Sent by Melanie Robertson
Perth Australia 12/12/2024
Always great service and the knowledge that Leah has ensures we get a great holiday.
Based In Altrincham
Leah Mackay
Available for new enquiries
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
Luxury travel, made personal.
Looking for a holiday that feels like it was designed just for you? You’re in the right place.
I’m Leah, a Travel Counsellor based in Hale, Cheshire, and I help busy people plan unforgettable holidays without the stress. Whether you're dreaming of a luxury escape, a tailor made cruise, a multi centre adventure or a group getaway, I’ll take care of it all, right down to the tiniest detail.
Travel isn’t just my job, it’s been part of who I am for as long as I can remember. I grew up in sunny Perth, Western Australia, and started exploring the world from a young age. Since then, I’ve travelled extensively through Australia, Asia, Europe, the Middle East and North America—always searching for new places, hidden gems and amazing experiences. My friends call me Judith Chalmers because I’m always off somewhere (let's just say I could be at the airport within an hour with a full packed a suitcase).
What does that mean for you? Well, you get real, first hand knowledge, honest recommendations, and a travel experience that’s designed around you. I take the time to understand exactly what you want, so every trip I plan is completely personal.
I’ll be there from start to finish, offering advice, sorting every detail, and making sure everything runs smoothly while you relax and enjoy the journey. And if you ever need help while you’re away, I’m just a message or call away.
With access to trusted global travel partners, I’ll find you the best options—whether it’s five-star hotels, exclusive cruises, bespoke itineraries or something totally unique. And everything I book is fully financially protected for total peace of mind.
If you’re looking for a personal travel service with care, experience and just the right amount of sparkle, I’d love to help. Let’s plan something amazing.
Click here to make an appointment
My customer stories
Sent by Louise Davies
Cheshire 29/07/2024
Leah listens to customers' needs and wishes and tailors the holiday accordingly. She has plenty of experience which means that she can offer sound advice regarding activities and experiences which make a holiday all the more special.
Sent by Shaun Keaveny
London 29/07/2024
It's a shame it only goes up to 10. Leah is an exceptional and fastidious travel guru. I can safely say I am one of the trickiest and most indecisive customers one could ever (not) wish for, yet every time I vacillated or changed my mind she went with me and completely satisfied our needs. THANK YOU LEAH!! xx
Sent by Janine Bennett
Lancashire 02/08/2023
Leah has booked four holidays for us and they have all been amazing and I’m sure Dubai in February will be the same
Sent by Mel Robertson
Perth Australia 08/07/2023
Leah arranged fantastic hotels , accomodation and sorted our travel arrangements for our 3 week stay in Spain. Her knowledge and suggestions on all things related to our trip were exceptional. Will definitely be going back and I have passed on her details to anyone that I know planning European vacations. Many thanks Leah ??
Sent by Fi O'BRIEN
Perth Western Australia 28/06/2023
Dear Leah
Thanks so much for your tips and expertise on our recent ladies trip to Soain. Arriving to Barcelona and onto Majorca, then to Logrono, onto Sans Sebastian (new favourite location) and back home via Barcelona ?? we travelled via Trains, Planes and Automobiles, found welcome gifts along the way and sparkles too, accommodation locations were fab too and wanted to say thank for your agency assistance on our wonderful and memorable trip. cheers Fiona
Sent by N Sutton
Perth 28/06/2023
Leah is always speedy with her responses and is flexible with changes and looking for the best deal. She always goes above and beyond.
Sent by L Davies
Sale 07/08/2022
Prompt, professional and efficient service always delivered with a smile.
Sent by N Atkins
Clitheroe 03/08/2022
Excellent service as always
Sent by J Isaacs
Cheshire 26/07/2022
The whole experience so far has been of an impeccable standard. I wouldn’t hesitate to recommend this service and Leah has been fantastic throughout.
Sent by Katie L
Cheshire 17/06/2022
I have used Leah for years, she is incredibly friendly and helpful and takes care of our holidays from start to finish
Sent by B Russell
Altrincham 09/08/2021
Leah has been extremely helpful and has gone the extra mile to arrange our holiday in what has been very challenging circumstances for the travel industry. I would highly recommend her.
Sent by Melinda Beckett-Hughes
Bowdon, Cheshire 31/10/2020
I booked through Leah to travel for 3 weeks solo around Antalya area, staying in 3 different hotels which Leah researched and booked for me. They were all excellent choices. I changed my plans twice meaning she had to rearrange my hotels and my fights (twice). I had some medical issues (not COVID) while I was away and again Leah dealt deftly with the special requirements for my return flight. I had an amazing time and I honestly could not have done it without Leah. I would highly recommend you retain her for your next holiday, especially in these uncertain times when you really need someone on your side who has all the connections at her fingertips and knows what she is doing. She was never more than a message away when needed and this was very reassuring in my case. Thank you again Leah! ??
Sent by Lee Sharpe
Yorkshire 08/01/2020
Leah was great, she made things very simple and got us a great deal on our chosen hotel. Thanks Leah, would definitely recommend to others.
Sent by N Lentin
Hale Cheshire 25/11/2019
Leah has been an excellent travel consultant booking flights and hotels to Australia for my boyfriend and I over Christmas and New Year!
Sent by A Cunningham
Warrington 16/10/2019
Fast and friendly service. Rather than trawling through websites to find the best deal, this comes from someone who works to not only get you the best price, but also how enjoyable your vacation can be. I have a family, two tweenagers, with this in mind, Leah has found us something really central and fought for the best price too. Really happy and will use again and again.
Sent by A Tolson
West Yorkshire 10/10/2019
Despite my confusing itinerary and changes along the way, Leah was always happy and helpful. Nothing seemed too much trouble.
Sent by S Hasselberg
Hamburg, Germany 04/10/2019
Superb service, knowledge and very friendly service.
Sent by Kevin Williams
Woking Surrey 05/08/2019
Leah provides me with a fast, friendly and efficient travel booking service that I know I can 100% trust. This is very important to me, having been scammed this year by another travel consultant/company who have stolen tens of thousands from travellers over the past year. When targeted fraud is ever present, having Leah and Travel Counsellors at the end of the phone is very, very important and reassuring. I will always recommend both to family, friends and co-workers
Sent by S Nicholson
Cumbria 05/08/2019
Fabulous service will never use any other travel service again
Sent by B Paterson
Telford Shropshire 05/08/2019
Really good service, professional and thorough, would definitely recommend
Sent by K Hazelhurst
Wigan 05/08/2019
Great service, Leah made us both feel really special. Looking forward to an amazing holiday!
Sent by K Williams
Surrey 05/08/2019
Friendly, efficient a pleasure to deal with.
Sent by C Bateman
Cheshire 13/07/2019
Great service from start to finish
Sent by J Bennett
Manchester 02/07/2019
Fantabulous she has made holiday booking stress free again
Sent by A Mason
London 02/07/2019
Leah was great and very patient with us as we kept changing our mind and postponing calls to discuss. She certainly has more patience than me!
Sent by P Smith
Perth, Western Australia 16/04/2019
Wow what an experience. From start to finish and even after finish you guys just keep delivering. I have NEVER been treated so well. I would recommend you to anyone. You certainly know your stuff as every place was just perfect in it's own way. Very, very impressed. The personal touches just made my day, thank you so very much.
Sent by G Maitland
Urmston 28/02/2019
Leah has been fantastic, very patient with our many changes and accommodated all of our requests.
Sent by G Cowieson
Dundee 04/02/2019
You've done a lot of hard work to get where we are. It can't be easy organising a family holiday flying from different airport to coincide more or less at the destination. Well done Leah
Sent by A Leatham
Bolton 19/01/2019
A pleasure to deal with and puts up with our weeks of indecision without complaint! A true pro!
Sent by A Williams
Sheffield 30/09/2018
Leah spent time finding out exactly what we wanted and then offered us a few suggestions which were all really suitable
Sent by J Bennett
Lancashire 30/09/2018
After a fantastic experience working with Leah on our holiday, I have already recommended her to a work colleague who contacted her yesterday. We received a lovely card and Leah's business cards which are now in my purse and to hand to give to others which we intend to do. I think going forward this will be our preferred choice of booking our holidays
Sent by L Paterson
Wiltshire 30/09/2018
Excellent service both in researching deals and aftercare
Sent by K Williams
Woking, Surrey 09/06/2018
I prefer to deal with someone I trust rather than an automated service. I like the personal touch. As if I was the only person booking a holiday. I have already recommended Leah and Travel Counsellor to family friends and work
Sent by S Barnes
Cheshire 26/04/2018
Amazing service and a fantastic holiday to look forward to. Thank you Leah
Sent by A Powell
Bristol 26/04/2018
Excellent service and very helpful at putting the package together for us.
Sent by T Henderson Griffiths
Manchester 22/04/2018
Excellent service, first class!
Sent by A Kitson
Urmston 11/02/2018
Excellent and very helpful service from Leah, I will definitely be booking my future holidays with her.
Sent by G Ball
Bowdon, Cheshire 22/01/2018
I’ve already recommended you to friends and family. Wonderful service.
Sent by Samantha Kerr
London 06/11/2017
Leah went out of her way to find the best deal for me and make the trip special for my daughter and I. I would use her services again and recommend her to friends and family.
Sent by Peter Bell
Hinckley, Leicestershire 10/10/2017
Leah went above and beyond expectations when planning a short notice trip for us and dealt with the Monarch collapse, swiftly booking new flights.
Sent by F Bartles
Colchester 18/08/2017
If I could score this higher I would score Leah 100! The fact that we only started talking to Leah about a week before we due to leave, and the (frankly ridiculous) amount of changes we made to the plans, it's a miracle we got to the airport, let alone enjoyed a fabulous holiday. Throughout all of our dithering, Leah remained calm, supremely professional, and above all really nice to talk to. Couldn't recommend highly enough.
Sent by Neil Clarke
St Helens 26/07/2017
Leah made our booking extremely easy whilst giving us confidence we were getting the best itinerary for our needs. As a group we will definitely use Leah's services again. Thanks Leah, Great work.
Sent by Eddie Craighill
Chester 03/07/2017
Great service, very helpful in narrowing down suitable choice for a family holiday from wide selection we had available. Thanks for your patience and glad we finally could make a decision and book our holiday through you!
Based in
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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: