My name is Jenny and I am based in Whetstone, North London.
I love being a Travel Counsellor because I can use my extensive travel experience to create unique personalised trips for my clients, whether that's for leisure or business.
I believe that arranging any kind of travel should be exciting and not stressful. I like to think of myself as offering quite a retro service with a personal human touch, with actual tickets, and I find that clients become friends just as often as friends become clients! I am the complete opposite of booking online.
I was first shown how amazing it is to travel by my parents, who no matter what would ensure we holidayed abroad every year growing up. I had only visited European countries until the age of 20, but within Europe we did some exciting trips like a cruise along the Norwegian Fjords, a holiday to Switzerland in the summertime as well as many beach holidays to Spain and Greece.
At 20 I went travelling properly for the first and my first experience of a tropical country was Thailand. I lived and worked for a year in Sydney Australia which was really special at such a young age. On the way home I spent time in Fiji, Hawaii, LA and Las Vegas.
I did a Modern Apprenticeship in Travel and Customer Service with Thomas Cook originally, and then I spent 10 years at Flight Centre in central London which was great experience in tailor made, business and adventure travel. During those years I was sent on some amazing trips to places like Los Angeles, Tanzania for a safari and beautiful Zanzibar! I have been very lucky.
In 2008 my husband and I went travelling together to South and Central America. We spent a month in Brazil, experienced the Rio Carnival and travelled south via many beaches to Sao Paolo and then Iguazzu Falls. We travelled Argentina for a month too which was mind blowing before joining a tour of Peru and Bolivia. We trekked the Inca Trail, saw pickled brains at the Witches Market in La Paz and even spent a day in San Pedro jail. If you have read the book Marching Powder you will know about this place! After a month of yoga and sunshine in Costa Rica we ended the trip with island hopping in Panama, Belize and finally Mexico.
We now have 3 children and for a few years holidays became centered around what is easy, which generally meant the Balearic Islands for us, which we love. We try to get across to Ireland every year for a big road trip visiting family and friends... its always lots of fresh air and cups of tea.
The last 2 years we have become adventurous again introducing our kids to long haul flights and experiences outside of our comfort zone. We took them to Dubai and Australia last year and flew home on the brand new QF9 direct flight from Perth to London! 17 hours with a 8,7 and 3 year old and I now consider myself an expert on travelling long haul with kids! This year we tried our first ever ski trip - AMAZING - totally hooked.
If you would like any help creating a travel experience or holiday I love nothing more than receiving a call or email with your initial thoughts! I want to help peoples travel dreams come true, no matter what their needs are.
I look forward to hearing from you.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
01 February 2020
I often get asked this question, and the answer is different depending on the kind of travel you want, who you are going with, and lots of other factors. Some people are self-confessed last minute bookers, this can be due to uncertainty with time off work, lack of funds or just because you are spontaneous and fun! Others are planners, they like to have time to carefully plan, compare, pay it off, look forward to it… shop for it… Most common among my customers is around 6 months ahead. Long enough to plan and spread the cost but close enough to feel...
30 December 2019
We have taken our 3 children skiing twice now, both holidays very different. My husband is already a good skier but myself and the kids were complete beginners! Our first trip was to Les Arcs in France with Club Med, an all inclusive treat - for February half term. We stayed at their brand new resort Les Arcs Panorama and this was a fabulous way to enjoy first time skiing! All tuition and kids clubs included, as well as all inclusive food and drinks. It was fun, scenic, social.... as parents we absolutely loved it, kids were a bit shell...
20 July 2019
Having just spent a long summer entertaining my 3 children in and around London, I thought I would share some hidden gems that we have enjoyed. If you're a Londoner you will probably be familiar with most of these, but for family coming to visit, or tourists coming to England, some of these will be delightful! Hitchin Lavender First of all, there is a place called Hitchin Lavender near Luton, just up the M1. Around a 30 minute drive away. You can go there, in July and early August, to enjoy their fields and fields of lavender. It is just stunning! With the...
11 June 2019
Last November I won a holiday to Cyprus at our annual conference, courtesy of Constantinou Brothers. It was a week's stay at Athena Royal Beach resort in Paphos, which is an adults only 4 star hotel. I asked my friend Phoebe if she would like to join me, and off we went for 5 nights of fun in the sun last month, which was the month of May. We flew with Jet2 who were great! Our transfer was waiting for us, and a short 15-minute drive later we pulled up at our hotel. The check in was welcoming, we were taken to...
29 March 2019
In March, I got the chance to visit New York. My husband's Gaelic football team was playing the NYPD in the Bronx, so some of their wives and girlfriends decided to join the trip. In the end, there were 26 of us. Being the organiser, I felt a big responsibility to choose a hotel that was well located and comfortable for everyone’s taste, while sticking to a strict budget. The Moxy Times Square delivered in every way! It’s on 7th Avenue, a 7-minute walk from Times Square, 2 blocks from Fifth Avenue shopping. The rooftop bar called The Magic Hour is the largest...
27 February 2019
For my final Orlando blog in this February series I am writing about getting around Orlando and the amazing shopping it has to offer. There are two main ways to do Orlando without hiring a car. The first is to stay in the DisneyWorld Resort and use its fantastic transport system to move around within the resort. The second is to stay in the International Drive Resort area and use the I-Ride Trolley service – a ticketed trolley bus service servicing a pre-determined route northbound and southbound on International Drive. Most hotels in and around Orlando also provide a shuttle bus...
15 February 2019
This is the second blog in our special series on Florida holidays, written by Michelle Ralph. When holidaying in Florida, I have probably stayed in hotels and villas an equal number of times. I have had amazing holidays in both! I always used to book a hotel. I liked a busy reception area, restaurant or bar on the premises, and usually a fridge in the room for storing cold drinks, snacks and baby formula. I liked a large communal pool where my young children could make friends with others and have lots of fun, taking a little pressure off me to...
15 February 2019
This week, I thought it may be helpful to share some of my practical tips for visiting DisneyWorld. 1. Book your fast pass early A good month or two before travelling, consider which Disney attractions you want to see and do the most, then book ‘fast passes’ for these in advance using the Disney app or website. The ‘fast pass’ booking system opens 60 days in advance for Disney residents (or 30 day for non-Disney residents) and it’s worth booking straight away to secure the most desirable attractions as these slots book up quickly. Book your fast passes for early in the day....
05 February 2019
This is a blog written by my sister Michelle, who has lost count of how many times she's been to Orlando! Maybe 15 times.... This is the first in a series of blogs about her experience with this #holidayofalifetime that so many people ask us about *************************************************************************************************************************************************************************************** I have worked out I have taken a child to Orlando at ages 4 months, 16 months and 2, 3, 4, 5, 6, 8, 11, 12, 13, 15, 16, 17, 18 years. I can honestly say that there is appeal for all ages. I took two of my children at 4 months old (not at the...
10 December 2018
We have wanted to go to Dubai for a long time, I wanted to see what all the fuss is about. To me it seems like marmite to my customers, I have clients that go every year and I have clients that outright refuse if I suggest it as a destination. When we booked our flights to Australia the best offer was with Emirates with a free stop in Dubai so here was our chance to check it out for a couple of nights. There was only one place we wanted to stay at - Atlantis. The water park and aquarium...
19 November 2018
I’m becoming a bit of a train lover as I get older. In May I was invited with a group of Travel Counsellors to go on the Belmond British Pullman steam train. I jumped at the chance to dress up in sequins and feathers (1920’s dress is optional) and met my friends at the platform at London Victoria. I was presented with the most beautiful ticket in a white box, a thing of beauty, which set the tone perfectly. Couples in their 60’s, 70’s, 80’s and even older were dressed in their absolute best, looking excited and fabulous. Larger groups of...
21 June 2018
I am a massive fan of afternoon tea. For my baby shower we had it at the Dorchester. I've had a few at spa hotels in the country, and a few trendy ones like Drink Shop & Do and a hen do at a hotel in Soho. The excitement I felt when I found out I'd been invited to the ultimate... A Royal Afternoon Tea at The Savoy. Royal, because it was the week of Harry and Meghan's wedding. A special menu was created to celebrate this special occasion at the favourite hotel of the Royal Family. In the entrance hall...
30 April 2018
There is Lapland and then there is Lapland. You get the bright shiny twinkling Lapland with Santa's village and karaoke, and you get the remote, snowy wonderland 250km above the Arctic Circle. To be honest I would have liked to go to either of them - but the latter fitted our available dates, budget and I liked the idea of a truly authentic experience. Our kids were age 8, 7 and 3 at the time of the trip. We wanted to take our eldest Lily Rose before she got too old and wise for this magic trip - to meet the...
29 September 2017
We booked our holiday to Grand Palladium Palace around 10 months ahead. I had just joined Travel Counsellors and needed an incentive to work hard! Holidays for families of five who like 5-star all-inclusive in school holidays don't come cheap! We flew with Thomson, about to become Tui, which was nice after easyJet and Ryanair the last few years. Ibiza is a nice quick flight and we landed with no bother, and were very quickly on the transfer bus. Even happier when it only took 10 mins to drop us off, the holiday was off to a great start. Grand Palladium Palace...
11 April 2017
I've been to Ireland lots of time to visit my husband's family and we actually got married in Cork in 2012. I already liked Ireland a lot but had never really travelled around the west of the country. When David was invited over to a Gaelic football dinner in Westport, County Mayo, we decided to make a holiday out of it and travel around on a road trip with the kids. We flew into Knock which is the tiniest airport! So quick to get through. We picked up our hire car, which was so cheap, a Nissan Qashqai less than £90 for...
19 December 2016
Three years ago two of our best friends (godparents to our kids) moved from Harlesden, to Mallorca. It was totally brave and we were in awe because it's the kind of thing we all dream of doing. This blog is about the holidays we have enjoyed in Mallorca since their move. We have three children called Lily Rose age 7, Ivy age 6 and Arthur age 2. Our first trip to Mallorca was long before Arthur was born. The girls were age 1 and 2. We stayed in a villa in Gotmar near Puerto Pollensa. The villa was one of those...
Sent in by David Maurer
Hertfordshire, 24 February 2020
I already have recommended Jenny to several of my friends and family. She’s excellent and I wouldn’t use anyone else to book my trips through.
Sent in by Suzie Conway
London, 17 February 2020
Jenny is so efficient. She had quotes for me on 3 different options on the same day and we were able to book our trip that evening. She is extremely knowledgeable and sent me lots of different information and even her own blog post on the train that we are going on and also some restaurants recommended by locals. We would not hesitate to recommend her to all our friends.
Sent in by Angela Togher
Whetstone, 31 January 2020
Jenny has done an absolutely fabulous job in finding us our holidays (one of them bring quite tricky). Her speed of response is amazing and she was very happy to tweet little bits when I asked the options for slight changes. I would highly recommend Jenny!
Sent in by Anne Marie Murray
Harrogate, 27 January 2020
Jenny has been very helpful with sorting my travel arrangements - nothing was too much trouble and I would definitely use her again.
Sent in by Trevor Walker
Harrogate, 22 January 2020
Jenny was fantastic. She drew up plans based on our original criteria really quickly. We reviewed and changed our plans slightly each day for about 3 or 4 days. Each time she responded very quickly, provided advice and updated schedule/costings. Service brilliant and we would highly recommend her. Trevor
Sent in by Ronnie White
Leicester, 28 November 2019
Excellent service as always does everything asked for to make it no hassle for us what so ever...highly recommend x
Sent in by Melissa Selwood
London, 22 November 2019
Jenny has been a great help and taken away the stress of booking.
Sent in by Serena Horgan
London, 14 November 2019
Great service, Jenny went out of her way to help & has achieved a holiday we are all super excited about. I have already passed on her details to colleagues!
Sent in by Damion Jackson
London, 14 November 2019
Very convenient, brilliant customer service. Great value
Sent in by Julie Lanigan
London, 14 November 2019
Jenny has been amazing, no question has been left unanswered and she fills you with confidence as she is so knowledgeable. I couldn't recommend highly enough.
Sent in by Amy Best
Radlett, 12 November 2019
Jenny is amazing she sorts everything out and makes holiday bookings so easy love her xx
Sent in by C Byott
Essex, 08 November 2019
Friendly fast service. Perfect weekend booked which we are very much looking forward too.
Sent in by Emily Brookes
Cotswolds, 05 November 2019
Jenny is fantastic. She really listened to what we wanted which was so important with such a big family holiday. We were feeling very disheartened before finding Jenny but she managed to find something beyond our wildest dreams and we cannot wait for our trip. We have already recommended Jenny to everyone we come across who wants to book a holiday - such a personal service and she is amazing!
Sent in by Michelle Ralph
Hertfordshire, 05 November 2019
Jenny always delivers. Whether it’s finding exactly the right elements of the holiday for you or any add on or query along the way, she is great to deal with. I love how enthusiastic she is about others’ holidays. She seems to take personal pleasure in knowing you’re going to get/have had a good holiday.
Sent in by Carly Byott
Essex, 28 October 2019
Very helpful, well tailored to what I wanted. Fast & easy service.
Sent in by Cathy Togher
London, 23 October 2019
Jenny was extremely helpful, professional and courteous. Excellent service and I can’t wait to enjoy my holiday.
Sent in by Kevin Killian
London, 21 October 2019
Excellent service and professionalism
Sent in by Paula Dunne
London, 16 October 2019
Always available to chat, great advice given on holidays within our budget. Booking was extremely easy!
Sent in by Maisie Bassingthwaite
London, 10 October 2019
Jen’s service is personal and professional. Highly recommended!
Sent in by Martin Laight
London, 29 September 2019
A lovely lady, who really took care of us, even though we have never met. We were recommended by a friend, and we shall certainly recommend Jenny to others.
Sent in by Claire Proudfoot
Jersey, 23 September 2019
Jenny has a very professional yet personable approach. I really appreciate the ‘above and beyond’ attitude she has, which makes a customer feel like she truly cares about making their dreams a reality. I will be spreading the word and will definitely be coming back to Jenny for future holiday requirements!
Sent in by Lee Best
London, 01 September 2019
Jenny is always there for you. Helpful and a really lovely girl
Sent in by Nicki Lynch
London, 13 August 2019
Jenny is amazing at making your holiday from start to finish stress free.
Sent in by Melanie Buckley
London, 31 July 2019
Jenny is fantastic, you can tell travel is a passion for her.
Sent in by David Maurer
London, 31 July 2019
Jenny is an absolute pleasure to deal with. She is very friendly and professional and listens to the clients needs before presenting the various options in a consultative way. I would completely recommend Jenny to friends and associates alike.
Sent in by Sarah Mather
London, 15 July 2019
Thank you to Jenny at Travel Counseller's for organising a dream holiday in memory of our daughter as a gift for her brother and sister. Outstanding service, all the stress was taken away from us. We would highly recommend and will definitely use Jenny again. Thank you!
Sent in by Kathryn Clements
Gloucestershire, 01 July 2019
Jenny provides excellent service and was very patient with our tweaks and changes. I’ve already passed on her details to a colleague.
Sent in by Kirsty Searle
London, 25 June 2019
Super service, great advice, good price! Would definitely recommend & would use again.
Sent in by Jenny Keith
Bushey, 22 June 2019
Excellent communication and organisation. Super quick responses and lovely extra special touches make difference. Many thanks for all your efforts, very much appreciated!
Sent in by Evi Ioannou
London, 02 June 2019
Fantastic service :-)
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 0203 627 2660