Hi, I’m Kelly, your personal Travel Counsellor.
I live in Nazeing, Essex, with my husband and three children.
I’ve always been extremely passionate about travel and have been fortunate enough to have visited some amazing places around the world, including New York, Florida, Los Angeles, Miami, Florida Keys, Bahamas, Hawaii, Dubai, Cyprus, Canary Islands, Lapland, as well as many European destinations.
A personal favourite being Florida, purely because there is so much more to this destination than just theme parks and fast food. I have continued to travel with my family across the country covering Miami, LA, Florida Keys, Tampa and New York.
Working for a tour operator for many years, I have extensive experience in arranging package holidays, city breaks such as Paris, Disneyland, Belgium, Amsterdam, New York, London and many more. As a Travel Counsellor I can assure you of a wider choice of holidays. Using Travel Counsellors' award winning technology I am able to source the best options at the best prices. Making your booking easy and an enjoyable experience with exceptional aftercare.
I can book any aspects of your trip from flights, accommodation, train tickets, cruise, ski, transfers, vehicle hire and attraction tickets. I can tailor make exactly the right trip for you, whether it’s a dream wedding, all-inclusive, flight only, group booking or multiple destination trips. You have reassurance that everything you book through me is 100% financially protected by both ATOL and our unique financial Trust.
I have many destinations on my bucket list, which I can’t wait to explore such as an African safari, Maldives, Seychelles, Bali, New Zealand and to take a road trip in a Winnebago along root 66.
For a fast, friendly, efficient stress free way to book your next holiday or business trip, give me a call or send me an email. I will dedicate my time, knowledge and passion to turn your holiday dreams into a reality.
Travel while you’re able. Don’t worry about money, just make it work. Experience and memories are far more valuable than money will ever be.
I look forward to hearing from you soon.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
02 August 2019
The Wizarding World of Harry Potter is situated in Universal's Islands of Adventure, Orlando Or Universal Studios Hollywood. Make sure you plan your day around The Wizarding World Of Harry Potter, because you'll never want to leave. With a park-to-park access ticket you'll be able to ride the Hogwarts Express between Hogsmeade Station in UniversaI's lslands of Adventure and King's Cross Station in Universal Studios Florida. Or you can ride the other way around for a different experience. Onboard, you'll see characters and creatures featured in the films. From the thrill of walking through Platform 9¾™ to watching the British countryside...
30 July 2019
New York is a thrilling city, that really doesn’t sleep! There is always something to do! From Midtown and Greenwich, to Ellis Island and Battery Park, Manhattan itself has an array of activities for all types of visitors, from families to couples and solo travellers. I have personally been lucky enough to visit this wonderful city a few times and each time have done something a little different. To help you with planning, you can find my top ten things to do in New York with a few tips to help! One World Trade Centre (Freedom Tower) - My Favourite Your adventure...
30 July 2019
Gallagher’s Steakhouse New York, famously known as a celebrity hide out. Located W52nd St of 8th Avenue, just steps away from Broadway, making this a perfect location for dinner before or after a theatre show. On first glimpse of the entrance to the restaurant you will find the glass-encased meat locker, where the world’s finest USDA prime steaks are aged to tender perfection for 21+ days. This was our first visit and we decided to celebrate a special birthday here. All the party were very impressed, we were speechless when our meals were distributed around. Gallagher’s is also known as the...
29 July 2019
I was delighted to be offered a place on the Jamaican Tourist board familiarisation trip in May 2019. I jumped at the chance to visit Jamaica, as I have never been before and I sell so much of the country to my luxury honeymoon couples. Couples San Souci for over 18’s is known as the "Jewel of Jamaica". It blends old world glamour with modern style. Hidden amongst the mountains and the sea, it really is a hidden gem. This all-inclusive couples retreat offers gourmet dining in 5 restaurants, complimentary green fees at the Upton Hills golf course, tennis with lesson....
27 July 2019
Journey to Jamaica Fam Trip The Stunning 5 Star Sandals - Montego Bay - Jamaica Everyone loves a true original, so it’s only fitting that the very first Sandals is a masterpiece of design—one that’s been redesigned to be the most modern, open-concept, 5-Star Luxury Included® resort in Jamaica. Nestled along the largest and best private beach in Jamaica, Sandals Montego Bay has been re-created with a carefree spirit of romance and luxury. Discover a chic and intimate oasis at the water’s edge with our new Main Bar, and a spectacular open-air lobby with its magnificent views of the sea. Satisfy...
27 July 2019
Journey to Jamaica Fam Trip Zoetry Wellness & Spa Resort, Montego Bay This resort was by far one of my favourites. The boutique all suite style resort was really light and airy. Facing a private white sand beach, this all-inclusive award-winning boutique hotel is great for water sport enthusiasts, luxury seekers, golfers and couples. Relaxation is key at this resort with its own secluded wellness house, with gardens. Here you can take advantage of their beauty treatments, outdoor massage cabins, Jacuzzi and cold-water pool. All rooms are Junior Suites with the option of tropical view, ocean view and swim out ocean...
27 July 2019
Beaches Ocho Rios, Jamaica A beachfront getaway for the entire family. A luxury included resort. Adults can share time alone while the kids are pampered by certified nannies in the kid’s camp. Families can go head to head in the Xbox lounge. Teens can relax and dance away at the Liquid nightclub. Pirate Island Waterpark is one of the biggest waterpark's in the Caribbean, offering huge water slides, Lazy river, whirlpool, plunge pool and a swim-up bar. Kids of all ages can enjoy fun and games with Elmo and friends in the Sesame Street Caribbean Adventure. Sandals Golf is available locally with a challenging...
27 July 2019
Scotchies, Montego Bay. Famous for their homemade Jerk Chicken sauce and undoubtedly the best Jerk chicken you will ever taste, Scotchies Jamaica is the best place to go to if you are looking for authentic Jerk cuisine. Jerk is a method of cooking meat, usually chicken or pork; however, you can also jerk goat, fish, and other meats. These were also on the menu to sample. The meat is then slowly cooked over pimento wood to give it a smoky flavour. No reservation required, as its casual dining. You won't miss out as there are three Scotchies restaurants in Jamaica. Ocho Rios, Montego Bay...
27 July 2019
The Sensational Jamaica Inn, Ocho Rios. Escape to the Caribbean and unwind in timeless style at the Jamaica Inn Hotel and Spa Resort. The moment you arrive at this luxury resort you can expect a warm welcome and outstanding quality service. Stroll through the beautifully manicured gardens, relax in your antique appointed bedroom or gaze out from your private veranda and soak up the Caribbean vibe. Located in Ocho Rios, Jamaica Inn resort is ranked among the top luxury hotels in Jamaica. This peaceful Jamaican resort offers a real slice of paradise with lush tropical gardens and champagne coloured sand. Accommodation at Jamaica...
27 July 2019
Introducing the latest addition to the Sesame Street family, Julia! At Beaches, they give kids extra attention with tailor-made fun just for them, offering age-appropriate activities for kids of all ages. In 2017 they become the first resort company in the world to become Autism certified centres. As an addition they have introduced a new Sesame Street Character called Julia, she is a sweet and curious 4-year-old girl with autism. I had the pleasure of meeting Julia in May on my recent trip to Jamaica, and what a lovely experience, she was very shy but agreed to having her picture taken. You...
26 July 2019
The Levey Family are enjoying their final evening at Disneyland Paris. I have really enjoyed receiving pictures and videos of their adventure. The Disneyland Hotel takes a prime location at the entrance to Disneyland park. The beautiful Victorian style hotel offers the ultimate, fairy-tale experience. Daniel’s dream was to stay at the Disneyland Hotel in a Castle Club room. He often watched many videos on YouTube and never thought that one day, it would be his turn. Sue and Mark have worked so hard to create this dream for Daniel, a young man who just appreciates everything. The Ultimate Castle Club experience: Benefits: Extra...
20 July 2019
When visiting Jamaica here are some top attractions to add to your list. Venture out of your hotel and see the true beauty of Jamaica. Dunn’s River Falls, Jamaica's most magnificent natural treasures. This really was an incredible experience. Join hands and be part of a human chain ascending the slopes of the 600ft waterfall, one of the few in the world that empties directly into the sea. The waterfalls are located near to the town of Ocho Rios and many hotels are happy to provide transfers. Mystic Mountain This exhilarating bobsled ride is one of my favourite things to do in Mystic...
15 July 2019
YOUR OWN PERSONAL TRAVEL GURU Remember how easy it used to be to book a holiday? When someone else took care of everything? When they knew you well enough to get it just right? I believe travel should be personal. That's why you deserve your own travel expert, who will build something that fits you perfectly. TRULY INDEPENDENT Our independence makes us unique. It means that I'm able to book with a huge range of travel providers. That way you can be confident you're getting a holiday which suites your needs and your budget. YOUR MONEY'S COMPLETELY SAFE Nobody does financial protection like we...
12 July 2019
I was delighted to be offered a place on the Jamaican Tourist board familiarisation trip in May 2019. I jumped at the chance to visit Jamaica, as I have never been before and I sell so much of the country to my luxury honeymoon couples. Our host for the first 2 nights was the stunning Couples - Tower Isle in Ocho Rios, for over 18’s only. Located 5 miles from Ocho Rios and 65 miles from Montego Bay airport, this resort really is a Jamaican paradise. It combines a stunning location with its own private Au Naturel Island and 8 different...
27 March 2019
My 2-year anniversary! Wow, where did that time go? Today is exactly 2 years since I took the big leap into setting up my own business with Travel Counsellors. I have had the most amazing 2 years; I've made amazing new friends and my customers have now become my friends too. I never thought I would be celebrating in New York! I've enjoyed every minute of it and it's all thanks to my Travel Counsellors family for giving me this opportunity. Not only have you made my dreams come true, you have given me the ability to make...
04 February 2019
Hyatt Regency Orange County Located in Garden Grove Anaheim, just 1.4 miles from Disneyland, this hotel is in the perfect location to explore the parks, local beaches and shopping outlets. The first impression of the hotel was how stunning the building is. The hotel's approach boasts the beauty of the grand entrance with tall lit up palm trees and water fountains. The unique atrium lobby provides a breath-taking entrance upon arrival. There are two sides to the hotel. North Tower is where all the suites are located, heated pool and jacuzzi area. South Tower is where all standard rooms are located and...
13 January 2019
Los Angeles is such a diverse city, you have access to some amazing places like Santa Monica, Santa Barbara and San Diego. It's all about how you make LA your experience. From exploring the coastal roads, it's amazing beaches to Beverly Hills or the iconic Hollywood sign. LA was very accommodating with its beach city life, day trip attractions like Disneyland, Universal Studios and Knotts Berry Farm. Huntington Beach is the closest beach to the Anaheim area, with lots of places to park along the seafront or a short Uber/taxi ride. It’s very popular with surfers which is why it’s nicknamed...
17 August 2018
Annette's Diner is located at the entrance to Disney Village next to the Eurostar station. It's an all-American 50/60’s-style diner. Sit yourself down, relax and enjoy the 1950s “Happy Days” atmosphere, featuring giant hamburgers, hot dogs, milkshakes, and real American breakfasts served by waiting staff on roller skates! You start to feel you're taken back to the time of bebop, rock & roll, the twist, bobby socks and two-tone shoes. A good tip is to arrive early! There tends to be no queues around 5pm and the restaurant doesn't accept reservations. In peak hours the queue can be huge. Once you...
23 June 2018
We booked this trip to celebrate our 40th wedding anniversary and upgraded to a Butler Crystal Lagoon swim up suite. I was blown away with the presentation of the resort. The hotel was fairly new and there was nothing the staff wouldn't do. Our butler was on hand all the time and the staff were very friendly. The restaurants were amazing and there was too much food to choose from! We were never hungry. There were 17 restaurants to choose from, six in the resort and 11 in Sandals Barbados (which you can use too). Our favourite was the Bombay...
15 June 2018
Customer Reivew would definitely recommend the Davy Crockett Centre as it was self-catering so had great cooking facilities, a lovely dining/sitting area and the rooms were lovely. The beds were large and comfy and had storage for your clothes too. The room had its own car parking space as well which was great to have. We had 2 bathrooms in our room which was great for us as we were two couples so had one each. The shower was powerful and the water was hot.
13 June 2018
Whether you and your partner have decided to elope, or you want to celebrate with your nearest and dearest somewhere a little different, a destination wedding can open you up to an endless list of incredible locations to host your big day. Cyprus Cyprus has a variety of hotels and venues on offer to suit all types of budgets. There are a lot of all-inclusive hotels available which are popular for couples and guests alike. There is accommodation to suit all budgets, ages and tastes so can cater for all guests’ budgets. Nice and easy legalities here! Italy Italy has some of the most...
13 June 2018
Getting married? Our exclusive Weddings and Honeymoon Gift Registry service might be just for you. An easy, stress-free way to manage your dream wedding and honeymoon online - courtesy of your personal Travel Counsellor. Our Honeymoon Gift Registry service allows your guests to give you the most memorable gift of all – your dream honeymoon tailor-made down to the finest detail. You may already have all the bed linen and towels you need, or you may have a perfect honeymoon in mind, but need a helping hand making your dream trip a reality. Whether it’s the ultimate adventure trip, a romantic city...
13 June 2018
If you’re off on holiday to the continent this summer, then you’ll more than likely have to drive through France to reach your destination. But with differing traffic laws across the Channel, it's important to know the regulations and what you need to legally carry for a jaunt to France. Here are my top tips for driving in France: Take the following in the car with you. •Passports/Driving Licence •car insurance certificate •certificate to take a motability car out of the country •AA European kit which contains: hazard warning triangle, GB sticker, universal bulb kit, reflective emergency jacket, first aid kit, headlamp beam converters, AA European...
17 February 2018
This 30-minute Serengeti Safari Tour magically transports you to the wild and wonderful world of the Serengeti Plain as your tour guide relates secrets and stories of this amazing habitat. The safari was superb mainly thanks to the excellent guide and driver who were both really funny and passionate about the animals. While enjoying your safari you'll get the chance to get up close and hand-feed the giraffes. You're each given a large lettuce which the giraffes spot from far away. You also get to see other familiar favourites like rhinos, ostriches and zebras, while learning about other exotic species....
16 February 2018
Fridays in Dubai are famous for their brunches, as this is the start to their weekend. Spread across three restaurants, Mina A’Salam Friday Brunch boasts a varied culinary line-up. All three restaurants are linked by an outdoor street food section with stalls, live cooking stations and paired drinks and special mixed beverages. The atmosphere is great with live reggae music playing in the back ground. Tortuga offers traditional Mexican fare such as tostadas, guacamole, tacos, ceviche, fajitas, enchiladas and nachos. From Zheng He’s, enjoy dim sum, mango salsa wasabi prawns, roasted duck and other Cantonese favourites. At Al Muna, feast on a...
30 January 2018
Are you getting what you deserve out of your travel agent? Here are a few things you should be asking: 1. Is the agent you have chosen experienced to guide you on where to stay and what to do that suits the destination/s you are interested in visiting? 2. Are they offering the airline(s) that best suit your requirements? Your requirements might be can I upgrade on this airfare, what are the costs to make changes prior to travel beginning and whilst you are away. 3. Who do you call and what's the phone number? Whilst you are overseas generally the agent will...
09 January 2018
We really had arrived in a magical wonderland, simply breath-taking. It was snowing and -19! Let the fun begin! Off horse riding into the wilderness this afternoon. Firstly, to collect our thermal suit, we certainly needed them. Day 1 The girls headed off horse riding, deep into the wilderness. I was hoping and praying I didn’t fall off as the snow was around 4ft deep! My pony being a sensitive one, I named him BOLT! Trust me to get a naughty one. A one-hour excursion I would highly recommend but it's not for the faint-hearted if you're scared of bears! Day 2...
17 December 2017
Thank you for the kids pressies, you really didn't have to. All I can say is wow! It is picture postcard beautiful. We have had an amazing first day. Christmas songs on the plane, special elf meet and greet. The accommodation is perfect, very spacious. We have a sauna, a log burner and a drying cupboard to dry all of our clothes in too. The welcome pack is enough to last for a week and very yummy. There are sledges everywhere you can just borrow and play on which the kids are loving. I can’t begin to tell you because if...
22 March 2017
The world's going crazy for the new film but I have my very own Princess Belle... My daughter had the best experience when she became a princess for the day in Magic Kingdom. She was very overwhelmed by the whole experience, she hardly spoke all day (very unlike her) - it was like she wanted to take the whole day in. The Bibbidi Bobbidi Boutique offers magical makeovers for young princesses and knights. Girls can choose a hairstyle then add make-up, nail colour and even get to choose a Disney princess costume. Costume choices include Anna, Elsa, Ariel, Snow White, Aurora, Belle,...
06 October 2016
The memorial is located on the grounds of the World Trade Centre and honours the 2,983 people that were killed in the attacks. The memorial consists of two reflecting pools set in the footprint of the twin towers. The first glimpse is just breath taking. The water in the pools is for the symbol of life and it runs continually and you can't see where the water falls to which represents infinity of life continuing. The names of every victim are cut out of the surround walls. The guided tours are the best way to get around as you get to...
Sent in by Anna Watson
Great Yarmouth, Norfolk, 12 February 2020
Kelly was most helpful finding us a holiday to celebrate 2 very special events, she went through several options, with great patience to find us the right trip. All of her correspondence was clear, even when my technical skills caused problems. We are looking forward to our holiday feeling confident it will be exactly what we wanted.
Sent in by Lena Brooks
Waltham Abbey, Essex, 29 September 2019
Absolutely fab lady. Have booked loads of trips with Kelly, she is amazing. Attention to detail and always looking for a deal. Listens to what you want and is genuinely interested in getting you what you have asked for. Would not book anywhere else.
Sent in by Susan Coupland
Nazeing, Essex, 29 September 2019
Kelly worked so hard in getting our holiday and ensuring we had the best price available ! Would highly recommend Kelly for all of your holiday needs.
Sent in by Karen Thorpe
Nazeing, Essex, 21 September 2019
MY Travel Counsellor Kelly Smith was a absolute diamond, she was so helpful, kind, great personality, understood all our needs. everything was printed out by her and posted out before our holiday, i.e (boarding cards transfers ect, ect ) I could not recommend her highly enough, THANK YOU SO MUCH KELLY.
Sent in by Nicola Bradley
Cheshunt, Herts, 16 September 2019
Kelly is always happy to help, and i personally like the fact that you are being looked after by someone who knows their stuff and helps you personalise your trips.
Sent in by Susan Levey
Cheshunt, Herts, 02 September 2019
Kelly always goes that extra mile. Above & Beyond the Call of Duty - True ABCD! That means the world to us considering our complex needs, fussy requests, awkward questions & wanting the best value for money. Nothing is ever too much trouble for Kelly. Her knowledge is second to none & her ability to reassure & be extremely patient is priceless. With love to our very own Disney Lady Kelly From the Leveys xx
Sent in by Lee Hadjioannou
Cheshunt, Hertfordshire, 15 August 2019
Kelly was a great help and explained everything in full! Would definitely use Kelly again and definitely recommend her.
Sent in by Sara Harrison
Little Canfield, Dunmow, 02 August 2019
Kelly was very helpful, especially when I asked silly questions.
Sent in by Amy Ayres
Wormley, Hertfordshire, 26 July 2019
Absolutely brilliant, flawless service!!!
Sent in by Kelly Hooker
Nazeing, 30 June 2019
Kelly arranged the best family holiday for us that we’ve ever had. I have already recommended her services and have booked another trip with her. Will definitely be using her again.
Sent in by Nikki Gowlett
Enfield, 21 June 2019
Kelly has been brilliant at helping me plan the trip of a lifetime for my Dad who turns 70 later this year. There were a lot of elements involved and some challenges along the way (with hotels we originally wanted being fully booked etc) but Kelly went above and beyond to get it all sorted as quickly as possible - can’t recommend her enough!
Sent in by Lindsay Bowler
Enfield, Middlesex, 14 June 2019
Think Kelly is fab, she responds quickly and gives great tips and advice. Have recommended her already to several people and will continue to do so.
Sent in by Sue Levey
Cheshunt, Hertfordshire, 06 June 2019
As we enter into the final countdown, the excitement is beginning to build! Having built the most magical perfect package with the help of a very special lady, our trip of a lifetime is within touching distance. What our very own Disney Lady Kelly Smith - Travel Counsellors knows and able to achieve is amazing. We booked around 390 days ago, we only have 30 to go! Kellys attention to detail is outstanding and nothing is too much trouble. We can’t wait for u to come & reveal the true extent of our trip to a very special young man who has overcome so many hurdles in his life to now being half way through his GCSEs. No matter what your holiday requirement may be, not only Disney; I can personally recommend Kelly to find the perfect deal. With Kelly and the Travel Counsellors, it’s personal..... it really is.
Sent in by Alison Clancy
Hoddesdon, 17 April 2019
Very Informative, helpful and friendly service.
Sent in by Lauren Curran
Northamptonshire, 22 March 2019
Kelly was efficient, friendly and stayed within budget set.
Sent in by Clare Whybrow
Cambridge, 19 March 2019
Kelly helped arrange our holiday for 2020 with speed and efficiency, we don’t have to worry about anything now and can look forward to the trip.
Sent in by Suzanne Platt
Bishops Stortford, 08 March 2019
I have just booked my second long haul holiday through Kelly and she is always helpful, friendly and flexible. I would highly recommend her service!
Sent in by Peter Best
Stevenage, 13 February 2019
I would just like to add that I found Kelly very helpful and friendly but above all very professional, and always available to answer any questions that I have.
Sent in by Sabrina Leslie-Williams
Cheshunt, Herts, 01 February 2019
Kelly was absolutely brilliant. She gave me lots of options and helped me with my final decision. She is very knowledgeable, friendly and efficient. Thank you Kelly for arranging a dream trip for my boys.
Sent in by Hannah Lok
Hertford, 25 January 2019
Easy decision for me! Kelly has been amazing and I cannot fault the work she has done to make our wedding a reality and I cannot wait to get there now with our families!
Sent in by Kelly Hooker
Nazeing, Essex, 28 September 2018
Kelly has been fantastic, I would highly recommend her to my friends and family.
Sent in by Lena Brooks
Waltham Abbey, Essex, 21 September 2018
Kelly is extremely patient and wants to ensure you get value for money and searches out the bargains. Great communicator and efficient
Sent in by Samantha Day
Little Hadham, WARE, Hertfordshire, 14 September 2018
I have already recommended her! Very pleased with the service we received. Kelly gave us invaluable advice and our trip would not have been so enjoyable without her advice.
Sent in by Emma Ince
Hoddesdon, Hertfordshire, 01 September 2018
I have already recommended Kelly to a few friends of mine. Kelly was so helpful and timely when I requested quotes from her. She made the whole process so easy and before I knew it our perfect holiday was booked and paid for with no hassle.
Sent in by Cassie Purkiss
Cheshunt, Hertfordshire, 01 September 2018
Thank you Kelly for all your help and advice. Kelly found us a great deal and sorted everything for us. All the documents and check in all done. Thank you.
Sent in by Senel Bekir
Cheshunt, Hertfordshire, 01 September 2018
Kelly was a great help and found me a fantastic deal, I would highly recommend her to any of my friends and family. Thank you.
Sent in by Ingrid Swan
Cheshunt, Hertfordshire, 07 June 2018
Brilliant - we have booked lapland and another family holiday with Kelly, all the hard work is done by Kelly with a stress free service, I would highly recommend her.
Sent in by Hannah Lok
KETTERING, Northamptonshire, 03 June 2018
Kelly has booked two amazing holidays for us over the past 12 months and has also booked trips for other family members! I cannot fault her one bit and she will go above and beyond to find the deal your looking for!
Sent in by Peter Richardson
Manchester, 03 June 2018
Kelly was ace! From start to finish nothing was too much to ask. Kelly managed to find a great deal to Florida for our family, changing dates to save me money!Looking forward to doing more business with Kelly real soon.
Sent in by Carly Wilson
Enfield, 21 February 2018
Outstanding service, Kelly was always there when I needed her to answer any questions I had. I will definitely be using Kelly again. Thank you
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01992 879590