Karen Hogan

Karen organised an excellent trip for us in 2019, when we spent 3 weeks in Vietnam and Cambodia. Consequently we had no hesitation in organising our 2020 Japanese visit through Travel Counsellors. Of course, Covid came along, so it soon became apparent that we wouldn't be venturing forth on May 8th. After fending off the offer of vouchers for 2021 we suspected a full refund would soon be forthcoming. However, the Japanese holiday provider had other ideas. After only offering a 70% refund which we received within 14 days, we had to write a couple of letters addressed to the supplier, which Karen forwarded. After a negative response we were just about to consider our next move when Karen rang us to say she had pleaded our case for a full refund. Therefore we can't thank Karen enough for her excellent efforts throughout. When we eventually feel safe enough to travel abroad again, we know who we will be contacting.

A perfect seamless experience. Karen has been quick to respond with options and I have the security of knowing she is always on the end of the phone if needed. Karen has always been very professional and courteous and sent through confirmations and itineraries quickly and efficiently. Thank you!

Karen has been great, really friendly, approachable and always happy to help. Attentive to all elements to get not just the holiday, but the smaller details also arranged for you to give you the complete package.

Recent visit to Madrid, Spain was organised through Karen.The choice and location of hotel was just perfect, all travel arrangements ran so smoothly, we could not have asked for anything better! Every detail was covered right down to seat selection,fast track, API and transfers from airport to hotel and return. Will definitely use again and recommend to all friends and family.

Once again I’ve chosen Karen to arrange my travel plans for Australia knowing I’ll get a great deal with the best travel!

I have been delighted with the service given by Karen. I wouldn’t trust anyone else to book my holidays. She is honest, very knowledgeable, efficient, professional and gives a first class service. If you book with Karen, you will be in safe hands as she takes the stress out of arranging your precious time away. Thank you so much Karen.

Karen is amazing, there is nothing that she can’t arrange, she has the ability to know what will suit us and her advice goes a long way with us. We wouldn’t feel safe booking with anybody else.

Third time we’ve used Karen to book a cruise with Seaborn - excellent service and support

When I approached Karen with my holiday request her response was not a problem and true to word every detail was sorted even when I added another stop over in it still wasn’t a problem. I wouldn’t hesitate in recommending Karen in fact I shall be using her again next year for my next holiday.

Karen is very professional and knows what we like. She takes the stress out of booking a holiday. Always a bit dealing with Karen.

As always, Karen delivered a trouble free and reliable service. I would never have a problem recommending Karen to any of my friends.

Karen came across as very professional knowledgable and certainly dealt with our enquires straight away. It was truly a joy dealing with her. Thank you.

Karen has been our assurance that we truly gain from the value she brings to our family when we travel. Value in terms of cost, experience, professionalism and capability of bringing to the table what we need at a price we can pay - thank you Karen.

10 of course! As usual, Karen is very patient whilst we are choosing our holiday, with her outstanding knowledge and recommendations we always have a fabulous holiday, very well organised from the beginning to the end!

I wouldn’t use anybody else, Karen has been fantastic in booking and organising all the little details including day trips and travel.

Karen is the most professional travel agent, her knowledge and attention to detail is second to none.

Karen has always been polite and efficient and very knowledgeable of the travel industry. In our last holiday we had major travel distribution which Karen tried her very best to help and support us while trying to sort alternative arrangements. Karen is always there to help. Karen has just arranged our 3rd holiday and has already been recommended to friends.

Absolutely fantastic, hassle-free, and personal service!

For us Karen is the ultimate travel agent, she understands what we want and is able to provide the best available for us. Her service is so personal we would always trust her opinion and advice!

If I could put 11 I would. Karen is a delight to work with. She's always ready to enhance your arrangements with ideas and improvements. You'd be mad to use anyone else.

Karen is the 'go to' person for all your holiday requirements. Nothing is too much trouble, she offers great suggestions and makes it all very easy - as she does everything! She is very knowledgeable and we would not go anywhere else.

Karen was extremely helpful. Nothing was too much trouble. She made sure I was happy before booking my holiday. It was very nice and personal.

Martine and I have just had the most amazing holiday in South Africa. Every minute was amazing.Thanks to the fantastic attention to detail. It was a brilliant holiday. Thanks Karen

Karen was a great help to me when I was arranging my trip to New York. Her experience and industry knowledge, as well as her taking the time to find out exactly what I required from my trip, was invaluable and ultimately enabled me to have an amazing experience. I have recommended Karen to numerous business and personal contacts. Thank You Karen.

Karen was excellent in her approach and very patient in relation to how long it took for us to confirm the booking! Karen was very knowledgeable in the best way to plan our trip to the U.S.

Karen is so helpful and knowledgeable I couldn't think of anyone else I would want to book with. She gets it right 100% of the time and backs this up with incredible customer service even while you are away!

Nothing was too much trouble - an understanding, efficient and faultless service. I will not plan a trip without Karen and her team again.

Excellent as always, totally reliable and so brilliant at tailoring our holiday for us. Thank you

Fabulous service again, no amount of changes to plans were too much trouble and accommodated booking on a Saturday. Thank you.

Fabulous service again, no amount of changes to plans were too much trouble and accommodated booking on a Saturday. Thank you.