Sent by Susan Hawkins
London 22/10/2025
Amazing! I will never book a holiday again without Jenny x
Based In Whetstone
Jenny Igoe
It's Nice To Meet You
My name is Jenny and I am based in Whetstone, North London.
I love being a Travel Counsellor because I can use my extensive travel experience to create unique personalised trips for my clients, whether that's for leisure or business.
I believe that arranging any kind of travel should be exciting and not stressful. I like to think of myself as offering quite a retro service with a personal human touch, with actual tickets, and I find that clients become friends just as often as friends become clients! I am the complete opposite of booking online.
I was first shown how amazing it is to travel by my parents, who no matter what would ensure we holidayed abroad every year growing up. I had only visited European countries until the age of 20, but within Europe we did some exciting trips like a cruise along the Norwegian Fjords, a holiday to Switzerland in the summertime as well as many beach holidays to Spain and Greece.
At 20 I went travelling properly for the first and my first experience of a tropical country was Thailand. I lived and worked for a year in Sydney Australia which was really special at such a young age. On the way home I spent time in Fiji, Hawaii, LA and Las Vegas.
I did a Modern Apprenticeship in Travel and Customer Service with Thomas Cook originally, and then I spent 10 years at Flight Centre in central London which was great experience in tailor made, business and adventure travel. During those years I was sent on some amazing trips to places like Los Angeles, Tanzania for a safari and beautiful Zanzibar! I have been very lucky.
In 2008 my husband and I went travelling together to South and Central America. We spent a month in Brazil, experienced the Rio Carnival and travelled south via many beaches to Sao Paolo and then Iguazzu Falls. We travelled Argentina for a month too which was mind blowing before joining a tour of Peru and Bolivia. We trekked the Inca Trail, saw pickled brains at the Witches Market in La Paz and even spent a day in San Pedro jail. If you have read the book Marching Powder you will know about this place! After a month of yoga and sunshine in Costa Rica we ended the trip with island hopping in Panama, Belize and finally Mexico.
We now have 3 children and for a few years holidays became centered around what is easy, which generally meant the Balearic Islands for us, which we love. We try to get across to Ireland every year for a big road trip visiting family and friends... its always lots of fresh air and cups of tea.
The last 2 years we have become adventurous again introducing our kids to long haul flights and experiences outside of our comfort zone. We took them to Dubai and Australia last year and flew home on the brand new QF9 direct flight from Perth to London! 17 hours with a 8,7 and 3 year old and I now consider myself an expert on travelling long haul with kids! This year we tried our first ever ski trip - AMAZING - totally hooked.
If you would like any help creating a travel experience or holiday I love nothing more than receiving a call or email with your initial thoughts! I want to help peoples travel dreams come true, no matter what their needs are.
I look forward to hearing from you.
My customer stories
Sent by Tom Hawkins
London 20/10/2025
Jenny was extremely helpful as always!
Sent by Evi Ioannnou
North London 26/09/2025
Great service, professional n very knowledgeable.
Sent by Karine Le Corre Canevet
Suffolk 01/09/2025
Our experience with Travel Counsellors has been amazing so far. Our holiday is booked for next week but we are already recommending your services to our friends !
Sent by Susan Hawkins
London 20/08/2025
You absolutely smashed it! The holiday you planned far exceeded my expectations - it was perfect from start to finish. Thank you so much for all the thought, time, and care you put into making it so special x
Sent by Trudie Watson
Wiltshire 30/06/2025
Jenny Igoe is beyond outstanding and her patience and determination this year has surpassed even her usually service level! Not complicated holiday booking but just relentless tweaking and fussing from our side. We used another company last year and they were nothing close to Jenny. She is never anything but charming and efficient and always gets the job done to an amazing standard without compromising on the ultimate holiday for our family!
Sent by Tom Hegan
London 19/06/2025
I am always really thrilled with the level of service that we receive from Jenny. I use her services for all family holidays and anything that we book for our business arrangements.
Sent by Brenda McCafferty
Barnet 02/06/2025
Brilliant service with quick responses. Would definitely recommend and would be more than happy to use the service again.
Sent by Rekha Essex
North London 09/05/2025
I found Jenny on Facebook as several people had recommended her. Having contacted Jenny she was very easy to deal with and has found us a fantastic holiday which we are really looking forward to. I have already passed Jenny's details onto another friend and will definitely use her again. Thank you Jenny x
Sent by Yasmin Batting
Dorset 09/05/2025
Jenny is extremely approachable and knowledgeable. I didn't know much about our desired holiday location (Zakynthos, Greece) but Jenny was and knew exactly what we were looking for. She found us the perfect spot with a tropical feel, beautiful beaches and turtles on our doorstep, which we absolutely love! We cannot wait to jump on the plane and make the most of our week in Zakynthos. Thank you Jenny
Sent by Kerrie Mcintosh
Bedford 22/04/2025
Jenny offers a great service . Have booked 6 holidays with her now and always recommend her.
Sent by Laura Parkinson
Kent 22/04/2025
Jenny is amazing at her job! Best in the business. I recommend her to EVERYONE!
Sent by Diane Cox
Milton Keynes 26/02/2025
This is the first time we have used Travel Counsellors and so far the service has been friendly and efficient. Look forward to our trip.
Sent by Amy Best
Radlett 19/02/2025
Jenny makes booking my holidays so easy. I just call and say want a summer/easter Christmas holiday where shall I go!! Booked! It’s just fab! And I always have the best holiday xx we are so lucky to have her xx
Sent by Michelle Ralph
Bushey 11/02/2025
There are many reasons I always book my holidays with Jenny but the main one is because of her 100% support throughout the whole trip, from the moment we place the booking, right through to return. I also feel Jenny is genuinely excited herself about my trips, from the quoting stage through to actually travelling/being away. She wants me and my family to have the best time and she shows she’s excited for us.
Sent by Mary Grannell
Essex 10/02/2025
Always fast efficient and personal service.
Sent by Penny Hegan
Hampshire 10/02/2025
Jenny found us such a great holiday, some very different but really great fun!
Sent by Ed McGuigan
London 04/02/2025
Jenny Igoe is always attentive and takes great pride in delivering an exceptional service. She not only delivered “on point” but she went beyond my expectations and delivered real value. She is a true professional and a fantastic ambassador for Travel Counsellors. When you are spending a sizeable amount of your income on planning an unforgettable family holiday, it is nice to have Jenny on your side to take all the stresses and worries away! Thank you Jenny!!
Sent by Helen Nicholas
London 04/02/2025
Jenny is always super helpful & great at combining the flights, transfers & hotels with interesting combinations and options. Would definitely recommend her to friends and family.
Sent by Martin Calland
Derbyshire 30/01/2025
Great service - fast, responsive and super options to choose from.
Sent by Keir McDonald
Surrey 30/01/2025
Extremely helpful and knowledgeable! Very patient as well with quotes being changed by myself a lot.
Sent by Chris Anderson
London 06/01/2025
Great service from start to finish. Made booking a holiday very easy.
Sent by Claudine Payne
Kent 11/12/2024
Jenny made the whole process of booking our holiday super easy! She was so helpful and friendly and took the time to get the right package for us!
Sent by John Mackean
Liverpool 26/11/2024
As usual very efficient and helpful in finding a great trip to the resort of our choice at a fair price.
Sent by Kate Bendon
Wales 18/11/2024
I’ve been a customer of Jenny for years. She has arranged the most incredible holidays and adventures for me where the memories will last a lifetime. I always recommend Jenny to everyone as she is excellent. I look forward to Jenny organising many more amazing adventures for me.
Sent by Faith Fonseca-Denning
Hampshire 18/11/2024
Love Jenny and Love the service she offers! We booked a very special trip to Bali for my 40th last year with Jenny, already booked Lapland for 2025 and about to book an October 2025 Half term trip with her as well. Her patience is very much appreciated as our gang umm and ahh and throw all sorts of questions her way!
Sent by Ian Matheson
Kent 14/11/2024
This is the second time I’ve used Jenny Igoe to arrange a holiday. She is absolutely amazing in the way she proactively communicates with me and how she sources options which match her brief perfectly. I wouldn’t go anywhere else to find a holiday now I’ve found Jenny.
Sent by Sadie Bartram
Barnet 13/11/2024
Jenny was very helpful and honest when booking our special trip. Also didn’t pressure us to book which is always a lovely feeling when spending a lot of money. Thank you for helping us book a trip of a lifetime. We can’t wait x
Sent by Charlotte Sawyers
Hull 11/11/2024
The best travel agent always finds the best offers for me whilst ensuring my bookings are of the highest standard!
Sent by Tom Hegan
Kent 31/10/2024
We would 100% recommend Jenny to friends & family - we regularly do. Jenny allows us to consider options we would never have found, and takes away the stress of organising our holidays .
Sent by Larry Phillips
North London 29/10/2024
Jenny was very helpful , knowledgeable and professional. I would certainly recommend her.
Sent by Angela Togher
Barnet 24/10/2024
Jenny is fabulous - she listens to the key criteria and offers great options based on our budget. We’ve been to some fabulous hotels and destinations that we would never have found ourselves.
Sent by Justine Holman
Brighton 24/10/2024
Efficient service and great advice and ideas for our trip.
Sent by Yasmin Batting
Dorset 07/10/2024
Jenny has made planning our diving trip to Bali and absolute dream! We haven't had the stress of logistics, flight schedules, and getting the best price - Jenny has done it all for us. We're so happy with the package, the price, the resort, and overall experience working with Jenny We cannot wait to dive in (literally). Thank you :-)
Sent by Suzie Conway
Herts 08/08/2024
Absolutely amazing service. Jenny is so helpful and really understands what we want. She quickly comes back with a comprehensive plan with options. Really really excellent.
Sent by Nicky Lynch
Potters Bar 30/07/2024
Jenny makes travel easy and stress free .
Sent by Kerrie Mcintosh
Hertfordshire 30/07/2024
I have recommended Jenny to several friends and have tagged her in my recent posts and stories from our Italian Lakes holiday and other holidays and commented and thanked her for her help in booking our amazing holidays. It is great to be able to give a destination to Jenny and let her recommend hotels and areas to stay and make the booking process easy. Knowing that she is only a call or message away is a great help!
Sent by Simon Lovatt
Barnet 30/07/2024
I can’t thank Jenny enough, sorted a return flight out late on a Friday night for Sunday morning. Nothing was too much trouble and the service was above 10** if I could put that. Already recommended to friends.
Sent by Karl Malek
Birmingham 09/07/2024
Jenny as always helped everything what we needed. Excellent service .
Sent by Melissa Brady
Nottingham 11/06/2024
Jenny was super helpful and although on holiday at the time of our request, Jenny was quick to respond and provide a brilliant itinerary. A complete stress free process so far. Really looking forward to our holiday.
Sent by Maxie Brown
Swindon 15/05/2024
Jenny has been amazing, especially where I’ve been so indecisive, she got us there and now we’re super excited for Thailand in December yay
Sent by Bianca Harris
London 15/05/2024
Jenny was so so helpful even with all the back and forth and indecisiveness along the way. We can't wait for our honeymoon!
Sent by Des O'Connor
London 15/05/2024
Excellent advice and service, strongly recommend. Thank you Jenny.
Sent by Simon Smith
Barnet 29/04/2024
Great service. Prompt and very friendly.
Sent by Penny Hegan
Hampshire 10/04/2024
She has been very patient and has found us the holiday we wanted.
Sent by Rita Moran
North London 25/03/2024
Jenny was amazing really proactive and understood my holiday needs. She was very patient and knowledgeable. Jenny helped provide adventure and balance so that both me and my 17 year old son could both have our needs met with lots of fun.
Sent by Darran Fletcher
Corporate Traveller 18/03/2024
Great service from Jenny and the team. Everything from planning the flights and accommodation through to knowing you have assistance available during a trip is a great comfort.
Sent by Stephen Wiener
London 26/02/2024
I was recommended by a friend to Travel Counsellors, after an unsuccessful surf through the net for a very specific cruise with an accessible stateroom. The same afternoon as I contacted Jenny and Gillian, I was phoned, my requirements enquired, and a return call later gave me excellent information on a spot-on cruise. I booked immediately. All information was forwarded promptly and we now await our cruise with excitement. Thank You.
Sent by Terri Parkinson
Kent 07/02/2024
Jenny was very helpful in compiling an itinerary for a 4 week trip and was quick to respond to any changes that I wanted to make. It was so easy and I’m very much looking forward to my trip.
Sent by Catrin Thomas
Edinburgh 07/02/2024
Jenny is super responsive and really listens to what we want, even if we are not always very clear. She will amend the brief several times until we are all happy. She is able to take a lot of the leg work and stress out of organising a holiday, especially if it involves multiple locations and activities. Two of our best family holidays have been ones booked through Jenny.
Sent by Loraine Calland
Derby 07/02/2024
We really like working with Jenny, always offers options and suggestions we may not have considered. Super organised and efficient we always feel confident that should we encounter issues she will be on hand to sort them.
Sent by Trevor Walker
Harrogate 26/01/2024
Jenny was fantastic - very welcoming and created our holiday with a very friendly dialogue between us. She was able to advise and provide ideas for things to do in Australia/NZ and re-quote on a couple of occasions as we finalised the plan for our holiday. We would definitely use Jenny again.
Sent by Emma Sutherland
Ibiza 26/01/2024
Jenny takes all the stress away from booking flights and organizing. She really has been amazing as we had to change our flights not only once but twice and she was AMAZING! So helpful, friendly and efficient
Sent by Michelle Ralph
Bushey 23/01/2024
Jenny got our loose brief and was on top of it proactively from the start. She put together a great itinerary for a complex trip, and we booked it after only 1 very minor tinker. Jenny made the process so easy. I love how Jenny shows genuinely excitement for our trips as if she’s taking the trips herself.
Sent by Julia Rasti
Somerset 23/01/2024
So lovely to deal with and super efficient, easy to pay and I got a lovely card in the post.
Sent by Tom Hegan
Kent 18/01/2024
Jenny is brilliant; I have already recommended her to various friends and members of my family.
Sent by Tom Beaumont
Durham 16/01/2024
It's great to know that there's someone you can rely on at the end of the line if plans change or problems occur .
Sent by Angela Togher
North London 15/01/2024
Jenny is fabulous - listens to everything in our criteria and gives some exciting and new options that we would never have considered. Very much looking forward to our next trip.
Sent by John Mackean
Liverpool 15/01/2024
Very efficient and diligent - she helped us to put together a very good package and made the whole process very easy. I have already recommended her to friends.
Sent by Steve Rick
Business Traveller 03/11/2023
Jenny Is an outstanding travel advisor who our business now use exclusively for all our international travel.
Sent by James Erwin
USA 30/10/2023
I would definitely recommend Jenny. She’s very helpful, responsive, thorough, and efficient. All interactions were very pleasant and professional.
Sent by Nicola Lynch
Potters Bar 23/10/2023
Jenny has been an amazing travel counsellor always going that extra mile to help. I feel very grateful to have Jenny around to book our holidays.
Sent by Kerrie Mcintosh
Bedfordshire 23/10/2023
Having used Jenny's services 3 times I've just re booked again and have happily been recommending Jenny to my friends. Always at the end of phone/email/whats app. Its good to give travel plans to someone who knows and loves what they're doing.
Sent by Amy Best
Radlett 23/10/2023
Jenny is the only person I can trust to book my holiday and know its all in safe hands. She is so personable and finds the best places and deals. Would never use anyone else.
Sent by Faith Fonseca-Denning
Hampshire 10/10/2023
I've already recommended Jenny to 2 colleagues!
Sent by Darran Fletcher
London 25/09/2023
100% recommended. With Jenny in control I know i can concentrate on other stuff. Travel Counsellors is a superb service wit h terrific comms and flawless attention to detail.
Sent by Sarah Palazzo
Barnet 25/09/2023
Jenny Igoe and her team have helped our family for the last 3 years. The service is always friendly, considerate, swift and professional.
Sent by Gemma Atkin-Brown
Hampshire 30/08/2023
I've been really impressed with Jennys communication, fast responses and friendliness. I've already recommended her to several family and friends.
Sent by Nicola Thompson
Barnet 30/08/2023
I’m so looking forward to this trip, Jenny found the perfect hotel and organised some trips most suited to my requirements , in such a quick time too. Super organised, this would have taken me days to research myself, so I felt more confident letting Jenny organise this trip due to her experience and expertise. I also appreciated that Jenny was able to organise this mostly via messages as I was busy working and unable to call to talk it through. Highly recommend *****
Sent by Miranda Harrison
Midlands 27/07/2023
Whilst I’m sure my holiday wasn’t very complicated to arrange this time, it is always a pleasure to deal with Jenny. Great communication and a can do attitude! Very happy
Sent by India Cecil-Oakes
Liverpool 22/07/2023
Excellent service. Always on hand to offer support and answer any questions. Thank you!
Sent by Alistair Thompson
London 04/07/2023
Jenny was incredibly helpful and accommodating to construct a fabulous holiday. Done lovely suggestions and a really great balance of activities, relaxation and seeing the full wonder of Vietnam. Highly recommended thank you
Sent by Paul Hart
London 26/06/2023
Jenny managed to deliver a package with multiple flights, hotels, excursions in Peru within a short period of time, really impressed with how she did it, will use her again.
Sent by Charli Mackenzie
London 13/06/2023
Jenny was amazing. From finding us a great deal on an all inclusive holiday to Greece, to sorting us emergency accommodation and a new flight after a cancelled journey, we couldn’t recommend Jenny more highly. It was such a relief to know we could rely on her - she had it sorted in a matter of minutes; we felt bad for everyone else waiting hours for answers! Ultimately, she went above and beyond and we are incredibly grateful.
Sent by Sam Schofield
Kent 06/06/2023
Highly efficient and professional service - including access for booking enquiries late on weekend evenings.
Sent by Helen Goodchild
Midlands 02/06/2023
This is the second holiday Jenny has arrange for us. She is really informative, efficient and easy to deal with!
Sent by Nina Ghosh-Chowdhury
Finchley 22/05/2023
We haven’t yet gone on the holiday but Jenny tried to find out about us and our needs and tailored the holiday accordingly and looked into every eventuality.
Sent by Oliver Ingram
Barnet 18/05/2023
Jenny is quick prompt and friendly She asked us the right questions, made our lives easier and gave great insight and advice. We’ll be back!
Sent by Robbie Mearns
Corporate Traveller 27/04/2023
Jenny is quick to respond and always available to contact with out with normal working hours. During a recent missed connection Jenny was available to quickly arrange an alternative flight booking and organise a hotel.
Sent by Laura Parkinson
London 27/04/2023
Jenny was extremely helpful with our recent booking. She understood exactly what we were looking for and organised the whole trip. She communicated with us throughout and the whole process was easy and completely stress free. I would recommend Jenny to anyone looking to book a holiday and we will definitely be asking for her expertise again.
Sent by Steve Rick
Corporate Traveller 27/04/2023
Jenny, is fantastic especially as many of my travel plans are last minute, she always delivers promptly and professionally.
Sent by Kate O'Keefe
Barnet 27/04/2023
Top score for Jenny! She came up with fantastic holiday options and addressed all of our queries. Delighted with the process and would recommend to others
Sent by Carly Byott
Essex 27/04/2023
Outstanding service. Fast & easy, at a great price. Last minute adjustments not a problem. Highly recommended & will definitely use again. Thank you Jen for an amazing service x
Sent by Martin Griffiths
Corporate Traveller 27/04/2023
Your service is fast, efficient, reliable and really easy to use.
Sent by Matt Taylor
Cheltenham 23/02/2023
Jenny was fantastic. I gave her 2 days notice and she delivered. Very through and followed up with messages wishing us well and updated travel details , very important to someone as disorganised as myself! Can’t fault her service.
Sent by Michelle Pyrkou
Barnet 20/02/2023
Jenny was so helpful! Nothing was too much trouble at all. I would definitely recommend her. Thank you so much for helping me put together my dream holiday!!!
Sent by Trevor Walker
Harrogate 20/02/2023
This is the third holiday booked with Jenny, she has been brilliant, made changes, listened to our requirements and produced a brilliant itinerary.
Sent by Angela Togher
Barnet 09/02/2023
Jenny is brilliant. She has introduced us to new ideas and locations which we have loved. Another one coming up too ??
Sent by Lara Jarvis
Basingstoke 08/02/2023
Jen just gets it!! She knows what I want before I do and does everything she can to make it happen!
Sent by Catrin Thomas
Edinburgh 31/01/2023
Jenny takes the stress out of planning and booking a holiday and she has a wealth of experience and knowledge, opening up options that I would not have been able to find myself. She's also very flexible and responsive to changes and preferences which means you really get a bespoke service.
Sent by Charlotte Sawyers
London 31/01/2023
Jenny is the best travel agent I have worked with! She always finds the best deals whilst ensuring high standards! I wouldn’t book my holiday with anyone else!
Sent by Nic Palazzo
Barnet 26/01/2023
Jenny's service is exemplary. We have a certain criteria and that is met with several options. Finding the right holiday could not be easier. I would highly recommend Jenny to anyone who wants the stress of finding the perfect holiday taken away from them and left into expert hands.
Sent by Christina Oliver
Mill Hill 26/01/2023
Jenny was so helpful. We had a budget and she went over and above looking for the right holiday for us as a family ! Jenny understood totally what we were looking for and so approachable at any time of the day ! We will definitely be recommending Jenny to our friends and family. We will certainly be contacting Jenny again for future holidays !
Sent by Michelle Ralph
Bushey 24/01/2023
Jenny made booking our holiday dead easy. We went with her first option as it fitted our needs 100%. Excellent!
Sent by Helen Nicholas
London 24/01/2023
Jenny is great, really helpful and made the booking so easy & straightforward. Have used her in the past for a previous trip that also went really well.
Sent by Eleanor Bouma
Finchley 24/01/2023
Jenny was efficient, friendly, polite and knowledgeable. I really couldn’t have asked for anything more.
Sent by Claire McDonald
London 23/01/2023
Couldn’t be happier, excellent communication and listened to what we wanted from our trip, and made changes accordingly!
Sent by Emma Sutherland
Ibiza 19/01/2023
Jenny has been AMAZING, she sorted out all our flights to Miami, plus hotels and then onto Anguilla. I had to change my flight 2 times, and she did with no problem at all, and all was sorted within 48 hours. Couldn’t be happier with her help and so very professional. Have used Jenny for about 5 years now and she has never let me down, a definite 15/10!!!! Thanks Jenny so much!
Sent by Tom Hegan
Beckenham 16/01/2023
We have used Jenny Igoe for all of our holidays for a couple of years and are really pleased with her level of service I have already recommended her to various friends and family.
Sent by Simon Smith
Barnet 16/01/2023
Excellent support and service throughout. Every detail covered and in an excellent manner and timely fashion.
Sent by Danielle Sproat
Radlett 13/12/2022
So helpful and takes all the stress of booking away!!
Sent by Martin Smith
Leicester 13/12/2022
Very professional and very knowledgeable and i am sure i will bw arranging more holidays in the future with her.
Sent by Simon Smith
Barnet 01/12/2022
Excellent support and service throughout. Every detail covered and in an excellent manner and timely fashion.
Sent by Edward McGuigan
North London 30/11/2022
It was refreshing to experience good “old fashioned customer” service again! Jenny was a true professional from the outset, listened carefully to my specifics and delivered on all fronts while keeping me informed every step of the way. She is a credit to TC and I’m so pleased I booked our holiday through her! Thank you Jenny for listening carefully and delivering on the brief!
Sent by Aaron Proudfoot
Jersey 24/11/2022
Jenny was very professional, friendly and enthusiastic. We are really looking forward to our first holiday she’s booked for us!
Sent by Karl Malek
Birmingham 21/11/2022
Just to say how efficient and helpful Jenny was. Highly professional and knowledgeable.
Sent by Robert Mearns
London 01/11/2022
Very fast turn around from request to quotes and finally booking confirmation. Would likely recommend and use again.
Sent by Julie Lanigan
Barnet 01/11/2022
I'd put 11 if it was an option ! You absolutely take away the stress of booking a holiday. Thank you !
Sent by Zoe Williams
London 17/10/2022
The most amazing way of booking a holiday, both Jenny and Mimi were second to none with the help and support they gave me. Nothing was too much for them. I would full heartedly recommend travel counsellors.
Sent by Roderick Sutherland
Ibiza 10/10/2022
The speed and comprehensive information together with competitive quotes are my principal reasons for awarding the top rating. Jenny is always available for support pre and during our trips.
Sent by Dan Watson
Wiltshire 01/09/2022
Jenny has changed my opinion on using an agent. Great professional service, great price and on the end of a phone should you need her. Amazing service.
Sent by Helen Lycett
London 18/08/2022
Great to get personalised advice and to speak to someone with the time to understand my needs and preferences as well as debunk my unconscious assumptions and possibly even prejudices. Travel counsellors have always come up trumps regarding routes and options the internet hasn’t presented to me.
Sent by Martin Griffiths
Hertfordshire 16/08/2022
Hi Jenny, First of all you are very efficient and reliable - especially when dealing with complex trips with a number of moving parts. Secondly you are focussed on value - ensuring that the best and most cost effective solution is found rather than the first solution which meets the brief. Thanks!
Sent by Angela Togher
North London 16/08/2022
Quick, friendly service with fantastic options to tailor the holiday exactly to our preferences. Will keep coming back to Jenny!
Sent by Fiola Myerthall
Manchester 12/08/2022
It was the best holiday, with the best experience. Everything was so well organised and I knew exactly what I needed to do and Jenny did everything else!
Sent by Gary Kane
London 10/08/2022
Thanks for the super-fast hotel finding and sorting us out with a family room at short notice Jenny!
Sent by Helen Street
Hampshire 08/08/2022
We are extremely happy with the service that Jenny has provided us with so far. We always book holidays ourselves but this has been so refreshingly easy it’s got to be the way forward from now on! Thank you.
Sent by Darran Fletcher
Corporate Traveller 15/07/2022
100% I'd recommend you. Amazingly efficient with perfect comms and super-swift. I look forward to requesting your services again, thank you
Sent by Nicola Lynch
Finchley 15/07/2022
Jenny takes all the stress away from the searching for the perfect holiday to the end.
Sent by Karen Chalk
London 11/07/2022
Jenny was brilliant, she was very patient with us, we changed our destination, and nothing was too much trouble. Thank you Jenny :)
Sent by Tom Beaumont
Surrey 05/07/2022
Jenny has been very helpful in sorting out flights for us and with previous advice given on a trip to Mexico we ended up making our own arrangements. Given the uncertainties of long distance travel right now we have gladly booked our trip to NZ through her, knowing she's there if problems arise.
Sent by Debbie Campbell
Chorley 04/07/2022
Made me feel very comfortable and assisted me in my original booking. Also very approachable.
Sent by Evie Fothergill
Manchester 26/06/2022
Jenny has been amazing throughout, she has helped us tailor make the perfect holiday and even after Covid stopped us last minute the first time, she has gone above and beyond to make it even better for when we do go! I would recommend Jenny to friends and family - and to be fair I already have done!
Sent by Angela Soave
Barnet 24/06/2022
Patient, responsive, knowledgeable, felt in good hands.
Sent by Trevor Walker
Harrogate 06/06/2022
Jenny was amazing, having to make changes due to a delay for medical reasons by me, thinking of various factors we hadn't even considered and constantly offering up ideas & options for us. She made the booking experience very pleasurable and we'll definitely book through her again.
Sent by Nicola Marlow
Barnet 05/06/2022
Jenny was exceptionally knowledgeable, helpful & responsive. It made booking a holiday so easy - not having to do to much research & plan an itinerary ! Would thoroughly recommend.
Sent by Dawn Makani
Enfield 17/05/2022
We have booked through Jenny a few times and our holiday’s have always been perfect. We have also made changes to our holidays at times and she has always been willing to help.
Sent by Nicola Martin
Essex 16/05/2022
Jenny listened to my requests and worked hard to find a holiday suitable for a complicated family. She worked really hard to secure flight seats together which I was so grateful for We would use Jenny again for future holidays and recommend her services to others.
Sent by Lesley Smith
Enfield 11/05/2022
You have been amazing with all that has been ask of you , as sometimes it has been quite a challenge but you have always come back with something. And each holiday we have been on has been what was asked of you.
Sent by Tom Hegan
Kent 29/04/2022
I think you're great Jenny - I've recommended you to lots of people and we'll keep using you for our company trips
Sent by Denise Goulding
Edinburgh 25/04/2022
Jenny, you made this last minute holiday so easy and stress free. Thank you for answering my million and one questions ;-) Even while we were away on holiday you checked in with us ensuring all our trips ran smoothly. Will definitely book with you again. Thank you x
Sent by Ruth Smith
Brighton 22/04/2022
Jenny is amazing and sorts everything. She is happy to be contacted with any query. She makes the whole process so easy. We have used her three times so far and will definitely use her again. She is a star!
Sent by James Breslin
Longford, Ireland 20/04/2022
Jenny has been so efficient and helpful. Thanks so much!
Sent by Charlotte Sawyers
London 19/04/2022
Jenny was really understanding and I made several changes to my holiday until I found the perfect one! She was responsive and I will defo continue to book holidays with her in the future!
Sent by Loraine Calland
Derbyshire 10/03/2022
The first time we have used an ITC and Jenny has been great, very responsive and patient whilst we worked through our holiday preferences. Would highly recommend.
Sent by Helen Goodchild
Birmingham 28/02/2022
Fabulous service from Jenny. I told her my budget, my family set up and what we were looking for and within 12 hours we were all booked up. First holiday for 2 years and we are so excited!!
Sent by Kate Taylor
Kent 22/02/2022
I love booking with Jenny she makes it so simple and has booked us two amazing holidays! Her before and after service is amazing!
Sent by Jenny Keith
Watford 21/02/2022
Jenny has been brilliant! She has listened carefully to what we wanted from our holiday and has, tirelessly, tweaked until we had the perfect plan at the best price. She is attentive and professional and nothing seems too much trouble. Will definitely recommend her to everyone I know!
Sent by Mark Sutherland
St. Albans 10/02/2022
We've used Jenny on a number of occasions to book our vacations and can't praise her high enough. So helpful, efficient and friendly.
Sent by Adam Bassingthwaite
Barnet 08/02/2022
Jenny Igoe was fantastic all the way through the booking procedure, I would book my travel anywhere else now as travel counsellor Jenny is amazing.
Sent by Lindsey Cartwright
Leighton Buzzard 04/02/2022
Jenny offered us a great deal on a holiday we were considering, and the beauty of having a contact we can reach out to if need be throughout the process in the current climate is huge peace of mind! I also love all the insta inspo posts for ideas future adventures!!
Sent by Lucy Dyer
Enfield 02/02/2022
I’ve already recommended Jenny to friends and family. She’s very friendly, helpful, proactive and efficient and booking our Lapland trip through her was no more expensive than booking with the tour company directly.
Sent by Linda Grant
London 30/01/2022
Very happy to recommend Jenny. So helpful, always ready to help, especially in a crisis. She makes booking a holiday and preparing for travel easy.
Sent by Craig Steven-Jennings
Rickmansworth 27/01/2022
Jenny is wonderful! Hard working and very responsive!
Sent by Rebecca Gould
Enfield 26/01/2022
Jenny was so friendly and helpful, and quick! Would highly recommend.
Sent by Laura Stone
Gloucester 24/01/2022
Jenny is always amazing from start to finish and I have recommended her to friends and family who want to book a big holiday to Thailand.
Sent by Laura Stone
Gloucester 24/01/2022
Jenny is always amazing from start to finish and I have recommended her to friends and family who want to book a big holiday to Thailand.
Sent by Holly Parkinson
Bristol 21/01/2022
Jenny was so helpful in booking our honeymoon, no change was too much hassle (and there were quite a few!). After having our honeymoon cancelled in 2020 it was such a relief having someone as helpful as Jenny reassuring and supporting us with that process.
Sent by Carole Trustum
Guernsey 18/01/2022
Having the ability to build a rapport with your own travel counsellor means so much more and Jenny has been that person. I like the good old fashioned days when this was freely possible.
Sent by George Macalister
Hertfordshire 14/01/2022
We have always found Jenny friendly, and very helpful and patient in finding the right holiday for us. I would highly recommend her.
Sent by Laura Phillips
Barnet 10/01/2022
Absolutely fantastic service. Answered all my questions especially those around covid. We’ve not booked a holiday during covid so it was great to liaise with Jenny and seek her advice, very reassuring. Quick responses and lovely to work with.
Sent by Kate Bendon
Wales 03/01/2022
Jenny is amazing and I’ve used her a number of times to sort out all my trips. I recommend her to everyone.
Sent by Julie Lanigan
Barnet 29/12/2021
It's been a challenging couple of years and Jenny has been there every step to guide us through the challenge of International travel, her knowledge is invaluable!
Sent by Lesley Macdonald
Edinburgh 23/12/2021
Jenny has been amazing organising both our ski trip in January and NYC in April. With Covid and the rules changing, it's given me such piece of mind having her help take the stress away. I will definitely be arranging future trips with Jenny as she always offers the best advice and has amazing suggestions on where to stay and what to do when you are there.
Sent by Carole Cuthbertson
Hemel Hempsted 20/12/2021
At very short notice and while doing jury service, Jenny found us the perfect place for our holiday! She answered all our queries promptly and politely. Thank you.
Sent by Paul Wood
Hertfordshire 10/12/2021
Great service, reliable and very informative! Thanks and will continue to book through you guys in the future!
Sent by Paddy Ryan
Cork 06/12/2021
Jenny did an amazing job, we booked our honeymoon last minute and Jenny planned a brilliant trip to Greece for us with very little notice. Everything went off without a hitch!
Sent by Sarah Martin
London 30/11/2021
You get the personal touch! Every little last detail is taken care of - As a full time working mum this is a dream.
Sent by Rosanna Goodband
Manchester 23/11/2021
Jenny was so brilliant. She was super helpful, efficient and just lovely. The holiday was amazing and totally seamless.
Sent by Elba Emms
Enfield 18/11/2021
Jenny couldn't have been more professional and helpful in booking my holiday, and I wouldn't hesitate to recommend her services to all my friends and family
Sent by Ruth Smith
Brighton 16/11/2021
Jenny has been amazing. Very efficient and excellent with her regular communication. Nothing seems to be too much trouble and she goes out of her way to ensure our holiday is exactly what we are looking for. I would thoroughly recommend Jenny.
Sent by Karen Vizard
London 15/11/2021
Jenny could not have been more helpful in tailoring a 2022 ski trip for us. We cannot fault her device so far and cannot wait for the trip. Would recommend highly.
Sent by Stephanie Hanna
St Albans 15/11/2021
I wish I had known about Jenny sooner! She has taken the complexity out of booking holidays and is a joy to deal with. I would (and have) recommend her to everyone I know!
Sent by Allison Hallas
Leeds 10/11/2021
I am extremely impressed with service provided all my questions were answered promptly and from enquiry to booking was seamless.
Sent by Katie Denison
York 08/11/2021
Jenny was super helpful for all of the stages of booking our honeymoon, from the initial enquiry to booking. Would recommend!
Sent by Katryn Williams
London 08/11/2021
Fabulous every step of the way. Jenny is brilliant and I wouldn’t hesitate to use her for every trip!
Sent by Clare Devlin
Hertfordshire 04/11/2021
Jenny Igoe was fantastic. So helpful and friendly.
Sent by Giselle Grocock
Sheffield 04/11/2021
Jenny has been brilliant and so helpful. I would 100% recommend her to my family and friends.
Sent by Miranda Harrison
London 24/07/2021
Totally professional, nothing is too much trouble, understands her business inside out! A pleasure to deal with.
Sent by Claire Proudfoot
Jersey 24/07/2021
Have already recommended Jenny to friends and will continue to do so! She is so knowledgeable and makes enhancement suggestions to make your holiday even more memorable. Her admin is faultless, even sending a reminder when you passport is coming close to renewal time. She often answers the question you have not even thought of yet. Of course the biggest comfort being that she is there personally, to sort out any problems and amendments, taking the stress away completely. I’ would now never book my travels via anyone else! Thankyou Jenny!
Sent by Roderick Sutherland
Ibiza 24/07/2021
Very efficient and diligent . Also thoughtful about what type of trips would appeal to us.
Sent by James Grew
Birmingham 24/07/2021
We could not have asked for better service than Jenny has provided. Quality all round.
Sent by Evi Ioannou
North London 24/07/2021
Always great service, professional and very quick response time. Finds exactly what you are looking for and also goes above and beyond your request.
Sent by Emily Brookes
Cirencester 24/07/2021
If I could score more then I would. I’ve already recommended Jenny to everyone and anyone I know who is thinking about a holiday. We’ve been planning our honeymoon since the start of 2020 and what could have been stressful due to Covid hasn’t been all thanks to Jenny. We’ve changed dates and destinations and everything has been managed by her amazingly. I can’t thank Jenny enough for her wonderful service and continuing to keep us up to date, and putting the excitement back in our dream trip! We will never book a holiday with anyone else!
Sent by Kathryn Clements
Gloucestershire 24/07/2021
In these difficult times for travel Jenny has been fantastic,! We have already recommended her services and would not hesitate to do so again.
Sent by Stuart Grew
Liverpool 24/07/2021
Jenny was excellent, very productive, and knowledgeable about the holiday we were looking to book.
Sent by Will Heneage
Palma 24/07/2021
Jenny was fantastic. She listened to exactly what we were looking for and came back with some great options. She had some great ideas and advice and was very knowledgeable about everything from travel insurance to Covid restrictions. I really felt like I was in the hands of a profesional. She will be our first call the next time we want to go away and I will be recommending her to my friends.
Sent by Stephanie Hanna
St Albans 19/03/2021
Honest advice and very responsive
Jenny has helped me book two holidays now and the whole process has been so easy and seamless. She provided a number of options to choose from and gave her honest opinion about what would work well for us as a family. She is always available on the phone for advice and ideas and has so much professional and personal experience to draw on which is so valuable. We haven't been on the holidays yet so I can't comment on them but I wouldn't hesitate to book again with Jenny again.
Sent by Maisie Bassingthwaite
London 19/03/2021
A* Service
We have used Jen Igoe from Travel Counsellors for a number of holidays now over the last three years and have always received superb, personalised service.
Jen is attentive to all of our needs, and goes above and beyond to make our holiday dreams come true.
We also feel reassured that when our plans changed due to Covid, we were in very capable hands and Jen made all the necessary arrangements for us.
Sent by Whitley Lane
Hertfordshire 19/03/2021
Jenny is so professional and thorough, it really felt like she understood what we wanted when I approached her about booking our holiday. She worked hard to come up with the best prices and makes you feel knowledgeable about all the options out there , to tailor the holiday exactly how you want it. For no extra cost, you get amazing deals on hotels you wouldn’t find yourself, insight from an expert to make the holiday extra special, and all the annoying admin side of things done for you. She’s amazing at her job and I would thoroughly recommend her to everyone.
Sent by Lorenza Bacino
London 19/03/2021
Jenny has helped me for several trips in recent times and has always been on hand to sort out any glitches promptly and successfully. Recently she acted very quickly as soon as it was announced that travel was opening up in April, and within minutes I had a booking in Devon for the family.....and most importantly our beloved dog. I will work with Jenny again in the future when I plan a big trip with my daughter, hopefully next year!
Sent by Ashley Winston
London 29/04/2020
I have used Jenny for a number of years now. There are two things that keep me loyal to her: 1) She makes life easy for me. 2) She GENUINELY cares. Maybe I could save a small amount of money booking everything myself online but that takes time and when travel plans go wrong (which is so very often) Jenny is always there to make sure myself or my team get to where we need to go as a top priority. Simple put - she's an angel!
Sent by David Maurer
Hertfordshire 24/02/2020
I already have recommended Jenny to several of my friends and family. She’s excellent and I wouldn’t use anyone else to book my trips through.
Sent by Suzie Conway
London 17/02/2020
Jenny is so efficient. She had quotes for me on 3 different options on the same day and we were able to book our trip that evening. She is extremely knowledgeable and sent me lots of different information and even her own blog post on the train that we are going on and also some restaurants recommended by locals. We would not hesitate to recommend her to all our friends.
Sent by Angela Togher
Whetstone 31/01/2020
Jenny has done an absolutely fabulous job in finding us our holidays (one of them bring quite tricky). Her speed of response is amazing and she was very happy to tweet little bits when I asked the options for slight changes. I would highly recommend Jenny!
Sent by Anne Marie Murray
Harrogate 27/01/2020
Jenny has been very helpful with sorting my travel arrangements - nothing was too much trouble and I would definitely use her again.
Sent by Trevor Walker
Harrogate 22/01/2020
Jenny was fantastic. She drew up plans based on our original criteria really quickly. We reviewed and changed our plans slightly each day for about 3 or 4 days. Each time she responded very quickly, provided advice and updated schedule/costings. Service brilliant and we would highly recommend her. Trevor
Sent by Ronnie White
Leicester 28/11/2019
Excellent service as always does everything asked for to make it no hassle for us what so ever...highly recommend x
Sent by Melissa Selwood
London 22/11/2019
Jenny has been a great help and taken away the stress of booking.
Sent by Serena Horgan
London 14/11/2019
Great service, Jenny went out of her way to help & has achieved a holiday we are all super excited about. I have already passed on her details to colleagues!
Sent by Damion Jackson
London 14/11/2019
Very convenient, brilliant customer service. Great value
Sent by Julie Lanigan
London 14/11/2019
Jenny has been amazing, no question has been left unanswered and she fills you with confidence as she is so knowledgeable. I couldn't recommend highly enough.
Sent by Amy Best
Radlett 12/11/2019
Jenny is amazing she sorts everything out and makes holiday bookings so easy love her xx
Sent by C Byott
Essex 08/11/2019
Friendly fast service. Perfect weekend booked which we are very much looking forward too.
Sent by Emily Brookes
Cotswolds 05/11/2019
Jenny is fantastic. She really listened to what we wanted which was so important with such a big family holiday. We were feeling very disheartened before finding Jenny but she managed to find something beyond our wildest dreams and we cannot wait for our trip. We have already recommended Jenny to everyone we come across who wants to book a holiday - such a personal service and she is amazing!
Sent by Michelle Ralph
Hertfordshire 05/11/2019
Jenny always delivers. Whether it’s finding exactly the right elements of the holiday for you or any add on or query along the way, she is great to deal with. I love how enthusiastic she is about others’ holidays. She seems to take personal pleasure in knowing you’re going to get/have had a good holiday.
Sent by Carly Byott
Essex 28/10/2019
Very helpful, well tailored to what I wanted. Fast & easy service.
Sent by Cathy Togher
London 23/10/2019
Jenny was extremely helpful, professional and courteous. Excellent service and I can’t wait to enjoy my holiday.
Sent by Kevin Killian
London 21/10/2019
Excellent service and professionalism
Sent by Paula Dunne
London 16/10/2019
Always available to chat, great advice given on holidays within our budget. Booking was extremely easy!
Sent by Maisie Bassingthwaite
London 10/10/2019
Jen’s service is personal and professional. Highly recommended!
Sent by Martin Laight
London 29/09/2019
A lovely lady, who really took care of us, even though we have never met. We were recommended by a friend, and we shall certainly recommend Jenny to others.
Sent by Claire Proudfoot
Jersey 23/09/2019
Jenny has a very professional yet personable approach. I really appreciate the ‘above and beyond’ attitude she has, which makes a customer feel like she truly cares about making their dreams a reality. I will be spreading the word and will definitely be coming back to Jenny for future holiday requirements!
Sent by Lee Best
London 01/09/2019
Jenny is always there for you. Helpful and a really lovely girl
Sent by Nicki Lynch
London 13/08/2019
Jenny is amazing at making your holiday from start to finish stress free.
Sent by Melanie Buckley
London 31/07/2019
Jenny is fantastic, you can tell travel is a passion for her.
Sent by David Maurer
London 31/07/2019
Jenny is an absolute pleasure to deal with. She is very friendly and professional and listens to the clients needs before presenting the various options in a consultative way. I would completely recommend Jenny to friends and associates alike.
Sent by Sarah Mather
London 15/07/2019
Thank you to Jenny at Travel Counseller's for organising a dream holiday in memory of our daughter as a gift for her brother and sister. Outstanding service, all the stress was taken away from us. We would highly recommend and will definitely use Jenny again. Thank you!
Sent by Kathryn Clements
Gloucestershire 01/07/2019
Jenny provides excellent service and was very patient with our tweaks and changes. I’ve already passed on her details to a colleague.
Sent by Kirsty Searle
London 25/06/2019
Super service, great advice, good price! Would definitely recommend & would use again.
Sent by Jenny Keith
Bushey 22/06/2019
Excellent communication and organisation. Super quick responses and lovely extra special touches make difference. Many thanks for all your efforts, very much appreciated!
Sent by Evi Ioannou
London 02/06/2019
Fantastic service :-)
Sent by Natalie Bunn
Leicester 31/05/2019
We’d just like to say, thank you for your very quick turnaround on finding us our perfect family holiday during the busy half term period! I would definitely use Jenny again and would love to recommend her further to friends and family. Thank you x
Sent by Angela Togher
London 31/05/2019
Quick, thorough and personal service. Couldn’t ask for more. Thank you Jenny X
Sent by Pat Casey
Brisbane 27/05/2019
Great service, I will highly recommend to friends.
Sent by Lynette Gill
Portsmouth 26/05/2019
Very professional and a pleasure to do business with.
Sent by Nicol Shepherd
London 19/05/2019
Jenny was extremely helpful, patient and supportive during the identification of suitable travel options as well as final changes before booking confirmation.
Sent by Matthew Hume
London 13/05/2019
Very helpful and supportive!
Sent by David Jacobs
London 30/04/2019
Always offering advice and looking for alternatives as necessary. Jenny is passionate about service and this is evident when she handles one of my bookings
Sent by Michelle Rose
London 03/04/2019
I won a raffle prize of a year entry into the lounges at UK airport. Jenny was very efficient at organising for me with three days notice....even though she was on a course out of London. Thank you
Sent by Michelle Ralph
London 03/04/2019
Jenny works with you helpfully and patiently until you get the holiday spec just right
Sent by Steve Kearney
Birmingham 02/04/2019
Jenny - always brilliant!
Sent by Alex Kakouris
London 28/02/2019
Jenny has always given an amazing, patient, service whenever we have booked a trip with her. Her attention to detail is second to none and the passion she has for her job is amazing. We love using Jenny.
Sent by Mike Lax
London 11/02/2019
So helpful with the whole process - start to finish.
Sent by Andrew Kleanthous
London 05/02/2019
Friendly and willing to give the best offer possible!
Sent by Lauren Crowe
Peterborough 18/01/2019
Jen has been an amazing help and so easy to get hold of!
Sent by Yvonne Newman
London 14/01/2019
Jenny is extremely helpful, friendly, efficient I will definitely use Travel Counsellors again.
Sent by Jennifer Sheehan
London 10/12/2018
Booking with Jenny means receiving good holiday knowledge, efficiency and ease of finalising the dream holiday! Have used Jenny's services before and I have also recommended her to many others.
Sent by Mark Sutherland
London 28/11/2018
Jenny has been fantastic. She has explored many variations to our trip, presenting us with the best options and taking all the stress away from us. I can't recommend Jenny highly enough. Fantastic job, can't wait for our trip.
Sent by Michelle McHugh
London 26/11/2018
Jenny made booking a holiday so easy and trouble free.
Sent by Dawn Makani
London 23/11/2018
Fantastic service. Made everything so easy and nothing was too much trouble.
Sent by Liz Nunn
London 09/10/2018
Jenny was delightful to deal with. Incredibly friendly, helpful and most importantly proactive in helping us find our perfect family holiday. She listened to our brief and made sure that everything was tailor made to suit our needs. I will definitely use Jenny again to take away the stress of finding the right holiday! Thank you Jenny,
Sent by Justin Pierce
London 09/10/2018
A fast response to all my questions. A detailed itinerary. Easy to talk to and listened to everything and acted upon it.
Sent by Steve Kearney
Birmingham 28/09/2018
Jenny was very professional and at the same time very highly personable, made me feel like I was very important to her as a client, which is very refreshing in this day and age. The world needs more Jennys!
Sent by Michael O'Sullivan
London 28/09/2018
Brilliant service by Jenny who is always helpful.
Sent by Trevor Walker
Harrogate 24/09/2018
Fantastic transaction all carried out online. Key questions asked to confirm our requirements. Really good options provided to our request. Request made on a Saturday, decision made and booked by Sunday evening! Superb transaction and highly recommend Jenny.
Sent by Zena Nairi
London 20/09/2018
Jenny really cares about her clients and wants to give them a holiday that exceeds their expectations
Sent by Amy Best
Radlett 03/08/2018
Amazing service jenny is truly the best!
Sent by Bianca Harris
London 03/08/2018
Jenny was so helpful when it came to booking our trip, she made what was going to be quite a stressful task super easy! I would have no hesitation recommending her to friends and family.
Sent by Warren Lipman
London 11/06/2018
Informative, creative and a joy to deal with.
Sent by Fiola Myerthall
Manchester 06/06/2018
Super easy process and Jenny was so lovely to deal with.
Sent by Slavi Todorov
London 04/06/2018
Jenny is very friendly and professional at the same time.
Sent by Paddy Ryan
Cork 21/05/2018
Jenny was absolutely brilliant, I was struggling to make up my mind on where I wanted to go and she helped make my decision very easy. We had everything booked in a few days and Jenny was available anytime day or night. I could not have been happier with the service.
Sent by Michelle Ralph
Bushey 17/05/2018
Jenny is very friendly to deal with. She listens well and delivers a tailored service. Would definitely recommend Jenny.
Sent by Eleanor Goodhew
London 14/05/2018
Jenny was incredibly helpful, even after I changed the dates three times! Would highly recommend her services.
Sent by Pauline Madigan
Exeter 08/05/2018
Jenny has been very helpful and supportive with are booking, would definitely use her again
Sent by Carly Sims
Surrey 30/04/2018
My husband and I had been looking to go to the Maldives for our delayed honeymoon when we were recommended to try Jenny. Well, what can I say, everything from beginning to end was fantastically organised. We had a budget to stick to and Jenny made it her mission to get us to where we wanted to go. Jenny was in contact throughout - even when she was away, she made sure we had a name and number to contact if we needed anything! The place was incredible and thanks to Jenny’s knowledge, she knew this island would be our dream come true - she wasn’t wrong! Can’t thank Jenny enough and definitely will be booking through Jenny again. Thank you!
Sent by Hak Husayin
London 28/02/2018
On point, hit the nail on the head.
Sent by Louise Khazali
London 19/02/2018
Jenny has been great, very attentive and customer focused in order to tailor make a package that suited our budget and needs. Would definitely recommend to family and friends. Looking forward to the holiday!
Sent by Stef Fabbri
London 14/02/2018
Jenny was a fantastic Travel Counsellor. Nothing was too much bother for her. I changed my mind several times and she still did her job with a smile.
Sent by Diana Hatchett
London 21/01/2018
Jenny has found us the perfect holiday and was so helpful with all what we were looking for. I have already recommended Jenny at Travel Counsellors to my friends.
Sent by Clare Loftus
London 12/01/2018
We felt you gave good advice about what we could do in Thailand. The hotels look amazing. We were really impressed and struck by how much time you put in (mostly out of hours) which made it feel like such a personal service. Can’t wait for the holiday now!
Sent by Wayne-Francis Abbott
London 30/12/2017
Jenny provided excellent service and excellent options. Everything was so easy with her!
Sent by Melaney Diment
London 30/12/2017
Jenny will always aim to offer the best package she can discover. She is dedicated to researching whatever your trip needs and is always friendly and professional in the process!
Sent by Beth Charkham
London 13/11/2017
Jenny is the best travel agent I have ever dealt with. She understood my needs and organised my holiday perfectly. She is not pushy in any way. I had been dealing with other travel agents including Travel Centre and as they were so pushy telling me I would lose my flights if I didn't confirm immediately it put me off using them again.
Sent by Amy Best
Radlett 01/11/2017
I found booking my holiday stress free and easy. Jenny was fantastic she knew what I wanted and just did it amazing work!!
Sent by Camilla Collins
London 25/10/2017
Jenny you were fantastic! Nothing was too much trouble for you especially with the going back and forth to arrange the perfect holiday for me! I'm so excited, thank you so much for being amazing and organising it all so quickly! :)
Sent by Kate Bendon
Wales 25/10/2017
Planned all the details and added all the extras I didn’t know I wanted. Truly personalised experience
Sent by Carly Sims
London 25/10/2017
Jenny has been absolutely amazing finding us our perfect holiday!
Sent by Jane Cubbidge
London 05/10/2017
Jenny came up with a great itinerary for our Summer 2018 holiday, I would never have been able to come up with something as exciting! Thanks, cannot wait!!
Sent by Brenda Bell
London 29/09/2017
Jenny is amazing, we were so unclear about what we wanted but she pulled it all together and put a few packages together which we chose from, cant thank her enough
Sent by Josh Leitner
London 28/09/2017
Hi Jenny
Hope all is well. Just a quick note to thank you for your care and attention-to-detail on the recent air booking. My son, daughter-in-law and baby arrived safely last night, having been upgraded to Premium Economy to give them access to a bassinet.
Will certainly use you again!
Many thanks and best wishes for Travel Counsellors
Sent by Andrew Demetriou
London 22/09/2017
Jenny was amazing, she went above and beyond to ensure we got the best booking.
Sent by Jodie Andow
Gloucester 08/08/2017
Jenny was extremely efficient and replied to my texts/emails within a couple of hours. I have already recommended Jenny to friends and family who have gone on to book with her. I will definitely be booking my holidays through Jenny in the future. I'm already thinking about next year and feel reassured Jenny will give perfect advice regarding destinations/hotels etc.
Sent by Athena Harris-Ellis
London 02/08/2017
Friendly, polite and working at ridiculous o'clock to find our holiday! Thank you xx
Sent by Adem Mustafa
London 24/07/2017
Jenny was amazing; won't book a holiday without her.
Sent by Michael Marks
London 19/07/2017
Jenny was extremely helpful in arranging my break, from my initial enquiry through to the actual booking. It was a pleasure to work with her.
Sent by Nicki Lynch
London 19/07/2017
Makes life so easy when you're a busy family Jenny can't do enough for you.
Sent by David Jacobs
London 03/07/2017
What a great personal service from Jenny who was so attentive , and listened to all our requirements , and made the whole booking process and holiday arrangements smooth and easy.
Sent by Lynette Gill
Portsmouth 03/07/2017
so professional, efficient and pleasant. Exceptionally quick response.
Sent by Steven Kearney
Birmingham 19/06/2017
Jenny was an absolute pleasure to deal with, super helpful and very patient in putting together my holiday package.
Sent by Cathriona Murphy
London 22/05/2017
Jenny was extremely helpful which made our experience stress free. I would highly recommend Jenny to family & friends and I would definitely book with her again.
Sent by Frank Parsons
London 14/05/2017
The problem with booking your own holiday is that you feel like you've almost experienced the trip before you've arrived. Jenny not only made the booking a seemless process she enabled us to enjoy the surprise of travelling combined with great deals and fantastic service. 10 out of 10.
Sent by Adrian Dayne
London 18/03/2017
Jenny is the epitome of a helpful, knowledgeable and friendly agent. Superb service, all with a smile. I couldn't be happier.
Sent by Karen Kelly
London 15/03/2017
Jenny has been excellent in arranging our Christmas trip to Thailand. So helpful and efficient - nothing has been too much trouble.
Sent by Edel McStravick
London 15/03/2017
Jenny was fantastic - highly recommend her and have done to a number of friends, one who is hopefully going to book her honeymoon. Great service and will be using again. Looking forward to the holiday.
Sent by Sebastian Sandler
London 10/03/2017
She has helped over and above of what I was expecting, she was always very helpful and it was a pleasure dealing with her
Sent by Rebecca Hannon
London 06/02/2017
I found the service to be so personal and refreshing
Sent by Nicki Lynch
London 06/02/2017
Would recommend to anyone looking for their dream holiday.
Sent by Eugene O'Sullivan
London 06/02/2017
I found Jenny Igoe to be extremely efficient, she listened to every point I made and delivered on each. Will be using her services again and have recommended her to friends already.
Sent by Steve Mark
Hemel Hempsted 06/02/2017
Very helpful, polite and nothing was too much trouble. Also really helped that she had been to the destination!
Sent by Melaney Diment
London 06/02/2017
Friendly, knowledgable and competitive. Really enjoyed using you!
Sent by Emma Ziff
London 06/02/2017
Great service. Super fast. Highly recommend
Sent by Nick Goldie
Enfield 10/01/2017
I'd like to take this opportunity in thanking you for the fantastic service you provided organising our trip to Disneyland Paris. From the minute I mentioned that I was looking to surprise my youngest on his 10th birthday, through to the email confirmation of booking, your attention to detail and budget was amazing.
Not only did you get back the same day with costings and options, but the speed in which you replied to any questions or queries was amazing.
Thank you for dealing with this in such a professional way, and I will not hesitate to recommend you to all my friends and family in the future.
Thanks for everything, you are a star.
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I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
4 Ideas for your 2021 Staycation
07 April 2021
Until Boris finally announces that we can all travel abroad this summer, many of us feel more comfortable with a UK holiday this year. Going abroad may involve testing, filling in of extra forms, and for some people they would just rather wait until next year 2022. Staycations are absolutely booming right now and availability on key summer dates is already scarce. Here are some of my top picks for
Big Travel Trends for 2021/2022
05 March 2021
As lockdown fatigue grows, we are seeing slow but steady increase in bookings for later this year and into 2022. There are some real trends emerging which I would like to share for your inspiration. Private Pools It’s hot right now to book a villa or hotel suite with a private pool. Aside from it being very aesthetically pleasing to look out from your bed and see your own glistening pool... it r
5 Things Covid 19 taught us about travel...
12 February 2021
5 Things Covid 19 taught us about Travel… 1. The memories will carry you through. It could be the last holiday you had, it could be 20years ago... One thing is for sure, the memories of past trips have resurfaced time and time again during this period of enforced lockdowns and travel bans. The memories are ALWAYS good. Those pounds spent on holidays over the years suddenly seem to have tripled in
Pretty Suffolk
07 September 2020
For the second part of our Summer 2020 staycation we moved from Norfolk (see earlier blog post) to Suffolk. The sun came out during the 1 hour drive from Wroxham to Kessingland through the greenest countryside… a really lovely drive with no motorways, just the open road. We arrived at our pre-booked holiday park – The Hollies in Kessingland, near Lowestoft. We had arranged a 3 bedroom lodge, for
Boating the Norfolk Broads
18 August 2020
I’ve discovered over the Covid 19 period that the word Staycation causes quite a divide. Some think it means a UK holiday, (I am in this camp) and some think it means staying at actual home, having the odd day out, and a takeaway. So for the purpose of this blog, our staycation means a holiday in the UK, and we chose a boating holiday on the Norfolk Broads followed by a holiday park in Suffolk w
Magical Thailand including Elephant Hills
15 May 2020
***GUEST BLOG BY Whitley Lane*** During February this year, I took an unforgettable trip to Thailand with my family to celebrate my Mum's 50th birthday. Jenny helped us arrange a 3 centre holiday including Phuket, Elephant Hills and Khao Lak. This is my blog on the experience. After a long flight (we took a direct Thai Airways flight to Bangkok plus an internal Thai Airways flight to Phuket), w
Flying Long Haul with Little People
10 May 2020
My definition of long haul is 7 hours plus. The longest flight we have taken with our kids is 17 hours, Perth to London, age 3, 7 and 8. So I feel equipped to cover this subject. Whether its to visit family in New Zealand, or Mickey Mouse in Orlando, its ALWAYS worth the travel time. I give mine a bag each which they need to pack with things for the flight. My 9 year old would take up all the ro
Imagining life after Lockdown - Create a Vision Board!
29 April 2020
When I started my business I began to spend more time with other business owners. I would listen and take note of the things they did that helped them to be successful. I have known about goal setting for years but it was only when I saw how my female mentors and peers put this into practice that I really began to understand its power. You need a way to get your thoughts and ideas out of your he
Beginners Ski Tips!
13 February 2020
We have taken our 3 children skiing twice now, both holidays very different. My husband is already a good skier but myself and the kids were complete beginners! Our first trip was to Les Arcs in France with Club Med, an all inclusive treat - for February half term. We stayed at their brand new resort Les Arcs Panorama and this was a fabulous way to enjoy first time skiing! All tuition and kids c
The Optimum time to book your holiday
08 February 2020
I often get asked this question, and the answer is different depending on the kind of travel you want, who you are going with, and lots of other factors. Some people are self-confessed last minute bookers, this can be due to uncertainty with time off work, lack of funds or just because you are spontaneous and fun! Others are planners, they like to have time to carefully plan, compare, pay it off,
New York
01 October 2019
In March, I got the chance to visit New York. My husband's Gaelic football team was playing the NYPD in the Bronx, so some of their wives and girlfriends decided to join the trip. In the end, there were 26 of us. Being the organiser, I felt a big responsibility to choose a hotel that was well located and comfortable for everyone’s taste, while sticking to a strict budget. The Moxy Times Square de
Alternative days out with kids in London
22 September 2019
Having just spent a long summer entertaining my 3 children in and around London, I thought I would share some hidden gems that we have enjoyed. If you're a Londoner you will probably be familiar with most of these, but for family coming to visit, or tourists coming to England, some of these will be delightful! Hitchin Lavender First of all, there is a place called Hitchin Lavender near Luton, j
Holiday with my best friend in Cyprus
11 June 2019
Last November I won a holiday to Cyprus at our annual conference, courtesy of Constantinou Brothers. It was a week's stay at Athena Royal Beach resort in Paphos, which is an adults only 4 star hotel. I asked my friend Phoebe if she would like to join me, and off we went for 5 nights of fun in the sun last month, which was the month of May. We flew with Jet2 who were great! Our transfer was waiti
Shopping and Driving around Orlando
27 February 2019
For my final Orlando blog in this February series I am writing about getting around Orlando and the amazing shopping it has to offer. There are two main ways to do Orlando without hiring a car. The first is to stay in the DisneyWorld Resort and use its fantastic transport system to move around within the resort. The second is to stay in the International Drive Resort area and use the I-Ride Tr
Top Six DisneyWorld Tips from a Disney Veteran
15 February 2019
This week, I thought it may be helpful to share some of my practical tips for visiting DisneyWorld. 1. Book your fast pass early A good month or two before travelling, consider which Disney attractions you want to see and do the most, then book ‘fast passes’ for these in advance using the Disney app or website. The ‘fast pass’ booking system opens 60 days in advance for Disney residents (or
Villa or Hotel?
15 February 2019
This is the second blog in our special series on Florida holidays, written by Michelle Ralph. When holidaying in Florida, I have probably stayed in hotels and villas an equal number of times. I have had amazing holidays in both! I always used to book a hotel. I liked a busy reception area, restaurant or bar on the premises, and usually a fridge in the room for storing cold drinks, snacks an
Disneyworld - What age is best to take kids?
05 February 2019
This is a blog written by my sister Michelle, who has lost count of how many times she's been to Orlando! Maybe 15 times.... This is the first in a series of blogs about her experience with this #holidayofalifetime that so many people ask us about *****************************************************************************************************************************************************
48 Hours in Dubai
10 December 2018
We have wanted to go to Dubai for a long time, I wanted to see what all the fuss is about. To me it seems like marmite to my customers, I have clients that go every year and I have clients that outright refuse if I suggest it as a destination. When we booked our flights to Australia the best offer was with Emirates with a free stop in Dubai so here was our chance to check it out for a couple of
A day out on the Belmond British Pullman
19 November 2018
I’m becoming a bit of a train lover as I get older. In May I was invited with a group of Travel Counsellors to go on the Belmond British Pullman steam train. I jumped at the chance to dress up in sequins and feathers (1920’s dress is optional) and met my friends at the platform at London Victoria. I was presented with the most beautiful ticket in a white box, a thing of beauty, which set the to
Afternoon Tea at The Savoy
21 June 2018
I am a massive fan of afternoon tea. For my baby shower we had it at the Dorchester. I've had a few at spa hotels in the country, and a few trendy ones like Drink Shop & Do and a hen do at a hotel in Soho. The excitement I felt when I found out I'd been invited to the ultimate... A Royal Afternoon Tea at The Savoy. Royal, because it was the week of Harry and Meghan's wedding. A special menu was
Christmas Eve in Lapland
30 April 2018
There is Lapland and then there is Lapland. You get the bright shiny twinkling Lapland with Santa's village and karaoke, and you get the remote, snowy wonderland 250km above the Arctic Circle. To be honest I would have liked to go to either of them - but the latter fitted our available dates, budget and I liked the idea of a truly authentic experience. Our kids were age 8, 7 and 3 at the time o
Ibiza
29 September 2017
We booked our holiday to Grand Palladium Palace around 10 months ahead. I had just joined Travel Counsellors and needed an incentive to work hard! Holidays for families of five who like 5-star all-inclusive in school holidays don't come cheap! We flew with Thomson, about to become Tui, which was nice after easyJet and Ryanair the last few years. Ibiza is a nice quick flight and we landed with n
Ireland Road Trip including Glamping in the Burren
12 April 2017
I've been to Ireland lots of time to visit my husband's family and we actually got married in Cork in 2012. I already liked Ireland a lot but had never really travelled around the west of the country. When David was invited over to a Gaelic football dinner in Westport, County Mayo, we decided to make a holiday out of it and travel around on a road trip with the kids. We flew into Knock which
Mallorca with three little kids
19 December 2016
Three years ago two of our best friends (godparents to our kids) moved from Harlesden, to Mallorca. It was totally brave and we were in awe because it's the kind of thing we all dream of doing. This blog is about the holidays we have enjoyed in Mallorca since their move. We have three children called Lily Rose age 7, Ivy age 6 and Arthur age 2. Our first trip to Mallorca was long before Arthur
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