Hello, my name is Natalie Poat. Thank you for visiting my website, I hope you find it useful.
You may be wondering why book with me? As a travel expert with over 38 years in the travel industry and 21 as a Travel Counsellor, I have wealth of knowledge and a fantastic range of destination specialist at my finger tips to help me create an amazing trip just for you and in 2019 I achieved the status of no. 1 in the world for customer satisfaction ahead of over 2000 of my fellow Travel Counsellors.
Why spend all your precious time trawling the internet when I can do it for you, and you have peace of mind knowing everything booked with me is covered by our unique travel trust, and your money is 100% safe. Alongside ATOL protection which covers air holiday packages and charter flights, we operate and provide the Travel Counsellors Trust and airline failure insurance, which protects every other element of your booking including low cost airlines, scheduled flights, accommodation and car hire. No if’s, no buts, every aspect of your booking is financially protected.
Unlike the internet I am a person who will be at the end of the phone to help you if you have any problems, while away or before you travel. I like to think that I offer a high level of customer service and the number of referrals and testimonials I receive from my clients bears testament to this.
I have visited many countries and my travel experience helps me to find your perfect holiday!
My favourite destinations include:
* Australia and New Zealand - I spent four months touring with my family. We swam with dolphins, climbed glaciers, walked the Sydney Harbour Bridge, tasted wine and learnt to dive on the Barrier Reef!
* North, Central America and South America including the USA, Canada, Mexico, Costa Rica, Peru (Machu Picchu & Lake Titicaca) and Mexico plus excursions in Belize and Honduras whilst on a cruise. In 2019 I travelled on the iconic Rocky Mountaineer and in 2013 rode on the back of my husbands motorbike along Route 66.
* Skiing - I have been skiing since 1977 and my husband and I even went skiing for our honeymoon and as a family spent one New Year in an igloo on a Swiss mountain!
* Cruise - my experiences include a cargo ship voyage around French Polynesia, visits to some of the biggest and most luxurious ships in the world. A voyage on board the Royal Clipper - the largest fully-rigged sailing ship in the world, a Norwegian coastal voyage, and a river cruises with Scenic and Riviera.
* The Far East - Singapore, Thailand, Malaysia, Hong Kong and China including the Great Wall and the Terracotta Warriors.
* Caribbean - Bonaire, Turks and Caicos, St Lucia, Antigua, St Kitts & Nevis, Jamaica, Canouan and Barbados
* Middle East - Oman, Dubai, Qatar, Ras Al Khaimah and Abu Dhabi.
* The UK - I like nothing more than exploring our own backyard from Lands End to John O'Groats, the Channel Islands and the Isles of Scilly, staying in hotels, a quaint cottage or cruising the canals on a narrowboat.
* Europe - in summer 2022 I took a month to tour Italy including the beautiful lakes, Verona, Venice, Puglia, Le Marche, the Cilento, the Amalfi Coast, Rome, Pompeii, Tuscany, the Cinque Terre and Portofino but I still have more on the list. I love the Greek Islands and even worked as a resort representative on the island of Rhodes for a summer. The list is long....
Give me a call or email me today, I look forward to turning your dreams into reality!
My customer stories
Sent by Alison Darwell
Bristol 14/08/2025
Natalie is incredible! I've recommended her to family and friends before, and I wouldn't trust anyone else as much when it comes to planning holidays and creating unforgettable memories.
Sent by Lesley Barclay
Minehead 14/08/2025
After a comprehensive conversation, Natalie anticipated my choices of accommodation and tours, and sent options to me very promptly. She's been thorough and professional, in the most friendly way. I'd heartily recommend her.
Sent by Nanette Gills
Porlock 14/08/2025
Natalie has been fabulous with her knowledge to help us book our next holiday. Communication has been wonderful and she is always on the end of the telephone for any support we need.
Sent by Paul Edwards
Exeter 30/04/2025
Excellent service, i have not used anything like it before for booking work trips. I hope i never need to go back to doing it myself!
Sent by Simon Deane
Newton Abbot 30/04/2025
Natalie takes so much of the stress away from planning our trips, I wouldn't think of doing it any other way. She is also so quick and supportive (and patient!) when responding to my queries.
Sent by Karen Weldon
Minehead 30/04/2025
Natalie was patient in dealing with what is an unusual and complicated holiday. She also came up with alternative suggestions and approaches. There was no pushiness or hard sell, she made achieving the best for myself and my disabled son a priority.
Sent by Jackie jasper
Warminster 23/12/2024
Natalie and her team are excellent giving as much care on just providing travel insurance to organising a holiday. I wouldn't go to anyone else now.
Sent by Philip Gibson
Honiton 23/12/2024
Natalie was unavailable this time, but had fantastic help from her colleague, Jo. So patient with our changes as travel plans developed and so easy to get everything organised. A delight to deal with. Thanks
Sent by Hazel Clayton
Minehead 23/12/2024
Natalie is knowledgeable, efficient, quick to respond, personable, friendly and goes the extra mile. We have no hesitation at all and frequently recommend her to our friends and family.
Sent by Olive Howe
Minehead 23/12/2024
Natalie worked hard with emails pinging back and forth to Australia and coping with the time difference and any confusion, but she eventually sorted out a dream adventure for me. Thank you very much Natalie - you're a star.
Sent by Sharron Taylor
Sheffield 27/08/2024
I always receive the very best service from Natalie even when the trip is complex to pull together as this one was - she always goes above and beyond and is speedy, thorough, friendly and professional - thank you so much.
Sent by Paul Fullbrook
Minehead 19/08/2024
Natalie goes beyond what I would expect from someone helping us with our travel needs… instils complete confidence from the time of booking until you return home from your holiday
Sent by Greg Southgate
Norwich 07/08/2024
Natalie is the best. She is friendly, knowledgeable, quick and always helpful. She has assisted us since 2011 on several holidays and we would not hesitate to contact her again if and when we need help with organising holiday flights, accommodation, car hire and anything else.
Sent by Laura Windsor
Yeovil 04/07/2024
Natalie is amazing, so helpful and friendly and always finds the right solution!
Sent by Amanda Temple
Aisholt 03/06/2024
Natalie has been amazing .. planning an extensive trip which we are having to postpone - and instead organising a quick trip to Cape Town. I have thrown all sorts at Natalie over the years! She has always risen to the challenge and always looked after us impeccably. You’re are in the best hands with Natalie.
Sent by Robert Baber
Pensford 17/05/2024
Thoroughly professional throughout the process . Never had a bad experience with bookings made by Natalie. Always on hand to help if any unforeseen issues arise. Natalie is a top Travel Counsellor and an absolute gem of a lady with an extraordinary work ethic.
Sent by Joanna Courtney
Wheddon Cross 17/05/2024
Working with Natalie and her colleagues I've had an efficient, relaxing and personal experience booking my trip. I've enjoyed the personal touches that Natalie provides and professional connection throughout the experience. Thank you Travel Counsellors, I will continue to recommend you. With my appreciation, Jo
Sent by Alison Williams
Minehead 17/05/2024
Amazing, can't believe how quickly and efficiently everything was organised. Have already recommend to friends.
Sent by Mark Bolton
Romsey 17/05/2024
I've used Natalie & Travel Counsellors for more than 10 years and always had great service
Sent by Malcolm Gray
Market Harborough 17/05/2024
Natalie is always on top of her game, I never have to chase, and when I do retuned Natalie’s calls she is either always there or quick to respond. Thank you Natalie
Sent by Andy Workman
Sweden 17/05/2024
Natalie has been extremely communicative, the whole process of booking a complicated travel schedule has been handled perfectly, thanks.
Sent by Caroline Price
Minehead 17/05/2024
Natalie always goes the extra mile, great attention to detail. I wouldn't think of going abroad without her!
Sent by Elizabeth Burnett
Bilbrook 17/05/2024
Natalie is brilliant. Always ready to help with any problem big or small , nothing is too much trouble and she is always cheerful. She makes the whole experience of booking a trip a breeze for her clients.
Sent by Audrey Price
Minehead 17/05/2024
Natalie, as always, arranged the perfect holiday for us, she thought of and sorted everything so that our time away was as stress free as it possibly could be. She is a wonderful ambassador for Travel Counsellors and I would certainly put my trust in her wide knowledge and friendly advice when booking any holiday as she will always go that extra mile to make sure that the miles we travel are the very best and enjoyable that they can be.
Sent by Joanne Fox
Church Stretton 17/05/2024
Natalie has always been so helpful and supportive when booking holidays and trips. Nothing is ever too much trouble and this is a great comfort when planning time away. I know everything will be taken care of and I needn't worry about doing anything myself! Thank you Nat!
Sent by Sandra Kimber
Aldershot 17/05/2024
She is a fantastic travel organiser l would definitely recommend her to anyone booking a holiday We wouldn't book with anyone else
Sent by Jane Crickmore
Didcot 17/05/2024
We have always received excellent help support and advice from Natalie and consequently have had some amazing holidays. We've been together through good times and bad. We recommend her to all our friends.
Sent by Stephen Hawkins
Watchet 17/05/2024
It was almost as if Natalie was with us in New Zealand ensuring that everything ran like clockwork.
Sent by Michele Webber
Minehead 17/05/2024
Natalie is always helpful and attentive with queries and then when you book she goes above and beyond , you always feel safe booking with Natalie Ten star treatment!!
Sent by Mark Holdroyd
Oldbury 17/05/2024
Natalie is very response, polite and professional - it says something that we have just booked our second holiday with her for next year and have used her countless times in the past - I would thoroughly recommend her services to anyone!
Sent by Audrey Price
Minehead 30/06/2023
There would never be any hesitation at all in recommending Natalie Poat who is a first rate travel counsellor and great ambassador for Travel Counsellors. You are the best rated Travel Company in the world because of people like Natalie.
Sent by Imogen Moorhouse
Ripon 30/06/2023
Brilliant service and communication. We were struggling to work out the logistics of a slightly more complex trip and Natalie made the entire process easy and gave us so many options to choose from. Highly recommend!
Sent by David Flack
Bridgwater 30/06/2023
Natalie has a vast knowledge of the travel industry and her willingness to go one step further to assist clients is second to none!
Sent by Carole Fawcett
Bicknoller 05/06/2023
Natalie continues to provide a very personal service which is so important for tailor made holidays.
Sent by Hannah Edlmann
London 05/06/2023
Natalie made booking our holiday an incredibly easy and stress free process. She was helpful, took all our needs into consideration and kept the communication going. I felt very looked after. Thank you Natalie
Sent by Bruce Lang
Minehead 05/06/2023
We have used Natalie for over 20 years to arrange a varied number of holidays/short breaks and she has always delivered excellent service being both friendly and professional....we could not recommend her highly enough!
Sent by Penny Dinwiddy
Bury-St-Edmonds 05/06/2023
Natalie is a super star - we love using her expertise. Her service is 5 star - she never fails to deliver!
Sent by Kathleen Clawson
Keighley 05/06/2023
It’s just the best service I’ve ever had . No high street travel agent comes anywhere close
Sent by Emma Oliver
Holford 30/12/2022
I could not recommend Natalie more highly. She immediately understood our requirements and the suggestions that she came up with from hotels, to VIP packages right down to filling in our luggage labels was just superb. We have in the past travelled extensively with A&K and I can tell you Natalie's expertise and professionalism leaves A&K in the shadows. We will look forward to working Natalie for hopefully many years to come.
Sent by Olivia Coughtrie
Windsor 30/12/2022
Natalie is extremely impressive and a delight to work with. She could not be more helpful, in constant communication and she came up with perfect suggestions for me and my family. Natalie is our ‘go to’ for holidays. Thank you very much.
Sent by Judy Wise
Minehead 24/08/2021
So very helpful and patient because I'm no good with paperwork, Natalie is a great help.
Sent by Colette Roberts
Cowes 07/08/2021
Natalie Poat you are totally professional and reliable we are not quite sure what you do without you. Thank you
Sent by Christopher Mothersdale
Woking 29/07/2021
Natalie was extremely helpful and also determined to find us something suitable to our needs and to our liking.....Not easy ;-).
Sent by Ian Daniels
Minehead 23/07/2021
Nothing is too much for Natalie. Every little thing is covered from start to finish.
Sent by Philip Comer
Bicknoller 17/07/2021
It was great to deal with Natalie again, and she was really helpful in making suggestions and putting in place all we needed for a trip to Guernsey later this year.
Sent by Caroline Shuffrey
London 17/07/2021
Natalie was very responsive quickly sorting through the red tape to put together a holiday and way to visit the US. She was open and honest making me aware of all the pitfalls. She answered all my questions no matter how small and I trust her to work with me if problems crop up which might happen on this trip
Sent by Katherine Lock
Taunton 17/07/2021
Natalie always provides expert travel advice and guidance, and finds the perfect holiday to best suit our needs.
Sent by Andrea Hughes
Wallasey 02/07/2021
Natalie is fantastic! Have been using and recommending her for years.
Sent by Pam Stevens
Timberscombe 22/05/2021
Natalie is brilliant, knows her job inside out, and gives invaluable advice.
Sent by Mary Forrest
Annan 21/05/2021
A huge help having you get things done especially with having to cancel our Australian trip . You dealt with everything.
Sent by Stephanie Stone
Sheffield 12/05/2021
As a family we have had outstanding service through the most horrific year of disruption and disappointment. Natalie not only managed to secure our dream holiday, which we had to move 5 times, she achieved amazing upgrades where we have benefited from her extensive experience of the travel sector and current market conditions.
Peace of mind is guaranteed with Natalie, we have had a few family emergencies over the last few years whilst being abroad. Having a dedicated travel counsellor ensured emergency arrangements were sorted directly by Natalie, removing layers of bureaucracy and stress that the insurance company caused, but Natalie resolved for us. Nobody ever thinks this will happen to them, it does! This is where you are glad you have one person to call who you can trust to help!
Drama aside, our typical experience is that arriving at the airport to then enjoying the excitement of the end location, everything is seamless, the journey becomes part of the holiday with everything running like clockwork and up to date notifications which you never get from the airlines etc. We wouldn't make arrangements without her and look forward to many more dream vacations.
Sent by Andrew Waller
Luxborough 30/12/2020
Natalie always goes the extra mile. Fabulous, friendly and knowledgeable service. Wouldn’t go to anyone else to book a holiday
Sent by Penelope Samuel
Chester 10/03/2020
Natalie is very helpful and supportive with my many enquiries and ever-changing mind. She is polite and always at the end of the phone. I would highly recommend her.
Sent by Andrew Brookes
Spalding 17/02/2020
Excellent service, very quick to reply, took on board all of our vague thoughts and turned it into an amazing holiday.
Sent by Helen Pritchard
Southport 06/02/2020
Natalie is a great person to discuss & book holidays with. She is super efficient, patient, friendly and so helpful. Really pleased to have booked through her again - it takes any worry away!
Sent by Dawn Willicombe
Plymouth 20/12/2019
We gave Natalie a wish list for our visit to Australia (Melbourne), with the possibility of stop overs in Dubai, Singapore & Perth. Also to fly out & back with out stop overs. Not only did she come back with the various options but also costed in hotels, optional city tours & transfers. What I found amazing was that I spoke to her on the Monday evening & all of this was in my in box Wednesday morning. After this service I will always use her plus I will always recommend her.
Sent by Sally Moran
Taunton 21/10/2019
Natalie has helped us plan our next adventure which involves complicated travel, accommodation and sight-seeing trips. She changed arrangements when asked, came back to us quickly with new schedules and advised us on matters associated with travel to several parts of the world. Natalie is attentive as ever to getting us the best deals, checking in with us regularly and updating us on progress and what needs to happen when! We couldn't ask for a better service, thank you Natalie!
Sent by Brian Davies
Chepstow 12/10/2019
Extremely competent and professional...nothing is a problem and always returns your calls ..we have recommended to our friends and will continue to do so....
Sent by Paul Breach
London 01/10/2019
Natalie was very approachable and professional and was happy to investigate a number of options successfully and continually kept me updated.
Sent by Jacqueline Churchill
Lewes 04/09/2019
This score reflects a personal travel, service with nothing being too much Trouble. Her splendid response and the approach to our every detail Makes it so much easier to find just the right holiday to suit our needs, Thank you Natalie Poat for helping
Sent by Beverley Trimmings
Minehead 03/08/2019
We have found Natalie to be extremely efficient, very knowledgeable as to what was available re flights and places of interest etc She responds quickly, is friendly & professional and makes the whole experience of booking a holiday a pleasant, stress free one! I wouldn’t hesitate to recommend Travel Counsellors and would like them to look after our future holiday bookings.
Sent by Victoria Stevens
Bristol 30/07/2019
Excellent service. Natalie goes out of her way to create trips for me that are bespoke, and meet all of my requirements. She is always available to discuss anything, and goes above and beyond with looking after her customers. I would highly recommend.
Sent by Nigel Halliday
Wheddon Cross 27/06/2019
Consistently helpful and invaluable last year when we had to cancel a holiday for health reasons. It always seems easy with Natalie!
Sent by Anne Osterlind
Porlock 26/06/2019
Natalie has always come up with the goods for our family holiday, she knows just what we like and always delivers, we always have a lovely time! She's very efficient and friendly, every detail of our holiday is covered, and it's such a stress-free way to book a holiday. Thank you Natalie!
Sent by Claire Harrison
Stafford 24/06/2019
Smooth process fight from the beginning , Why we haven’t used Natalie before I don’t know. Thank you Natalie this won’t be our first holiday with you, there will be many more.
Sent by Milly Lewis
Tiverton 22/06/2019
Natalie is always at the end of an email or phone call. Absolutly fantastic service and i am always reccomending her to my friends and family: i can always trust she makes me aware of all prices and deals and offers we exactly what we need. Thank you and I cant wait to book some more adventures with you :)
Sent by Lynn Reynolds
Bratton Fleming 21/06/2019
Natalie is very approachable and has been more than helpful in sorting out our requirements. We would be more than happy to recommend her to anyone wishing to enquire about a holiday or flights
Sent by Mai Albaek Cudmore
Oakhampton 21/06/2019
Amazing service as always. Kind, quick and efficient. Thanks again Natalie
Sent by Cynthia Sharpe
Dulverton 20/06/2019
Natalie is great. Always cheerful and extremely helpful in doing all the holiday research for us and coming up with a good cross section of holidays for us to look at. Once we’ve decided she’s simply does all the bookings for us. It’s great. Thank you Natalie
Sent by Annabelle Cornelius
London 18/06/2019
Natalie was incredibly helpful, efficient and patient and we can't wait to use her again.
Sent by Rebecca Radford
Bristol 18/06/2019
Nothing is too much trouble for Natalie and she organises some amazing itineraries
Sent by Chris Haw
Exeter 17/06/2019
Natalie has booked many trips for me and my family over the past 15 years - starting with the honeymoon! She has never disappointed and has always provided exceptional, personalised service. I have recommended her to many of my friends and colleagues who have always been very impressed.
Sent by John Batchelor
Warwick 12/06/2019
Natalie made it very easy for us to book what we thought were a complex set of flights, that we adjusted several times too!
Sent by June Harris
Minehead 12/06/2019
Excellent service and everything taken care of for our holidays - we can sit back and relax knowing everything is in order and we don't have to worry about any last minute details we might forget - Natalie has everything done for us.
Sent by Georgia Lay
Chew Stoke 12/06/2019
Fantastic service flexibility and attention to detail
Sent by James Auton
Bridgwater 20/05/2019
Natalie is always extremely helpful especially when we can’t make our minds up! Would certainly recommend.
Sent by Michael Smith
Chester 17/05/2019
Used Natalie for years now, always exceptional service guaranteed
Sent by Jacqueline Jasper
Warminster 14/05/2019
Natalie was brilliant, from the beginning she was so knowledgeable and thought of things we hadn't even considered in our planning of taking an RV across the Canadian Rockies. We felt really confident with her booking everything and are really looking forward to our holiday. It was lovely to have someone constantly cheerful to talk to, especially when dates had to be changed. Thank you Natalie.
Sent by Elaine Thorne
Watchet 09/05/2019
Natalie has organised a few holidays for us now. She is so helpful and really good at what she does. I would recommend Natalie and TC to anyone. Thank you.
Sent by Elaine Thorne
Watchet 09/05/2019
I have complete peace of mind when using Natalie as she is so helpful and pleasant to deal with.
Sent by Rosalind Chidgey
Watchet 09/05/2019
I have complete peace of mind when using Natalie as she is so helpful and pleasant to deal with.
Sent by Doreen Matthews
Fareham 09/05/2019
Having dealt with Natalie for many years booking several trips with her we have never had any complaints in the way she has handled our bookings. Any future bookings I will always contact Natalie to handle for me. Many thanks for all your expertise and help during the past years.
Sent by Emma Redman
Dunster 09/05/2019
Natalie listen to my requirements and worked around me keeping it a secret from my husband. I am very grateful for her knowledge and help in finding the right holiday for me. I will definitely be back!
Sent by Susan Macaskill
West Wickham 09/05/2019
Natalie was very helpful and kind. Nothing was too much trouble. I will definitely use her services again.
Sent by Michele Webber
Minehead 12/04/2019
We always find Natalie extremely helpful when booking our holidays , she’s always friendly and easy to talk to and nothing is too much trouble
Sent by Amanda Temple
Aisholt 08/04/2019
Natalie always goes the extra mile. She takes the stress out of planning and booking a trip. I can not recommend her services more highly. In the day and age of online choice, booking a trip abroad can feel overwhelming (certainly for me!). Thank you to Natalie for making it a pleasure!
Sent by Alvin King
Crediton 08/04/2019
Natalie makes everything so easy for us; just pick up the phone and it's sorted.
Sent by Marie Green
Minehead 03/04/2019
Natalie is amazing 100 would be a better score. I don't worry about anything once I've booked
Sent by Kim Gover
Minehead 03/04/2019
Natalie always goes the extra mile to help us book the holiday that is best for us.
Sent by Carole Fawcett
Bicknoller 23/03/2019
The service Natalie provides is truly personal. During the whole planning and booking process, I feel like I’m her only client but of course she is also dealing with many other clients too.
Sent by Patricia Petrie
Arbroath 23/03/2019
Natalie was very quick to respond to our initial request and provided very comprehensive options which covered all our wishes, from which we made our final choice. She is always warm and friendly on the phone and happy to give us all the time we needed to make our decision and to answer any questions.
Sent by Christine Burnell
Watchet 23/03/2019
Always recommend Natalie. Always professional, very knowledgeable and easy to talk to. 10/10
Sent by Kay Male
Minehead 23/03/2019
Always there to help no matter how hopeless we are and always patient and caring.
Sent by Patricia Helyer
Little Langford 07/03/2019
Natalie is a first class Travel Counsellor, nothing is ever too much trouble for her to research. She is polite and cheerful and always at the end of the phone or email so a very quick response is always given. She is excellent!
Sent by Susan Hosegood
Williton 07/03/2019
There is absolutely nobody else we would turn to. Additionally, Natalie has put us in contact with your medical wing that has made travel insurance so much easier and very comprehensive.
Sent by David Flack
Bridgwater 07/03/2019
Once again Natalie came up with 5 star service. From initial enquiry to booking and even post holiday, she was available for help and assistance. With her vast experience of the industry she saved not only my time, but was able to source the right flights at the right price.
Sent by Trevor Clarke
Bangkok & Exeter 07/03/2019
I have used Natalie from Travel Counsellors for the last eleven years and have always been very satisfied with the service. I have also recommended her on many occasions.
Sent by William Peters
Carhampton 21/02/2019
Natalie is great! She comes up trump's for all our travel plans - and she is lovely to deal with.
Sent by Lalya Merson
Minehead 16/02/2019
Natalie was extremely helpful to us in finding our special holiday and trying her very best to keep the cost down as much as possible ! she also explained everything to us well and reassured us that she would help us with any queries that we may have, such as visa's etc..
Sent by Patricia Kennedy
Crowcombe 14/02/2019
The service Natalie gave me whilst arranging a family holiday was professional and informative. She dealt with all my questions and there were many, in a friendly manner. Nothing seemed to be too much trouble. I would not hesitate to recommend Natalie. In fact Natalie was recommended to me by two friends. After all a word of mouth recommendation takes some beating.
Sent by Gillian Lloyd
Leominster 14/02/2019
It is wonderful that everything was is arranged so efficiently and quickly. Have found that doing it oneself is possible but a nightmare.
Sent by Julie Greenwood
Cheltenham 14/02/2019
Natalie was really helpful and super responsive even out of hours. We were only looking for help with flights so a relatively low ticket item but I felt that Natalie gave us the same excellent service and quick response as she would have done if we were booking a £20,000 holiday.
Sent by Diane Luton
Minehead 07/02/2019
Nothing was too much trouble for Natalie, she made the arranging of my trip to Canada seamless and I will certainly recommend her services to as many people as I can and will use her expertise again without hesitation. Thank you so much Natalie
Sent by Ross Mackay
Edinburgh 07/02/2019
Natalie really listens to what a customer wants and her attention to detail is second to none. Always experience outstanding customer service from Natalie, and am quick to recommend.
Sent by Kirsten Foord
Bristol 07/02/2019
Excellent service, will book all our holidays through Natalie going forward and will happily share her contact details with friends and family.
Sent by Mary Randle
West Quantoxhead 31/01/2019
Natalie is always, happy, friendly, efficient and reassuring
Sent by Karen Williams
Bristol 31/01/2019
You took the effort and stress out of finding and booking holiday and were so efficient. I also appreciate the fact that you did a lot of this work outside normal hours. I have already passed your details to a friend who is a frequent long distance traveller and hope that she gets in touch.
Sent by Alison Courtney
Williton 31/01/2019
Really professional and very prompt in dealing with our requests. Very confident in recommending Natalie.
Sent by Mary Taylor
Fordgate 31/01/2019
We have already recommended Natalie to many friends. and will continue to do so. The quality of service is outstanding, She is always very prompt and efficient and understands our requirements and needs, she has totally taken the hastle out of planning and booking our travel arrangements
Sent by Robert Peto
Baltonsborough 31/01/2019
Always very responsive and looking for solutions not problems
Sent by Sharron Taylor
Sheffield 31/01/2019
Natalie provides an excellent service; knowledgeable, friendly and super efficient. I always use her for travel arrangements and have recommended her to friends and family.
Sent by Stephen Boggie
Watchet 31/01/2019
Excellent service with good sound advice
Sent by Deborah Hall
Wallasey 31/01/2019
I have now booked two holidays with Natalie and would certainly recommend family and friends. All the work put in to finding just what I was looking for is excellent. I hope to book more in the future.
Sent by Marlene Richards
Minehead 31/01/2019
We always use Natalie because she is very professional and gives us a personal touch
Sent by Jennifer Vickery
Minehead 22/12/2018
Brilliant support & organisation of all my requirements every time, I always use Natalie because she’s so helpful & very good at minimalising all the stressful worrying parts of my travels since my illness. All I can say is she’s totally reassuring in every aspect of traveling no matter the distance. With a great personality too.
Sent by Helen Harrison
Star Hydraulics, Tewksbury 15/12/2018
I’d be lost without Natalie looking after my business travel plans. She’s always there to sort things out when last minute travel plans change and gets it all sorted out and rearranged for me.
Sent by Sheila Keeling
Eccleshaw 15/12/2018
Nothing is too much trouble catering for ever changing minds - always keeping me informed and such great support when overseas
Sent by Maria Braide
Illminster 11/12/2018
Natalie my Travel Counsellor has alaways been highly professional, non pressurising, and has always found me the right holiday. Highly recommended
Sent by Denise Chaffey
Taunton 09/12/2018
I was recommended Natalie by a friend and I was impressed by her friendly professional approach to organizing my trip. She is very knowledgeable in her field and was prompt in replying to my emails and questions. I have already recommended her to other friends
Sent by Andrew Waller
Luxborough 27/11/2018
Natalie is friendly, professional and takes all the stress and hassle out of booking a holiday. The holiday starts with Natalie! Thank you
Sent by James Webster
Bickington 13/11/2018
Natalie is one of the most personable and efficient people I have ever dealt with. It is always a pleasure to chat with her. She has been looking after my holidays for many years and never put a foot wrong.
Sent by Audrey Price
Minehead 08/11/2018
Natalie was fantastic, one phone call to her from the cruise we are currently on and our next cruise, flights , transfers and hotels have been sorted before we get home from our current cruise! What a great feeling having nothing to worry about and sort out for ourselves, Natalie has taken care of everything. A huge thank you to her.
Sent by Caroline Towells
Watchet 03/11/2018
I always recommend Natalie to friends or work colleagues, etc. We now never go anywhere else to book our holidays - Absolutely first class service every time - Natalie always goes "above and beyond", is so helpful and full of the best hints and tips for wherever we are going to travel, nothing is ever too much trouble and she constantly exceeds our expectations!
Sent by Leslie Edwards
Bedford 29/10/2018
Natalie always manages to deal with our travel requirements quickly and efficiently in a most friendly and professional way. A great service to have on tap!
Sent by Jack Claydon
Minehead 25/10/2018
Excellent service, couldn’t recommend Natalie enough! Thank you, I will most definitely be booking with you again.
Sent by Jennifer Brooks
Carhampton 25/10/2018
It nice to be able to talk to someone instead of a machine and let them do the work for you
Sent by Helen Donnor
Hilton, Derbyshire 01/10/2018
Natalie has been amazing. The little touches - recommend card and guide have added the wow moment. Thankyou
Sent by Trevor Clarke
Exeter 21/09/2018
I have had used Travel Counsellors for many years and have always found them to be the most helpful and have succeeded in meeting my needs.
Sent by Andrew Swallow
Roadwater 13/09/2018
What more can i say, the service Natalie provides is second to none! Emails get answered, phone calls get made it is just so easy booking your holiday this way.
Sent by Angela Baker
Taunton 13/09/2018
Natalie has always been, and continues to be, so considerate and helpful when putting together our holiday plans. She is clearly passionate about her work and this is evident in the thought she gives to the little details which go to make a holiday really special.
Sent by David Draper
Porlock 13/09/2018
Natalie has been extremely helpful, polite, friendly, and has gone out of her way to make sure our holidays are perfect. Well done Natalie keep up the good work.
Sent by Anthony Dinwiddy
Bury St Edmunds 13/09/2018
Excellent service. We have recommended Natalie to several of our friends who have found her very helpful.
Sent by Delyth Allen
Painswick 04/09/2018
Natalie has been booking our holidays for several years as well as business trips for my husband and we have always found her to be most efficient, helpful and quick to respond. She is always accessible to sort out any issues during the holiday and deal with any change of plans. Friends and colleagues have also had her to book holidays on our recommendation and have been impressed with her
Sent by Jacqueline White
Watchet 04/09/2018
Fantastic service Natalie really listens to what you tell her about the sort of holiday you want and the price bracket you give and comes back with great suggestions very promptly. Would definitely recommend to friends.
Sent by Caroline Price
Minehead 04/09/2018
Natalie is always amazingly knowledgeable and helpful. I trust her implicitly to find us the right deal.
Sent by Lucinda Garland
Broomfield 04/08/2018
Always reliable and totally helpful, the best Travel Counsellor ever.
Sent by James Archer
Minehead 23/07/2018
Prompt, friendly, helpful service. Clearly with a wide knowledge of destinations. Grateful thanks
Sent by Gregory Southgate
Southam 21/07/2018
Natalie has been very helpful and knowledgeable in relation to our needs. She has arranged several holidays and far flung trips for us both to the USA and Australia. She is always very flexible and willing to help with whatever we have needed. She will arrange all or any part of the trip. We would have no hesitaion in using her skills and services again.
Sent by Peter Lancaster
Minehead 19/07/2018
Attention to detail, and fantastic customer service. What more could you want
Sent by Stephanie Stone
Sheffield 19/07/2018
Superb service tailored exactly to our requirements and exceeding our aspirations completely!
Sent by Cherie Southgate
Southam 14/07/2018
Natalie is always so helpful and tries really hard to accommodate our whims and fancies. We always appreciate her advice and so far she’s been able to find us unexpected pleasures
Sent by Susan Roberts
Wallasey 14/07/2018
Very helpful and responsive to emails, even over the weekend. Does Natalie ever have any time off? Thank you Natalie, you provide a great service and I would always recommend you to my friends and family.
Sent by Rachel TReloar
Clevedon 07/07/2018
Natalie has been an absolute superstar organising our honeymoon. She has provided excellent advice and recommendations, accommodated changes to our initial ideas and made us both so excited for our dream honeymoon. Thank you Natalie!
Sent by Julie Taylor
Banbury 07/07/2018
Natalie is brilliant! Cant thank her enough for all her help. Makes arranging our holidays and flights so easy. Thank you!
Sent by Helen Pritchard
Southport 14/06/2018
Natalie has been the best travel advisor - listening. suggesting. organising. revising, and, most importantly, understanding!
Sent by Philip Comer
Bicknoller 11/06/2018
Excellent service and a confirmed booking made very quickly. I have already recommended Natalie to friends.
Sent by Susan Ellis
Wallasey 11/06/2018
Natalie always goes that bit extra to ensure the holiday is what I'm looking for and provides helpful suggestions when I'm looking for options. She is also very good at remembering requirements and ensures that all the group are well especially those with special dietary requirements.
Sent by Alison Darwell
Long Ashton 06/06/2018
I have used Natalie a number of times before to arrange my holidays, she always goes above and beyond to make everything run smoothly (also sorting anything that may go pear shaped!) my son is autistic and she always checks out any worries or concerns. I have already recommended friend to use her and some even ask who arranged our holiday.
Sent by David Houghton
Holford 02/06/2018
Natalie is always cheerful and great to do business with, her professionalism is second to none.
Sent by Elaine Thorne
Minehead 29/05/2018
Excellent service from Natalie Poat. I always let Natalie arrange my special holidays because I know I won't be disappointed.
Sent by Helen Seymour
North Petherton 23/05/2018
Natalie Poat has been really helpful with booking our first cruise to celebrate our 30th wedding anniversary. Nothing has been too much trouble despite changing my mind with a few things. Our telephone conversations have been lovely and I feel Natalie has really cared about giving us the best service, obtaining the holiday requested with all the wants and wishes additionally she has been interested in achieving a good experience for myself and my husband. I would have no hesitation in recommending Natalie and would definitely book a holiday with travel counselors through her for next year. It has been so easy with added peace of mind. Thank you.
Sent by Alan Bissell
West Quantoxhead 19/05/2018
Natalie was excellent in researching our requirements with speedy responses
Sent by Milly Lewis
Tiverton 19/05/2018
Absolutly fantastic lady, can always rely on Natalie to help with my flights, planning in adavanced and same day! Also for help with anything while away as well, Thankyou
Sent by Julie Greenwood
Cheltenham 19/05/2018
Natalie is always positive, helpful and goes the extra mile - even replying on Sunday's!
Sent by Trevor Short
Minehead 19/05/2018
Natalie was so helpful, friendly and made it a very personal experience to suit our requirements, even when they changed it was never too much trouble
Sent by Andrew Waller
Luxborough 19/05/2018
Natalie is so helpful, friendly and professional and takes all the hassle and stress away when booking a holiday or flight. Thank you Natalie
Sent by Sharron Taylor
Sheffield 19/05/2018
First class friendly service from Natalie as always. Love working with her.
Sent by Angela Durbacz
Baltonsborough 19/05/2018
Fabulous service - have already recommended to a friend
Sent by Aaron Biggs
Reading 30/04/2018
Natalie was fantastic from start to finish. We had a very complex flight issue and it took ages to short out but she was calm helpful and patient all the way through, a dream to work with.
Sent by David Gillespie
Witham 27/04/2018
Excellent service - couldn't fault it! Natalie's a find - might not recommend to others, 'cos then everyone will want to use her... (only kidding!)
Sent by Patricia Hackett
Crewkerne 21/04/2018
Just to say that Natalie (Poat) has been most helpful in arranging a special birthday mini- break for my daughter. Her advice has been invaluable. She has such a nice friendly manner.
Sent by Norman Starling
Blue Anchor 19/04/2018
A lovely lady, very efficient and friendly. No detail missed, Very professional.
Sent by David Gaydon
Minehead 17/04/2018
We would use nobody else. Always there to sort our holidays. The complete one stop shopping experience. Five star treatment. Thanks Natalie
Sent by Joanna Dewhirst
Pontrilas 14/04/2018
We can't fault the service we have had and the attention to detail that Natalie gives. The notes to say thank you for booking are a nice touch too!
Sent by Sharon Gillanders
Broomfield 27/03/2018
Natalie has always sorted out our holidays to a very high standard. We can travel anywhere and know if we encounter any problems she is on the end of the phone or E-Mail. She takes into account your needs and budget therefore enabling you to have a wonderful holiday. I would like to thank her very much.
Sent by Mary Taylor
Fordgate 24/03/2018
We would recommend Natalie without hesitation. Her knowledge and efficiency are excellent. She now knows the type of accommodation we like and her recommendations are always good. TC takes all the hassle out of organising travel. Recently a flight was cancelled due to snow, Natalie was abroad, her replacement contact with TC organised rebooking within an hour of our contacting her.
Sent by Joanne George
Exeter 19/03/2018
Natalie has been amazing organising two holidays now for me, I can’t imagine booking a holiday without her now.
Sent by Delyth Allen
Painswick 10/03/2018
Natalie is always prompt and efficient in dealing with travel queries and she has provided us with excellent service over several years.
Sent by David Flack
Bridgwater 10/03/2018
Natalie is always willing to assist with any questions and her vast knowledge of the travel industry ensures confidence in every part of the travel arrangements she provides.
Sent by Jayne Lethaby
Minehead 09/03/2018
Natalie is always helpful, informative and delivers a great service.
Sent by Jessica Shipton
Bristol 09/03/2018
Natalie arranged my wedding in Fiji, a holiday to the Azores which were both brilliant! She is now arranging my 40th birthday celebrations to Dubai!
Sent by Georgina King
Minehead 26/02/2018
Natalie is very caring and thorough, also very helpful when I'm booking our holidays, nothing is too much trouble. Thank you Nat.
Sent by David Williams
Sydenham 22/02/2018
Excellent service - listened to our wants, gave us sensible options, and communicated clearly and quickly at all stages. Again.
Sent by Robert Dickinson
Watchet 22/02/2018
Friendly and professional service, prompt communication plus most helpful.
Sent by John Allen
Painswick 13/02/2018
Natalie is superb. So conscientious and friendly.
Sent by Susan Hosegood
Williton 08/02/2018
Over the years we have recommended Natalie to several friends - speaks for itself!
Sent by Lucinda Garland
Broomfield 05/02/2018
Natalie Poat is amazing and she organised everything beautifully. I cant recommend her or travel counsellors more.
Sent by Patricia Helyer
Little Langford 03/02/2018
Excellent service every time we have booked through you.
Sent by Pamela Stevens
Minehead 23/01/2018
We use Natalie Poat for all but out simplest holidays. She is experienced, informed, efficient, and usually comes in under budget. Outstanding service as ever!
Sent by Marlene Richards
Minehead 20/01/2018
Natalie is the best, she always goes that extra mile to find the holiday we are looking for.
Sent by Carole Fawcett
Leighland 20/01/2018
Natalie responded brilliantly to our brief, giving excellent advice and everything was done professionally and efficiently. She was great to deal with, making the process simple and enjoyable.
Sent by Georgia Lay
Chew Stoke 11/01/2018
Fantastically efficient and reliable service as always.
Sent by Jane Richardson-Bunbury
Crowcombe 02/01/2018
I would recommend Natalie Poat to anyone - she gives excellent and quick service.
Sent by Alex Caraffi
Edinburgh 07/12/2017
Natalie's service as normal was absolutely first class.
Sent by Julian Taylor
Fordgate 04/12/2017
We have only had phone and email contact with Natalie. She has always been able to organize the breaks that. we want, tailoring our needs to what is available. She is instantly responsive, committed and gives us value for money. We have recommended her to several other people. Julian & Mary Taylor
Sent by Ann Spence
Porlock 29/11/2017
I have found Natalie warm, friendly, efficient and intelligent in all our dealings. We will definitely use her again and recommend her to others
Sent by Kim Gover
Minehead 28/11/2017
Excellent personal service. Natalie has really got to know what we look for in a holiday.
Sent by Siobhan Hutchings
Minehead 03/11/2017
Natalie, as always has been very patient and helpful with our bookings and always seems to find what we want, despite the fact that sometimes our needs can be challenging. We would always book with Natalie as she provides great service and is very efficient. Thank you Natalie:-)
Sent by Evelyn Little
Stirling 04/09/2017
Natalie has helped me with my travel plans for the past three years or so. Her service is second to none, in my experience, and I have in fact already recommended her to friends and family. I recently renewed my travel insurance with her (in fact I wouldn't have known this was due for renewal if she hadn't telephoned me to alert me!) and after the insurance certificate was finalised, she sent me a small thank-you card via the post! It's touches like this that make people like Natalie and her colleagues worth their weight in gold. She is most helpful with every aspect of arranging and booking a holiday and her friendly manner is greatly appreciated.
Sent by Katie Ellis
Eccles 02/09/2017
Natalie was fantastic. She was really patient and always quick to respond. We would definitely recommend her to all of our friends.
Sent by Christine Burnell
Watchet 02/09/2017
BRILLIANT! Nothing is too much trouble. Natalie always goes the extra mile to ensure we get just what we're looking for
Sent by Teresa-Ann Dugdale
Taunton 02/09/2017
I would most certainly recommend Natalie. She is so professional and nothing is any trouble. Well done Natalie.. If I could I would rate her much higher !
Sent by Vanessa Treloar
Burnham-on-Sea 02/09/2017
I've recommended Natalie to several of our family and friends and now they are all benefitting from her knowledge, experience and patience. Wouldn't use anyone else!
Sent by Elizabeth Burnett
Bilbrook 22/08/2017
Always exceptional service from Natalie. She always treats us as friends even after long periods between bookings. Such a lovely, helpful person and nothing is too much trouble.
Sent by Sarah Walsh
Watchet 10/08/2017
We have used Natalie Poat for the last 12 years , booking holidays to Australia , Thailand , Ski-ing , lots of sunny holidays & She is fantastic , thank you Natalie!!
Sent by Ian Daniels
Minehead 26/07/2017
Nothing is too much for Natalie. I have used Natalie in the past and her service has been second to none. I will not go anywhere else in the future
Sent by Lucinda Garland
Broomfield, Bridgwater 18/07/2017
Natalie Poat is so efficient, knowledgeable, totally capable. I don't know how I managed without her.
Sent by Martin Maule
Williton 20/06/2017
As ever Natalie has efficiently guided us through booking our cruise with great care and helpful advice.
Sent by Robert Greyling
Penarth 22/05/2017
Holidays are fantastic, sourcing and booking holidays are boring and frustrating. Natalie makes the latter as easy and pleasant as the former. I no longer dread booking holidays, I look forward to going on them!
Sent by Neil Mattinson
Banbury 10/05/2017
Natalie is a very rare individual who consistently provides a very high quality service and always with a warm and comforting manner. Almost under promises but always exceeds in delivery.
Sent by David Gaydon
Minehead 04/05/2017
Natalie takes the hassle out of booking a holiday. Nothing is too much trouble for her and will sort everything out for you. What more do you need?
Sent by Jennifer Gratton
Timberscombe 28/04/2017
Natalie is helpful, efficient and speedy as well as always being happy and friendly. I would always use her to sort out my holidays because I know I can rely on her to attend to everything down to the very smallest detail and I have complete confidence in leaving all arrangements to her.
Sent by Shiamala Comer
Exford 28/04/2017
Natalie is exceptional. Takes all the hassle out of my travel arrangements. Is courteous efficient and patient.
Sent by David Gillespie
Witham 20/04/2017
Natalie delivered on our brief and guided us in the areas we weren't sure about. Her communication was always clear and she responded quickly to our questions. Where we had specific requests, e.g. use of air-miles etc., she successfully navigated the complexities on our behalf to get us a favourable deal. No hesitation is recommending Natalie's services to anyone seeking assistance to arrange their holiday itinerary - at our stage (booking completed, looking forward to departure), everything has been to our entire satisfaction.
Sent by Lynda Rostron
Wirral 18/04/2017
Always listens, helpful constructive suggestions and pleasure to talk to and deal with. People I have recommended to use Natalie have had the same experiences.
Sent by Cora Miles
Hungerford 06/04/2017
Natalie Poat is so helpful and friendly and gives me a lot of confidence that my holiday arrangements will go as smoothly as possible.
Sent by Hilary May
Minehead 11/03/2017
Natalie is fantastic, nothing is too much trouble, she is so great to work with and we feel safe in her hands . Our trips are planned, organised and she does everything except pack my case !
Sent by Stephanie Stone
Sheffield 07/03/2017
Superb customised service, mapped to my needs and requests. Natalie gets it right every time!
Sent by Ronald Platt
Sidmouth 04/03/2017
Natalie went way beyond the expected service levels for our Iceland trip. Superb customer service.
Sent by Edward Medlicott
Baltonborough 15/02/2017
We have booked our holidays with Natalie Poat several times and always receive super-friendly, top quality, fantastic advice and efficient service. Thank you, Natalie. We look forward to speaking to you again soon! I am also recommending you to friends and family all the time.
Sent by Paula Turner
Northwich 03/02/2017
Very pleased with the service from Natalie - makes you feel happy, very friendly and approachable
Sent by James Auton
Taunton 03/02/2017
Excellent help as always and quick to respond to questions. Would recommend to anyone.
Sent by Kathryn Lock
London 31/01/2017
As usual Natalie put together a brilliant holiday! It was a complicated trip with continual changes and questions but Natalie always makes it uncomplicated my end and sorts everything out quickly and efficiently. She's a star!!
Sent by Elizabeth Cinnamon
Church Stretton 16/01/2017
Natalie has been so responsive throughout the process of us working out our big trip to New Zealand, and Isis also able to answer al our queries knowledgeably, as she has personal experience of travelling in New Zealand herself. Overall, it has been an excellent service so far - let's hope that the holiday lives up to expectations!
Sent by Percival Norton
Totnes 16/01/2017
As always the service received from Natalie is exceptional I always recommend the service you provide
Sent by Siobhan Hutchings
Minehead 14/01/2017
Natalie works really hard for us. We have certain requirements for our family holiday due to disability and Natalie takes the time to fulfil each and every one of them. We would not book with anyone else. I would always recommend her. Keep up the good work Natalie! :-)
Sent by Kevin Prescott
Watchet 06/01/2017
Great service. As a busy working family we just didn't have the time to search all the different booking options. It was important to get it right as our holiday will be a one off and have saved and looked forward to it for many years.
Sent by Julian Taylor
Fordgate 05/01/2017
A good experience with Natalie. Always looks after our interests. A number of very successful vacations.
Sent by Jayne Williams
Sydenham 19/12/2016
As always the service is excellent, fast and efficient, giving great choices taking account of the needs and wishes of your customers.
Sent by Robert Peto
Baltonsborough 19/12/2016
Charming, efficient and above all patient!
Sent by Janet Ferguson
Church Stretton 19/12/2016
Natalie always offers a well researched and incredibly efficient service saving us hours of time in lengthy internet searches.
Sent by Angela Baker
Orchard Portman 19/12/2016
Natalie is just brilliant. I can't recommend her highly enough!
Sent by Caroline Towells
Watchet 15/09/2016
Absolutely First Class service provided by Natalie, as always. Whether it's something "last minute", or planning further ahead, Natalie never fails to deliver and is always willing and able to provide answers to any of my (usually many!!) questions! I wouldn't book with anyone else and always recommend Natalie to my friends and colleagues (as my family already uses her services as well!). Well done again and thank you for all your help.
Sent by Donald Pettit
Sampford Brett 15/09/2016
Such a pleasure to have an efficient and cheerful person to speak to whenever the need arises.... for the second year running.
Sent by Teresa Dugdale
Taunton 15/09/2016
Fantastic service and no effort needed on my part. Natalie is not my travel advisor.. I feel like she is a friend I have always known I give 10... I would give 20 ! Thank you Natalie and well done again .
Sent by Ben Tucker
Cullompton 15/09/2016
Really quick to get back to my initial email, found my flights at great value in a no time at all and was super helpful, friendly and proffesional throughout which made it extremely easy for me. Thank you!
Sent by Julian Gostling
Vellow 15/09/2016
Natalie is simply great, we book all our flights through her for private and business alike. great service
Sent by Evelyn Little
Stirling 02/09/2016
This is the second time I've used Natalie Poat of Travel Counsellors. She has done the most amazing job for me on both occasions, in a most friendly and helpful and efficient way. She has emailed me, and/or phoned, whenever I've had a query regarding my plans and this personal touch is worth its weight in gold. I couldn't have planned either trip without her help. She even sent me a small personal "Thank You" card for giving her the business. What a nice touch!!!
Sent by Jan Saunders-Singer
Singer Instruments, Roadwater 17/08/2016
Always pain free as we sometimes have some complicated bookings that are otherwise extremely difficult with online booking sites.
Sent by Peter Anyan
Ashford 11/08/2016
Fantastic service and advice to help achieve the perfect holiday!
Sent by Julian Oaten
Ilminster 06/08/2016
Have already recommended Natalie and I would score her 11 out of 10 if I could. She was brilliant.
Sent by Barry Simkins
Minehead 06/08/2016
As always, Natalie goes above and beyond to ensure everything is as smooth as possible. And when you have a memory like mine! Her assistance is invaluable.
Sent by Shaun Harris
Watchet 01/07/2016
I and several of my family and friends have used Natalie for many trips and flights/ Natalie has always been incredibly prompt and makes the process easy by offering advice on all aspects of the trip. In this day and age where talking to a human is almost impossible she adds a personal touch that you simply can't get from a computer and her prices are always competitive. 10 out of 10 without a thought.
Sent by Raymond Waterman
Watchet 29/06/2016
We can always and I mean always rely on her for first class service. and that is why we keep coming back to her. We have passed her name on to other people and they have been very happy with the service they received.
Sent by Janet Leyshon
East Quantoxhead 05/05/2016
Going through Travel Councillors for our travel arrangements means our sense of holiday starts the day we hand over our wish list to our local agent Natalie, every detail is carefully planned, documents all completed, all we have to do is turn up, it just does not get any better than that. After you have booked once Natalie has everything on file so next time is even easier.
Sent by Lynn Spence
Watchet 27/04/2016
You just won't find anyone better - Natalie is the one who goes the 'extra mile' to make sure that she understand exactly what you want, whether its by email, telephone conversations or whatever, and then gets you 'exactly what you want'..........
Sent by Simon Penny
Taunton 15/04/2016
I have already recommended Natalie Poat to many of my friends and relatives. She provides an excellent service with efficiency, courtesy, professionalism and much more. She goes beyond the call of duty. I cant understand why people would go elsewhere.
Sent by Collette Stadler
Cambridge 17/03/2016
Fabulous and personalised travel counsellor, and a jolly nice lady!
Sent by Susan Perks
Tewkesbury 14/03/2016
Natalie takes all the stress out of booking and I feel reassured that with her I'm Getting the best for me. Also really encouraging that you have a 24 hour help line!
Sent by Janet Auton
Taunton 10/03/2016
Natalie has been outstanding, nothing is too much trouble. She listens and I'm sure would move mountains for you if she could :) Fantastic service and very friendly.
Sent by Michael Vale
Portishead 08/03/2016
As always, Natalie at Travel Counsellors responded to my somewhat late holiday booking request quickly, efficiently, and provided a holiday matching exactly our requirements, Thanks.
Sent by Simon Caraffi
Glastonbury 08/03/2016
Natalie always responds quickly and with great insight, grasping what we are looking for immediately and producing brilliant options - especially when we're not entirely clear what we are looking for! I'd recommend Natalie to anyone and have recommended her to many.
Sent by John Anderton
Hucclecote 08/03/2016
We do often recommend Natalie to family and friends alike. Before I recently retired, the company would use her wherever possible. Natalie always makes herself available and goes the extra mile. She is keen to please and looks for special deals. She is always our first choice when considering any holiday.
Sent by Andrew Dodd
Adelaide, South Australia 21/01/2016
Natalie has always been most helpful and even now although we live in South Australia she continues so to be
Sent by Margaret Hobbs
Minehead 21/01/2016
Natalie worked hard under a lot of pressure and mind changing, with no complaints!! She had to change some of our arrangements but it's all done with a smile and everything is now I booked and we have written confirmation of all our schedules. Everything she has planned for us looks amazing and we are looking forward to our trip in September/October.
Sent by Paul Fullbrook
Minehead 19/01/2016
Natalie provides a fantastic service from start to finish, with nothing being too much trouble, and has the answers to all the questions I ask or was thinking of asking!
Sent by Peter Lancaster
Minehead 19/01/2016
We have used our Travel Counsellor on previous occasions, and everything is just perfect.
Sent by Mary Randle
West Quantoxhead 19/01/2016
Natalie is always helpful, knowledgeable, friendly and you can have confidence in booking through her.
Sent by Sarah Williams
Minehead 09/01/2016
Natalie always goes out of her way to find exactly what you want from a holiday, nothing is ever too much trouble. Travel Counsellors offer an excellent personal service.
Sent by Joanne Ross
Allerford 31/12/2015
Natalie is lovely, very helpful, easy to talk to and understood our needs. We will certainly use Natalie again and will recommend her to our friends. She found our holiday at the time we wanted and the right price and kept us updated all through.
Sent by Joyce Phippen
Winsford 14/12/2015
Natalie has always been extremely helpful and has tailor-made our holidays. We are looking forward to our Canadian trip, which she has organised brilliantly.
Sent by Susan Arnold
Minehead 20/11/2015
Natalie has been absolutely brilliant. Thank you for taking all the worry away from us.
Sent by Laura Passmore
Minehead 20/11/2015
Natalie is amazing at what she does makes life so easy for us to book our holidays! Always gets everything spot on!
Sent by Paula Passmore
Minehead 20/11/2015
Brilliant service offering different price options.
Sent by John Humphries
Minehead 20/11/2015
I have found Natalie most helpful in every way. Nothing is too much trouble. Natalie has just booked my annual trip to Australia and she also obtained my visa. Words can't explain my regards for her and Travel Counsellors for the way Natalie conducts her business. Don't know what I would do without her. Well done Natalie.
Sent by Denise Passmore
Minehead 20/11/2015
Natalie always goes that extra mile to make sure you'll have a lovely holiday!
Sent by Aaron Biggs
Berkshire 20/11/2015
Great service...friendly, quick and helpful, what more can I ask for, thank you!
Sent by Valerie Vicary
MInehead 20/11/2015
We always receive helpful and friendly service from Natalie and recommend her to people we meet both home and away.
Sent by Siobhan Hutchings
Minehead 05/10/2015
I'd score Natalie 20/10 with the amount of effort and time she puts in to arranging our family holidays. I know how hard she works and all her efforts are very much appreciated. One of the biggest things, is receiving the luggage tags with the flight details already completed. Without this "simple" task done, I've stood at check-in before now in the queue filling these out. Natalie's attention to detail is second to none. Well done Natalie. :-)
Sent by Margaret Jones
Minehead 05/10/2015
Natalie gave us so much help and advice on booking our flights, nothing is too much trouble ., and Natalie is always very cheerful and reassuring . I cant speak of her highly enough. Thank you Natalie.
Sent by Janet Ferguson
All Stretton 28/09/2015
Natalie has so much subject knowledge and is incredibly efficient. And she is lovely to deal with too of course!
Sent by Percival Norton
Totnes 02/09/2015
Listens to what you are looking for in the holiday (which in this day and age is a great asset to the client) and goes to great length to achieve your requirements.
Sent by Janet Waterman
Watchet 02/09/2015
We have alway dealt with Natalie and found that she is brilliant. She goes beyond what is expected and always willing to help. We're on holiday at the moment in a hotel she recommend and it's great.
Sent by Julian Taylor
Fordgate 27/08/2015
Natalie was able to effectively charm two prevaricating retired people and deal with their never ending questions. This was real customer service.
Sent by Michele Paviour
Dunster 21/07/2015
Natalie is always so happy to help and nothing is too much trouble for her. It is peace of mind for us booking with Travel Counsellors as we know everything is done and sorted for us.
Sent by Amy Hamlett
Street 21/07/2015
Natalie has been so helpful delivering a fast efficient professional service, even though we have been hard customers to deal with - changing our minds about dates and destinations she has come up with suggestions to suit every time!
Sent by Alison Darwell
Bristol 16/07/2015
I have used Natalie before and have already recommended her to friends and family! She is very thorough and patient. My son is autistic and she is always very obliging with looking into the best options for us.
Sent by Mary Grayer
Chulmleigh 09/07/2015
The service Natalie Poat has given me has been outstanding. Prompt reply to my initial email and from then onwards she has been very professional but at the same time approachable and I am looking forward to everything she has booked for me. It all happened within the week, quotation, booking and payment. Excellent.
Sent by Michael Uppington
Minehead 19/06/2015
Natalie Poat has arranged our holidays for a number of years. I have found her cheerful, very helpful and very efficient. When I was employed as a middle manager, I found that women were usually good at "multi tasking" and Natalie excels at this. Her attention to detail is first class and over the years I have recommended her to various people. I consider Travel Counsellors to be very fortunate.
Sent by Jennifer Vickery
Minehead 04/06/2015
Natalie is absolutely wonderful and so helpful our family love her to bits and wouldn't be without her. Our trips are now much more relaxed, we have total reassurance with Natalie taking care of everything for us. Thank you Natalie:-)) & Thank you so much for giving me the opportunity to tell people :-)) Yours truly Jenny
Sent by John Anderton
Gloucester 07/05/2015
Natalie always goes the extra mile and seems to work extremely long hours to satisfy our needs. She is very friendly as wel as businesslike at the same time. Nothing is too much trouble for her. I use her for both personal and business requirements and recommend her to friends and family alike.
Sent by Audrey Price
Minehead 01/05/2015
Natalie, as always, was brilliant she is so knowledgeable and always willing to go that extra mile to ensure the holiday is the best it can be. She takes the worry out of having to get it right yourself!
Sent by John Gratton
Timberscombe 28/04/2015
We think of Natalie as a friend. She is helpful, knowledgeable and sorts out our holidays and any queries we may have in double quick time. We know she is always on hand to help - we wouldn't be without her.
Sent by Alvin King
Crediton 16/04/2015
Whatever you ask Natalie to do is done professionally.
Sent by Ruth Jones
Taunton 16/04/2015
We've already recommended Natalie to several friends and family as she is always friendly and knowledgeable and quickly finds us a good deal on the holiday we're looking for.
Sent by Hannah Slade
Minehead 16/04/2015
Natalie is brilliant and was very efficient and thoughtful when considering the needs of our first family holiday abroad.
Sent by Patricia Petrie
Arbroath 16/04/2015
Nothing ever seems too much trouble - always impressed by her friendly and professional manner.
Sent by Teresa-ann Dugdale
Taunton 15/04/2015
I would score higher if I could. Natalie gives a personal service for sure and nothing is impossible for her to deliver... Well done! I will recommend her to any of my friends because I know the service she will give will be over and beyond her duties.
Sent by Valerie Vicary
Minehead 14/04/2015
Excellent service as usual. Promptly dealt with all queries. Suggested a holiday that could be the highlight of the year.
Sent by Lyn Edwardson
Exmouth 09/04/2015
Really lovely experience. We're not the easiest of customers but Natalie found us exactly what we asked for and was never unhappy about our being high maintenance. We will definitely use Natalie's services again.
Sent by Sarah Walsh
Watchet 09/04/2015
Natalie is fantastic, we have used her for the last 10 years, from sunny holidays to skiing, to long hauls, never had any hiccups. All accommodation recommended has been first class. We would highly recommend Natalie, and have put many people her way.
Sent by Paul Morgan
Carhampton 09/04/2015
Natalie provides excellent bespoke service. Always has an eye for attention to detail, knowledgeable and provides us with good communication on whatever plans we are looking at. Why would you want to go anywhere else?
Sent by Lynda Rostron
Wirral 09/04/2015
Yet again a really friendly helpful service from Natalie. She feels more like a friend.
Sent by Caroline Towells
Williton 23/01/2015
I cannot rate the service I've received from Natalie Poat highly enough! Her expertise, knowledge and fast, efficient service have been absolutely invaluable to book my MD's forthcoming business trips to China and India. Nothing has been too much trouble, even when changes were made at the last minute. I couldn't have organised these trips without her! I'll certainly be using her services again in the future and will not hesitate to recommend her to others.
Sent by Kathryn Lock
London 05/12/2014
Natalie is an amazing travel agent! She is so kind, friendly and patient as we are always throwing her complicated trips and change the criteria all the time! Her holidays are always so well planned and when you book lots of things in one trip that's such a relief. She is full of good ideas and advice. We use her for everything and I have already recommend her to friends.
Sent by Louisa Medlicott
Glastonbury 19/06/2014
Natalie is amazing! She is super efficient and always organises the best holidays for us. She takes the hassle out of everything and finds great deals. I love the special touches such as fiilling in our luggage labels. I have already recommended her to lots of friends and family and will continue to do so!
Sent by Mandy Haw
LDA Design, Peterborough 12/06/2014
As usual Natalie has always given LDA Design a first class service. She is extremely efficient and very helpful when giving advice on various flights, hotels and car parking. We are always confident in leaving things with Natalie to book and confirm and nothing is too much trouble for her.
Sent by Barbara Dymmock
Tiverton 11/06/2014
Natalie is a wonderful person to deal with, this is the second time she has helped me with bookings to new Zealand. Natalie is a real asset to your company.
Sent by Helen Lye
Kidderminster 30/05/2014
Natalie has terrific knowledge of so many varied holiday destinations. She is always interested and up beat, ready with suggestions and amendments. Nothing is too much trouble.
Sent by Sally Moran
Clatworthy 11/04/2014
Natalie consistently provides an excellent service. She has helped me with my travel arrangements for several years and I have recommended her to friends who are also delighted with the service she provides. Natalie is consistently cheerful in her approach which is uplifting for the client! She is very patient dealing with my queries about possibilities for flights and other integrated parts of holidays and travel arrangements. I will continue using Natalie's services for the foreseeable future. Thank you Natalie!
Sent by Peter Lancaster
Minehead 09/04/2014
Natalie has done us proud again, her attention to detail is second to none, I would not have any hesitation in recommending her to my friends or colleagues.
Sent by Tina Board
Crewkerne 08/04/2014
I am so impressed with Natalie and the service she provides, I will definitely be using her again!
Sent by Rollo Clifford
Porlock 13/03/2014
Natalie Poat is thoughtful, diligent, patient and excellent value: I would and recommend her to all my friends.
Sent by Trevor Clarke
Bangkok & Worthing 13/03/2014
I have used Travel Counsellors (Natalie) for many holidays and always found them very good and professional.
Sent by Helen Whyte
Glastonbury 14/02/2014
Natalie is absolutely amazing. We have booked so many holidays with her help over the last few years and they just get better! We have recommended so many of our friends to her and only today we heard that she has booked some friends on a fantastic South African adventure and they leave next Thursday! That takes some doing! Looking forward to our next adventure on Tioman island next month and I am sure it will be as fantastic as ever. Thank you Natalie.
Sent by Vanessa Treloar
Carhampton 28/01/2014
Natalie Poat is fantastic and so patient with us when we are unsure where in the world we would like to go. We recommend her all of the time to friends and family.
Sent by Ann Green
Porlock 21/01/2014
I can only say that Natalie goes far beyond the normal call of duty. She is fantastic and shows what a good company Travel Counsellor is.
Sent by Philip Bowden
Watchet 25/11/2013
I have dealt with Natalie in the past and have already recommended her to several people. Some of which have already booked holidays.
Sent by Kathryn Lock
London 11/11/2013
I would not hesitate to recommend Natalie, she has been fantastic for our travel needs! She always goes above and beyond!
Sent by Terry Norton
PWLLHELI 10/09/2013
I will always use Natalie for all my holidays. Personal time in very important to me so I want the best. I give Natalie all my requirements and she always delivers no matter how big or small they are. She is a credit you your business and I recommend her to all my friends wishing to book holidays.
Sent by Clare Lloyd
Marchamley, Shrewsbury 05/08/2013
It is always a pleasure to speak to Natalie. Nothing is too much trouble and everything always go to plan. She provides a 5 * service.
Sent by S Hutchings
Minehead 31/10/2011
Nothing is ever too much trouble, no matter how big or small the request. "Leave it with me" are words I hear Natalie say and I know I can. We are not a straight forward family and have extra needs. Natalie takes care of all these in a very professional and efficient manner and just leaves me looking forward to a much needed break.
Sent by Sharron Taylor
Sheffield 28/11/2008
Thank you for providing a really excellent service - and its not often that I'm moved to say that as I have such high standards! It's always a challenge to do this stuff - the stuff that we know we should, but never seem to get around to!
Will certainly come back to you in the future. (I forgot to add that I shall also be recommending you to friends)!
Based in
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My Videos
38 years in travel!
30/05/2024
From new entrant working for a high street travel agency, via resort representative to business owner the last 38 years have been a blast!
Ice Cream fun in Istanbul!
16/05/2024
Buying an ice cream in Istanbul is a real experience!
It's a numbers thing...
26/07/2023
Celebrating 20 years as a Travel Counsellor
Inspiration for your next holiday
05/08/2021
If you are still planning your next holiday whether it be for 2021 or 2022 this video is a great source of inspiration
TC New Hotels
17/07/2021
The world may have been on hold but we have been busy adding some stunning new hotels to our portfolio.
Postcards
30/04/2021
Relive some travel memories with this great video - my husband said it made the hairs on the back of his arms stand up! Enjoy!
5 Reasons to book your travel with me!
30/04/2021
Trusted Travel - our reviews on TrustPilot speak for themselves but this short video highlights 5 good reasons to book your travel with me...
We create!
30/04/2021
This is what holidaying is all about....
Sandy Lane Hotel, Barbados
30/04/2021
Luxury hotel Sandy Lane celebrates its 60th anniversary this year. For more details of their never before seen offers give me a call on 01643 888220
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
I guess I should have entitled this blog messing about on the canal, but it does not have the same ring to it.
I have been on two narrowboat holidays in my life, and I can't work out why I have not taken more of this type of holiday as on both occasions I have had a fabulous time.
Some of my memories of the first time are a little hazy as it was over 25 years ago but I will always remember my mo
Most people seem to think that December is all about getting ready for Christmas and it is often overlooked as a month to travel but it can result in a great value trip when resorts are often a little quieter than they are in the summer months. A short break before the festivities start can be just the tonic.
I originally wrote this blog for my Facebook page contrasting the two breaks that I took
My journey started with an Air Canada flight from Heathrow to Vancouver where we were hosted jointly by the Vancouver Tourist Board and Rocky Mountaineer for a fun 48 hours in this wonderful city.
I had last visited in 1992 but apart from some newer buildings and a few extra activities, very little had changed and it was great to go back to Stanley Park, Capilano Suspension Bridge park which now
When I won a place on this Club Med educational ski trip to Val Thorens I was delighted as it meant I got to ski for a weekend and to find out more about the great product that Club Med offer.
We flew to Geneva and it was 2hr 30-minute transfer to the resort. The welcome was warm and well organised with our room keys and lift passes waiting for us. We were escorted to our rooms which were warm
My husband Tim is a keen motorcyclist and has visited the Picos de Europa in northern Spain with his biking buddies on numerous occasions and I decided it was time I found out what all the fuss was about.
We took the 25-hour Brittany Ferries crossing from Portsmouth to Santander on the Pont Aven. It is a long sailing but there are plenty of facilities on board including a pool, cinema, lounge,
My holidays for the last few years have taken on a bit of a Caribbean theme and 2018 was no exception with a last minute trip to Saint Kitts & Nevis.
These lovely islands just 10 minutes apart by water taxi could not be more different. St. Kitts with its deep water harbour and Georgian fort and scenic railway long popular with cruise ships seems a world away from sleepy Nevis with its converted
The Maldives have been on my list of must-see destinations for a long time so when I got the chance of a short visit I jumped at the chance.
First stop was Atmosphere by Kanifushi an island in the Lhaviyani Atoll just a 30 minute seaplane transfer from Male Airport and what a great way to arrive. The scenic flight afforded great views of the resort as we came into land. The welcome was like not
When I suggest the resort of Ras Al Khaimah to clients I am often met with the word "where"? Well I can tell you that it is one of the seven Emirates and depending on traffic some 45 minutes from Dubai but in many respects a world away.
Ras Al Khaimah is much more laid back than its high rise neighbours focusing more on the beaches and adventure based activities which it is promoting. It still
I have been lucky enough to visit Dubai on many occasions. My first visit was in 2004 when I went on an educational visit that also included Abu Dhabi and Qatar and at the time it was like nowhere else I had ever been before and much has changed between then and my latest visit in 2018. We saw a lot of hotels some of which no longer exist but we still managed to get a real feel for the place. We e
We flew non-stop to Lima with British Airways landing in the early evening. Our first hotel the Antigua Miraflores is a traditional hotel hidden among the high rise buildings, a real gem of a hotel.
Day 2
We drove an hour south to Pachacamac for a visit to the museum, pyramids and temples of Inca and pre-Inca civilisations before heading down the coast to Paracas. The San Agustín Paracas ho
When it was announced last November that one of the choices of destination for our Gold Conference was Jamaica, I jumped at the chance to go.
This Caribbean island has long been a favourite with tourists across all sections; from the budget traveller to the great and the good of the music industry and even royalty.
We flew in to Montego Bay, just a short transfer from our accommodation at Ha
If you are not familiar with it Antigua (and its sister island Barbuda) are islands in the Caribbean just an 8 hour flight from the UK making it popular with winter sun seekers.
With 365 beaches to choose from and steady winds it is a favourite of beach lovers and sailors alike. Families and couples looking for relaxation and a little luxury are well catered for with many beautiful hotels and v
I am extremely lucky to do the job that I do and the trade launch of the new Royal Caribbean Cruise ship Harmony of the Seas is an great example of this.
The best way to give you a flavour of the fantastic things you can do on board the biggest cruise ship in the world is to tell you how I spent my day....
8am - 10am start the day with a session in the gym or in my case the spa with a Seawee
Having never been on a large cruise ship for more than a night I jumped at joining this great educational on the Carnival Dream. The fact that we had two nights in Louisiana before the cruise was a fantastic start.
After flights with Delta through Atlanta (there is no direct flight to New Orleans yet) our first night was in Lafayette at the Homewood Suites which had very large suite style rooms
I have been lucky to visit the beautiful islands of the Seychelles twice and on both occasions the trips have exceeded expectations.
The visit was arranged by the Seychelles Tourist Board in conjunction with our local agents and was a great mix of hotel inspections and time getting to know the islands.
My first trip was in 1992 and my husband and I did a couple of the excursions that were in
When my husband Tim heard that the 2015 Gold Conference was to be held in Mexico he decided he would like to join me but refused to go just for the official 4 days so we added on a few extra days in which to explore the are under our own steam.
We stayed at the 5 star Secrets the Vine which offers the AM Resorts all inclusive "unlimited luxury" concept. It is a beach front hotel with 4 pools, 6
I have been lucky enough to have been to Courchevel a number of times as my husband's cousin has an apartment on the outskirts of Courchevel 1650 where we can virtually ski in/ ski out which is great but at Christmas we decided to opt for a chalet hotel where we would be in the company of others. The chalet hotel is a great concept with all the advantages of a chalet - a hearty breakfast, aftern
Sri Lanka had been high on my wish list after I had an educational visit cancelled in 2005 so I was really looking forward to my visit.
It was great to arrive and depart in style with Business Class flights courtesy of British Airways. The flights to Colombo make a quick touchdown on Male in the Maldives in both directions which makes for interesting viewing during landing and take-off.
On a
Ok, so I have to put my hands up and say that this was a trip that I was dreading as I am not someone who is great when it comes to crowds and have never been a great fan of rides and theme parks. But I have to be honest and say that I actually enjoyed myself. I guess part of this came from staying in the delightful Loews Portofino Bay Hotel which is one of the onsite hotels at Universal. The prop
When we visited St Lucia in early March 2014 the island had been on my "to do" list for a while as it seemed to have so much to offer. We were not disappointed.
We flew from Gatwick with Virgin Atlantic and took a short helicopter transfer to Castries which afforded a great view of the island. Our hotel, the 5* Capella Marigot Bay (formerly Discovery), was a short drive from the airport on the
Having been on a number of different styles of cruises I jumped at the chance to take a river cruise.
Riviera are market leaders in the river cruise market with a range of 4 and 5* ships sailing on the Rhine, Moselle, Main, Elbe, Rhone and Seine as well as the Danube. I sailed on the 5* Lord Byron and she was delightful - if a ship can be described this way! At 110 metres long she carries a max
I have been very lucky and visited Turkey twice in the last two years. In June 2012 I did a week long gulet cruise with a group of friends and family. The cruise took us from the pretty marina of Gocek as far as Olu Deniz and Fethiye calling at deserted islands and beaches along the way often in the company of dolphins.
The cabins were very comfortable and the crew very friendly and efficient -
In need of a break after a busy couple of months, Tim and I decided to jet off to Morocco for a few nights of winter sun and we were not disappointed.
Instead of the regular city break to Marrakech or a beach stay in Marrakech we opted to split our four night stay equally between Marrakech and the Atlas Mountains as neither of us are really what I would call "city people" and this was a great c
We started with a couple of days in San Diego sampling the delights of this great city with an Old Town Trolley Bus Tour, Seal and Dolphin Tour and a lovely walk along Mission Beach to stretch our legs. We then took the Pacific Surfliner (Amtrak) to Port Huneme just north of Los Angeles to collect our bike.
On day 1 we were joined by Tim's cousin Stuart and his wife Julia and headed down th
I have been lucky enough to visit Abu Dhabi twice in the last nine years - firstly back in 2004 on an educational trip where I really only saw the hotels we were checking out and more recently on the Gold Travel Counsellors Conference where I got to experience a lot more.
Abu Dhabi is a great destination in its own right or as a stopover when flying with the award winning national airline Etiha
Our first stop on arrival in Tromso was the Rica Grand Hotel overlooking the waterfront so we could drop our bags off before a quick ship visit to the Midnatsol, the sister ship to the Trollfjord which we were to join later. The ships are identical apart from the colour scheme with Midnatsol using yellows and reds and the Trollfjord more muted in greens and blues. The ships have a selection of cab
In April 2013 I was able to visit the wonderful island of Cyprus for the second time (my first was with my family in 1990). The trip was hosted by Aegean Airlines, The Cyprus Tourism Organisation and Constantinou Bros Hotels and I would like to say a big thank you to all concerned for their wonderful generosity and hospitality to myself and 18 colleagues.
We flew from Gatwick and the Aegean fli
Our trip began at the One & Only Hotel in Cape Town where our room overlooked both the Marina and Table Mountain. The hotel is a short walk to the V&A Waterfront, a great place for shopping, eating or watching the world go by. The city sightseeing bus set off from just outside our hotel and took in all the major sights, while offering interesting commentary. We took in Table Mountain, taking a rid
I don't know anyone who has ever had a bad word to say about Kefalonia so when we were deciding on a destination for a last minute holiday before Alistair disappeared off to university it seemed like the ideal choice. We certainly were not disappointed.
Fiscardo, our chosen resort, was picture perfect being one of the few areas largely unaffected by the earthquake that hit the island in the 19
I was lucky enough to spend two whole months touring New Zealand with my family (husband Tim and son Alistair) during November and December 2006. We covered most of the major sights on both the North and South Islands during this time and have some amazing memories.
We started our adventure in Auckland staying in the very centre of the city and spent a few days exploring the city including the
I have been lucky enough to visit Australia twice in my life so far. The trips were very different as the first one back in 1987 was on my own and I spent time with friends and family mixed in with some time on my own exploring.
I started my trip with a stay in Perth with old friends of the family and they showed me around Perth and accompanied me on days out to Rottnest Island, Freemantle, Ma
I was lucky enough to spend just over a week in Tasmania with my family (husband Tim and son Alistair) as part of our round the world trip in January 2007 and to be honest the eight days we had there was just not long enough to do the island justice.
We landed in Hobart where we picked up our hire car and headed straight out towards Port Arthur which is famous for its convict settlement. This i
Despite having been a skier for over 20 years my husband had never been to Austria so I decided that it was time to rectify this and Lech was chosen. Lech has been described to me a as the resort the Courchevel aspires to be but never will be, and as Tim has been to the Three Valleys on numerous occasions it seemed a sensible choice.
The only draw back was that as we wanted to stay in a Chalet H
I think it would be safe to say the biggest reaction I had from people when I told them I was going to Bonaire on holiday was "Where?" Well it is in the Dutch Caribbean (formerly the Netherlands Antilles) around 70 miles off the coast of Venezuela. With its sister islands Aruba and Curacao it makes up the ABC Islands and from January 2011 will be solely using the US Dollar. We flew from Bristol vi
In June 2010 I was privileged to attend the Gold Travel Counsellors Conference in Las Vegas staying at the Encore at the Wynn. I must confess that not being much of a gambler or a city person I was not as excited as you might expect but I was very pleasantly surprised. Las Vegas was not as tacky as I had expected and in fact the hotels and shopping were something that needs to be seen to be believ
I have been lucky enough to visit Oman twice this year, once on the Gold Travel Counsellors Conference in June and again with my family over the October half term holiday, and had a marvellous time on both occasions.
In June we stayed at the Al Bastan Palace Intercontinental just out side Muscat at Al Bustan. It is a very impressive hotel located on a lovely beach and I would have considered re
Having visited many areas of the Far East, China has always been high on my list of countries to visit and I was delighted when I was awarded a place on an educational trip to the country.
We had four days in Beijing which allowed us to visit many of the sights including the Temple of Heaven - I loved the grounds the best, as groups of local people gather to sing songs together and play unusua
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