Katie Lomas

Katie has been a fantastic Travel Counsellor for me. Our holiday planning began in 2019 and the holiday finally happened in 2022 after being postponed twice due to COVID. Throughout that time Katie has kept in touch, kept me up to date with all options and has booked - and following researching the best options for our family - changed our departure airport to our benefit. She has organised baby facilities, found out the answers to my numerous questions and all with a smile in her voice and a quick response. My daughter was joining us from a different airport on a later flight which was delayed and then diverted; Katie notified me of this immediately she found out and then kept us both up to date, even making attempts to organise a taxi to bring her to our villa - although it seems taxi firms do not operate after 11 p.m. on Kefalonia! While on holiday I realised a car would benefit us - none to be found on the island by the local rep. - but Katie organised one for us and then extended the booking when I asked her. I honestly cannot praise Katie highly enough. She provides a truly fantastic service. I would not hesitate to recommend her and will definitely be booking my next holiday with her. Thank you Katie! You're awesome!

We always feel that we're in safe hands with our travel counsellor (Katie Lomas), the service, personal touch, and tailored experience is second to none!

Katie is very friendly and knowledgeable and has been fantastic in recommending and organising our trip to the USA next year! I will be and have already mentioned her to friends.

Katie had been recommended to me on more than one occasion. We were extremely happy with the service we received. Katie listened to our requirements and came up with some wonderful choices. From someone who really does not enjoy trawling the internet for holidays, she took the strain and frustration out of it completely and made the whole process easy and enjoyable. We will definitely be using Katie's services from now on and would like to visit some of the other suggestions she made. Thank you Katie for everything...x

Fantastic as always - thank you.

Katie is enormously patient with me, now in my eighties and not as confident as I was. I would (and do) recommend her to my friends and family.

We have recommended Katie to many friends/acquaintances. She is brilliant not only from making arrangements but for being available when things go wrong during the holiday. She is a very caring person.

Katie is very helpful and always a pleasure to deal with.

So helpful, a fantastic service! Thank You.

Just like to thank you very much, as always most helpful and obliging.

A very friendly and helpful person.

I don't know how she does it, but she always manages to find exactly what we want. The world of travel booking is a real mine field. We could be looking for ever and not know what we're doing - but give Katie a couple of days and it's sorted. Full marks !!

I never use 10 as it can be confused with zero. Katie is consistently exceptional. Katie is not only excellent in her inter-personal skills but also exceptional in her customer service and her attention to detail quite exquisite.

Katie is a delight to deal with, professional, knowledgeable, quick to respond and always has a useful insight or tip to pass on. She has a real passion for what she does and thus shows through in her interaction with me.

Katie has helped my friends and me to plan trips to Morocco, Faro, Lisbon, and various cities in the Netherlands and Belgium. She's super -- list the words that make one a professional and you've got Katie.

So flexible, patient and knowledgeable. Efficient, thorough and totally reliable.

Katie has been helping me with planning my holidays for more than 10 years. I have always been happy with the hotels she has suggested and booked for me. She is very knowledgeable and informative and I value her suggestions.

Excellent service from Katie. A delight to speak to & couldn't be more helpful.

Katie is amazing, we have a stress free holiday because Katie takes care of every detail. Any problems Katie looks into it fairly and sorts it.

Very helpful and always seamless service.

Everything is done with utmost professionalism and all questions answered efficiently. Highly recommended

Thought Katie was fab and took time and effort to understand all our families requirements!

Katie is excellent. I would thoroughly recommend her to others.

Excellent advice, service & support! Thank you Katie x

My first time using Travel Counsellors, but certainly not the last, after trawling the internet unsuccessfully trying to confirm multiple flight connections, I contacted Katie, who in no time at all confirmed flights by phone and email, plus documents and boarding passes were received by post within a few days, Thanks Katie.

Excellent help on the holiday wanted.

Katie Lomas has been simply amazing again! In March she organized our trip to the USA which was incredible. We have just booked Thailand & she has catered for our every need. We are so looking forward to our 2020 holiday. Thank you Katie & thank you Travel Counsellors.

The normal excellent service we have always experienced.

Professional, helpful, honest and friendly service. We always recommend Katie to friends and family!

Always fantastic support and nothing too much trouble.