I just want to say a big thank you for the excellent personalised service that I received from start to finish when booking a holiday with you for my friend and I. You are always very professional, giving good advice, taking all the stress out of planning the holiday and getting the best deal. I really appreciated that you were only a phone call away 24/7 and getting in touch whilst we were away to ensure everything was ok and also on our return. You handled the worrying unexpected disruptions in the Middle East we experienced immediately and efficiently going above and beyond to rebook flights and accommodation making it seamless and completely putting our minds at rest for the holiday to proceed. You are one in a million Lorraine and I can confidently say I cannot recommend you highly enough.

Your service from beginning to the end of our holiday was exceptional. We were in a very difficult situation in India and it was a comfort to know we had full support from you to get us back home. Was a nice touch when you text us during our holiday to check everything was ok with us. I have started recommending you to all my ladies I work with, that proves that I have complete confidence in your service. Suzanne

Dear Lorraine, I would like to thank you again for looking after us while we were in India. You have arranged everything in a very professional and friendly way. You were able to calm us down and that helped immensely . You communicated with us quickly and efficiently, just like a friend. You managed to not only get us a flight back home but also were able to get us a refund which meant we did not have to spend a penny more than our original flight. We certainly felt reassured throughout this stressful time. I shall recommend you to everyone I know. Having a good travel agent certainly pays off. Best wishes, Sophie

I wanted to thank you for an absolutely fantastic holiday I had in Playa Del Carmen. What an amazing experience !! I’m Still pinching myself that I actually went. The holiday you booked and service you provided was faultless. Every aspect of the booking was perfect. I had no problems with the flights and the accommodation was superb. Please add my feedback to your company site and I have also been singing your praises to Debbie since I returned. Can’t wait for the next holiday! Many thanks again Lorraine… You’re a star !!!!

Lorraine was fantastic, she quickly got to grips with our slightly unusual request and put together a carefully designed package to make the trip really special

Lorraine is very patient and understanding of what options will suit us best

Lorraine is always professional and looks after all of needs. Many Thanks Bilal

Lorraine was extremely helpful and made the whole process very straight forward with excellent suggestions of where to go and stay. Everything is sorted and it is a stress free process and would definitely get Lorraine to arrange further holidays. I would highly recommend Travel Counsellors.

It is an absolute pleasure to work with Lorraine who always goes the extra mile in helping us make the best memories on our trips !

Lorraine, as always is outstanding and her attention detail comes across.

Lorraine is knowledgeable, professional and wants to understand your travel objectives. I am definitely going to use her services again.

Very good. She understood exactly what we were looking for and came back with all the details quickly, allowing us to go ahead and book.

I cannot recommend Lorraine enough, not only is she a lovely and friendly person to deal with, but she managed to get me home to Australia during a global pandemic - which I can imagine wasn’t easy. Lorraine is a miracle worker! I hope to use her services again, to hopefully book a more fun trip in the future but I wouldn’t hesitate to recommend her to my friends and family. Thanks a bunch Lorraine!

10/10 on service provided Lorraine was fantastic, she quickly got to grips with our slightly unusual request and put together a carefully designed package to make the trip really special

Lorraine was so helpful and friendly as I was booking a trip to New York and I was I little scared cos I've never been before she's put my mind as rest and sorted it all out for me. First time using her services and it wont be the last

Felt very comfortable with the way the procedure was conducted. Hopefully live up to all our expectations.

Incredibly professional, efficient and lovely to deal with

We would just like to say a huge thank you for organising our wonderful holiday to India, it was everything we hoped for and more. The flights were great and we were met after each one and the train by local reps who got us to our hotels promptly. The hotels were amazing, especially the Taj Mahal Palace in Mumbai, WOW. The guides you organised for us were brilliant, very knowledgeable and entertaining!!! Our whole experience was just amazing and we would recommend your services to anyone and we will certainly be knocking on your door for our next big holiday. Once again thank you for all your hard work. Regards Jo and Garry

We would just like to say a huge thank you for organising our wonderful holiday to India, it was everything we hoped for and more. The flights were great and we were met after each one and the train by local reps who got us to our hotels promptly. The hotels were amazing, especially the Taj Mahal Palace in Mumbai, WOW. The guides you organised for us were brilliant, very knowledgeable and entertaining!!! Our whole experience was just amazing and we would recommend your services to anyone and we will certainly be knocking on your door for our next big holiday. Once again thank you for all your hard work. Regards Jo and Garry

Lovely lady, very helpful. Its so good to have a personal contact, taking care of you, instead of an unknown voice at the end of a telephone who always seems to be in a terrible hurry to take your money and get onto the next call. or having to deal through those awful computers. Thanks Lorraine.

Lorraine was recommended to myself from another friend and has just organised an upcoming holiday for my son and myself. Every request and query throughout the process was handled efficiently and quickly which has taken the hassle away from organising time away. I would not hesitate in using Lorraine in the future or recommending her to friends and family.

A perfect blend of good personal customer service and an easy to use digital platform, I have and will continue to recommend Lorraine.

As my personal Travel Counsellor, I would like to send you a special thank you for your surprise gift, it was absolutely fabulous. It was so kind of you to think of us, we really enjoyed it and had a special toast to you, I actually got a lump in my throat and a little tear in my eye, once again thank you so much it was fantastic, Speak soon, kind regards Bernard.

Lorraine was so helpful, making suggestions to help us plan our complicated trip!

We have just returned from our holiday that Lorraine booked for us! What can I say! We received fantastic customer service! Lorraine is a true professional and is always very knowledgeable! We arrived at the Hotel Esmeralda Apartments to an upgrade to Pool/Seaview Apartments! Thank you so much Lorraine! Our next trip is to Croatia next September so I will be calling Lorraine in the next couple of weeks! Once again Thank you for making our trip stress free!

Always receive excellent service, hassle free and always get all the information needed to book with Lorraine.

Lorraine is an excellent service provider for all our business flight bookings. Lorraine is so helpful and works really hard to find us the best deals at mostly very short notice. We would definitely recommend!

We were labouring to arrange a holiday due to work and the minefield of all the various offers. Lorraine promptly arranged everything for us with no fuss and we're delighted. I wouldn't hesitate to recommend her to others.

Very patient with us as we had a nightmare choosing dates, helpful and professional. Would and have recommended Lorraine. In fact we used Lorraine as she was highly recommend to us.

I would recommend Lorraine anytime. She is always contactable and goes that extra mile to help. Her personal touch is so unique above all other travel agents I have come across.

Lorraine has organised our last few holidays and we couldn't be happier. She is so experienced and because of this, was able to recommend some super hotels, convenient flights, trips and car hire deals on our most recent fly drive holiday to the US. It was a tricky one to arrange and coordinate to our specific requirements but nothing was too much for Lorraine. She tweaked and improved and now we have the perfect holiday. What makes Lorraine so different to others is the fact that she really cares and that's so obvious when you talk to her. She loves her job and this passion shines through. And to add to that - she even reminds me when my passport needs renewing. A brilliant and personal service which we'll definitely keep using.

We have recently returned from a fantastic break in New Yor! Lorraine organised everything for us from start to finish - everything was perfect. We were given a choice of hotels and prices which we had time to look at before making our final decision. Lorraine also booked our airport transfers, theatre trips and two attraction visits. Everything booked went to plan. We would highly recommend Lorraine and would definitely use her services again when booking a holiday. Thank you so much Gill.

Amazing service, always polite and no matter what I ask it is never too much trouble 10/10 for her service.

I use Lorraine for my business travel and she always answers in time, effective and precise. All you need to manage your company travels.

10/10 for service. Lorraine had been great, professional, prompt, fabulous presentation of personal brochure, complete clarity of info. Competitive price. I will certainly recommend.

What a fantastic trip. The Aria hotel in Budapest is lovely, really nice and new with great rooms. Free wine and cheese in the lobby every day a particular highlight, also very nice spa. Concierge team were great and found for us restaurants outside the hotel which were fantastic, Aszu in particular. But I would definitely recommend the hotel. Thanks so much for your help organising

Excellent and friendly service. Thank you.

Lorraine is a great at what she does, her customer service and expertise are excellent. Would recommend using Lorraine every time.

The Paris trip was a huge success. THANK YOU. The girls loved the hotel suite and location was perfect. Great holiday all-round.

We have visited Italy twice before, but never Sorrento. The town and the area are both lovely, the Grand Hotel De La Ville was superb and the people we met, both from Italy and from the UK were all very nice. Thank you very much for your help.

Gozo was really good. The island is relaxing and plenty to see and do for the week. The villa was really impressive, so was a good choice - really well done interior, very spacious, and very nice pool and outside area. The Gharb village was lovely - had some good restaurants and a craft market, food is Italian influenced as not far from Sicily. The diving was great, warm and clear water with plenty of fish to see and we dived a wreck as well. There’s a good choice of dives on Gozo and understand similar story with Malta. Hotel in Valetta (Osborne) was fine, had all we needed for the short stay in the capital. So all in all it all worked out really well.

We have had the most amazing family holiday!! Need to plan the next adventure now for next year, then New York for my 40th in December 2019!! We will be seeking your assistance again. Thank you once again for the card and all your help, it is much appreciated.

We had an amazing holiday and can't thank you enough. The hotel was fabulous too and the hotel check out on the morning of departure was a dream!! We really appreciate all your help and guidance, and we'd definitely go back to Paphos again.

Lorraine was absolutely fantastic, listening, understanding and delivering exactly what our family need, we would 100% recommend her to family and friends and have already done so,

We have recently returned from a fantastic break in New York! Lorraine organised everything for us from start to finish - everything was perfect. We were given a choice of hotels and prices which we had time to look at before making our final decision. Lorraine also booked our airport transfers, theatre trips and two attraction visits. Everything booked went to plan. We would highly recommend Lorraine and would definitely use her services again when booking a holiday. Thank you so much Gill, Mark and Megan.

Lorraine Hewitt had the patience of a saint and kept coming back with alternative solutions to our ever-changing requirements. She was willing to do extra research on specific points and was really friendly to deal with and very efficient. I would definitely recommend her to family and friends!.

Fantastic! Lorraine took all the stress out of booking our family holiday. She gave us some great options to choose from and made it a smooth process to book. We were checked in, luggage tags written and all received in a nice pack with all the details included. Would highly recommend and will definitely be using for our next holiday.

Best trip ever from the flights and bus rides to the fantastic accommodation the Palace Hotel is to be recommended it's really stunning, Amtrak was clean and efficient also to be recommended all in all you did a great job thanks very much and I'll be in contact when we need to travel again. Thanks again Jeannine

Amazing service, and helped get me the best deal for flights to New Zealand.

An amazing few days away at Lake Garda with Maxine Shepherd and no kids. Massive thank you to Lorraine Hewitt for arranging everything.

Brilliant! Professional! And will recommend her to all my friends and family!

We would just like to thank you personally for what you did. The holiday was absolutely beautiful, and it was lovely to get your message when we arrived. We will have no hesitation in contacting you again and we have already passed your details on to several friends. Thanks again

This is the second time Lorraine has helped us find/book the perfect family holiday. Lorraine takes away the stress of trying to find your holiday and provides an extremely professional service. We would highly recommend Lorraine. Thank you Lorraine.

Great communication, no hassle service. Would definitely use again.

You were great and I will certainly contact you when flying or travelling again.

Highly recommend winter Lapland experience. Extremely proud of my almost 72 year old dad for driving huskies twice including in the dark and driving a snow mobile... he loved it! The northern lights were seen but not at their full potential so an excuse to go somewhere similar one day! Amazing experience which we finally got to do!!! And of course I highly recommend Lorraine Hewitt for all your holiday bookings or advice here or abroad.

Very professional service

Very professional, friendly and efficient. I have used Lorraine as a travel agent in the past and her work has always been impeccable, reliable and well organised.

We received excellent customer care from Lorraine from the first enquiry to meeting us for a coffee to go through the itinerary a couple of weeks before our trip phone calls and enquiries always answered promptly thank you.

10/10 for service - Helpful, friendly, professional service. Fantastic!

Goes over and above for the customer 10/10

I have been reunited with Lorraine following losing contact from her previous job - immediately started using her and delighted to "have her back".

10/10 - very professional and a pleasure having my Travel Counsellor Lorraine Hewitt handling my holiday requirements with such ease.

Lorraine went to endless trouble to get the right holiday for me and my 95 year old aunt. Most grateful.

Great knowledge and quick responses. A completely stress-free experience of booking my holiday.

Would give Lorraine top marks for every aspect her attention to detail. Wonderful service!

Booked a fly-drive around USA for 3 weeks, which included 9 flights, 15 hotels, 3 hire cars, visa and excursions. Including Atlanta CNN Tower, Nashville Ryman Theatre & Rock N Roll Hall of Fame, Memphis Graceland, New Orleans, swamp trip. Dallas - JFK tour. San Francisco cruise, Seattle Boeing Factory Tour. Everything went as clockwork and we had no single issue at all. Had a perfect trip and loved every minute of it. We were checked in online, hassle free, seats pre-allocated on all flights. Car hire upgraded to Gold to save time and money. Assistance was also provided prior to departure to help arrange travel insurance as this was slightly complicated due to medical conditions. Everything was perfect and I can not thank Lorraine enough for her knowledge and skill in providing this trip and great holiday memories.

Professional, personable with warmth and humour.

We have had excellent service with Lorraine & would definitely recommend her.

I have just used Lorraine Hewitt - Travel Counsellors to book by recent holiday! I must say the service I received was first class, everything was sorted! I would therefore have absolutely no hesitation in recommending this service to anybody!

Highly recommend. We booked our honeymoon with Lorraine and the service was so detailed and personal we will definitely come back. Lorraine found us a dream holiday which met all our requirements, the location was incredible the hotel & food beautiful amazing flights lots included and no detail missed. In addition there were so many personal touches to this booking that you simply don't get elsewhere and most importantly it was great value. Book with confidence.

Managed, with a lot of support from Lorraine, to find a product that suited our needs and finally came in at a price that was acceptable.

The service I received from Lorraine at Travel Counsellors was exceptional...I would not hesitate to recommend Travel Counsellors to friends and colleagues .

A very easy process to book with Lorraine - very friendly and very professional.

Realy pleased with all the attention to detail we have recieved from Lorraine as our travel consultant. Nothing is too much trouble. Thank you for your help.

We appreciate the time and consideration to making our holiday very special, your patience and help has provided us with a holiday we are both looking forward to and I have no doubt we will book with your good self again and I know I / we will recommend you highly.

I just want to say a BIG thank you for sorted out our holiday. I was becoming frustrated, not knowing where to book. But thanks to you we got the hotel that we really wanted. I am really looking forward to going now, it looks amazing.

Amazing service from Lorraine Hewitt. Thanks for organizing a fabulous weekend away in Budapest for my birthday. We had a wonderful time and you have booked us in the BEST hotel I have EVER stayed in. Really stunning and everything is perfect. Thank you again.

Thank you Lorraine Hewitt Travel Counsellor for all your help booking our holiday!! Nothing was too much trouble , even had a lesson on how to get to grips with my fairly new tablet!! Great job. Great service! Wont book with anyone else.

The Lovely Lorraine, with Patience a Priority to You

Thanks to Lorraine for being informative and giving me as many options as possible before booking.

Great service, very efficient and straightforward booking process.