My name is Jenny and I am based in Whetstone, North London.
I love being a Travel Counsellor because I can use my extensive travel experience to create unique personalised trips for my clients, whether that's for leisure or business.
I believe that arranging any kind of travel should be exciting and not stressful. I like to think of myself as offering quite a retro service with a personal human touch, with actual tickets, and I find that clients become friends just as often as friends become clients! I am the complete opposite of booking online.
I was first shown how amazing it is to travel by my parents, who no matter what would ensure we holidayed abroad every year growing up. I had only visited European countries until the age of 20, but within Europe we did some exciting trips like a cruise along the Norwegian Fjords, a holiday to Switzerland in the summertime as well as many beach holidays to Spain and Greece.
At 20 I went travelling properly for the first and my first experience of a tropical country was Thailand. I lived and worked for a year in Sydney Australia which was really special at such a young age. On the way home I spent time in Fiji, Hawaii, LA and Las Vegas.
I did a Modern Apprenticeship in Travel and Customer Service with Thomas Cook originally, and then I spent 10 years at Flight Centre in central London which was great experience in tailor made, business and adventure travel. During those years I was sent on some amazing trips to places like Los Angeles, Tanzania for a safari and beautiful Zanzibar! I have been very lucky.
In 2008 my husband and I went travelling together to South and Central America. We spent a month in Brazil, experienced the Rio Carnival and travelled south via many beaches to Sao Paolo and then Iguazzu Falls. We travelled Argentina for a month too which was mind blowing before joining a tour of Peru and Bolivia. We trekked the Inca Trail, saw pickled brains at the Witches Market in La Paz and even spent a day in San Pedro jail. If you have read the book Marching Powder you will know about this place! After a month of yoga and sunshine in Costa Rica we ended the trip with island hopping in Panama, Belize and finally Mexico.
We now have 3 children and for a few years holidays became centered around what is easy, which generally meant the Balearic Islands for us, which we love. We try to get across to Ireland every year for a big road trip visiting family and friends... its always lots of fresh air and cups of tea.
The last 2 years we have become adventurous again introducing our kids to long haul flights and experiences outside of our comfort zone. We took them to Dubai and Australia last year and flew home on the brand new QF9 direct flight from Perth to London! 17 hours with a 8,7 and 3 year old and I now consider myself an expert on travelling long haul with kids! This year we tried our first ever ski trip - AMAZING - totally hooked.
If you would like any help creating a travel experience or holiday I love nothing more than receiving a call or email with your initial thoughts! I want to help peoples travel dreams come true, no matter what their needs are.
I look forward to hearing from you.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
01 April 2021
Until Boris finally announces that we can all travel abroad this summer, many of us feel more comfortable with a UK holiday this year. Going abroad may involve testing, filling in of extra forms, and for some people they would just rather wait until next year 2022. Staycations are absolutely booming right now and availability on key summer dates is already scarce. Here are some of my top picks for your UK staycation this summer! 1) Boating the Norfolk Broads Head for Norfolk with your favourite people and shop in the cute town of Wroxham for your captains hats and fancy food and drink to...
28 February 2021
As lockdown fatigue grows, we are seeing slow but steady increase in bookings for later this year and into 2022. There are some real trends emerging which I would like to share for your inspiration. Private Pools It’s hot right now to book a villa or hotel suite with a private pool. Aside from it being very aesthetically pleasing to look out from your bed and see your own glistening pool... it reduces contact with other guests and gives maximum privacy for those “working from home” this summer. Big Bucket List trips No more requests for “anywhere hot, what have you got?” It’s about ticking...
01 January 2021
5 Things Covid 19 taught us about Travel… 1. The memories will carry you through. It could be the last holiday you had, it could be 20years ago... One thing is for sure, the memories of past trips have resurfaced time and time again during this period of enforced lockdowns and travel bans. The memories are ALWAYS good. Those pounds spent on holidays over the years suddenly seem to have tripled in value. 2. Package Holidays rule! A package no longer has to mean you are herded into a one-size-fits-all bucket and spade holiday. A package simply means that you book the...
27 July 2020
For the second part of our Summer 2020 staycation we moved from Norfolk (see earlier blog post) to Suffolk. The sun came out during the 1 hour drive from Wroxham to Kessingland through the greenest countryside… a really lovely drive with no motorways, just the open road. We arrived at our pre-booked holiday park – The Hollies in Kessingland, near Lowestoft. We had arranged a 3 bedroom lodge, for an amazingly low rate, for 4 nights to complete our week long UK holiday. It was modern and clean and had everything we needed except Wifi which I planned on purpose. An enforced...
24 July 2020
I’ve discovered over the Covid 19 period that the word Staycation causes quite a divide. Some think it means a UK holiday, (I am in this camp) and some think it means staying at actual home, having the odd day out, and a takeaway. So for the purpose of this blog, our staycation means a holiday in the UK, and we chose a boating holiday on the Norfolk Broads followed by a holiday park in Suffolk which we used as a base to explore. See part 2 of my blog coming soon which will describe the Suffolk part. This blog...
01 May 2020
My definition of long haul is 7 hours plus. The longest flight we have taken with our kids is 17 hours, Perth to London, age 3, 7 and 8. So I feel equipped to cover this subject. Whether its to visit family in New Zealand, or Mickey Mouse in Orlando, its ALWAYS worth the travel time. I give mine a bag each which they need to pack with things for the flight. My 9 year old would take up all the room with her favourite cuddly toy. My 10 year old would bring her vlogging camera and an eye mask. My 5...
18 April 2020
When I started my business I began to spend more time with other business owners. I would listen and take note of the things they did that helped them to be successful. I have known about goal setting for years but it was only when I saw how my female mentors and peers put this into practice that I really began to understand its power. You need a way to get your thoughts and ideas out of your head and onto paper, or some kind of visible way to see them, work through them, and tick them off. For some...
09 February 2020
***GUEST BLOG BY Whitley Lane*** During February this year, I took an unforgettable trip to Thailand with my family to celebrate my Mum's 50th birthday. Jenny helped us arrange a 3 centre holiday including Phuket, Elephant Hills and Khao Lak. This is my blog on the experience. After a long flight (we took a direct Thai Airways flight to Bangkok plus an internal Thai Airways flight to Phuket), we were grateful to have 2 nights in the amazing Mövenpick Hotel in Karon Beach, to relax. By far the nicest hotel I have ever stayed in, its tranquil settings and luxurious accommodation makes...
01 February 2020
I often get asked this question, and the answer is different depending on the kind of travel you want, who you are going with, and lots of other factors. Some people are self-confessed last minute bookers, this can be due to uncertainty with time off work, lack of funds or just because you are spontaneous and fun! Others are planners, they like to have time to carefully plan, compare, pay it off, look forward to it… shop for it… Most common among my customers is around 6 months ahead. Long enough to plan and spread the cost but close enough to feel...
30 December 2019
We have taken our 3 children skiing twice now, both holidays very different. My husband is already a good skier but myself and the kids were complete beginners! Our first trip was to Les Arcs in France with Club Med, an all inclusive treat - for February half term. We stayed at their brand new resort Les Arcs Panorama and this was a fabulous way to enjoy first time skiing! All tuition and kids clubs included, as well as all inclusive food and drinks. It was fun, scenic, social.... as parents we absolutely loved it, kids were a bit shell...
20 July 2019
Having just spent a long summer entertaining my 3 children in and around London, I thought I would share some hidden gems that we have enjoyed. If you're a Londoner you will probably be familiar with most of these, but for family coming to visit, or tourists coming to England, some of these will be delightful! Hitchin Lavender First of all, there is a place called Hitchin Lavender near Luton, just up the M1. Around a 30 minute drive away. You can go there, in July and early August, to enjoy their fields and fields of lavender. It is just stunning! With the...
11 June 2019
Last November I won a holiday to Cyprus at our annual conference, courtesy of Constantinou Brothers. It was a week's stay at Athena Royal Beach resort in Paphos, which is an adults only 4 star hotel. I asked my friend Phoebe if she would like to join me, and off we went for 5 nights of fun in the sun last month, which was the month of May. We flew with Jet2 who were great! Our transfer was waiting for us, and a short 15-minute drive later we pulled up at our hotel. The check in was welcoming, we were taken to...
29 March 2019
In March, I got the chance to visit New York. My husband's Gaelic football team was playing the NYPD in the Bronx, so some of their wives and girlfriends decided to join the trip. In the end, there were 26 of us. Being the organiser, I felt a big responsibility to choose a hotel that was well located and comfortable for everyone’s taste, while sticking to a strict budget. The Moxy Times Square delivered in every way! It’s on 7th Avenue, a 7-minute walk from Times Square, 2 blocks from Fifth Avenue shopping. The rooftop bar called The Magic Hour is the largest...
27 February 2019
For my final Orlando blog in this February series I am writing about getting around Orlando and the amazing shopping it has to offer. There are two main ways to do Orlando without hiring a car. The first is to stay in the DisneyWorld Resort and use its fantastic transport system to move around within the resort. The second is to stay in the International Drive Resort area and use the I-Ride Trolley service – a ticketed trolley bus service servicing a pre-determined route northbound and southbound on International Drive. Most hotels in and around Orlando also provide a shuttle bus...
15 February 2019
This is the second blog in our special series on Florida holidays, written by Michelle Ralph. When holidaying in Florida, I have probably stayed in hotels and villas an equal number of times. I have had amazing holidays in both! I always used to book a hotel. I liked a busy reception area, restaurant or bar on the premises, and usually a fridge in the room for storing cold drinks, snacks and baby formula. I liked a large communal pool where my young children could make friends with others and have lots of fun, taking a little pressure off me to...
15 February 2019
This week, I thought it may be helpful to share some of my practical tips for visiting DisneyWorld. 1. Book your fast pass early A good month or two before travelling, consider which Disney attractions you want to see and do the most, then book ‘fast passes’ for these in advance using the Disney app or website. The ‘fast pass’ booking system opens 60 days in advance for Disney residents (or 30 day for non-Disney residents) and it’s worth booking straight away to secure the most desirable attractions as these slots book up quickly. Book your fast passes for early in the day....
05 February 2019
This is a blog written by my sister Michelle, who has lost count of how many times she's been to Orlando! Maybe 15 times.... This is the first in a series of blogs about her experience with this #holidayofalifetime that so many people ask us about *************************************************************************************************************************************************************************************** I have worked out I have taken a child to Orlando at ages 4 months, 16 months and 2, 3, 4, 5, 6, 8, 11, 12, 13, 15, 16, 17, 18 years. I can honestly say that there is appeal for all ages. I took two of my children at 4 months old (not at the...
10 December 2018
We have wanted to go to Dubai for a long time, I wanted to see what all the fuss is about. To me it seems like marmite to my customers, I have clients that go every year and I have clients that outright refuse if I suggest it as a destination. When we booked our flights to Australia the best offer was with Emirates with a free stop in Dubai so here was our chance to check it out for a couple of nights. There was only one place we wanted to stay at - Atlantis. The water park and aquarium...
19 November 2018
I’m becoming a bit of a train lover as I get older. In May I was invited with a group of Travel Counsellors to go on the Belmond British Pullman steam train. I jumped at the chance to dress up in sequins and feathers (1920’s dress is optional) and met my friends at the platform at London Victoria. I was presented with the most beautiful ticket in a white box, a thing of beauty, which set the tone perfectly. Couples in their 60’s, 70’s, 80’s and even older were dressed in their absolute best, looking excited and fabulous. Larger groups of...
21 June 2018
I am a massive fan of afternoon tea. For my baby shower we had it at the Dorchester. I've had a few at spa hotels in the country, and a few trendy ones like Drink Shop & Do and a hen do at a hotel in Soho. The excitement I felt when I found out I'd been invited to the ultimate... A Royal Afternoon Tea at The Savoy. Royal, because it was the week of Harry and Meghan's wedding. A special menu was created to celebrate this special occasion at the favourite hotel of the Royal Family. In the entrance hall...
30 April 2018
There is Lapland and then there is Lapland. You get the bright shiny twinkling Lapland with Santa's village and karaoke, and you get the remote, snowy wonderland 250km above the Arctic Circle. To be honest I would have liked to go to either of them - but the latter fitted our available dates, budget and I liked the idea of a truly authentic experience. Our kids were age 8, 7 and 3 at the time of the trip. We wanted to take our eldest Lily Rose before she got too old and wise for this magic trip - to meet the...
29 September 2017
We booked our holiday to Grand Palladium Palace around 10 months ahead. I had just joined Travel Counsellors and needed an incentive to work hard! Holidays for families of five who like 5-star all-inclusive in school holidays don't come cheap! We flew with Thomson, about to become Tui, which was nice after easyJet and Ryanair the last few years. Ibiza is a nice quick flight and we landed with no bother, and were very quickly on the transfer bus. Even happier when it only took 10 mins to drop us off, the holiday was off to a great start. Grand Palladium Palace...
11 April 2017
I've been to Ireland lots of time to visit my husband's family and we actually got married in Cork in 2012. I already liked Ireland a lot but had never really travelled around the west of the country. When David was invited over to a Gaelic football dinner in Westport, County Mayo, we decided to make a holiday out of it and travel around on a road trip with the kids. We flew into Knock which is the tiniest airport! So quick to get through. We picked up our hire car, which was so cheap, a Nissan Qashqai less than £90 for...
19 December 2016
Three years ago two of our best friends (godparents to our kids) moved from Harlesden, to Mallorca. It was totally brave and we were in awe because it's the kind of thing we all dream of doing. This blog is about the holidays we have enjoyed in Mallorca since their move. We have three children called Lily Rose age 7, Ivy age 6 and Arthur age 2. Our first trip to Mallorca was long before Arthur was born. The girls were age 1 and 2. We stayed in a villa in Gotmar near Puerto Pollensa. The villa was one of those...
Sent in by Miranda Harrison
London, 24 July 2021
Totally professional, nothing is too much trouble, understands her business inside out! A pleasure to deal with.
Sent in by Claire Proudfoot
Jersey, 24 July 2021
Have already recommended Jenny to friends and will continue to do so! She is so knowledgeable and makes enhancement suggestions to make your holiday even more memorable. Her admin is faultless, even sending a reminder when you passport is coming close to renewal time. She often answers the question you have not even thought of yet. Of course the biggest comfort being that she is there personally, to sort out any problems and amendments, taking the stress away completely. I’ would now never book my travels via anyone else! Thankyou Jenny!
Sent in by Roderick Sutherland
Ibiza, 24 July 2021
Very efficient and diligent . Also thoughtful about what type of trips would appeal to us.
Sent in by James Grew
Birmingham, 24 July 2021
We could not have asked for better service than Jenny has provided. Quality all round.
Sent in by Evi Ioannou
North London, 24 July 2021
Always great service, professional and very quick response time. Finds exactly what you are looking for and also goes above and beyond your request.
Sent in by Emily Brookes
Cirencester, 24 July 2021
If I could score more then I would. I’ve already recommended Jenny to everyone and anyone I know who is thinking about a holiday. We’ve been planning our honeymoon since the start of 2020 and what could have been stressful due to Covid hasn’t been all thanks to Jenny. We’ve changed dates and destinations and everything has been managed by her amazingly. I can’t thank Jenny enough for her wonderful service and continuing to keep us up to date, and putting the excitement back in our dream trip! We will never book a holiday with anyone else!
Sent in by Kathryn Clements
Gloucestershire, 24 July 2021
In these difficult times for travel Jenny has been fantastic,! We have already recommended her services and would not hesitate to do so again.
Sent in by Stuart Grew
Liverpool, 24 July 2021
Jenny was excellent, very productive, and knowledgeable about the holiday we were looking to book.
Sent in by Will Heneage
Palma, 24 July 2021
Jenny was fantastic. She listened to exactly what we were looking for and came back with some great options. She had some great ideas and advice and was very knowledgeable about everything from travel insurance to Covid restrictions. I really felt like I was in the hands of a profesional. She will be our first call the next time we want to go away and I will be recommending her to my friends.
Sent in by Stephanie Hanna
St Albans, 19 March 2021
Honest advice and very responsive Jenny has helped me book two holidays now and the whole process has been so easy and seamless. She provided a number of options to choose from and gave her honest opinion about what would work well for us as a family. She is always available on the phone for advice and ideas and has so much professional and personal experience to draw on which is so valuable. We haven't been on the holidays yet so I can't comment on them but I wouldn't hesitate to book again with Jenny again.
Sent in by Maisie Bassingthwaite
London, 19 March 2021
A* Service We have used Jen Igoe from Travel Counsellors for a number of holidays now over the last three years and have always received superb, personalised service. Jen is attentive to all of our needs, and goes above and beyond to make our holiday dreams come true. We also feel reassured that when our plans changed due to Covid, we were in very capable hands and Jen made all the necessary arrangements for us.
Sent in by Whitley Lane
Hertfordshire, 19 March 2021
Jenny is so professional and thorough, it really felt like she understood what we wanted when I approached her about booking our holiday. She worked hard to come up with the best prices and makes you feel knowledgeable about all the options out there , to tailor the holiday exactly how you want it. For no extra cost, you get amazing deals on hotels you wouldn’t find yourself, insight from an expert to make the holiday extra special, and all the annoying admin side of things done for you. She’s amazing at her job and I would thoroughly recommend her to everyone.
Sent in by Lorenza Bacino
London, 19 March 2021
Jenny has helped me for several trips in recent times and has always been on hand to sort out any glitches promptly and successfully. Recently she acted very quickly as soon as it was announced that travel was opening up in April, and within minutes I had a booking in Devon for the family.....and most importantly our beloved dog. I will work with Jenny again in the future when I plan a big trip with my daughter, hopefully next year!
Sent in by Ashley Winston
London, 29 April 2020
I have used Jenny for a number of years now. There are two things that keep me loyal to her: 1) She makes life easy for me. 2) She GENUINELY cares. Maybe I could save a small amount of money booking everything myself online but that takes time and when travel plans go wrong (which is so very often) Jenny is always there to make sure myself or my team get to where we need to go as a top priority. Simple put - she's an angel!
Sent in by David Maurer
Hertfordshire, 24 February 2020
I already have recommended Jenny to several of my friends and family. She’s excellent and I wouldn’t use anyone else to book my trips through.
Sent in by Suzie Conway
London, 17 February 2020
Jenny is so efficient. She had quotes for me on 3 different options on the same day and we were able to book our trip that evening. She is extremely knowledgeable and sent me lots of different information and even her own blog post on the train that we are going on and also some restaurants recommended by locals. We would not hesitate to recommend her to all our friends.
Sent in by Angela Togher
Whetstone, 31 January 2020
Jenny has done an absolutely fabulous job in finding us our holidays (one of them bring quite tricky). Her speed of response is amazing and she was very happy to tweet little bits when I asked the options for slight changes. I would highly recommend Jenny!
Sent in by Anne Marie Murray
Harrogate, 27 January 2020
Jenny has been very helpful with sorting my travel arrangements - nothing was too much trouble and I would definitely use her again.
Sent in by Trevor Walker
Harrogate, 22 January 2020
Jenny was fantastic. She drew up plans based on our original criteria really quickly. We reviewed and changed our plans slightly each day for about 3 or 4 days. Each time she responded very quickly, provided advice and updated schedule/costings. Service brilliant and we would highly recommend her. Trevor
Sent in by Ronnie White
Leicester, 28 November 2019
Excellent service as always does everything asked for to make it no hassle for us what so ever...highly recommend x
Sent in by Melissa Selwood
London, 22 November 2019
Jenny has been a great help and taken away the stress of booking.
Sent in by Serena Horgan
London, 14 November 2019
Great service, Jenny went out of her way to help & has achieved a holiday we are all super excited about. I have already passed on her details to colleagues!
Sent in by Damion Jackson
London, 14 November 2019
Very convenient, brilliant customer service. Great value
Sent in by Julie Lanigan
London, 14 November 2019
Jenny has been amazing, no question has been left unanswered and she fills you with confidence as she is so knowledgeable. I couldn't recommend highly enough.
Sent in by Amy Best
Radlett, 12 November 2019
Jenny is amazing she sorts everything out and makes holiday bookings so easy love her xx
Sent in by C Byott
Essex, 08 November 2019
Friendly fast service. Perfect weekend booked which we are very much looking forward too.
Sent in by Emily Brookes
Cotswolds, 05 November 2019
Jenny is fantastic. She really listened to what we wanted which was so important with such a big family holiday. We were feeling very disheartened before finding Jenny but she managed to find something beyond our wildest dreams and we cannot wait for our trip. We have already recommended Jenny to everyone we come across who wants to book a holiday - such a personal service and she is amazing!
Sent in by Michelle Ralph
Hertfordshire, 05 November 2019
Jenny always delivers. Whether it’s finding exactly the right elements of the holiday for you or any add on or query along the way, she is great to deal with. I love how enthusiastic she is about others’ holidays. She seems to take personal pleasure in knowing you’re going to get/have had a good holiday.
Sent in by Carly Byott
Essex, 28 October 2019
Very helpful, well tailored to what I wanted. Fast & easy service.
Sent in by Cathy Togher
London, 23 October 2019
Jenny was extremely helpful, professional and courteous. Excellent service and I can’t wait to enjoy my holiday.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 0203 627 2660