Based in Colchester

Liz Standley

It's Nice To Meet You

Hello! I’m Liz and as an independent travel agent and someone who has worked in the travel industry for many years, I can provide you with a personal, friendly and bespoke travel agency service which is second to none.

I’m based in Wivenhoe, near Colchester, Essex, but my customers come from all over the Uk and the World! As your Travel Counsellor, I can arrange a holiday tailored to meet your personal needs, dreams and desires. I take care of everything right down to the tiniest detail, so that you can enjoy a stress-free and hassle-free holiday.

Whatever your holiday choice, whether it be relaxing in the Maldives, enjoying a city break in Europe, enjoying a family holiday in the Canaries, or a city break in New York, a trip to Vietnam and Cambodia, a magical trip to Lapland, a cruise on Celebrity Edge, skiing in Colorado, or a cottage in Cornwall. I’m here to help.

I am proud to work for multi-award-winning Travel Counsellors, a company with a high customer satisfaction score unrivalled by other travel agents. Our trophy cabinet is so jam-packed!

Also, to give you peace of mind, your money is 100% safe with Travel Counsellors as it is protected by both ATOL and the unique Travel Counsellors’ Trust, protection which no other travel agency provides.

I very much look forward to becoming your personal Travel Counsellor. Please contact me by email or phone so that I can get to know you and discuss your holiday needs.

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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Kenyan Safari and Zanzibar beach fun!

04 November 2019

A safari has been on my bucket list for a little while, but I was waiting for my daughter (Mathilde) to be old enough to enjoy it. For this trip she was nearly 7 and what an experience it was! We flew to Nairobi with BA and started our trip visiting friends, who moved to Kenya last year. They live in Nanyuki, north of Nairobi. It can be reached by a Safarilink plane from Nairobi, but we chose to travel by taxi as was cheaper. The journey was long, taking around 4 hours. It’s a beautiful part of Kenya and known for its gateway to Mount Kenya. We stayed for 4 nights and had some lovely days out. The first day Mathilde went horse riding with her friends, we visited Mount Kenya Wildlife Conservancy, where we were able to get close with some injured and rescued animals, including a tortoise called Speedy! Mathilde fed a beautiful little orphaned Gazelle with a bottle. Another day we visited Ol Pejeta Conservancy, situated right on the equator and home to the "Big five game" (lion, Cape buffalo, African elephant, leopard and rhino). It is a wonderful place where you drive around in your own vehicle. Ol Pejata works to conserve wildlife and we loved it. They also house the last 2 Northern White Rhinos (both female), extinct in the wild. They are hoping to fertilise some eggs with frozen sperm from two male Rhinos they collected a few years ago. The last day of our visit we went to a ranch where again we drove around in our friends 4 x 4 Land Cruiser. We packed the car with all the kids and provisions of Ginger Ale and Rum to drink at a fabulous viewing point! The weather was wet, but we saw lots of wildlife, including a lioness and 2 cubs. We were sad to say goodbye to our friends, but we headed back to Nairobi for the next part of our adventure - The Masai Mara for a 3 night safari! We took an early morning flight with Safarilink from Nairobi, Wilson airport, landing on the Keekorok landing strip ready and eager to see lots of animals. And boy it didn't disappoint! Within the 1st half an hour of our 1st game drive we saw two leopards! We had a morning game drive every day at 6.30am, which I thought Mathilde would struggle with, but she loved it! Every afternoon we had another one at 3pm. We enjoyed relaxing in the afternoon at the lodge swimming pool and enjoying the gardens and hippo pool! One afternoon we visited the Masai Village, a bit of a tourist trap, but good to show Mathilde how the Masai tribes live/lived. During the rest of the trip we managed to see the "Big Five Game" and lots of elephants, zebras, giraffes and some close encounters with lots of lions! Then on the last day we saw a Rhino (one of only 40 in the Masai Mara) and a pack of 5 cheetahs. After 3 nights we travelled back to Nairobi and stayed a night at the Hilton Doubletree by the airport. It was good to stop and relax, swim in the rooftop pool and get ready for the last stop of our African adventure! The next stop was Zanzibar and 4 nights on the north coast by the town of Nungwi. The beaches on the north coast are stunning and the one at the La Gemma Dell'Est hotel didn't disappoint! This is an all-inclusive hotel and the food, facilities and gardens were outstanding. We were upgrade to a room in the Presidential Villa, we had a private pool, just shared with 4 other rooms! We relaxed, swam in the pools and snorkeled in the sea, ate good food and drank lovely cocktails and mocktails! One morning we booked a trip to Mnemba Island with some Dolphin searching on the way. What a beautiful place. It’s a true barefoot feel island boasting Naomi Campbell, Bill Gates and Tom Cruise as former guests! We couldn't step foot on the island, but we anchored up and did some snorkeling just off the beach. We saw lots of beautiful fish and on the way home our captain plunged into some of the shallow waters and came back up with some colourful starfish. Mathilde enjoyed looking at them and picking them up, before we placed them back in the Indian Ocean. After 4 nights in Zanzibar, we headed home via Nairobi to get our BA flight back to London. We had a 6 hour wait in Nairobi, but we checked into the Swissport Lounge, perfectly situated at gate 10, where the BA flight departs from. The Premium Economy seats were a good call for the way home and we both managed to sleep, before we touched down in London to a cold and cloudy morning. Take us back to those African Skies and bright blue Zanzibar waters!

A weekend in Amsterdam and a tour of Holland America Line’s cruise ship MS Koningsdam

27 September 2017

In September 2017 I was lucky to be one of a small group of Travel Counsellors invited to visit Holland America Line’s newest cruise ship, MS Koningsdam, when she was docked in Amsterdam. It was also great to spend a weekend break in the wonderful vibrant city of Amsterdam hosted by Super Break who organise inspiring short breaks in the UK and Europe. We flew to Schiphol International Airport and took a train (they run every 10 minutes) to Amsterdam’s Central Station. We stayed at the Movenpick Hotel, which is a short walk from the station and handy for taking a break in Amsterdam. After a morning walking tour, which took us along canals, over bridges and past gabled buildings, museums and through the famous Dam Square, Rembrandt Square and the Leidseplan, we had a typical Dutch lunch at Haesje Claes. In the evening, we were treated by Super Break to a dinner canal cruise. It was great to see the city lit up at night and to glide past the Skinny Bridge, the Opera House and Anne Frank’s House and Museum. Amsterdam is a vibrant and interesting city and a great place to people watch. It does not disappoint. We visited the Sky Lounge on the Saturday night -- a great place from which to view the city. Early on Sunday morning we were woken to the sight and sound of MS Koningsdam mooring on the quayside just outside our hotel. She was a beautiful sight. She is a medium-sized cruise ship carrying 2,650 passengers. Launched into service in 2016, she is the first of her class ushering in a new era of Pinnacle-class cruising. The ship was truly impressive. The décor, which has a musical theme, was lovely. The central atrium at the heart of the ship soaring three decks high was incredible. There is a wide range of accommodation for all budgets, from state rooms and suites to family cabins. Delicious and exciting food and dining options range from informal buffet areas to speciality restaurants (Italian, French, Asian, American etc.) There is everything from burger and fries by the lido pool to the Pan-Asian flavours of the Tamarind restaurant to the ultimate and luxurious dining experience of the Pinnacle Grill. For ‘foodies’ a unique dining and culinary experience is America’s Test Kitchen where guests can experience an exciting array of live onboard cooking shows and hands-on workshops. On our visit, we were treated to a delicious lunch served by friendly staff in the spacious and beautiful main dining room. Activity and entertainment options abound, including classes to learn something new and film and stage shows. In addition to the cookery school, activities include wine-blending classes (at Blend), digital workshops, and BBC Earth Experiences, and much more. You can rejuvenate at Greenhouse Spa & Salon, take a Pilates class or simply relax and unwind. There are two swimming pools and a fitness centre, as well as basket and volleyball courts. There are also dazzling entertainment and nightlife options. There is an excellent choice of bars and there is a casino. For children, Club HAL, Holland America Line’s youth activities program, offers an array of entertaining events for children and young people aged 3-17, supervised by professionally trained staff. They can, for example, join others of the same age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. It was great to visit Amsterdam and to have a guided tour of MS Koningsdam. I hope to visit Amsterdam again; and to take a cruise on MS Koningsdam one day in the future. If you would like to find out more about MS Koningsdam and Holland America Line cruises or about taking a holiday break in Amsterdam, then please do get in touch. I would love to hear from you.

Eurocamping on the Med

20 June 2017

In June I took a short Eurocamp break on the Med at Marseillan-Plage in the Languedoc-Roussillon region of south-west France. It was great to get away for a few days! Eurocamp has a wide choice of locations in Europe (over 180 sites in 13 countries and islands, including France, Spain and Italy). One of the advantages of Eurocamp is that you can arrive and depart on any day of the week and there is no minimum duration. We stayed for four nights from Friday to Tuesday. We flew to Carcassonne where my parents picked us up, but there are other airports nearby at Montpellier and Nimes, with Beziers (19km) being the nearest to the site. Eurocamp has plenty of campsites next to the sea, and this influenced our choice of Marseillan-Plage where we stayed at the four-star Beach Garden site which had direct access to a wonderful sandy beach and to the blue waters of the Med. On site were a magnificent lagoon-style pool and a 33 metre pool. There were waterslides and a children’s pool with water-shooting fish and dragons. My 4-year-old daughter loved it! We were also free to use the pool complex just down the road at the Beach Club site but we were happy where we were! Our site, at Beach Garden, had a spa and kids’ clubs, playgrounds for children, and various sports’ facilities. There was something available for all age-groups. Eurocamp has a wide range of well-equipped accommodation to choose from, including holiday homes, tents, lodges and bungalows. We stayed in an excellently equipped mobile home with a covered terrace, barbecue, etc. The air-conditioning was excellent and we needed it, as the temperatures were in the 80s! On site was a really good boulangerie where we bought delicious crusty baguettes for our breakfasts and picnic lunches. It also sold pizzas. Although there were supermarkets within close driving distance we used the site supermarket for our provisions as we were only there for a few days. We had a couple of meals out, one just down the road from the site and the other at a restaurant in the wine-growing village of Florensac just 20 minutes away. The site has a bar where we sat drying off in the sun and drinking cold beers and rosé wine after our swims. It also has a restaurant with views over the pool and the sea. Perhaps we will try the restaurant next time! There are interesting places to visit in the locality. Marseillan, just down the road, is a pretty portside town. We also visited Vias where we had a swim and looked for shells at Vias plage. Sète and Agde are also great places to visit. There is an aquarium and forest adventure trail at Agde. There are pretty wine villages inland. The Canal du Midi, a UNESCO World Heritage site, goes into the sea at nearby Marseillan. The Canal is great for cycling along and for boating trips. All in all we had a great short break with Eurocamp in this lovely part of la Belle France!

Rome

09 May 2017

In May I spent a fantastic few days in Rome. It is a buzzing and energetic city where classical ruins and early Christian churches stand alongside Renaissance palazzos and Baroque fountains. Its attractions are endless. They include, for instance, the Colosseum, the Roman Forum, the Borghese Gallery (with one of the finest art collections in the world), the Vatican Museums, the Sistine Chapel, the Spanish Steps, St Peter’s (the largest church in Christendom) and the Trevi Fountain. Most of these are within walking distance of each other. Eating out, shopping and nightlife are also great. Its Mediterranean climate is also a plus factor. On our visit, we visited one of Rome’s best-known attractions, the Pantheon. It was hard to believe that this Roman temple to the gods was nearly 2,000 years old and that its huge bronze doors were original! We took a short walk from the Pantheon to the famous Piazza Navona with its three fountains, the most impressive being Bernini’s fountain of the Four Rivers. It was great to sit there in the sunshine with an Aperol spritz, a delicious Italian cocktail, and soak up the atmosphere. Rome is full of hidden gems, and not far from the Pantheon we came across the beautiful Church of Sant'Ignazio di Loyola. Its frescoes are breath-taking, particularly those on the ceiling with its optical illusion of a ‘dome’. It made a great substitute for the famous Sistine Chapel which we did not have time to visit. We must do that next time! We also spent an hour or so in the beautiful Giardino degli Aranci (Orange Garden) on the Aventine Hill with its wonderful panoramic views over the city, particularly towards St Peter's. It is a tranquil leafy place. Nearby are the beautiful church of S. Sabina, and, in the Piazza dei Cavalieri di Malta, the famous keyhole view of St Peter's. On our way back to Ciampino Airport we travelled along the famous Appian Way, constructed in 312 BC to move troops and goods swiftly between Rome and the south. Its semi-rural feeling was a contrast to the buzz of the city. If you have the time it is worth taking a trip out of Rome to visit the many other interesting places, such as Ostia Antica (Rome’s former port and town which has been excavated to give you a real sense of what life was like in an ancient Roman town) and the ancient Etruscan tombs at the UNESCO World Heritage sites of Cerveteri and Tarquinia in northern Lazio. We were lucky enough to get the opportunity to visit beautiful Lake Bracciano, a huge volcanic lake about an hour’s drive to the north of Rome. It is excellent for swimming and even has its own steamer which crosses the lake between Bracciano and Trevigano. Tom Cruise and Katie Holmes were married at Bracciano Castle which overlooks the lake. Eating out in Rome is great. There is a vibrant café life and there are excellent restaurants. If you like pizzas, pasta and ice cream this is the place to come! We had an excellent meal at Sagra del Vino da Candido, a family-run restaurant offering traditional Roman cuisine. This was in addition to the wine, cocktails and delicious coffees we had sitting out in the sunshine. If you would like me to arrange a holiday for you in Rome, then please do contact me. Travel Counsellors has a wide range of holidays on offer both in Rome and in other parts of Italy. If you have half the fun I had, then you will have had a super time! Ciao!

Fun in Fuerteventura!

19 March 2017

At the beginning of March 2017, I had a great holiday with my four year old daughter in beautiful Fuerteventura, one of the Canary Islands. It was our first time there and the experience was fantastic. We had great fun and I highly recommend it. Fuerteventura, the second largest of Spain’s Canary Islands, lies in the Atlantic Ocean 100 km off the coast of Africa. With over 3,000 hours of sunshine each year, it is an all-year-round holiday destination. The weather is similar to the weather in Florida and Mexico which are on the same latitude. We had excellent weather with temperatures in the high 20s for our stay in March – not bad when it was cold and rainy in England! We flew from Stansted (a 4 hour flight) and hired a car, but shared transfers and private transfers are available from the airport. My daughter loved the little red Fiat 500 we hired. It looked like a Noddy car! Travel Counsellors has a wide selection of hotels to offer you in Fuerteventura (from 3 star to 5 star luxury). We stayed at one of TC’s top-selling hotels in Fuerteventura, the Suite Hotel Atlantis (4 star superior, all inclusive), situated in Corralejo to the north of the island. With one and two-bedroom suites, the hotel is perfect for both family and adult-only holidays. The hotel has a wealth of facilities. There are lots of swimming pools and facilities for children. My daughter particularly loved the kids’ club. The hotel is also suitable for adult-only holidays as it has a premium adults’ only section with its own adult-only pool and lounge plus access in the main resort to an adult-only restaurant. We spent a lot of time on the beaches. Fuerteventura has miles and miles of sandy beaches and golden sand dunes, some of the most impressive in Europe. Water sports are popular, with surfing, windsurfing, kite surfing and water skiing. We particularly enjoyed our trip to the fantastic beaches and crystal-clear lagoons at El Cotillo, a small rustic fishing village on the northwest corner of Fuerteventura, and less than half an hour’s drive from Corralejo. We had a fantastic meal at La Vaca Azul (the Blue Cow) restaurant in El Cotillo with a roof terrace looking out to sea and over the harbour. One of the best days of our holiday was our boat trip to the Island of Lobos (Isla de Lobos) offered by a company called Fuertecharter. We were picked up from our hotel and sailed by catamaran and then by high-speed rib to the island. Our trip included free lunch and drinks, paddle boarding, kayaking and scuba diving. We swam from the catamaran in lovely clear water with the fish swimming round us. The crew took free photos of us underwater which we could download free from Fuertecharter’s website. It was a wonderful day out. We really enjoyed our stay in Fuerteventura. With perfect weather, beautiful sandy beaches, crystal-clear blue seas and good restaurants, what more could we want? We loved it! If you want to find out more about Fuerteventura and the hotels and holidays Travel Counsellors can offer you, then please feel free to contact me. I will be happy to help plan your holiday on the beautiful island of Fuerteventura, or on any of the other Canary Islands. Adiós y felices vacaciones!

Holidaying with your dog in France

13 February 2017

You may want to take your dog on holiday with you to France– perhaps because she is one of the family or because you haven’t got anyone to look after her or you don’t want her to stay in kennels (because of the cost or potential trauma). I have dog called Saffie and I have often taken her to France. Taking a dog to France (and other European countries) is not difficult. In this blog I provide you with some useful tips and advice about doing so. Driving in France with your dog is much easier than in the UK because on all the main roads across France there are Service Areas (Aires) where you can let your dog out for a short break. These Aires have lots of space with grass and shady areas and picnic tables and toilet facilities. When you book your holiday, you will need to get me as your Travel Counsellor to check whether dogs are allowed and whether the accommodation is suitable (e.g. whether there is sufficient shade, if there is space for it to play, if the property is secure). You will also need to get me to check what requirements the travel company has with regards to taking your dog. As you will need to take your dog to a vet in France before you travel back to the UK, I can fix this up for you as I speak French. Under the EU Pets Travel Scheme (PETS) your dog (or cat) can re-enter the UK from another EU country without having to be quarantined. Special rules apply to guide and assistance dogs. Similar rules apply to cats. None of these rules are currently affected by Brexit. To enter France Your dog must be microchipped and have a valid EU Pet Passport and up-to-date and certificated vaccinations. Your dog must also have been vaccinated against rabies in the previous 21 days or have an in-date rabies booster. If your dog misses a rabies booster you will not be able to travel for 21 days. Your dog must be at least 15 weeks old at the time of travel. How to get an EU Pet Passport Step 1 Get your dog microchipped (it is a good idea to keep a note of this number and see that it has been correctly recorded on all documentation). Step 2 Get your dog vaccinated against rabies. This can only be done after your dog has been microchipped, otherwise it will have to be done again. Make sure the vaccination record contains: the correct microchip number; the vaccination date and vaccine details; the date by which the booster vaccination must be given. . Step 3 Applying for an EU Pet Passport This can be obtained from a vet in the UK. As the rabies vaccine must be given at least 21 days before you travel, you will need to apply for the Passport at least 21 days before you travel. The vet will vaccinate your dog against rabies (if needed) and complete the Passport for you. The passport will list the various treatments your dog has had. Checking in on departure All you will need to do is show the Pet Passport. On Channel crossings your dog will be required to remain in the car, but on longer crossings (e.g. to Brittany) there may be special provision for dogs. There is a small charge (usually about £15-£20 each way). The check-in time will be a little earlier if you are travelling with a dog. Bringing your dog back into the UK Your dog must be microchipped, have an EU Pet Passport, and have been vaccinated against rabies. It must also have been treated by a vet in France for tapeworm (and have had it recorded in the Pet Passport). This tapeworm treatment must have been given no less than 24 hours and no more than 120 hours (5 days) before your scheduled arrival time in the UK. I can fix this up for you if you like. When you arrive at passport control, your dog’s Pet Passport will be checked and its microchip read. So taking a dog to France is easy. You will have a great time with your dog and your dog will love it. When you have done it once, you will want to do it again! Bon voyage et bonnes vacances à vous et à votre chien! Details correct as of February 2017 but please get in touch with me for further information.

My customer stories

Sent by Kate Sparsi

I was looking online for a holiday, nothing fancy or complicated, and became completely overwhelmed, frustrated and de-motivated by the process. A couple of friends suggested Liz so I called her, explained what I was looking for and within a day she had put together some suggestions, priced them and presented them to me. The holiday was exactly what I had asked for and it was all done for us; booked, checked in, transfers sorted, Liz had even written out our luggage labels. She really took the stress out of the process and we had a really lovely holiday. I'm now asking Liz to help me with a Christmas break!

Sent by A Reader

Have returned back from a holiday for my 30th birthday recommended and booked through Liz. Everything was perfect from start to finish, we loved the hotel and the location, and booking with Liz made everything so easy. Wouldn’t hesitate to book through her again. Thank you so much!

Sent by Frances Kerr

We are just back from a fantastic week's skiing, arranged by Liz. Our holiday had to be postponed and rebooked four times due to covid and personal circumstances and Liz took all the stress off my shoulders, even arranging a late notice change of date and location! Liz helped us find just the right holiday for our needs and budget and was always available and quick to respond to queries. The extra touches were much appreciated too (ready filled-in luggage tags and travel sweets!) I would have no hesitation recommending Liz to others and look forward to her help organising a once-in-a-lifetime family holiday next year. Thanks Liz

Sent by Allison Bond

As usual Liz was supportive and reassuring - especially vital as it's not been easy to travel to places like Australia with the Covid restrictions. She's always replied promptly to any queries and rings on the phone to chat over options which is always a blessing. I would always recommend her to anyone planning a trip.

Sent by Kieran Welfare

Liz was a great help in planning and arranging our holiday to Iceland. The sights and trips we managed to see and do are truly unforgettable. Even with the adverse weather conditions we received Liz was always on hand to help us sort cancellations and rebook no matter what time of day and day of the week. Would highly recommend travel counsellors if you want to have a holiday planned for you. Will be using again in the future for future trips.

Sent by Liz Makins

I have just returned from a holiday to Dubai arranged by Luz Standley. From my first enquiry to the final phone call to see how my holiday was, Liz was fantastic. I have now booked several other trips with her as I feel her customer service is second to none and more importantly is conscious of our budgets and needs and always tries to get the best holiday for us! I would highly recommend Liz, and she is now our 100% go to for all future bookings!

Sent by Alex O’Dell

We just returned from the most wonderful trip to Corralejo, the hotel was incredible and so suited to our needs. From checking us in, to organising our transfer and being on the end of the phone when the storms hit Liz was so patient and professional. Liz took the time to really understand what we wanted as a family. She makes the whole process of booking a holiday seamless and not stressful. Our biggest worry was the accommodation and she hit the nail on the head, it was perfect. We can’t wait to go back!

Sent by Helen Durrant-Green

Liz was amazing, after numerous alterations to our schedule Liz was a total professional and dealt with our changing circumstances with ease. I can’t rate Liz highly enough. I’ve already booked my next two holidays with her.

Sent by Lindsey Fosker

Liz booked us the most amazing holiday to Mauritius for my husbands 50th. She literally sorted everything that we asked for and she recommended the BEST boutique hotel we have ever had the pleasure of staying in. She sorted out our very fussy flight requirements and ensured we were updated every step of the way. We also had her help whilst we were away due to some COVID rule changes, which she dealt with really quickly and put our minds at rest immediately. There is absolutely nothing we would change about our holiday and we will most definitely be booking all our future holiday's with Liz. We can't recommend her enough!

Sent by Nina Lawrey

Liz recommended and booked an amazing Lapland trip for me and my son. From our initial conversations she listened to what we wanted and the type of trip we were looking for and made a perfect recommendation. She took care of all our pre-departure needs and even gave my son a gift to open on the day of our departure. Liz was especially helpful given the constant changes in departure/arrival requirements because of the pandemic, it made our journey so easy and even with a change by the Govt. two days before our holiday, she told us exactly what we needed to do and gave us all the information we needed. An excellent travel advisor and booker! Thanks, Liz.

Sent by L Martin

We went to Lapland 14-17th Dec. Wow! Trip of a lifetime, so many wonderful memories made with my family. I have nothing negative to say about our trip and it was worth every penny. I actually cried when I left the huskies. Booked with Liz Standley, who was wonderful from start to finish. From reassuring me often, about all the continuous changes with Covid and travel rules, sending a present to my children before we went and then actually messaging whilst we were there making sure everything was okay. Highly recommend

Sent by Will Jefferies

Fantastic help for me during a crisis on Boxing Day! Liz helped me to secure a new flight when my previous one fell through. So glad of the help. Liz was very kind and helpful.

Sent by Steve Earl

After presenting a quite different travel request to Liz and at short notice - a trip to Poland to watch my daughter(age 14) represent England in the UEFA U17's Euro's qualifier. This area of Poland was one that I was very unfamiliar with, Liz arranged and delivered an outstanding service, everything was seemless and her attention to detail was first class. Whilst travelling during 'covid' times her knowledge, advice and experience was key and no question or query was too much for her to respond too at any time. The trip was successful and the girls qualified for the next stage of the competition, as soon as we know dates and location we will definitely be contacting Liz to organise our trip. Couldn't recommend Liz highly enough.

Sent by H Cooper

We made it to Lapland and it was AMAZING, a once in a life time dream trip, and your help and advice was just so reassuring THANK YOU!!!! I think you are brilliant in usual times, but in a time when restrictions are changing by the hour, to know I had someone else to check with, and know the best place to order tests etc with was such a great reassurance. THANK YOU!!!!

Sent by Persephone Lewin

All things not possible Liz Standley made possible. She was a whirlwind of efficiency and kindness, always at hand if there was a query; we were very lucky to have her look after us.

Sent by Jacqueline Dobson

I cannot rate Liz highly enough for the level of service that we received in organising our holiday. Even though I love to go on holiday, I find making the travel arrangements very stressful and Liz came to our rescue! We gave her when and roughly where and she came up with the most perfect holiday for the two us and our puppy. Liz's attention to detail is second to none and will definitely be using her services again - in fact we have booked another trip through Liz at Travel Counsellors and will do again and again! 5 stars all round!

Sent by John Kerr

We had a lovely holiday in Corralejo and the hotel was great, also the staff very helpful in terms of suggesting places to go, beaches to visit etc. The travel there and back were both relatively easy, despite the restrictions and concerns over covid and I'd would thoroughly recommend both the are and the hotel. Also, Liz was very efficient and helpful and made the whole trip so much easier.

Sent by Natalie Pruzhanova

We 100% recommend Liz for your travel needs! She has helped us so much with not only booking our trip but also understanding the extra travel requirements during the pandemic. It took the stress away knowing I could text or call her if I needed help or advice. We had a great time and I will not hesitate booking through her again. Liz also made it extra nice by putting in little sweet touches. She messaged on the day we flew, while we were there to check all was going ok and when we got home. We are so grateful to her for going the extra mile and making our family holiday such a great one! Thank you Liz! The Pruzhanov Family

Sent by Allan Quinnell

I have been my wife's full time carer for more than 10 years and in that time had never had any chance of a holiday or respite in any way. Our children eventually realised that generally I was at a low ebb and decided to take care of their Mum to give me a much needed holiday. Having organised their stay here. My next problem was where to go to get away from it all. Local travel agents were virtually non existent so no joy there. Looking on the web was not much better because the covid lockdown was only just starting to ease off. I eventually located Liz Standley who was able find me a 10 day cruise with Cunard around the UK. It was all I needed. Without Liz I doubt if I would have been able find such a relaxing holiday because of all the travel anomalies created by this awful pandemic. Thanks Liz

Sent by P Small

At the moment it is also almost impossible not to have a consultant to walk you through the minefield of regulations and form filling for a holiday abroad. Without Liz's calm input I would not have gone to Ibiza!

Sent by J Cameron

Dear Liz, Thanks for helping us book accommodation for our holiday in Wales this year…so relaxing to get away! The two cottages we stayed in were fresh, well appointed, full of character and in great locations for exploring Wales. Booking though you gave us a bit more confidence than other providers and your communication before and during our stay was really helpful. Will definitely come back to you to book our next holiday!

Sent by R Epstein

Liz booked us a Disney Staycation cruise this summer and she was honestly outstanding. She helped us get booked onto a very busy and sought after cruise and then helped us so much with the reservation, check-in and inevitable Covid paperwork. She even messaged me on the day of the cruise to make sure we got onboard ok. I can’t recommend her fantastic caring and personal service highly enough!

Sent by T Wheatley-Perry

Thanks for organising the Croatia break for Ben and I. Great hotel and beautiful place – another good choice.

Sent by Cecilia P

Liz is an amazing travel consultant. She takes time to understand all your travel needs. Highly recommend

Sent by Sally Blunden

Efficient and friendly service. Liz found us exactly what we wanted. In tricky COVID times her advice and expertise was invaluable.

Sent by Nicola Goodchild

I've never used a Travel Counsellor before but when my partner and I wanted to have a mini break in Wales once self catering accommodation had opened up in April, Liz was the obvious choice. I gave her some specific criteria to meet on location, type of accommodation, necessity of a hot tub, landscape and distance from my parents house in Mid Wales. She knew of a few places off the top of her head and one of them was exactly what we were looking for. It felt like a such a luxury to have all the Googling and booking I would have done myself rendered unnecessary! I will definitely come back to Liz again. ;)

Sent by Gemma Hakins

Quick and easy move through Kalamata airport then very short transfer of less than 30 mins in new air con coach. From the moment we arrived in the resort, the kids were looked after! Friendly and professional staff. Instant friends of the same age, and water and land activities galore- non-stop from 09.30-23.00 if they and you want! Best active kids club we’ve found and great from pre-school right up to 17, organised in two year age groups with equal mix of boys & girls in each group. Exceptionally clean and very Covid-safe: far more than the UK! Although a large resort, it’s well spaced out and landscaped so you never felt it was large or busy. And there was always a poolside space if wanted and easy to book spa services. Good breakfast buffet and wide variety of fresh salads and some local hot buffet dishes for lunch & dinner. Usual kids food (Bolognese, chicken nuggets etc). Good hotel recommendations for local restaurants for the non-inclusive nights. Great watersport and gym/ Pilates instructors, from kids to adults, at all levels. Only issue was the need for more shaded areas on the beach as it was mid-40 degree Celsius. Thank you Liz Stanley, for organising such a well-needed, fun holiday that gave mum a break after working full-time from home for 17 months, and 10 y o son the most water sports & holiday friends he could ever meet in a week!

Sent by Jay Alden

I have booked 5 holidays through Liz although due to Covid 3 of these got cancelled. Liz was excellent through the cancellation procedures and difficulties that Covid caused and full refunds for each holiday were issued no problem. The options we were given for each trip were great and Liz is very patient with changing details including an actual passenger change not long before one booking. I finally got to go on a trip to Gibraltar last month and I was very impressed with the service before we went and with an issue we had while there which was promptly resolved by Liz above and beyond the level we needed it to be. Knowing Liz is behind me with all her knowledge gives me confidence to travel during these slightly confusing times and she is very on the ball with helping you with what you need to do to comply with covid regs. I would highly recommend using Liz to book a holiday as she is knowledgable, kind and helpful.

Sent by Hayley Roy

Liz has been absolutely amazing throughout our trip! She does little things that really help and make life so much easier. Liz was very knowledgable about the current restrictions and gave us some really good advice and guidance. The holiday we had in Madeira was amazing, Liz always knows where to book that suits us!! Thank you so much Liz for being amazing!

Sent by Anil Kumar

Booked a 10 night holiday to Corfu via Liz, stayed at the Marbella Corfu, All Inclusive. I cannot rate this Hotel enough, fantastic food and accommodation, Hotel Cleanliness was excellent. I would highly recommend using Liz again for another holiday as she made the process so easy and seamless.

Sent by Kate Merriweather

Liz has done a wonderful job on arranging our holiday in Corfu. Despite all the current difficulties and restrictions she provided all the latest information and arranged everything smoothly and efficiently. Thank you Liz. We will be recommending you to our friends. Kate and Dennis

Sent by Julie Searles

We was looking for a family holiday in the UK, to look forward to after the long year of lockdowns. I contacted Liz for help in searching and for ideas, inspiration. Liz was so helpful in taking time to understand what we wanted as a family and we eventually settled on a lovely cottage in Cornwall. On arrival the cottage was spotlessly clean, a lovely location and we had a perfect week. Would highly recommend Liz for her customer service and attention to detail. Will definitely use again. Thank you Liz.

Sent by Caroline Beament

What can I say! Liz is amazing!! After having to postpone our wedding and honeymoon from last year to this year, we wanted to find a luxury honeymoon in the UK. Liz found us the perfect little retreat for a honeymooning couple in Cornwall. The accommodation was better then expected as well. Liz was so helpful and professional throughout and didn’t leave us waiting when we had a query. As I am local she even popped over a bottle of bubbly to take and we arrived home to a lovely welcome home card. I definitely recommend Liz as she cares about getting you the right holiday for you and is clearly passionate about providing a too quality service. Will be using again. Thanks again Liz for being a superstar!

Sent by Clare Payne

We would highly recommend booking through Liz. We have booked holidays with Liz over the last few years and the service we receive has always been excellent, however, the challenges presented during the Pandemic really showed us why booking with an independent Travel Consultant is beneficial. Liz was in full control of all of our bookings. She managed the cancellation, obtaining of refunds, rearranging of flights/hotels of the various holidays and breaks we had booked during 2020 without presenting any extra stress for us. It was really nice to sit back and not worry knowing Liz was on top of everything.

Sent by Elizabeth Hill

Due to the current COVID restrictions and changing quarantine rules our holiday was changed 3 times at the last minute. Liz was fantastic with sourcing a new location and booking the villa, flights etc. It was only 2 days before we flew that the last change had to be made and I had lost all confidence we would be able to go on holiday but Liz found a villa and a location that suited our requirements and we had a fabulous time. She could not have been more helpful and I would highly recommend her services to anyone looking for a holiday especially in these uncertain times. Fabulous.

Sent by George Brown

Liz was amazing at a time when travel is far more challenging she guided us with some excellent suggestions. She listened very closely to what we were looking for and came back with several suggestions some of which we would never of found. We ended up selecting a resort she had personnel experience of and her advise on the best things to see and do really contributed to ensure we had a superb and memorable time. Like most people we were a bit nervous about travel with the additional COVID risks and restrictions, Liz guided us through these informing us of which areas were likely to be added to the governments quarantine list. Once booked Liz continued to advise us on what forms were required and what we could expect at the airport and on the flight. I have booked several holidays with Liz now and everyone has been amazing, she has a real talent for finding a holiday that is suited to you. Liz's advice and support really made this a holiday to remember. Thanks Liz.

Sent by Sarah McKee-Harris

I cannot rate Liz highly enough for her superb travel planning and customer service she provided us for a trip to Greece in August 2020. Things were obviously uncertain due to Coronavirus but Liz was a great support throughout the process and even whilst we were away when we had a question regarding our hotel. Thank you Liz and we will definitely look to book with you again!

Sent by Lucy Stevens

We really wanted to get away for a week in the UK following lockdown and asked Liz to help us. She found a wonderful barn in Norfolk, Purlin Barn, on a working farm. The property had a heated pool, games room and hot tub and was located in a lovely rural setting. Liz took the time to find out what we were looking for and really came up trumps with this property. It was really clean, well organised and set up to enable us to follow covid restrictions. The owners were helpful and the property well equipped. It was a great base for local days out and activities and despite the weather, the children used the pool every day - bliss! Thanks very much Liz - another great holiday!

Sent by Traci Pierson

Just wanted to say a big thank you to Liz, who made my life so much easier by finding us a perfect short break. All I had to do was let her know where we wanted to go., which was Edinburgh. Liz found us amazing hotel, booked our flights, it was fantastic and I would certainly recommend her & even got her looking for our family destination for next year.

Sent by Allison Bond

Just a very big thank you Liz for all your help in getting me such a great result with the refund on my flight to Australia. I do appreciate all your assistance and will definitely be in touch when we can safely return to Australia. I am also gradually winning my husband around to making stop offs on the way in future so I'll be asking for your help on those too - but that's for the future - first we just want to go and meet our new grandson in Darwin. I'm very grateful.

Sent by E Austin

We have booked a few trips with Liz Standley. Her support, knowledge, understanding is flawless. Nothing is too much trouble, her response to questions and requests are met with clear, quick and precise answers. After having a family holiday booked April 2020 that was cancelled due to covid we were able to reschedule twice with no fuss or stress. We can not recommend Liz enough, she really makes booking a holiday a very pleasant experience it’s as Carefree as the actual holiday itself. Thank You Liz

Sent by Emma Dyson

Liz has been absolutely brilliant helping us throughout the whole process. She took away the stress of the planning and booking and constantly kept us up to date. Her knowledge was great and I would definitely recommend Travel Counsellors to anyone.

Sent by C Williams

To celebrate a golden Wedding Anniversary we (two couples) decided to use the services of Liz Standley to book our trip to Sandals in Grenada. This was the first time we had used Travel Counsellors and Liz. Right from the start of the process she was very professional in her approach to our booking and we found the whole process easy and stress free. She took care of all the details of our trip – upgrading flights etc. Unfortunately, due to the Covid 19 pandemic our holiday was cancelled with much disappointment. Given this was not exactly a cheap holiday the thought of us not being refunded in full was a big concern. Throughout the process Liz worked very hard to ensure we were kept informed as to the progress of our refund right up to the day the money was transferred back into our accounts. We will not forget all the help and patience Liz showed us throughout the process and when we feel comfortable travelling once more we will definitely use the services of Liz and Travel Counsellors for future trips.

Sent by Sophie Hunt

Huge thank you to Liz who arranged a 10 day holiday to Sorrento, Italy for my boyfriend and I. The package included flights, hotel and private transfers, at a fantastic price. From start to finish the holiday was well arranged and stress free. The hotel Liz recommended was absolutely beautiful and the staff were incredible. All in all we spent 10 days in paradise, would highly recommend Liz’s services to anyone looking for a holiday!

Sent by Nicola Lockwood-Pugh

We unfortunately had our trip to Northern Spain cut short due to Covid19 and Liz was brilliant. She kept us informed of what was happening throughout and just before Spain declared lockdown, she had us on flights back home. It was so reassuring to know we didn't have to find our own flights and find transport to the airport. As someone who has been on loads of trips we have booked ourselves online, I would now always book through Liz as you know you are covered when you need it! Great service, as always!

Sent by S Slade

What a truly fabulous time we had in Dubai. The hotel was luxurious but also super relaxed, the staff could not do enough for us, just perfect. We had a lovely room and felt very spoilt.....I had two lots of birthday cake...……..! My actual birthday was just perfect....lazing by the pool followed by an amazing dinner at Pai Thai. Liz, all the above would not have been half as fabulous without your help to make it happen. To have you look after everything was an absolute god send and made it all extra special, thank you so much for all you did for us, we have made some truly special memories.

Sent by H Watson

Would definitely recommend Liz to help you with your next holiday!! Takes any stress out of the organising especially if it’s not straight forward or you’re not 100% about anything. Liz will answer your questions, find out info for you, book what / however much or little you need her to and keeps in touch. She even wrote my luggage labels out for me!! Reassuring to know you have a personal point of contact should you need one when you’re away too. 5*****

Sent by N Cooper

Liz, we can’t thank you enough for your help. You’ve organised some incredible trips for us but your assistance and support getting us home from Argentina this week has been incredible. If ever anyone needed to know the value of a travel agent, this is it.. while others were panicking we were able to enjoy our last day while Liz and the team at Travel Counsellor’s secures us the last seats home. We won’t travel without you again and we’ll urge all our friends to do the same. Liz, you rock!

Sent by Katharine Loveday

Liz provided a friendly and efficient service. She took time to understand our requirements and found the perfect hotel for us; consequently we enjoyed our first trip to The Caribbean so much that we hope to return soon. I would not hesitate to recommend Liz.

Sent by Chris Jackson

Liz organised the itinery forr a trip to Adelaid Australia and then on ro New Zealand via Singapore. All the travel arrangements went smoothly. The transfer at different went according to plan. The hotels were very helpfull and pleasant. The transport from the airportsairports to the hotels were on time and were aware of the flight times etc.liz had organised the whole trip extreeml• well with all the details catered for. I had a very pleasant trip wit the minimum amount of stress. Thanks to Liz.

Sent by Sarah Harwood

Just returned from a trip of a lifetime, much of it organised by Liz. We were invited to a wedding in Australia so decided to combine it with a visit to Singapore and New Zealand. There were so many things we wanted to do so on the recommendation of a friend we decided to call upon LIz for help. We told her the sorts of things we wanted to do and ended up leaving it all in her capable hands. She sorted out all our air, taxi, train and ferry travel as well as car hire. She sorted out a route through New Zealand from north to south and booked all of our hotels. We wanted to make the most of our time and we certainly did. It was just fantastic! We have so many wonderful memories. Thank you so much Liz.

Sent by Steven Parlett

Liz organised a great holiday for me and my wife to Tenerife, providing us with all our itinerary documentation and providing a great personalised service. She researched an ideal place for winter sun when we didn’t want a long haul flight. She spent time with us discussing our preferences and designed a holiday that met all our needs. When we had a problem with our outgoing flight, she was on hand to provide advice and ensure that our transfer service and hotel were made aware of our delays. Liz provided a great all round service which helped us have a very enjoyable holiday.

Sent by D Cornwell

Hi Liz, Just thought we would drop you a line to let you know what an amazing and fantastic time we had in Cambodia and Vietnam. Everything went like a dream and could not of asked for anything else. Also thank you for the kind gift of daffodils what a lovely thought. Catch up soon and thank you again for everything you have done and look forward to booking many more trips with yourself soon”

Sent by Mary-Louise Boardman

We travelled from Spain to Australia and back via Bali, all fantastically organised by Liz Standley. She took our wishes into account, and referred to us all the way through the process, including fixing up our initial boarding passes etc. She was there to reassure us all the way, and when we had to change flights, she was immediately able to help. Hats off to Liz, we will certainly use her bespoke service again.

Sent by Ginny Howard

As usual, a straight through, painless service by Liz! The service allows you to sit back, relax and take the strain out of making sure you've got everything and if you've got any queries while away Liz comes back with a solution super quickly! Cannot recommend enough!

Sent by Fiona Crace

Liz organised a fantastic family holiday for 5 of us to Fuerteventura in Nov 2019. She took on board all our requirements and tailor made a perfect package for us. She went beyond just organising the trip and gave us some recommendations for trips and restaurants too, which were all wonderful. One small issue on our arrival was quickly sorted out by Liz, and on a Saturday too, so we felt very well looked after. All the hassle was taken out of finding the right place etc as Liz does all this for you. This is the second time we have used Liz and I can't recommend her highly enough and we will definitely be using her again.

Sent by Katrina Drake

A truly fantastic trip to Iceland, flawlessly organised from start to finish, thanks to Liz! Our documentation arrived in advance of our holiday, full of everything we needed to know about our tours, flights and accommodation. Liz was on hand to respond to any questions and assist where needed - even whilst we were away. She also has the knowledge, connections and experience to book the best hotels and tours. I really couldn’t recommend Liz more, our trip was perfect and hotel ideally located.

Sent by Julie Cowen

Liz has been very helpful booking 2 holidays for me, always at the end of a phone or on line, we really enjoyed our last holiday to Budapest, Liz booking flights, transfers and hotel made the whole experience easy, and I really like being able to see my holiday and balance in the app.

Sent by Frances Torrington

We used Liz at Travel Counsellors to arrange a six night break for us to Sicily in October 2019. She put together a perfect package including bookings our flights and car hire, and recommending two superb hotels in two wonderful locations - Taormina and Ortigia. We do not often use a travel agent to book our holidays, so it was such a treat to have everything organised us including the printing off of our boarding cards, car hire pick up details etc, all of which were delivered to us in a travel wallet. We could not have asked for more! Thank you Liz.

Sent by K Sullivan

Thank you Liz for organising a super short break for my husbands birthday. I loved that you took the time to find out what we were looking for and then came up with 4 different suggestions for me to consider and made all the arrangements. You saved me so much time and stress! Thank you!

Sent by Jeanette Birch

From the efficient and friendly service, to the hand-written luggage tags and games pad for the children, Liz provides a thorough and stress-free service with personal extras. We would highly recommend booking your holiday or adventure through Liz and look forward to her recommendations for our next trip!

Sent by Bea Marshall

Liz arranged my return flight from UK to Australia, she arranged a wheelchair for each step of the journey and even remembered to order me vegan meals. Booking through Liz took all the stress of arranging my flights out of the equation, I will definitely book through her again.

Sent by Adrian Multon

Thank you very much for organising another great holiday (at pretty short notice this time). I gave you lots of elements to include, and you put together a fabulous package that included everything asked for. We a had a fantastic time in both Portugal and Madeira and felt we explored as many features of those destinations as can reasonably be done in two weeks. Happy to recommend your services!

Sent by Gill Henderson

Fantastic service from Liz - from the start of our planning process right through to support whilst we were away. Nothing was too much trouble and Liz went to great lengths to get everything just right for us, including a bottle of champagne when we arrived at our hotel! Everything went smoothly and the hotels Liz selected were spot on, and very much in line with what we had discussed. I would thoroughly recommend using Liz for your next holiday....I will never use a high street travel agent again!

Sent by J Margetts

It was an absolutely marvellous holiday. Princess were everything they promised and more. How do they manage the logistics of so many travellers at varying stages of their itinerary? Smooth as silk!! And as for the cruise....wonderful!! Many thanks for all your help in putting our plans together and we will certainly be in touch when we next plan such an adventure....as soon as I have paid for this one!! Merin also sends her thanks

Sent by Sarah Graham

I would just like to say how amazing Liz Standley was in organising our family holiday this summer. All I had to do was give Liz an idea of destination, dates & budget & she did all the rest. We ended up staying in a fabulous resort which met all of our requests. So much easier than having to organise it all ourselves, she took the stress right out of it. Liz organised everything from flights, transfers, accomodation etc. Nothing was too much trouble. We would definitely recommend Liz & will be using her again.

Sent by CLARE BURGESS

As always, Liz gave us a very reliable, efficient and professional service. We really value all the care and effort that goes into finding the right type of options for our holiday. We often recommend Liz to our friends and are very pleased with everything she does. Thanks Liz!

Sent by Lucy Stevens

What can I say about the villa you booked us! It was so charming. I think we were expecting it to be quite small but it was really spacious and airy with some wonderful architectural features. It was really well equipped and we were happy as pigs in the proverbial staying there! Thanks for organising everything - the outward and return journeys were so smooth and we had no problems with any of the logistics. You definitely listened to what we wanted and as a result, the holiday that we had so needed met every expectation. We fully relaxed and really didn't want to come home! Thanks so much.

Sent by Susan Lee

I would thoroughly recommend Liz to anyone looking for a holiday. I wanted a holiday to remember for my 50th with my children. Liz arranged everything to the finest detail from checking us in to recommending we change hotels to the fabulous Blue Waters in Antigua. We were met at the airport, everything ran very smoothly. I would not hesitate in using Liz again next time.

Sent by Lisa Griffiths

Liz was professional from start to finish in finding us our perfect holiday in Thailand and was also on call whilst we were there. We had the best time and the accommodation and location was perfect!

Sent by Janice Walker

From the moment I started to discuss my holiday plans with Liz, I knew I was in safe hands. She didn't try to pigeonhole me into a 'package', she organised an amazing bespoke three week U.S. Pacific Coast adventure for me and my family, within my budget and meeting all our expectations. The TC App was so useful, before and during the trip and Liz kept in contact throughout. I emailed her late at night with a query whilst we were away and she responded immediately, alleviating my worries. I had never used Travel Counsellors before, and have often organised trips independently; I can't praise the service enough for how much easier it made things for me, and (the really pleasant surprise) it was cheaper than the quote I received from a leading travel agent. I shall certainly be using Travel Counsellors for all of my future trips. I envisage keeping Liz very busy, much to my bank manager's horror! Thank you, Liz, and Travel Counsellors, excellent knowledge, brilliant app and the best customer service.

Sent by Alison Deal

We have just returned from our 2nd trip booked by Liz this summer (Croatia and Mallorca). And we would highly recommend her. The service she provides is first class and goes above and beyond with little bonus extras, all very much appreciated. During one trip we had to contact Liz as we had decided to make a small change to our intinary and Liz dealt with it extremely quicky and professionally. We have recommended her services to friends and family and will ceratinly be using her again

Sent by N Cooper

Back home after an amazing holiday in Vietnam. Wanted to say thanks again for organising yet another incredible trip. We had a three stop trip around the country and everything was planned perfectly from transfers and flights through to excursions and hotels by Liz so we didn't need to worry about a thing and could just take in this amazing country. Can't recommend her services enough if anyone wants some advice on locations and how to get the most from them.

Sent by Jennifer Lucas-Williams

Liz recently arranged a trip for my husband and I sailing in the Ionaian islands in Greece. She arranged an absolutely fabulous trip for us with Nielson. All our boarding documents and transfers were taken care of and sent to us. Everything was taken care of, stress free! Liz's attention to detail was exceptional and her service was second to none. I would thoroughly recommend booking with Liz, she really understood and listened to what we wanted from our trip. A true travel professional.

Sent by Samantha Peel

This is our 5th booking with Liz within 4yrs and I can safely say that we have now experienced every area of her expertise. We are are family of 6 with four children under 13 so it's not an easy task to arrange accommodation. With two villa holidays to France, a belated luxury honeymoon in the Maldives, a family holiday in the Dominican Republic and last month a brilliant backpacking holiday in Thailand. Liz took care of every part of the booking including the insurance and saves us a lot of money as she has access to far greater discounts than we could achieve ourselves. I really can't stress enough how much time and money Liz saves us as well as the peace of mind she provides. We look forward to our next holiday in January next year which yet again Liz secured early at a great price. We work so hard all year and a perfect family holiday is always our priority and motivation, so it's important to get it right.

Sent by Margaret Barr

I find Liz’s attention to detail exceptional and she is extremely professional and knowledgeable about everything. Nothing is too much trouble!

Sent by Clare Nicholls

Liz recently arranged a trip on the Orient Express for my husband and I. Not only did she flawlessly complete all the necessary paperwork, bookings and notify people about my husbands food intolerance. She also recommended the most fabulous hotel and got us a free upgrade! I couldn't recommended Liz enough and am looking forward to booking with her again shortly.

Sent by Keith Stetzel

We approached Liz to help with a trip to South Africa. Through her contacts she managed to put together an itinerary that fulfilled our wish list. The trip went really well and was most enjoyable. Thank you Liz for organising our holiday.

Sent by Rebecca Brown

Liz was fantastic at finding a brilliant location for our holiday. We gave her a budget and a date and she found a brilliant hotel in Portugal. Would recommend Liz’s service as it definitely takes the stress out of the holiday. Thank you x

Sent by Maggei & Paul Brown

Another great trip organised for us by Liz! We are always last minute customers but Liz comes up with the goods which meet exactly our needs: hotel, flights, car hire and locations which suit our interests - culture, history and good food. Our recent return from Crete provided all of this, for which we are sincerely grateful for all the detail and attention to our booking. We couldn't recommend Liz's service and friendly style more highly - 10 out of 10.

Sent by Claire Rhodes

Spent a fantastic week in Tenerife for half term. We would definitely go back! We loved the unlimited access pass to Siam Water Park, which we would highly recommend. Liz always makes the process stress free and we can’t wait to book our next holiday through her.

Sent by Jenny Layley

Liz organised a fantastic long weekend trip to Nice for me and a girl friend. The hotel she chose was spectacular and the location worked really well to give us both a city break and a beach break in one. She also sorted the essential extras like the airport transfers and pampering massages meaning we could just unwind and relax stress free

Sent by Ginny Howard

As always, a great front to back booking experience from Liz when my husband and I went to Skiathos. Always good choices and Liz takes all the hassle out! Can not recommend more.

Sent by Vivien Reubin

The service Liz provided was a great help to us with our holiday plans as we needed to link up with two destinations in the States. She quickly took on board our specific requirements and answered queries efficiently and in a helpful manner, so that we felt we had the support of her service at all times and could call on her to iron out any unforeseen problems.Throughout, Liz has been professional as well as friendly - we have already mentioned her name as a recommendation to friends, and we would definitely use her services again.

Sent by Kate Everett

Thank you so much for researching and organising our trip to Egypt. You did all the hard work in putting together the perfect trip and your knowledge and personal service have been invaluable. It was so nice being able to focus purely on the holiday with no worries about schedules or paperwork. The hotel and cruise were amazing and you helped to make it a 5-star experience. Thank you so much, I can't wait to book our next trip with you.

Sent by Rabinder Aulakh

We just wanted to say a massive thank you for organising another great holiday, it was fab and out of this world and cannot thank you enough, it was perfect. You’ve been amazing. Now I need to organise the rest of hols with you. I’ll get dates and locations and will be in touch. Thanks a million Rabs, Sam, Nicki and Arya.

Sent by Alison Ward

Great to have the confidence to tell Liz our budget and aspirations for special birthday trip and know that she would come up with a brilliant package. Loved it. Thank you Liz.

Sent by Lisa Parker

Thank you for arranging our trip down under... dreams came true and a few wishes were ticked off the bucket list! However the icing on the cake was catching up with our son which you perfectly organised. The trip was faultless and we moved from one adventure to the next all because of your exceptional organisational skills of creating the perfect holiday for us. Role on the next one! Thank you and thank you for the flowers too.

Sent by Terry Knight

My wife, my two year old son and I had the opportunity to go to Thailand and after fishing around online trying to put a plan together we decided to speak to Liz. Liz took all the stress away and organised the most amazing trip for us, her contacts and knowledge provided us with the right mix of exploring and relaxing while it was all balanced out to accommodate the needs of our two year old. We both felt that we would not have made the best of our trip if we'd not used Liz and we are looking forward to planning our next trip with her.

Sent by Simon Beament

This is the first time i have used Liz and i have to say she sorted us out with a fantastic package to Tromso. The communication, links and excursions went without a hitch. All in a all a fantastic experience at a very reasonable price. She even arranged the Northern Lights to be available for us on two nights. We will definately be using Liz again and look forward to our next mini break.

Sent by virginia powell

In January 2019 my Husband and I went on holiday to Sri Lanka for one week and then onto Gan in the Maldives for another two. Although we had already been to Gan on two previous occasions we had never been to Sri Lanka, we wanted to see the Temples, Tea plantations, ruins, Elephant Sanctuary as well as the Elephants in the wild and more. we were unsure how to create an itinerary to take in all what we wanted to see and do. Our daughter had herd of Liz via a friend and so we gave her a try. The program she sorted for us along with a driver for the week was amazing, we took in so many sights we wanted to see and more and arranged a a visit to a traditional dance show one evening as well. The driver was fantastic and assisted us in any way he could as well as giving us a lot of information about local sites and customs as the trip went on. We would like to thank Liz for a wonderful holiday and would not hesitate to recommend her to any one wishing to have assistance with arranging a holiday.

Sent by Elelia Ferro

Liz came up with a great short break recommendation for Rome which was affordable and in a good location. All our boarding documents and transfers were taken care of and delivered to us which made for an easy departure from home and the airport. When our plane was delayed and we couldn’t find our transfer bus Liz was on hand to help. We will definitely use her services for our next trip.

Sent by E Dyson

We just wanted to all say a huge thank you for organising our magical Christmas trip of a lifetime to Lapland! We all had an amazing time and enjoyed every single second of it. I will be recommending you to all my friends as it was easy and you made it very personal for the kids with your extra gifts for them. I will send you lots of photos soon.

Sent by Nadine Gamble

I contacted Liz as I needed some advice regarding an upcoming trip to Amsterdam which I had organised as a surprise for my brother's birthday. Liz was so helpful in finding out and feeding back to me all the information I had requested. She organised everything I asked for, the information was clearly communicated in a timely manner, and Liz even called after the trip to make sure everything had been ok, you definitely don’t get that from a high street or online travel agent! I highly recommend having a chat with Liz before making any travel plans, she is passionate about the service she provides, and will do whatever she can to take care of every element of your holiday, so you don’t have to worry! Thank you Liz!

Sent by Laura Ruiu Curtis

Working with Liz is such a pleasure. The first holiday we booked with her was a day in Lapland last year, which the kids thoroughly loved, so it came natural to me to ask her to organise our wedding in the Caribbean! She recommended Nonsuch Bay in Antigua, where we spent 9 days and got married on the beach. And what a marvellous choice that was! The holiday of a lifetime and the most beautiful dream wedding! Liz has a tremendous attention to detail but the personal care she puts into her clients is second to none. She’s always been on the phone with us, in touch via email and gave us so many presents before and after departure to make this even more special! We love you Liz, you’re the best travel counsellor in the world and you made our dream wedding happen!

Sent by Fiona Emanuele

We had a fantastic holiday to Vietnam and Myanmar which was due to the excellent planning by Liz. Everything went very smoothly and exactly according to plan. We would definitely recommend Liz's service and will have no hesitation in booking our holiday with her again.

Sent by Bev Banham

Dave and I would like to thank Liz for her help in finding us our holiday in September. In the past we had spent hours on line hunting for somewhere that had all that we wanted from a holiday. Liz found us a few to choose from, we picked one, which was ideal, it was all organised and booked for us and was so simple. We had a great holiday and would recommend Liz to anyone that needs her help and knowledge.

Sent by Bev Banham

Dave and I would like to thank Liz for her help in finding us our holiday in September. In the past we had spent hours on line hunting for somewhere that had all that we wanted from a holiday. Liz found us a few to choose from, we picked one, which was ideal, it was all organised and booked for us and was so simple. We had a great holiday and would recommend Liz to anyone that needs her help and knowledge .

Sent by Miranda Leate

We booked a long weekend in Lisbon for my husband's birthday. Liz organised this for us, and everything met or exceeded our expectations. The hotel was in a central position and very clean and comfortable. We were at the centre of the heart of the city and able to walk and see everything we planned. We had the security of knowing our money was safe and all transfers and costs arranged and covered, with no risk if anything went wrong. We would definitely use this service again.

Sent by Stacey Street

Liz was recommended to myself by a friend who has booked many holidays with her. The whole experience was very personal and Liz really understood and listened to what we wanted from our first family holiday abroad, she put together some wonderful holidays for us, after we choose a holiday to Rhodes Liz made sure every detail was covered inc private transfers. The holiday went without a hitch and some lovely little touches were added by Liz like a voucher each for the children to spend at the airport and a lovely welcome home card! I would highly recommend Liz to anyone looking to book their next holiday, a very helpful, kind and understanding lady that really gets and listens to what you want from a holiday! Thanks Liz, looking forward to booking our 2019 summer holiday with you.

Sent by S Harvey

Got back on Thursday, as you know, following a really wonderful holiday - thanks to your careful planning. The hotel was just right, a great location, really good food and good facilities. It was my first visit to Lake Garda and I will certainly return. I want to thank you for fulfilling our brief so very well. You saw that all we wanted was catered for. I shall certainly be in touch again and will unhesitatingly recommend your services.

Sent by Simone Coetzee

Liz managed to do the impossible and co-ordinate one holiday involving family members in three different countries! She found us a perfect place to gather in Portugal that had something for everyone - peace and quiet, little towns to visit, beautiful beaches and a huge swimming pool. The place was big and clean and very well serviced. Not having to do any of the hours of searching and flight/car booking and co-ordination was the best bit - she sorted it all without any problems and answered questions promptly right up unti the last minute. Thanks Liz - you know we'll be back!

Sent by Louise Harrison

Having decided on our first long haul trip abroad with four year old twins we were initially apprehensive as to how we were going to manage. We needn’t have worried - from the outset Liz had excellent suggestions on how to make the trip stress free and was able to guide us on flights transfers and hotel all within our budget. It meant that the holiday itself went completely to plan and we all had an amazing time. Throughly recommended!

Sent by Julie Dallrd

Liz took all the stress out of booking our trip to Paris. The hotel Liz found for us was in the perfect location to explore the city and we enjoyed every minute. Thank you Liz it was amazing.

Sent by Clare Burgess

Once again Liz helped us create a wonderful holiday and made it so easy to organise. We know we can look forward to our holiday with peace of mind as Liz is so good at the finer details. Great service and so reliable. We enjoyed our return to Mallorca and are already thinking where we'd like to book for next year. Thanks Liz for everything as your help really does make a huge difference!

Sent by Michelle Mersh

We had a lovely break at Euro Disney organised by Liz, my three children and I loved every minute of it and will definitely be booking our next break with Liz

Sent by Joanne Lait

Liz was incredibly helpful in organising our holiday from start to finish. We had a small brief, which very quickly, Liz was able to provide possible holiday destinations. This made the holiday shortlist discussions so easy, whereas from past experience doing it ourself can be anything but! We loved our holiday in Ithaca and made some wonderful memories and to top it off we came home to a beautiful bunch of flowers too! Thanks again Liz.

Sent by Lea Hamilton

We approached Liz for help in planning our honeymoon to Japan. Right away, Liz brought enthusiasm and helpful suggestions to the table. She endeavoured to help us work within a manageable budget and paid attention to all of our needs. She was hands on and readily available to discuss the plans both over the phone and via email. This open communication meant that she was able to tailor the itinerary to match our ideal trip and it came together seamlessly! It was a dream of a trip! My husband and I would be happy to call on Liz again for our next adventure and we would recommend her to anyone looking for a hand in planning their next holiday. She makes it easy, stress free and most importantly- you can trust her implicitly! Thank you again!

Sent by Jeni Noakes

Liz was recommended to us through a friend. We wanted a celebrate a special birthday with an action packed holiday in Orlando. After speaking to Liz telling her what we wanted and what our family was like, she came up with a few amazing ideas and all we had to do was choose. We were delighted with what she had sourced for us. She understood us so well after just one telephone conversation and had the personal knowledge we needed for such a big trip. Liz arranged everything for us and we had nothing to worry about. Everything Liz had arranged for us was perfect from the accommodation through to the park tickets and flights. I would not hesitate to use Liz’s services again for such a worry free holiday. She had such knowledge and ideas on what we would like and enjoy, and she was right. Thank you very much for arranging a worry free holiday that we all very much enjoyed.

Sent by Neil Byford

The chocolates were received, thank you. Liz has always been very attentive, obliging and very clear on detail. However, the one negative to our recent trip was the transfer arrangement from Venice airport to our hotel. It has to be said that we don’t think Liz would necessarily be aware of the situation

Sent by Nicola Lockwood-Pugh

Thanks to Liz for arranging our holiday to Greece. We knew we wanted to be near Athens for a few days before joining family in Crete but not having any idea of hotels or locations, we asked Liz to do it for us. The hotel she chose was perfect in a beautiful little spot, and all of our transfers and flights worked like clockwork. We also received a pack with all of our paperwork which saved me the time and stress of printing it all out and making sure I had everything. We will definitely be using Liz's services again, for sure!

Sent by Caroline Clark

Our holiday was amazing! When I spoke to Liz my brief was that I needed a honeymoon/family holiday in one! The hotels she recommended were great but we opted for Lindos Imperial. Liz organised everything for us which was wonderful not to have to worry about anything and always on the end of an e-mail if I neeeded something, or phone! The hotel was perfect for us. We had an amazing two weeks in the sun. Gorgeous food, gorgeous location, great animation for family and children. We were all happy! An amazing holiday with some amazing memories. Jut sad we are not there now! Thank you Liz.

Sent by Sarah McGloin

Thank you Liz for arranging our Mont Ventoux cycling trip. We could not have asked for a better service and this was a trip which could not have been organised independently. Stuart Hall Cycling were very well organised, professional and supportive of Steve as he completed his challenge. We will certainly be using your services again for our next adventure.

Sent by Marsha Robinson

Thank you for organising our trip away to celebrate my husband's 40th birthday. I had no idea a mini cruise could be such good value for money, and we had a wonderful time. Your idea to combine it with a night in Hamburg and flight back was perfect. It was lovely to have the stress of organising it all completely removed.

Sent by Laura Gibbens

Liz booked us our honeymoon to a club med resort in Cefalu and we were absolutely blown away with the service. Liz took into account what we both wanted and met the requirements perfectly. We didn't have to worry about a thing as Liz literally sorted everything out for us. I would highly recommend using Liz to book holidays and I will be using her again for my family holiday next year!

Sent by Lis McCormick

We used Liz for the first time this year and were very pleased with the service we received. Apart from suggesting destinations we hadn't considered, Liz took all the strain out of the booking process - including re-booking around French rail strikes. Her service saved us a lot of time, and made everything very easy. She was quick to respond to our emails, too. We liked the Travel Counsellors online facilities (e.g. online payment facilities). We will use Liz again.

Sent by Jeremy Clayton

We were looking for a last minute trip to Greece for our family of 4 and Liz found the perfect option on the island of Ithaca with a saving of £1700 on brochure price. She also helped with airport parking and finding the jeep we wanted to hire. During the stay we were having such a great time we spoke to Liz mid week and asked her to look into extending the trip. Liz arranged new flights home for an additional £500 that allowed us 4 extra nights on Kephalonia. All in all the perfect holiday thanks to Liz!

Sent by Margaret Barr

My friend and I are just back from a super trip to Canada and the USA. Liz’s attention to detail was second to none and all our arrangements were done in a truly professional way. I would like to add that Liz’s personality and personal touch gave us complete confidence in our travel arrangements. I therefore have absolutely no hesitation in recommending Liz to anyone. Thanks Liz - you are a star!

Sent by Naida Redgrave

Liz was brilliant from start to finish in organising our holiday to Crete. We weren't sure exactly where we wanted to go initially, so she helped find us the perfect destination for our criteria and budget. Liz was knowledgable about the area and was always on hand for any questions we had. When it came to leaving for the holiday she'd prepared all the documents we'd need ahead of time, plus some activity packages to keep the children entertained at the airport. It was completely stress free and a huge weight off our minds, knowing that everything was taken care of. On arrival at our holiday destination we were greeted by a message from Liz at reception, which made us feel really looked after, knowing we could contact her if we needed to. I would definitely book with Liz again and would highly recommend her. Thank you so much Liz for helping us create some amazing family memories!

Sent by George Brown

Liz is absolutely superb. She found a trip which was perfect for us to Myanmar. Everything was booked for us with minimal time input from us, just a couple of short phone calls, she even managed a major last minute change (caused by me) fast and efficiently which I could not have done due to my limited time. Thanks Liz!

Sent by Chris Blackmore

Anyone planning a fabulous and specific holiday should contact the lovely Liz. I have booked through her a number of times and recently came back from a dream holiday in Sri Lanka. Liz took the trouble to really understand what I wanted from my holiday and came through in style. Nothing was too much trouble. I'm shortly off on a very different break to Prague, also booked through Liz and know it will be amazing. This is true of my holidays with my husband, my daughter and a large family group where many needs were successfully met.

Sent by Lisa Ricketts

I am so glad I met Liz and asked her to arrange our dream trip to New Zealand. My husband and I had some thoughts about what we would like to experience on this trip, but just didn't know where to start. After speaking with Liz and discussing some ideas she worked on our draft schedule with expert and knowledgeable partners in New Zealand. Following further discussions these were refined to create the perfect itinerary for our three week trip, including flights, transfers, hotels and excursions. Everything was so easy and the normal stress of organising such a big trip was completed alleviated - as Liz expertly managed the whole process on our behalf - even to the point of checking us into our flights 48hrs before we departed. It was also reassuring that she would be on hand throughout our trip should we need her support with anything. I would highly recommend Liz and Travel Counsellors to organise your holiday, and I will certainly be asking Liz to help plan and book our next dream trip to Japan in a couple of years time.

Sent by Natalie Cooper

I just wanted to say a massive thank you to Liz for organising our Costa Rica trip. From the initial idea through a perfect five stop trip round a beautiful country and back home to a bunch of flowers on the doorstep. This is how travelling should be!

Sent by Carol Coppin

Liz thank you very much for the lovely flowers. Thank you also for arranging our amazing holiday in Vietnam - the personal guides and having our own transport links was amazing. Looking forward to arranging the next trip. We definitely want to go back to the same area, but do something different. Thanks again.

Sent by Sophie Dalziel

Just wanted to say a massive thank you for your support and advice regarding our stay in Rome. There is no way we would have found Hotel 21 without you! The hotel was fantastic and they couldn’t do enough for us! We are looking forward to booking our next half term break away.

Sent by Anna Hailey

We had an amazing time in Lapland. Liz managed to find us a trip within the school holidays that still allowed us to meet Santa. The trip was a surprise for my husband and son so Liz always managed to arrange phone calls for while they were both out! Liz arranged everything and made helpful suggestions, even when two days before I decided we needed travel insurance and a hotel at the airport for the night before flying! The handwarmers Liz sent were incredibly useful in the freezing weather. Thank you Liz for everything, we had a magical New Year in Lapland.

Sent by Samantha Peel

Liz Standley made our honeymoon to the Maldives the most perfect once in a lifetime trip! With bespoke touches such as a private lounge at the airport to gifts once we arrived, we felt like royalty. Liz took care of the insurance ensuring our scuba diving was covered, the speed boat transfers to and from our island and having booked our previous two holidays knew the perfect resort to suit us as a couple. Thank you for introducing us to paradise and for the personal touches which made our honeymoon truly exceptional. Looking forward to our future bookings with you.

Sent by Karen Byrne

This is our second time booking a holiday via Liz! She listens to what you require gives you several options and even though I changed my mind a few times regarding the itinerary it was never a problem she went out of her way to make it perfect for our needs. Travelling far away but knowing there is someone you can contact who knows exactly what should be happening and knowing exactly where you are is extremely reassuring for me. The attention to detail is very personal and reassuring before, during and after the holiday. All the stress of checking in online is also taken care of! Without hesitation We would definitely recommend Liz to our family and friends!

Sent by Barbara Tolan

Liz helped us throughout the booking process of our trip in India. We visited 10 different places, touring around the Golden Triangle in Rajasthan before spending time in Kerala. Our hotels / homestays were of a excellent standard and we valued the local support that was included within the trip. We would both recommend Liz to help with your trips and will use her again in the future.

Sent by Bobby Dale

Back to warm England! Iceland was incredible - and all of Liz's hard work went exactly to plan - from being met at the airport, right through to returning - would highly recommend - thank you Liz! - and yes he saw the lights!

Sent by Sam Sheldrick

Thanks for a fantastic week in Lanzarote Liz, my mum had her best birthday ever! The hotel fitted the bill perfectly, perfect location and everything else fitted into place faultlessly! Another thank you from Mum for the flowers, a really lovely thing to do.

Sent by Kelly Brooks

Liz helped us to organise a special trip to celebrate our 25th anniversary, we wanted something that we would remember forever that included taking in some culture, adventure and also plenty of relaxation. Well she delivered with bells on! After looking at various destinations we settled on Mauritius. Our holidays are usually based around villas with all the family, but this was a holiday for two and Liz recommended that we went for the all-inclusive option which we were a little nervous about. We shouldn't have been, the hotel and resort that Liz had suggested for us were perfect. It had great restaurants giving us a great insight into Mauritian style of cooking and flavours. The resort offered us everything we were looking for and more in a stunning location with amazing attentive staff. Liz had booked us in with all the extras she could get and we felt totally spoilt. She had taken into account all of our concerns and wishes and helped to create the perfect dream holiday we were looking for. We can't thank Liz enough and can't wait to start booking more adventures with her! Thank you so much.

Sent by Clare Burgess

We had a lovely time in Lake Garda in August 2017 although we wouldn't go again in August. Once again Liz took the stress out of arranging our holiday and her focus on the finer details meant we were able to avoid any stress. We stayed in a Eurocamp mobile home in the Bella Italia campsite. We were actually nicely surprised at how clean the accommodation was and we loved the location on the lake especially the views was amazing. I'd recommend this campsite for families who don't mind a very busy large site. Our mobile home was very close to our neighbours. Eurocamp seemed to have some of the best spots on the site though as other operators had homes near the busy road or toilets. The facilities were really good overall. In August, it's busy everywhere you go and the swimming pools are packed so sun loungers are hard to come by and very close together. The kids loved the choice of swimming pools and we spent hours there. In one way the amount of people meant it was a very vibrant place and good for kids but if you are a person who is looking for space and quiet this is not for you. Also, the kids didn't find it as easy to make friends like they normally do because the site was so big we didn't tend to see the same people very much but they liked playing with some of our neighbours in the evening. We liked walking near the lake but it's worth remembering it's not a proper beach so there are ducks, stones and it smells in places. Further north on the lake had nicer 'beaches'. We'd recommend hiring a boat or going on a boat trip to explore the lake as travelling by car in August was too busy with traffic. We loved the little town that's walking distance and found good restaurants away from the tourist places plus there's a great pizza place overlooking the lake on site. All in all, an enjoyable holiday! Thanks Liz!

Sent by Rabinder Aulakh

Thank you so much for the best holiday we've ever had. It was amazing and out of this world. I cannot express how brill it was and we all loved every moment of it. You made it happen and I just wanted to give you a massive email hug, you are a true gem and now officially all my holidays will be booked via you. In the new year I'll send you a list of dates and holidays we want to take for 2018 so we can plan properly. Take care and Merry Xmas!

Sent by Paul Burns

We turned to Liz Standley of Travel Counsellors, after giving up the struggle to put together a travel plan of our own. We found Liz enormously helpful. We gave her our desired objectives and she very quickly came up with various options, all fully explained, so that it was easy to make a choice. We found her flexible too when our plans changed somewhat, and able to accommodate our needs. Liz kept in touch, sent out clear information and costs and managed our travel booking and things like online check-ins easily and in a friendly, helpful manner. There was no charge to us for her services and all conducted by email, text or phone. I highly recommend Liz and look forward to benefitting from her excellent service in the future.

Sent by Joanne Stevens

I cannot recommend Liz highly enough. As a single traveller with a young child it is important to me to feel safe when I travel. Liz chose the perfect Greek adventure for us, totally meeting what I asked her for. She also pieced together all the connecting travel so we new we would be met at each location. She was on hand to answer my many queries and deal with anything swiftly as it arose. We had a change in timings on route to our last destination pick up point and Liz dealt with this at the time it arose so by the time our Ferry docked our taxi was well on its way to reach us, saving us a two hour wait. The paperwork was easy to follow so I had everything I needed throughout the run up and during my holiday. The extra touches (gifts for my daughter to travel with and a welcome home post card being just two of these) were the extra icing on the cake. Thank you Liz for arranging our perfect holiday. I will certainly be using Liz's services again and highly recommend her to everyone.

Sent by Adrian Multon

Liz arranged a recent holiday to Nepal for us, and wow, what a holiday! I had a diverse list of "must do" and "would like to do" items (such as see wild animals, stay in a monstary guest house, fly past Everest), and Liz worked hard to include everything from both lists in our itinerary, resulting in an amazing collection of memories and fun photos of a wonderful country. Thanks Liz!

Sent by Trevor Rutter

I had a wonderful fortnight in Venice, Padua ,Mantua and Ferrara thanks to your meticulous planning. All your arrangements went like clockwork, and all the hotels were good. You had been very patient in the planning to ensure that all my specific requirements were met at each hotel, and it all paid off. I particularly appreciated the trouble you took to find me a hotel in Venice where I could stay on 3 separate occasions ( for 2,1 and 3 nights variously ,so that I could leave my heavy suitcase and travel light to Padua, Mantua and Ferrara. This took some finding. Your documentation was very helpful and reassuring as I travelled around. Many thanks for providing the basis for a brilliant holiday.

Sent by Olwen Goodall

What a lovely surprise to come back to – the flowers are gorgeous. Thank you so much. Crete was wonderful! Your choice of resort and hotel proved perfect for us; a small resort and nicely luxurious hotel. The stay was made even better by the fantastic staff at the Castello – I couldn’t fault them. And all your arrangements worked perfectly smoothly, though Heraklion airport could do with being a bit more organised! So thank you for organising it for us at such short notice – it was a much appreciated burst of sun before the grey days start.

Sent by Helen Thornton

I am very grateful to Liz Standley for the arrangements she made for me to take two European journeys, to France and to Sicily. In both cases the holidays went very smoothly and she was able to deal with all the concerns I consulted her about, sometimes at the last minute. All in all, working through her made the visits much more hassle-free than they would have been without her knowledge and organising ability, and I shall certainly make use of these in the future.

Sent by Frank Farncombe

Using Trip Advisor and other internet searches can be fun but nothing can beat local knowledge and organizational expertise to tailor make the perfect holiday. Liz delivered on everything we wanted and within budget.

Sent by Matthew Jessup

Liz Standley is a marvel! Having given her a long list of requirements for our holiday cottage along with a tight budget she came up with the goods. From planning our holiday to the trip home Liz has been there making sure everything is organised and satisfactory for us. I would have no qualms recommending Liz to anyone and we will certainly be using her services again in years to come.

Sent by Sarah Lee

Liz arranged my husbands 40th holiday break to Majorca for 9 of us as a surprise. Everything went according to plan and he was over the moon with his surprise and holiday. We had the best time all together and I couldn't have done it without Liz. Thank you so much for making it happen! 5* recommendation for you!

Sent by Virginia Howard

Cannot fault the great front-to-back service Liz offers. Everything is done for you, including extra small touches. All this takes away from the stress of checking in, printing off documents etc! Liz really listens to what you want too - cannot recommend enough! Already using Liz to book our next big holiday!

Sent by Debra Nutt

Liz found us a fantastic family holiday in Rhodes after a long consultation of our requirements and many options to choose from. We where given a lovely gift on TC Ted for my young daughter to take on holiday with its own passport, which she absolutely loved. Liz presented us with all our travel documents and completed all our online seat booking and checking in procedures. Our kids were given a card each to open at the airport which contained a voucher to spend, which they enjoyed a lot. On our return we arrived to a lovely welcome back card and fabulous flowers. I can't recommend Liz enough for the stress free booking and personal service you receive. Nothing is too much trouble. Many Thanks Liz xx

Sent by Helen Edwards

A big thank you for our wonderful Portugal holiday. We all really enjoyed it. The hotel was just what we were after, it was very 'us'! Thank you as well for the beautiful flowers. Back to reality now and trying to get all the holiday washing dried in this horrid rainy weather. Hope you are enjoying France. Best wishes and we will no doubt be in touch later this year to sort out next year's holiday.

Sent by Sandrine Singleton-Perrin

Liz planned a major holiday for us throughout Québec, Montreal and finishing in New York. Her planning was exceptional, the choice of hotels were not only of a high quality but their locations made our onwards connections smooth. I can't really emphasise enough how good this planning was. It would have equalled the knowledge of a local resident. She was diligent and very helpful, answering all of our queries with full and timely responses. I would totally recommend.

Sent by Rebecca Jenner

Many thanks Liz for finding us the little gem in Wales! It was a tall order to come up with somewhere accessible that also took dogs, for two weeks in August with only a few weeks notice. Would have taken me hours of trawling internet sites to find this and you did all the hard work for me. The property was exactly what we wanted and will definitely be using you again. A lifesaver! And to have flowers sent to my home address upon my return was a lovely touch. Along with excellent, prompt and helpful communication throughout this is a service I would highly recommend. Thanks again Liz for all your help.

Sent by Yvonne Pilkington Marchant

We left it very late in the day to book the second half of our French trip and were struggling to find anywhere, let alone anywhere nice. We gave Liz our budget and criteria-a chalet based camping holiday in a high end location , near beaches but not on a beach, with great facilities and near a water park for our young son. Liz delivered on everything, and even found a location with its own fantastic water complex-Yelloh Village au bord du Lac, Biscarosse. The accommodation was really impressive, comfortable, quiet and well equipped and the site itself was the nicest campsite we had ever stayed in, my husband having been to French campsites since he was a child. Prior to the holiday our travel documents were personally dropped off with a present for our son, very thoughtful. Having Liz arrange our holiday was a great idea and we will certainly have her plan our next one. A great experience.

Sent by Pamela Hatswell

We really appreciated the detail that you gave to make our time away enjoyable. There are little things such as going to reception and the voucher is so well known it “opens doors”. All the hotels were good and those giving breakfast offered such excellent service we opted to have dinner there more than we would usually have done. We felt we had a security blanket round us during our holiday as we could contact you so easily if we needed to do so. Keith thinks the BEST BIT was the restaurant you recommended by candlelight. They were fascinated how we came to book in and wondered if we would turn up. We explained our relationship, left your card with them and their comment was that whilst they do not actively market, they do need to be working, so they welcomed the promotion from you. It was wonderful and we arrived early in the afternoon, let them know we had arrived and went walking. During our holiday we watched an Eagle soaring about the mountains, walked past a sleeping snake and saw lots of butterflies - extra treats for us. Thank you Liz.

Sent by Kristine Alderman

We like holidays where we get to explore new places, but with two young children as well as access requirements due to my partner being a disabled person, the thought of actually organising it, and ensuring it worked for us, was a stressful one! Liz organised a complete 'Tour de France' for us, incorporating Disneyland, two Euro Camp stays and even ensured the driving times were manageable by suggesting two overnight stays in wonderful places along the way. All the stress and hassle of finding, choosing and booking was handled for us. Everything was as we'd hoped, and as Liz had described. We all had a wonderful holiday and are already in touch with Liz about our next adventure!

Sent by Debbie Hirst

Liz did a fantastic job booking our recent holiday to Jersey. Liz Booked our flights, hotels, and car hire. Made sure we were happy with the booking and often spoke to us out of hours. We received the information in plenty of time before we left and included a guide book of Jersey for our use. On our return Liz came round and presented us with a bottle of prosecco as an anniversary gift. We would thoroughly recommend Liz to our family and friends in the future.

Sent by Simon Hughes

Back to reality it is after a relaxing week in Rhodes, made all the more relaxing by having Liz organise everything for us. All the travel documents arrived about a week prior to take off and all was in perfect order, from luggage tags to a checklist, and the couple of small personal gifts was a nice touch. As it was a late evening arrival having Liz arrange a private transfer from the airport to the hotel was a welcome sight and we didn't have to worry about digging out the Euro's as it was already sorted and paid for with Liz. It also meant avoiding the dreaded bus journey with other weary travellers with multiple stops along the way. The same can be said for the return, a quick transfer from hotel to check in meant the only stress we had leaving was deciding what to do with our inflatable purchases! Having booked for the first time with Liz, it definitely won't be our last, and I welcome an alternative to visiting the well known high street agencies who just want to book numbers - you certainly get a personal touch with Liz and Travel Counsellors. The wife does not know yet but I have already mentioned to Liz about our next trip abroad with an North American road trip in mind, and I have every confidence that Liz will make everything stress free again! I would totally recommend Liz to anyone who asks, and have indeed already mentioned it to several friends.

Sent by Jade Miller

I first met Liz at a wedding fair a couple of months prior to my wedding. I gave her a very quick/brief idea of a honeymoon that we would like. Within a couple of hours, Liz had sent over some options for us and our honeymoon was booked. It was incredibly easy, affordable and catered both myself and husband perfectly. Liz then dropped off all of the info/tickets that we needed plus a lovely, thoughtful few extras. We arrived on our honeymoon a couple of days ago. Both my husband and I have been completely stunned and overwhelmed with the experience that we have received so far. Upon our arrival to the hotel we was congratulated on our marriage/honeymoon and even got a wonderful upgraded with our room. This place is absolutely beautiful and spectacular and incredibly special for us both. We also arrived to a wonderful note from liz wishing us a lovely honeymoon. Liz's service to us has been outstanding. She couldn't do more for us and I honestly couldn't recommend her enough as a travel agent. We shall most certainly be booking through liz again. Thank you liz, for the most perfect honeymoon

Sent by Cassandra Collins

We are a family with 3 teenage boys and Liz found us the perfect holiday in Crete. Liz makes sure everything is in place to enjoy a stress free holiday and we loved the private transfer. We would definitely recommend Liz and use her again for our next holiday.

Sent by Mitchell Hayworth

We contacted Liz at very short notice and she did a fantastic job. She found us the accommodation we wanted at the destination we wanted in the price range we wanted. Not only that she further organized airport accommodation and parking and lovely personal touches. We would thoroughly recommend Liz and We fully intend to give Liz a call for future travel bookings. Excellent.

Sent by Nicola Goddard

I went to Liz for help as it was our first family holiday with two children under 3 and I was quite nervous to choose the right place for us. I told Liz what I wanted and she was extremely patient when we kept changing our mind about where we wanted to go, what we wanted from the holiday and with answering my many questions. In the end she found us a great place in Mallorca and the best bit was it was only a 2 hr flight. Liz booked our parking, insurance, sorted out extra luggage, seating, flights, meals and all the transfers. I felt much better about our first holiday knowing that Liz had taken care of all the important things. Liz was easy to contact if I ever had questions about the holiday. The extra touches are great luggage tags all written for me, all the documents printed off and even a airport present for my daughter to keep her busy! All we had to do was enjoy the holiday which we absolutely loved, it was the perfect place for our first holiday and met all our needs and expectations. Thank you Liz for taking such good care of us from start to finish, we will definitely be returning to you for our next holiday! I recommend Liz especially if like us you're are a bit unsure or don't have a lot of time to look in to a first family holiday, it definitely made it stress free and much more reassuring knowing Liz was only a phone call away.

Sent by Alison Ward

Dear Liz, thank you so much for arranging our gang of eight Granada break for us. Everything went seamlessly and it was such a treat to have all the all the arrangements left in your safe hands. Boarding passes and transfers all magically appeared and the special touch was the welcoming bottles of bubbly awaiting us on our arrival. Just what was needed to refresh us after our journey. All the little extras, from the bon voyage to the welcome home made our trip extra special and your efforts were very much appreciated. We will certainly be heading your way again and cannot recommend you highly enough. Thank you so much. Alison, Kevin, Pam, David, Jacquie, Keith, John and Val.

Sent by Ceri Rogers

If you want to take the stress out of booking a family holiday look no further than Liz. With next to no notice she found us a fantastic last minute half term break with our three children. Her attention to detail is brilliant. I'm looking forward to getting our next holiday booked up now but don't worry Liz, I'm aiming to give you some advance warning this time!

Sent by Antony Brotherton

Liz was very professional and helpful in organising a great couple of days away for my new wife and I for our mini-moon. I'm looking forward to working with her again to book our honeymoon for later in the year.

Sent by Fiona Crace

We have just returned from the most amazing week in California celebrating our 25th Wedding Anniversary (& to attend a 90th Birthday Party in Berkeley). Liz was incredible from start to finish and I cannot recommend her highly enough. She organised everything for us from hotels, hire car, flights (& checking us on both ways) and I could never have done what she did as we stayed in San Francisco, Berkeley, Cambria (mid California coast) & Yosemite in the space of a week. She is extremely efficient and a wonderful person to deal with as she completely listens to what you want and need and comes up with the perfect trip. The hotels she chose were excellent and within our budget - the locations were all perfect for what we had told her we wanted to see. Liz looked after us so well - we received a message from her at our first hotel, flowers arrived on our return home and we knew she was with us every step of the way, had we needed her. Liz goes to extra lengths to make sure that everything runs smoothly and even warned us about Highway 1 being closed due to landslides before we left so that we could alter our drive. An absolutely incredible service - 5 *'s and 10 out of 10. Thank you Liz for arranging such a special holiday for us, the memories will stay with us forever. I will certainly be using Liz again and will also be recommending her to everyone. She will do anything "holiday-wise" so I urge you to talk to her before you book your next holiday.

Sent by Hanna Botten

Wow!! What can I say, from the minute we woke up to the minute we returned home from our amazing holiday to Daios Cove in Greece, we were looked after.The little extras were amazing - birthday cakes, flowers, cards and constant care.The resort Liz choose for our honeymoon could not have been more perfect for us and she really listerned to our needs and wants. Daios Cove was truly magical and just perfect. We will definitely only be booking our future holidays with Liz! Thank you so much and here's to lots of future holidays xxx

Sent by Anthony Everitt

Liz is friendly, knowledgeable and indefatigable. She arranged at very short notice a complicated holiday for us to visit Athens for five days and then move on to Mykonos island. The holiday was a great success. When a glitch occurred (not her fault) she worked hard to help resolve the issue.

Sent by Chris Blackmore

Liz arranged a family holiday to include my adult children and daughter in law. We started with a few fabulous days in LA and now understand why it's called la la land then went onto Maui for ten days of pure heaven. Whilst there we sprinkled my sisters ashs at sea with Liz thoughtfully sending champagne for the toast with a beautifully worded card. We fell in love with Hawai completely and all three rooms were upgraded as a bonus. Finally we had a flying visit to San Francisco which was hectic but fun. On our return Liz had left a much appreciated welcome home pack,even including flowers, which was a really nice touch. We were a demanding group at times but Liz always dealt with us calmly and politely. Nothing was too much trouble. We have used her before and will do so again. In fact I'm planning my next trip already.

Sent by Rachel Dixey

Using the travel counsellor service exceeded all my expectations. I didn't feel pressurised into booking anymore than I set out to and having liz remind me of all the things that were essential to organise /book (which I would of otherwise forgotten) made the whole process alot more enjoyable and stress free. I highly recommend Liz's services and will be booking holidays through her in future.

Sent by Barb Dafforn

Liz arranged a trip for myself and family of three, husband and two teenage kids. It was a trip of a lifetime, for my 50th birthday. I wanted to go to The Florida Keys and then go and stay with family in a Portland, Oregon. Liz sorted everything for us, she booked all our flights and accommodation at a wonderful resort in Duck Key. Unfortunately when we arrived in Miami, mine and my daughters suitcases were missing. We spent the next 10 days without them, but Liz worked tirelessly to try and recover them for us. We were eventually reunited on the day we were leaving, but this was not anything Liz could have foreseen or done anymore to help with. It was extremely reassuring to know that Liz had contacts she was talking to in an effort to locate our lost luggage. I would not hesitate to recommend her services and I'm sure I'll be using them again in the future. It was lovely to have all our luggage labels written and ready and there was a nice little return home surprise. Many thanks Liz

Sent by Tamzin Burrows

Liz made sorting out a 'Mini-moon' for us extremely easy and hassle-free. After an emotional few months and then sorting out a wedding, I needed someone to do the research just make some decisions for me and Liz did that. We desperately needed somewhere to go and do nothing in peace, and she understood this. The week was lovely and exactly what we needed. Thanks Liz!

Sent by Jayne Lloyd

Liz put together two perfect holidays for us as a belated honeymoon and I would absolutely recommend her to anyone considering a holiday. She helped us go from vague ideas to an incredible fortnight with such professionalism that the whole process was totally straight-forward, at an excellent price, and she was always quick to answer any queries we had when making choices. From arranging parking at the airport through to perfectly coordinated transfers, fantastic trips and wonderful hotels no detail was overlooked - her service is exceptional. Liz went above and beyond to ensure we had a truly memorable honeymoon, with extra touches at every hotel, and even a welcome home waiting on our doorstep to help ease the post-holiday blues! Thank you Liz for all your hard work and putting together experiences we haven't stopped talking about since!

Sent by Rebecca Cowdry

It's been a completely different experience using a real, live, travel agent, Liz Standley, than booking a holiday online. You really get your money's worth with Liz. To start with she helps you decide where to go and she got that spot on, selecting a lovely hotel for us in a great location. Then she does all the booking and paperwork and you don't have those paranoid moments wondering if you typed the information wrongly online. Then she turns up a few days in advance with all the paperwork plus other thoughtful goodies for the kids to keep them occupied during the journey. While you are away you have peace of mind knowing that someones got your back should you be let down in any way. When we arrived home (how good is this) there was a card, milk and other tasty treats waiting for us. It's five star service all the way.

Sent by Ella Brooks

Liz helped me and my boyfriend to arrange a city break to Paris for my birthday. We had a limited budget, but she managed to find us a fab hotel that was in our budget and also close to the city centre. We had an amazing trip, and will definitely be using Liz again for our future trips! Thanks again Liz! Ella & Myles :)

Sent by Holly Smith

Our experience of booking through Liz was absolutely brilliant, the whole process ran like clockwork. From beginning to end Liz was there to ensure that we had the best honeymoon possible, it really would not have been the same without her input. During the process of booking we decided to change our destination and this is was no problem at all. We will certainly use Liz again as she made everything seem so easy and straightforward. We contacted Liz and gave her a list of what we wanted and our budget and within the hour 3 amazing sounding honeymoons came back with flights, changing dates and altering the itinerary was no issue. We really felt like we had a luxury experience as gifts arrived before we even set off!!! Thank you Liz for arranging our dream honeymoon and we cannot wait to contact you in the future for our next adventure!!! xx

Sent by Kevin & Michelle Taylor

Hi Liz, we just wanted to drop you a line to say thank you for organising our great trip to Barcelona. From the outset you have been absolutely brilliant. You listened to our (or rather) my requirements and tailored the holiday exactly. All of the little extras you arranged as well were fabulous. And the surprise room upgrade and bottle of bubbly just added to overall holiday. I had an amazing 50th birthday in a stunning city, thank you so much for everything that you did to make it memorable. The problem we have now - deciding where to go next!!! We will be booking with you again, you can't beat the personal service that you offer

Sent by Diana JOnes

Thank you so much for organising such an amazing holiday for us. We thoroughly enjoyed it. All the travel arrangements worked like clockwork. The visits you arranged for us were wonderful - a boat trip down the Mekong river, a local market, a fishing trip and visits to Temples. Hoi An Old Town with beautiful lanterns all lit up. The food was out of this world. Freshly cooked, some on barbecues. The personal guides were really friendly and helpful. Best wishes Diana & Adrian

Sent by Derek Cox

Excellent service provided by Liz Standley. We have just returned from a fantastic 7 week holiday in Australia. Liz arranged flights with chauffeur drive pick-up at both ends. Also booked our 4 day Indian Pacific train journey from Sydney to Perth. Liz kept in touch with us to make sure everything was going to plan, we had no problems. On our return we were pleasantly surprised to find a bunch of flowers awaiting us.

Sent by David Mason

Just back from wonderful holiday. All the arrangements worked perfectly. The water taxi was great especially the first night. We were the only ones in it and felt very special as we sped across the lagoon to a beautiful and very friendly hotel in the dark. My wife said I was just like George Clooney(OK I made that bit up!). I loved Venice, we were even lucky with sunny weather, so calm with no cars. Fantastic buildings paintings and wood carvings. Thank you for organising it so well.

Sent by Margaret and Peter North

We had a wonderfully comprehensive and fascinating tour in Vietnam. Liz introduced us to Intrepid that took us close to the cultural past and present of this beautiful country. She was so right in choosing a company for us that used a small group of different ages and nationalities. We felt that Liz was with us all the way which was a great reassurance to us. We will definitely be using her services time and time again and can't recommend her highly enough to others.

Sent by Sheena Clover

Liz took all the pain out of organising our holiday. Usually I spend hours trawling through different options and ensuring all the organisational details have been met. Liz did all this efficiently and was very proactive in anticipating any problems and finding solutions. All this and a welcome home cake and carton of milk!

Sent by Justyna Nowicka

I can not express how grateful I am for organising my weekend away. Location, weather, hotel was absolutely amazing! Thank you for taking all the stress away and making it so easy and enjoyable. You did an amazing job. Thank you

Sent by Hayley Roy

Liz recently helped me book a last minute holiday to Gran Canaria, I was very impressed with the price, efficiency of service and the overall caring attitude from Liz, I would highly recommend her and will be booking my next trip with her without hesitation. Thanks Liz

Sent by Vicky Eastwood

Liz and I went to VI Form College together and unable to find anything suitable myself and having never used a travel agent before, I sought advice from her regarding our first family ski holiday with my parents and our 3 young children. Liz suggested Club Med (I never knew they offered ski holidays) and we had the most amazing holiday ever! Everything was included with Club Med (accommodation, transfers, food & drink, ski pass, lessons, older kid's club) and anything that wasn't was arranged by Liz - an added plus for me as I usually arrange it all myself. Safe to say we are Club Med converts - the food and drink were of a very high standard and whilst the rooms are a bit small, you are hardly ever in them as the lounge, kid's club, bar and terrace at La Plagne 2100 are just fantastic. All the staff were friendly and helpful - instantly recognising you after a first meeting. An extra special recommendation goes to the mini and petit club staff who were just lovely with our 3 year old twins and 5 year old. All the children loved their ski lessons too (which the mini/petit club staff took them to with all their gear!), meaning that we could actually enjoy learning to ski for the first time (my hubby) being out all day on the slopes together in the day. Overall a fantastic ski holiday without the usual hassles all round :) - We will certainly be looking to return!

Sent by ken bailey

We booked through Liz a family holiday to Lapland this Christmas taking a group of 6 including our two granddaughters.From beginning to end Liz has been fantastic and we would have no hesitation whatsoever in recommending her service which is first class in every respect. From beginning to end Liz has been outstanding.We had a wonderful family holiday that will stay in our memories forever and will certainly be using Liz again. The Bailey family.

Sent by D Winter

Liz offered an excellent service. She researched the best flight times at the best prices and the hotel was perfectly situated near the heart of the city. She was patient and meticulous and we were arrived to a well needed bottle of wine. I thoroughly recommend her services.

Sent by Jenny Shad

I would highly recommend Liz and Travel Councilors as a company, our holiday to France was amazing, the service provided by Liz was excellent, catering so easily for a group of two families needs and went far beyond the call of duty to help us out when we had a spot of bother and needed assistance whilst still in France. We have rebooked again and recommend Liz to our family and friends!

Sent by Stewart Nicholson

Liz came highly recommended to us and it's no surprise why. We couldn't thank Liz enough for helping us organise a special birthday trip to New York in December. The booking process was easy and stress-free and Liz made some great suggestions for where to stay based on our requirements and narrowed our options when we were faced with an overwhelming amount of choice. Thanks to Liz, the hotel we ended up booking perfectly suited our needs and allowed us to easily explore and enjoy the city. On arrival, Liz even managed to secure a complimentary room upgrade and arranged for a bottle of bubbly to be left in the room, which was a lovely surprise. We would highly recommend Liz's friendly and personal one to one travel service to our friends, family and colleagues and will definitely be booking with her again - we are already thinking about where to go next!

Sent by Kelly Brooks

We couldn't thank Liz enough for helping us organise a large family group trip to New York. She managed to arrange all of our 9 flights with varying departures and returns without any hiccups! The accommodation suited our needs perfectly allowing us room to relax and entertain whilst being able to access the city easily. We would highly recommend Liz to our friends and family and will definitely be booking more trips with her again! :)

Sent by G Chatterly

Thank you Liz for organising our 24 hour holiday to Belfast. The booking process was straightforward, all the paperwork was done for us and we had a great time, what more could we ask?

Sent by Margaret Barr

I found Liz extremely efficient with her attention to detail and helpfulness on all aspects of my latest trip. I even had a welcome home card waiting for me when I returned home! In my opinion Liz went out of her way to assist with any queries I had and she took away a lot of the pressure about remembering everything that had to be done. For complete piece of mind knowing that there is someone at the end of the phone to help I would have absolutely no hesitation in recommending Liz to anyone.

Sent by Adrian Multon

Thank you for arranging a superb holiday for us Liz. We appreciated you taking the time to understand our unique requirements in detail and put together a variety of enticing packages - you removed all the stress from the booking process. Our holiday to Norway was truly wonderful, and I am very happy to recommend your services to others seeking a memorable holiday experience.

Sent by C Hawley

Liz was fantastic. She was very patient through the whole booking process when we kept changing our minds of what we needed! She made booking our holiday easy and hassle free and made some great suggestions to make everything run smoothly. While we were on holiday and had a couple of issues she was available to help (including responding to a message at 3am when our little boy became ill and we were worried we couldn't travel). Nothing was too much trouble and she was very helpful, professional and kind throughout the whole process. I can't recommend her highly enough. I will be booking all of my future holidays with Liz and recommending her services to all of my friends and family.

Sent by Simone Coetzee

Thanks for taking care of every last detail for our holiday booking. We were both exhausted after moving house and meeting work deadlines but knowing we had a perfect holiday waiting for us at the end of it all spurred us on. You were very patient when we changed our minds about what we wanted and you went out of your way to make sure all we needed to do was pack bags and go. We will certainly recommend you to friends and family and will use your expertise again ourselves!

Sent by Ingrid Richards

All paper work arrived promptly, choices of cruises was good, queries were responded to without delay, hotel in Venice was of a very pleasing standard and location was excellent. Transfers also worked brilliantly. The personal touch was great and I wouldn't hesitate to recommend the first class service that Liz provides.

Sent by Andy Brooks

Liz organises all my business travel for Europe and beyond, for short and longer trips. She is always very helpful in keeping things planned and organised for me, and is of great assistance in keeping my bookings sorted. I will certainly be using her services for all my future trips.

Sent by Julie Blanche

Liz booked our family holiday for us this year, we knew we wanted to go to a Eurocamp site and roughly choose which site,in Spain to stay. We had found a costing and was ready to book when I thought of Liz. Liz took all the details, booked the ferry, and booked the whole holiday within a couple of hours and the best bit was got it a lot cheaper than going direct to Eurocamp. Email confirmation came through straight away and a deposit paid. A couple of weeks before our holiday Liz contacted us and sent all the final paperwork in a great package with maps, information and even chocolates to send us on our way. (Who doesn't like chocolate!!) On the morning of our holiday we got a text from Liz wishing us a lovely time and her mobile number if we needed it. The campsite was everything and more, our mobile home was spotlessly clean, the site was large but had a friendly feel, entertainment was brilliant, we couldn't find a single thing wrong and the Eurostaff was hard working, polite, friendly and always smiling. On our day to come home, again we heard from Liz wishing us a safe journey home and she was here if we needed anything. Liz went above and beyond to make our holiday special, stress free and seamless. Thank you for great customer service, attention to detail. We will rebook with Liz and Travel Counsellors in a heart beat can't recommend Liz enough. Julie Blanche

Sent by Paul Hailes

Liz arranged our complete holiday, her attention to detail ensured everything ran smoothly from providing us with a wide choice of accommodation and travel options to transfers, everything was organised superbly, leaving us to enjoy our holiday without any worry at all. We would highly recommend.

Sent by Danielle Barr

Liz organised our group trip to Thailand, Koh Samui, Koh Tao and Bangkok. She gave us an excellent choice of hotels to peruse and make our choices and the rest was simple! We just turned up and everything was done, hotels booked, transfers arranged - everything was catered to our needs. She did a fab job and it was great to have someone in contact with if needed. I can highly recommend her and will definitely be using her expert knowledge of travel bookings again!

Sent by Clare Burgess

What a fantastic service! Liz took the stress out of finding a holiday that would suit each member of my family. We had the most amazing time in Mallorca in a resort I probably would have never found had I looked myself. It really did feel like Liz had ticked every box I’d given her as to what we wanted and liked. The kids were so happy and entertained with all the different pools and the beach that my husband and I could just totally relax and unwind. I was able to feel relaxed about everything before we left as I knew it had all been taken care of and I was able to get answers quickly to any queries I had. Plus all the personal extras and effort that Liz put into making the trip special for us really helped add up to a great overall experience. I will definitely be asking Liz for help again next year and would thoroughly recommend her services.