My name is Mandy I am a Travel Counsellor based in the wonderful city of Newcastle upon Tyne.
With over 34 years in the Travel Industry, my experience and knowledge will ensure I can help with all of your travel requirements.
I will look after all of your travel needs, from initial enquiry , right up until your return home, with a friendly and professional service.
In a few short words I have worked as a Tour Operator, Travel Agent, Car Rental Agent, Airport Representative, Cabin Crew, I also lived overseas in Mainland Spain and Gran Canaria. And now the proud owner of my own Travel Business.
Please take a few minutes to read my testimonials , which will give you an insight on how happy my clients are when entrusting me to book their holidays!
So, if you would like a holiday quote then I would love to hear from you!
I provide a free no obligation quote.
Mandy
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Having wanted to visit Santorini for a very long time. I eventually decided on travelling here,,,,,so happy that I did.
We stayed in the resort of Kamari in a wonderful villa, we did rent a car to travel around the island. However , the villa was located within walking distance to the beach and resort…..
My favourite part of the Island has to be Blue Domes in Oia. Spectacular views , it’s no wonder many cruise liners come to this area… another favourite was Fira the capital. Lots of restaurants to choose from.
We visited the whole island , which was great to do and can be done in one day…..
If you get the chance to , then I would recommend visiting here.
You can stay here for the full holiday, or take a cruise that docks here , or if you wanted there is an opportunity to island hop or take a local boat trip. You can discover the white beach of Santorini from the boats…
The White Beach of Santorini is one of the most particular secluded beaches on the island, it is a beach of unique beauty formed under high white cliffs!
Mandy
An amazing 4 day break away!
Montserrat: What can I say?? If you haven't had the opportunity to visit here , then I can highly recommend it!
This mountain is home to one of the most important religious sites in Spain. A residence for the Benedictine abbey, Santa Maria de Montserrat,
It is located approximately 45 km northwest of Barcelona. So if you are staying in either Barcelona/Costa Dorada or the Costa Brava then you are within easy reach to visit.
We also got tickets to the Champions League game in Barcelona, have to say this was one of the highlights.....
Lastly we travelled to the resort of Cambrils with the most amazing Seafood Restaurants ( we actually had to come back to dine in the same restaurant, the food was that delicious)!
the resort itself has a well-deserved reputation as the culinary capital of the Costa Dorada and I have to agree!
Mandy
With so many destinations to travel to, Kefalonia was always on my list, since watching the movie Captain Corelli's Mandolin...
We stayed in a stunning villa near the airport with views of Kefalonia as well as the airport( the noise of the aircrafts didn't bother us at all), I would even go so far as to say, we actually were fortunate to watch the aircrafts flying overhead on arrival and take off, from the swimming pool area.
Thankfully we rented a car which meant we got to explore the island, one of my favourites visiting the Melissani Cave, (a must see)!
Working in the industry we do get opportunities to visit hotels , and I am over the moon that I got to visit https://trapezakibayhotel.com/ , I spoke with the owners Nikos and Sofia before arrival, and they invited me and my family along to the hotel. This has to be one of the most stunning hotels I have visited, every room was designed uniquely , the views out to sea were incredible, and you can even see Zante from the balconies and terrace. Not to mention the hospitality, the food was delicious and the best I tasted on the island. They even gave us honey to take away with us, again a lovely gift to take away.
We got to visit the majority of the island , unfortunately we didn't get as far as the North to see Fiskardo which is known for its stunning natural beauty, clear waters, and charming Venetian architecture. I did however get to see where scenes were shot for Captain Corelli's Mandolin in the village of Sami, a beautiful coastal town.
The only regret was we didn't book for 2 weeks, as a week just wasn't long enough to see the whole island, which means I will have to visit again..!
So if Kefalonia is on your list of places to travel, then I can certainly help with your holiday booking, providing, places to stay, eat and visit.
Mandy x
So after much planning we eventually got to visit the Capital. Starting off with a trip to watch "Phantom of the opera"...highly recommended!
Then onto Madame Tussauds , which was fantastic to see. We enjoyed our stay so much , that we travelled back after a few weeks, this time visiting London Zoo and SEA LIFE Centre London Aquarium. The weather was great , so fantastic for walking around......so much to see in London. I also for the very first time travelled on the London Tube , which is amazing to get around London and ensured we got to visit everywhere on our list. We took a lovely walk through Kensington gardens onto Knightsbridge, another day we walked from Pimlico to Trafalgar Square , passing the Houses of Parliament. A truly stunning city!
With still so much to see I have already planned my next trip.....SEE YOU SOON LONDON
Disneyland Paris must be one of my favourite places to visit. Me and my children have travelled here numerous times over the past 14 years and it's different every time we holiday here, as Disney are always adding something new to the park. We've dined with the Disney prince and princesses, had lunch with Mickey Mouse, Goofy and many other characters.
July was a perfect time to travel, the weather was sunny, and we got to enjoy the outdoor events, such as the Disney Stars Parade. Winter in Disney is still a great time to visit, especially to see the New Year’s Eve firework display which is amazing!
We also took the opportunity whilst we were in Disney to visit Paris, a short train journey from the station in Disney takes you directly into Paris. It was like having two holidays in one. One day we were having lunch with the Disney characters and the next day we were travelling around Paris visiting places like the Eiffel Tower and the Arc de Triumph.
My favourite hotel has to be the Disney New York. The breakfast is delicious, and a huge variety and the location is within walking distance to the Disney park.
I have flown into Paris and taken the shuttle from the airport to the hotel, which is great! I have also taken the Eurostar which again is fantastic as the train station is actually within walking distance to the Disney Park and some of the hotels.
I will surely be visiting Disney again with my family in the near future! Disneyland Paris is truly a magical place!
My customer stories
Sent by Laureen Johnston
Belfast 23/03/2025
Dealing with Mandy is a pleasure nothing is to much to ask her attention to detail and customer service is second to none.She goes above and beyond everything you ask.I won't book any other way now as she make it such a pleasurable experience Thanks again Mandy
Sent by Yvonne Wells
Isle of Wight 09/03/2025
Mandy has helped me arrange many holidays she is so friendly and helpfull. She is a friend that I've never met
Sent by Francesca Fairman
CHELTENHAM 20/01/2025
Mandy has been so helpful with booking our holiday. We cant thank her enough. Everything fully taken care of and no stress of having to look for deals ourselves. Not only has been super helpful but friendly too.
Sent by James Windrow
Liverpool 13/01/2025
I GAVE A TEN BECAUSE MANDY IS FAULTLESS AND SO DEDICATED TO HER CLIENTS PLUS NOTHING IS TO MUCH TROUBLE ANY QUIERES SHE WILL SORT IT AND THE HOURS SHE PUTS IN IS UNBELIEVABLE A TOP TRAVEL CONSULTANT THATS WHY SHE WAS VOTED THE BEST ,YOURS JIMMY
Sent by Diane Taylor
Leeds 04/12/2024
Mandy goes above and beyond to help you, Mandy has taken a lot of worry of my shoulders, as I’m a disabled lady, Mandy has done everything from airports to resort which I wouldn’t have had a clue about. So to answer your questions I would and have recommended Many to my family and old work colleagues.
Sent by Paul Wincott
Essex 08/10/2024
A massive thank you to Mandy Ridley Travel Counsellor. We have booked with Mandy on a number of occasions and it has always been an amazing experience from start to finish. Would 100% recommend this lovely Lady, an absolute pleasure to deal with. Thank you xx
Sent by Jeannice Henderson
Harrogate 02/10/2024
Mandy always gives a service second to none. Absolutely everything is taken care of and, even if you have an emergency situation, she is there to assist. Lovely, friendly lady too, nothing is too much trouble.
Sent by Margaret Harrison
Falkirk 02/10/2024
Mandy, is helpful and efficient.This is the 3rd holiday I have booked through Mandy. Can't speak highly enough for her professionalism.
Sent by Tom Anderson
Edinburgh 01/10/2024
Every time a travel ,, a will be using you Mandy, an also be putting you forward to friends and family!! 10/10,, everytime,, and nothing is to much, for you! Perfect,,??
Sent by Mike Braniff
Cheshire 01/10/2024
it’s been an absolute pleasure speaking with Mandy, she has been so helpful (fantastically patient), totally professional and a joy to work with . . Mike B.. . Thank you Mandy . .
Sent by Martin Scrivens
Manchester 14/09/2024
Mandy was unbelievably professional knowledgeable and was a credit to herself and the organisation . Nothing was too much trouble for her. Did exactly what she said she was gonna do within the time that she said she would. I will never book with anyone else ever again
Sent by Matthew Stevenson
Fife 09/07/2024
We have booked several holidays through Mandy, it has been the best move we have ever done rather than using the big holiday providers, makes the whole process so straightforward and really goes above and beyond from booking to making sure we had a great holiday when home,Thanks so much again Mandy, you are a rare Diamond
Sent by David Beeby
Cumbria 17/06/2024
Mandy was the most user friendly service i have ever had whilst bookibg a holiday. So professional and business like . It left me with total confidence. Thank you.
Sent by Dionne Mitchell
Newcastle Upon Tyne 16/05/2024
Mandy is a. super star! I I am not the easiest customer to please. Mandy had so much patience and genuinely wanted to find the perfect holiday for me. I am pleased to say she couldn’t have done a better job. I have already recommended Mandy to friends and family, and will be in touch soon for my next booking. Thank you x
Sent by Rosslyn Weir
County Antrim 21/03/2024
Mandy was fab! Gave it the real personal touch which I love. As well as her time at any hour to sort me out so quickly and get me what I was after for our family. So pleased second holiday booked week later! Lol Looking forward to a long friendly service.
Sent by James Windrow
Liverpool 21/03/2024
Nothing but total respect for Mandy goes out of her way to help nothing is to much trouble even for people like me who is not so good with the ways of the internet she seems like a lady who never stops putting her clients first all in all exceptional, thanks Jimmy
Sent by Victoria Cavanagh
Newcastle Upon Tyne 12/03/2024
Always use Mandy where possible. She gives good honest advice, processes everything by and keeps you updated throughout. A fantastic service with a beautiful smile.
Sent by Terry Hall
Oldham 18/01/2024
We love using Mandy's services she gives quality time and nothing is ever too much trouble
Sent by Johnathon Dowling
Northamptonshire 18/01/2024
Really happy with Mandy and the service from start to finish, contactable, refreshing to deal with and extremely helpful with changes and updates form our end. Highly recommend and looking to book again soon.,
Sent by Diane Taylor
Leeds 18/01/2024
Mandy goes above and beyond to help, as I am a disabled lady Mandy sorts everything out for me and takes away all the stress that it would cause me and I’m extremely thankful for that, I have recommended Mandy to many of my friends and family and will keep doing so, she is excellent at helping others and will be using her again.
Sent by Chantel Broughton
Leeds 18/01/2024
We have used Mandy before and will continue to use her, she is always so helpful and finds us what we need. I also recommend to friends and family. Thanks as always for all your help Mandy.
Sent by Helen Bishop
Cardiff 18/01/2024
Booking was so easy,very friendly you were not left waiting for a call or email,documents sent straight away,will be booking again ??
Sent by Michelle Herbert
West Glamorgan 18/01/2024
Mandy is a fantastic holiday advisor . Nothing is too much trouble for her . She will spend days looking for the right choice . I couldn't ask for better
Sent by Sheree Smith
Nottingham 29/11/2023
Mandy is the most efficient travel consultant I have ever used. I have already recommended her to my family and friends and will continue to do so. I have scored a well deserved 10/10, a perfect 10 for a perfect service.
Sent by Elaine Shields
Durham 20/11/2023
Mandy makes it so easy finds whatever your looking for at a price your happy with sorts out any requests you may have takes all the pressure off its just like asking your best friend to book a holiday knowing she'll do her best can't sing her praises enough
Sent by Andrea Laight
County Durham 20/11/2023
We'll keep using Mandy for arranging future holidays, she's very helpful and nothing seems to be a bother, she is very efficient at her job. She is highly recommended.
Sent by Euphemia Carter
Scotland 02/10/2023
I have booked through Mandy for the 1st time. She Explained everything to me was so helpful and understanding. Helped me find out things I needed to know. Takes pride in her work . I have already recommended Mandy to my Friends and Family. I hope to have many more trips book with Mandy.
Sent by Paul Gatenby
Tyne & Wear 19/09/2023
Mandy gives a top class service and is so helpful and friendly on the phone. I wouldn't book a holiday anywhere else.
Sent by John Layton
Tyne & Wear 19/09/2023
Great to deal with, great communication and always there if you need anything.
Sent by Harry Exley
Newcastle Upon Tyne 19/09/2023
I would recommend Mandy to friends and family as she is great person and really helpful to find the perfect holiday
Sent by Rita McGonnell
Argyll and Bute 02/07/2023
have now booked twice with Mandy and she has been amazing!!! Going far beyond my expectations, one in a million and I love the fact that I know I can contact her anytime with any queries I have! Definitely my Number 1 travel agent!
Sent by Lorna Farquharson
Scottish Borders 02/07/2023
Mandy is the most helpful travel consultant and always goes the extra mile to find the best deal to match your request.
Sent by John Buck
Middlesbrough 02/07/2023
Mandy was recommended to me & the service she has provided has been second to none . Going above & beyond to help us sort a holiday . Would definitely use again ?
Sent by Katherine Wilding
Lancashire 02/07/2023
First time using Mandy, I usually book my holidays myself but she was very helpful and the whole process was very easy. I found the app very easy and it’s convenient to just pay off a little of your balance when ever I want. I will certainly be using Mandy for all my future holidays.
Sent by Bronagh Morrison
County Antrim 24/05/2023
I would highly recommend Mandy she was amazing and very quick at responding with me and got me the best price im delighted even the we app i set up is so easy to use its the most easiest way ive ever booked a holiday stress free??
Sent by Karen Mills
Glasgow 17/04/2023
Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort
Sent by Karen Mills
Glasgow 17/04/2023
Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort
Sent by Karen Mills
Glasgow 17/04/2023
Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort
Sent by Marianne McKee
County Antrim 12/04/2023
Mandy is very helpful and goes out of her way to get things done for you. i have recommended her to my friends and would recommend her to anyone
Sent by Sarah McIntyre
County Antrim 12/04/2023
Mandy is absolutely lovely, literally everything we did was sorted for us and we had an amazing hassle free trip. Booking again with Mandy and have passed her number on to friends. Thank You Mandy.
Sent by Lesley English
Lancashire 25/03/2023
Mandy easily explained ti me even if I had to ask twice . Felt so at ease talking over the phone . So glad that I can call her if I’ve got any concern so helpfull ??
Sent by Yvonne Wells
Isle of Wight 25/03/2023
Mandy is the best . .she has sorted my holidays for years . Iwould use no one else
Sent by Lauren Spooner
Kent 25/03/2023
Mandy is very efficient, friendly and knowledgeable. Mandy makes me feel like a friend she certainly builds our excitement for our up coming holiday.
Sent by Robert Hawthorn
North Ayrshire 25/03/2023
Mandy sorts out everything you require within your hotel, it's not a request when Mandy gets involved it's sorted,
Sent by Lynne Macmillan
Cumbria 25/03/2023
Mandy is so pleasant and friendly, she made the booking to fit perfectly with my needs, highly recommended
Sent by Sheena Patterson
Melrose 25/03/2023
All very easy and quick to have my holiday booked
Sent by Paul Archibald
Stoke on Trent 25/03/2023
Mandy has been a great help ,she has always been able to help with any questions, and is a great a her job in finding the best deals available... I eould definitely recommend Mandy to anyone that need a holiday sorting ..
Sent by Karen Nicholls
Birmingham 08/02/2023
Mandy is an excellent consultant and I would have no hesitation in recommending her
Sent by Andrea White
Aberdeenshire 08/02/2023
Mandy is an excellent consultant and I would have no hesitation in recommending her
Sent by Michelle Hayes
Merseyside 08/02/2023
Excellent service. So helpful. Nothing to much trouble xxx
Sent by Tracey Costin
Essex 08/02/2023
Very helpful went above and beyond to find our perfect holiday
Sent by Jayne Best
Newcastle Upon Tyne 08/02/2023
Mandy is amazing at what she does. Her customer service is impeccable. She always goes above & beyond to make sure we get exactly what we want from our holiday.
Sent by John Layton
Newcastle Upon Tyne 08/02/2023
Easy to deal with and the best I’ve used for years
Sent by William Bowden
Essex 08/02/2023
Mandy is the best, simple as that ! Why chose to go elsewhere . A genuine , honest and lovely Lady . The only problem that you will have is how hard to kick yourself for not using her before !
Sent by Donna Hansen
Lancashire 08/02/2023
Mandy is great so so helpful an friendly I had her up the wall a bit asking so many questions but she was great an sorted me an my best mate a brilliant holiday to Benidorm Would highly recommend her xxx
Sent by Anthony Searcy
Derbyshire 08/02/2023
From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service
Sent by Chantel Broughton
Leeds 15/01/2023
Mandy was really helpful from the start and are really impressed, thank you so much for sorting this for us with no problems.
Sent by Paula Swain
Cheshire 15/01/2023
Booking with Mandy takes all the hassle out of booking a holiday,always pass her name onto other friends who are looking to book a holiday.
Sent by Paul Harwood
County Antrim 15/01/2023
Absolute pleasure to deal with Mandy, she had had my holiday sorted in no time at all.
Sent by Patricia Ward
Belfast 15/01/2023
Never booked a holiday so quick and easy in my life and I'm 60
Sent by Yvette Patton
Wigan 15/01/2023
Very helpful , great communication, would definitely recommend.
Sent by Gillian Fradgley
Newcastle upon tyne 15/01/2023
Hi definitely, plus always helpful lovely person great attitude
Sent by Marjorie Farrand
Lancashire 15/01/2023
Very helpful. Listened to what we wanted and got us a good deal Answered us straight away when we had a question
Sent by Shirley Barron
Cheshire 15/01/2023
Excellent help and support throughout booking
Sent by Anthony Searcy
Derby 15/01/2023
From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service!
Sent by Raymond Harris
Liverpool 15/01/2023
Fantastic service nothing to much trouble
Sent by Sheree Smith
France 26/11/2022
I would like to score you more than ten as I feel you went above and beyond any custom service I have ever received in your sector. It is so refreshing to feel so assured things are following the correct path by speaking to you personally. I would and have recommended already. Very many thanks.
Sent by Molly Neilson
South Lanarkshire 22/11/2022
Mandy is the best agent I have ever used.she is with you right through your holiday.very caring lady
Sent by Elaine Shields
Durham 27/10/2022
Really enjoyed our holiday thank you very much Mandy it went so well you arranged our special assistance and did all of our paperwork we will be using you for next holiday you take all the stress of sorting everything out x
Sent by Nicola Hill
Belfast 26/10/2022
I have used Mandy these last few times for my holidays. I must say she goes beyond helping no matter the time of day. I'm so glad I've booked my 2023 holiday with her again
Sent by Michelle Louw
Cheshire 23/10/2022
Excellent service, we didn't need to do anything it was all done professionally by Mandy. Thank you so much we had a great time
Sent by Bernard Wilkinson
Middlesbrough 17/10/2022
Absolutely lovely woman goes above and beyond to make sure you not only get a good deal but you get the best she can deliver
Sent by Simon Newlove
West Yorkshire 15/10/2022
Mandy Ridley is first class at what she does. I will always use her services and I’ve recommended her to plenty of friends. First class service all the way
Sent by James Brown
Edinburgh 05/10/2022
We have booked with Mandy twice already and have booked again for next year. Mandy could not do more for us, Great Service.
Sent by Yvonne Wells
Isle of Wight 26/09/2022
once again thank you to Mandy for helping me and my friend find a beautiful holiday at the AQUILA PORTO RETHYMNO HOTEL IN RETHYMNON CRETE every thing was amazing Mandy as always went above and beyond to help x x x
Sent by Carl North
Greater London 02/08/2022
Other than great service, help and knowledge, I like the fact I can always get in touch with Mandy without having to sit waiting in the phone for hours on end. Also emails replied to the same day, which is amazing.
Sent by Heather Macleod
Scottish Borders 10/07/2022
Mandy was amazing when it came to us booking a holiday! She was straight on it from the get go, nothing is ever to hard for Mandy… it was great service and it puts your mind at ease knowing if anything was to ever go wrong Mandy is straight there to sort it out! I will forever always book my holidays through Mandy!x
Sent by Jenna Hindley
Sunderland 19/06/2022
So happy to receive this message from a client , I always do my best for my customers without hesitation. It is so lovely to receive messages like this. Always appreciated !
“Just wanted to say thank you again for all your help sorting out that situation - you’re amazing at what you do and is why I love booking my holidays with you. You’ve been at the end of the phone after 2 rings and provided the best support with a very open channel and communication and assistance throughout x x x x ??
Mrs Hindley
Sent by Jennifer Thompson
Doncaster 24/05/2022
Just home from a fab hol to Greece ! What a great experience from Mandy .. everything was taken care of and all needs met for a stress free hol , I have already passed her info on while on hol and to family and friends , I can’t recommend her enough .. big thanks
Sent by Paul Saunders
Leeds 24/05/2022
Mandy makes booking a holiday a lovely experience. Always knowledgeable and goes above and beyond to help. Irons out any problems immediately. Would never use anyone else.
Sent by Angela Marshall
LOSSIEMOUTH 09/05/2022
I would not use anyone else she provides quick service with the best deals there are no waiting on phones and she caters for your specific needs very quick to respond to messages I wish all travel agents were the same.
Sent by Nicola Stickland
LLANELLI 07/05/2022
The most helpful person I’ve ever booked a holiday with. Would definitely recommend Mandy to all my family and friends!
Sent by Patricia Evans
Swansea 23/04/2022
I would ,and have recommended Mandy to family and friends for their holidays .Nothing is too much trouble for her and she goes above and beyond to find you your perfect holiday ,at an affordable price .I would not book with any other now ,she makes the whole thing so easy from first contact, right up to being back home ,thinking about the next holiday .
Sent by Leagh Douglas
Scottish Borders 18/04/2022
Mandy was extremely responsive and knowledgable. She made booking a holiday totally stress free. She has a lovely warm personality, I immediately felt like I was speaking to an old friend. Complete faith in her and would strongly recommend her to anyone and indeed have been doing so. Our family have an amazing holiday to look forward to now for our silver wedding anniversary :-)
Sent by Karen Nicholls
West Midlands 02/04/2022
Mandy is amazing, she sees to all the finer details, we don't have to worry about anything, she is always at the end of the phone. I recommend Mandy to all my friends and family. We will be using Mandy for all our future holidays ??
Sent by Stephen Bossons
Staffordshire 01/04/2022
Mandy offers a service that is second to none, always helpful and sorts out any problems or queries you have straight away, look forward to booking many more holidays with her, would highly recommend her
Sent by Carol Chelton
Cumbria 30/03/2022
Mandy is so friendly and nothing is to much trouble, I only have to message & she gets back to me
Sent by Lauren Farquharson
GALASHIELS 30/03/2022
It was so easy booking a holiday with Mandy. A very personal experience and she took the stress out of searching for suitable destinations.
Sent by Andrea Kitchen
Lancashire 05/02/2022
Mandy was so polite and friendly on the phone. She is very efficient and checked that we had received everything. She reminded us before we went away what we had to do and told us to have a lovely holiday and if we needed her at anytime to contact her. While we was on holiday she contacted us before we were coming home reminding us to fill out our passenger locator forms and she actually checked us in for coming home and sent us our boarding cards. She goes over and beyond to help you out. she takes all the worry out of booking a holiday knowing she is available to help you. I would definitely recommend Mandy to our family and friends.
Sent by Sue Moffat
Scottish Borders 04/02/2022
Mandy is Friendly, knowledgeable, listens well, super responsive and I loved the online app as a repository for all docs / payments. Took all the hassle out of finding the right holiday for us
Sent by Maureen Brown
Edinburgh 16/11/2021
Mandy has made the booking process very easy, I sent her face book message within an hour we were on the phone talking flight times, this has been the easiest holiday I have ever booked. Mandy has went over and above with her customer care we have been extremely grateful for all her help with assistance at airport along with keeping us up to date with any new guidelines from hotel and airline. Cannot praise her enough and will definitely be booking my next trip with Mandy ??
Sent by Deborah Clayton
Durham 13/11/2021
Just back from windwere had a great time lovely place which was all arranged by Mandy top class service well done & thank you for everything must say 5 star service & great choice of hotel love Steve & Deb xxx
Sent by James Brown
Edinburgh 26/10/2021
Mandy thank you for all your work in getting us a holiday. Just back had a great time if it wasn't for you in helping me complete all the forms I don't know if we would have went. The place itself was beautiful the hotel was first class, and it was so relaxing.
Will certainly be using you again and will recommend you to anyone who listens.
Thanks again
Jimmy & Yvette
Sent by Paul Saunders
Leeds 04/10/2021
Used Mandy as our Travel Councillor for the past few years. Would not book with anyone else now. Mandy goes above and beyond to help with all aspects of your holiday. Superb service and so friendly. A pleasure to speak to. Would highly recommend
Sent by Karen Nicholls
Birmingham 03/10/2021
Mandy is doing a wonderful Job,she explains everything to us,makes good suggestions and makes everything so easy and no stress.Mandy goes over and beyond her Job to help.I recommend her to all my family and friends.
Sent by Tracy Dawn
Liverpool 03/10/2021
Mandy is amazing from enquiring about holidays to booking them mandy is always there to help if needed nothing is ever to much trouble
Sent by Jenna Hindley
Sunderland 03/10/2021
Excellent customer service from Mandy. She offers a personalised, professional service whilst managing all your needs. I have continued to book all my holidays / travelling arrangements with Mandy for the past 12 year as she is reliable, honest and trustworthy. Mandy's customer care service extends well beyond finding your perfect holiday, her after care is second to none also.
Sent by Sue Maguire
West Yorkshire 13/09/2021
I would always use mandy as she is always at the end of the phone anything you need to ask she can answer just booked again with her & will definitely be booking again soon ,she feels like a friend I have known all my life
Sent by Tracey Meakin
Birmingham 03/08/2021
Fantastic service, easy to contact, very flexible, always answers any concerns you might have. Up to date on all the travel advice in these uncertain times. Thsnk you.
Sent by Patricia Evans
Swansea 16/07/2021
Mandy has been so helpful from finding my holiday to actually booking it .It is the first time I have used a counsellor but I will definitely be using her for any future holidays .I have been kept informed of info every step of the way , and look forward to my holiday .
Sent by Amanda Mitchell
Cumbria 07/01/2021
Hi Mandy. I found your service excellent! Even though I missed my holiday, you kept in touch with me even though you had lots of other people to deal with. I will definitely be using you for future bookings
Sent by Jacqueline Saunders
Leeds, West Yorkshire 07/01/2021
Highly recommend Mandy. Have used her services several times now and would not use anyone else. This lady goes above and beyond and covers every aspect of your holiday. Makes her customers feel really special
Sent by Amanda Anderson
South Ayrshire 30/12/2020
I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family
Sent by Diane Eppleston
County Antrim 03/05/2020
Possibly the best travel agent I have ever booked through. Handled the booking efficiently and effortlessly and kept in regular contact. Same with covid-19 holiday cancellation.. Mandy has taken care of everything. I will definitely be booking again with Mandy.
Sent by John McLean
Dunbar, East Lothian 26/09/2019
Mandy got us the hotel, airport flights and dates we wanted. She also arranged assisted boarding and wheelchair on our arrival at Edinburgh and Alicante on the way home. She was very helpful and easy to talk to over the phone. Also, she told us to phone her if we had any problems before, during or after our holiday. We will definitely be booking through her again.
Sent by Anthony Tyler
Leicestershire 08/06/2019
Very easy and straightforward to deal with & will definitely recommend and use again.
Sent by James Mcdonald
Essex 30/05/2019
Friendly fast efficient with a good price, will definitely use again
Sent by Susan Lowther
Doncaster 05/04/2019
Mandy did her very best to ensure we got the best deal , she is also so easy to talk with, she makes booking so easy I will definitely use her again x
Sent by Anita Edwards
Sheffield 24/03/2019
Lovely person would definitely recommend to family and friends very helpful no stress did everything for me regarding my booking
Sent by Kerry Barton
Newcastle upon Tyne 11/03/2019
Mandy ridley offers a highly professional service , ranging from finding ,arranging and completing the whole process. She is extremely knowledgable and helpful in every aspect of planning your holiday. Excellent, friendly service and I have already recommended her to friends/family who have been delighted with her.
Sent by Adele Bennett
Newcastle upon Tyne 22/02/2019
Mandy was so helpful throughout the booking process, she explained everything and was there whenever I had any questions. We are now all sorted and excited for 2020.
Sent by Jenna Hindley
Sunderland 28/01/2019
Excellent customer service, friendly, no pressure approach. Found exactly what we wanted from our holidays with plenty of options to choose from. Highly recommend. Have used Mandy for 10 years. Excellent for family holiday bookings and large group holiday bookings alike
Sent by Alison Davies
York 19/12/2018
Mandy is a delight to deal with. A real personal service and I am very happy with my dealings with her
Sent by David Barton
Newcastle upon Tyne 20/11/2018
Very professional, very one to one. Not very often you get a feeling of comfort when sorting a holiday. Will only use Mandy from now on. Cheers
Sent by Linda Luck
Middlesbrough 20/11/2018
She was very quick with reply, very helpful - anything I asked her to look for she did and I recieved a lovely thank you card. I would definitely use again xx
Sent by Eileen Taylor
Lincoln 30/10/2018
We have been booking holidays with Mandy for quite a number of years and all our holidays have been perfect. Mandy is easy to talk to, always nice polite and gets some fab holidays. Just had one in Spain, the hotel was perfect in every way now will look forward to the next in Gran Canaria in December
Sent by Margaret Sandford
Glasgow 29/10/2018
Mandy was very helpful and done a great job in getting us a great deal on our summer holiday, I will be recommending her to all my friends and family.
Sent by Karen Perry
West Midlands 29/10/2018
Really friendly and helpful and replies to your requests immediately
Sent by Gillian Thompson
Newcastle Upon Tyne 20/10/2018
Excellent, efficient , friendly service mandy went above and beyond to fulfill our requests, have mentioned this to family and friends who have said they will notify me for details
Sent by Christopher Cole
Newcastle Upon Tyne 20/10/2018
I find Mandy very well informed and extremely helpful .
Sent by Amanda Anderson
Ayr, Scotland 28/09/2018
I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family.
Sent by Gillian Fradgley
Newcastle Upon Tyne 24/09/2018
Mandy was very helpful, prompt and great price. Very happy with my service and booked my holiday with confidence. Will try to get family and friends to join her.
Sent by Jacqueline Jones
Newcastle Upon Tyne 24/09/2018
I loved the personal touch Mandy gave me, nothing was a problem
