Based in Colchester

Michelle Hendey

It's Nice To Meet You

Hello and welcome, my name is Michelle Hendey, and I am a friendly, dedicated Travel Counsellor based in Rowhedge, near Colchester, Essex, but my customers come from all over the UK.

I'm fortunate to have travelled a lot of the world and spent some time living in Cyprus. I've always had a passion for travel but my career to date has been focused on delivering exceptional customer service to corporations all around the globe. Customer service is part of my passion, building long lasting relationships, going the extra mile and exceeding expectations.

I am proud to work with multi-award-winning Travel Counsellors, a company with a high customer satisfaction score unrivalled by other travel agents.

I can’t wait to assist you in all your travel needs (flights, transfers, accommodations, cruises, attractions, tours, car hire) whatever they may be. I take care of everything right down to the smallest detail and can be available outside of working hours so as to fit in with your schedule, and I'm also always happy to meet in person if you’d prefer this to phone and email.

I look forward to talking with you soon and creating a travel experience that will exceed your expectations and keep our working relationship going for years to come.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Chris Wood

Michelle was very helpful is assisting us with finding a holiday to suit our family . Her service was professional but with a very personal approach

Sent by Joanne Turvey

First class service. Always very helpful.

Sent by David Sherwood

Hassle free experience. Catered for our every need. Can’t recommend enough.

Sent by Alex Andrews

Michelle is very prompt at responding, her prices are competitive and she provides great customer service

Sent by Henry Underwood

Looking for a holiday? Look no further! Just returned from my holiday to Paris and couldn't recommend Michelle enough. Michelle arranged everything and was so helpful with holiday information which made it so much easier and stress free. Can't recommend enough.

Sent by Sara Forbes

Michelle took all our requirements and requests into full consideration when finding us the perfect holiday

Sent by Harry Moore

Great fast responses. Michelle got a great feel of what we were wanting from our our holiday and has lots of knowledge on all aspects.

Sent by James Cook

Michelle found us the perfect last minute holiday and organised everything for us. Michelle recommended some special places to eat for the evenings. A lot of thought and effort went in to make sure our family holiday was a special one.

Sent by David Sherwood

So professional. Fantastic service. Will definitely use again and again.

Sent by Rakeford Lewis

We really weren’t the easiest customers to deal with and our Budget truly was a budget. But Michelle took all this in her stride and was on hand 24/7 for all of our needs. We have. I booked 3 holidays with Michelle. One being a very complicated multi hotel and activities in South Africa. All 3 have gone 110% to plan and been so enjoyable. Thank you Michelle and we look forward to many more.

Sent by Joanne Turvey

Highly recommend. Very lovely friendly service. We got all that we wanted for our holiday!