I’m Katie, based in St Ives, Cornwall, where I live with my husband & daughter. I joined Travel Counsellors in 2006, and have worked in the travel industry for nearly 20 years. During this time I have indulged my own passion for travel by visiting many popular holiday destinations including Dubai, Mauritius, the Caribbean (Antigua, Barbados, St Vincent, Grenada, British Virgin Islands, Cuba, Dominican Republic) Malaysia, Mexico, Morocco, Las Vegas, Abu Dhabi, The Gambia, Southern Ireland plus all the hotspots in the Mediterranean & Canary Islands.
Customer service is at the heart of what I do … your holiday is as important to me as it is to you. I promise you will receive the highest level of personal service & 100% honest/impartial advice when you enquire & book with me. I will always take the time to listen to your personal needs and use this information to help you choose your perfect holiday! I am completely independent, and under no pressure to book holidays with specific tour operators, as is the case with many high street agents.
I have access to cutting-edge technology which along with my own personal expertise helps me to search through hundreds of different flight, accommodation and transfer alternatives on your behalf. I can offer a bespoke holiday at a competitive price, exactly tailored to your needs.
I realise that not everyone is free to discuss travel arrangements during the normal working week so I work flexible hours (this also helps me to fit in with offering a taxi service for my teenage daughter!) I am more than happy to be available at a time that suits you, including evenings & weekends.
You can book a full range of travel products with me, including: package holidays, flight only, tailor-made itineraries, tours, cruises, hotels, car hire, UK Short Breaks … so whether you are looking for a once in a lifetime trip or a luxury holiday, if it involves travel - I can help!
I am also pleased to offer advice on complex multi-centre itineraries. Perhaps you have always dreamt of visiting Canada, Australia, New Zealand or the Far East but don’t know where to start? Plus, I can organise all those extras which make your holiday complete, such as overnight airport hotels, holiday car parking and travel insurance.
I would be delighted to assist you with your holiday plans, so give me a call today and let’s see where in the world it takes us!
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by Kelly Gilmore-Caze
Blaydon-on-Tyne, Tyne and Wear, 16 September 2019
We always feel that we're in safe hands with our travel counsellor (Katie Lomas), the service, personal touch, and tailored experience is second to none!
Sent in by Andy Laslett
Southampton, Hampshire, 16 September 2019
Katie is very friendly and knowledgeable and has been fantastic in recommending and organising our trip to the USA next year! I will be and have already mentioned her to friends.
Sent in by Danette Craig
Praze, Cornwall, 02 September 2019
Katie had been recommended to me on more than one occasion. We were extremely happy with the service we received. Katie listened to our requirements and came up with some wonderful choices. From someone who really does not enjoy trawling the internet for holidays, she took the strain and frustration out of it completely and made the whole process easy and enjoyable. We will definitely be using Katie's services from now on and would like to visit some of the other suggestions she made. Thank you Katie for everything...x
Sent in by Ben Chalwin
St Just, Cornwall, 02 September 2019
Fantastic as always - thank you.
Sent in by Marilyn Weston
St Ives, Cornwall, 02 September 2019
Katie is enormously patient with me, now in my eighties and not as confident as I was. I would (and do) recommend her to my friends and family.
Sent in by Ken Wilson
St Ives, Cornwall, 02 September 2019
We have recommended Katie to many friends/acquaintances. She is brilliant not only from making arrangements but for being available when things go wrong during the holiday. She is a very caring person.
Sent in by Nevil Friggens
Reduth, Cornwall, 02 September 2019
Katie is very helpful and always a pleasure to deal with.
Sent in by Sarah Stanton-Nadin
Sennen, Cornwall, 02 September 2019
So helpful, a fantastic service! Thank You.
Sent in by Jimmy Cocking
St Ives, Cornwall, 02 September 2019
Just like to thank you very much, as always most helpful and obliging.
Sent in by Steve Grose
Saltash, Cornwall, 02 September 2019
A very friendly and helpful person.
Sent in by Anne Spiers
Pontnewydd, Cwmbran, 02 September 2019
I don't know how she does it, but she always manages to find exactly what we want. The world of travel booking is a real mine field. We could be looking for ever and not know what we're doing - but give Katie a couple of days and it's sorted. Full marks !!
Sent in by Mick Brackley
St Ives, Cornwall, 02 September 2019
I never use 10 as it can be confused with zero. Katie is consistently exceptional. Katie is not only excellent in her inter-personal skills but also exceptional in her customer service and her attention to detail quite exquisite.
Sent in by Susannah Lee
Winchester, Hampshire, 02 September 2019
Katie is a delight to deal with, professional, knowledgeable, quick to respond and always has a useful insight or tip to pass on. She has a real passion for what she does and thus shows through in her interaction with me.
Sent in by Pat Tatspaugh
London, 02 September 2019
Katie has helped my friends and me to plan trips to Morocco, Faro, Lisbon, and various cities in the Netherlands and Belgium. She's super -- list the words that make one a professional and you've got Katie.
Sent in by Paula Tippett
Camborne Science Academy, 24 June 2019
So flexible, patient and knowledgeable. Efficient, thorough and totally reliable.
Sent in by Imelda Wray
Rawtenstall, Lancashire, 21 June 2019
Katie has been helping me with planning my holidays for more than 10 years. I have always been happy with the hotels she has suggested and booked for me. She is very knowledgeable and informative and I value her suggestions.
Sent in by Lynne Brereton
Lelant, St Ives, Cornwall, 21 June 2019
Excellent service from Katie. A delight to speak to & couldn't be more helpful.
Sent in by Rachel Perkin
Carbis Bay, St Ives, Cornwall, 19 June 2019
Katie is amazing, we have a stress free holiday because Katie takes care of every detail. Any problems Katie looks into it fairly and sorts it.
Sent in by Gill Horner
Redhill, Surrey, 19 June 2019
Very helpful and always seamless service.
Sent in by Raj Patel
New Malden, Surrey, 12 June 2019
Everything is done with utmost professionalism and all questions answered efficiently. Highly recommended
Sent in by Sam Ferrant
London, 12 June 2019
Thought Katie was fab and took time and effort to understand all our families requirements!
Sent in by Peter Dundon
Truro, Cornwall, 12 June 2019
Katie is excellent. I would thoroughly recommend her to others.
Sent in by Ella Skomra
Birmingham, 12 June 2019
Excellent advice, service & support! Thank you Katie x
Sent in by Ken Tuck
St Ives, Cornwall, 12 June 2019
My first time using Travel Counsellors, but certainly not the last, after trawling the internet unsuccessfully trying to confirm multiple flight connections, I contacted Katie, who in no time at all confirmed flights by phone and email, plus documents and boarding passes were received by post within a few days, Thanks Katie.
Sent in by Neil Harrison
Doncaster, South Yorkshire, 12 June 2019
Excellent help on the holiday wanted.
Sent in by Emma Cawley
Carbis Bay, St Ives, Cornwall, 12 June 2019
Katie Lomas has been simply amazing again! In March she organized our trip to the USA which was incredible. We have just booked Thailand & she has catered for our every need. We are so looking forward to our 2020 holiday. Thank you Katie & thank you Travel Counsellors.
Sent in by Malcolm Pollard
Southampton, Hampshire, 12 June 2019
The normal excellent service we have always experienced.
Sent in by Nicky Harris
Winchester, Hampshire, 12 June 2019
Professional, helpful, honest and friendly service. We always recommend Katie to friends and family!
Sent in by Pat Stevens
Carbis Bay, St Ives, Cornwall, 05 June 2019
Always fantastic support and nothing too much trouble.
Sent in by Jill Knights
St Ives, Cornwall, 05 June 2019
Katie is a fantastic lady, and always comes up with what we require. Thanks, Katie.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01736 798786
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
16 September 2015
Despite being the oldest British Overseas Territory, Bermuda is often not a destination requested by many UK holiday-makers. Having been invited to experience what this tiny cluster of islands has to offer by the Bermuda Tourist Board, I was keen to see if there was any reason for it being overlooked? I also wanted to see if the rumours were true that Bermudian men only wear shorts!!? With a flight time of just under 7 hours from the UK, Bermuda lies in the North Atlantic Ocean. It’s just a short hop from New York and the East Coast...
09 March 2014
Continued from Part one: Our final day in the Mekong started early - at 6am to be precise! It was time to immerse ourselves in the atmosphere of Can Tho Floating market. Here we witnessed the local community going about their daily business, shopping and haggling for fruit, vegetables and other essential supplies. I am glad we set off so early actually as there were lots more tourist boats around as we headed back into dock. It was a special glimpse into the lives of the residents of the Mekong Delta. After lunch and visiting a boutique hotel in this...
09 March 2014
Holidays to South East Asia are certainly growing in popularity, so I was thrilled to have the opportunity to visit Vietnam and discover a small slice of what this amazing country has to offer. Our journey began with Emirates Airlines on their A380 from Heathrow, with a welcome upgrade to Business Class on the connection to Ho Chi Minh City (Saigon). It was great to stretch out on flat bed seats and enjoy fabulous food and service on board. We spent two nights in Saigon staying at The Grand and The Majestic hotels - both of a high standard and...
26 October 2013
This year we opted to spend our two weeks in the sunshine at Dreams Riviera Cancun Resort near Puerto Morelos. It proved to be a great choice for all inclusive family fun. We flew with British Airways non-stop from London Gatwick and as Jon had celebrated a special birthday earlier this year we treated ourselves to seats in Premium Economy Class. It’s definitely a more comfortable option and well worth the extra cost to stretch out a little more than usual in-flight. On arrival, the transfer was fairly short (always a bonus after a long journey!) and we were soon checked...
07 June 2013
I have travelled extensively throughout the Caribbean within the past seven years both for work and pleasure, but The Cayman Islands was a first and it exceeded my expectations as a fabulous alternative to the more well-known islands. Lying just south of Cuba, the islands of Grand Cayman, Little Cayman and Cayman Brac benefit from tropical weather, accommodation suiting all budgets, plus a wide choice of excellent restaurants. Add to this some interesting local attractions and excursions plus some of the most outstanding snorkelling and diving in the world and you have all the makings of a paradise holiday destination! We...
01 December 2011
My husband Jon has had a long standing desire to try and see the Northern Lights. In early December of 2011 that wish finally came true! We flew to Reykjavik for a three night break in the cold and snow (at this time of year dawn breaks at 10.30am and the sun sets at 4pm) so it was a little like being in the twilight zone! We stayed at the Reykjavik Centrum hotel, right in the heart of the downtown area. It was a comfortable base in an excellent location with a selection of bars, restaurants and shops right on the...
28 October 2011
As the weather in the UK changed from autumn to winter it was high time for a family holiday in the sunshine! We have become real Caribbean Junkies over recent years – the warm weather, relaxed atmosphere and of course, the rum punch, are all big selling points! This year we opted to stay at Buccament Bay Resort on the island of St Vincent. The resort opened during summer 2010 and is now fully operational, but with more facilities due to be added over the coming months. It is located in a beautiful valley, flanked by high cliffs and...
25 June 2011
I am finding myself being asked regularly these days to recommend slightly more unusual city break destinations. Many people have already visited European cities located closer to home, and are looking for something new and more exotic. So when I was given the chance to experience Marrakech for myself I was keen to find out what this Moroccan city had to offer. We stayed at Club Med La Palmeraie, located twenty minutes from the airport, just outside the city centre. La Palmeraie is a four star all inclusive property; low rise and traditional in style, with extensive well-kept gardens and comfortable...
01 June 2009
My journey started with a non-stop flight from Gatwick to Antigua, then an internal flight with LIAT (nicknamed “Leave Island Any Time”) which made a couple of stops en-route to Tortola. Finally, a 40 minute ferry transfer to the island of Virgin Gorda. Make no mistake - these islands are not easy to reach. But although the journey was long, it added to the anticipation that I was going somewhere special and on arrival I was not disappointed. My first stop was Bitter End Yacht Club where accommodation is rustic in style and the setting is...
05 November 2007
St Lucia was a great choice of destination for my family, as the island had something to offer for all of us. I love going somewhere hot in the winter, my husband Jon likes to get out and about and explore, and our daughter Kira is a bit of a waterbabe, so a decent swimming pool is all she asks for! St Lucia delivered all of our wishes and more besides; we had a wonderful holiday here and found it very easy to slip into the laid-back Caribbean pace of life. We stayed on an All Inclusive...