Kelly Smith

My expertise

Indian Ocean
Caribbean
Florida
Lapland
Honeymoons
Disney
Multi - Generational Travel
United Arab Emirates

I'm based in

Nazeing

Available for new enquiries

It's Nice To Meet You

Hi, I’m Kelly,

I live in Nazeing, Essex, with my husband and three children, and travel has always been both my passion and my profession. Over the years, I’ve been fortunate to explore incredible destinations across the world, including many US states, Hawaii, UAE, Lapland, and many more countries across Europe. More recently, I’ve expanded my travels to the Caribbean, visiting beautiful destinations such as Jamaica, Antigua and The Bahamas.

A personal favourite of mine is Florida, there’s so much more to discover beyond the theme parks, from vibrant cities to stunning coastlines. I’ve travelled extensively across the state with my family, as well as exploring destinations like New York, Los Angeles, Tampa, Miami and the Florida Keys.

I’m incredibly proud to now be a Disney Ambassador for Travel Counsellors, allowing me to offer expert guidance on magical Disney holidays. I’ve also recently achieved a major milestone in my business, reaching £3 million in sales, something I’m truly grateful for and proud of.

With many years of experience working for a tour operator, I have built strong expertise in creating everything from package holidays to tailor-made itineraries and city breaks, including Paris, Disneyland, Belgium, Amsterdam, London and beyond. As a Travel Counsellor, I now offer an even wider choice of holidays, using award-winning technology to find the best options for you. Your booking experience will be seamless, enjoyable, and completely stress-free.

I can take care of every detail of your trip, including flights, accommodation, cruises, transfers, car hire, Ski holidays, attraction tickets and more. Whether it’s a dream wedding, a luxury escape, a family holiday, a group booking or a multi-destination adventure, I will tailor every aspect to suit you perfectly. For complete peace of mind, everything you book through me is 100% financially protected by ATOL and the Travel Counsellors Trust.

What matters most to me is the service I provide. I genuinely care about every client I work with, and many go on to become wonderful friends. Building trust and loyalty is at the heart of everything I do.

I still have plenty on my own travel bucket list too, from an African safari to the Seychelles, Bali and a classic Route 66 road trip in a Winnebago.

If you’re looking for a friendly, efficient and truly personal service when planning your next holiday or business trip, I’d love to help. I’ll dedicate my time, knowledge and passion to turning your travel dreams into unforgettable memories.


I look forward to hearing from you.

Warm regards,

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Explore my guides and blogs

Become a wizard for the day!

Become a wizard for the day!

The Wizarding World of Harry Potter is situated in Universal's Islands of Adventure, Orlando Or Universal Studios Hollywood. Make sure you plan your day around The Wizarding World Of Harry Potter, because you'll never want to leave. With a park-to-park access ticket you'll be able to ride the Hogwarts Express between Hogsmeade Station in UniversaI's lslands of Adventure and King's Cross Station

02 Aug 2019 5   min read

Top Ten To Do's In New York

Top Ten To Do's In New York

New York is a thrilling city, that really doesn’t sleep! There is always something to do! From Midtown and Greenwich, to Ellis Island and Battery Park, Manhattan itself has an array of activities for all types of visitors, from families to couples and solo travellers. I have personally been lucky enough to visit this wonderful city a few times and each time have done something a little different.

30 Jul 2019 5   min read

Meeting Julia - Sesame Street - Beaches Resort, Ocho Rios

Meeting Julia - Sesame Street - Beaches Resort, Ocho Rios

Introducing the latest addition to the Sesame Street family, Julia! At Beaches, they give kids extra attention with tailor-made fun just for them, offering age-appropriate activities for kids of all ages. In 2017 they become the first resort company in the world to become Autism certified centres. As an addition they have introduced a new Sesame Street Character called Julia, she is a sweet and

27 Jul 2019 5   min read

2 Year Anniversary 17th February 2019

2 Year Anniversary 17th February 2019

My 2-year anniversary! Wow, where did that time go? Today is exactly 2 years since I took the big leap into setting up my own business with Travel Counsellors. I have had the most amazing 2 years; I've made amazing new friends and my customers have now become my friends too. I never thought I would be celebrating in New York! I've enjoyed every minute of it and it's all thanks to my Travel Cou

27 Mar 2019 5   min read

Hyatt Regency Hotel - Anaheim - Family of 5

Hyatt Regency Hotel - Anaheim - Family of 5

Hyatt Regency Orange County Located in Garden Grove Anaheim, just 1.4 miles from Disneyland, this hotel is in the perfect location to explore the parks, local beaches and shopping outlets. The first impression of the hotel was how stunning the building is. The hotel's approach boasts the beauty of the grand entrance with tall lit up palm trees and water fountains. The unique atrium lobby pr

04 Feb 2019 5   min read

Our Los Angeles Family Adventure

Our Los Angeles Family Adventure

Los Angeles is such a diverse city, you have access to some amazing places like Santa Monica, Santa Barbara and San Diego. It's all about how you make LA your experience. From exploring the coastal roads, it's amazing beaches to Beverly Hills or the iconic Hollywood sign. LA was very accommodating with its beach city life, day trip attractions like Disneyland, Universal Studios and Knotts Berry Fa

27 Jan 2019 5   min read

Friday brunch at the Jumeirah Mina A'Salam

Friday brunch at the Jumeirah Mina A'Salam

Fridays in Dubai are famous for their brunches, as this is the start to their weekend. Spread across three restaurants, Mina A’Salam Friday Brunch boasts a varied culinary line-up. All three restaurants are linked by an outdoor street food section with stalls, live cooking stations and paired drinks and special mixed beverages. The atmosphere is great with live reggae music playing in the back

16 Feb 2018 5   min read

Ground Zero 911 memorial and museum

Ground Zero 911 memorial and museum

The memorial is located on the grounds of the World Trade Centre and honours the 2,983 people that were killed in the attacks. The memorial consists of two reflecting pools set in the footprint of the twin towers. The first glimpse is just breath taking. The water in the pools is for the symbol of life and it runs continually and you can't see where the water falls to which represents infinity of

24 Jan 2018 5   min read

Every Little girl's dream....Bibbidi Bobbidi Boutique:

Every Little girl's dream....Bibbidi Bobbidi Boutique:

The world's going crazy for the new film but I have my very own Princess Belle... My daughter had the best experience when she became a princess for the day in Magic Kingdom. She was very overwhelmed by the whole experience, she hardly spoke all day (very unlike her) - it was like she wanted to take the whole day in. The Bibbidi Bobbidi Boutique offers magical makeovers for young princesses

22 Jan 2018 5   min read

What my customers say

"Not the first time that I have booked a holiday through Kelly. She is always very professional, friendly and knowledgeable and makes the booking process simple and easy. I would highly recommend using this service to anybody and most definitely will be using Kelly and Travel Councillors in the future. "

Peter Best

Hertford, Herts

"Not the first time that I have booked a holiday through Kelly. She is always very professional, friendly and knowledgeable and makes the booking process simple and easy. I would highly recommend using this service to anybody and most definitely will be using Kelly and Travel Councillors in the future. "

Peter Best

Hertford, Herts

I always book with Kelly, she's so helpful and will keep looking until you are happy.

Jacqueline Clarke

Broxbourne, Hertfordhire

Always so knowledgeable on destinations and resorts and advises us based on our own family needs, giving a real personal touch. I always recommend her to our friends and family.

Denise & Lee Smith

Broxbourne, Hertfordshire

Kelly booked our group to travel on the Legend of The Sea, she provided a first class service. Thank you.

Vicki Odell

Ware, Herfordshire

Kelly was very helpful and got back to us straightaway. Great recommendation for the hotel stay in Mauritius, we had no clue what we were looking at. Kelly is very knowledgeable. We can’t wait to go.

Wendy & Bill Pillar

Broxbourne, Herfordshire

Kelly was/ is very helpful and nothing is too much trouble. Would highly recommend her services.

Belynda Bayford Bayford

Broxbourne, Hertfordshire

I have been booking with Kelly for over 10 years and I can honestly say I wouldn’t book with anyone else. She understands what I like and always gets it right.

Lena Brooks

Waltham Abbey, Essex

Kelly is great! I recommend her to all my friends. She has booked a couple of lovely holidays for us with some great deals. Always happy to help and responds almost immediately to any queries I might have (even on Sundays!!). Thank you Kelly :)

Natalie Niebank

Cheshunt, Hertfordshire

We was't Sure on where to go for our honeymoon, Kelly made this so easy for us with a selection of fantastic destinations.

Darren Ball

Buntingford, Hertfordshire

Excellent service offered by Kelly with nothing too much trouble … she always goes above and beyond ensuring the perfect holiday !

Susan Coupland

WALTHAM ABBEY

Fabulous, friendly service from Kelly! Won’t use anyone else again! She has made booking our honeymoon so easy! So excited now!!

Lisa Brown

Cheshunt, Hertfordshire

Kelly was most helpful finding us a holiday to celebrate 2 very special events, she went through several options, with great patience to find us the right trip. All of her correspondence was clear, even when my technical skills caused problems. We are looking forward to our holiday feeling confident it will be exactly what we wanted.

Anna Watson

Great Yarmouth, Norfolk

Kelly worked so hard in getting our holiday and ensuring we had the best price available ! Would highly recommend Kelly for all of your holiday needs.

Susan Coupland

Nazeing, Essex

Kelly arranged the best family holiday for us that we’ve ever had. I have already recommended her services and have booked another trip with her. Will definitely be using her again.

Kelly Hooker

Nazeing

Think Kelly is fab, she responds quickly and gives great tips and advice. Have recommended her already to several people and will continue to do so.

Lindsay Bowler

Enfield, Middlesex

Very Informative, helpful and friendly service.

Alison Clancy

Hoddesdon

I have just booked my second long holiday through Kelly and she is always helpful, friendly and flexible. I would highly recommend her service!

Suzanne Platt

Bishops Stortford

Kelly is extremely patient and wants to ensure you get value for money and searches out the bargains. Great communicator and efficient

Lena Brooks

Waltham Abbey, Essex

I have already recommended Kelly to a few friends of mine. Kelly was so helpful and timely when I requested quotes from her. She made the whole process so easy and before I knew it our perfect holiday was booked and paid for with no hassle.

Emma Ince

Hoddesdon, Hertfordshire

Thank you Kelly for all your help and advice. Kelly found us a great deal and sorted everything for us. All the documents and check in all done. Thank you.

Cassie Purkiss

Cheshunt, Hertfordshire

Kelly has booked two amazing holidays for us over the past 12 months and has also booked trips for other family members! I cannot fault her one bit and she will go above and beyond to find the deal your looking for!

Hannah Lok

KETTERING, Northamptonshire

Kelly was ace! From start to finish nothing was too much to ask. Kelly managed to find a great deal to Florida for our family, changing dates to save me money!Looking forward to doing more business with Kelly real soon.

Peter Richardson

Manchester

Outstanding service, Kelly was always there when I needed her to answer any questions I had. I will definitely be using Kelly again. Thank you

Carly Wilson

Enfield

Kelly has been brilliant! Managed to find us exactly what we wanted, when we were being very particular. It was last minute too. She was just amazing, and I will definitely be using her again.

Jody Smith

Cheshunt, Herts

Discover the world with me

The Smith's Adventure to California

The Smith's Adventure to California

Touring LA's top attractions and famous beaches

09 Oct 2021

When the world opens up again

When the world opens up again

We're all excited for the moment when the world opens up again. In good time and when it's safe, we can then travel the world.

14 Oct 2020

New York

New York

The Smith's US adventure continued in February with a trip to New York. Our trip was amazing from non stop walking, sightseeing and eating.

14 Oct 2020

What's beyond your horizon?

What's beyond your horizon?

Let's plan for the future. What's on your bucket list?

14 Oct 2020

Journey to Jamaica

Journey to Jamaica

My adventure to Jamaica started with viewing many of the islands stunning properties. From family resorts to adults only.

11 Oct 2020

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

Find Tc Difference

Start planning with me

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Let’s talk through your ideas, no pressure.

01992 879590

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Travel Counsellors

Finding your match...

Every unforgettable journey starts with the right person by your side.