Michelle Leonard - Travel Counsellors

It's Nice To Meet You

About Me

Weddings...Groups...Honeymoons...Ski...Cruises...City Breaks....Family Holidays I deal with everything travel to literally any destination.

Places I have visited...Florida...New York...Las Vegas...Mauritius...Dubai...Canada...The Caribbean including Barbados, Antigua, Grenada and Jamaica...India...Oman...Mexico...Egypt...Cyprus...Italy...Greece...Turkey Malta...Portugal...Spain...all Canary Islands especially 4 and 5 star hotels in Tenerife...the list really is endless.

Hello, my name is Michelle Leonard as you can see I really do love travel. I have travelled extensively and can confidently pass on my knowledge to help fulfil your holiday dreams. In 2018 I travelled to Tenerife, Fuerteventura, Portugal, Parga Greece and also a lovely week on the largest ship in the world Royal Caribbean Symphony Of The Seas which was a fabulous experience.

My favourite place has to be Mauritius - my idea of heaven. Beautiful hotels, beaches, service and standards all in all perfect and a very special destination. I have also been on many cruises both European and in the Caribbean, through the Panama Canal which was a truly amazing experience which I will remember forever. Antigua and Grenada this year came very close to Mauritius both amazing special destinations. I also love Florida I have been around 15 times so know it very well, I could talk to you about Florida for hours!

I became a Personal Travel Counsellor because quite simply I take pride in offering the highest level of personalised customer service to my many clients. I love my job which I think is what has helped me build such a successful business as a Personal Travel Counsellor over the last 16 years. I am proud to be a Travel Counsellor we offer a great service and huge commitment to our customers and now as a company have a 24 hour duty office so there is always someone there for you as well as myself.

I have worked in the travel industry for 34 years now, originally working for two multiples on the high street where I progressed to management levels prior to starting a family. I chose to join Travel Counsellors 16 years ago because they care about their customers, working with state of the art technology and offer fantastic head office support to assist me in my role. I have a huge client base now and most of my customers have become personal friends. They help me by passing my details to their colleagues, friends and family which now means I am busy most of the year and as my children are now 24 and 23 years old and need less attention I do love the fact that I can work much more flexible hours to suit my customers' needs as they can contact me at any time of the day or night whichever suits them best.

I aim to give the highest possible customer service and to ensure that every travel arrangement meets and better still, exceeds your expectations. Allow me to turn your dream holiday into reality. I really will look after you. The industry changes constantly but a key aspect now in travel is that you are looked after if you need us whilst overseas ....I feel this has brought many clients back to me over the years as there is nothing worse than something going wrong whilst you are away and you have no one to discuss it with, all my clients have my personal mobile number as I do theirs to keep an eye on them whilst they are away.

I very much look forward to speaking to you , please feel free to give me a call.

Contact Me

Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-

My customer stories

May I say that my experience of booking a holiday through Michelle was a pleasure, from my initial call to going away on holiday, Michelle made it so easy and took all the pressure off. I was taking my 3 children away on my own for the first time and Michelle was so knowledgeable and helpful in advising the best hotel for my individual needs. She was spot on in her recommendation of my accommodation and from the transfer to the hotel everything went as planned. Thank you Michelle for organising our family holiday and I will be recommending you to everyone i know who is looking at booking a holiday.

Michelle was recommended to us by a family friend. A family holiday to Florida was our first holiday we booked. Nothing was too much trouble and any question we had she answered honestly. Me and my then fiance decided to get married abroad and the first person we turned to was Michelle with a "HELP" sign :-) I couldnt have done it without her. From the start choosing the destination of where to get married right up until we went she was an absolute star!! It was the most amazing holiday and Michelle was to thank for her time and effort spent on helping us arrange the perfect wedding :-)Just got back from a 5* holiday in Egypt. Michelle yet again was to thank for recommending us the most perfect hotel!! so in a nut shell, Michelle is a STAR!!!! We won't book with anyone else :-)

Having spent hours on the computer and visiting travel agents looking for holidays without success I contacted Michelle. After a chat to find out my requirements she put together a list of possible hotels and flights. It took me a few hours to decide which hotel I fancied the most, contacted Michelle and everything was booked. We had several chats about the holiday. I found Michelle to be very knowledgeable, efficient and friendly. Nothing was too much trouble. I would certainly recommend Michelle to anyone booking a holiday (I have already done so) and I would not hesitate to contact her when I am booking my next holiday.

Michelle was recommended to me by a friend about 4/5yrs ago, we were struggling to find a holiday basicaly because we weren't sure were to go too. He said give Michelle a ring at Travel Counsellors (to be honest I'd never heard of T/C) she'll sort you out something and she has done every year since. Her knowledge of resorts and countries seems bottomless, we've been to Sharm-el-shiek, Fuengirola, Florida, Tunisia, Cancun and Gumbet since we started dealing with her and not had a single problem. We've been made aware of possible "pitfalls" that one may come across in various locations and if Michelle did'nt know an answer to a quiery she knew where to find it. In conclusion I would no reservations in recommending Michelle.

Michelle is just amazing. we have been to Florida 22 times and I thought I knew it all until I met Michelle, she has been booking all our family holdiays for the last 5 years and still amazes me with facts and suggestions that we never considered. Michelle makes you feel like you are her only client, nothing is ever too much trouble, how she remembers everything I will never know. Michelle has booked florida holidays, disney cruises and many other trips for us and they have all been smooth perfect experiences. My greatest compliment to a service is when I recommend them to friends and family, and I recommend Michelle to everyone who will listen.

Michelle has booked my holidays now for over 5 years. I have recommended her to many people as she is, put simply, fantastic at her job. She has booked holidays with different budgets and criteria and I feel that I can tell her exactly what I want and how much I have to spend, without fear of being pushed into something I am not entirely happy with. Michelle has an in depth knowledge of resorts and accomodations which enables her to recommend places to customers, safe in the knowledge that they will be satisfied. I always know that she is at the end of the phone if I encounter a problem while I am away.

I first made contact with Michelle prior to her joining Travel Councellors. The advice and service was first class and in the intervening years Michelle has organised many of our family holidays. Talking to Michelle is like talking to a best friend, she listens to my requirements and advises accordingly, at the same time she offers any viable alternatives, and encourages feedback when the holiday is over. Michelle is, and will remain, my first and only contact when arranging for any future holidays.

Michelle has always gone out of her way to help me to find my perfect holiday. Her knowedge is second to none, she knows just what I am looking for and comes up trumps every time.

I have booked several holidays with Michelle Leonard, ranging from family holidays to luxury long haul and most recently a cruise. Michelle is so helpful and nothing is too much trouble. Michelle is more than willing to go the extra mile to ensure our holidays are trouble free. I have no hesitation in recommending her to friends, family and colleagues. I personally would never book with anyone else. Having my own friendly, knowledgeable travel consultant to call upon for advice and inspiration is a luxury I cannot do without!!

I have booked big family holidays with Michelle for a number of years now and every one of us has always had such a great time. From the moment of setting up an enquiry with Michelle, she is there for you at all times of day, making sure the perfect holiday is booked. From answering any queries, to texting whilst on holiday to check everything was okay and even reminding us to confirm our transfers whilst on holiday! Michelle cannot do enough for her customers. And that is why this year I have had no hesitation in booking our special honeymoon with Michelle. Thanks Michelle for all your continued hard work.

Michelle Leonard has been for many years a friend and a fantastic advisor - we have been booking with Michelle for over 10 years and on no occasion have we been disappointed - the only time i have ever been disappointed was when I tried to book online myself and picked the wrong hotel etc - however Michelle being Michelle expressed her opinion of my stupidity and put everything right for me to ensure we had a fine time - thanks Michelle for ensuring fab times - keep up the good work!

Michelle is a very good travel counsellor, I would give her name to everyone. She knows what we like and lets us know when there is a good deal going and good value for money. She is one of the best.

I've been on holidays arranged by Michelle for the past 5 years, Canaries and Med. The best compliment that I could give is that each one has been found to be as described by Michelle with no horrible surprises. Great holidays and good value for money, what more could you ask for? Well done Michelle!

Michelle will make herself available at any time to answer calls and assist when needed, nothing is too much trouble and she will always give a good choice of holiday options based on the criteria she has been given. She is always friendly and never has an off day. Never had a bad holiday Michelle, its been and will continue to be a pleasure to travel with you. Thank you

Michelle has booked our wedding in Las Vegas and then our honeymoon in Mexico. In the beginning we couldn't decide where to go to get married and Michelle came with so many ideas and options for us it was brilliant. She had so much patience for us as we had loads of questions to ask. Then in the end we decided to go back to Vegas and she was so happy even though she put all that hard work in on other destinations!! Because of her all of our friends are booked to watch us get married in September then we are off to beautiful Mexico in October. Don't know what I would do without you Michelle!!! xxx

Where this girl gets the patience from beats me, nothing is too much trouble. Michelle must build a portfolio of your likes and dislikes as she always knows what will be suitable to your needs. I would recommend Michelle to anyone needing a holiday.

Having worked alongside Michelle professionally in the travel industry for a number of years, she took the decision to move on and work independently for travel counsellors. When I left the travel industry myself I knew the importance of booking with an agent who had capability, knowledge, experience, paid attention to detail and above all the understanding of customer service and loyalty when booking your own holiday. Michelle has been a loyal servant to our family booking our holidays for over 10yrs providing a professional service advising throughout due to her first hand travel knowledge.Thank you Michelle it is 'You' we book with for all those reasons.

We have been booking our holidays with Michelle for the last 5 years and she has always come up Trumps! From start to finish the service is First Class and a really enjoyable experience. In my opinion there is no one better who you can trust to book your hard earned holidays! Thank you again.

Michelle was recommended to me and my husband by friends. We have always found her to be very helpful, reliable and always (mostly) fulfils our holiday requirements. She goes above and beyond the 'call of duty' and her customer care/service is excellent. We always recommend her services to our friends. We have come to look on her as a 'friend' as she treats us as friends. What more could anyone ask ?

Michelle works very hard on our behalf , eye for detail, doing everything she can to make our holidays go without problems. When we book with Michelle we have booked with not just another travel agent, we have booked with a friend.

Michelle's hard work and dedication have shone through with every booking she has made for me. Her knowledge and expertise have really helped with my decision over destinations and hotels. Her personal touch always makes you feel special and nothing is too much trouble. Always on the end of the phone to answer a question, her friendly approach extends to home visits to go through the finer details if needed (she sat with me for an hour to go through every disney resort!). I have recommended Michelle to others and they are as happy with her service as I am.

I would just like to say what a pleasure it is to book a holiday from start to Finish with Michelle we can safely go knowing anything we have asked Will be done and we have chosen a good hotel it makes for less Worrying :-)

I have used Michelle now for many holidays and her service has always been the same - excellent. With her knowledge of holiday resorts she has guided us to hotels we hadn't heard of and each one has been brilliant. Nothing is too much trouble and she deals with every aspect of the holiday ie requesting adjoining rooms, wheelchair access etc leaving us just to arrive at the resort and enjoy our holidays.

We have used Michelle's services on several occasions and have always found her to be very efficient and helpful.She goes out of her way to ensure you have as many options for your travel plans as possible and she always ensures she delivers what she has promised.When the paperwork associated with your travel plans arrives it is always accurate and nothing is omitted leaving you with peace of mind. I can recommend,without reservation,Michelle to anybody contemplating a trip or holiday.

Michelle has always gone out of her way to help me to find my perfect holiday. Her knowedge is second to none, she knows just what I am looking for and comes up trumps every time.

Michelle is a very good travel counsellor, I would give her name to everyone. She knows what we like and lets us know when there is a good deal going and good value for money. She is one of the best.

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My Travel Blogs

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Orlando really is the best place ever .....

31 December 2015

I have visited Orlando over 10 times the last being six years ago so to go back this year to celebrate a couple of special birthdays I saw quite some changes from previous visits but still as fantastic as ever. I would go every year if the budget would allow! There really is no need in my opinion now to have car hire unless you choose to stay in a villa. I much prefer personally to stay on International Drive as you can walk out and about to some attractions but definitely to bars and restaurants. There are a selection...

5 * beautiful Epic Sana Algarve

01 December 2014

In June this year I visited a new hotel in Portugal, Epic Sana opened March 2013 and is stunning, fresh and luxurious. The hotel blew me away from entering the reception. It is funky and modern, very spacious and has everything expected from a 5 star hotel within stunning well kept gardens. Beautiful spa, several pools - one being adult only - all with comfortable sunbeds and seating provided. The sun loungers are wonderful, with huge comfy cushions and large towels readily available. There's a buffet restaurant offering show cooking and outdoor and indoor seating area, an a la carte...

Azamara Cruise onboard the amazing Quest

21 November 2013

What a fantastic experience. Azamara offers small and intimate cruising which, in my opinion is very special. As Quest only holds 694 passengers the atmosphere is small and friendly but with an air of elegance and also with the added benefit that they can reach small ports which the larger ships cannot. Hence there are some very interesting itineraries and also some overnight stays in port which gave longer days to visit destinations and the possibility of visiting places by night also. The staff are tremendous, caring, and attentive and ensure your stay on board is perfect. They all seem...