Being a truly independent agent means I can tailor an itinerary to ideally suit any request, as well as being able to compare quotes between package suppliers to match requirements and budget.
My own travel has taken me across Europe, Eastern and Western USA, Mexico, Africa (Morocco, Egypt and Kenya), Thailand, Malaysia, Hong Kong, Cambodia, Vietnam, Australia, Costa Rica, and Grenada. I've also visited Borneo and Panama (loved Latin America) along with two separate visits to India. Madagascar was a unique kind of holiday but truly amazing.
I was lucky to have been sent to visit Mauritius with other TC colleagues most recently as well as my own family trip to Bali, Lombok and the Gili Islands - phew!
Wherever your destination, I plan to make the booking process exciting and enjoyable.
I love helping couples to plan and book their honeymoons, as well as offering our amazing honeymoon gift registry service (call me for details).
I offer corporate clients my services for business travel and have clients who offer employees travel incentives (which I arrange) and book group travel for professional sports associations.
My ambition is to turn holiday dreams into reality. In addition every penny you spend with me is safe and protected by either ATOL or the Travel Counsellors Financial trust - it’s the best financial protection in the industry.
Please call for a chat, I am very happy to give my advice anytime!
My customer stories
Sent by Kate Gilbey
Lytham St Annes 21/12/2018
Jakki it was absolutely unbelievable - I have told the whole of the Fylde about you! You'rer amazing at your job - the holiday was perfect, I don’t know how you created such a perfect experience and memories that will stay with us - and definitely him forever. The hotel in the desert was the best hotel we’ve ever stayed in- absolutely breathtaking and the card from you and the cake was such a lovely touch!
Sent by Debbie & Duncan Armfield
Wirral 14/02/2018
Jakki is fabulous and always delivers a great holiday booking experience. She is so experienced and supports us throughout making it so easy. Wouldn’t go anywhere else.
Sent by Margaret & Paul Harrison
Derby 14/02/2018
Very helpful and with great knowledge of the cruise industry the agent was first class.
Sent by George Rounding
Preston 14/02/2018
As always with Jakki, all arrangements were carried out in a thoroughly professional and efficient manner. Which takes the stress out of making your holiday bookings.
Sent by Ian & Julie Hodges
Walton le Dale 14/02/2018
We were searching for a holiday in Tenerife without much success so we contacted Jakki who came highly recommended from our niece. We soon got the holiday we were looking for!
Sent by Sophie & Tom to be Mercer
Thornton-Cleveleys 08/09/2017
Jakki has been absolutely fantastic. From the start she's listened to our holiday wishes and over the course of several weeks has patiently tweaked and adjusted until she's created our perfect honeymoon. She's gone above and beyond working outside of normal hours to accommodate our work schedules. I can't recommend her more highly.
Sent by Sandra Wilson
Chorley 20/07/2017
Just a quick message to thank you so much for arranging our holiday.
All transfers just flowed, from airports to taxis to ferries.
Hotel was fab, would even consider going back if the opportunity arose, I wish..
Thanks also for your kind message we found in our room upon arrival
. Best regards
, Sandra
Sent by Gary Hills
St Annes 20/07/2017
Jakki is simply superb and what a service, efficient, helpful and unobtrusive. A rare quality in todays hustle and bustle world. Many thanks Gary Hills
Sent by Elaine Jones
Preston 28/06/2017
I have been booking with Jakki Hatton for 10 years, the service she provides is the best by far. She is warm, funny and professional. She is excellent at her job. Would not go anywhere else to book my holidays. Brilliant!
Sent by Paula Lucas
St Annes 28/06/2017
Jakki offers a service that is efficient, professional and friendly. She takes the time to get to listen to her clients so she can offer exactly what is wanted. Great personal service.
Sent by Joan Baker
Newton 28/06/2017
Jakki makes my life and travelling so much easier and relaxed - I recommend her to all my friends
.
Sent by Steve Pickering
Preston 18/05/2015
Not the first time I have used Jakki and will not be the last.
I gave Jakki around 30 mins notice to book myself and my brother in law on a flight to Spain for a family emergency. We were already in the car heading south prepared to drive the 1,500 miles. Jakki not only found us flights from Gatwick but also checked us in online, emailed us boarding cards and arranged car hire for when we landed.
Outstanding service!
Sent by tom sanders
preston 22/09/2014
I was delivered exactly the kind of holiday I was looking for, reflecting how well I'd been listened to with regards to my dates, activity preferences, price budgets, age, etc. Smooth and quick communication - I had quick responses which were clear and answered my questions fully. I felt that everything was organized and watertight throughout thanks to the work of my counsellor, there was no query or concern which was left unanswered - from start to finish my holiday ran without any issues.
Sent by Sheila Parker
Lytham St Annes 24/04/2014
Even among Travel Counsellors Jakki stands head and shoulders above the rest. Wouldn't dream of booking elsewhere and I always recommend her services to family and friends.
Sent by Colette Gallacher
Wrea Green 07/04/2014
Jakki’s patience and assistance has been amazing! She never tried to sell to us, she just helped, advised and found us everything we'd dreamed of! Thank you so much from Sean & Colette
Sent by Steve Pickering
Preston 31/01/2014
Jakki has helped me with everything from family holidays to Lapland through to 40th birthday trips to New York and Grand Prix trips to Turkey, Italy and Spain. Nothing is too much trouble and I would (and have) recommended Jakki to anyone.
Sent by Tracy Pringle
Liverpool 24/10/2013
Excellent customer service from Jakki. Would definitely use her services again and have already shared her contact details. Jakki was always available (any time weekends /evening) to help answer my many queries and holiday itinerary changes. She quickly responded and shared numerous flight and hotel proposals for my review. Finally got there and Jakki has booked us a wonderful 2014 holiday, which we are really looking forward to. Greatly appreciated her patience, support and services. Thank you Jakki…
Sent by James Underwood
Poulton le Fylde 23/07/2013
We already have started to tell our friends about Jakki as we really appreciated and valued the fantastic bespoke service and advice she gave us. She's a really friendly, helpful lady with loads of knowledge that was really useful in booking our holiday. The holiday is completely geared to our needs and requests. Different options were provided as we built the ideal honeymoon for us. I'm sure the service will continue over the lead up to our honeymoon.
Sent by Emilie & Tom Stephenson
Crawley, West Sussex 07/06/2013
What can we say? We have had the most incredible honeymoon which far exceeded our expectations. We managed to soak up the sun, enjoy the hotel and spa as well as explore different parts of Mauritius. The whole week will truly be remembered for our lifetime. Thank you so much for all your help in arranging and booking it. It was lovely to receive a card on arrival in Mauritius and when we returned home in England. As sad as it was to leave Mauritius it does seem we have brought the weather back with us!
Thank you so much again.
Sent by Melanie Duffin
France/Lancashire 10/05/2013
I have to say that was one amazing trip! The hotel really was fabulous! The kasbha very tranquil, the chauffeur very swanky, absolutely everything was as brilliant as could be - like a mini-Honeymoon! Thank you Jakki - we will be in touch again soon. You did an amazing job!
Sent by Nilesh & Meera Patel
Peston 10/04/2013
Meera and I just wanted to thank you for arranging our honeymoon, it was an amazing experience for both of us!
The weather was great, although it did rain one day but it was great as it cooled things down a bit and made swimming in the lagoon a bit exciting!
The staff were extremely friendly, the food was amazing, although the drinks were quite expensive (which may have been a good thing!).
Thank you also for the cards (both at Maldives and the postcard when we returned).
Overall, your service has been excellent, we really appreciate the quick turnaround in arranging the honeymoon at such short notice.
Sent by Ian & Julie Cowser
Lytham 01/07/2012
Having used Jakki for a Winter break a couple of years ago, we decided to ask Jakki for summer recommendations based on a golfing break. The holiday was fantastic, with Jakki's personal touches making the whole stay flawless. Thanks Jakki's for putting the holiday together.
Sent by Philip Green
Preston 28/03/2012
I was looking for a bespoke holiday and was struggling to sort everything out, due to all the choices now available to choose holidays from. I was told about Jakki by a friend, how she had helped him sort a holiday and how she had made the experience stress free. I contacted her and can only endorse what his experience was. In fact I would go further in my recommendation, as I had to organise a very difficult trip, she was wonderful in supporting me and finally giving me exactly what I needed.
Sent by Andrew Flanagan
Marple, Cheshire 21/02/2012
Jakki came recommended to me by a friend and I can 100% see why. I would recommend her to anyone with great confidence. Her service was superb throughout and our honeymoon was absolutely fantastic. With her help we booked into a resort that was 10 times what we would've ever found, and well within our budget. I will definitely approach her for my next holiday. Thanks for all your help Jakki!
Sent by Laura Hodge
Manchester 26/01/2012
Our African honeymoon was a dream come true. Kenyan safari and Zanzibar paradise. Thank you Jakki for a well organised trip. You made to process simple and stress free and always kept in regular contact.
The gift registration was a great way for our wedding guests to give their donations towards our honeymoon and leave their personal messages for me and my husband.
A superb personal and bespoke service that I will recommend time and time again to friends and family.
Sent by Sheila Parker
Lytham St Annes 13/12/2011
I knew I could expect really good service from Travel Counsellors but I have to say that Jakki exceeded expectations. Usually I am a belt and braces kind of person when it comes to holiday plans with a need to check and re-check but I felt completely at ease and confident that all the arrangements were taken care of by Jakki, as indeed they were. I love the added back up that booking through Travel Counsellors give you and have already booked by next adventure (through Jakki of course. From a score of 1 to 10 Jakki certainly gets a 10 from us
Sent by Darren Daly
Manchester 06/09/2011
From day one to even after our honeymoon has finished, Jakki has provided a fantastic service and been a delight to deal with. Great organisation, regular contact, super advice and thoughtful touches have all helped towards a perfect honeymoon. We shall certainly be back for more! Thanks Jakki xx
Sent by Darren and Amy Walton
Blackpool 17/08/2011
Normally when we plan holidays we do it ourselves on the internet but because it was for our honeymoon and we had a multi-stop journey in mind which we thought could get complicated so we decided to see if Jakki could help. Throughout the whole process she was amazing. She was always available by phone and email and made sure that everything would run smoothly. She even arranged for champagne to be put in our hotel rooms! We had an fabulous honeymoon and we thank Jakki for that!
Sent by P Abrams
Oxted, Surrey 19/07/2011
Jakki has been very proactive, helpful and efficient. She has found us the perfect holiday within our budget, and I would definately use her again.
Sent by Jayne Rowlandson
Preston 08/07/2011
Jakki's help and assistance in booking my holiday was brilliant and I would definitely recommend her to a friend/family member. She is extremely helpful and made the whole holiday experience a lot less stressful. Thank you very much. Jayne.
Sent by Steve and Kirsty Read
Preston 30/10/2010
I am very pleased with the exceptional service provided throughout by Jakki for a family holiday to Australia, including the recommendation of 2 great stopover hotels in Bangkok and Dubai and for arranging alternative return flights for us due to the volcanic ash cloud disruptions which was done quickly and efficiently and took all the stress out of the situation. We will book our next holiday with Jakki.
Sent by Mike Austin
Preston 29/09/2010
Jakki was extremely helpful, courteous and professional in her assistance in planning my wife Alexandra and my dream honeymoon to Iceland in September 2010. Her knowledge and experience paid off in getting us there to live out our dream and what she did not know she found out from other expert contacts, giving us up to date and detailed information.Thank you Jakki.
Sent by Jennifer Walker
St Helens 03/07/2009
The service I received from Jakki was second to none, we had a disabled passenger travelling with us and Jakki ensured all concerns where covered. Having never crusied before, Jakki made this a fabulous holiday for us all. I would not hesitate in recommending Jakki to anyone.
Thanks for all your help.
Sent by Katherine & Stuart Maw
Bolton 08/04/2009
Jakki was so helpful. We had almost booked our honeymoon with another company before we luckily met Jakki at a wedding fair and she gave us some expert advice and so we booked with Travel Counsellors.
We decided to use Jakki's advice and guidance to plan our three week tour around California, and as a result of her outstanding service, we have returned from the most incredible holiday ever!
Sent by James Coleman
Lytham St Annes 20/03/2009
On behalf of myself and 3 others I approached Jakki with regard to a proposed trip to New Zealand and a week in Perth, with stopovers to cover a total period of approximately 5 weeks. After looking at several airlines the trip was formulated over a couple of weeks.The hotels were good, the itinerary was leisurely and we all had an excellent holiday. Bravo Jakki! We will be back again, MANY THANKS
Sent by Fred & Maureen Benson
Kirkham 19/03/2009
Jakki has now booked two holidays for us, one to France and our latest to New Zealand, Australia, Singapore and Hong Kong.The flights, transfers, hotels and car hire went without any hitches. She is very professional, helpful and courteous and kept in touch with us at all times.We will be booking all future holidays with Jakki.
Sent by Joan Baker
Preston 20/02/2009
I have found Jakki's help to be invaluable when booking holidays and flights.
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Along with 9 other TC colleagues we very excitedly met up with Emma at Heathrow (a representative from Constance Hotels) to find out Air Mauritius had upgraded us all to Business Class for our outbound flight - YIPEEE
What a way to begin our trip - how lucky we are!
On being met by Connections (a local company who supply transfers/tours) at the airport we had a lovely journey up to our desti
In March 2014 my husband and I visited India for the Golden Triangle Tour.
We were met on arrival with a garland of marigolds and taken to The Maidens Hotel Delhi for a two night stay.
Our first tour was of Old Delhi with a walk through the streets (with our guide explaining the local customs) and then a cycle rickshaw tour of the narrow alleys (inches away from fascinating stalls of produce
Bali – Lombok – Gili Island (Gili Air) April 2017
Roger and I met our 2 adult sons Josh and Louis who are living in Australia at the moment at the airport in Bali - a great place to meet up and begin our family holiday
We began our visit in the Legian area as I wanted to see the nightlife and shops of the Kuta area but to stay outside of the main nightlife noise – we stayed 3 nights Ossotel
I was lucky enough to spend a week in Grenada this October, courtesy of the Grenadian Tourist Board. We were a small group of six travel professionals with our very own travel writer Emily Payne (writing for Travel Weekly). We stayed at three hotels and we visited many more of the island’s hotels for lunch or dinner, often hosted by the hotel owners (who were mostly Grenadian).
Grenada has acre
Flying with Malaysian Airlines I arrived with my husband, 2 adult sons and my sister into Kota Kinabalu (Sabah, Borneo) and stayed 4 nights, we took a boat trip out to the islands which are visible from the town (booked on the harbour). Definitely worth taking our snorkels as we encountered many species of coral and marine life, and two black tipped reef sharks made it even more exciting (if a li
I was lucky enough to be awarded my first 6* cruise with Crystal Cruises. We embarked on the ship Crystal Serenity in Rome and she looked truly impressive on approach to the port of Civitivavecchia. Luckily there were another 6 Travel Counsellors and their partners as well as our hosts so we made a lovely group and all got to know each other during the cruise (cruising is great for groups of fami
Our family love marine life, wildlife and a little nightlife and Costa Rica fits the bill. Latin American countries are becoming very popular with UK visitors. There are some direct charter flights which make it more accessible and these fly in the winter months. We stayed in the Guanacaste region (North West Coast on the Pacific ocean) on Papagayo Beach.
Costa Rica is two thirds the siz
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
