Patience, helpfulness, thoughtfulness, knowledge - all words that I would associate with Matt's service. I'm lucky to have him as my Travel Counsellor!

Great as always

Responsive, positive and knows his stuff. Professional and personable. Impressive and would use him again, and will recommend to others.

Endlessly patient at working together to put together the right itinerary.

Matt is wonderful. He explores our needs and budget and we have enjoyed every single holiday we have had with him so far. He listens and understands, and gives us several options for us to consider.

Just back from Madeira and it was wonderful! Thanks again for all your experience based knowledge and planning our trip. Everything was so well organised and ran smoothly meaning we felt relaxed and confident right from the start of our holiday! Huge thanks!

Always gets in contact quickly. And very helpful with advice.

Booking my holidays through Matt is a pleasure. He takes all the stress away and saves us hours of poring over websites and brochures. Fabulous service. Highly recommended

I've used Matt to organise my last three trips abroad and found him to be friendly, quick to respond and has saved me hours of searching for the ideal solutions to my plans. I can't praise him enough!

We don't take our trip until October (5 months away) but have no doubt there will be no problems. His initial service was excellent. His enthusiasm and attentiveness was wonderful.

Great having the personal touch when it comes to travel arrangements. Never quite the same trying to navigate all the options yourself!

I've used Matt at Travel counsellors for previous trips and our most recent trip, would definitely recommend him. Quick and find exactly what we have requested each time.

Completely took the hassle out of trying to find a holiday that fitted my needs. I was presented, very quickly, with 4 viable options, all of which were impressive, but one just leapt out as our perfect choice. Thank you.

Very personal service and caters to meet your individual needs.

Matt Hills is simply brilliant. He is friendly, professional and super-efficient and we always value his advice. Booking our holidays with Matt always takes the stress out of arranging our multi-week holidays and we are delighted we have found him.

Working with Matt was a breath of fresh air. Having the freedom to explore the truly best options without being confined to any particular brand of travel agent's partnerships was a game changer.

Matt is always very supportive and responsive and to all of our company travel needs. He is my first port of all call for any travel arrangements we require.

Matt from Travel Counsellors is like having your own travel guide. Very knowledgeable and if he does not know something he researches (no doubt through the TC group and elsewhere) and comes back with great feedback to help us make our own individual decision. It takes the doubt out of arranging a booking which is very relevant when in our case, planning far-flung adventure destinations. Would thoroughly recommend.

While everything is fresh in my mind I wanted to thank you for being so helpful and accommodating. We’re now back from an amazing holiday in Crete and you have been wonderful from the start and throughout. You listened and explored our needs and wishes and made our holiday experience so special. You never made us feel stupid for asking questions and you have been a reassuring and honest presence when we have been unsure about things. Crete was incredible. The hotel and Rethymno fitted our needs exactly. Once we’re recovered we’ll be in touch about booking NZ for next year. Plus I fancy another Mediterranean trip so I will have to twist Philip’s arm! Huge thanks again! Kathryn and Philip

Matt is highly efficient, knowledgeable, accommodating, understanding of our requirements, really communicative, very thorough and totally professional.

Nothing is too much trouble attitude …. Never gives the impression that we are annoying him with our many questions!

Matt is so knowledgeable, friendly and helpful, and no question is too big or too small. Matt has just booked a trip for myself and my 82 year old mother in southern India, which is not straightforward (!) and has made the whole process so smooth, enjoyable and stress-free. I would thoroughly recommend Matt for all your travel needs.

Matt is extremely professional, courteous, friendly and helpful. I have no hesitation whatsoever in unreservedly recommending him and Travel Counsellors.

Matt was extremely helpful and efficient!

Matt is absolutely brilliant. Created an itinerary for us very quickly and was very helpful with ideas about what we should do and where we should go. And very patient with my numerous questions and changes! Highly recommend.

Matt provides and excellent service, response times are quick and flights options are good!

Matt is outstanding at finding great breaks within budget. Plus he is a great guy to know / deal with . Highly recommend him

Great service from Matt. Patient clear and attentive communication and great options given. Great advice and provided the confidence of being able to book via an experienced agent

I was given Matt's details by a friend and now always go through him. Very quick and efficient and great at working out how best to insure at VERY reasonable prices. I have already recommended him to many others.... a fantastic service, thank you!

We use Matt to organise our trips because he is knowledgeable, attentive, pro-active and, above all, interested. He is interested in our trip from our perspective and does everything he can to make it happen. I have every confidence in recommending him.

Matt's travel experience has proved invaluable while planning the holiday that we did book with him. We hope to use him many more times.

Matt made the experience of choosing the holiday of our dreams so easy. Offering choice and having his own experience and expertise we could book with confidence. Thanks Matt

Thank you very much for organising our holiday in Italy. We returned from Lake Garda yesterday having had a wonderful holiday – lovely places to see and you won’t be surprised to know we made the most of the lake and surrounding mountains, swimming, paddle-boarding, kayaking and hiking. From the moment we told you what we wanted from our holiday it was stress free, from picking out of the options you gave us, to the travel arrangements (the private taxi was a real treat), and hotel. Thanks also for keeping on top of things like making sure the hotel set one of the rooms up as twin and that our rooms adjoined. It was a great experience and once again took all the worry and stress out of organising a holiday.

Matt has been excellent when organising various family holidays over the years, he has gone out of his way to help resolve queries and issues as they have arose (at all times of the day!). I have and will continue to recommend his services on a regular basis.

Great fast, efficient and effective service, every time

Matt is great. Brilliant customer service. Very knowledgeable. I would highly recommend him.

We have always valued Matt’s advice and when one trip went awry due to the pandemic Matt moved heaven and earth to help us.

Matt has been more than helpful in planning our multi centre holiday. A wealth of practical advice. Our first experience with Travel Counsellors, but definitely won’t be our last.

Speaking to Matt re my travelling plans is like talking to a friend. I have complete confidence that he will find flights, hotel etc that I will be happy with and meets my needs. It’s a pleasure to have Matt arrange these elements of my tennis holidays around the world. Thanks Matt.

I have used Matt several times now and each time he has been brilliant, with all the travel restrictions over the last few years he has always been able to put our minds at ease and help us plan great family holidays! I have recommended Matt to family and work colleagues!

The speed, quality and depth of guidance and support is well beyond any expectation. Thanks Matt!

Very helpful, found everything we wanted and within our budget. Would definitely recommend.

Excellent service yet again, thank you Matt

Matt provides an excellent service and responds very quickly to any questions asked.

Very knowledgeable and friendly to deal with. Quick responses to any queries.

Matt helped in getting options for us and guiding and quickly getting our holiday confirmed. Would highly recommend.

Great, easy service. Helpful and Friendly.

Matt is very responsive and always thinking outside the box.

If I could pick 11 I would! Excellent service. We use Matt for work bookings and more often than not we have to change flight dates and times at the last minute and he has always dealt with this quickly, without fuss

Matt was amazing! On the ball with quotes and had answers to every question. He was efficient, professional and a pleasure to deal with. Would not hesitate to book through him again!

Very helpful and quick to respond - would definitely use again!

Matt gives a consistently fantastic service. He always responds quickly, with a good selection of options, price ranges and detailed advice. He makes booking a holiday quick and easy and saves us loads of time. We've used his services many times and I'd thoroughly recommend his friendly and professional service if you're thinking of booking any sort of holiday or even just to find a flight.

Matt was fantastic. Sorted everything out so quickly and efficiently. I have already passed on your details to several people! Thanks again.

Efficient, competitive, knowledgeable and incredibly friendly service from Matt as always.

A very prompt & knowledgeable reply to my question & I had no hesitation in purchasing.

Matt helped me out fairly last minute with family annual travel insurance. I had a few queries about how we would be covered if we became infected with Covid-19 abroad and he put my mind at rest. I highly recommend him.

Efficient, competitive, knowledgeable and incredibly friendly service from Matt as always.

Matt has been amazing from start to finish, so professional, friendly and knowledgable. He has made the whole process so easy.

Very patient with all our changing plans. Very prompt and efficient with his responses and nothing was too much trouble. And a great communicator!

Matt is really knowledgeable, organised, friendly, and helpful. We feel confident with our holiday in his hands because he is always in communication and accessible. He is a pleasure to deal with, and we would thoroughly recommend him, particularly for any special holidays.

Matt was extremely helpful and catered for all of our needs. A friendly face and great help.

I have travelled extensively over the last 30 years and Matt is the best agent I have used in all that time. I have no hesitation in recommending Matt.

Matt has been brilliant, over the last year and a half we have had to change our booking several times due to travel restrictions, each time Matt has made sure everything has been taken care of for us, his communication is great and his willingness to go the extra mile when I ask silly questions is amazing. I have recommended him to family and friends and will continue to do so.

Matt is really helpful, get back to me quickly with great suggestions and advice. thanks!!

Excellent customer service from Matt, invaluable in the current climate and have recommended him to several people already.

I've never used a service like this before. It took all the hassle and stress out of searching for a great break and saved us hours of time looking at different websites. Highly recommended.

Matt has arranged two holidays for us now, a skiing holiday and an upcoming trip to the UAE. Both times Matt has been brilliant at quickly compiling quotes, securing good flights and providing hotel and flight options in our budget and other requirements. He has excellent knowledge of holiday regions, hotels and airlines. Matt is very quick to respond to any query or worry, always calling back with full information and reassurance. At the moment with such uncertainty around travel, I feel much more confident putting my trip in Matt's hands, knowing we'll receive excellent communication and support if we need it.

I can highly recommend Matt for your holiday booking. He was fantastic with our bookings and we got the BEST hotels in Bangkok, Hong Kong and a fab time on a cruise to Vietnam!! It was great working with Matt. gave us that peace of mind as he handled everything so professionally!

Thank you Matt for helping me book my family winter holiday. Excellent advice and good knowledge. You made the process easy and pain free.

Have forwarded Matt's details to two friends so far this week. We appreciated his speedy response in getting our ski holiday sorted with sensible suggestions that fitted our budget.

Brilliant advice and service from Matt. If you're planning any trip, adventure or holiday I would highly recommend speaking to Matt.

Matt was very helpful, proactive and worked round the clock to help us achieve our objectives. I would have no hesitation in recommending Matt

I've never been so stress-free before going on a holiday and never so excited! Matt has not just been thoroughly professional - he has been so kind and understanding and worked with our busy schedules and countless changes of minds! :) I have already recommended him to my friends, some of whom are already looking forward to chatting with him!

Matt is always extremely helpful. He knows his stuff and always delivers. He is great.

Matt Hills is a credit to Travel Counsellors! For our first enquiry he asked a few simple questions and was able to prepare an itinerary that was great for us. We then wanted to book a further trip but not sure where. Again, a couple of questions and he proposed a destination, hotel and itinerary that was perfect! Quick to respond and always on hand to help! Matt is now our go to advisor for all our holidays!!

Matt is always incredibly patient with our constant questions, but we know if we set him a challenge he'll rise to the occasion. Very much looking forward to a long week in Crete thanks to his brainstorming, and have a fantastic option for our next holiday in the back pocket, too!

Matt gave excellent service throughout. Initially we weren't sure as to what level of flights to book, and Matt covered all the options. When we settled on the flights, all the questions were answered quickly.

Matt was helpful, professional and friendly. Once I gave him an idea of what I was looking for, he took it on board and came up with the ideal solution and package. Thank you Matt

Matt is a pleasure to deal with and takes care of the hard work involved in booking the kind of holidays we like, ski trips, long haul, multi destination, city and beach combos, sports related short breaks and so on. He responds quickly and comprehensively. We appreciate his personal experience of many of the places. No hesitation in recommending his services. In fact we have done already!

Matt, thank you so much for sorting out a cracking deal for my family and friends to go to Dubai in April. I think we checked every hotel in Dubai, but It was never to much effort at any time of day that I asked. I cannot recommend you enough, it took all the stress out of booking a holiday,

Only just met Matt but he has been brilliant and sorted out a complicated trip. Very impressed with the service.

Thank you so much for putting together our trip! Such fantastic service! You really took on board our criteria and came up with several great options for us to choose from. We look forward to booking through you again!

I have no hesitation whatsoever in unreservedly recommending our travel counsellor, Matt Hills as he has provided my wife and I with absolutely exemplary service thanks to his trouble-free organisation of our forthcoming holiday to Asia and Australia. The thought of organising the booking of numerous flights and hotel reservations myself over a 7 week period and in 4 different countries filled me with dread. Matt has made the entire process completely painless and I have every confidence in him and Travel Counsellors in general. Congratulations. It is a real delight to meet such a professional person and company!

Excellent service, will definitely use again.

Excellent service from you Matt, really took this time to understand what we were looking for and have found us fantastic properties which tick all the boxes! You have saved me hours of research this year and will be highly recommending your services to friends and clients alike.

Matt was nothing but helpful! We had so many amendments to our dates and itinerary to the Caribbean, and he came back promptly with options and best deals. A very valuable experience in having him and Travel Counsellors take care of our tip. Thank you Matt!

Very prompt and professional service. Always available. Very helpful.

Prompt friendly service with honest advice.

Very friendly, efficient service and took all the hassle out of booking a holiday.

Very knowledgeable, friendly, well travelled

Matt is responsive and easy to deal with. We particularly appreciate his "real" experience of the places we are visiting.

Holidays go from a vague idea to ‘sorted ‘ so easily when Matt is involved.

Matt was infinitely patient with me as I went back and forth on the most minute details of what should have been a fairly straightforward booking. And even though I wasn't booking a fabulously pricey luxury holiday, he still gave the same care and attention as I'm sure he does all his clients. We'll definitely come back to him for the next trip, and encourage everyone to do the same.

Easy to work with, everything ideal.

What an incredible guide when it comes to information and advice on where we are booking. We book everything with Matt!

Matt tried hard and was very responsive to suggestions and needs. Well done Matt and thanks for helping me out of a fix!

Matt has been extremely helpful whilst booking our trip and concerned that we make the right choices for us.

Absolutely brilliant service, will use Matt again.

Matt has booked three trips for us now and will be doing so for good! He is amazing at what he does and understands everything we require.

Thanks to Matt for all his hard work to help us to organise our wonderful holiday to Australia. I know he had a lot to juggle with our brief and some constraints but he was so accommodating and helpful and succeeded. Thank you!

Matt went way beyond the call of duty in helping us sort out flights to Australia. He offered numerous alternatives which we wouldn't have considered. Matt is very personable and patient. I would not hesitate to recommend him.

I am writing to praise Matt at Travel Counsellors for the level of service received, he truly went above and beyond. He took on board every element we wanted to experience, and organised every aspect for us. He made the whole process convenient and straight-forward, arranging a spectacular break for us.

Matt was very helpful and gave us some great suggestions. We weren’t the easiest of customers and he was very patient and understanding. I would definitely recommend Matt to my friends and family.

Matt was excellent and great to deal with. Would highly recommend him.

Many thanks to Matt for organising our holiday at such short notice.

Such friendly, helpful service - sorting out our difficult requirements for our dream cruise - can't wait to sail away!

Matt is a great travel counsellor, he found the right deal quickly for us with challenging monetary constraints! His advice helped settle our indecision on where to go and what kind of hotel we needed. I would 100% recommend him now just roll on the holiday!

I appreciated Matt's willingness to explore all the options for a requested holiday and, despite asking him to look at alternatives, his first option was clearly the best. That demonstrates his concern to listen, ask questions and effectively put himself in our shoes to find the best holiday for our wishes. I will use him again and heartily recommend him to others.

Matt was amazing and pulled out all the stops.

It was a pleasure dealing with Matt. Not only is he easy to talk to, but he took time to ensure that I was happy with all the various options in our itinerary and never made me feel rushed.

We have never done a proper summer holiday. When we decided we should give it a try, the pressure was on to find something that would work for us as a family. Matt helped us clarify our thinking and came up with a brilliant solution for us. Without him, I would have given up, and we wouldn't have a holiday to look forward to.

Matt was very helpful and patient. Also got us a very good deal. Would have no hesitation in recommending him!

It was like I have known Matt for years. His attention to my holiday request was friendly, but not overfamiliar. His communication was exemplary and we are looking forward to the resulting holiday with pleasure.

I've already recommended you to all my friends!

Matt provided a super efficient, speedy service. We were impressed with the ease of sorting out our trip. Matt took away all the hassle and at a very competitive price. We would have no hesitation about using his services again or recommending him to anyone else.

Matt really understood what we were looking for - I can't wait to go away now I know it's all sorted :)