Jackie Cook

I'm based in

Desborough

Available for new enquiries

It's Nice To Meet You

Hi,
My name is Jackie Cook; I now live in Northamptonshire but have lived all over the UK and spent 8 years in France. I am married with one son who recently got married.

I have worked in the travel industry for nearly 50 years. I have gained experience in different areas of the industry and have been very fortunate to have travelled extensively during that time. Living in France from the age of 12 gave me an opportunity which only later did I appreciate. I speak fluent French and started my interest in working in the travel industry. I joined Seaspeed Hovercarfts in Dover when I was 18 which then became Hoverspeed and this is where I met my husband who is from Dover.
The summers were great down at the Hoverport but not so much in the winter!

My next positions really became as I followed my husband with his job moves so in 1984 we moved to Peterborough and I joined Thomas Cook. Their training then was fabulous and soon became a travel agent for the first time. We then moved to Leicestershire and like my husband we joined Page and Moy where I stayed for 11 years until I moved to Travel Counsellors in March 2000

My favourite European city has always been Paris, and some recent holidays have been spent cruising on a canal boat in different parts of France. Ask me more about that; it’s a wonderful way to relax and meet the locals. We do also love the Greek islands and have visited many over the years. This year was Crete for the first time but we need to go again as it is a large island and we only saw a small part of it.

I have been fortunate in that the companies I have worked for have seen a benefit in allowing me to travel for educational purposes to countries I would never have expected to visit. These include Peru and the magical Machu Picchu, South Africa and Kenya on exciting safaris, the Caribbean, cruising (on ships as well as canal boats!), Thailand and Malaysia and many more. They even tried to teach me to dive in the Great Barrier Reef. (I did not pass but at least I completed the course!). The latest trip was to New Orleans, what an exciting city that is.

If I have not visited a destination you may be interested in, the Travel Counsellors message board will allow me to find out the answers to your questions. Someone will know.

When you call my number, it will be me who answers; this allows me to build up a rapport with my clients, who then return to me year after year for their holiday arrangements.

We have a 24 hour duty office who are there at the end of a phone line when there is a hurricane , a cancelled flight, companies going bust at the last minute, helping us with clients who become ill or need to get home quickly. This is such a benefit to have when something goes wrong, but also they keep us updated with latest visa and health requirements.

Please give me a try and I promise you will not be disappointed. I will offer to you the best possible professional service you could hope to receive.

I look forward to hearing from you,

Jackie

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Explore my guides and blogs

City, beach and a jungle!

City, beach and a jungle!

I had not been to Bangkok and Hua Hin for more than 20 years so when I was invited to visit this destination again with 20 other Travel Counsellors, I had no hesitation in accepting the invitation. We flew from Manchester with Emirates via Dubai. The airline is very well equipped with the latest inflight entertainment showing films still being shown in the cinemas. We had a change in Dubai whic

31 Jul 2018 6   min read

4 days in the Big Easy

4 days in the Big Easy

In the early part of last year, I won a trip to New Orleans with some fellow Travel Counsellors. I have had to wait nearly a year for this trip to come around, but it was well worth it. We found out just before we left that BA had kindly upgraded us all but half on the outbound and then the rest on the inbound, so I found myself in Club Class for the outbound journey. This was fabulous. The fo

31 Jul 2018 4   min read

Mediterranean Cruise with Cunard

Mediterranean Cruise with Cunard

This was a special holiday for us, not that we were celebrating anything in particular but we had always wanted to do a Mediterranean cruise one day instead of our usual holiday to Greece. We decided on the Queen Victoria because the itinerary suited us best. The booking process was straight forward and the glossy brochure they sent us with all the itinerary and excursions you can book was v

10 Oct 2017 6   min read

The Beautiful Greek island of Lefkas

The Beautiful Greek island of Lefkas

"Kalimera Jackie". “Kalimera Nikos". The same pleasantries that had been exchanged every morning for the last fortnight. "Unfortunately we go home today!" I said. "But have you had a great time?" enquired our genial host, and therein lies the fundamental question at the end of everyone's holiday, no matter the duration or the destination. Well simply put - Levkas or Levkada as the locals would

02 Sept 2016 3   min read

Dubai 12-16th September 2015

Dubai 12-16th September 2015

Sponsored by Emirates, Arabian Adventures and Dubai Tourism I was very fortunate to be offered this trip to Dubai having already visited this destination 3 times before but with Dubai, the changes with the skyline changes so quickly, the last visit being 8 years before, it was important I returned to see the difference. We flew from Birmingham and we were delighted to learn we had all been upg

30 Sept 2015 8   min read

South Africa

South Africa

I was invited to visit South Africa with the tour operator African Pride. We were flying with Virgin Atlantic from Heathrow Terminal 3. We were given a tour of the Virgin lounge and waited for our flight in comfort and with a glass of champagne. Some of us were upgraded to Premium Economy. The flight was 12 hours overnight. We arrived at 11am the next morning. There is only a two hour differenc

26 Mar 2014 4   min read

Marrakech in French style

Marrakech in French style

I was invited to attend a four day trip to Marrakech by the French travel operator "Club Med". I was very keen to visit this city but also to experience the Club Med concept, which I understood to be of a very high standard. We flew with Easyjet from Manchester and we were met by Club Med on our arrival. We then took a 30min transfer to our hotel Club Med La Palmeraie. My first impressions o

10 Jul 2011 4   min read

What my customers say

We have been grateful of Jackie’s skill and care Over many years in helping us plan our lovely holidays. We feel well looked after and cared about As her immense knowledge and willingness helps us with so many questions. We will continue to recommend her whenever we can.

Martin Handley

Northampton

When you come across issues with your booked holiday as I’ve had this time, this reminds me exactly why we use Jackie. She deals with a lot of the pain - she thought ahead and came up with an alternative for us rather than just waiting to find out what Jet2 would offer us as an alternative when our hotel wasn’t available. This meant that we felt we had some choices and weren’t just missing out on our holiday. Huge thanks Jackie

Samantha Hughes

AMERSHAM

Jackie was very helpful. She was patient, listening to our needs and owing up with possible options to give us the best holiday and value. I would highly recommend her to others.

Charanjit Rana

Leicester

Always polite very helpful always answers voicemails with a personnel phone call and I genuinely think she does the best deal she can for you and your family holiday with a good aftercare service and is always at the end of the phone for your questions

Peter Docherty

STOCKTON-ON-TEES, Durham

Jackie always provides an absolutely first rate, efficient, friendly, and very effective service. She cares about her customers.

Geoff Bell

Ellon

I have always found Jackie at Travel Counsellors to be excellent when dealing with our travel requirements, her attention to detail and excellent customer service takes all the stress out of organising our holiday. Nothing is too much trouble and she's always very fast in replying to our ever changing requests. Thanks for all your continued help and support Jackie. Diolch / Thanks

Neil Davies

Ammanford

Exceptionally knowledgeable, professional and friendly service

Graham Fleet

Market Harborough

Jackie was quick and efficient. She understood our requests and budget straight away and found us the perfect location and accommodation we requested. She answered all our questions and helped us through the whole procedure. Jackie made our holiday easier right from the start.

Alan Gosling

Towcester

If I could give JACKIE 11 or above I would she made the whole process an absolute pleasure and so so professional and all with a smile in her voice and still keeps me informed on my booking to make sure I am happy with everything and do I need any further assistance I feel she is an asset to your company which these days is few and far between keep up the good work many.

Andrew Abel

Shrewsbury

Jackie is superb! Nothing is too much trouble. Always listens carefully to what we want from a holiday and has so far matched our needs with our holidays every year. Plus she takes all the stress away from us by booking it all for us - and even delivers the tickets and baggage labels to our house! Brilliant!

Louise Morris

Desborough

Jackie is a very helpful, friendly lady,, an excellent Travel Counsellor, who I recommend to all my family and friends, as she gives first class service.

Gillian Soave

Woburn Sands

We have used Jackie for our holidays for 15 years including booking our wedding in Thailand. Time and time again, Jackie’s knowledge of the industry and country’s / hotels has proved invaluable. I would highly recommend Jackie 100%

Paul Walker

Crawley

I have and always do recommend Jackie to everyone I know as she is excellent, and her service seamless!

Helen McGeachy

Market Harborough

Very efficient and helpful.

Gordon Arthur

Smeeton Westerby, Leicester

Jackie is very efficient, helpful, friendly and fun.. It's great making our holiday plans with her. Everything is done perfectly.

David Owen

Llanelli

Just to let you know that Verona was fabulous. Really fantastic hotel, in a great location and the transfer you arranged was amazing. The best yet!! Thanks again for helping to organise

Natalie Hibbitt

Empingham

We have always been really happy with the service that we have had from Jackie...1st class.

Susan Hargreaves

Leicester

Jackie is always polite and helpful and has endless patience

Christine Ellis

Dudley

We have used Jackie for several years and due to the high level of service, have recommended her to our friends.

John Chambers

Wolverhampton

Great proactive service

Timothy Crowe

High Wycombe

I have dealt with Jackie on previous tours (British Lions to Austalia 2013) and had no hesitation in asking her again to book a similar trip in 2017. I have recommended her to friends and colleagues and know from feedback that they are well satisfied with her service. She is a credit to her profession and deserves a top score in my estimation. Many thanks Jackie

Anthony Popple

Ammanford

Jackie is very experienced and helpful. She took onboard our requirements in particular the need for additional leg room, and found the best package available at very reasonable prices. I have already recommended her to friends and family.

David Beck

Southend On Sea

Thank you so much for looking after us so well Jackie - you really are a treasure. We noticed you had even filled in the luggage labels bless you. Love Pam xx

Pamela Handley

Northampton

She is first rate and friends have already booked their holiday with her on our recommendation.

Michael Hutton

Market Harborough

Jackie has excellent organisational skills, friendly and supportive approach demonstrating good customer engagement by listening to and understanding customer requirements.

Bethan Hall

Swansea

Very friendly, efficient and wonderful at getting back straight away and being flexible over getting the very best option (which we did .. ), Thank you very much Jackie, definitely recommemded !!

Madeleine Coburn

Leicester

Hi Jackie , just to say a big thank you for the champers and cake on the plane it was a lovely touch everything is great here and Sharon is already planning the next trip with you once again thanks Pete and Sharon x

Peter Corderoy

Lutterworth

My query was addressed promptly and the tickets purchased and delivered - excellent personal service.

Edward McDonald

Desborough

We have used Jackie's services for a number of years and have always found her extremely knowledgeable and informative. Combine that with her ability to access great deals we would have no hesitation in recommending her services.We expect to call on her again many times in the future.

Christopher Gladman

Market Harborough

Always excellent service, whether Jackie's organising our long haul special holidays or European breaks. Have recommended her to many family and friends over the years and will continue to do so.

Lynn Blackburn

HIGH WYCOMBE

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