I'm Katie, based in St Ives, Cornwall. I joined Travel Counsellors back in 2006, after 9yrs working for a local independent travel agency. So, you can consider yourself in safe hands as I have been busy creating amazing holidays for my clients for the best part of 30 years! During this time, I have indulged my own passion for travel and can offer first hand personal knowledge of a whole host of popular holiday destinations, including:
THE CARIBBEAN (Barbados, Antigua, St Vincent, St Lucia, Grenada, British Virgin Islands, Cuba, Dom. Republic, Cayman Islands, Bermuda & Mexico/Riviera Maya) - MIDDLE EAST (Dubai, Qatar & Abu Dhabi) - INDIAN OCEAN (Mauritius & the Seychelles) - THE FAR EAST (Malaysia, Thailand & Vietnam) - AFRICA (Morocco and The Gambia) - THE USA (Las Vegas & New Orleans) - EUROPE (Portugal, the Mediterranean, the Canary Islands, Madeira, Malta/Gozo & Iceland) & EAST ASIA (Japan)
Customer service is firmly at the heart of what I do. Your holiday is as important to me as it is to you. I promise you will receive the highest level of personal service & 100% honest/impartial advice when you enquire & book with me. I will always take the time to listen to your personal needs and use this information to craft your perfect holiday.
I offer fully ATOL protected packages & bespoke holidays at a competitive price, with every detail tailored to your needs. I understand that not everyone is free to discuss their travel arrangements during regular office hours. So, I am always happy to offer flexible appointment times to discuss your holiday requirements at a time to suit you.
I have access to Travel Counsellors innovative technology, which along with my destination knowledge helps me to search through hundreds of different flight, accommodation, transfer, and excursion alternatives on your behalf. Why waste your time trawling endless webpages, contact me and outline your preferences and I will be able to recommend the most suitable options for you to consider.
My skill set is very advanced when it comes to crafting complex multi-centre itineraries. I have experience in organising group tours, ocean & river cruises, and independent self-guided itineraries, by road or rail. Perhaps you have always dreamt of travelling around Canada, Australia or New Zealand, or maybe you want to explore Costa Rica, the USA or the Far East but don’t know quite where to start … don’t worry, this is my favourite kind of holiday to design, I would be delighted to assist : )
Give me a call today and let’s see where in the world it takes us!
My customer stories
Sent by Anne Tredrea
Camborne 29/07/2022
Katie has been a fantastic Travel Counsellor for me. Our holiday planning began in 2019 and the holiday finally happened in 2022 after being postponed twice due to COVID.
Throughout that time Katie has kept in touch, kept me up to date with all options and has booked - and following researching the best options for our family - changed our departure airport to our benefit. She has organised baby facilities, found out the answers to my numerous questions and all with a smile in her voice and a quick response.
My daughter was joining us from a different airport on a later flight which was delayed and then diverted; Katie notified me of this immediately she found out and then kept us both up to date, even making attempts to organise a taxi to bring her to our villa - although it seems taxi firms do not operate after 11 p.m. on Kefalonia!
While on holiday I realised a car would benefit us - none to be found on the island by the local rep. - but Katie organised one for us and then extended the booking when I asked her.
I honestly cannot praise Katie highly enough. She provides a truly fantastic service. I would not hesitate to recommend her and will definitely be booking my next holiday with her.
Thank you Katie! You're awesome!
Sent by Kelly Gilmore-Caze
Blaydon-on-Tyne, Tyne and Wear 16/09/2019
We always feel that we're in safe hands with our travel counsellor (Katie Lomas), the service, personal touch, and tailored experience is second to none!
Sent by Andy Laslett
Southampton, Hampshire 16/09/2019
Katie is very friendly and knowledgeable and has been fantastic in recommending and organising our trip to the USA next year! I will be and have already mentioned her to friends.
Sent by Danette Craig
Praze, Cornwall 02/09/2019
Katie had been recommended to me on more than one occasion. We were extremely happy with the service we received. Katie listened to our requirements and came up with some wonderful choices. From someone who really does not enjoy trawling the internet for holidays, she took the strain and frustration out of it completely and made the whole process easy and enjoyable. We will definitely be using Katie's services from now on and would like to visit some of the other suggestions she made. Thank you Katie for everything...x
Sent by Ben Chalwin
St Just, Cornwall 02/09/2019
Fantastic as always - thank you.
Sent by Marilyn Weston
St Ives, Cornwall 02/09/2019
Katie is enormously patient with me, now in my eighties and not as confident as I was. I would (and do) recommend her to my friends and family.
Sent by Ken Wilson
St Ives, Cornwall 02/09/2019
We have recommended Katie to many friends/acquaintances. She is brilliant not only from making arrangements but for being available when things go wrong during the holiday. She is a very caring person.
Sent by Nevil Friggens
Reduth, Cornwall 02/09/2019
Katie is very helpful and always a pleasure to deal with.
Sent by Sarah Stanton-Nadin
Sennen, Cornwall 02/09/2019
So helpful, a fantastic service! Thank You.
Sent by Jimmy Cocking
St Ives, Cornwall 02/09/2019
Just like to thank you very much, as always most helpful and obliging.
Sent by Steve Grose
Saltash, Cornwall 02/09/2019
A very friendly and helpful person.
Sent by Anne Spiers
Pontnewydd, Cwmbran 02/09/2019
I don't know how she does it, but she always manages to find exactly what we want. The world of travel booking is a real mine field. We could be looking for ever and not know what we're doing - but give Katie a couple of days and it's sorted. Full marks !!
Sent by Mick Brackley
St Ives, Cornwall 02/09/2019
I never use 10 as it can be confused with zero. Katie is consistently exceptional. Katie is not only excellent in her inter-personal skills but also exceptional in her customer service and her attention to detail quite exquisite.
Sent by Susannah Lee
Winchester, Hampshire 02/09/2019
Katie is a delight to deal with, professional, knowledgeable, quick to respond and always has a useful insight or tip to pass on. She has a real passion for what she does and thus shows through in her interaction with me.
Sent by Pat Tatspaugh
London 02/09/2019
Katie has helped my friends and me to plan trips to Morocco, Faro, Lisbon, and various cities in the Netherlands and Belgium. She's super -- list the words that make one a professional and you've got Katie.
Sent by Paula Tippett
Camborne Science Academy 24/06/2019
So flexible, patient and knowledgeable. Efficient, thorough and totally reliable.
Sent by Imelda Wray
Rawtenstall, Lancashire 21/06/2019
Katie has been helping me with planning my holidays for more than 10 years. I have always been happy with the hotels she has suggested and booked for me. She is very knowledgeable and informative and I value her suggestions.
Sent by Lynne Brereton
Lelant, St Ives, Cornwall 21/06/2019
Excellent service from Katie. A delight to speak to & couldn't be more helpful.
Sent by Rachel Perkin
Carbis Bay, St Ives, Cornwall 19/06/2019
Katie is amazing, we have a stress free holiday because Katie takes care of every detail. Any problems Katie looks into it fairly and sorts it.
Sent by Gill Horner
Redhill, Surrey 19/06/2019
Very helpful and always seamless service.
Sent by Raj Patel
New Malden, Surrey 12/06/2019
Everything is done with utmost professionalism and all questions answered efficiently. Highly recommended
Sent by Sam Ferrant
London 12/06/2019
Thought Katie was fab and took time and effort to understand all our families requirements!
Sent by Peter Dundon
Truro, Cornwall 12/06/2019
Katie is excellent. I would thoroughly recommend her to others.
Sent by Ella Skomra
Birmingham 12/06/2019
Excellent advice, service & support! Thank you Katie x
Sent by Ken Tuck
St Ives, Cornwall 12/06/2019
My first time using Travel Counsellors, but certainly not the last, after trawling the internet unsuccessfully trying to confirm multiple flight connections, I contacted Katie, who in no time at all confirmed flights by phone and email, plus documents and boarding passes were received by post within a few days, Thanks Katie.
Sent by Neil Harrison
Doncaster, South Yorkshire 12/06/2019
Excellent help on the holiday wanted.
Sent by Emma Cawley
Carbis Bay, St Ives, Cornwall 12/06/2019
Katie Lomas has been simply amazing again! In March she organized our trip to the USA which was incredible. We have just booked Thailand & she has catered for our every need. We are so looking forward to our 2020 holiday. Thank you Katie & thank you Travel Counsellors.
Sent by Malcolm Pollard
Southampton, Hampshire 12/06/2019
The normal excellent service we have always experienced.
Sent by Nicky Harris
Winchester, Hampshire 12/06/2019
Professional, helpful, honest and friendly service. We always recommend Katie to friends and family!
Sent by Pat Stevens
Carbis Bay, St Ives, Cornwall 05/06/2019
Always fantastic support and nothing too much trouble.
Sent by Jill Knights
St Ives, Cornwall 05/06/2019
Katie is a fantastic lady, and always comes up with what we require. Thanks, Katie.
Sent by Neil Dann
Redruth, Cornwall 05/06/2019
Already passed contact details to others.
Sent by Jacquie Windsor
London 05/06/2019
Katie, you’re fantastic. Thanks for faultlessly organising all my wonderful holidays, Jacquie
Sent by Giles Dugdale
Hayle, Cornwall 05/06/2019
Katie has looked after me for years and she is totally fantastic.
Sent by Joan Packard
St Ives, Cornwall 05/06/2019
Fabulous, efficient, personal , knowledgeable. Wonderful service as always. Thank you Katie Lomas .
Sent by Paul Gill
St Ives, Cornwall 05/06/2019
Katie is absolutely amazing, why would you book else where!!
Sent by Barbara Ridge
Penzance, Cornwall 05/06/2019
Great personal attention, all our needs catered for
Sent by Nigel Pearn
Southampton, Hampshire 05/06/2019
Katie always comes up with what we want in a holiday, friendly and very knowledgeable.
Sent by Jackie Lommel
Penzance, Cornwall 05/06/2019
Katie has been very helpful and friendly
Sent by Jo Robson
Hayle, Cornwall 30/05/2019
Each time Katie has organized a holiday for us it has been a complete success and this is all down to her expert knowledge and her determination to give her clients the perfect experience.
Sent by Cathy Hiley
Elland, West Yorkshire 30/05/2019
Katie just takes out all the stress of looking for places and booking it. I just tell her where I want to go and hey presto it's done. Fabulous service and great person who over the years has become a friend thank you x
Sent by Sharon Sandercock-Beard
Hayle, Cornwall 30/05/2019
Simply Katie is amazing - she listens, advises and goes the extra mile - from now on, I'll be booking all my long haul holidays via Katie!
Sent by Jill Yelling
St Ives, Cornwall 30/05/2019
Katie, Thank you so much for your help sorting a trip at very short notice for me...…….and then having to change the flight! I very much appreciate your help.
Sent by Emma Haase
St Ives, Cornwall 30/05/2019
Really helpful. Very quick to respond and always gets us a good deal.
Sent by Jill Prisk
St Ives, Cornwall 30/05/2019
Brilliant friendly professional service
Sent by Jane Ritchie
Penzance, Cornwall 30/05/2019
As always everything was dealt with in such an efficient and helpful way. Definitely to be recommended.
Sent by Sue Mooney
Carbis Bay, St Ives, Cornwall 13/02/2019
Have already recommended to friends/colleagues.
Sent by Shannon Walker
Goole, East Riding of Yorkshire 13/02/2019
Made it so easy for me and found a really good deal! Would recommend to family and friends and more than likely use this service again!
Sent by Sue James
Marazion, Cornwall 13/02/2019
Katie is an excellent travel agent
Sent by Terry O'Leary
Horsham, West Sussex 13/02/2019
Immediate response over a weekend to a quite complicated request completed by Monday am. Excellent service, thank you!
Sent by Nick Everett
Leyland, Lancashire 13/02/2019
I have found Katie Lomas to be absolutely fantastic since she booked our first holiday a number of years ago. Her attention to detail and understanding of individual needs is phenomenal. Thanks Katie.
Sent by Claire Lyddon
Redruth, Cornwall 13/02/2019
Love Katie, excellent service. Will definitely use again.
Sent by Barbara Cock
Penzance, Cornwall 19/10/2018
Katie will sort any holiday wishes you have at a realistic price!
Sent by Freddie George
Marazion, Cornwall 19/10/2018
Katie is most efficient, helpful beyond belief and she is very charming to do business with.
Sent by Imelda Wray
Rawtenstall, Lancashire 19/10/2018
I have been booking my holidays with Katie for about 12 years and she has always been very helpful and given me good advice when sorting out very complicated, multi destination holidays. The hotels Katie has chosen for me have been 1st class just like the service she provides.
Sent by John Nicholas
Sennen, Cornwall 19/10/2018
Always good advice, suitable for our requirements and trust her judgement. We wouldn't go anywhere without speaking to Katie first. Our friends and son have also used Katie to book holidays and will do again.
Sent by Ann Pownall
Mansfield, Nottinghamshire 18/09/2018
I've booked my holidays with Katie for probably 10 plus years. Katie has always found the best deal for us and she goes that extra mile. Would have no hesitation in recommending Katie to friends and family.
Sent by Anne Eddy
St Ives, Cornwall 10/09/2018
We were very impressed with the way that Katie handled our booking.
Sent by Maria Matthews
Carbis Bay, St Ives, Cornwall 03/09/2018
I have booked with Katie Lomas before. She is always professional, helpful, efficient & knowledgeable. She was recommended to me via friends. I would always recommend her.
Sent by Tristy Jeffery
Banstead, Surrey 03/09/2018
Great service. Thankyou Katie.
Sent by Mick Brackley
St Ives, Cornwall 03/09/2018
Not only do we recommend Katie to others we keep coming back for more.
Sent by Ian Wornell
Wells, Somerset 03/09/2018
Brilliant service, speedy responses and very reassuring at all times.
Sent by Sophie Hills
London 03/09/2018
Katie was absolutely fantastic right from the first phone call I made to her. There was a lot of waiting and uncertainty on our part during the course of our booking, but Katie was incredibly patient throughout and constantly kept me updated with the itinerary and any changes that came about due to the waiting on our part. Katie has put together an amazing itinerary for our family holiday to Costa Rica which will be a holiday of a lifetime for us. I feel 100% confident that should any problems arise during the trip or beforehand, Katie would instantly be there to help us on the other end of the phone. Thank you Katie. I look forward to booking again with Katie.
Sent by Naomi Frears Hogg
St Ives, Cornwall 03/09/2018
Katie is great. We feel confident that our travel arrangements will be smooth and our holiday better because she helped us out. Very impressed.
Sent by Benjamin Wood
Donnington, Newbury 03/09/2018
Always extremely efficient and found us an amazing summer holiday this year.
Sent by Robert Fry
Weston-Super-Mare 03/09/2018
Could not have been more helpful.
Sent by Andrea Cockett
Esher 24/07/2018
Katie has organised several holidays for us and they have all been outstanding. Her attention to detail and knowledge is fantastic and all of the arrangements she has made for us have gone without a single hitch. She is also great at finding a good deal! Katie is my go to person for organising holidays now.
Sent by Tim Pardoe
St. Ives 19/07/2018
Very happy to recommend Katie. She has always gone the extra mile for us. Thankyou
Sent by Maurice Herbert
Maldon, Essex 07/07/2018
We heard about Katie from friends while we were on holiday in Barbados, so we got in touch with her, she is so helpful and knowledgeable. She sorted out a cruise in 2016, and this year we went on a Panama canal cruise, she got us a good price and it was the best cruise we have ever been on. It doesn`t matter what questions you throw at her she always finds the answer. She does all the legwork for you and reminds you of things you need to do before leaving. We would not use anyone else.
Sent by Richard Clement
Sudbury, Suffolk 02/07/2018
There was a popular phrase many years ago describing exemplary service as someone who "goes the extra mile". Katie goes the extra FIVE miles whether the request is for an airport hotel with parking; trans-Europe train tickets; or, sorting out rearrangements required when our planned cruise boat collided with a pier in Norway. Removal of personal stress with holiday bookings is a real bonus. We could not recommend Katie more highly.
Sent by Ben Chalwin
Penzance 24/06/2018
Katie is always brilliantly helpful with any request that we have and possesses a wonderful sense of humour. All queries are dealt with professionally and promptly. Katie ensures that we get the package that is right for us and, for me, really takes the stress out of planning and organising a holiday. Highly recommended.
Sent by Michele Wright
St Ives Cornwall 23/06/2018
Katie you have infinite patience but most important of all you listen to what a person wants from a holiday and come up with the goods.
Sent by Kelly Gilmore-Caze
Blaydon-on-Tyne, Tyne and Wear 21/06/2018
I have and will continue to recommend Katie's service. It's a weight off my mind to know she takes care of all the paperwork and detail for us. We just pay our money and get to enjoy our holiday xxx
Sent by Barbara Cock
Penzance 21/06/2018
We first used Katie's services in 2014 for a trip to Thailand. This was for 8, ages 5 to 68 to attend a cousin's wedding on an island and from 2 parts of the country. It was a complex trip with many transfers using all modes of transport. But all went like clockwork. I wouldn't have known where to begin! Since then she has sent us to Morocco on a resort stay. Again no problem. And this year to Sydney, New Zealand and Dubai. Why bother with the hassle of ploughing through numerous brochures and stressing about transfers and visas? Katie can sort everything with a couple of phone calls. We have no hesitation in recommending Katie to anyone who wants to try new adventures in far flung lands!!
Sent by Catherine Hiley
Elland 19/06/2018
I have been using Katie for years ever since I met her on holiday in Cornwall. Every single holiday she has arranged for me has been first class. Her attention to detail is fantastic and I feel so safe knowing that when she books my holiday I have nothing to worry about and I can just go away and enjoy. I have referred many of my family and friends to Katie and they agree with me. She is not only my travel consultant but my friend aswell. Thankyou Katie your amazing here's to many more holidays to come.
Sent by Julie Rafton
Plymouth 19/06/2018
Katie was extremley helpful and imformative on the occasion we used her for holidays and flights. Would highly recomend
Sent by Liz & Andrew Nicholson
Saltash 19/06/2018
Always a pleasure dealing with Katie, she goes out of her way to be helpful and nothing is too much trouble whatever your need. We would recommend to anyone. She takes all the stress out of arranging a holiday.
Sent by Jo Cooper
St.Ives 19/06/2018
Wonderful service, very personal, friendly, professional service, highly recommend to anyone looking to book an over night stay to a round the world trip. Katie you really do make travelling easy.
Sent by Gary Mitchell
Bishops Stortford 19/06/2018
We came into contact with Katie through our friends when we needed to book shore excursions. Our friends have used Katie to handle their cruise arrangements frequently in the past, so we had no hesitation in using Katie to secure our requirements.
Although Katie has only provided a small service to us, she showed us the same professionalism and friendliness as if we had booked our entire holiday package with her.
With this in mind I will certainly be turning to Katie for our future holiday requirements, for which I’m sure she will be able to fulfill with absolute peace of mind.
Sent by Michael Jose
St Ives 19/06/2018
We find Katie very approachable and her knowledge is very helpful when trying to make a decision.
Sent by Catherine Freeman
London now, St. Ives before. 19/06/2018
Katie has always been unbelievably patient, helpful and efficient. We recommend her services constantly; and use her whenever we want or need to go abroad. She always returns calls and deals with any matter of concern. We cannot recommend her highly enough.
Sent by Alan Mckee
Doncaster 19/06/2018
So professional. Everything organised,taxis booked,visas obtained. It could not be better organised. All the worry removed!
Sent by John Wright
St Ives 19/06/2018
Katie has booked several holidays for us and has been very efficient, helpful and nice. Our holidays have been trouble free with the comforting reassurance that Katie is at the other end of the telephone line if any problems arise. I would not hesitate to recommend her services to anyone.
Sent by John Nicholas
Sennen - Cornwall 19/06/2018
Katie has arranged three fantastic holidays for us, and a separate one for family members. We would not go on holiday again without speaking to Katie first. Everything is so easy, her destination knowledge excellent and most importantly she listens to us and arranges the sort of break we want.
Sent by Kathryn Loveluck
St Ives 19/06/2018
Katie is incredibly helpful, patient and full of great advice. She helped us put together an individual programme for Cuba and for our next trip to India we will be using her again.
Sent by Jill Jeffery
Penzance 19/06/2018
On recommendation from friends we used Katie to help us with our holiday destination, bookings etc. So glad we did. Katie is very friendly and approachable and also very knowledgeable. After conversations with her when we were asked what kind of things we were looking for in a holiday, we agreed on a destination in Croatia. Fabulous. Took all the stress out of making the decisions and the bookings. Everything was organised for us and went without a hitch. Perfect. Next time we go anywhere we shall definitely be contacting Katie.
Sent by Nancie Raby
Huntingdon, Cambridgeshire 14/06/2018
I’ve never had such an easily planed holiday, my other half huffs and puffs and by the time it’s organised I’m fed up. This time round you've taken the worry out of my hands and his, I can’t thank you enough, and I will definitely recommend you to all my friends, thank you so much.
Sent by Roger Tonkinson
Wiltshire 01/06/2018
Consistently first class service whether a major trip or purely organising flight tickets.
Sent by Pat Stevens
St Ives, Cornwall 01/06/2018
Katie is brilliant and goes out of her way to help in any way she can.
Sent by Jill Knights
St Ives, Cornwall 01/06/2018
We love Katie. She is a wonderful agent, and always works hard for us. We are always delighted with the itinerary. Thanks Katie.
Sent by Paul Stayne
St Ives, Cornwall 01/06/2018
Katie fulfilled all our requirements in every detail. Thank you.
Sent by Peter Dundon
Truro, Cornwall 01/06/2018
Excellent, prompt efficient and professional. Highly recommended.
Sent by Lynne Spon Smith
Rye, East Sussex 01/06/2018
Informative, friendly and efficient. Got just what we wanted and more, already passed on Katie' s details to two friends!
Sent by Roger Tonkinson
Wiltshire 01/06/2018
Usual friendly and ultra efficient service, thanks.
Sent by Mollie Chaston
Malton, North Yorkshire 01/06/2018
Katie is the best! So helpful and makes travel so easy as well as giving great advice! Would be lost without her!
Sent by Jet Gutteridge
Cranbrook, Kent 06/04/2018
We have now used Katie Lomas on a number of occasions we find Katie lovely to deal with patient and highly professional. Nothing is ever too much trouble. She's is brilliant!
Sent by Gill Horner
Redhill, Surrey 05/04/2018
As always Katie is very helpful and it is always a pleasure to use her for our travel needs.
Sent by Philippa Roberts
Winchester, Hampshire 05/04/2018
Katie listens to the brief, provides a good range of destinations and gives good advice based on her knowledge and experience. Top class service!
Sent by Emma Sparks
Hayle, Cornwall 05/04/2018
Katie has always provided us with first class treatment! Wouldn’t use anyone else x
Sent by Jill Jeffery
Penzance, Cornwall 05/04/2018
Although we haven’t had our holiday yet I was thrilled with Katie’s attention to detail and her relaxed and friendly approach and her knowledge of the subject. I have already recommended her.
Sent by Trisha Brandon
Brighton 05/04/2018
Totally takes the hassle out of complex travel. Katie, our agent was super friendly, helpful and really listened to and understood our needs.
Sent by Maurice Herbert
Maldon, Essex 05/04/2018
Katie is a very very nice and helpful person have recommended her to all our friends would not go anywhere else.
Sent by Sarah Bassett
St Ives, Cornwall 05/04/2018
Katie is always helpful and very friendly, would always recommend.
Sent by Debbie Jago
St Austell, Cornwall 08/02/2018
Katie always gets it just right, listens to what we need and offers a number of reasonable options. This is the 3rd or 4th time she has sorted out travel arrangements for us. I have recommended her to friends in the past who have also used her and been delighted with her service
Sent by Tiffany Tempest
Carbis Bay, St Ives, Cornwall 08/02/2018
Amazing service as always.
Sent by Doris Lindemann
St Ives, Cornwall 08/02/2018
Absolutely fantastic service as always.
Sent by Tim Pardoe
Carbis Bay, St Ives, Cornwall 08/02/2018
Always helpful. Thank you.
Sent by Deena Robinson
Nottingham 08/02/2018
Katie was fantastic. She was very attentive and thorough to find us the holiday that was right for us. I would definitely recommend her as her service is First Class.
Sent by Phil Treyvaud
Melbourne, Australia 08/02/2018
Katie has been very patient and understanding of our changing travel plans, and very responsive to any requests, I would definitely recommend her.
Sent by Ella Skomra
Birmingham, West Midlands 23/01/2018
Fantastic and quick service. Thank you Katie.
Sent by Maureen Murray
London 15/01/2018
A pleasure dealing with Katie who is always prepared to go the extra mile and does everything with total efficiency and competence but with the added bonus of patience and friendliness. I came to her through personal recommendation and happily recommend her to others.
Sent by Chris Matthews
Ludgvan, Penzance, Cornwall 13/01/2018
Lovely friendly helpful service and honest answers to any questions! Would and have definitely recommended Katie Lomas!
Sent by Pauline Clement
Sudbury, Suffolk 12/01/2018
Katie always goes that extra mile. Very much appreciated.
Sent by Andrew NIcholson
Saltash, Cornwall 09/01/2018
Brilliant service, couldn’t fault it if I tried.
Sent by Rob McIvor
London 04/01/2018
Katie has organised several holidays for my family and has always done a superb job. As well as being delightful to deal with, she he is exceptionally thorough and efficient; nothing ever seems to fall between the cracks. Most importantly, she also offers wise and unbiased advice, coming up with ideas and suggestions that would make the holiday even better or make the difficult much easier. Her commitment doesn't end when the booking is made as she is always available to help iron out any unexpected problems beyond her control that might crop up while her clients are away. I am always happy to recommend Katie to my friends and colleagues.
Sent by John Toms
St Erth, Hayle, Cornwall 02/01/2018
We greatly appreciate the excellent service provided by Katie Lomas, her in depth knowledge of the travel industry gives us confidence and peace of mind when she helps us make our travel arrangements.
Sent by Paula Smith
Malton, North Yorkshire 02/01/2018
Excellent service.
Sent by Amanda Ezra
St Ives, Cornwall 07/11/2017
Excellent service. Every detail taken care of which we left Katie to deal with for us. Thank you so much.
Sent by James Trethewey
Bodmin, Cornwall 07/11/2017
A fantastic service. Katie went above and beyond. If you're going to spec your own holiday, use a professional, as you would for anything else. The time and money saved is great but all the other extras that you wouldn't know about until it was too late are just taken care of. Cannot recommend Katie enough. A true professional and lovely to deal with.
Sent by Roger Tonkinson
Bath 17/10/2017
Usual ultra efficient and friendly service.Totally reliable as always !!
Sent by Deborah Hayward-Smith
St Ives, Cornwall 10/10/2017
Very efficient ... great communication.
Sent by Imelda Wray
Rawtenstall, Lancashire 05/10/2017
I let Katie know what places I wanted to visit and she came up with an excellent itinerary. She also sent me useful links of websites for me to do more research on places to visit etc.
Sent by Wendy Nicholas
Sennen, Penzance, Cornwall 04/10/2017
We would not book any holiday without speaking to Katie first. We have recommended her to all our friends and those that have used her are also really pleased and passing on details. Thank you so much.
Sent by Jacqueline Windsor
London 04/10/2017
Fabulous as always!
Sent by Alan McKee
Doncaster 29/09/2017
Excellent service and advice.
Sent by Paul Carter
Zennor, St Ives, Cornwall 28/09/2017
I'd just like to say Katie was fantastic in sorting our holiday plans and will most definitely be using her in the future.
Sent by Freddie George
Marazion, Cornwall 15/09/2017
Katie's services are outstanding. She works at any day/time of the week sorting my travel requirements and does it at a very fast pace, delivering solutions to suit. It makes me able to go to places at short notice without having delays as I work offshore and telephone/internet is not always 100%. 11 out of 10 for me. Captain Freddie George MWS for Global Maritime
Sent by Russell McDermott
Carbis Bay, St Ives, Cornwall 15/09/2017
Katie is always very friendly, efficient and very helpful! Nothing is too much trouble for her.
Sent by Charlotte Wright
Twickenham, Greater London 15/09/2017
Love dealing with Katie - really quick at getting back - very efficient in taking the brief and getting everything booked.
Sent by Gemma Davis
London 15/09/2017
You always go above and beyond to book us the best holidays!
Sent by Peter Dundon
Truro, Cornwall 15/09/2017
Katie is a genius :)
Sent by Adrienne Dennison-Reed
Camborne, Cornwall 15/09/2017
Katie has been fantastic, we will definitely recommended her to friends and family and use her service again.
Sent by Jimmy Cocking
St Ives, Cornwall 15/09/2017
Very helpful, pleasant, curious, and any other platitude you can think of.
Sent by Ricky Ellerby
Crambe, York 15/09/2017
Katie is just fabulous, not only is she super efficient but gets us great prices that would take us hours to find. She has all the details and options back to you so quickly, it takes all the pain out of organising your trip.
Sent by David James
Marazion, Cornwall 15/09/2017
Katie is the most helpful Travel Advisor/Agent that we have ever used.
Sent by Demelza Elliott
St Ives, Cornwall 15/09/2017
Katie always listens to what we want, shows awareness of our budget and gets us the perfect holiday - she's fab!
Sent by Liz Creaser
St Leven, Penzance, Cornwall 15/09/2017
Prompt responses, friendly, helpful, flexible.
Sent by Charlotte Barden-Lees
Hayle, Cornwall 13/09/2017
Katie was excellent! She listened to exactly what we wanted and within 24 hours had sorted out everything. What a star. x
Sent by Pat Paris
Caythorpe, Nottingham 08/09/2017
Smooth and professional booking through Katie - yet again a first class experience. Many thanks
Sent by John Winn
Camborne, Cornwall 08/09/2017
Always excellent service.
Sent by Mike Treglown
Truro, Cornwall 08/09/2017
As it is the norm with us we are indecisive, we procrastinate and are never really sure what we seek. Katie counters that approach with endless patience, excellent communication skills and continuing contact even after confirmation of the booking. Unfortunately for Katie we keep coming back. Thank you Katie!
Sent by Loraine Brett-Knowles
Illogan, Redruth, Cornwall 08/09/2017
Excellent service as usual
Sent by Nick Everett
Leyland, Lancashire 08/09/2017
Katie, was yet again absolutely awesome. She was there to take the stress out of life. January / February has been the most hectic time of my life ever and Katie's support was invaluable and we have a wonderful holiday to look forward to, which I am extremely grateful for. Thank you Katie.
Sent by Clodagh Phelan
Leicester 08/09/2017
This is the first time I have used Katie's services. She was recommended highly by a friend. She has been wonderful - efficient, knowledgeable andfriendly. Nothing is too much trouble. I will turn to Katie again and have already recommended her to friends.
Sent by Annie Cleland
London 08/09/2017
The best and most friendly and efficient help. Such a pleasure to have Katie's help.
Sent by Christina Gutsell
St Agnes, Cornwall 08/09/2017
Katie is always amazing from start to finish! I'm lucky I found her.
Sent by Mick Brackley
St Ives, Cornwall 08/09/2017
In my view giving a score for Katie's performance is demeaning to her actual status in our holiday plans, preparation and delivery. An "Americanism" might be to award 15 out of 10? As soon as I have an agreed outline of a holiday itinerary it is communicated to Katie; quite literally "over to Katie". She is flexible in her support, whether chatting over the phone to my wife or, because I'm hard of hearing, I have SMS and email. I also suffer with anxiety problems, so I find Katie's personable professionalism very reassuring, at all times.
Sent by Mike Bradbury
Truro, Cornwall 08/09/2017
Great service from Katie as usual!
Sent by Pat Stevens
Carbis Bay, St Ives, Cornwall 08/09/2017
Very very helpful
Sent by Maurice Herbert
Maldon, Essex 08/09/2017
Lovely, friendly and knowledgeable person would recommend to friends will definitely use again
Sent by Jill Knights
Trink, St Ives, Cornwall 08/09/2017
It is always a pleasure to book our holidays with you, Katie. You are very efficient, and it takes all the worry out of booking.
Sent by Stuart Veal
Lelant, St Ives, Cornwall 08/09/2017
Katie has been great with organising our holiday plans. We don't go abroad very often, so when we do it is a big deal, Katie's knowledge and experience is so helpful, she is also patient, polite and friendly.
Sent by Catherine Freeman
London 08/09/2017
We find Katie the most efficient and helpful of any Travel Counsellor or agent we have used. Nothing is too much effort for her. Long may this continue! She provides an excellent service.
Sent by Kathryn Loveluck
Towednack, St Ives, Cornwall 08/09/2017
We always mention Katie to anyone talking about travelling.
Sent by Tony Byrne
Camberley, Surrey 08/09/2017
The fact that we are booking yet another year's holiday with Katie says it all really ... We decided to go on a family holiday with two weeks to go and as usual Katie has come up with the goods again. Thanks Katie!
Sent by Barbara Cock
Penzance, Cornwall 08/09/2017
Katie has been brilliant on all the occasions we have contacted her and we have no hesitation in recommending her to anyone else. No matter how complicated your plans she'll sort it all out and keeps in regular contact. In fact she's a STAR!
Sent by Sibyl Broadway
Lelant, St Ives, Cornwall 08/09/2017
Katie was amazing!
Sent by Rachel Perkin
Carbis Bay, St Ives, Cornwall 08/09/2017
Katie always goes above and beyond to make sure we get the right holiday for us. Would recommend and always are recommending Katie to family and friends.
Sent by Peter Craze
St Ives, Cornwall 08/09/2017
The holiday booking by Katie is first class. I haven't had to ask for information, it's all been sent to me down to the last detail. I have told all my friends. I look forward to booking my next holiday with Katie. Thank you very much for all your hard work Katie.
Sent by Kelly Gilmore-Craze
Blaydon-On-Tyne, Tyne and Wear 08/09/2017
As always Katie met our needs creating a tailor made package. We're all thrilled with our booking.
Sent by Victoria Onoufriou
Southampton, Hampshire 08/09/2017
Katie was extremely helpful and attentive throughout and would not hesitate to recommend her to other friends and family.
Sent by Jason Widgery-Rowe
Truro, Cornwall 08/09/2017
We are a dance school that attends overseas dance workshops bi-annually. Katie has booked our travel arrangements over the last 10 years, Always a perfect and well organisied trip, We would never go anywhere else. I know Katie understands the what we are looking for our budget also where we need to stay. Thank you Katie. JTPA
Sent by Lauren Trudgeon
Penzance, Cornwall 08/09/2017
Katie was so helpful and catered to our every need Thanks :)
Sent by David Mills
Reading 02/02/2012
I found Katie extremly helpful and a pleasure to book my Holiday through. Katie was very helpful and always seemed to go that 'extra mile'.
I suggest if people are looking for excellent customer service, attention to detail and somebody who is extremely professional, book through Katie Lomas.
Sent by JERRY SPARKS
HAYLE , CORNWALL 22/11/2011
Mid June to mid-July 2011 four of us travelled to Australia via Bangkok on the way out, and via Singapore on the way back. Having given Katie a list of things we wanted to do and places to see, Katie came up with all of our holiday of a life time. Despite the fact I suffer with MS, travelling with a wheel chair wasn’t a problem anywhere.
We had 3 days in Bangkok, 6 days in Sydney overlooking the Opera House, then to Ayres Rock for 2 days, Port Douglas for 7 days doing the Great Barrier Reef, Brisbane for 5 days, Singapore for 3 days and then home. The flights, hotels, hire car and most of the trips all done by Katie.
So many thanks to Katie from the four of us for sorting/ booking things, and making this a holiday we will never forget...we shall return to you soon.
Many thanks again Katie.....fantastic!
Sent by Richard McSWEENEY
Hayle 27/07/2011
Katie was recommended to me by a work colleague and so I thought I'd give her a try and I'm so glad I did. Katie worked tirelessly on our travel plans always looking to source the deal that offered the best value for money. Our plans changed a few times and each time Katie researched the best flights, hotels and prices without a fuss and was always happy to help in a cheerful manner. I cannot praise her service enough and will use her time and again to source our future holidays.
Thanks Katie for all your help.
Sent by Mann Lisa
Newquay 26/09/2010
Katie helped us book a family holiday for 8 people. It took 3 months to find what we were looking for and Katie listened to our needs and requests and weekly change of ideas. She was helpful and patient and we got there in the end. I have recommended her to others and would use her expertise to book another holiday. Thanks Katie
Sent by Norman Stoneley
Middlewich 23/09/2010
Katie has dealt with us on several holidays and the assistance she gives is second to none. Keeping in contact to update us on travel arrangements is first class and also the welcome back card when you arrive back home gives a sense of satisfaction.
Sent by Catherine Hiley
Halifax 23/09/2010
Katie is a fantastic Travel Counsellor, every holiday we have booked with her has been fantastic. It is great to know that you can ring her up and tell her where you want to go and the next thing its there in an email, and its not only one choice but loads!!! Nothing is too much trouble and she even tells you to ring her while you are away if we have any problems which we haven't. She's just great.
Sent by Stuart Veal
St. Ives 22/09/2010
This is our first family holiday abroad, so we were a little anxious, but Katie made everything so easy for us.
Katie has catered for our needs making our holiday exactly what WE wanted; not something picked from a brochure because that was the only option.
We will definitely be using Katie's services again. Thanks
Sent by Gary Rich
Penzance 22/09/2010
Katie has done a fantastic job arranging our dream honeymoon split between snow and sun. Nothing has been too much trouble for her. A top class service with friendly, helpful advice and ideas. Every avenue was explored and researched and her knowledge and experience over a wide range of possible destinations was excellent. Highly recommend anyone wanting to book a hassle free holiday to go through Katie.
Sent by Tim Pardoe
St Ives 22/09/2010
I am more than happy to recommend Katie. Forget all the hassle of internet booking & benefit from her experience.
Sent by Shirley Peak
Penzance 22/09/2010
Katie has been a great help, she never minds how many enquiries you make and the end result has always been a lovely holiday. We have already booked next year's Cruise with Katie.Thank you Katie,
Sent by Josephine Young
London 21/09/2010
Katie is fantastic!
She manages to combine a very friendly and caring attitude with extreme professionalism and efficiency. I have been very pleased with the deals she has managed to get for me and her attention to detail...
I just wish I had discovered her many years ago.
She is a fantastic find!
Josephine Young
Sent by Nicola Pollard
Southampton 01/02/2010
I am pleased to be able to recommend Katie at Travel Counsellors. Myself and my fiancé have recently booked our 'dream honeymoon' with Katie and we can honestly say that the whole experience was faultless. Katie's knowledge, enthusiasm and determination mean we have the most wonderful honeymoon to look forward to. We'll always use Katie to book our holidays.
Sent by Tony Taylor
St Ives,Cornwall. 10/03/2009
We are not the best holiday planners, maybe it's because we have our own guesthouse.There are always jobs to be done.
Eventually one of us will say "We must get away. Ring Katie and get her to sort something within the next three weeks". The next thing you know the tickets arrive, car parking is booked, hotel on outbound or inbound journey is organised, taxis to hotel etc etc. It's most painless.
Sent by Bernard Banks
Lelant, St. Ives 05/03/2009
Katie has organised several holidays for us through Travel Counsellors. She is always efficient, quick, reliable and enthusiastic. I would have no hesitation in recommending her to anyone requiring travel arrangements.
Sent by Hannah Clatworthy
Hayle 03/03/2009
Katie has always been friendly and efficient, always delivering a first class service. I have booked three holidays with her now, I have such faith in her that I have booked my brother's honeymoon. She is also excellent in a crisis. I was in Thailand and potentially stuck during the riots; Katie maintained excellent communication with me and had two alternative routes home planned. Thank you.
Sent by Richard Clement
Penzance 03/03/2009
My wife and I have been extremely well looked after each time we have arranged a holiday with Katie. Not only are the usual travel arrangements organised but Katie is more than willing to "go the extra mile" to ensure that all possible wrinkles are ironed out inclusive of such things as long leg room seating, airport lounges and even weather maps.
Overall we rate Katie at 15 out of 10 !!!
Sent by Barbara Ridge
Penzance 28/02/2009
We have used Katie on a number of occasions to organise our holdays, she is very much in tune with our requirements and goes to a great deal of trouble to make sure that they are met.
Sent by David and Ann Middleton
Doncaster 27/02/2009
Katie has helped us have a stress free holiday every time. My husband is paralysed on his right side and is wheelchair bound, so it is very important to have the correct disabled accommodation in the right area to make our life easier. She excels everytime, nothing is left to chance, she checks and double checks - door widths, bathrooms, mobility aids and.taxi transfers. Professional and efficient always!
Sent by Chris Osborne
St Ives Cornwall TR261ER 26/02/2009
We value Katie's experience and advice very much; she always looks into every aspect of the holiday and we travel with every confidence and should anything go wrong we have help at the end of a telephone line.
Sent by Louise Gore
Newquay 26/02/2009
This is the second time Katie has booked a holiday for us and once again we are thrilled with her professionalism, speed of service and honest/open advice. I have recommended Katie to my friends and family. Excellent time saver for anyone with a busy life AND excellent value compared to booking direct!
Sent by Ylenia Haase
St Ives 25/02/2009
I have never had a better service from any travel agent!
She managed to get us on our way to our dream holiday against all odds last year.
The service she offers is friendly, personal, efficient and professional. Nothing is too much trouble - she even writes out our baggage labels!
We will be in touch soon about our next holiday...
Sent by Maggie Wayte
Exeter 25/02/2009
Katie offers an excellent service. This system is very good for me as Katie is avaliable outside normal hours. Great if like me you work long hours....
Thanks for all the bookings
Maggie
Sent by Joan and John Packard
St Ives 25/02/2009
It is with the greatest of confidence that we recommend Katie Lomas to you. She is always bright and effecient, returning calls and answering questions by return whenever possible. She views her clients as individuals with individual needs and preferences. She has tailor made long haul journeys for us together with family and friends and also booked shorter holidays.
Briefly, Katie is excellent.
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I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Tokyo: First Impressions & Zenvibes
We kicked things off in Tokyo’s Asakusa district. Where honestly, I was expecting chaos, but instead I found calm. Peaceful streets, a gentle rhythm… totally unexpected vs. my preconception of what the city would feel like. Enter Carlo, our local Insider guide, who showed us the softer, greener side of Tokyo. Think tranquil gardens, sleepy residential alleys
Despite being the oldest British Overseas Territory, Bermuda is often not a destination requested by many UK holiday-makers. Having been invited to experience what this tiny cluster of islands has to offer by the Bermuda Tourist Board, I was keen to see if there was any reason for it being overlooked? I also wanted to see if the rumours were true that Bermudian men only wear shorts!!?
With a
Holidays to South East Asia are certainly growing in popularity, so I was thrilled to have the opportunity to visit Vietnam and discover a small slice of what this amazing country has to offer.
Our journey began with Emirates Airlines on their A380 from Heathrow, with a welcome upgrade to Business Class on the connection to Ho Chi Minh City (Saigon). It was great to stretch out on flat bed se
Continued from Part one:
Our final day in the Mekong started early - at 6am to be precise! It was time to immerse ourselves in the atmosphere of Can Tho Floating market. Here we witnessed the local community going about their daily business, shopping and haggling for fruit, vegetables and other essential supplies. I am glad we set off so early actually as there were lots more tourist boats arou
This year we opted to spend our two weeks in the sunshine at Dreams Riviera Cancun Resort near Puerto Morelos. It proved to be a great choice for all inclusive family fun.
We flew with British Airways non-stop from London Gatwick and as Jon had celebrated a special birthday earlier this year we treated ourselves to seats in Premium Economy Class. It’s definitely a more comfortable option and w
I have travelled extensively throughout the Caribbean within the past seven years both for work and pleasure, but The Cayman Islands was a first and it exceeded my expectations as a fabulous alternative to the more well-known islands.
Lying just south of Cuba, the islands of Grand Cayman, Little Cayman and Cayman Brac benefit from tropical weather, accommodation suiting all budgets, plus a wide
My husband Jon has had a long standing desire to try and see the Northern Lights. In early December of 2011 that wish finally came true!
We flew to Reykjavik for a three night break in the cold and snow (at this time of year dawn breaks at 10.30am and the sun sets at 4pm) so it was a little like being in the twilight zone! We stayed at the Reykjavik Centrum hotel, right in the heart of the down
As the weather in the UK changed from autumn to winter it was high time for a family holiday in the sunshine! We have become real Caribbean Junkies over recent years – the warm weather, relaxed atmosphere and of course, the rum punch, are all big selling points! This year we opted to stay at Buccament Bay Resort on the island of St Vincent.
The resort opened during summer 2010 and is now fully
I am finding myself being asked regularly these days to recommend slightly more unusual city break destinations. Many people have already visited European cities located closer to home, and are looking for something new and more exotic. So when I was given the chance to experience Marrakech for myself I was keen to find out what this Moroccan city had to offer.
We stayed at Club Med La Palmerai
My journey started with a non-stop flight from Gatwick to Antigua, then an internal flight with LIAT (nicknamed “Leave Island Any Time”) which made a couple of stops en-route to Tortola. Finally, a 40 minute ferry transfer to the island of Virgin Gorda. Make no mistake - these islands are not easy to reach. But although the journey was long, it added to the anticipation that I was going somewhe
St Lucia was a great choice of destination for my family, as the island had something to offer for all of us. I love going somewhere hot in the winter, my husband Jon likes to get out and about and explore, and our daughter Kira is a bit of a waterbabe, so a decent swimming pool is all she asks for! St Lucia delivered all of our wishes and more besides; we had a wonderful holiday here and found
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
