Based In Cobham

Joy Sellars

It's Nice To Meet You

Hello, my name is Joy Sellars and I am very proud to be a Travel Counsellor, based in Coham, Surrey. I am really pleased to have achieved Gold status within Travel Counsellors, and am very happy that my clients that have booked with me already, have awarded me with a TC score of 100%.

I got married in 2018, so many of you may know me as Joy Ware.

I have been a travel agent for over 40 years, always for independent companies, and previously was with the Travel Professionals based in Cobham, Surrey. In 2011 they closed their retail shops, giving me this exciting opportunity to become a Travel Counsellor.

I have a real passion for travel, in 2008 I was awarded the “Lifetime Achievement Award” in travel, by ITC Classics, and have been awarded "Homeworker of the Year" award by Carrier three years running.

I have great personal experience of many destinations, my favourite being the Caribbean, where I have visited many of the islands and resorts. I also love to ski, and again have visited many resorts over all the years I have been skiing. Small ship cruising is another great favourite of mine, along with the Club Med concept. Whatever you are looking for, I have the experience to help you choose the right resort for you.

I will be able to help you find the right holiday, exactly for you, wherever you would like to go. I will make sure we get it right, everytime. With all the latest technology and superb back office support, I have access to all tour operators along with our own special deals, we have huge negotiating power to get the right deal at the right price.

I will make your holiday exceed your expectations, by taking care of all the small details you may not think of. I also have great contacts within the industry and will contact hoteliers before your arrival to let them know I have a VIP staying with them.

Travel Counsellors takes care of all the financial protection, so when booking with me you will have complete peace of mind.

Please, I need your help, remember, the biggest compliment you can pay me is to recommend my services, and unlike the high street, I am always open for business!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Club Med Valmorel

22 May 2014

Club Med ski is such incredible value for money and if you have children is really the only way to go! It works so well for everyone and with everything included, although it may seem expensive to start with, if you worked out all the extra's you normally pay (lift passes, ski lessons, lunches, drinks etc.) it really is worthwhile. Valmorel is a ski in-ski out location right on the piste. It's a fairly new village and the rooms are very nice with everything you need. The restaurants are great with a lovely terrace overlooking the piste, for those long lunches in the sun! The ski area, although not huge, was adequate for a week for an intermediate skier. There is a lovely indoor swimming pool and spa to wash away those aches and pains at the end of the day. The child care was excellent and the full day with an ESF qualified instructor for all grade skiers was really beneficial. All in all a great weeks skiing in the sun!

Club Med Palmiye

22 May 2014

I love the Club Med concept and really liked this village. As with most of Club Med's properties this one is huge so depending where your room is allocated you could have some walking to do! Basically the resort is split into two parts, the hotel and the village. Personally I preferred the hotel part as the rooms had lovely balconies and you can pay extra for a sea view. The beautiful Zen pool (adults only) is also allocated near here and is the much quieter part of the resort. The main attraction of Club Med over other properties is the excellent kids clubs and the amazing sports facilities (all included in the price).You can do anything here from flying trapeze lessons to archery, with a bit of tennis, water skiing, zumba classes, dance lessons and sailing to name just a few! All are dead easy to participate in, you just turn up and join in. The high quality of food and drink also has to be mentioned, at some all-inclusive hotels you just get local brand spirits. Here it was Havana Club rum all the way! The food was very good too, with a choice of restaurants in the hotel and village and also the specialty restaurant for a la carte. Palmiye is set in a lovely location, with scenic mountains behind and a huge beach in front. There are plenty of comfortable sun loungers everywhere, so no towels at dawn here. All in all value for money I would highly recommend it, if you have any questions or need any help with the room differences please do not hesitate to contact me.

Four Seasons Kuda Hura

22 May 2014

From being met at Male by Four Seasons staff and being taken on a luxury speedboat to Kuda - we already felt like royalty! Tulio the general manager, greeted us and alongside him were more fabulous Four Seasons staff. We felt immediately at home and enjoyed a gorgeous Lomi. The Lomi drink is ginger, honey, lime juice and mint. Our amazing water villa with private pool was beautiful with amazing views. As soon as we strolled a few moments to the beach, the amazing staff were there with our cooling fresh water (accompanied by a "fruit" of the day). This was refilled and added to with lollies, sorbets, fruit sticks and smoothies! The glistening sea beckoned and the sand (which is not hot to walk on despite the heat) was as white as we have ever seen. There is complimentary sunscreen which is coconut scented and totally luxurious, and the infinity pool area is just amazing. Our favourite food was the Indian, the chef is from Four Seasons Mumbai and wow you can tell! Lobster heaven and prawns to die for! We did the sunset dolphin trip, which was stunning and just when we thought we weren't going to see any dolphins, they all arrived and put on a great show for us! This is a boutique feel island, very small and intimate where you truly feel spoiled! We did not want to leave!

Club Med Palmiye

22 May 2014

I love the Club Med concept and really liked this village. As with most of Club Med's properties, this one is huge so depending where your room is allocated you could have some walking to do! Basically the resort is split into two parts; the hotel and the village. Personally I preferred the hotel part as the rooms had lovely balconies and you can pay extra for a sea view. The beautiful Zen pool (adults only) is also allocated near here and is the much quieter part of the resort. The main attraction of Club Med over other properties is the excellent kids clubs and the amazing sports facilities (all included in the price). You can do anything here from flying trapeze lessons to archery, with a bit of tennis, water skiing, zumba classes, dance lessons and sailing to name just a few! All are really easy to participate in, you just turn up and join in. The high quality of food and drink also has to be mentioned, at some all-inclusive hotels you just get local brand spirits. Here it was Havana Club rum all the way! The food was very good too, with a choice of restaurants in the hotel and village and also the speciality restaurant for a la carte. Palmiye is set in a lovely location, with scenic mountains behind and a huge beach in front. There are plenty of comfortable sun loungers everywhere, so no towels at dawn here! All in all, value for money. I would highly recommend it. If you have any questions or need any help with the room differences please do not hesitate to contact me.

Silversea Cruise on Silverspirit

17 June 2013

On boarding Silver Spirit for my Silversea cruise, I knew I was in for a great week just by the welcome we got from the Silversea staff at Piraeus, everybody was in high spirits and very welcoming and when the first glass of Champagne was put in my hand at check in, I knew I had come home! I had cruised with Silversea before, and this was my second time on Silver Spirit which is their newest and largest ship carrying 540 passengers. I was slightly concerned that it may have been too large but the space ratio per passenger is the highest on any cruise ship and as we wandered around the ship, after a lovely lunch at the Pool Grill, I knew we were going to be fine. Our suite was stunning with plenty of space, a private teak veranda, two flat screen TV’s (built into the mirrors so you couldn’t see them unless they were on) and a beautiful marble bathroom with full size bath and a walk in shower – bliss! And if all that was not enough, we had Paul – our very own butler who would pack/unpack if you wanted, clean your luggage and shoes, run you a bath or book your restaurant for dinner, I really don’t think there was anything he wouldn’t do! Talking of restaurants, on board the Silver Spirit you have a great choice for dining – there is of course the main restaurant which is open for breakfast, lunch and dinner. With open seating you can just dine whenever and with whoever you please. La Terrazza has authentic Italian cuisine and here you can eat inside or outside and an al fresco table for two soon became our favourite spot for breakfast, lunch and dinner. We also enjoyed the Black Rock dining under the stars, where you could cook your own fresh seafood and prime meats on a heated volcanic rock plate – perfect! Completely different was Stars Supper Club, a small plate selection (like tapas) from around the globe accompanied by live jazz and a cabaret singer – certainly on board Silver Spirit you would never get bored of the dining choices. Waking that first morning after a great night’s sleep, perfect black out curtains and not a sound to be heard all night, we stepped out onto our balcony to see that we had arrived in Nauplia, Greece. As we were here all day, we decided to spend the morning by the pool, which we had to ourselves as almost everyone else had gone on shore and then after a leisurely lunch we decided to wander ashore ourselves. Nauplia was a pretty port with lots of interesting back streets with interesting shops all looking very tempting. We stopped for a drink in a square, where the bars spritzed a light mist of iced air to cool you down – I thought at first Paul the butler must have followed us, but no it was just an ingenious idea! The ports of call just seemed to keep getting better, one of the advantages of being on a smaller ship is that they can get into the smaller, prettier and more interesting ports and at most of them you can just get off and wander about which is perfect. We visited Corfu, Greece, Kotor, Montenegro, Zadar, Croatia and finishing in Venice. My favourite (although it was a difficult decision) was Kotor and from there we did a Silversea excursion by speedboat to the Blue Caves, a natural phenomenon offering you the opportunity to swim in crystal clear water , stunning and then to the beach where we were provided with a cold beer! The most romantic thing for me was sailing into Venice for our final port of call. We woke in the morning and saw the amazing view from our balcony and raced to the observation lounge. There we grabbed a coffee and pastry and went up on the top deck and took in the view, it was just amazing and something I will never forget! From the fabulous shows and the great fun we had in the Casino and the BBQ by the pool to dancing at the disco to DJ Rocco, it was fantastic. The 24 hour room service – breakfast on your own balcony was just lovely – and standing at the back of the ship watching the wake and the horizon makes me smile just thinking of it!

Shandrani Resort & Spa

29 January 2012

Although a long flight to Mauritius, the transfer to the 5 star luxury Shandrani Spa Resort was just ten minutes away from the airport and the welcome was very warm! Check in was quick and easy, with an ice cold towel and a welcome cocktail and the view from the check in area over the pool, with the white sand and turquoise sea beyond, absolutely stunning the Shandrani Spa Resort definitely has the wow factor and perfect for a Honeymoon! After unpacking we headed straight for one of the three beaches, all beautiful - Shandrani Spa Resort really is in a stunning location. This beach became our favourite daily spot; we didn't even have to move to get a cold drink, as a man comes round with a cart taking orders for you. Although it would have been easy to be very lazy at the Shandrani, after a couple of days we were tempted to take a bit of gentle exercise! Everything is included so we enjoyed some water-skiing and sailed every day, but if you're more inclined there is plenty more to occupy you including golf, tennis, the gym, pedalos, kayaks, and snorkelling and mountain bikes. Every day there is a list of activities if you want to join in, but nobody comes round trying to get you to, thank goodness! The difficult decisions of the day are where to breakfast, lunch and dine as the Shandrani Spa Resort has 5 restaurants all included in the all inclusive package. For dinner you do need to book in any of the restaurants except the main restaurant, Le Grand Port, and on arrival I would recommend you to do this! We loved lunch at Le Grand Port, you could have a table outside, almost right on the beach, this is the only buffet restaurant and although I am not a buffet fan, I really liked it here. For dinner we really enjoyed the Teak Elephant (Thai) Porto Vecchio (Italian) and Le Sirius (Mediterranean). The standard of food was very good everywhere, as was the choice. The wine list at all restaurants was also very good, with a very large selection all served by the bottle and also part of the all inclusive package. Champagne is served by the glass and cocktails are premium brand spirits. Our time at the Shandrani Spa Resort passed by so quickly I didn't even make it to the spa, normally my favourite place, so I will have to return to try it out along with the aerobics classes, mountain bikes and the windsurfing! Mauritius is warm all year round but September to December is traditionally a great time to visit the island as the temperatures are warmer, and humidity is not at its peak!

My customer stories

Sent by Richard and Marilyn Jack

Joy has once again done a marvellous job in arranging yet another holiday for us. Her attention to detail concerning all matters ( no matter how small), responsiveness to our concerns and her patient and pleasant manner are first class. Clearly we would have all confidence in recommending anyone to discuss with Joy their travel plans and book with her thereafter.

Sent by Jenifer Goldsmith

Great help from Joy. She listened to our requirements and was super fast and efficient, but not pressurising. Will definitely ask for her help again and will recommend to family and friends.

Sent by LULU TAYLOR

Joy Sellars is the most amazing travel counsellor. We have used her services on numerous occasions. The recent being a Silver Sea Cruise for next February. We had a few issues with my husband's health so couldn't fully commit until we got the go ahead from the Consultant. Joy was on hand the whole time and also had a lot of problems with the American Silver Sea Office who decided to put up the cost of the cruise without telling Joy. She was on holiday and dealt with it all. To us that is true professionalism. Thank you Joy, we will 100% recommend you to all our friends and family and needless to say we will be using Joy's services again.

Sent by Paul Gallagher

Joy is the best travel agent we have ever used, always exceeds our expectations of what great service should look like.

Sent by Gail Nicol

Joy has done a group skiing holiday regularly for us & up to 30 others. She organises tables for our meals so we are all together. Also organises access to private viewing of rugby international matches while we are abroad. Well done Joy

Sent by Shona Treharne

Joy has always been so easy to work with, she always goes the extra mile and makes booking a holiday so easy. She replies to emails or returns calls very quickly and when there has been a problem on the actual holiday she is there to help solve it. I wouldn't hesitate to recommend Joy .

Sent by John Johnson

Joy has always done a great job making travel arrangements for my wife and I including flights, accommodation, offering advice on locations and timing. Joy came to us through family and we have had no hesitation recommending Joy to friends, colleagues and clients who have also benefitted from her knowledge, advice and assistance. Joy is amazing!

Sent by Charlotte Hazeldine

We are extremely happy with the service Joy provides. She always goes above and beyond and we feel she really cares about booking us the best holiday she can. We would definitely recommend her service.

Sent by Deborah Baker

Joy is 5*, she always goes above and beyond to make sure our holidays are perfect, we would thoroughly recommend her.

Sent by EILEEN MACGILLIVRAY

I can't speak highly enough of Joy. She is the best Travel adviser I have ever come across. For me one of the best things about her is her communication. She keeps you updated on what is happening with your booking and it is always her you communicate with so no need to repeat your story and therefore it feels a very personal service. We have had many difficult bookings that without her help would just not have progressed and potentially have ended up costing us more but her polite way to sort things out to your liking is amazing. I constantly recommend her to friends without any hesitation.

Sent by Caroline Randerson

I just wanted to say Huge thanks for all your help and expertise in helping us with our holiday bookings - we really highly recommend you and will tell all our friends. All best c

Sent by Maureen B

Joy is a wonderful Travel Counsellor. She's hard working, kind and conscientious. She pays great attention to detail, and will go the extra mile to ensure your trip runs smoothly. I highly recommend her!

Sent by JAMES ROBINSON

Joy always provides what you ask for and more, and she always goes the extra mile to ensure that the whole booking and travelling process is stress free. We can't thank her enough.

Sent by KIMBERLEY ROTHMAN

Joy was very patient in trying to help us with a holiday that we have booked in November for January, so no easy booking! She went back several times to help us with various price points and locations. We are not the most organised, so despite doing the same amount of work on previous occasions and not getting the business, she has always given 100% to help regardless of winning the business. We were delighted to book through her and have the additional comfort of knowing that she is in the background should we need her whilst we are away, unlike booking yourself, where if anything goes wrong you are on your own!

Sent by SANDRA JONES

Joy was recommended to us by a friend and she did not disappoint us. Speedy and professional service with additional extras which we didn’t expect, but was grateful for. I know I can be a bit needy, but nothing was too much trouble, I would highly recommend.

Sent by Richard Jack

Joy has been absolutely excellent in all her dealings with us. We particularly appreciated the timely communications she facilitated throughout the booking process. She was always available to answer all our questions and put our minds at rest and then arrange matters with alacrity. We would not hesitate in coming back to Joy for our next holiday and indeed offer our recommendation to others.

Sent by JOHN JOHNSON

10 without any doubt! Joy has always been the best, way ahead of the rest, and a standard of service with friendly advice and help that most advisers could only dream of.

Sent by LOUISE GILGENKRANTZ

Joy feels like my personal Travel Counsellor, her priority remains consistent in ensuring that all travel and all hotels are the best of the best to suit me and my family's needs. Rest assured, this is not an easy task as I am incredibly demanding. I am so grateful to have Joy in my busy life. I cannot be without her - simple as that! Note that we have never met face to face but if you ask my kids, they will say 3 words: WE LOVE JOY! - says it all really!

Sent by Louise Gardham

Honestly, I would not go anywhere else! Joy is like my personal assistant, she has taken the time to really understand what I need and manages me better than I manage myself!

Sent by EILEEN MACGILLIVRAY

You feel you are a special customer and that your booking is all important. Almost immediate response to questions and makes you aware of any delays in conformations of bookings and why. You can speak to someone who can then get answers to all of your questions. No hesitation in recommending to others.

Sent by Louise Gardham

Joy is exceptional, she knows where I like to sit on a plane, always includes my reward membership numbers by airlines, finds me the best price and is an absolute professional! I highly recommend Joy to anyone who needs to be 'looked after!'

Sent by Fiona Hand

I gave Joy the near impossible challenge of arranging a last minute holiday for 5 adults. Within an hour, she had found the perfect hotel plus flights and 6 hours later we were at Heathrow with all our documentation. She kept in touch during our holiday to make sure everything was ok and checked us in for our return flights. Joy's calm and friendly manner and her attention to detail are second to none. She was simply outstanding and I would not hesitate to recommend her.

Sent by Shelia Willmer

After our successful tour of Australia that Joy booked for us, she persuaded us to try our first cruise and knew which cabins we would like. We loved it so much we have booked again for next year, and our cruise would not have happened without Joy.

Sent by Geraldine De Rosenworth

Joy booked us to St Lucia last year and everything was faultless, she made the process so easy, and even though we live in France for most of the year it was such a personal service. We have booked again for Grenada this year, Joy's Caribbean knowledge is extensive, she has been everywhere! We highly recommend her.