Going far beyond the standard customer relationship

“Rebecca somehow manages to make booking travel feel like a conversation with a friend, whilst simultaneously removing all the stress from the organisational tasks with absolute professionalism.”

Jasmine, Rebecca’s customer

Standing with you every at step of the journey

“From initial enquiry, to planning and through to an unforgettable completed trip to Cuba, Ana provided a brilliant, professional and thorough service. We enjoyed the most brilliant holiday we've ever had and the advice, insight and unique knowledge she offered made all the difference... from choosing the perfect hotels, to finishing touches such as a trip to Hemingway's villa, and booking us into the most exciting restaurant in Havana... Nothing was too much trouble. Everything was brilliantly organised and we felt safe and looked after every step of the way. Thank you Ana for putting together this brilliant experience for us!”

Simba, Ana’s customer

Even in difficult situations

“I cannot recommend Dawn highly enough. From our initial contact to our return home, Dawn has been amazing. Friendly, knowledgeable, great communication, all in all excellent service. We had to change our return flights at the last minute due to an emergency at home, but Dawn was calm and efficient and helped us out promptly despite it being the night before her own holiday. She makes everything better!”

Lynne, Dawn’s customer

To experience the Travel Counsellors service for yourself, simply get in touch with your Travel Counsellor today or find one through the ‘Find your Travel Counsellor’ page.