Hello, my name is Kate and I am based on the sunny South coast in the suburbs of Brighton.
Combining my personal travel experiences with industry experience, I have spent the last 19 years specialising in luxury tailor-made holidays, honeymoons, round the world experiences, corporate travel, adventure trips, family holidays, cruises and city breaks. However simple or complex your trip may be, I will be there to help you plan every step of the journey.
Travel is my passion and I am proud to have a wealth of travel experience including extensive visits to Australia, New Zealand, the Far East and Nepal, the Indian Ocean, the Caribbean, USA, Mexico and Central America, Middle East, European beach holidays and city breaks. I fact just last year I took my 3 children on a 6 week trip to Australia - fantastic experience for them! I've also been lucky enough to cruise a range of worldwide destinations.
As an independent consultant with no ties, I can offer you a level of choice and exceptional customer service that simply cannot be matched on the high street or online. Together with the backing of an award winning company, I can say with absolute confidence that I will create the perfect trip for you.
And once you have chosen your well-deserved holiday, you can enjoy the peace of mind of our unique financial trust, which protects every single penny of your booking. No other travel company can provide this level of financial protection.
Thank you for visiting my page, and I look forward to chatting with you soon!
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by S Andrew
Sussex 07/06/2023
Kate has helped us plan our next holiday away, she listened to our requests and responded by giving us ideas and suggestions to help us plan our trip. Kate was very quick in replying to any questions and queries that arose. I would definitely recommend Kate to family and friends and use her expert knowledge and advice to book future trips.
Sent by S Baddeley
London 07/06/2023
Kate has provided a much looked forward to holiday with professionalism throughout. I look forward to asking Kate to find me somewhere else to visit in the future. Exceptional service. Thanks Kate.
Sent by D Fortis
Sussex 07/06/2023
I was very impressed with Kate's response to my request for a holiday to Costa Rica for January 2024. I've always found her attitude to be professional, efficient and friendly. Kate has organised a cruise to the Mediterranean for us in the past which was wonderful. I will definitely use her services again for future holidays.
Sent by V Potter
Surrey 07/06/2023
Kate has always provided a fantastic service. 10/10 every time. My family and friends use her now for their trips. Highly recommended!
Sent by M McCondichie
Scotland 15/01/2023
Always helpful, no matter how many changes we make or add.
Sent by S Reeve
Brighton 04/11/2022
Kate is just so brilliant - she knows exactly what we want, and her expertise & brilliant choices saves me so much time and deliberation. We wouldn’t plan a holiday without her!! Thank you Kate :)
Sent by P Attfield
Sussex 04/11/2022
Kate has been brilliant, very professional and nothing is too much trouble. She is a credit to the business and would highly recommend her.
Sent by B Groom
Sussex 04/11/2022
I have recommended Kate to several friends and family and they have always been delighted wth the service she offers.
Sent by Marion Pooley
Sussex 04/11/2022
Kate is always very helpful and comes back to you straight away if you call or email her.
Sent by N Sierra
Brighton 04/11/2022
Kate was super fast at getting quotes to us and we were very happy with she managed to compile in such a short space of time.
Sent by K Girdler
Brighton 04/11/2022
Kate provides a fantastic, friendly service and found us a wonderful holiday.
Sent by V Potter
UK 04/11/2022
Kate is marvellous, really approachable and accommodating, and has always come up with exactly what is required when we have booked holidays and flights. I have already recommended her several times to others.
Sent by D Quinlan
Brighton 04/11/2022
it's always amazing to be in such safe, knowledgeable, efficient hands...
Sent by S Towne
UK 04/11/2022
Kate took the brief and came back with a full package that ticked every box. Worked blinking hard to do it too.
Sent by C Cooke
Seaford 04/11/2022
Kate is always very quick and efficient. It always feels good to hand over all our requests to her and know that she will find the answers. We will always be very grateful to Kate for helping us so much when we were the other side of the world when Covid broke out. She went above and beyond for us and I presume for all her customers. Thanks Kate.
Sent by E Van Vredenburch
UK 04/11/2022
Superb service and importantly consistently superb - 24/7. Cannot recommend highly enough.
Sent by L Shillito
Sussex 28/02/2022
I have already recommended Kate to friends and family.She is extremely efficient and responsive, we have used her both to book things we have already had our eye on, or to come up with new, bespoke itineraries and ideas for travel.The little details and bespoke service offered by Kate take away some of the little stresses involved with travel, and as I have a busy working life this is extremely important to me. This leaves us able to do what we're supposed to do on holiday- relax!
Sent by A Shuff
UK 28/02/2022
I would definitely recommend Kate to my family and friends. Kate has been fantastic at suggesting destinations for my husband and I - places which I would never have thought of. Hopefully Covid won't stop us from traveling next year to all the countries we have booked. Kate is so warm, knowledgeable and enthusiastic and has a passion for finding us our dream destination. She is just wonderful!
Sent by D Quinlan
Sussex 28/02/2022
on holiday in Scotland, atop Arthurs Seat, Kate still managed to arrange flights for me... always efficient and helpful,. I can't recommend her highly enough!
Sent by E Hocker
North West 28/02/2022
Brilliant service. Prompt and reliable. Friendly and professional service.
Sent by P Attfield
East Sussex 28/02/2022
Kate has been brilliant, very professional and nothing is too much trouble. She is a credit to the business and would highly recommend her.
Sent by J Henry
East sussex 28/02/2022
Kate has always been very helpful and always answers any phone calls or emails very promptly.
Sent by S Reeve
Brighton 28/02/2022
Kate is just so brilliant - she knows exactly what we want, and her expertise & brilliant choices saves me so much time and deliberation. We wouldn’t plan a holiday without her!! Thank you Kate :)
Sent by D Bird
Brighton 03/02/2020
Kate has been a pleasure to work with. Her service really is a service - attentive, personal, proactive and always putting our needs first. I would happily recommend Kate to anyone!
Sent by M Blair
Kent 03/02/2020
Super helpful and friendly!
Sent by S French
Seaford 03/02/2020
Absolute brilliant, friendly service. Thanks so much!
Sent by Ian Legate
Seaford 19/06/2019
Perfect service from start to finish.
Sent by S Vintner
East Sussex 18/06/2019
Brilliant service - prompt, knowledgable and super friendly. Would highly recommend Kate.
Sent by F McLeod
Brighton 12/06/2019
Kate has been brilliant with our travel plans for the past 12 months. She has helped my partner with multiple business trips which have been very successful and one leisure holiday for the two of us. More recently, Kat has helped us setup a honeymoon fund and the process was seamless. Couldn't recommend Kate's services highly enough! Thank you Kate :)
Sent by J Taylor
Essex 12/06/2019
She was very helpful. We weren't sure what we wanted but she helped us so much and was so easy to speak to. We don't go on holidays often so having someone who could actually recommend destinations and adapt to changes was brilliant.
Sent by M Blair
Kent 12/06/2019
Kate was incredibly patient with all my questions and queries and was very thorough and helpful.
Sent by B Jessop
Scotland 12/06/2019
Brilliant service, Kate is so helpful. Looking forward to the holiday she has planned for us in Thialand in December.
Sent by James McLaren
Brighton 12/06/2019
Kate did a great job for me and my daughter, finding us a holiday with one days notice.
Sent by J Glu
Brighton 12/06/2019
The whole booking process was very smooth and easy, all of the boxes ticked, took a lot of stress off the 'let's find some holidays' process. I am recommending Kate already. Thank you.
Sent by S Reeve
Sussex 12/03/2019
I will (and do!) always recommend Kate as she is quite simply THE BEST! She always finds the perfect place for our holidays, even when I give her the vaguest brief! She just has a magic way of knowing what we want without us even knowing it! Thank you Kate!
Sent by S Todd
Sussex 08/03/2019
Recommended through a friend, contacted her in the afternoon, she sent through her recommendations that evening and answered all our questions, so we booked it that evening. So simple.
Sent by J Wright
Seaford 27/01/2019
Amazing advice and also happy to find the best deal for my family
Sent by D Balls
UAE 27/01/2019
Kate has been very helpful, very diligent and very patient and I would happily recommend services her to all my friends and family
Sent by L Shillito
Brighton 27/01/2019
Great, fast service as always! Kate came up with some bespoke options that I couldn't have found myself, and was able to match a package I had found with a commercial provider
Sent by C Perkins
East Sussex 03/11/2018
I have used Kate for many years and had many enjoyable trips booked through her. She is great at her job and i trust her recommendations whole heartedly. Kate has just helped me book a surprise trip to New York as an Anniversary gift to my Fiancée. Thank you Kate for your help
Sent by C Whelan
West Sussex 19/09/2018
Despite various necessary changes Kate stuck with us to see this complicated little excursion through to the end.
Sent by R Grantham
East Sussex 11/09/2018
Kate was very personable and extremely helpful with our holiday requirements for 4 x adults and 2 children to Florida.
Sent by S Williams
Eastbourne 03/09/2018
Simply put, nothing is too much trouble.
Sent by R Batchelor
Brighton 03/09/2018
Efficient, friendly and spot on with a wonderful holiday found for us.
Sent by S Smith
Brighton 03/09/2018
Prompt follow up and knowledgable with great suggestions.
Sent by S Reeve
East Sussex 02/05/2018
Kate is just completely amazing - every holiday she organises for us is perfect and exceeds our expectations. Her attention to detail and thoughtfulness is exceptional, but the most important thing is that it's just so reassuring having her plan everything as she is so efficient, and always there to answer any questions or requests we have. The service we get from Kate is the best customer service I've ever received from anywhere! I cannot sing her praises highly enough and constantly recommend her to everyone because she's the best!!
Sent by K Locke
Isle of Wight 10/03/2018
Kate was excellent, very efficient and full of useful suggestions. Would highly recommend her services.
Sent by C Glass
Brighton 11/02/2018
Quick to respond and found a holiday that met all our requirements. Totally stress free. Already recommending!
Sent by C Rockliffe
Saltdean 24/01/2018
Kate was fantastic with helping me to find my perfect holiday. I am not well travelled and Kate has opened up my mind to several different locations and holidays which I'll be sure to be booking in the future. Would highly recommend Kate.
Sent by C Davis
East Sussex 02/01/2018
I think the fact I keep coming back speaks volumes! And that I’m recommending Kate on every website going further proves that fact. She’s ace. When’s my next trip Kate?!
Sent by D McIver
Sussex 07/09/2017
I cannot begin to thank you enough for your amazing organisation. Everything went like clockwork- all the drivers were there at the right place, right time (which in Africa is no mean feat!), Accommodation was absolutely superb (including a fabulous upgrade in Dubai, to a suite including free drinks and canapes each night!). We were also allowed to check in to our suite - on arrival in Dubai at 6.00 am!
Essentially we had an amazing time - a truly memorable experience -more than just a holiday and something we will never forget.
Sent by A McMichen
Sussex 07/09/2017
It was fantastic! All the links worked like clockwork and it was great seeing my daughter, who really appreciated the bike!!
Many thanks for all your hard work and for the hard work of the Indian end as well.
Sent by C Cooke
Sussex 03/05/2017
Kate worked very hard for us to ensure that we all got the cruise that we had chosen. She is very efficient, friendly and helpful. I will certainly be recommending her to my friends.
Sent by Perkins Family
East Sussex 08/11/2016
The stress of searching for an ideal holiday destination was minimal due to Kate doing all the hard work for us. We will definitely be using her services for the third year running next year.
Sent by Wood Family
Brighton 08/11/2016
Brilliant service and found us a great cruise deal. We'll definitely use Kate again!
Sent by S Reeve
East Sussex 28/09/2016
Kate has been fantastic - a real no nonsense thorough approach. I'm so pleased we found her and I've already been recommending her to everyone!
Sent by Dave Ingham
Lewes UK 05/09/2016
Kate arranged a road trip for myself and my two boys in California. We hired a convertible Mustang and headed down from San Francisco, via Monterey, Santa Barbara, LA and San Diego. Then into the desert to Las Vegas, taking in the Grand Canyon and zip-wiring down Bootleg Canyon and finally to the Yosemite national park. It was an unforgettable trip. The boys had the best time too. Something for everyone. It all went without a hitch and that was all down to Kate! Thank you.
Sent by R Kett-Young
Worthing 30/07/2016
Kate is amazing and really helped us with some decisions, as well as getting a great deal for us.
Sent by S Runchman
East Sussex 04/06/2016
Professional and prompt and perfect :) Thank you
Sent by L Betts
Seaford, East Sussex 25/04/2016
Great communication, knowledge as well as advise with budget etc so we could get the best possible honeymoon.
Sent by F Llewellyn
Brighton 20/04/2016
Kate has been so helpful, I feel confident that every last detail has been well organised.
Sent by L Railton
Sussex 22/03/2016
Looking forward to working with Kate again next year for more family celebratory trips!
Sent by S Williams
East Sussex 23/02/2016
Kate, you have provided the ultimate in personal service for which I cannot thank you enough.
Sent by D Ingham
Lewes 11/01/2016
Myself and my two teenage sons have just returned from a break in New York that Kate organised for us. She really tailored to our particular needs, from flights to accommodation, to amazing activities. What a wonderful time we had. I can't recommend Kate highly enough and shall be working with her on our next trip very soon.
Sent by D Ingham
East Sussex 15/11/2015
She sorted my holiday out on a Sunday! Need I say more.
Sent by C Perkins
Seaford 30/09/2015
Kate is a wonderful Travel Counsellor, and has helped me book my dream xmas break to Australia. I would recommend her services to anyone and everyone
Sent by S Williams
Seaford 08/05/2015
Unrivalled knowledge and service. An absolute pleasure to deal with you.
Sent by J Simmonds
Seaford 08/05/2015
Very quick and knowledgeable service - in our case regarding cruises.
Sent by J Wilson
Kent 25/03/2015
Very pleased, thank you very much!
Sent by H Pennington
UAE 25/03/2015
Kate was very efficient and professional, we are very happy with our itinerary and looking forward to our adventure to Nepal!
Sent by Chris Beeney
Eastbourne 31/12/2014
Kate found 3 lovely hotels in Covent Garden, of which we picked one. Had absolutely great time and Kate was great with sorting everything out. Highly recommend!
Sent by Cheryl Shagan
Birmingham 28/10/2014
Kate was great, giving a range of options to suit my budget and all within a day of the initial booking enquiry! Could not be more pleased with her great customer service.
Sent by Sarah Baines
Liverpool 15/10/2014
I have had excellent service from Kate Balls. I found her to be extremely professional, helpful and informative, with a friendly manner. I will definitely book future holidays with Kate and have already recommended her to family and friends.
