I have used Jayne's services several times. Not only does she do a first-class job but she goes above and beyond in customer care. She uses her initiative, she makes decisions on my behalf and she does everything she can to ensure everything runs as smoothly as possible. It is very comforting and reassuring to know she figuratively holds your hand from beginning to end if things don't go as smoothly as one perhaps anticipates and I can't thank Jaynes enough for simply being Jayne.

Jayne has always been incredibly helpful and goes beyond. Nothing is ever a problem for her and she does it all with a smile. Even when travel disruptions occur she goes beyond to support the situation to the best that she can and I highly recommend her services!! For someone who never quite knows what she wants but has an idea Jayne is great at helping narrow that down with possibilities and cost to provide the most amazing holidays!! I have booked multiple holidays and will continue x

Feel so lucky to have been put in touch with Jayne. She helped us every step of the way and has always been accessible, thorough, helpful and took a genuine interest in what we wanted from our holiday. Jayne has been absolutely brilliant at keeping us up to date and rearranging our trip as needed due to covid related restrictions. Having always been independent travellers, we were surprised at how much she did to help us, especially with final arrangements and online check ins which made everything go so smoothly. It was so reassuring to know that she was on the end of the phone should we run into any difficulties. Have recommended Jayne to so many of my friends and family - we have been truly impressed and look forward to our next opportunity to use her excellent services again! Thank you so much Jayne. ??

Having Jayne organise our family summer adventure to Scotland restored the fun in planning our trip. Trying to organise it ourselves, especially within weeks prior to our preferred dates, was overwhelming and we felt like we were exhausting all options, with many staycation places seemingly fully booked up within the UK during the August summer holidays. Jayne however had such a good eye for understanding our needs and preferences as a young family, and presented us with numerous suitable options - it was so exciting and reassuring, and my wife and I found ourselves looking forward to hearing from Jayne, and seeing her work her magic on our family adventure. Jayne organised an 8 day trip to Scotland which was a first for my wife and two young boys - we enjoyed so many special moments and experiences on that trip that I know the boys especially will remember fondly and take into their adulthood. Thank you so much Jayne, and we'll be in touch to organise our next family holiday with you soon :)

If you intend to travel this summer, my best tip is to take Jayne's advice and follow it exactly. We've just come back from a fantastic trip to Spain and using Jayne's help and expertise, the trip went like clockwork.

Meeting Jayne has been a revelation - she is super knowledgeable, efficient, friendly and an ultimate professional. Words I cannot use to describe previous dealings with travel advisers in the industry which were all within agencies. I have to say that I am converted and I haven't been on holiday yet. So absolutely yes I will be singing from the rafters to all friends and family to ensure they connect with Jayne when they next want to book a break away, holiday of a lifetime etc. Not only does everyone need a travel counsellor- everyone needs Jayne Walters! Thank you Jayne :)

Jayne worked tirelessly to book our UK holidays for the upcoming Summer. We were so impressed with how quickly she found the absolute perfect places to suit our family’s rather complex needs and the efficiency to get everything booked in time. It really took all the stress out of the usual searching, researching and working everything out to tie in with all our plans etc. And with all the uncertainty over holiday travel given the pandemic, knowing she is there to help as rules change is a much-needed safety net. She even got us the confirmations and security in writing with regards to changes in plans and how that will affect our holidays. We have already recommended Jayne to family and would not hesitate to do so again. Looking forward to our holidays, but also using Jayne and taking the stress out of holiday booking in the future. Thanks Jayne!

I've just used Jayne to book a special holiday for our Anniversary next year. We could not be happier with the service, or the holiday we have chosen. After taking initial details from us, budget/what sort of holiday/what sort of accommodation etc Jayne quickly came back with a few options. I gave some feedback and further requests and each time Jayne was happy to have another look to make sure we had the perfect destination and hotel. Jayne has literally gone above and beyond to accommodate my requests and we could not have done it without her. Thank you so much Jayne!

Jayne was so helpful in planning our family's holiday to Cyprus in 2020 and even more helpful when we had to have it cancelled as a result of the COVID-19 pandemic. She worked with us to set up the perfect combination of location and facilities to accommodate all our family’s needs. Jayne's personal service with regular correspondences and phone calls to discuss our holiday arrangements made the experience effortless. Suggestions for amendments to possible itinerary and hotel recommendations showed her commitment to getting the right holiday experience for us. We definitely will be planning another holiday once safe to do so and will use Jayne when we do! The service was excellent!

Jayne has just been amazing in sorting out a holiday for my daughter, it was proving tricky finding what they wanted and Jayne managed to find a company that did the perfect holiday for them at a great price. Jayne was very efficient with sending over all the paperwork we needed and setting us up on the App. What was starting to be a big headache for me Jayne turned it into the easiest and smoothest experience. Thank you so much for all your help, I have an extremely happy daughter I would highly recommend Jayne to book all your holidays

So impressed with the service. Jayne was amazing and so patient with little changes we wanted to make to our itinerary. She came up with the perfect trip of a lifetime for us and has put my mind at rest that all the I s are dotted and t s are crossed! Will be recommending Jayne to everyone as she was brilliant!