I decided to join Travel Counsellors and set up on my own after working for a blue chip Travel Agent for almost 25 years.
Travel Counsellors gives me the freedom to use over 350 travel suppliers, which gives me the opportunity to offer my customers the best available deals to suit their individual needs.
I believe in delivering excellent customer service, and will strive to ensure that I turn your plans into your dream holiday.
I have travelled extensively, most recently to Barcelona, Jamaica and Florida. I have holidayed in Orlando many times, so please ask me any questions if you are planning your dream trip.
I can arrange anything from a theatre break to a top West End show in London - to a helicopter tour over the Grand Canyon, or a round The world ticket - to a tour in Australia, not to mention accommodation only, flight only, and villas in Florida. I can also assist you with your Business Travel itineraries with instant access to availability and fares at my fingertips, the list in endless…………..
So please give me a call or send me an email with your travel plans. I look forward to speaking to you soon and booking your dream holiday.
Enjoy your day Laura
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a
call or send me an email with your contact details on and I can get
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My customer stories
Sent by Gary Waller
Brighton 07/05/2024
Laura always does a superb job. We are very happy with the service.
Sent by Emily Matthews
Hastings 16/04/2024
Very quick responses and found the perfect holiday we were looking for!
Sent by Emma Seamer
Lincolnshire 21/03/2024
Positive, responsive, engaging - such great service
Sent by Paul Rogers
West Sussex 06/03/2024
Laura's help to book the flights was invaluable, it certainly erased the minefield of online booking and the myriad of options and yo yo pricing.
Sent by Robbie Morgrage
Brighton 29/02/2024
I worry about travelling with my family, just want everything to be smooth and easy and Laura has done that.
Sent by Clare McGregor
Brighton 15/02/2024
Laura is brilliant! She really goes above and beyond to help source the best holidays. She is always on hand for support when needed. Highly recommend ??
Sent by Patricia Smith
Sussex 08/02/2024
We used Laura last year as well and she was excellent
Sent by Glenys Ball
East Sussex 08/02/2024
I would highly recommend Laura to my friends and family. She was so helpful, and felt that she accommodated all our requirements and needs.i would like to thank her very much for all her help.
Sent by Ronan MacMuiris
Ireland 05/02/2024
Thanks to Laura, always knowledgeable. The "welcome home" card was a nice touch!
Sent by Mark Sampson
Essex 05/02/2024
Laura always provides great customer service.
Sent by Susan Pratt
Hove 31/01/2024
Laura has been really helpful, understanding what I wanted to achieve and communicating well throughout the process.
Sent by Jamie Davies
Brighton 24/01/2024
Laura was again amazing at working to our budget and exceeded expectations on hotel options!! We are very much looking forward to our holiday to Thailand in February!!
Sent by Peter Daniel
Ringmer 19/01/2024
Very very professional
Sent by Neil Tanner
Brighton 19/01/2024
Very efficient friendly service would highly recommend
Sent by Heidi Marshall
Eastbourne 15/01/2024
We have asked Laura to book a few holidays for us and we will always contact her for her help and bookings. I recommended Laura to my Brother a few years ago who booked his holiday through Laura as well. We all find Laura approachable, friendly and extremely knowledgeable. Thank you
Sent by Stephen Daniel
Brighton 14/01/2024
We have used Laura on a number of occasions and she has delivered brilliantly every single time, and helped us to feel relaxed and confident on some very special holidays.
Sent by Emma Stokes
Luton 11/01/2024
Laura is always so helpful and happy to deal with my 'many' questions and requests for comparable options.
Sent by Pamela Waller
Brighton 04/12/2023
Very helpful, Takes the stress away
Sent by Guy Bunce
Surrey 13/11/2023
Laura is a star, always willing to help and always professional and friendly. She has now made many holiday and travel bookings for us and I wouldn't hesitate to recommend her to a friend, family member, or colleague - Indeed I already have!
Sent by Gordon Sanderson
Surrey 03/11/2023
I have recommended Laura on many occasions. She is my first call when I have any travel requirements
Sent by Steven Spencer
Surrey 02/11/2023
Best personal service I have ever experienced
Sent by Charlotte Upton
Colchester 28/09/2023
She’s brilliant. We rely on her for all of our holiday bookings these days.
Sent by Nigel Gunn
Hassocks 28/09/2023
Laura is fantastic x
Sent by Stuart Williams
Brighton 04/09/2023
Laura is always extremely helpful & very professional with our complicated holiday bookings.
Sent by David Barden
Hove 04/09/2023
Laura is so helpful and prompt to respond. Her service is first class.
Sent by Karen Blunden
Henfield 29/08/2023
Most helpful and informative. Fully trusted Laura’s opinions and advice.
Sent by Helen Daniel
HUll 11/08/2023
Laura always manages to book us such wonderful holidays, we are not the easiest customers and laura always does a great job and sometimes at short notice x x
Sent by Patricia Parsons
Lancing 25/07/2023
The service Laura has provided so far has been brilliant. She has taken all of the hassle out of booking our holiday. Sorting everything for us and keeping us informed. I’ve no hesitation in recommending travel-counsellors or using Laura again.
Sent by Wendy Conaghan
Burgess Hill 24/07/2023
Great personal service. Good prices and confidence that your travel is secure. Excellent communication.
Sent by Sam Powell
Burgess Hill 06/07/2023
Always very helpful and nothing is too much trouble.
Sent by Thomas Hillman
Hove 14/06/2023
I would highly recommend Laura she was helpful, informative and willing to answer any questions we had and even when she wasn’t sure she got back to us asap. Great Service
Sent by Terry Johnson
Surrey 14/06/2023
Highly efficient and good
Sent by Patricia Smith
Brighton 12/06/2023
I was sorted very quick and Im hoping everything else runs smoothly
Sent by Clare McGregor
Brighton 25/05/2023
Amazingly helpful, knowledgeable and patient. Felt we were in good hands. Thank you so very much!!
Sent by Peter Newson
Portugal 11/05/2023
Very pleased helped with all hotels and locations we looked at
Sent by Glenys Ball
Shoreham 09/05/2023
Thank you for arranging our holiday. We have already recommended Laura to some of our friends. She was recommended to us from our Cousin Mrs G White. Thank you.
Sent by Mike Golding
Essex 02/05/2023
Great knowledge, support and options provided for what we wanted to do, even when we had to change dates just as we were about to book. Would completely recommend Laura and her team.
Sent by Debbie Dadswell
Uckfield 02/05/2023
Already do recommend- fantastic service and no pressure at all
Sent by Laura Couse
Northampton 20/04/2023
Laura is very helpful, accommodating, friendly and wise! She made me feel completely at ease with the bookings.
Sent by Deborah Harvey
Arundel 04/04/2023
Laura was completely brilliant organising our trip to Iceland, communication was very clear and helpful at all times. We haven't been on our trip yet but very confident that all is in place and hoping we just have to enjoy our break.
Sent by Heather Friel
Luton 03/04/2023
Always a brilliant service.. thank you
Sent by Stephanie Sampson
Essex 03/04/2023
Thankyou as always Laura xxx
Sent by Matrina Garnett
Bedford 17/03/2023
Wonderful from meeting to every tiny detail. I cant wait to book something else using Laura x
Sent by Jamie Davies
Brighton 08/03/2023
Laura was fantastic from the booking of our holiday right through to when we landed. She arranged all of our flights, accommodation, transfers and seats on the plane. She even arranged for kids meals for our 2 children which is something I hadn't even thought of. Laura sent us all of our hard copy booking confirmation forms for our hotels and flights and had even filled out our luggage tickets with our details on!!!! I had already researched our holiday before I was introduced to Laura so had a good idea of the cost but she went above and beyond to at least match the prices I had found and even beat them!! I really do appreciate the time and effort she went into to make our holiday happen. I have already referred 2 friends to Laura and would definitely ask for her assistance when we are next booking our holiday.
Sent by Andrea Spencer
Surrey 03/03/2023
I would and have recommended Laura to anyone looking for travel advice. Laura is exceptionally knowledgeable and every holiday, flight and hotel booked have been fantastic. Would highly highly recommend Laura.
Sent by Steven Spencer
Surrey 03/03/2023
Unbelievably efficient service going the extra mile all the time
Sent by Edward Sawbridge
Norwich 02/03/2023
Perfect Service
Sent by Stiuart WIlliams
Brighton 01/03/2023
Laura's in depth knowledge & professionalism. She's always very quick to update us on any changes to our impending travel plans.
Sent by Naomi Barden
Hove 28/02/2023
Laura has been so helpful, from the initial enquiry through to the booking and the with follow up information. Brilliant service
Sent by David Owen
Chester 23/02/2023
Laura Taylor is always very pleasant and efficient.
Sent by Richard Dean
Lincoln 21/02/2023
I found the service very good and professional. Nothing was too much trouble and our requirements were handled efficiently and accurately. Would certainly recommend to friends and family.
Sent by Gordon Sanderson
Surrey 13/02/2023
Always willing to help with information readily available
Sent by Emma Stokes
Bedfordshire 08/02/2023
Laura is extremely helpful and patient whilst trying to fulfil all of my requests.
Sent by Zoe Daniel
Brighton 08/02/2023
Everyone alway asks me who does all my holidays. I couldn’t recommend Laura enough. She’s fantastic down to every detail. Laura thinks of every little thing and is on hand to email/call.
Sent by Claire Rowse
Brighton 07/02/2023
Laura, is efficient, quick and reliable
Sent by Mark Aldridge
Kent 06/02/2023
Very friendly attentive and informative.
Sent by Jamie Davies
Brighton 30/01/2023
Laura was very helpful and very patient. When you are trying to book a bespoke holiday you need someone like Laura who can spend the time looking at different options and selecting as per our requirements. She went the extra mile to get us the package that we wanted and for the right price. Thank you again Laura and we are looking forward to our holiday!!
Sent by Nichola Youster
Surrey 21/01/2023
Amazing service, always very helpful- couldn’t ask for me. Thanks
Sent by Jacquie Van Nierkerk
Australia 18/01/2023
Laura was amazing, we had the added hurdle of being in a very different time zone so it affected the communication time but Laura made the whole process really easy!
Sent by Helen Daniel
Yorkshire 09/01/2023
We have booked with Laura for a number of years now. Laura has always provided a wonderful personal service. We have booked a variety of holidays and Laura always has a range of options that are suitable. Laura knows us and knows exactly what we want, We cant thank Laura enough for taking the stress out of booking holidays.
Sent by Martin Page
East Sussex 14/12/2022
All managed very well
Sent by Charlotte Upton
Colchester 07/12/2022
Really helpful support from booking and for the whole trip. Excellent service.
Sent by Robert Anyon
Brighton 01/12/2022
Laura is always as helpful as possible, We actually changed our minds on where to go and what package we required a few times , but no problem with Laura ,
Sent by Terry Johnson
Surrey 31/10/2022
Excellent
Sent by Richard James
Worthing 28/10/2022
Laura is the best of the best at arranging bespoke holidays to suit all individual needs, I’ve known Laura for many years and she’s provided many great holidays and always goes the extra mile
Sent by Gary Waller
Brighton 17/10/2022
Laura always does a fantastic job.
Sent by Martin Prevezer
London 06/09/2022
Every booking that I’ve made with Laura at Travel Counsellors has gone smoothly and handled with efficiency
Sent by Andrea Spencer
Surrey 30/08/2022
Laura is simply the best travel advisor. I would not book a holiday without Laura's support and input as every suggestion has ensured our holidays as a family have delivered fun, value and memories we will keep forever for which we will always be grateful to Laura.
Sent by Virginia Hinze
Sussex 23/08/2022
Real personal attention!
Sent by Lisa Williams
Brighton 23/08/2022
Laura was amazing! Nothing was too much trouble. Thank you!
Sent by Peter Daniel
Ringmer 18/08/2022
Has never let me down whatever has been thrown at her in the travel industry, first class
Sent by Robert McLean
West Sussex 18/08/2022
Laura is amazing and I tell everybody about her. She has got me out of jail on many occasions. Thanks Laura !!
Sent by Richie Rogers
Northampton 15/08/2022
It saved me so much time, stress and confusion using your service. Thank you.
Sent by Danielle Seatter
Wiltshire 04/08/2022
It’s always a pleasure having Laura arrange our holiday, it just makes everything so easy!
Sent by Claire Rowse
Brighton 03/08/2022
Laura has been 1st class! Taking time to understand what we want and looking to see how she could save us some money on the overall trip. I 100% recommend!
Sent by Terence Linnington
Brighton 26/07/2022
A1 10 out of 10 service we would never book a trip anywhere with out Laura organizing it for us aboard or Britain she is amazing and professional :)
Sent by Gary Cusack
Brighton 07/07/2022
Laura Taylor is fantastic and takes all the worry and pressure from your holiday from sourcing the perfect holiday package to the paperwork needed. She also on the end of the telephone if help needed whist on your holiday .
Sent by Gordon Sanderson
Surrey 22/06/2022
Always willing and helpful I have no hesitation in recommending Laura to any of my friends and indeed I have done so on a number of occasions
Sent by Peter Small
Newcastle 20/06/2022
Very helpful and efficient
Sent by Sheela Kenan
London 14/06/2022
Laura was extremely helpful and available at all times to answer any questions, however small. Our trip proceeded without any problems from start to finish.
Sent by Stuart Williams
Brighton 06/06/2022
Laura is so knowledgeable & professional providing us with all the options & information to assist us with our holiday decisions.
Sent by Wendy Conaghan
West Sussex 03/06/2022
Great service. Excellent communication.
Sent by Peter Upton
Chester 01/06/2022
Laura is excellent as usual.
Sent by Jane Daniel
Brighton 30/05/2022
Laura has always gone above and beyond to help and assist with our holiday needs
Sent by Maria Holliday-Welch
Shoreham 24/05/2022
Laura is the most helpful travel consultant I have ever known! Nothing is too much trouble , she has booked a number of luxury holidays for me and my family finding the best hotels, flights and prices nothing is too much trouble for Laura , even when we change our minds she will go the extra mile to accommodate our requests
Sent by Lorraine Halls
Shore-am -By-Sea 23/05/2022
Laura has been brilliant and very patient with our request and can highly recommend her and her knowledge of where to go is great
Sent by Rebecca Linnington
Brighton 23/05/2022
Easy quick and so helpful. Also gave fantastic support after our flight was cancelled late at night with no alternative. Laura was able to secure seats on an alternate flight early the next day. Without her help we would have had to cancel whole trip.
Sent by Charlotte Upton
Colchester 06/05/2022
Excellent service
Sent by Lesley Wood
Northampton 04/05/2022
Excellent service from Laura, even answered an email I sent out on a Sunday - very helpful and patient with all my queries - thank you so much.
Sent by James Cumberbatch
Brighton 05/04/2022
Excellent experience.
Sent by George Thompson
East Sussex 04/04/2022
Thank you so much for your help and research into my trip to Bali. I really appreciate the help and would have been very difficult without you. Thanks :)
Sent by Nicola Bateup
West Sussex 31/03/2022
Excellent and very efficient
Sent by Helen Daniel
Yorkshire 10/03/2022
Laura is always available and so informative and supportive. Always finds us beautiful holidays too well done Laura
Sent by Mark Sampson
Essex 09/03/2022
Brilliant service
Sent by Orlando Bayne-Powell
Kent 01/03/2022
Great service - thank you!
Sent by Rupert Verrell
West Sussex 28/02/2022
Laura is extremely professional and helpful. I have booked several trips with Laura and would highly recommend.
Sent by Paul McGaw
Worthing 18/02/2022
Laura has been amazing and always there to help.
Sent by Russell Upton
Colchester 16/02/2022
Laura is so fantastically helpful and always helps us find the best spots. Whether it’s been for a bit of winter sun, our honeymoon in northern Italy or a big family holiday on the west coast of the US - she takes care of every detail. .I cannot recommend her highly enough.
Sent by Lisa Cumberbatch
Brighton 11/02/2022
This is the second time we've used Laura's services and once again she has excelled our expectations. Patient, detailed and understanding of our family needs, she has created a wonderful holiday and thought of all the tricky stuff - passports/covid restrictions etc which bring an extra headache to holiday planning. Thank you once again Laura!
Sent by Martin Page
Brigtonh 11/02/2022
All good and helpful as normal
Sent by Terry Johnson
Surrey 09/02/2022
Exceedingly helpful and efficient
Sent by Tina Cusack
Brighton 06/02/2022
Laura Taylor is a brilliant holiday representative, she’s always on the end of the telephone or answers her emails promptly if we need advise . I’d total recommend her and her colleagues to anyone who wants a A* service .
Sent by Scott Sale
HOVE 13/12/2021
Laura is always there to offer support and advice. WhatsApp has been a great communication tool. She really adds value to our holiday experience. We are confident that she is the expert and trust her advice and guidance. In times of difficult and complicated travel it’s good to have Laura on our side.
Sent by Alex Heath
London 22/11/2021
It does not matter to Laura whether all I want is a quick budget flight or a more complex package holiday . She always enthusiastically responds to my requests and quickly and efficiently delivers . I would not hesitate in recommending her to my friends .
Sent by Sophia Spencer
Brighton 22/11/2021
Laura is AMAZING!!
Sent by David Farrar
Surrey 29/10/2021
Laura was very fast and efficient at booking my flight to Valencia
Sent by Karen Campbell
HAYWARDS HEATH 20/10/2021
Excellent customer care, professional efficient, wonderful experience. Highly recommend her.
Sent by Toni Newland
Brighton 04/10/2021
Very helpful with everything i needed to know about the place i wanted to book and anything else i needed to know.
Sent by Stephen Daniel
Brighton 01/10/2021
Laura has always been amazing with booking our holiday's we would recommend her every time
Sent by Lisa Probert
Oxfordshire 08/09/2021
Laura is flexible, helpful, patient and incredibly knowledgeable. Every holiday we've booked with her has been amazing.
Sent by Carole Boyce
Brighton 07/09/2021
Laura was extremely helpful and made every effort to ensure we were happy with our choice of holiday. Laura is very efficient and personable and we would have no hesitation in using her services again and would definitely recommend her to our family and friends
Sent by Lucinda McLean
IOW 01/09/2021
We already recommend Laura Taylor to our friends and family.
Sent by Mark Ratcliffe
Sussex 27/08/2021
Laura you do a fantastic job for Yvonne and me regarding all our holiday needs thank you
Sent by Rupert Verrell
West Sussex 03/08/2021
Laura is fantastic. So helpful. Laura has made a difficult process very easy. Very knowledgeable and professional.
Sent by Anna Ranson
Essex 30/07/2021
Laura is friendly, efficient, helpful and takes all the stress out of booking a holiday. Laura responds to emails quickly and goes above and beyond to help you get the holiday you want
Sent by Peter Daniel
Ringmer 26/07/2021
Very supportive very professional have used Laura for years
Sent by Danny Tasker
Brighton 06/07/2021
Exceptional service above & beyond
Sent by Rebecca Upton
Manchester 16/06/2021
Laura has been fantastic and made all the COVID changes much less stressful with her calm, clear and kind responses :-)
Sent by S Hodgson
Brighton 27/05/2021
Laura provided exceptional customer service and tailored our holiday to suit our needs. She has also continued to keep us updated with regards to the Covid-19 travel requirements.
Sent by Tracey McLoughlin
Hertfordshire 26/02/2020
Laura is an extremely knowledgeable and helpful travel counsellor.
Sent by Pamela Waller
East Sussex 21/02/2020
So easy, I can leave all my travel plans to Laura knowing she has the Knowledge to come up with a good deal,, Thank you for all your help.
Sent by Rebecca Upton
Manchester 10/02/2020
Brilliant service .... looking forward to our summer adventure.
Sent by Terry Johnson
Surrey 07/02/2020
Excellent service
Sent by Lisa Probert
Oxfordshire 06/02/2020
Laura is always patient, listens carefully and then recommends exactly the right things. She's always keen to look for and suggest alternatives and I always feel we get a really personal service. I can't recommend her highly enough!
Sent by David Darsey
Kent 05/02/2020
Very professional and efficient
Sent by Joanna Wheeler
Sussex 30/01/2020
Excellent service. Would definitely recommend and will be using again.
Sent by Anna Ranson
Essex 17/01/2020
Helpful, friendly, very efficient. Couldn’t ask for better service
Sent by Charlotte Havell
Northampton 08/01/2020
I have had the most efficient and helpful service.
Sent by Susannah Hamilton
Surrey 17/12/2019
Very efficient and friendly service. Thank you
Sent by Peter Daniel
Sussex 17/12/2019
A very professional Travel Counsellor, have used her for years, reliable and very dedicated
Sent by MArtin Page
Sussex 05/12/2019
All went very well
Sent by Gordon Sanderson
Surrey 25/11/2019
Very helpful
Sent by Amelia Mercer
Brighton 02/10/2019
Fab fab fab
Sent by Marion Heath
Brighton 19/09/2019
Great support even with the smallest of queries
Sent by Sarah Panter
Hertfordshire 11/09/2019
Excellent service, speed of response being the most helpful thing to me. Really great!
Sent by Kally Khalilian
Hove 09/09/2019
I highly value Laura Taylor as my most trusted travel information source and agent. I have used her services for longer than a decade and have no hesitation in recommending her 100% to anyone needing a personal, professional and knowledgeable travel support and consultancy.
Sent by Derek Allan
East Sussex 15/08/2019
First class service! All our needs taken care of. Every effort is made to please the customer.
Sent by Peter Upton
Chester 02/08/2019
Always excellent, always polite, always efficient and helpful. Have recommended Laura to lots of people.
Sent by Andrea Spencer
Surrey 26/07/2019
Excellent service. Such a complete services making travelling with a family as easy as can be!!
Sent by Heather Friel
Luton 09/07/2019
We have used Laura at Travelcounsellors for years. Each experience has been absolutely brilliant. Laura takes time to find the right holiday destination, accommodation and flights, her attention to detail is perfect.
Sent by Patricia Ansell
Brighton 27/06/2019
I would recommend Laura to anyone
Sent by Velvet Blunden
Brighton 27/06/2019
I would highly recommend Laura, she’s fanstasic and found me a fantastic honeymoon!
Sent by Frances Marshall
London 09/06/2019
Always immediate and first class
Sent by Richard James
Sussex 07/05/2019
Good customer service at all times
Sent by Yvonne Ratcliffe
Sussex 03/05/2019
Laura is always so patient and efficient in getting us the right holiday for our wishes
Sent by Terence Linnington
Brighton 24/04/2019
We should give Laura 20 out of 10 she always delivers what we need with no inconvenience to us we have always used Laura and will continue with every holiday we take :)
Sent by Gary Waller
Brighton 23/04/2019
Laura is always most helpful, offers great advice and is quick to come up with great ideas.
Sent by Terence Linnington
Brighton 28/03/2019
Laura is such an asset when booking our holiday we give her information and she always gives us answers almost straight away and if we need to make changes it’s never a problem
Sent by Terry Johnson
Surrey 28/03/2019
Very helpful and efficient
Sent by Michael Evans
Chester 11/03/2019
Hassle free all the way. Thank you.
Sent by Danny Tasker
Brighton 04/03/2019
Excellent response even out of hours
Sent by Zoe Daniel
Brighton 20/02/2019
I would never go anywhere else. Laura has done my family holidays for years. Thailand last year was planned by Laura with no detail left untouched. Utterly amazing and with 6 weeks before we went. Loved it so much we have just booked Thailand again with Laura with 7 weeks to go this time. Also planned a trip with friends and children to Disneyland Paris. Sorted a big group of us with no hassle at all. She listened to our 'wants' and always comes back with what we asked for. Always on the end of the line even when we are away to make sure everything is ok. We recommend Laura to everyone.
Sent by Megan Teroni
Essex 20/02/2019
I already have recommended Laura. Very prompt, friendly and helpful service!
Sent by Lisa Cohen
Sussex 18/02/2019
Laura is incredibly helpful, and did lots of research for a day trip to Lapland. Thank you.
Sent by Diane Sampson
Essex 07/02/2019
So far, Laura has been brilliant! She has taken all the hassle out of planning our tailor-made holiday, nothing has been too much trouble for her. All our queries have been answered straight away, very professionally. We know we can rest assured with her support.
Sent by Gemma Ward
Hertfordhshire 26/01/2019
An amazing service provided, quick and informative responses
Sent by Alex Heath
London 23/01/2019
Laura is simply without doubt the best Travel Counsellor I have ever used. Quick, efficient and totally reliable. She listens, applies and comes up with the best pricing for customers needs. She goes the extra mile in little areas that all add up.
Sent by Renny Ormond
Burgess HIll 07/12/2018
I always find that nothing is too much trouble
Sent by Sophie Emery
Brighton 19/11/2018
Laura was so helpful and made everything easy!
Sent by Mark Ratcliffe
West Sussex 12/11/2018
Laura you do a fantastic job for Yvonne and me regarding all our holiday needs thank you
Sent by Jody Ince
Brighton 02/11/2018
Super efficient and assisted in all the extra little details, plus going above and beyond when I made a mistake on one aspect of our family trip. Thank you
Sent by Gary Waller
Brighton 11/10/2018
Laura is always very patient and helpful with her suggestions.
Sent by Andrea Spencer
Surrey 11/10/2018
Laura is fantastic, sorts the best holidays so quickly and at a great price. Would recommend every time.
Sent by Stephen Daniel
Brighton 23/09/2018
Laura has always been excellent with arranging our trips, we have complete faith in her and she has never let us down
Sent by Stephen Daniel
Brighton 17/09/2018
Every time we have booked with Laura we have had excellent service and knowing that we are in safe hands she goes above and beyond to help us
Sent by Liane Nunn
Kent 17/09/2018
Always very efficient and helpful
Sent by Gordon Sanderson
Surrey 17/09/2018
I have recommended Laura to a number of friends. Always excellent prompt service. Good with suggestions and ideas as well
Sent by Lisa Probert
Oxfordshire 17/09/2018
She was fantastic! So helpful!
Sent by Zoe Daniel
Brighton 16/08/2018
Laura has excelled in booking/sorting everything out from start to finish. Her service has been amazing. We have booked 4 holidays with her this year and each one has been outstanding. From airport transfers hotels, recommending places to visit and even booklets about travelling to Thailand. I couldn’t recommend her enough.
Sent by Sally Brinner
MIlton Keynes 15/08/2018
Laura's knowledge and amazing customer service are the reason we will only use her for our future travel needs.
Sent by John Hope
Brighton 13/08/2018
Great organisation on our last trip to China, It went without any problems and we had a lovely holiday. I would recommend Laura every time, nothing is too much trouble.
Sent by Peter Upton
Chester 08/08/2018
Always available to help and advise.
Sent by Matthew Pearce
Sussex 20/07/2018
Laura made the whole process so much easier, especially as we were last minute. I will definitely be using her services again.
Sent by Wade Isteed
Polegate 23/06/2018
I was very pleased with the response from Laura. Highly recommended, will definitely be using her again.
Sent by Mark Sampson
Essex 12/06/2018
Brilliant service, always helpful and speedy responses.
Sent by Wendy Conaghan
Devon 08/06/2018
Just a quick note to thank you for the excellent service you provided for our recent holiday.
The booking, the communication and after care was impressive. The personal touch was brilliant. We will definitely use your services for our next holiday. The postcard on return and the follow up call was very kind. Will be in touch for either August or October.
Sent by Richard Cowle
Hove 08/06/2018
Laura has been fantastic throughout the process. She has been very accommodating, as our holiday plans have changed and developed. Having recently travelled in the area herself, Laura was able to suggest ideas for activities and day trips that could be of interest to my family, and give us prices and availabilities. We have booked one such excursion, and intend to book others. She was also able to arrange transfers and our ESTAs, which took the stress out for us. Thanks Laura!
Sent by Gary Cusack
Brighton 30/05/2018
Laura Taylor is always available to answer your questions what ever time of the day
Sent by Terrence Johnson
Surrey 25/05/2018
Very quick helpful service at an excellent price
Sent by Amy Rumble
Chelmsford 28/03/2018
Fantastic service from Laura Taylor - she's very efficient and never let's us down! I would highly recommend her :)
Sent by Terence Linnington
Brighton 14/03/2018
We always book our holidays with Laura because she is so efficient, we tell her where we want to go and she sorts every thing out all we do is pay and enjoy . Also with her years of experience she can always recommend great places to go we would never go elsewhere.
Sent by Jeffery Hall
Brighton 14/03/2018
Always a first class service.
Sent by Wendy Conaghan
Devon 14/03/2018
Laura listened to my needs and created a personal package for me and my family. Communication was excellent and from contact to booking was very speedy.
Sent by Russell Upton
Essex 19/02/2018
Laura was super-helpful and full of great advice.
Sent by Gordon Sanderson
Surrey 12/02/2018
Always very helpful I have recommended her to a number of friends.
Sent by Diana Groves
Portslade 08/02/2018
Great service will come to Laura again and again, thanks Laura for always giving the best possible help and service you can
Sent by Gary Waller
Brighton 23/01/2018
Laura is always very thorough and responsive. She provides an excellent service.
Sent by Peter Upton
Chester 16/01/2018
Always professional, speedy and very efficient.
Sent by Andrea Spencer
Surrey 15/01/2018
Laura is simply fantastic. I have recommended her to my parents and sister and we are now all loyal Travel Counsellor customers solely due to the superb personal service offered and delivered by Laura. I can't recommend Laura highly enough.
Sent by Sarah Petrie
Brighton 15/01/2018
You couldn’t ask for a more helpful efficient service.
Sent by Pat Ansell
Brighton 15/01/2018
Laura gives excellent service, nothing is oto much trouble, everything was done for us.
Sent by Robert Anyon
Brighton 23/10/2017
Very helpful, and prompt service
Sent by Stephen Daniel
Brighton 20/10/2017
Laura has always been absolutely amazing at booking our holidays, we have never had a bad experience, and have some truly amazing adventures
Sent by David McKenna
Brighton 20/10/2017
Really helpful and makes life a lot easier for me to have Laura do the work - great customer service and quick too. Thanks
Sent by Terry Johnson
Surrey 20/10/2017
Laura has been excellent
Sent by David Clegg
Chester 20/10/2017
Patient, helpful and nothing is any trouble.
Sent by Andrea Spencer
Surrey 20/10/2017
Laura has assisted at every stage of booking our holiday. Laura is simply amazing, I can't recommend Laura highly enough.
Sent by Mark Sampson
Essex 20/10/2017
I found the service to be very efficient and effective. My exact requirements were met very quickly.
Sent by Lauren Newson
Surrey 20/10/2017
Laura is a fantastic travel advisor, the detail, knowledge, care and attention she applies to each trip booked is remarkable. Have never received this service before until booking via Laura at TC.
Sent by David Hack
Lewes 20/10/2017
Using your service considerably reduced the burden of flight comparisons/bookings/hotel searches and we are very satisfied with the result obtained for us.
Sent by Victoria Burrell-Ashbee
Storrington 20/10/2017
Laura is fantastic always on hand and goes the extra mile to get good seats etc.
Sent by Martin Page
Brighton 20/10/2017
Always very helpful and useful information and guidance on trips
Sent by Peter Daniel
Ringmer 20/10/2017
First class service
Sent by Neil Tanner
Brighton 19/10/2017
Laura provides a personalised excellent service, well above the standard travel agent you come across in the high street. Laura prides herself on the service she gives. Readily available and quick to respond to any question or change in plans. Before I went on my multi place travels I was safe in the knowledge that Laura had organised everything and that I had nothing to be concerned about. Needless to say everything went smoothly, she even arranged for the next boarding pass to be printed in each hotel upon check out. This was excellent and not expected, it certainly helped at check in at the airports! Just a little of the service that Laura provides. I will certainly be recommending Laura to my friends and family and have already contacted her regarding my next trip in 2018 to which she is already working on!! Laura has herself travelled a lot and has experience of many countries. Whether you have you own itinerary or would like suggestions Laura will cetainly help you.Thanks Laura.
Sent by Peter Upton
Chester 24/05/2017
Have been recommending her for years!!!
Sent by Billy Ratcliffe
Brighton 24/05/2017
Laura is fantastic - very, very helpful, she knows what we want and deals with it.
Sent by Audra Bolingbroke
Brighton 28/04/2017
Always very professional and helpful.
Sent by Chris Tunbridge
Hove 28/04/2017
We always recommend you to our friends and colleagues have no fear!!
Sent by David Clegg
Chester 28/04/2017
Patient, helpful and nothing is any trouble.
Sent by Diana Groves
Brighton 28/04/2017
Always great friendly service.
Sent by David Hack
Henfield 28/04/2017
Using your service considerably reduced the burden of flight comparisons/bookings/hotel searches and we are very satisfied with the result obtained for us.
Sent by Renny Ormond
Burgess Hill 17/11/2014
Hello,
We have used Laura and Travel Counsellors for several years and the service has been exemplary. We know that I will get the best possible advice and information.
Thank you very much for your dedication to your work and the service.
Christine & Renny
Sent by Audrey Sweeney
Middlesex 06/11/2014
Dear Laura,
We have just come back from a holiday in Dubai and I wanted to say a big ‘thank you’ for all your help and follow-up with my travel arrangements.
You have been amazing with all the consideration shown....... I have not know anyone who has shown such care towards customers.
THANK YOU very much for all your help and I will forward your details to all my family and friends.
All the very best.
Audrey
Sent by John Lawson
Brighton 01/10/2012
Laura was recommended to me by a friend,I can honestly say Laura was brilliant at helping me find the perfect destination for my wife's 50th birthday present.She was in constant contact with me to arrange little details for that extra touch! I could not have wished for a better service!.. I even got a card in post asking did I have a good time? You don't get that at the travel agents!
Many thanks Laura,shall be in contact for all my holidays!
Good luck in the future!!
Sent by Terry Petrie
Brighton 28/09/2012
We are extremely grateful for all Laura's hard work in booking and planning our holiday, she really went that extra mile for us to ensure that everything ran smoothly. Everything was taken care of for us so that we had no worries about anything. She was always available at any time of day and happy to help with any queries we might have. We would definitely recommend her services to all our friends and family.
Sent by Daniel Holloway
Billericay 20/12/2011
I would like to thank Laura for arranging a couple of trips for me now to Thailand and Brazil. In both instances Laura arranged everything, flights, accommodation and transfers. Laura recommendations, particularly hotels along the way were all great and in my hour of need in Brazil (the only time I booked a hotel myself, which wasnt up to standard!!) I called Laura and the next morning moved to a lovely hotel. I would recommend Laura to anyone (the people I have so far have also been really impressed and grateful!).
Laura is well knowledged, well organised and very prompt when questions are asked. A great service overall all the way down to the little details and I would have no hesitation in recommending and using Laura again. Brilliant.
Sent by Rosemary Mitchell
London 03/12/2011
All travel arrangements and hotel reservations made for me by Laura this year have been promptly and faultlessly made. I have complete confidence in her professional skills and I am impressed by the personal care that she displays. I have been pleased recently to recommend her services to another friend.
Sent by Emma Riches
Loughton 09/11/2011
A friend introduced me to Laura and I've found her to be brilliant and very patient! My husband and I have always fancied spending Christmas and New Year somewhere hot, so we chose Thailand. I emailed Laura the places we wanted to visit and our budget. She came back to me with so many different options. Our itinerary wasn't the easiest but Laura has arranged everything from our allocated seats on the plane to road transfers, ferries, speedboats, travel insurance etc. Laura has been an absolute pleasure to deal with and it makes such a difference to deal with someone who genuinely cares.
I have recommended all my friends and family, and I shall be contacting Laura for her next mission soon!
Sent by Gary Waller
Brighton 01/11/2011
We have made use of Laura's services for the last four years in booking holidays and short breaks. We regularly pick her brains in planning a holiday. She has booked skiing holiday's in the US, short city breaks and recently a Meditteranean cruise for us. She has a great knowledge of the travel industry and pays great attention to detail. She looks after everything from airport parking right through to filling out the airline labels for us!
I have no hesitation in fully recommending Laura.
Sent by David Smart
Hove 27/10/2011
Laura has arranged a number of holidays for us now and she has provided a fantastic personal service, which even stretches at times to hand delivered travel documents!
Nothing seems to be too much trouble for her and she always manages to find the holiday to match our requirements at the right price!
Thank you Laura, we look forward to booking future holidays with you.
Sent by Jane Daniel
Brighton 26/10/2011
Laura has always delivered an excellent service, listening to our needs and requirements. Our safari to Botswana was an amazing experience thanks to Laura's hard work in making it a holiday of a lifetime. She has arranged other holidays for us since and we would not hesitate in using her again or recommending her to other people.
Sent by Frances Marshall
London 25/10/2011
I was introduced to Laura earlier this year when she booked a very successful trip to Venice for friends and me. She has since made several airline bookings for me and has organised a trip to India next year. Every contact with Laura has been a pleasure - she responds quickly - obtains the correct information - and it is a real pleasure working with someone who knows the meaning of the word "service". I have recommended her to other friends who are equally impressed.
Sent by Lynn and Chris Tunbridge
Hove 24/10/2011
Laura has looked after our travel needs for several years now and each time she provides an excellent service. Nothing is too much trouble and she always goes that extra mile to provide the little touches that really make a difference. No matter what your travel requirements, Laura is happy to help and it makes for a much more relaxing trip knowing that Laura has organised it all and is always at the end of the phone if you need her. Having been stuck on a 'cruise from hell' in the middle of the Atlantic we emailed Laura for help and she arranged our escape via the Azores sorting out the hotel and flight back home. We have recommended Laura to several of our friends and they all say the same - we can't speak highly enough of her.
Sent by lucy hill
eastbourne 24/10/2011
Firstly i would like to say a big thank you to Laura, we went to las vegas in August 2010 the overall trip was amazing, the service we received from start to finish was First class and would highly recommend her, as i have done to friends, family and anyone who mentions travelling, in fact i rate her service that much i have booked my wedding flights and accommodation with Laura for 30 guests back to las vegas for June 2012 and cant wait x x
Sent by David Banks
Brighton 21/10/2011
I found Laura great to deal with, friendly, polite and she took away all the hassle and worry that you sometimes get in sorting a holiday, will definitly use Laura again.
Sent by Lewis Yorke-Johnson
Brighton 12/01/2010
I would like to thank Laura for a wonderfully planned trip to Thailand. I gave Laura a very difficult itinerary which included arranging six different destinations, six private boat transfers, and two internal flights. We needed to work to very tight deadlines and Laura was on hand every step of the way.
I will be in touch shortly with your next challenge ! Thanks for your help