Update!

Having been a Travel Counsellor for nearly 15 months, I am amazed at the developments that have happened since I started. The IT team constantly work on refining our Phenix booking system (and, having installed two systems in my previous lives, I know how difficult it is to satisfy everyone!) to ensure we have the best platform to work on, which ultimately benefits you, the customer. Through this, we have access to hundreds of thousands of hotels, airlines, cruise companies, car hire and all the 'extras' you need, such as airport hotels, transfers, attractions tickets like Disneyland and insurance. We also work with other retail companies who are specialists in their field, whether this be the whole holiday or just a part of it.

Little known is that I can also make UK bookings for you too, whether it be hotels or a vast array of self-catering accommodation to suit all sizes, needs and budgets.

And, the latest amazing news is that, as of today, we have a direct link into Amtrak, the United States rail provider, who operate the US railroad network of over 21,000 miles across 46 states and 3 Canadian provinces.

In addition, I work directly with a fantastic range of overseas and UK suppliers to tailor make every holiday, that's as individual as you are. They are as passionate about my business as I am and truly go the extra mile, whether it be before, during or after your trip. No need to fit into a 'one size fits all' package with me! Many itineraries I have put together so far include way more than one destination, with my latest being a US West Coast trip for a family and a honeymoon that commences in the UK and is a drive through Belgium, France, Switzerland followed by 7 different stops through Italy, plus domestic flights.

Every day we get new developments and I look forward to sharing them with you.

With us, it truly is personal.