My name is Laura and I am proud to say I am celebrating my 18th Year , running my business as a Travel Counsellors based in Staffordshire. I have always loved travelling and there is nothing I love more than to hear from a client who needs help and guidance with planning their special holiday. Whether it is a short break , Ski-ing, Cruise, River Cruise, UK breaks., Santa Experiences, activity holidays, or a wonderful round the world life time experience and more, I can help with it all! I want you to have the best experience you can get. along with taking the stress away . I offer a level of choice and personal service that simply can’t be found on the high street. And no hard sell - just friendly, impartial advice and exceptional levels of customer service.
I'm here 24/7 to help and Travel Counsellors offer financial protection with every holiday you book through me. More details are found on my website..
So start planning your holiday and get in touch! I would love to hear from you.
Warm Regards
Laura
Contact details My telephone number 07877 013901. Or land Line 01543 277297. email= laura.kitson@travelcounsellors.com
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
More and more I look to offer something a little more unusual for my clients who ask me where they can head off to for a short break and some sunshine. They have often already done the usual cities. So when I was asked by Club Med to visit one of their most popular hotels suited to families and a smaller Riad for adults, I jumped at the chance.
Marrakech is only three and a half hours away and the costs are fairly reasonable as you can fly on the low cost airlines. The weather is pleasant over the winter and then April to June starts to heat up and July and August is the hottest climate.
The property that we were taken to first and where we stayed was The Club Med La Palmeraie, just twenty minutes from the airport. It is situated outside the centre which is fine as it is very easy to get a taxi into the centre which is called the Medina. Club Med La Palmeraie is a large hotel with ground floor accommodation built around gorgeous smelling flowers. The rooms are quite basic but clean and decorated in typical Moroccan style just as you imagine...red, orange and yellow bedspreads and fabulous wooden carvings on the wall. There is a wonderful children’s club here, I was informed by the children staying here that it was really cool! The food is also excellent too.
There is a spa onsite, and I would highly recommend a full body massage - 50 minutes of pure relaxing bliss, especially good for aching limbs after a quad biking excursion! Also accessible from here are the Atlas Mountains and the coastal resort of Essaouira, a pretty fishing port with tiny winding streets and colourful houses. There’s plenty to do if you get tired of lounging around in the sunshine!
The next day we were taken out to visit the Medina within the city walls. Here are hundreds of people dashing here and there on motorbikes, cars, horse carriages and you are advised to hold hands with whoever you are with - not because it wasn't safe, but just so busy you may lose the person with you. We loved all the souks and bartering with the traders. The Moroccans are lovely people, I found them polite and like everywhere, you have to be firm with them if you choose not to buy and they leave you alone.
We visited the smaller hotel called The Club La Medina. You are entitled to use the facilities of this sister hotel, which is served by a regular complimentary shuttle bus and located just a stone’s throw from the souk and main square of Jemaa El Fna, right in the heart of the city. It is a very relaxing property with small bedrooms and a decent size pool, ideal for couples.
For groups of young females or males celebrating a hen or stag weekend, they would be surprised at the choice of upmarket night clubs in the centre. Drinks are not cheap, maybe similar to the UK.
I enjoyed my stay here and was very taken with the fact that I experienced so much in such a short time. But at the same time you could just take a relaxing break in the sunshine and be there in no time at all.
My customer stories
Sent by Peter Pallett
Lichfield, Staffordshire 06/08/2019
She still goes over and above the expected level of service. She thinks of the details others don't even know about!
Sent by Christopher Huntington
Bradford, West Yorkshire 06/08/2019
Very responsive, friendly and helpful.
Sent by Katrina Connor
Atherstone, Warwickshire 06/08/2019
Laura always provides us with a first class service and puts a huge effort in to ensure we get the best available - much appreciated
Sent by Barry Moss
Aldridge, Walsall 06/08/2019
Always on hand and worked long and hard to get right package for our family
Sent by Paul Connor
Atherstone, Warwickshire 06/08/2019
Laura is super-helpful and we will 100% use her invaluable services in the future (already have for a holiday in Amsterdam later this year!).
Sent by Julie Wallis
Sutton Coldfield, West Midlands 06/08/2019
Laura did a fantastic job helping me choose a family holiday and getting the best price for a villa and flights. I would highly recommend Laura to all my family and friends.
Sent by Denise Moore
Four Oaks , Sutton Coldfield 06/08/2019
Fabulously fast response in helping us book another wonderful holiday to Thailand this time.Thanks as ever Laura.
Sent by Peter Pallett
Lichfield, Staffordshire 06/08/2019
Once Again, Laura provided an impecable service for flights, transfers and cruise details. She got everything 100% correct, despite in middle of very busy TC phase and holidays.
Sent by Victoria Davies
Rugeley, Staffordshire 06/08/2019
I am always very impressed with Laura and the wonderful service she provides.... I tell all my friends to book with her, as she always goes that extra mile!
Sent by Sarah Evans
Atherstone, Warwickshire 06/08/2019
Fab personal service! Nothing too much trouble!
Sent by Suzanne Hughes
Sutton Coldfield, West Midlands 06/08/2019
very friendly and very helpful. offered advise and best solutions. helped us develop our holiday and come up with a great itinerary
Sent by Zara Mason
Sutton Coldfield, West Midlands 06/08/2019
We have already recommended Laura to a friend who now use her all the time. Laura's service excellent no matter how may times we change our mind.
Sent by Ruth Wilkinson
Little Hay, Shenstone 06/08/2019
As always, first class service.
Sent by David Mason
Sutton Coldfield, West Midlands 06/08/2019
Laura is brilliant. She takes time to understand what we like and what we don't like in respect to holidays but also what we like to do when we are away. This enables Laura to provide a perfect service for me and my family.I have already recommended Laura to my family and friends
Sent by Nigel Ingram
Atherstone, Warwickshire 06/08/2019
Having used Laura for many years we have always found her polite, knowledgeable, efficient and that is why we keep coming back to TC.
Sent by Amanda Speight
Manchester 06/08/2019
Laura's attention to detail was exceptional. She catered for all our specific needs.
Sent by Deborah Grogan
Great Barr, Birmingham 22/06/2017
This is the first time we have booked with Travel Counsellors. We have found Laura extremely helpful and very knowledgeable. We feel very confident with the booking, as everything is taken care of, right down to her filling out our luggage labels... still can't get over that!
Thanks for the excellent service Laura.
Sent by Katrina Connor
Sutton Coldfield, West Midlands 22/06/2017
Really helpful and efficient - holiday looks fab and I'm sure we will use you again.
Sent by Gwyneth Rogers
Rugeley, Staffordshire 22/06/2017
Another two holidays booked with the fantastic Laura, once again she has gone that extra mile to find us the perfect places to go, what more can I say?
Laura you are an absolute star for putting up with my concerns and wobbles, just want to say a huge thank you for sorting everything out for me, both Paul and I are really looking forward to these holidays, especially the cruise for our anniversary.
Keep up the good work, and I look forward to booking many more holidays with you in the future.
Sent by Georgina Mcdougall
Sutton Coldfield 22/06/2017
Laura is extremely helpful and I would recommend her to any one. Fantastic service.
Sent by Christian Stokes
Rugeley, Staffordshire 22/06/2017
Laura was nothing but friendly, helpful and very professional. She provided an excellent service. Icannot recommend her enough and will definitely be using her services again.
Sent by Jackie Ingram
Atherstone, Warwickshire 22/06/2017
Cannot fault Laura for experience and attention to detail. She takes all the stress out of holiday planning.
Sent by Cyril Hawker
Nottingham 22/06/2017
Laura is extremely friendly and helps to find the right holiday for your wants and needs; at the right price and promptly.
Sent by Peter Pallett
Lichfield , Staffordshire 22/06/2017
Laura goes the extra mile - thinks of the details, knows her clients, and gives proper customer service. She has a great knowledge of so many places with a knowledge built up from TC, from feedback and her own experiernces. What an asset! Lets hope that TC recognise her aptitude - she certainly needs rewarding.
Sent by Donald Edwards
Sutton Coldfield, West Midlands. 09/10/2015
Laura is always helpful and goes that "extra mile" to get us what we want.
Sent by Mark Townes
Streetly, Sutton Coldfield. 09/10/2015
Quick and painless - picked and booked within 24hrs. Excellent.
Sent by Trisha Bowden
Sutton Coldfield, West Midlands. 09/10/2015
Really helpful. Great service.
Sent by Nicholas Allen
Brocton, Staffordshire. 09/10/2015
Laura offers the best service possible.
Sent by Gwen Rogers
Hill Ridware, Rugeley, Staffordshire 09/10/2015
I would like to thank Laura for all the help she has given me over the past few years from arranging honeymoons to surprise holidays ( she will know what I mean ). Nothing is too much trouble and she always comes up trumps whatever we ask her for. I'm looking forward to many more holidays booked through Travel Counsellors. Laura, you're a star! Once again, thank you for all your help - couldn't do it without you
.
Sent by Barry Moss
Streetly, Sutton Coldfield. 09/10/2015
Laura has always gone the extra mile to make all our trips amazing experiences
.
Sent by David Brookes
Heath Hayes, Cannock, Staffordshire 09/10/2015
I would definitely use Laura again.
Sent by Leslie Blower
Dudley, West Midlands. 09/10/2015
Early days for my booking but Laura did excellently! Ten out of ten for arranging my daughter's honeymoon. To date, I would definitely recommend Laura to others.
Sent by Steven Lloyd
Sutton Coldfield 09/10/2015
Excellent job, very happy!
Sent by Hazel Allsobrook
Streetly, Sutton Coldfield. 09/10/2015
Laura is extremely helpful and takes away any worries or concerns about the travel arrangements, I believe she always goes the extra mile for her clients.
Sent by Paul Allsopp
Wimblebury, Cannock, Staffordshire 09/10/2015
Excellent, helpful, personal service. She found the best options to meet our travel and holiday requirements quickly, professionally and cost effectively. Thanks again.
Sent by Brett Collins
Sutton Coldfield, West Midlands. 09/10/2015
Laura is amazing - very patient with all of our possible travel changes and most keen to find totally best option for us. We will never book anything unless we've spoken to her. Her advice has always been spot on and her responses are returned very quickly.
Sent by Claudio Pinguelofaria
Swansea, Wales 09/10/2015
Laura was great and easy to talk to. I was disappointed that I couldn't get a hotel the night before the trip like first mentioned, but Laura tried her very best and for that I thank her for everything.
Sent by John Johnson
Lichfield, Staffordshire. 09/10/2015
Always helpful and totally professional.
Sent by Natasha Louca-Jones
Lllanishen, Cardiff. 09/10/2015
Excellent! Laura always delivers and we couldn't ask for more.
Sent by Tracey Sanders
Lichfield, Staffs. 09/10/2015
Brilliant! She totally understood what we wanted from our holiday and advised us on how we could make it even more perfect.
Sent by Julie Chapman
Sutton Coldfield, West Midlands. 09/10/2015
Laura helped us make the most out of our time in Australia and was approachable and available at all times of the day. She must have worked very hard behind the scenes to get everything as we wanted it. Thanks Laura.
Sent by Ruth Wilkinson
Little Hay, Lichfield, Staffordshire 09/10/2015
Laura always goes that extra mile to make sure everything is perfect.
Sent by Andrew Wilson
Little Aston, Sutton Coldfield 09/10/2015
Laura has been extremely patient with me as a 'difficult' client who is constantly changing the brief. A lot of time has been invested by her in finding a very good solution to our holiday requirement...and all at very short notice.
Sent by Jackie Ingram
Baxteley, Atherstone, Warwickshire. 09/10/2015
We have recommended Laura already and will continue to do so at every opportunity.
Sent by Nicola Robinson
Bromsgrove, Worcestershire. 09/10/2015
Lovely friendly service, thank you.
Sent by Wendy White
Romford,Essex. 09/10/2015
Excellent service. Friendly and efficient.
Sent by Andrew Pettingill
Four Oaks , Sutton Coldfield 27/06/2013
This is not the first holiday Laura has organised for us and I went back to her as wanted to do something special for my wife's birthday. Venice was the perfect location and is a must to visit. From the private water taxi at the airport I felt like 007 with his bond girl which was a beautiful way to start the trip, dropping us right outside the hotel harbour point. The hotel was conveniently located to explore this great city and we loved every minute of it. Our visit was hassle free owing to Laura's support and we will definitely be going back again.
Sent by Gwyneth Rogers
Rugeley , Staffordshire 05/06/2013
Laura is very helpful and can't do enough for you in finding the perfect holiday. We have used her for a couple for a couple of years now and have been very satisfied with the service she has given us.
Sent by Fiona Desmond
Bedfordshire 04/06/2013
Laura at Travel Counsellors is always the first person I contact with any holiday or flight plans. Laura has been our travel agent of choice for several years and she has always exceeded our expectations. No matter what the request, she deals with it efficiently, with a personal touch and always offers excellent value for money. I have recommended Laura to numerous friends and colleagues and she has provided a faultless service to them too.
Sent by Barry Thompson
Derby 23/07/2012
Laura handled the booking of my trip to Arizona and Utah in May 2012 with the greatest professionalism, especially as the original departure date had to be put back by 6 days, all of the hotel bookings and flights had to be rescheduled. Laura managed the change seemingly in a calm, collected and friendly way. It was scheduled to be a trip of a lifetime and it proved just to be that. Our itinery included flying to Phoenix, AZ then on to the canyons by hire vehicle, Grand, Bryce, Antelope, Johnson, Zion Park, Capitol Reef, Canyonlands, Arches National Park, Goosenecks, Monument Valley, and then back to Phoenix for our flight back to the UK. Thank you Laura. Barry Thompson
Sent by Paul and Brenda Robinson
Streetly, Sutton Coldfield 17/08/2011
We first met Laura back in 2009 after searching on the internet with regards to looking for a holiday and found the site of Travel Counsellors. We decided to give them a try and have never really looked back. In the time that we have known Laura, we have found her to be kind, courteous and smart. She has made our life so much easier when looking for a holiday as she has tailor-made three excellent holidays to Dubai and Sri Lanka (2009), the west coast of Canada (2010) and a trip this year to Verona and Lake Garda for our anniversary (with a little extra added as a surprise).
We would like to express our wholehearted thanks and gratitude for the way she has put us at ease and having the patience with respect to our different/sometimes awkward requests that we have posed her in the past (and will probably carry on doing so in the future). It is a pleasure to know her and we respect her expertise and co-operation in providing us with exactly what we request. No query has been too difficult for her to solve. We also appreciate her visits so that we have face-to-face meetings when discussing itineraries and such.
Currently, Laura is now working very hard to organise our holiday next year (2012) to Australia which we feel sure will have an excellent rating of 100% again.
Any holidays we now wish to go on will always be passed by Laura first.
Sent by Emma Baker
Sutton Coldfield 11/07/2011
I use Laura to book all travel requirements at work and I have never had a problem with her service, so when myself and a friend decided to book the trip of a lifetime to Egypt I did not hesitate in contacting Laura and I’m very happy that I did. She made the whole booking process easy and stress free all I did was give Laura our travel requirements and she did the rest. We were given numerous options, from flying from different airports in UK and different airlines to cheaper options on our holiday to save money to the best of the best. I honestly would not have been able to book this holiday without Laura's help and with her being on hand to answer any questions or queries I had, really put my mind at ease. I would definitely use Laura again for future holiday bookings.
Sent by Morag Bennett
Birmingham 21/06/2011
After years of independent travel, trawling through websites, travel books, Sunday newspaper articles, asking for recommendations from friends, hotels vs. villas, flights, transfers, cars etc. etc. - I now have the perfect solution for filtering my holiday requirements to a reasonable amount, within budget, meeting all the families requirements and all it took was a phone call to Laura. I wish I knew her when it took me four months to organise 10 people to go on a two centre holiday to Africa, but I bet she is glad I didn’t! Many many sincere thanks Laura, I’m looking forward to another great break. Morag
Sent by Karen Plesner
Tamworth 01/06/2011
I cannot recommend Laura highly enough, we received an excellent service from the moment we booked until the end of our holiday. I would book all future holidays with Laura at Travel Counsellors as I trust her knowledge and expertise to always find the best deals. Thank you Laura, a real credit to Travel Counsellors!
Sent by John Holloway
Derby 08/12/2010
We can only endorse the many positive comments made by other 'Laura fans'. How pleasantly refreshing to find a lady who is courteous, attentive, knowledgeable, client-centred, hard working and thoroughly professional. Our recent enquiry for a holiday was dealt with efficiently and promptly with considerable price savings as well. Laura seems to go the extra mile for her clients, which is greatly appreciated
We've used Travel Counsellors as a company for many years and with Laura at the helm we hope this will continue for many more. Is there a Travel Counsellor of the Year Award?
Sent by Nicola and Jon Cooper
West Midlands 23/08/2010
We booked our honeymoon with Laura, our original plan being a tour around Thailand. Laura helped us put a great package together for a 3 centre holiday to Bangkok, Chiangmai and Koh Samui. Unfortunately a month before our wedding the riots broke out in Bangkok. Laura was fantastic at keeping us regularly updated on the travel situation and other travel options available to us. She was always at the end of a phone call. During a stressful time this was a great help. Laura spent a substantial amount of her own time helping us put together an alternative honeymoon package after liasing almost daily with the tour operator. The tickets weren't available to us until the day before the wedding, Laura dropped the tickets round, explained our itinerary in detail and even booked our seats on the outbound flight on the Saturday evening. We can't thank her enough for a fantastic trip to Singapore and Koh Samui. The service Laura provided was excellent, significantly better than any travel agent we have used in the past, and we wouldn't hesitate to use Laura and Travel Counsellors in the future.
Nic and Jon Cooper
Sent by Jackie and Andrew Rumney
Lichfield 08/04/2010
Laura has organised several holidays for us now and each one has been a total success. Its wonderful to have someone who has the experience and determination to find the perfect location, surroundings and budget to suit us. In the past we have used travel agents or made our own arrangements - now we know we fare much better with our Travel Counsellor. Thanks Laura for really understanding the complexities of a family holiday and all the care and hard work you have put into each and every one of our holidays.
Sent by Carol Townes
Sutton Coldfield 01/10/2008
I wanted to let you know how pleased we have been with the care and attention to detail, shown to us by one of your Travel Counsellors, Laura Kitson. She has booked many of our holidays in the past and the beauty of having our own Travel Counsellor is the fact that she knows what we want from a holiday. My husband and I love to travel but the thought of wading through numerous brochures to find our ideal holiday fills us with dread. She saves us precious time and has always managed to find us something a little different within our budget. We feel confident that wherever we have booked we are assured of a great holiday. Thanks again
Sent by P Pallet
Lichfield, Staffordshire 13/03/2008
We have used Laura as our travel organiser for some years. She doesn't let you down - her professionalism shows through - and even with complicated bookings she continues to offer her clients the best - she appears calm and unflappable when airlines suddenly change schedules. She finds the most competitive prices, and deals with her clients like "family" - for example, we were in Bali during the second Bali bombing - she telephoned us in the middle of the night in our hotel bedroom to ensure that we were OK - now that really is service.
You quickly realise that with Laura you are dealing with an experienced person - not a computer Internet screen! So we now recommend Laura to our
friends for large and small travel enquries.
Sent by Catherine Tough
Sutton Coldfield, West Midlands 11/02/2008
I have been dealing with my local Travel Counsellor, Laura Kitson who booked our honeymoon for us. I just wanted to write and say what a fantastic experience we had from start to finish of the booking process. I was able to email Laura at anytime, in the knowledge that she would get back to me quickly with all the information I needed and nothing seemed too much trouble for her, even when I asked any awkward questions! Even when our tickets were ready she personally delivered them and went through every last detail with me over a coffee, it was lovely to finally put a face to the name. Our honeymoon was everything we'd hoped for, from the meet and greet parking at London Heathrow to our fantastic hotels and service throughout.
Laura was professional and personable throughout and we will definitely be using her again for future holidays - thank you.