Blog from my client who went on their first cruise with Celebrity Cruises
It’s not the first trip we have booked and we had no doubt we were in good hands. Jan made it so easy for me to find the right cruise company, the right route, and the right service level. What helped me so much is that she knew so much about cruising and I was able to consider lots of different options and chat about what she thought would suit us best. As a family with only one child (aged 6) we had to find something that ticked boxes for us and our daughter. I was particular about where we visited and in the end we decided that an Adriatic cruise in a mid-sized ship would be perfect. Jan couldn’t have been more spot on ! The ship was everything we could have hoped for. Jan had secured us a mid-area cabin and also spoken to me about the benefits of the different packages and upgrades available.
What really adds to the service Jan provides is the ease of doing everything. If you find you’re stressing about something and pick up the phone you’ll normally find her saying ‘but I’ve done that’, or ‘don’t worry, I do that’, or ‘I can sort that for you’. The personal touches are something we all love but forget are available.
Our route was perfect (the weather not so in places but we can’t blame Jan for that?) and the little touches along the way that make you remember that travelling through a concierge service is a luxury that is very very affordable.
We started in Venice and stopped in Slovenia, Croatia, Montenegro, Corfu, Naples and finished in Rome. The staff on board the Celebrity Infinity were just fantastic. The food was amazing, the entertainment was fab and the facilities were just spot on. There was a perfect balance between activities and just chilling out. One particular restaurant had animated plates in front of you watching how your food was prepared. I’d never seen anything like it!
I also love the Travel Counsellors app as when you book holidays through TC and Jan everything is in one place. All you need is your smart phone, your passports and your luggage. It also helps with payments too so that you know what is due and when. I love seeing the upcoming trips and the countdown in days.
I know people worry that you are paying over the odds. Believe me you’re not. Can you find it cheaper? Maybe if you have the energy to keep searching and searching, missing out on deals and trying to remember if you are comparing like for like but the thing for me is … do you want your holiday to be below budget or extra special? I know what I would chose.