by Lucy Pettett
Lancing, West Sussex 04/08/2023
We had a great trip thank you, enjoyed it very much and as always when you're having fun it goes so quickly and the days we had in each place was perfect ?? [Travelled to Canada]
Sent by Gwendoline Wall
Romaldkirk, Durham 27/07/2023
Very quick and efficient. [Travelling to Uganda]
Sent by Jill Hignett
Southampton, Hampshire 10/07/2023
Just wanted to thank you for arranging another great holiday for Derek and I. The hotel in Florence was in a perfect location and we walked miles all over the city and saw most of the important sites. The hotel in Viareggio was amazing and we couldn’t fault it. Well worth the extra cost! Again it was in the perfect location, just across from the beach and restaurants. After the busy time in Florence it was the perfect place to relax. Thanks again. [Travelled to Italy]
Sent by Marcia Bradbury
Rotherham, South Yorkshire 30/06/2023
Very happy with all aspects of what Ian does, from the initial email outlining what we want to do, to the finished holiday . It’s very personal and tailor-made to our specific requests. [Travelled to Australia]
Sent by Jo Barbary
Penzance, Cornwall 04/06/2023
Very efficient and quick,. Information set out in an understandable manner. Pleasant and helpful person. Would 100% book with Ian again. Makes me feel that I have a safe and protected booking. [Travelled to Central America]
Sent by Patricia Ostojitsch
Cheltenham, Gloucestershire 29/05/2023
Always helpful and worked hard changing flight bookings multiple times for me during the pandemic . Quick to respond to queries . I like the personal touch. [Travelled to Costa Rica]
Sent by Margaret McBride
Carnoustie, Angus Scotland 04/05/2023
Excellent service! [Travelling to Egypt]
Sent by Lisa Demontis
Melbourne, Derbyshire 27/04/2023
Thanks Ian, We had a wonderful holiday thank you. We really liked Andalucia and will definitely be returning sometime.
Thanks for arranging it all for us. [Travelled to Spain]
Sent by Elisa Fasoli
Market Harborough, Leicestershire 03/04/2023
Very friendly and nothing is too much trouble! What more could one wish for!? [Travelled to Italy]
Sent by Alexander Pettigrew
Newquay, Cornwall 27/03/2023
Friendly, effortless, efficient - what more can be said! [Travelling to Egypt]
Sent by Jeane Heap
Hull, East Riding of Yorkshire 01/03/2023
Thank you very much for arranging a fantastic holiday. [Travelled to Andalucia]
Sent by Linda McCarthy
Pembury, Tunbridge Wells, Kent 09/02/2023
Ian makes travel very easy. It is a great pleasure to deal with him. Thank you. [Travelling to Japan]
Sent by Derek Sayer
Darlington, Durham 27/01/2023
Ian Bisset has organised a couple of holidays for me. This year, we will be travelling to Italy (our favourite country). We knew the region for a two centre holiday and Ian provided superb options for hotels, flights and interesting places to visit. Ian has a wealth of knowledge about the travel industry. He is very professional and responds quickly to requests. I would highly recommend Ian as a Travel Counsellor. [Travelling to Italy]
Sent by Sally Coenen
St Lawrence, Jersey, Channel Islands, UK 13/01/2023
Excellent service, will use again! [Travelled to Vietnam & Cambodia]
Sent by Philip Warner
Pontardawe, Swansea, South Wales 21/12/2022
In the last few years, Ian has booked a few complex holidays for me and all have been without any problems. Ian has just booked a holiday for me to Australia which also includes Dubai and Malaysia. There’s a total of seven flights. There are two fixed dates for venues which I want to attend near the end of the holiday . Because of this, he had to work backwards from the end date rather than forward from the U.K. All has been worked out perfectly. The “MyTC” app is also excellent , showing the itinerary, accommodations, etc clearly. Once again, well done Ian. [Travelled to Australia & Malaysia]
Sent by Anne Bowden
Kibworth, Leicestershire 05/12/2022
Thank you for arranging such a great trip to Canada. A real eye opener with such beautiful scenery. The hotels you booked were great. The Rocky Mountaineer was the highlight.
(Vancouver was lovely, but preferred Victoria)
Weather on the whole was really good. Overall, a fantastic trip. Thank you again for your excellent knowledge and expertise.
All the best! [Travelled to Canada]
Sent by Judy Penny
Saltford, Bristol, Somerset 25/11/2022
Friendly, helpful and efficient service, all our requirements met
[ Travelling to New Orleans - Mardi Gras ]
Sent by Kathryn Hanks
Driffield, East Riding of Yorkshire 09/11/2022
Ian always gives really great help and advice. We trust what he tells us - and we feel he is more than just a holiday provider - he is a trusted friend. We wouldn't look at any other company or consultant when it comes to a tailor-made holiday. We are also, very regularly, giving his details to friends as he provides such a great service! [Travelling to Lapland]
Sent by Mary Bennett
Hereford, Herefordshire 27/10/2022
Ian was very helpful and gave great advice. [Travelling to Uganda]
Sent by Margaret Thorpe Kerr
London 10/10/2022
Ian is friendly, thorough and super efficient. Nothing is too much trouble. He is there to take the pressure away in these times of Covid, where holidays are cancelled, postponed and rebooked. I would highly recommend Travel Counsellor Ian Bisset.
Sent by Linda McEwan
Doune, Stirling, Scotland 27/09/2022
Ian is great at offering good options. Comprehends what is requested and is very straightforward and clear in his communication. Very friendly and amenable. [Travelling to Malta]
Thank you also for arranging our trip - we had a great time and all went well!
Sent by Louise Parris
Emsworth, Hampshire 05/09/2022
Ian efficiently and quickly booked some long haul flights for me, It was nice to speak with a very knowledgeable human! Just great service. [Travelling to S.E Asia]
Sent by Averyl Nash
Edinburgh, Scotland 24/08/2022
I would happily recommend Ian. He was very helpful and quickly dispersed any worries I may have encountered if I had tried to sort out arrangements myself. [Travelling to Scandinavia]
Sent by Yvonne McCarthy
Newark, Nottinghamshire 08/08/2022
Being a single traveller, Ian's help is much appreciated and he sorts everything out for me. [Travelling to Finland]
Sent by Edward Smart
Newcastle Upon Tyne 08/07/2022
Ian has been very helpful and professional whenever I have sought his advice. Always replies very promptly. [Travelling to Vietnam & Cambodia]
Sent by Jim Lewis
Punta Gorda, Florida, USA 25/06/2022
If we could give Ian and the TC team a '15' we would! Attentive, courteous, knowledgeable and always with the right contacts. We do indeed recommend him to all our friends. It's a pity that we're in the US and he's in England!!
Sent by Frances White
Burwell, Cambridgeshire 07/06/2022
Ian is professional, knowledgable, easy to communicate with and attentive [Travelled to Tromso, Norway]
Sent by Stephen Makepeace
Solihull, West Midlands 24/05/2022
Professional, friendly, easy to make payment with links provided. The whole process was very easy, would recommend Ian to anyone in the future. I will be using him again as and when required. [Travelling to Asia]
Sent by Anne Brodholt
Shrewsbury, Shropshire 09/05/2022
I received excellent service from Ian in booking my flights. He found more suitable timed flights that reduced waiting times at transit airports. [Travelling to Vietnam & Cambodia]
Sent by Christopher Barnes
Great Easton, Market Harborough, Leicestershire 22/04/2022
Ian knows his stuff!! [Travelling to Peru]
Sent by Jacqueline Bowns
Newquay, Cornwall 08/04/2022
So helpful, Ian takes the stress out of travel arrangements. [Travelling to Canada]
Sent by Richard Shipley
Nr Matlock, Derbyshire 25/03/2022
Excellent in every respect. [Self-drive trip to Oregon, USA]
Sent by Bhavisha Chavda
Market Harborough, Leicestershire 09/03/2022
The trip was great and seamless from what you had organised;- the transfers to and from were prompt and easy. Thank you for your help sourcing and arranging, it definitely made it a lot easier having it all done in one! :-) [Travelled to Dominican Republic]
Sent by Claire Stanbridge
Market Harborough, Leicestershire 22/02/2022
Just to say we returned safely from Norway on Thursday and we wanted to say thank you for organising such a special trip. Everything ran super smoothly and we loved it all.
We saw the Northern Lights…twice ??Husky Sledding was absolutely fab and we took a boat trip on our last day. A beautiful country and we loved it - so thank you. [Travelled to Tromso, Norway]
Sent by Anne and Richard Bowden
Kibworth, Leicestershire 10/02/2022
Ian’s wealth of knowledge and advice gives us the reassurance needed, especially in these uncertain times. Incredibly helpful and nothing is too much trouble. (Travelling to Abu Dhabi]
Sent by Karen Todd
Chorley, Lancashire 24/01/2022
Thank you Ian, you are a star! Its great to be planning my next adventure with you again. [Trip to Greek Islands]
Sent by Elizabeth Vinnicombe
Bognor Regis, West Sussex 10/01/2022
Absolutely 10 out of 10, no question. I have recommended Ian to friends and family and will continue to do so, he’s brilliant. [Trip to Sri Lanka with Travel Insurance]
Sent by Linda Pantling
Poole, Dorset 23/12/2021
Ian is always friendly, helpful and professional [ Re-arranged trip to Uganda ]
Sent by Gail Osborne
Southampton, Hampshire 07/12/2021
Great work Ian! Thanks so much for your assistance [re-arranged trip to Vietnam/China]
Sent by Julie White
Kenilworth, Warwickshire 23/11/2021
Ian always does an excellent job.. He listens to what you want and it is always done quickly and efficiently. Never had any problems. [Travelled to Portugal ]
Sent by Jim Lewis
Punta Gorda, Florida, USA 08/11/2021
10 out of 10 [Travelling to Dubai & Singapore, with Asia cruise]
Sent by Jill Wilcox
Norwich, Norfolk 21/10/2021
Very swift, efficient friendly service which makes you have the confidence in Travel Counsellors to use them again and to recommend to others, [Scandinavia tour]
Sent by Lesley Melrose
Solihull, West Midlands 11/10/2021
Excellent service Ian. [Travelling to Finland]
Sent by Kay Hall
Tunbridge Wells, Kent 24/09/2021
I’m so glad that you were making the arrangements for me Ian. I certainly would use you next time when I book a holiday. [Re-booked tour to Asia]
Sent by Christine Bardsley
Manchester 09/09/2021
Thank you Ian, for continuing to look after us during such a difficult time. [refunded cancelled Indo-China tour, plus re-arranged our Canada trip]
Sent by Katherine Smith
Flitwick, Bedford 23/08/2021
Brilliant service, I would highly recommend Ian. [Norway cruise]
Sent by Beryl Hayes
Rhyl, Wales 09/08/2021
Ian couldn’t do enough to help me, I haven’t used a travel Counsellor before but I would definitely in the future. [Re-arranged trip to Canada, including travel insurance]
Sent by Pamela Williams
London 26/07/2021
Excellent, knowledgeable, patient and reliable. Ian understands our needs. [ Re-arranged trip to Rhodes]
Sent by Anne McWilliam
Cheltenham, Gloucestershire 08/07/2021
As always, thank you so much for looking after me and arranging all the flight travel changes. I know it cannot be easy and I am sure there are many clients you have had to do this for. It is really appreciated and I know I am in safe hands. [Amended trip to Uganda]
Sent by Gillian Hall
Broomhaugh, Northumberland 28/06/2021
Your line of work has certainly taken a hit and a lot of the rules just seem pure madness! Thank you so much for all your help and advice, it has given me a better insight into making any decisions. [Travelling to Switzerland]
Sent by Loraine Matthews
Highbury, North London 10/06/2021
Very reliable, very helpful. Everything is done for me, so no worries. Could not be in better hands. Thank you Ian. [Re-arranged flights]
Sent by Karen Todd
Chorley, Lancashire 24/05/2021
Ian is a great Travel Counsellor. Having booked with him previously, his attention to detail, support and consideration is outstanding. He is now helping me find my next perfect getaway whilst guiding me through the travel restrictions, ensuring that I'm booked with flexibility to ensure that I am ready to travel as soon as allowed, and that I get where I want to go safely. I'd definitely recommend Ian. He's the best! [Trip to Bali, Indonesia]
Sent by Linda McCarthy
Tunbridge Wells, Kent 10/05/2021
Many thanks Ian. Best decision we ever made was to book through you. [Re-arranged trip to Indochina]
Sent by Linda Waite
Pulborough, West Sussex 21/04/2021
Thank you so much for all your efforts on our behalf Ian . It is much appreciated. [Re-arranged Croatia trip]
Sent by Eileen Wright
Gleadless, Sheffield 09/04/2021
I have thoroughly enjoyed my trip to Eastbourne; the organisation of the transfers was perfect. Everything went very smoothly and made the journey there and back easy. The hotel was perfect thank you. [Memories of a UK Tennis break - June 2019]
Sent by Audrey Hyde
Kidderminster, Worcestershire 09/03/2021
Just a 'thank you' Ian, for arranging the break in Krakow for Hilary and myself. Everything worked out perfectly. Hotel just right and very well placed in the middle of the main street. Clean, comfortable, breakfast very good and helpful staff. Thank you again. [memories of a Krakow city break in 2019!]
Sent by Gordon Spence
Market Harborough, Leicestershire 23/02/2021
Thanks Ian, you did what was asked - much appreciated! [Flight only refund ]
Sent by Jennifer Brandreth
Solihull, West Midlands 11/02/2021
Thanks again Ian for excellent service as always! [re-arranged trip to Iceland]
Sent by Yvonne Maynard-Staton
Normanton, West Yorkshire 26/01/2021
Thank you for arranging the flight refund for me. Will be in touch again soon. [cancelled Indochina trip]
Sent by Margaret Thorpe Kerr
Wandsworth, Greater London 11/01/2021
Ian is friendly, knowledgeable, efficient and a pleasure to talk to. [Re-arranged flights to Canada]
Sent by Karen Todd
Chorley, Lancashire 21/12/2020
We are really pleased with your service Ian, thank you. [Re-arranged trip to SE Asia]
Sent by Karen Bryson
Bury St Edmunds, Suffolk 10/12/2020
You certainly take all the stress out of booking a holiday and I continue to spread the word! [re-arranged rail trip to Italy]
Sent by Jenny Collett
Solihull, West Midlands 25/11/2020
Thank you so much Ian!! Fabulous service as always ?? [Rearranged trip to Iceland]
Sent by Anne Butcher
Sheffield, South Yorkshire 13/11/2020
Just so helpful with technology, and a personal phone call! [re-arranged trip to Kerala, India]
Sent by Frances White
Burwell, Cambridgeshire 28/10/2020
Very informative and helpful ! [organizing refund for cancelled trip to Tokyo Olympics]
Sent by Anne McWilliam
Cheltenham, Gloucestershire 01/10/2020
Thank you for all your help. It was a great trip and I could not have achieved it without your help. [Travelled to Spain]
Sent by Pamela Williams
Lambeth, London 18/09/2020
Thanks Ian. Brilliant job! Now we have something to look forward to. Keep safe! [Re-booked holiday to Greece}
Sent by Linda Waite
Pulborough, West Sussex 28/08/2020
You have been so helpful to Margaret and I regarding our now cancelled holiday, that I know we will not hesitate to book any holiday we may plan in the future with yourself and Travel Counsellors. [Croatia & Montenegro]
Sent by Jim Lewis
Punta Gorda, Florida, USA 08/08/2020
Thanks Ian. That’s fantastic news! Thank you so very much. Let’s hope that by Nov 2021 we’ll have some kind of normality again – or “normalcy” as the Americans say! [Re-booked cruise to Asia]
Sent by Pam Williams
Lambeth, London 27/07/2020
Thank you so much for your help. You have been brilliant! We will keep in touch! [Travelling to Rhodes, Greece]
Sent by Margaret Thorpe Kerr
Wandsworth, London 10/07/2020
Thanks for your great service so far. It’s lovely to have such a personal connection. [Travelling to India]
Sent by Barry Readings
Billericay, Essex 23/06/2020
When my friend recommended you I thought I would see what you could do for me. You surpassed what I was given to expect and much more.
You obviously put a lot of work into looking after your clients and when we next think about going away I shall certainly contact you first and rest assured that I shall recommend you to anyone who needs a most reliable and professional “Travel Counsellor”. [Arctic Cruise]
Sent by Gail Osborne
Southampton, Hampshire 05/06/2020
As always Ian, many thanks for being so helpful and 'on it' ! [Travelling to Southeast Asia]
Sent by Linda McEwan
Stirling, Scotland 26/05/2020
Ian has been great at sorting out my flights, transfers, trips and pre-holiday accommodation. He seems to know from my request what accommodation would suit me and got it spot on. All done quickly and without any pressure. It is much easier than trying to organise this myself; I am always apprehensive that I book everything one day out from what is correct! At least Ian will get it right... [Travelling to South Africa]
Sent by Katherine Smith
Flitwick, Bedfordshire 11/05/2020
As I had never booked a cruise before, I am very grateful to a friend for giving me your number. I had everything sorted out for me, which was really helpful and I will return again when I want to book my next holiday, so thank you for everything. [Travelling to Norway]
Sent by Ella Trafankowska
Watford, Hertfordshire 01/05/2020
Fantastic service! Ian was extremely helpful and speedily selected our flights and connections at very competitive prices, which I was unable to do myself. I shall definitely use the service again. THANK YOU. [Travelling to the UAE & SE Asia]
Sent by Linda Thacker
Clowne, Derbyshire 20/04/2020
Ian is very helpful, have booked with him both abroad and UK, looking forward to my Scotland road trip.
Sent by Helen Morton
Henley-on-Thames, Oxfordshire 08/04/2020
Ian was very prompt and efficient in helping us plan a visit to New Zealand. We are going to use him again when we go to South Africa next year. Highly recommended.
Sent by Yvonne McCarthy
Grantham, Lincolnshire 02/04/2020
Being someone on their own, your help and assistance was much appreciated. [Travelling to Vietnam & Cambodia]
Sent by Linda McCarthy
Tunbridge Wells, Kent 19/03/2020
You were amazing and we are very grateful. [Travelling to SE Asia]
Sent by Edward Smart
Newcastle-upon-Tyne, Tyne & Wear 09/03/2020
You provided an excellent service when you booked my flights, if anyone asks me for a recommendation for a similar service, I would have no concerns in recommending you. [Travelling to Vietnam & Laos]
Sent by Gail Osborne
Southampton, Hampshire 02/03/2020
Thank you so much Ian ! Excellent service as usual. [Travelling to Vietnam & Laos]
Sent by Diane Spooner
Clowne, Derbyshire 17/02/2020
Nothing is too much trouble and we always are given options for any proposed holiday we're considering. Thank you Ian ! [Travelling to Italy]
Sent by Trevor Brimmer
Chippenham, Wiltshire 08/02/2020
The best service you can get! [Travelling to Scotland]
Sent by Jeane Heap
Hull, East Riding of Yorkshire 03/02/2020
Ian is always BRILLIANT at finding exactly the tour I want. [Travelling to Asia]
Sent by Adele Brace
Bedford, Bedfordshire 21/01/2020
Always friendly and finds the right holiday, suitable for me. [Travelling to Morocco]
Sent by Julie Shaw
Sheffield 14/01/2020
Excellent Service! [Travelling to Italy]
Sent by Linzie Marie Penn
Kettering, Northamptonshire 07/01/2020
Fantastic service as per usual! [Travelling to Iceland]
Sent by Ralph Charles
Colchester, Essex 31/12/2019
You are always quick and efficient in dealing with my questions and always seem to have a wealth of knowledge about most places we discuss. You genuinely seem to be a 'fellow traveller' and have a real passion for what you do. Keep up the good work Ian! [Travelling to Istanbul and Dubai]
Sent by Philip Warner
Pontardawe, West Glamorgan 10/12/2019
Travel Counsellor Ian Bisset has planned and organised some excellent holidays for me, combining individual trips with escorted tours. He has arranged long haul flights with transfers, hotels and short internal flights. All of the holidays have run smoothly with no long waiting time for flight connections. They also provide an excellent App which shows your itinerary step by step. My holidays were also Atol protected. [Travelling to Bali & Indonesia]
Sent by Jenny Collett
Solihull, West Midlands 28/11/2019
As always Ian, thank you for your incredibly good service!! [Travelling to Italy]
Sent by Susanne Walsh
Bexley, Kent 14/11/2019
Nothing is too much trouble for Ian. [Travelling to China]
Sent by Judith Galloway
Dumfries, Scotland 11/11/2019
Travel Counsellors have been outstanding as usual. Well looked after and a pleasure to deal with. Will definitely use Ian again. [Travelled to Iceland].
Sent by Anne McWilliam
Cheltenham, Gloucestershire 07/11/2019
Thank you Ian. As always, total perfection! [Travelling to India]
Sent by Patricia Ostojitsch
Cheltenham, Gloucestershire 21/10/2019
Excellent service as always! [Travelling to Uganda]
Sent by Lisa Demontis
Derby, Derbyshire 06/10/2019
Pleasant to deal with and very helpful. Would definitely recommend Ian to my friends & family. [Travelling to Vietnam & Cambodia]
Sent by Kathryn Hanks
North Yorkshire 20/09/2019
Always very happy with the personal service that Ian provides. We feel he often goes 'above and beyond' what is expected. We know Ian well - he has planned a few holidays for us now - he listens to, and understands, what we are wanting from a holiday. In all honesty, although we have never met actually met him, he feels like a personal friend. We already recommend the service he provides to others and will continue to do so [Travelling to Peru, Easter Island & Tahiti]
Sent by Lorraine Matthews
Highbury, London 20/09/2019
It's a great comfort talking to someone who knows what he's talking about. I usually book holidays by phone and there are times when people in the office don't always know the answers especially if it’s a new holiday that's advertised! [Travelling to Uganda]
Sent by Gill Jones
Abingdon, Oxfordshire 29/08/2019
Extremely helpful, can call anytime [Travelling to Morocco]
Sent by Barry Readings
Billericay, Essex 12/08/2019
Ian was recommended to me, and I found his assistance in booking our holiday/expedition excellent. He dealt with my various questions quickly and efficiently. And therefore would not hesitate in recommending him to other people [Travelling to the Arctic / Svalbard].
Sent by Catriona Britton
Stockton-on-Tees, Durham 07/08/2019
My score for Ian Bisset is based on former and current experience l've had of the excellent service that he gives. His professionalism and enthusiasm is always the same. Nothing is too much bother. Be it 'tweaking' my plans or requesting all documentation by post. Currently, l had the misfortune of a short-notice cancellation of a much longed for cruise. lan informed me as soon as possible and dealt with the 'fall-out', quickly and efficiently. Including booking me on another cruise. His actions greatly softened the upset and disappointment. well done. Again!
Sent by Linda Brailsford
Derby 01/08/2019
Ian listened very carefully to our wish list, made a few suggestions and then put a quote together using all the elements we asked for even though it's for 2020. Ian has been professional and friendly throughout the initial process and we look forward to working with him over the next few months securing the holiday of a lifetime. [Travelling to Australia]
Sent by Karen Todd
Chorley, Lancashire 22/07/2019
Ian has been invaluable to me in my search to find the perfect holiday destination for our forthcoming adventure. From alerting us to special offers to planning the finer details including the best flights, arranging airport pickups, booking additional nights and giving us first hand expert knowledge of our destination. I can highly recommend Ian, he truly is a great Travel Counsellor. I can't wait for our adventure to Vietnam this October ! [Travelling to SE Asia]
Sent by Jenny Collett
Solihull, West Midlands 11/07/2019
Thank you as always for your first class service Ian!! [Travelling to Italy]
Sent by Elizabeth Kenyon
Rotherham, South Yorkshire 01/07/2019
I have already recommended Ian to a friend. She, like me, has been delighted with the service he has provided [Travelling to India].
Sent by Gill Jones
Abingdon, Oxfordshire 25/06/2019
Great, have used Ian twice now, to travel to South Africa in October 2019 and Morocco in about a fortnight. He is so helpful, lovely to talk to and nothing is too much trouble, even if I phone him at the weekend. Extremely helpful, can call anytime. [Travelling to South Africa & Morocco].
Sent by Pamela Williams
London 14/06/2019
Ian is always pleasant, knowledgeable and helpful. He knows his business and nothing is too much trouble. I would certainly recommend him to friends and family. [Travelling to Menorca]
Sent by Wendy Gillespie
Waterlooville, Hampshire 06/06/2019
Hello Ian, hanks for organising our holiday in Kos, lovely hotel in perfect location and transfers worked well. We travelled around a bit and realised we were in a really good area. Am sure we will be in touch again soon! [Travelled to Greece]
Sent by Frances White
Newmarket, Cambs 25/05/2019
Ian's help, advice and knowledge was very welcome and much appreciated. [Travelled to Venice]
Sent by Anne McWilliam
Cheltenham, Gloucestershire 18/05/2019
Very well taken care of. Attention to detail superb [Travelling to Nepal].
Sent by Jenny Collett
Solihull, West Midlands 05/05/2019
Absolutely first class, personal service! Ian is an extremely helpful, trustworthy, genuine person who you can talk to about all of your travel needs. He’s very knowledgeable and well travelled, which is a huge help when deciding where to go on your next adventure. Thank you so much Ian! [Travelling to Iceland]
Sent by Gail Osborne
Southampton, Hampshire 23/04/2019
Excellent service! [Travelling to India]
Sent by Anne Butcher
Sheffield 10/04/2019
Ian has been so very helpful. Especially as I was having problems with my internet. We spoke at length on the phone. Copy paperwork arrived just in case! Look forward to hearing from him when I need to fill in Indian visa. [Travelling to Kerala]
Sent by Mark Maddock
Camberley, Surrey 02/04/2019
It’s the first time I’ve used Travel Counsellors and I found Ian to be súper-efficient, helpful and he showed real insight into the destinations I was looking at. He was never overly intrusive and gained my full confidence - first class! [Travelling to New Zealand]
Sent by Julie White
Kenilworth, Warwickshire 18/03/2019
Thank you Ian, efficient as always! [Travelling to Sri Lanka]
Sent by Karen Bryson
Bury St Edmunds, Suffolk 07/03/2019
Ian is an absolute pleasure to work with. I usually submit a rough remit of the sort of holiday we are looking for and he always comes back very promptly with several options for us to choose from. We have now booked five holidays through Ian and the three we have already taken have exceeded our expectations on location, accommodation, etc. He is keen to share his knowledge and advice which has been invaluable and has an enormous amount of patience when we are making the final tweaks. [Travelling to Sardinia]
Sent by Libby Langley
Market Harborough, Leics 01/03/2019
Ian was tirelessly patient in making sure our honeymoon will be exactly what we want. [Travelling to Scandinavia]
Sent by Ena Eastcroft
Bournemouth 25/02/2019
Thanks Ian for all your patience. Much appreciated [Travelling to Spain]
Sent by Ena Eastcroft
Bournemouth 25/02/2019
Ian has been so helpful and dealt with my request in all aspects of my requirements. This could not have been easy as many things changed as we progressed Hats off to Ian and I will most definitely recommend him to my friends when travelling. [Travelling to Spain]
Sent by Hilary Joyce
Peterborough, Cambs 06/02/2019
Nothing seems too much trouble for him to investigate. [Travelling to Krakow]
Sent by Kathryn Hanks
Riccall, York 02/02/2019
I have already recommended your services to friends. [Travelling to Argentina]
Sent by Rick Bryson
Bury St Edmunds, Suffolk 24/01/2019
Ian Bisset is always exceptionally helpful and easy to deal with - would heartily recommend. [Travelling to Venice]
Sent by Jeane Heap
Hull, Yorkshire 10/12/2018
Ian is always helpful; I have recommended him already. [Travelling to Canada]
Sent by Charlotta Hickie
Leicestershire 05/11/2018
I wanted to thank you for all your prompt and excellent help with all my queries. I love great service, and that’s definitely what you give.
Sent by Gillian Hall
Riding Mill, Northumberland 25/10/2018
I would highly recommend Ian my Travel Counsellor for such a wonderful, professional service which I could not fault from first contact. Such a wonderful personal service which you just would not receive from a high street agent. I feel confident in the knowledge that my upcoming holiday will run smoothly and Ian would be a phone call away from sorting out any problem should it arise. He has given me plenty of advice and I feel I am in safe hands [Travelling to Thailand].
Sent by Marcia Bradbury
Rotherham, South Yorkshire 11/10/2018
Ian has been brilliant. He has accommodated all the things I wanted and has offered lots of helpful advice (Travelling to Nova Scotia).
Sent by Eileen Wright
Sheffield, South Yorkshire 18/09/2018
Ian has so much knowledge of the travel industry he will tailor-make your holiday to suit you personally.
Sent by Nina Purbrick
Wantage, Oxfordshire 07/09/2018
Very efficient and knowledgeable!
Sent by Jennifer Collett
Solihull, West Midlands 29/08/2018
Ian has put in a lot of work to try and find me a selection of superb holidays to suit my requirement... I'm so grateful, thank you very much Ian. I would highly recommend Ian to anyone thinking of booking a holiday. An excellent friendly personal service!!!
Sent by Elizabeth Kenyon
Rotherham, South Yorkshire 15/08/2018
Friendly, efficient, service. Ian secured the booking and flights I wanted within 24 hrs. [Tour of Central America]
Sent by Pamela Williams
London 03/08/2018
Ian was extremely helpful. I felt that he understood my holiday needs and that nothing was too much trouble. I will use him again and recommend him to my friends. [Travelling to Majorca]
Sent by Phil Warner
Swansea, West Glamorgan 19/07/2018
Travel Counsellor Ian did excellent work in sorting out my holiday to Malaysia and Burma. The 'my TC ' app is also excellent. All my travel documents and itineraries are clear and easy to see in one place. It's also easy to use, if I can use it anyone can!
Sent by Hilary Joyce
Peterborough 04/07/2018
Always helpful and courteous and patient!
Sent by Gail Osborne
Warsash, Hampshire 03/07/2018
Ian could not have been more helpful.
Sent by Dave Cox
Rugby, Warwickshire 14/06/2018
Very helpful and efficient as usual.
Sent by Catriona Britton
Stockton-on-Tees, Durham 04/06/2018
I appreciate the more personal service - the prompt response to queries/booking details and receipt of the documentation.
Sent by Dawn Rowe
Buckinghamshire 14/05/2018
Ian is easy to talk to, he arranges all the details of a holiday without fuss and is always at the end of the phone to offer reassurance on any holiday matter.
Sent by Kay Wagstaff
Newcastle 11/05/2018
Ian is amazing. Goes above and beyond and is so helpful and reliable.
Sent by Lisa Timmerman
Foxton, Leicestershire 20/04/2018
Ian couldn’t have been more helpful and efficient, As long as the holiday now turns out as planned, I would definitely recommend him to others!
Sent by Linda McKewan
Stirling, Scotland 03/04/2018
Ian is great, coming back with options and suggestions but not coercing me at all. It certainly beats mindless trudging through the internet trying to piece holidays together. I have passed his details on to a friend already.
Sent by Elizabeth Vinnicombe
Bognor Regis, West Sussex 26/03/2018
I would definitely recommend Ian, and in fact have already done so to a friend who books with Ian as a result.
Sent by Mark Benger
Rochdale, Lancashire 12/03/2018
Excellent service.
Sent by Irene Radford
Glinton, Peterborough 13/02/2018
We gave Ian what we thought was a difficult task, trying to arrange a holiday with one in the UK and the other in France, as we weren't having much luck on our own. Ian got in touch, listened to what we did and didn't want, the list was quite long. Within a couple of days Ian had emailed us a list of wonderful cruises that ticked all of the boxes for the sort of holiday we wanted. Neither of us have cruised and Ian is still sending us information of things we need to know, the holiday is not until August. It's great to know that he is just a phone call away for any queries.
Sent by Kathryn Hanks
Riccall, York 07/02/2018
Ian is always very responsive when asked for information or quotations. I would recommend Ian to friends, family or business contacts.
Sent by Linzie Maycock
Kettering, Northamptonshire 31/01/2018
Our trip was amazing. It all went perfectly. The fact that you had checked us in online beforehand was massively helpful and something less to worry about. Your hand written notes and links for the trains were perfect - so much so that another UK couple tagged onto us leaving the airport as they were going to St Moritz too and their travel agent hadn’t given advice or anything! Hotel was fantastic - we literally enjoyed every minute. Again journey back etc was fab.
Thank you so much Ian - you have done a fantastic job in making our holiday run smoothly and the travel stress free. I am sure I will be dropping you a line soon to book the same for next year!
Sent by Judith Galloway
Dumfries 14/12/2017
Very helpful and keeps in touch throughout whole process.
Sent by Gill Zaturowski
Gisborne, New Zealand 15/11/2017
Thank you so much for booking us the holiday of a lifetime. We really appreciate all the effort and time that you took in getting us here: right from the start you have been on hand for everything, nothing has been too much trouble and you've been the best travel consultant ever. I'll most definitely be recommending your services to anyone I can.
Sent by Amy Price
Littlehampton, West Sussex 09/11/2017
Like the personal touch and humour! As well as interesting places.
Sent by Ena Eastcroft
Bournemouth, Dorset 23/10/2017
It was great dealing with Ian. Service par excellence.
Sent by Rob Peters
Sydney, Australia 29/09/2017
I needed to come up with a perfect week's holiday at short notice and Ian worked his magic and found me flights and accommodation in somewhere I have never heard of but when I researched it, it looks like paradise. Kept me up to date throughout what was a very short process due to timelines but I can't thank Ian enough for what is going to be a great family holiday starting tomorrow!
Sent by Susan Munro
Littlehampton, West Sussex 22/09/2017
Very helpful, and proactive. Had no worries booking; knew it had all been dealt with.
Sent by R Blyth
Bollington, Cheshire 01/09/2017
Ian, thank you so much. Once again you have been amazing arranging a holiday for me and my son. Nothing is ever too much trouble and thank you for taking the time to understand our needs and providing recommendations that suit us as sometimes I don't always know where I want to go, just the type of things we enjoy. This is a double thank you for helping me arrange both our next long-haul trip to Malaysia (Langkawi, Borneo and KL) and also our very last-minute adventure trip to North Wales.
I am so impressed by the time you take really thinking about what would work for us and for truly going the extra mile, which in my experience has very little traffic on it! I look forward to you helping us plan our next trip.
Miss Blyth
Sent by Karen Bryson
Bury St Edmunds, Suffolk 25/08/2017
Ian took all the pain out of finding me a holiday. Having wasted hours on the internet trying to find a suitable break, I gave Ian a brief remit. He came back very promptly with four options and we went with option one straightaway. Ian did all the booking, sent me the boarding passes, arranged the insurance with a final check with me just prior to departure. The hotel he chose for us was fantastic and the location was perfect - not a location I had previously considered as none of the major sites on the internet gave me that option. I have booked a second trip with Ian and will certainly be using him for our holiday next year.
Sent by Susan Peek
Clowne, Derbyshire 01/08/2017
Ian is always very helpful, nothing is too much trouble for him.
Sent by Kathryn Hanks
Riccall, nr York 28/07/2017
I've used Ian to book a holiday for May 2018. So far everything has been really good and his service has been excellent. If the holiday is as good as Ian's service then we'll be very happy.
Sent by Alison Seadon
Stoke-on-Trent 28/07/2017
Ian is very helpful, knowledgeable and a pleasure to deal with.
Sent by Kay Wagstaff
Altrincham, Cheshire 14/07/2017
I've already spread the word, Ian provides a fantastic service.
Sent by Ann PUddle
Littlehampton, West Sussex 11/07/2017
Very helpful - we got excellent service and have got the holiday we wanted; would definitely use Ian again and recommend him.
Sent by Caroline Hunt
Kibworth Beauchamp, Leicestershire 28/06/2017
Ian was brilliant, he clarified our needs and got the holiday spot on. When it turned out that I had made a mistake with the dates he sorted it all out with the minimum of fuss - or extra expense. Your rating scale should also offer "11 - already recommended", which I have!
Sent by Diane Robinson
Desborough, Leciesetershire 08/06/2017
Just back from the most amazing holiday with my friend, traveling through Transylvania and ending in Bucharest, what a wonderful experience! Many thanks to Ian Bisset Travel Counsellor in Market Harborough, who organised the whole thing, and whose expertise and attention to detail are second to none!!
Sent by Aileen Chilvers-Grierson
Glasgow 28/04/2017
Ian went the extra mile to provide reassurance and was extremely thorough and helpful, which was very comforting for my first big trip!
Sent by John Griffiths
Newcastle-under-Lyme 27/03/2017
Vast amount of knowledge and nothing is too much trouble.
Sent by Lizzie Vinnicombe
West Sussex 13/03/2017
I have already recommended a friend to book a holiday through Ian! He has been extremely helpful throughout, and I will certainly continue to recommend him to my friends and family. Great service and peace of mind too.
Sent by Eileen Wright
Sheffield 06/01/2017
Ian is very experienced in all aspects of travel and will go out of his way to book the deal that suits you.
Sent by Jenni Brown
Leicester 30/12/2016
Very helpful and knowledgeable, would thoroughly recommend him !
Sent by Kay Wagstaff
Altrincham, Cheshire 23/11/2016
Ian is so knowledgeable and has a wealth of travel experience himself so is in a great position to offer advice.
Sent by Sheila Tanson
Ramsgate 14/10/2016
I am very grateful that Ian is sending me paper copies of all the documentation relating to my cruise as I am completely hopeless with technology and I would be very stressed if I had to print anything myself. First class service indeed, thank you Ian.
Sent by Catriona Britton
Durham 04/10/2016
Prompt response to my enquiry and completion of booking. I was given plenty of information/options when l initiated my request. l was not pressurized in any way. l appreciated the continuity of a 'named' Travel Counsellor.
Sent by Dawn Rowe
Buckinghamshire 01/06/2016
On answering my call Ian immediately put me at ease. He helped me through the booking process, explained about the Visa required and optional tours. A successful exchange.
Sent by Hilary Joyce
Peterborough 29/05/2016
Personal help by someone with expert knowledge has been wonderful.
Sent by Neil Wright
Sale, Cheshire 10/05/2016
Ian is a lovely guy, extremely helpful and very knowledgeable about our chosen destination. Booking this holiday was a very enjoyable and stress-free experience, can't wait to get on the plane now. Thank you.
Sent by John Griffiths
Staffordshire 20/04/2016
Excellent knowledge and service - already recommended Ian to others.
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