Based In South Woodford

Jay Lowe

Available for new enquiries

It's Nice To Meet You

If like me, you yearn to hear those magical words, "Can I see your boarding pass and passport please?" then you’re definitely in the right place!

Hi, my name is Jay. I am your personal Travel Counsellor and I have an absolute passion for all things travel related. I’m a self-confessed organisational geek, I love taking on new projects, research and logistical challenges are my strengths!

Travel Counsellor, what does this mean?
It means that you are in safe hands. It is not just a job but my passion to provide you with a truly seamless holiday experience, tailor made to your needs and desires. Travel Counsellors are redefining what personal service means, bucking the trend in an era of the mass-produced package industry.
By listening and discussing your needs, I will create the perfect bespoke itinerary, as opposed to making you fit into an off the shelf pre-determined package.

My pledge is that I will treat your booking as a trip of a lifetime. From our very first contact to when you arrive home from your holiday, whether it be near or far, I will be there for you, supporting you across every aspect of your adventure.

I provide a truly one to one experience and am available at a time to suit you. Everything you book is 100% financially protected leaving you with complete peace of mind that your money is safe. Time is precious and life is too short, take the stress of booking and planning your holiday away and let a committed expert do it for you! I love to plan new and exciting trips, and using my extensive personal knowledge, as well as that of our many travel partners, I will add value to ensure you have the best possible experience.

So, what are you waiting for? Give me a call, drop me a message, and let’s get planning your dream holiday!

"We travel not to escape life but for life not to escape us"

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Ewan Hendon

Jay was super efficient and communication was top class. Very helpful and gave us loads of options.

Sent by Laura P

I love using Jay Lowe to help with my holiday plans, and frequently recommend her to anyone that will listen!!

Sent by Heath Phillips

Very understanding, patient, honest which is what we like, and kept us up to date at all times with our holiday requirements.

Sent by Ursula Buckley

Jay has been extremely helpful in organising the trip. We had an idea about what we wanted to do, and she has put together the trip with our requirements and answered any questions that we had promptly. I would definitely recommend Jay for any travel plans

Sent by Neil Rawlinson

From start to finish Jay has been amazing. She has been able to advise us, make bookings with reputable companies and be available for all our questions. I cannot recommend her enough.

Sent by Paul Skorzewski

Jay recently organised a month long holiday to Australia via Malaysia for me and my wife. This involved booking 6 flights plus hotel accommodation. In addition to making these bookings she also checked in on our flights and arranged a hotel room upgrade for us and kept us informed of everything we needed to know. She was on hand throughout our stay, if a problem arose, which fortunately, it didn't. Through her services she took most of the stress that can be experienced, away from us. I would have no hesitation recommending her services and would certainly use her for any future holiday bookings.

Sent by Colin Jiggins

Not having travelled abroad for some 10 years now, I was so out of the loop with the procedure. As this is a big trip for me Jay unexpectedly came into my life. She has made it so easy. Helping to chose the right hotels to suit me, and pla ning to the last detail. Never hurried we just took weeks to build my dream trip. It's now officially BOOKED. Such a kind, friendly and efficient service. It really is a completely person service. I would recommend to absolutely anyone who is in need of tailoring a trip to jump on board. Thank you so very much and this will most certainly not be my only holiday with TC

Sent by Jane Uwins

Jay is efficient, informative and nothing is too much trouble. It was so easy, I simply gave Jay some dates and an idea of where we would like to go. Now we are all looking forward to our mini break to Marrakech next month. Thank you Jay, you are a star xx

Sent by Jim Conway

A very professional service at a very competitive price!

Sent by Ali Hart

We had used Jay before and loved how she had listened to our needs.So it went without saying that we wanted to use her again . We needed help to plan a trip to Tanzania and Zanzibar . Not easy. We had a a list of what we wanted to do but really didn't know how to make it come together. After a few questions she came up with the most amazing itinary, including a few extras and all within the budget. Jay was professional from beginning to end with a great sense of humour thrown in, too. Thank you

Sent by Wendy Tudor

great communication, good prices, very helpful

Sent by Alison Hart

We were not looking for a big important holiday. Just a high standard hotel in a place that would almost guarantee sun in October. Jay put everything into it and came up with the perfect solution.

Sent by Peter Jupp

Amazing. Jay saved me a small fortune on car rental for a short trip to the South of France.

Sent by Ann Crump

Very helpful and professional service from Jay

Sent by Victoria Warren

Jay has been really helpful in finding holidays that suit disabilities, children and adults. She has responded quickly to requests and looked into everything we have requested in detail. Plus she has beaten other quotes we received. Amazing service from Jay and now we just want to go on the holidays she has booked and help us with.

Sent by Laura Pond

Great to deal with, I’ve already started to recommend Jay to others.