Booking with a Travel Counsellor this Small Business Saturday

Saturday 3rd December is ‘Small Business Saturday’; a day dedicated to supporting all the wonderful small businesses across the UK, from local shops and online service providers to your favourite travel consultant. Being business owners themselves, our Travel Counsellors are prime examples of how supporting local businesses can really pay off for you. 

To celebrate this day, here are some of our favourite customer quotes which shows the amazing personal service our Travel Counsellors offer to customers each and every day.

Booking with a Travel Counsellor this Small Business Saturday

Going far beyond the standard customer relationship

“Rebecca somehow manages to make booking travel feel like a conversation with a friend, whilst simultaneously removing all the stress from the organisational tasks with absolute professionalism.”

Jasmine, Rebecca’s customer

Our Travel Counsellors will take the time to get to know you

“Our experience booking our family holiday with Grace has been absolutely fantastic. I can truly say that it won't be the last booking we will be making with her! Her friendly and professional attitude made me feel that nothing was too much trouble, and it almost felt like she could read my mind with some of the options she found for us... however without all of the hours of searching!”

Sophie, Grace’s customer

Standing with you every at step of the journey

“From initial enquiry, to planning and through to an unforgettable completed trip to Cuba, Ana provided a brilliant, professional and thorough service. We enjoyed the most brilliant holiday we've ever had and the advice, insight and unique knowledge she offered made all the difference... from choosing the perfect hotels, to finishing touches such as a trip to Hemingway's villa, and booking us into the most exciting restaurant in Havana... Nothing was too much trouble. Everything was brilliantly organised and we felt safe and looked after every step of the way. Thank you Ana for putting together this brilliant experience for us!”

Simba, Ana’s customer

Removing any fuss

“Steve was able to answer my many questions via phone and email and explained the whole process to me. Steve was patient and knowledgeable throughout the whole process, he even checked to make sure we had been able to book our tests. We wanted to upgrade our room after we booked, and he made sure this was quick and easy. He made the whole experience from airport to hotel easy and stress free. We will definitely be booking with him for our next trip”

Ashleigh, Steve’s customer

Even in difficult situations

“I cannot recommend Dawn highly enough. From our initial contact to our return home, Dawn has been amazing. Friendly, knowledgeable, great communication, all in all excellent service. We had to change our return flights at the last minute due to an emergency at home, but Dawn was calm and efficient and helped us out promptly despite it being the night before her own holiday. She makes everything better!”

Lynne, Dawn’s customer

Bringing you the extra touches that you won’t find anywhere else

“The service is second to none and they can’t do enough for you, from printing off your tickets to ensuring you arrive home to some bread and milk after a long flight. I will not book with anyone else, and recommend her to all our family and friends.”

Victoria, Jenny’s customer

To experience the Travel Counsellors service for yourself, simply get in touch with your Travel Counsellor today or find one through the ‘Find your Travel Counsellor’ page.

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