Based In Cardiff

Liz Hennessey

Available for new enquiries

It's Nice To Meet You

Hi, I'm Liz

I'm so happy you have visited my page!

My career in travel began over 30 years ago, first as a travel agent and later as cabin crew with a major UK airline. Those years gave me a unique insight into the travel experience both as a customer and a service provider and a true understanding of what makes a holiday special.

While raising a large family, I moved into education as a Learning Support Assistant, a much-loved and rewarding role that shaped my patience, empathy and ability to truly listen. These skills now sit at the heart of how I work with my travel clients.

For the past year, I have proudly worked as a Travel Counsellor, returning to my lifelong passion with renewed knowledge, confidence and enthusiasm and I continue to learn every day. I love researching faraway shores, imagining possibilities and creating tailored trips that truly fit my clients.

I’ve experienced all styles of travel, from short breaks and staycations to family, multi-generational, group, Disney, ski (very much Bridget Jones style!), long-haul, luxury and budget holidays. Favourite destinations include Switzerland, Thailand, the Caribbean, Bermuda, Florida, Ibiza, Skiathos and Cornwall.

I am particularly passionate about helping those who find travel more challenging. Whether supporting guests with additional needs, sensory sensitivities or reduced mobility, I take time to ensure the right accommodation, calm spaces and appropriate assistance from quiet rooms and pools to airport and aircraft support. With personal experience of caring for loved ones with differing needs, I approach every trip with patience, understanding and genuine care.

The award-winning, fully protected Travel Counsellors model allows me to combine global expertise with a truly personal touch. I’d love to connect, hear your ideas and help bring your travel dreams to life.

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My customer stories

Sent by P Jones

Liz Hennessey provided outstanding service throughout she was knowledgeable, responsive, and genuinely took the time to understand my needs. The whole experience was smooth and stress free, and I wouldn’t hesitate to recommend her to friends, family, and colleagues.

Sent by Helen K

This was to be a holiday of a lifetime… This was to be a holiday of a lifetime catching up with our family in Australia for a wedding with a few cheeky stop overs on route there, and back home. Nothing was too much trouble, Liz Hennessey from Travel Counsellors went above and beyond finding the perfect places for our stay checking in with us regularly, to make sure we were happy with all the details of the trip both at home and while away, But also rechecking in with our accommodation prior to our arrival sometimes getting upgrades or cracking views. But also taking care of all the extra details, like transfers so drivers got intouch throughout the trip on our arrival or departure so the trip ran smoothly and allowing for a stressfree holiday. Also checking we had all the relevant paperwork, visas insurance and entry requirements for entry to each country visiting. Therefore would not hesitate to recommend Liz @ Travel Counsellors for a Perfect stress free holiday. Thank you so much Liz from Helen, Nick and Melanie. 🥰

Sent by April Drewen

Liz is so approachable and genuinely wants you to enjoy and get the most out of your holiday. I've found her to be very knowledgeable about all aspects of traveling and I will definitely be contacting her for any future travel plans I have.

Sent by Gemma George

Liz is very friendly, helpful and knowledgeable. Made booking our holiday a breeze!

Sent by Michael Fry

Excellent on all fronts- many thanks, Liz !

Sent by Kelly Alderson

Excellent service provided by Liz!

Sent by Joanna Fry

Liz really listened to what we were looking for and came back to us with some great suggestions, one of which we booked. We are off on holiday soon and can’t wait.

Sent by Catherine Wadmore

Liz was really helpful and knowledgeable in helping us find our perfect break .

Sent by Anthony Worrell

Had a wonderful 3 day break in Dublin, Hotel was amazing. Irish Coffee making class was excellent, transfers to and from the Airport all ran smoothly Thank you so much Liz Hennessey Will definitely be booking our next holiday with you Hope further afield next time

Sent by Mr Evans

Liz, was thorough from the start of organising our cycling trip to Spain, I will using Liz again for my other short trips and family holidays!

Sent by Victoria Creedon

Liz was AMAZING!!! She was patient, knowledgeable and efficient. She has booked us what looks like a holiday of a lifetime - we can’t wait. I would HIGHLY recommend Liz to anybody.

Sent by Ann Reid

Liz was great to deal with - very helpful and informative. Her choices were amazing and definitely catered to all our needs. Considering the age range was 25-62 she certainly worked to enhance all our experiences - will definitely use her again and will not hesitate to recommend her. Date of travel 27/5/25

Sent by Emma Jones

Liz did an absolutely amazing job helping my boyfriend and me book our first holiday together. She was so patient with all our changes and really took the time to find something perfect for us. Everything was smooth, stress-free, and exactly what we hoped for. We couldn’t have asked for a better experience, already recommend to family and friends and in the process of booking my next holiday with her!! – thank you, Liz!

Sent by Susan Robson

Liz was very helpful and knowledgeable whilst booking my holiday in Dublin

Sent by Rachel Hennessey

Everything was so simple and easy. I told Liz exactly what we wanted and an itinerary and confirmation was sent through within minutes!! Great service, will definitely use TC and Liz again.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Mamma Mia Greek escape

08 September 2025

This spontaneous 3 night escape to the beautiful tiny Sporades island of Skiathos . While its sister island Skopelos might be more famous for its starring role in Mamma Mia, Skiathos has its own charm, and it’s only a short hop away from all the movie magic. I first visited in 2023 with the husband to explore the iconic Mamma Mia filming locations on Skopelos. This time, I returned with my 21-year

A Chic Long Weekend in Paris: From Cardiff to the City of Lights

10 June 2025

Friday: Cardiff London Paris We set off from Cardiff Central around 9am, arriving at London Paddington without a hitch. Ahead of our Eurostar departure, we tackled the bustling St. Pancras—crowded, but smooth sailing overall. A calm métro ride later, we checked into the luxurious Hôtel Paris Bastille Boutet by 7pm.In the heart of the 11th arrondissement and near Bastille, this hotel is located

Ski and Nostalgia

05 May 2025

Saas Fee & "Last Christmas" Magic: A Wham-Lover’s Ski Getaway in the Swiss Alps December 2024 marked the 40th anniversary of Wham!’s Last Christmas, and as a lifelong fan, I couldn’t resist the chance to walk in George Michael’s snowy footsteps. We booked a spontaneous 4-night, 5-day trip to Saas Fee, the enchanting Swiss village where the iconic music video was filmed. Our plan? Blend nostalgia

Contact Me

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