Katharine is very professional and helpful; she constantly made useful, well informed suggestions. As a consequence the whole booking process was seamless.

We found Katharine through a friend of ours and we contacted her about a trip we wanted to do. We wanted to get married in las Vegas by Elvis and go on the rocky mountaineer, apart from that we had no idea. Katharine came up with the idea of driving up to San Francisco stopping off at mammoth lakes and Yosemite and Napa valley, then San Francisco, we flew to Vancouver and then got on the rocky mountaineer ending up in Banff. We then went to Calgary and flew to Toronto to spend some time with family, our trip lasted a month in total and was an unmitigated success, largely down to Katharine and her organisational skills. We had the most fantastic wedding and honeymoon and we can't thank Katharine enough and we'll definitely be using her again, thanks for everything Katharine.

Katharine Totoni, our Travel Counsellor, was referred to us by a friend as we were about to plan a holiday that was really quite involved. We had an initial intro / briefing video call, and a few days later we had a fully detailed and costed proposal. With a couple of minor tweaks, it was booked. Simple as that. Katherine was very helpful and listened, that's why it was more or less spot on first time. Would definitely recommend her, took all the hassle out of it for us.

Katharine is incredible. We went to India for our friend's wedding and we left it a bit last minute. We spoke to other travel agents and felt really uninspired. Within minutes of being on a call with Katharine I knew she was the person for us. She asked lots of questions to really get to know me and my partner and put together an absolute dream of a holiday for us. It was such a relief to be able to hand over all the planning to Katharine. It's the best holiday we've ever been on. All the hotels were exactly our vibe and the excursions perfectly reflected our interests. Our driver for the duration of our trip was absolutely exceptional as well. It was also reassuring knowing we could message Katharine whilst we were away in case we had any questions. It reignited our love for travel and we will definitely use Katharine's services again.

Katharine is incredible. We went to India for our friend's wedding and we left it a bit last minute. We spoke to other travel agents and felt really uninspired. Within minutes of being on a call with Katharine I knew she was the person for us. She asked lots of questions to really get to know me and my partner and put together an absolute dream of a holiday for us. It was such a relief to be able to hand over all the planning to Katharine. It's the best holiday we've ever been on. All the hotels were exactly our vibe and the excursions perfectly reflected our interests. Our driver for the duration of our trip was absolutely exceptional as well. It was also reassuring knowing we could message Katharine whilst we were away in case we had any questions. It reignited our love for travel and we will definitely use Katharine's services again.

Katharine is always polite, helpful and responds quickly. I have used her services a few times and have found all travel quotes very well produced and explained and all travel documents correct and sorted quickly. I would highly recommend Katharine to anyone.

Very quick & efficient, super friendly - No fuss or drama , stress free . Katharine made perfect cruise recommendations after reading the reviews. Easy payment , great communication, clear and concise. Book exactly what I was looking for , big thank you . Easier and cheaper than booking the separate components of the holiday yourself . Big thanks Katharine

Katharine Totoni was an amazing travel consultant. I wanted to plan a short getaway with my mum and after a chat of what I was looking for she suggested a break to Switzerland - she planned everything from the lovely hotels in Zurich and Geneva, the flights as well as the train journey from Zurich to Geneva. Taking into account my mother’s age she planned for assistance at each airport as well as a car service to pick us up. It was a lovely touch that since she knew it was my birthday, she let the hotel know and they left a beautiful letter and gateau in my room- I highly recommend Katharine Totoni and can’t wait to plan more trips in the future with her.

We had an absolute dream of a honeymoon booked by the lovely Katharine! We were so overwhelmed by the amount of options, and were so unsure of many things - how much to spend, where to go, what board to do, and above all we wanted it to be special. After talking through everything with Katharine on a zoom call or two, she found us multiple options and we ended up at our perfect destination in Chania, Crete! We had an idyllic 10 nights at the Domes Noruz and Katharine took care of everything - letting the hotel know it was our honeymoon so we had a lovely welcome gift in our room, we had a private transfer from the airport, and priority security. We definitely wouldn't have ended up at the Domes Noruz without Katherine's help, and now we can't imagine having had our honeymoon anywhere else!

After quite a few years of poor holidays we decided to put this years holiday in the hands of Katharine from TC. Being a family of 5 with 3 teenage boys was always going to be a challenge but Katharine made the whole experience easy and her attention to detail was great. She took time to understand our needs, gave us some options to choose from and made sure everything was taken care of. Fast track passes, private transfers, etc all added to the experience. The 5* hotel in Crete she recommended was lovely and worth every penny. It’s the first holiday in a long time that we’ve all enjoyed. So grateful for all her help and will definitely be using her for our next big holiday!

We had an amazing experience working with Katharine Totoni at Travel Counsellors to plan our honeymoon. From start to finish, she made the whole process seamless and stress-free. Katharine provided us with a range of destination options, and once we chose Mauritius, she found several resorts tailored to our needs. She went above and beyond by arranging our dinner reservations and contacting the hotel to ensure we received all the extras we were entitled to as honeymooners and suite guests. Communication with her was always easy, and she kept in touch throughout. We couldn’t thank her enough and will definitely be booking future holidays with her!

Katharine has found us a fabulous holiday which meets the criteria we asked for. She was really friendly and helpful, listened carefully to our requests, kept in touch regularly and found options and choices for us. She was a pleasure to deal with and we would definitely use her again and recommend her to our friends and family.

Katharine has put together an amazing safari & beach holiday for my family. She was incredibly patient and nothing was too much trouble.

My friends and I will always reach out to Katharine when planning our next holiday. This is because Katharine is such an expert at researching accommodation that meets our needs. She arranges pre-flight stays, car parking, and transport on arrival and always offers us a choice of 3 accommodation options. She also arranges our trips from beginning to end and she does all of this promptly, with great energy and at prices that we couldn't match if going it alone so for all those reasons I would, and do, highly recommend using Katharine to book your next holiday.

Katharine listens carefully to your needs and brings back some options to help tailor your experience. Katharine is happy to help with any small question and is excellent at keeping you informed along the way.

Our holiday has yet to come around, but looking at the service we have received for our planning/booking stage, we have been impressed with you getting to know us and what we were looking for from our holiday. All our questions were answered promptly, with nothing being a bother

Katharine has been very professional and has worked with us at every stage from just an idea to a booked itinerary. Our request had a number of stages and time constraints which Katharine navigated expertly confirming our requirements during each step. We are very pleased with the final itinerary, its quality and value and Katharines ability to translate our vision into reality. We are really excited to experience the trip later in the year. We highly recommend Katharine.

Katharine booked a trip to Thailand with stopover in Dubai for us. She was brilliant in arranging our travel/transfers/accommodation and coordinated with our daughters’ itinerary to meet in the middle of our trip. She is thorough and responsive, offered great advice and options to meet our wishes and gave us peace of mind. Would highly recommend her and use again.

Celebrating a special birthday, I wanted to have an experience to remember and Katharine absolutely delivered ! She took care of everything for our first cruise experience. Flights / transfers / hotel stay in Barcelona and our wonderful cruise aboard the Virgin ship Scarlet Lady. Katherine listened to my every need and preference, she was in contact regularly throughout the booking process, called the day before we departed, called upon our return. She genuinely cared that we had a wonderful time and even sent us a bottle of fizz to celebrate. I would recommend Katharine without hesitation and will definitely use her again for our next trip.

Thank you to katharine who helped book our family holiday. She took care of everything for us and nothing was too much trouble. The room she sourced for us was amazing, a suite with 4 balconies she went above and beyond to source this. We had a small problem with the airline when checking in to return home with our seats, we contacted katharine who dealt with this right away and the issue was resolved with no problems. We are already looking to book our next holiday with katharine and would thoroughly recommend her.

An excellent service from Katharine at Travel Counsellors right from the outset, with useful suggestions for a fairly complicated family holiday. An excellent itinerary was planned, with timely pre-departure information , and wonderful customer service from someone who clearly knows her subject matter. Flights were complicated , but sorted beautifully and all went smoothly, starting with some complimentary lounge passes! Accommodation in all venues was excellent, and all transport arrangements ran efficiently. We cannot thank Katharine enough for organising a wonderful family holiday to Sri Lanka, where lasting memories were made. Her personal touch ensured that everything ran effortlessly, she absorbed all the pressure associated with trying to accommodate different requests from teenage children, and we will definitely be using her services again. Thank you Katharine and Travel Counsellors.

We have just returned from our third trip that Katharine organised for us and she is already working on our next one in addition to another one for my in-laws. We just would not go anywhere else! From start to finish Katherine makes the process of planning and going on a trip such a pleasure . The most recent trip was quite complicated with many opportunities for things to go wrong but everything went perfectly and knowing Katherine is there on the background keeping all the balls in the air means we could just relax and thoroughly enjoy our trip. I have and will continue to recommend Katharine to friends and family and of course ask her to keep organising our trips.

Katharine suggested Sri Lanka for our family holiday. It hadn’t been on my radar, but she was absolutely spot on. The arrangements were complicated with family members meeting in Sri Lanka from the UK and from New Zealand, needing specific timing requests, with adults and teenagers with favoured activity and sleeping arrangement requests, and a need to keep everybody happy! Katharine listened, suggested, then adjusted and sorted! She linked closely with Columbus Tours in Sri Lanka to ensure that things ran smoothly once ‘on the ground’ Overall our trip was absolutely fabulous. The Sri Lankan people are so friendly and welcoming, the country is beautiful, the weather was great and the waves were perfect for our surfers. Our accommodation was perfect, Columbus Tours were wonderful, but our greatest thanks go to Katharine at Travel Counsellors, without whom none of this would have happened. T hank you Katharine, and we will be contacting you again soon!

Katharine has been a dream to help book my 50th Birthday celebrations. She totally got me and my style. I feel so relaxed because I know everything is taken care of and all I need to do now is buy the outfits!! Thankyou Katharine, totally recommend your services and will definitely use you again.

Honestly cannot recommend Katharine Totoni an ACE Travel Counsellor, enough. I’ve steered clear of asking for help booking holidays for years. How hard can it be, I’ve got internet skills, right? WRONG!! I briefed her via WhatsApp on Tuesday, a few WhatsApp messages later she’s got me an amazing deal I couldn’t have found myself, great flights, where I want them at times I want and all for a good price. She had access to her wide network of recommendations about what to avoid etc. I have no time for this kind of research. The booking was easy, her communication amazing and a fab little app to hold all the info too! Going in 3 weeks with my boys and NEVER have I needed it more. Thank you Katharine ?

Katharine arranged a fabulous family reunion trip for us all to Mauritius. We had several requirements for our holiday, with an added requirement of a separate flight from Perth, so our son could meet us on holiday. The coordination of all our flights and transfers was perfect, and the hotel and room choice was a testament to Katharine’s dedication to our requirements along with her knowledge and advice. Having had a minor mishap of a lost passport a few weeks before departure (in Perth) Katharine was brilliant and calmly altered the flights and hotel booking to accommodate the emergency travel document. Our holiday was utterly perfect we had the best family time after not being together for months, we all thoroughly enjoyed Mauritius and the hotel choice and simplicity of booking with Katharine made it so easy. Katharine was always helpful with any questions we had every step of our holiday. Would not hesitate to use Katharine again and have recommended her to my friends.

Katharine made us the perfect holiday in Costa Rica. We saw all the animals; Sloths, lizards, snakes (including a close encounter with a Boa Constrictor and Scorpion!). The jungles and plants were amazing with the added thrill of zip lines in Arenal (a picture perfect volcano). Loved it! The fly drive worked really well. The hotels were great and the people so friendly and helpful. I am so glad I asked for Katharine to organize this for us. My 10yr old son loved it and has such amazing memories and experiences from this trip. Using her local team's knowledge, she took our brief and brought it to reality. This saved us days of trawling through other sites looking for good deals and you have a team in the country who can help out 24/7. I would definitely use Katharine again for another holiday and would highly recommend her! Brilliant work. Thank you!

I found Katharine really easy to deal with. She gave me a few good options to choose from. I would definately recommend her to my friends and family .

Katharine was professional, experienced, responsive and extremely helpful for our travel itinerary. She made fantastic suggestions and provided options that exceeded our expectations. I would highly recommend her and will use her again.

Amazing service, planned our perfect honeymoon. Won't be booking my own holidays from now on!

I am delighted to write this recommendation for Katharine who went above and beyond to help me book a very special trip to the USA to celebrate my husband’s 50th Birthday. I wanted more than just an off-the-shelf package holiday and when planning this trip I didn’t have the time or the knowledge to create something extraordinary so I asked Katharine to help me. And boy! She didn’t disappoint! Katharine created an amazing tailor-made itinerary that had us going to three exciting destinations; Las Vegas, Hawaii, and Hollywood. From start to finish, Katharine made the whole booking process so simple and stress-free and I was impressed with her attention to detail and level of support that ensured we had an enjoyable travel experience. Everything was taken care of so we didn’t have to worry about a thing; from checking us in for all our flights to private transfers and fast track passes. Katharine even personally delivered our travel documents and arranged a special surprise for our arrival in Las Vegas to help us celebrate this special occasion. It made such a difference in booking our holiday with Katharine knowing we had the expertise and personal service of such a professional travel agent. I would highly recommend Katharine to anyone who is planning a special or complex trip as it’s clear she is passionate about what she does and delivers fantastic service to create memorable experiences for her clients.

Katharine is a fabulous support from start to finish when it comes to booking a holiday. We have already booked 3 holidays with Katharine and will continue to do so!

I have already recommended Katharine to friends and family and will continue to do so. She is great to work with and she has just come up with our third amazing trip which we are very excited about !

If you are looking to book an incredible holiday without the worry and hassle of organising it all, Katharine Totoni is the women for you. ?? ?? Normally I like to organise everything myself, but for our honeymoon, I passed the reigns to Katharine to allow me to focus my time on planning the wedding. Now we’re back from our honeymoon and wanted to share what an amazing experience it was. ?? When we initially spoke with Katharine she listened to exactly what we wanted and asked lots of questions to find out what we both liked/disliked on holiday. What started off us thinking we wanted 7nights in Greece turned into a stay into a two nightstay Malta and a 7 night cruise, which was absolutely incredible! ?? Katherine went above and beyond in every part of it, from thank you card when we booked to surprising us with a decorated room in Malta. ?? She was there at the end of the phone and checked in to make sure we got transfers okay too. ??The app with all our travel documents made travelling so much easier and less stressful. It even updated as we went along to tell us the next leg of our journey. She truly went above and beyond as a travel agent. ?????????? If you are looking at planning your next holiday, please do check her out and see what adventures she takes you on next. ?????? (Honeymoon included stay in Malta then a cruise to Croatia, Greece and Italy)

Katharine was enthusiastic to help me with my special family holiday for next year. She listened and was very patient to ensure I was happy with my choices. Going forward, I look forward to discussing flights and hotels with her. I would definitely recommend her to my family and friends

We came across Katharine at an online wedding showcase. We emailed her for recommendations as we could not decide where we wanted to go for our honeymoon and she helped us narrow down destinations based on our budget. We eventually chose Sandals Royal Barbados. She then helped us set up a gift registry for our guests as we chose not to get gifts, but for our guests to help with our honeymoon. Our honeymoon was more than we could have ever imagined, the room we booked looked exactly like the pictures we saw online. We choose an all-inclusive hotel which had so many restaurants and bars to choose from. We would highly recommend booking your honeymoon with Katharine as her knowledge of the travel industry is amazing. If we had any questions, we would email her and she would reply so quickly and put our minds at ease. Katharine also had fantastic knowledge regarding the paperwork that was required whilst in Barbados. She made things really straight forward for us which is always a stress when booking any holiday. Thank you so much for everything.

Katharine is an excellent communicator. She is clearly passionate about travel and listens to your needs to give you the perfect holiday. Can't recommend her highly enough!

I can't speak more highly of Katharine. Her expertise, patience, diligence, and passion for offering choices that exceed her customer's expectations are second to none.

Katharine has been so helpful, especially being deaf I was worried about the communication and accessibility but she explained a lot about how easy it is to travel in Paris and the hotel has 24 hr reception which I need. After I booked the deposit I felt relaxed knowing I had support in purchasing my holiday. Thanks for your support Katharine.

This is the second time I have worked with Katharine to design and book a holiday - this time for a special birthday celebration in Paris. Once again, Katharine exceeded all expectations - her recommendations were spot-on, she was always responsive and she made sure the experience of sorting the trip was enjoyable, as well as effective! I have been recommending Katharine to many of our friends, and look forward to working with her again in the not too distant future!

Great communications, quick response, always with a smile! Booked our last minute Disney trip, hotel, tickets, and priority pass - stress-free for me. I will recommend to my friends and family and will be back for our next family holiday. Thank you so much!

Katharine arranged a 10 day stay in Italy for us: 5 nights in Maiori and 4 nights in Sorrento this summer. Katharine was an excellent travel agent, keeping us up-to-date with COVID and airport issues right up to the day of departure, even though she was on holiday as well! We went on several excursions and enjoyed all of them. The quality of the tours and the tour guides were far above what you would procure through TripAdvisor or a typical travel agent. We were looked after from the moment we got in the car, through to meeting our guides and then making sure we go back to the hotel as smoothly as possible. Everything went perfectly bar one small delay caused by a boat captain having COVID. When we weren’t sure what was happening, we were able to call Katharine early on a Saturday morning UK time and she had us on our way in no time at all. This is one of the biggest value adds of using a TC agent - we didn’t have to stress even once while away. We had two video calls before booking our tour and I feel like Katharine really understood our interests and what we were looking for. It meant we had access to a local bank of knowledge that we wouldn’t have had if we were arranging the trip ourselves but with a more personalised experience than a high street travel agent. We are already looking forward to booking our next adventure with her!

Katherine is a fantastic representative of yours. She is helpful, prompt, makes fab alternative suggestions. She cares and is proactive. One of a kind!

Katharine was very helpful and understood what we wanted out of our trip. She was able to offer ideas and suggestions on locations and day trips. Katharine took the stress out of the process of booking a holiday and was very quick with responding to our emails, providing quotes and always available for a call. I would recommend Katharine in the future and will hopefully be booking again soon!

We cannot believe how stress free booking our holiday has been, even amidst COVID. Katharine’s suggestions for excursions were spot on for our tastes as we cannot wait to go!

Booking an expensive, once in a lifetime trip, to The Maldives during COVID was always going to be a bit nervy. Katherine was great at coming up with an initial shortlist of possible resorts that fitted our bill and various flight options. Once booked all was good until all the uncertainty of Omnicron and a need for a negative PCR meant we wanted to move the dates. Amazingly we got new dates, at a more expensive time to go but at the same price with no hassle to us. Communication was always great around bookings and the never ending feast of COVID rule changes. We are just back and the whole experience exceeded our high expectations. Very good indeed.

Katharine was very helpful and understood what we wanted out of our trip. She was able to offer ideas and suggestions on locations and day trips. Katharine took the stress out of the process of booking a holiday and was very quick with responding to our emails, providing quotes and always available for a call. I would recommend Katharine in the future and will hopefully be booking again soon!