I have found that booking through Jen, our Travel Counsellors, to be excellent - never any issues, she already knows what we like / want I only have to email saying what sort of holiday we fancy and the quotes follow with no issues. The Holidays are good value for money and it is comforting to know we have the backing of a large company with the personal care of our local TC.

Jen is always contactable even when abroad which is a great service. I have booked another holiday with her next year and the hotel choices she gives is exactly what we were looking for. Any question you have she is there to answer you questions

We’ve used Jen a number of times now and she’s been brilliant. We’ve had great holidays. We have no hesitation in recommending her to others

Jen is in one word ‘fantastic’! We have now booked 3 holidays through her. She is simply superb

Jen is first class in finding holidays that fit our requirements. She knows and understands exactly what we are looking for and always delivers great options. Jen makes the whole process seamless and enjoyable.

I can wholeheartedly say that dealing with Jen Clifton to book my 2026 Canaries cruise, as a solo traveller, has been an amazing experience. I’m used to dealing with my holiday requirements - just me and my laptop - but decided on a change. It’s been a revelation and I’ve thoroughly enjoyed having Jen alongside me so much, so I called upon her to help me book my January 2027 Malaysia cruise!!!

Jennifer has shown great patience regarding our booking and has constantly provided some fantastic options. I would highly recommend Jen, providing prompt responses & several options, she definitely helped in supporting us make a family holiday decision

Jen is keen to provide the best outcome for her clients. She helped us find the best suppliers for the trips we dreamed of and got further information from those suppliers to ensure our needs would be met. Booking was quick, organised and efficient. Jen then ensured that supplier updates were provided to us in a timely manner, addressing any queries or observations we had. She monitors and manages the entire process to ensure things go smoothly - all the way through to the trip itself. She then follows up to ensure we had a good time. I can't ask for much more from a travel agent

10/10 - I've already recommended Jennifer to my daughter and she has already book a holiday with her too!

Another sterling and professional service from Jennifer - the go to travel counsellor to help with all your travel plans

First time using TC one of the best experiences had when booking a trip Jen listened to my comments when originally discussing a year ago and that attention to detail never waivered

Jen is very helpful and happy to work with you to find the ideal holiday without being pushy. We can’t wait for our holiday to the Maldives in November.

Jennifer Clifton went above and beyond in her service to me as my travel Counsellor. From the moment I placed my initial enquiry about the possibility of travelling solo across Canada by train, stopping at the Rockies before continuing to Vancouver she stopped at nothing to ensure that I had an experience of a lifetime! I have since rebooked with her for a Nordic experience! That should tell you something about how highly I recommend her!

Fantastic service no matter what the ask, very happy

So far , we have been really, really pleased with the help and support from Jen , exploring and booking holidays for us. She has quickly grasped what we want out of a holiday and been happy to flex arrangements and offer options which we had not thought of. Jen has quickly and efficiently sorted things out for us, and has always responded in a very timely manner. The only reason for not giving a 10 at the moment is that we are still to actually go on the two major trips which she has organised for us , so we are not able to accurately feedback on the experience of the trips themselves but we are very excited for them.

Very helpful and friendly. Quick and efficient service with my requirements met perfectly. Would definitely recommend

Both times I have used Jen to arrange a holiday I have been exceptionally pleased. No negatives

Jen made our holiday perfect from the moment we contacted her. She is knowledgeable, efficient, polite and professional in everything she does and our holiday experience was a dream. We’ll definitely be letting Jen organise our future holidays

Jen was very knowledgeable about the country we wanted to visit and suggested we did a 2 centre holiday so we wouldn’t miss anything. She put together the package for us including transfers, taking the worry of finding this out ourselves! She was also very quick at making the changes we needed. A much more hassle-free way of booking a holiday!

Excellent service, patient and courteous, I would definitely recommend to friends.

Jen is super efficient and always comes up with the goods, never phased by me taking my time to make up my mind and has always made sure we had a great break

We were very happy to come back to Jennifer to help and arrange this year's holiday. Jennifer very good at understanding what we are looking for and tweaking if offering a better deal. Highly recommend to anyone

Jen took all the hard work of matching flight times and accommodation and made hers a simple device to use. Also she was very pleasant and knowledgeable

Jen has been amazing!

Jen was very efficient, knowledgeable and understanding service, will definitely use again

Couldn’t ask for a better experience. Jen has such amazing knowledge of the whole travel industry and she works hard in getting the holiday package you dream of. I wouldn’t use anybody else.

Already telling everyone I speak to about how brilliant Jen is. You’re in great hands whatever your travel needs are with Jen

Though we haven’t yet been on our holiday, service from Jen has been first rate so-far. It’s the kind of personal service and attention to detail that I thought had gone from travel agents these days.

Amazing service from Jen, its the first time I've used this type of service and will continue to do so going forward for all our future holiday needs. Jen has been very intuitive to our needs, often providing solutions that I wouldn't of even thought about, so top marks all round really. Thanks Jen

Great! I've already recommended Jen to several people

Jen has been absolutely amazing. She’s given us personal recommendations and really taken the time to listen and understand what we like and need. Thank you Jen !

Jen was brilliant. She arranged a provisional itinerary for our trip to Canada within days, and after feedback from us we had a finalised holiday in a week! Her personal experience of the area was really helpful and I can thoroughly recommend her service.

Jennifer has given me excellent personalised service from start to finish. I cannot recommend her highly enough. Thank you Jen!

Jen was extremely helpful, going out of her way to find us a suitable holiday

Very pleased with the service and will definitely be using Jen again.

Excellent service - Jen is very knowledgeable and helpful.

Jen has been very helpful and efficient. Made booking our trip very easy

Jen has listened very carefully to what we requested, put a fab package together very close to the tight budget that I gave her. On top of this, Jen has answered my multiple questions & tweaked the holiday a few times to help bring it in closer to budget & to fit changes in our requirements. She has been fantastic!

Jen turned what was for me a complicated multi-city, 8-week holiday plan into a stress-free and simple process, compared to what I could achieved pouring over the internet for hours on end. At all times, Jennifer was courteous, professional and displayed a good breadth and depth of knowledge of airlines and holiday destinations. We will certainly use her again for our next big overseas holiday

Exceptional, prompt service from Jen

Excellent service from Jen on all levels

Such amazing service from Jen, thank you!

Jen offered really helpful, quick efficient service. She enabled us to consider things we hadn’t even thought of

Jen was very thorough and was experienced in the destination i chose and i feel that before we go and during our stay i can message her for advice or information and she wouldn't mind. i have already recommended her to my high spending frequent holiday booking friends!!

Excellent service and understanding what we were looking for, even when we weren't sure ourselves. Very helpful , good knowledge and easy to talk to. Jennifer did what she said she would and at the time agreed. Very pleased with the service

Jen sorted my annual holiday insurance for me. Such an easy experience. Will definitely be using her services in the future.

Jen was so helpful, informative, and responsive while we were planning our holiday. This isn’t the type of trip we have done before so her help was much appreciated.

Great communication and recommendations. Listened to and took on board all our requirements. Looking forward to our holiday this summer!

Jennifer is brilliant! Can’t wait to go on our first holiday and book another.

Jen booked all that we had asked for and found great accommodation right where it is needed. She also booked trips and the Amtrak between cities. Brilliant and now looking forward to an amazing trip. Thanks Jen

'When we decided towards the end of August that we could fit in a break mid-October, we didn't hold out much hope that we would be able to find what we wanted at such short notice, which was a two week cruise, preferably out of Southampton and going somewhere warm. Despite it being the Friday afternoon before the bank holiday, within a couple of hours Jen at Travel Counsellors had found and booked us on a cruise to the Caribbean. Over the next couple of weeks, Jen sorted out the admin, giving us a gentle nudge when there was something that we needed to do and sending our travel documents within good time. The whole experience was stress-free and we'll definitely be asking Jen to sort out our future trips.

Jen was hugely supportive, friendly and managed the challenge of a difficult request admirably. Thank you!