Based in Berwick on Tweed

Mandy Robson

Available for new enquiries

It's Nice To Meet You

I provide a very unique travel service using award winning technology. I am able to tailor make a holiday down to every detail all with the support of a world leading, independent travel company. I pride myself on giving a very personal and exceptional level of service from start to finish. I can tailor make holidays to suit each and every customer. Every holiday I book is 100% financially protected through the Travel Counsellors Trust.

As my office is at home, I am able to speak to my customers at a time that suits them best, even if it outside of normal working hours. This also includes 24 hour a day emergency contact. So I must ask you, What do you find most difficult about booking your holidays?

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Vanessa Easton

Mandy organised our special holiday to the USA, she listened to everything we wanted to do whilst there and from start to finish the holiday went like clockwork! We have had a super time and want to say a big thanks to Mandy for organising this we will definitely book again with Mandy . Thanks again for this great service.

Sent by Alison Hogg

We have just returned from the most amazing holiday to the Amalfi Coast made extra special by Mandy’s fantastic planning and organisation. We can’t thank Mandy enough for her expertise in ensuring every transfer was taken care of and the choice of every hotel was more than we could have wanted or expected. As we knew nothing of the area we relied on Mandy’s knowledge to provide us with the best possible experience- and she did not disappoint!!! Our first destination was Sorrento - The Hotel Imperial Tramontano was very special. We were met at the airport and transferred there with no hanging around at all. The location of the hotel was just perfect - close to the centre, yet quiet with the most incredible views of the bay of Naples and Mount Vesuvius from our balcony. This was a very traditional hotel with the most attentive staff. The room was spacious with a great bathroom (including bathrobes and slippers!) The food was exceptional! After two nights we moved to Capris. We were picked up from the hotel, taken to the port, where our hydrofoil tickets were ready waiting for us, our cases were delivered to boat and we were on our way- extremely slick. We were met at the port in Capris, where our cases were taken and delivered to our hotel (we felt a bit like royalty!!!) A representative met us and escorted us to our hotel - Villa Brunella. The location took my breath away and almost reduced me to tears it was so beautiful! Again the staff were so welcoming and attentive and breakfasts by the pool were amazing. After two nights we then moved to Amalfi -transfer was flawless again, no hassle. Hotel Amalfi Residence was an ideal choice . With a beachfront location , close to the action, which we could watch from our lovely balcony, yet quite at night, , ensuring we had a good night’s sleep! Staff were very helpful and keen to ensure we had a great stay. Thank you for everything Mandy, we definitely will use your service again! JUST SUPERB.

Sent by Jenni Jenkins

We have just returned from yet another holiday superbly organised by Mandy Robson. I don’t even consider booking with anyone else as Mandy’s attention to detail & professionalism are second to none. I have used her services since she started work with Travel Counsellors & have recommended her to many friends. Even the Welcome Home postcard just adds that special touch. This holiday was the third attempt at getting to Cape Verde (blame Covid) and every time we have had to reschedule since 2020 Mandy has kept us informed & supported our choices. No question ever feels silly & her swift responses to messages and emails are very much appreciated. I’m already booked for my next holiday in a couple of months! This lady is worth her weight in gold as she takes away any stress in booking a holiday & I know we can trust her to look after us. Many thanks again Mandy.

Sent by Julie Clasper

I recommend Mandy to everyone - all my family, friends and colleagues, as she is amazing. She always delivers the best service to us and our holidays are the best. She is always there and prompt to return calls or emails even for the smallest of questions. She is a delight and we love using her - we wouldn’t use anyone else. Thank you Mandy.

Sent by Dawn Mckirdy

Mandy is a breath of fresh air always helpful with any questions I may have.

Sent by Gillian Douglas

Mandy is brilliant. Very professional, but friendly too. We feel completely at ease knowing she’s got everything in hand and will organise the best holiday for us.

Sent by Christine Virtue

100% recommend mandy to book any holiday with confidence and care.

Sent by Lynsey Jack

Mandy has been great arranging them re arranging twice due to covid . Always there to help when we needed her . Wouldn’t use anyone else now .

Sent by Sandra Greenwood

Have used Mandy's services for a number of years to book our holiday. She is helpful, efficient and totally reliable. She takes the stress out of booking your holiday. I am happy to recommend her.

Sent by Lucy Howard

I would like to take this opportunity to let anyone who reads this about Amanda’s amazing service she provides . We have used Mandy several times over the years and she is fantastic from the time you start to enquire where you’re wanting to go , she finds loads of different places so you can choose .... there is nothing you need to worry about from the time you leave till the time you return . Bless her she even takes the time to fill in your luggage labels . Can’t recommend her enough . X

Sent by Susan Tait

We have booked our holidays with Mandy for years.When she started working with Travel Counsellors we followed her!!! We have had numerous holidays.Mandy knows exactly what we like and gets it spot on each time! We tell her where we want to go and that all we have to do as Mandy sends us some info and then we book!! We feel confident booking with Mandy as she is always at the end of the phone if we need her! One holiday we got stuff in Caribbean as there was a tropical storm. ... we contacted Mandy and she sorted everything for us for our return flight plus hotel train etc! We book 2-3 times a year with her.I love the fact that for going on holiday you just need to pack and set off for Airport as Mandy has done everything for us!She makes it so easy! She’s a pleasure to talk too and so friendly and helpful! Always get the 5?? treatment from her. We have never been disappointed yet!......Thank you Mandy your Brilliant!??

Sent by Michele Burns

Excellent service as always. Mandy goes out of her way to make sure you have a fantastic experience with her.

Sent by Louise Whittle

Mandy goes that extra mile every time. She listens to what you want in your holiday and pulls that together for you. She gives you options to enhance your holiday, she responds very quickly meaning the booking can progress quickly. Excellent service.

Sent by Margaret Robson

A huge thank you to you for organizing our amazing holiday to Cyprus. Everything was perfectly organized and totally stress free for Tony and I. We certainly will be in touch again in the future.

Sent by Marie Moody

Mandy once again arranged our annual holiday for us and once again everything was just perfect. We even changed part of the booking upgrading a hire car, not a problem all sorted. Before we came home I emailed Mandy and asked if she could arrange for our tickets to be upgraded to Priority Plus, no problem all done within a few hours. Nothing is too much trouble. I would certainly recommend anyone to give Mandy a call and let her arrange your next holiday she takes all of the hassle out of it and you'll wonder why you hadn't tried her service before.

Sent by Jenna Shields

We went with mandy as she came highly recommended and with it being a once in a lifetime trip, for us we wanted to ensure everything was taken care of! Booking a trip to America was daunting for us and she took all the stress away, Thank you.

Sent by Jill Murphy

Fantastic service. Made our experience of booking our first holiday abroad with the kids so effortless and simple. Mandy took all the laborious legwork off our hands and responded very quickly to any questions we had. We would definitely use Mandy's service again and have already recommended her to others. Thanks again The Murphy's x

Sent by Nadine Hollingsworth

Mandy gave a fantastic and personal service. We've never used a Travel Counsellor before, but after speaking with Mandy we will definitely seek her skills again in the future.

Sent by Beccy Smart

Mandy organised the most amazing holiday ever for my family and I to India. I can't explain how perfect it was, she really listened to what we wanted and made sure we got it which created the best experience. India was an interesting and once in a life time trip. Mandy ensured everything ran smoothly and she always went the extra mile to ensure we were all set before we went and we were greeted when we got back with emails to make sure we had a great time. Thank you so much Mandy for for a trip that we will never ever forget. Here's to many more. I highly recommend Mandy to book your holidays :)

Sent by Laura Reavley

Amazing service, would recommend to anyone! Nothing is ever a hassle to Mandy and she always manages to sort everything to exactly what you have asked for!

Sent by Sacha Phillips

I have booked my last few holidays with Mandy and I will continue to do so. Totally stress and hassle free, she see's to it all. I highly recommend Mandy.

Sent by Nicola Moffat

Booked a holiday of a lifetime to Disneyworld in Florida for myself and my family. Mandy's service was excellent from the first time I phoned her and all through the whole process. Mandy researched choices from staying in Disney to having our own villa and never did I feel pushed into booking with her. She was very professional and no matter what question I asked her ( big or small) she gave me an answer. I would definetly recommend her service to anyone and I will be back in touch for her to find me another holiday ( unfortunately it won't be Disney) for next year.

Sent by Michelle Brown

Excellent customer service 10/10 my 3rd holiday booked with Mandy and many more to come. Thank you

Sent by Tracy Forsyth

Definitely recommend Mandy to sort your holiday out. She takes the stress away and organises everything so that your holiday goes without a hitch.

Sent by Susan Tait

We have always booked our holiday through Mandy. Wouldnt book with anyone else! Mandy knows exactly what kind of holiday we like and gets it spot on every year! 5* service and recommend her to all my friends who have also booked their holidays through her. She is first class at her job and nothing is too much trouble. She is always at the end of the phone if any problems arise and sorts everything out for you! Can't praise her enough! Keep doing what you do Mandy and you will go far!

Sent by Victoria Carpenter

I have had 2 wonderful holidays this year (to New Zealand and then to Muscat) both masterminded by Mandy. She was recommended to me and I can't rate her service highly enough. From our first phone chat I was impressed - she took on board our ideas, interests and budget and bit by bit put the holidays together making suggestions she thought might suit. She looked into all sorts of alternatives and changes that we needed and nothing seemed too much trouble. I could easily get hold of her and all the tickets and transfers were thoroughly 100%. Nothing went wrong during our trips but we felt secure that, if they had, we could ring her for help. I have readily passed her name to several friends and will be using her services again - roll on my next holiday.

Sent by Ian Boyd

Mandy is absolutely fantastic to deal with, nothing is a problem to her and always finds what you require. Would recommend very highly to everyone looking for any kind of break away.

Sent by Sacha Phillips

5* service from Mandy. She just made it so easy, total hassle free booking. Will defo book again with her and tell my friends and family :-)

Sent by Kevin Skelly

We have used Mandy to book our holiday to Dubai in June 15. In the lead up to booking this holiday nothing was a problem to her. She priced up all aspects of the holiday without even knowing if we would book it. Just in the last two weeks I have been in touch with Mandy for prices for Poland again i cannot fault her for she makes every effort to make it so easy to book a holiday. I would have no hesitation in booking all our future holidays with Mandy. You do not need to go to the high street when you have people like Mandy to take the stress away when booking a holiday.

Sent by Paul Burns

Having booked our 2014 summer holiday with you and considering the helpful advice and professional way you handled our booking we were so impressed by the experience we went ahead and booked our 2015 holiday with you too. Many thanks for all your help and best regards Paul and family.

Sent by Michelle Brown

I honestly could not recommend mady enough. She is 100% brilliant at finding you that perfect holiday. This is my second time booking with Mandy. Keep up the good work.