John Spy

Great service from John. Listened to my requirements and delivered them quickly at a great price.

John always listens to what we’re looking for and comes up with something amazing. So looking forward to our next trip.

Nothing is too much trouble for John! He always puts in a huge amount of effort to find the perfect holiday for us. It's great to relax when we go away knowing that everything has been taken care of.

It is to John's ongoing credit that we continue to come to him in our travel matters. I have known John for more than 40yrs now, and he is both a friend, and a gentleman in all things. In travel, John sets the bar very high, as our Travel Counsellors representative, and we never even consider going elsewhere.

Quite simply, John gives an outstanding service.

John Spy was very supportive and understanding of our specific needs. Excellent communication and all bookings carried out promptly. We very much appreciated his personal contact with us from beginning to end of booking. Was highly recommend by friends and we would endorse their recommendation.

John is endlessly patient and diligent in finding us the perfect break, even when most of our requests are last minute. It is so fantastic knowing that everything has been researched and every holiday we have booked through John has been perfect - I highly recommend his service to everyone!

Very Informative

Thank you John, for such quick and efficient service!

I asked John to help me book a special holiday for my husbands birthday. I'm so glad I did, not only did he have the knowledge to make sure our trip would be amazing, helping with advice on shows, extra trips/visas etc, and he was on the phone straight away offering assistance and reassurance when the trip had to be put on hold due to COVID. We haven't yet rebooked as we are awaiting for the right time. We have felt no pressure to rebook and have been offered a refund if that is the best option for us. I wouldn't hesitate to highly recommend John to be your Travel Consultant.

I was due to travel to Sri Lanka on 14 March 2020 to take part in an escorted tour of the country and I was getting ready to leave for the airport when just before 9am, my Travel Counsellor John rang to say that overnight the Tour company had cancelled the tour, due to an increase in COVID numbers. The flight was still going ahead but there was no point in me taking it and thanks to John’s swift action I was saved a lot of unnecessary travel. John updated me in early May with details of the credit for my cancelled trip. However, although I had been advised I would receive a credit voucher, I did not get this until late November, despite me contacting John weekly from mid-October to chase it and it was a frustrating wait. John advised the delay was due to a combination of an admin issue with the Tour Company and a delay at Travel Counsellors Head Office in processing the voucher, partly due to COVID related staffing issues. This is the first time in many years that I have had any issues with Travel Counsellors, and I have to say that on this occasion they have fallen a little short of their extremely high standards. Going forward Travel Counsellors and John Spy will always be my first contact for any future travel arrangements I still highly recommend John to anyone looking to book a holiday.

The arrival of COVID created a massive disappointment for many people who had holidays planned. For us, 2020 was to be the “big one” and John had worked tirelessly to make it happen. As events unfolded, John kept us abreast of the changing situation right up to the point where we all had to accept it was off. The disappointment was immense, but John was quick to outline the options – refunds, credits and so forth – and was also keen to understand if we wanted to re-plan our holiday for 2021. We agreed that we really wanted to retry for 2021, and John never let up on his efforts to elicit the best possible deals he could from the various companies involved in the trip. His regular emails kept us up to date on options, decisions to be made, recommendations and suggested changes so that we never felt out of the loop. Fingers crossed, we will have our holiday in 2021 and it will be both better and better value and that’s down to John’s unstinting efforts. We can’t thank him enough.

I would never go anywhere else to arrange any trip for business or leisure. John Spy is my only choice and I always recommend John to friends and business contacts.

Always a pleasure to deal with John. Reliable, knowledgeable and committed.

John Spy has been wonderful from start till now and no doubt when we get to Florence also. He has put up with our indecision, endless questions and endless calls. He has done everything and more for us. Given we wanted to fly from Glasgow Prestwick not Glasgow International and the wedding we have in the middle made dates and times awkward. He worked around this and worked his best on getting us the specific apartment we needed and wanted. I cannot fault anything. I'd encourage anyone to use him even if its just for peace of mind. Utterly brilliant.

John is absolutely brilliant and takes time to understand exactly what we need. With small children and demanding jobs we wouldn't ever have time to put in the research that he does. Even when we know where we want to go, having the peace of mind that he will check everything so thoroughly, make any special enquiries on our behalf and get the best price is a godsend.

We've been availing ourselves of John's services for many years now and he always delivers. Nothing is too much trouble. You can talk to John, you can't to a website. And by the way, he's a very nice man!

John always does a fantastic job going the extra mile and can be absolutely relied on to make sure that the holiday booked is exactly what you want and always exceeds our expectations. Thanks.