Based in Droitwich Spa

Neill Hall

It's Nice To Meet You

My name is Neill Hall and I look forward to becoming your personal Travel Counsellor.

I am based in Droitwich Spa, Worcestershire and have lived here for the past 25 years. I have been married to Sarah for 30 years and have two beautiful daughters Emma and Katie.

I have worked in the travel industry since leaving school and have gained invaluable experience over the years with well-known companies such as Thomas Cook, Neilson and names from the past such as Sunmed, Enterprise and Sovereign. I have been very fortunate to travel to many destinations including Europe, USA, Canada, Caribbean and even Australia. My most memorable holiday has to be a cruise on QE2 to New York with Sarah, visiting the stunning sights of the Statue of Liberty, Empire State Building and the unforgettable Twin Towers.

I have experience in organising holidays to all resorts both beach, ski and city breaks and even sailing around Turkey on a stunning wooden sailing ship known as a gulet.

My 18 years with Thomas Cook has given me valuable knowledge of the cruise market and what cruise passengers expect. I have booked cruises to all corners of the world and have personally viewed many cruise liners.

I took the opportunity to join Travel Counsellors as their vision for excellent customer service is something I am really passionate about. Also I have the latest technology and access to over 400 travel suppliers which include all leading tour operators, airline, car hire and cruise companies etc. This gives me total flexibility with what I can offer customers.

I am available to discuss all your travel requirements at your own convenience, just give me a call or send me an email!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Majorca

28 August 2013

It is 7 or so years since our last visit but something always draws me back to this particular Balearic Island. Perhaps Menorca is too small, Ibiza too lively (for me anyway) and Formentera’s not easy to get to. Majorca still has lots to offer. This time we went to Porto Colom on the islands south east coast, as with most established Spanish resorts, Porto Colom started life as a fishing village but has developed into a thriving resort dominated by a huge natural harbour. We had hired a car in advance so the journey took less than one hour despite taking one wrong turn in Felanitx (which of course was my fault as I had declined the car rental suppliers offer of satnav system!). On the water’s edge is a large selection of restaurants and a few tourist shops all enjoying the fine views and watching some rather nice and expensive yachts arriving and departing. The best beach is at Cala Marcal just over the headland to the south and is a good sandy beach which although only 300 meters in length didn't seem to get too busy even on a weekend in July. After a couple of days getting acclimatised we set off north to have a look at some other resorts. Porto Cristo, Cala Bona and Cala Millor all looked busy and have very different characters but something to suit all tastes. Next day and another resort visit, this time Alcudia which has a lovely beach, old town to explore and even a roman amphitheatre. It’s a great all round resort yet maybe a little on the large and commercial side. Further on and you get the fantastic bay of Pollensa, well worth a visit and if you ever get a chance to do a side trip then follow the road further north towards Formentor. This has to be one of the most spectacular roads in Europe with stunning views all the way to Cap de Formentor. Majorca has something for everyone, lively resorts such as Magalluf, Arenal and Palma Nova, which is great for shopping plus it boasts beautiful beaches and scenery .Although some would argue that the island was spoilt due to mass tourism in the 70s and 80s I think this place is a real gem and I WILL be back.

Costa Del Sol

08 April 2013

Instead of turning right and heading for the popular resorts of Torremolinos , Fuengirola and Benalmadena we decided to go left (eastbound) and the resort of Torrox. Torrox is a quiet resort with easy access to the main coast road linking Valencia in the north and Marbella and onward to Gibraltar in the south. The resort itself is pretty nondescript - just a road straddled by apartment blocks with a few large hotels. The beach is a brown coloured sand and shingle beach with a nice promenade with a selection of good value bars and restaurants. Nearby is the super resort of Nerja which is more traditional with a maze of small streets which lead down to a beautiful square with fantastic views form an elevated platform known as "the balcony of the Mediterranean". Well worth a visit even just to admire the views and have a coffee in one of the many cafe's which cling to the cliffs. We did venture into Malaga to do some shopping and found Spain’s largest department store "El Corte". This store takes up two buildings similar in size to Harrods and is linked by an underground mall which I thought was the lower ground floor, a little confusing when I came out onto a different street. Further west is the fashionable resort of Puerto Banus, the playground of the rich and famous but getting more popular with stag and hen weekends. The local authority need to be careful here as it could get a reputation and who wants to have party animals draped over your Ferrari posing for photographs. Just set back from the main holiday resorts is the beautiful resort of Mijas which is reached by a road which climbs steeply form Fuengirola. We actually drove through the clouds and emerged in lovely sunshine in this traditional Spanish village. On a clear day the views must be amazing. So the Costa del Sol does still have lots to offer the holiday maker with great beaches, a beautiful backdrop of spectacular mountains and a climate the envy of everyone in the UK.

My customer stories

Sent by Sharon Williamson

I have used Neill Hall from Travel Counsellors for the last 5+ years - basically when I recommenced travelling abroad with a friend (we are both widowed). Neill found the perfect holiday location/hotel and travel arrangements for us. Everything was arranged down to boarding passes etc all posted out - it made that first holiday not seem so daunting and since then we have used Neil for all our holiday bookings. We have recently contacted him again to arrange our first holiday post pandemic and again value for money, location and fitting in with school holidays - he has come up trumps with a cruise for us. We would highly recommend using Travel Counsellors it means the holiday practically starts the moment you book because it's all done for you all you have to worry about is the packing!!

Sent by Gary Ibbotson

Neil went above and beyond to secure me a great holiday. Noting is too much trouble and it saves me time and stress when looking for a holiday. I will definitely recommend him to my friends and relatives.

Sent by Daniel Barnes

Great listener! Gave lots of options to suit what we were looking for. Made it really easy!

Sent by Emily Cooney

Neill did everything I asked first time around and has been totally amazing! Couldn’t have asked for anything better service !

Sent by Katie Mitchell

Amazing service as always , I have recommended Neil to many of my friends and relatives and they are also delighted with his service.

Sent by Dianne Clark

We have known Neill for 20 years plus. He is very professional and always goes the extra mile to make sure you are Happy. He is also very kind ,considerate and patient. which is just one of reasons we continue to do business with him and have recommended him to many friends.

Sent by Gwyn Davies

Neill took all the stress away from the planning of the trip but still allowed our participation and input.

Sent by Mark Harrington

Excellent help & service

Sent by Max Wellington

Neill has provided fantastic service always find me a travel option. I would recommend him to anyone.

Sent by Brian Kettel

An excellent travel adviser and total administrator nothing is too much or too little for Neil to do.. All the very best to you Neil sorry this is late. ALL the Kettel family are more than happy and will use you again. Regards Brian Kettel

Sent by Gillian Harper

As yet we are still to go on our holiday but so far the help and service has been fantastic. The assurance that Neill is at hand should we have any questions or problems is worth a great deal.

Sent by Julia Smith

Very helpful and patient with my to-ing and fro-ing

Sent by Susan Harper

We have used Neil at Travel Counsellor for a number of years and have been delighted with the choice of holidays that he has helped us in choosing. He somehow has the ability to find the right holiday consistently and making the process especially easy along the way.

Sent by Mike Drake

First rate service, very knowledgeable and couldn't be more helpful. Goes the extra mile in service/experience/advice. I have recommended Neil to several of my friends and relatives as I know they will be well looked after.

Sent by Richard Vigurs

A great personal and efficient service

Sent by Jane Bridges

Neill has been so patient and helpful while we have been deciding on the best plan for our holiday. We first spoke to him in July 2021 and have only just booked at the end of January due to us not being 100% on what we wanted and changing things around a bit. He was always so accommodating and listened to what we wanted to achieve and made suggestions where our ideas weren't really working. Would definitely recommend him to anyone.

Sent by David Giles

Some people are a bit hesitant about travel just presently, Neill got us a fantastic deal on our transatlantic flights and car rental. It’s good to know you’ve got a professional travel advisor on hand and for any emergency changes to arrangements that may be required.

Sent by Sarah Clarke

First time I have used Neill on the recommendation from a friend. Fantastic service, prompt reply to any queries and secured exactly which cruise and cabin I wanted. Neill will certainly be my holiday “go to” in future !

Sent by Linda Harris

Neil was very helpful and reassuring, with every element of the booking he took time to explain everything , I would certainly recommend to my friends and family.

Sent by Matthew Foster

Neill went above and beyond to ensure that my girlfriend and I had the holiday of a lifetime. His package for the Maldives was excellent, a short phone call was all he needed to plan us an amazing 10 days in paradise. We will definitely be using Neill again - he is an asset to Travel Counsellors and we are very happy with the service received.

Sent by Lynne Thompson

Neill did a great job, sorting out a complicated itinerary visiting the USA and Canada , he even managed to fit in a 3 day cruise to the Bahamas ! For what we hope will be the holiday of a lifetime. Thanks Neill.

Sent by George Barr

Neil is brilliant. He’s worked tirelessly sorting our holiday in very difficult circumstances. Hopefully before long we will be able to book more holidays with Neil.

Sent by David Chill

helped me out of a sticky travel situation and provided excellent assistance

Sent by Mike Drake

Very Professional and friendly service, extremely knowledgeable , I have used Neill on several occasions and he has never let us down and provided some fantastic holiday itineraries. I am so confident in his ability that I have recommended him to my friends, relatives and colleagues.

Sent by June Mills

Fantastic personal service

Sent by Caroline Marshall

A very positive experience. Would definitely use again and recommend to others.

Sent by Martin North

Neill is superb at understanding requirements and matching it with a fantastic holiday experience. He also happens to be a great person who really cares about the service he provides.

Sent by Dianne Clark

Neil has become a friend over the last 10 years or more. We cannot recommend him highly enough. His attention to detail and our travel requirements is second to none and we have recommended to lots of our friends and family and they are as impressed with him as we are.

Sent by Ken Rickards

Polite, helpful and nothing was too much trouble. I would use again.

Sent by Susan Warwick

I find Neill is the best travel agent I have had the pleasure of using for my bookings. As a single lady traveller I rely on positive advice x help when I ask.... and that is there 100% with Neill

Sent by Amanda Howles

Neill never fails to impress us! I have passed his details to friends and family with no concerns about his professionalism and ability.

Sent by Lesley Hillsdon

Neill has always been very helpful with all of the holidays that we have booked, we are very happy and would always recommend him to all our family and friends

Sent by Neil Rawlins

Brilliant service with a fantastic personal touch. Made the booking experience a real pleasure, and made me feel that I could ask any questions I needed to.

Sent by Caroline Whitworth

I recommend Neill hall all the time, all our family use him and your company. Excellent service

Sent by Abbie Turner

Very helpful and helped me find the correct flights to land on time when I travel

Sent by Max Wellington

Great Service.

Sent by David Gee

Neil did a fantastic job in arranging our travel arrangements to USA at short notice.

Sent by Jo Morgan

Neil was super quick with getting back to me, offered choices based on my personal needs and was very helpful.

Sent by Gerry Clarkson

Neill was very helpful, we had not decided where we wanted to go so l asked Neill to send some different places to look at. Neill kept sending different places until we found just where we wanted to go, nothing was to much trouble even right up to going away he was sending e-mails to make sure everything was sorted

Sent by Susan Toledo

Neill Hall’s client care, knowledge, understanding and organisational skills are outstanding. I have used Travel Counsellors for several years and have always had an excellent relationship with Neill. He has many year’s experience in tourism and is also brilliant at arranging business flights. Travel Counsellors is the best in the business, I simply would not use anyone else and always call Neill when I need to book flights , holidays or any other travel arrangements.

Sent by John Falshaw

I have used Neill's services before, and he is excellent at providing packages tailored to our specific needs, doing so promptly and with a very friendly manner.

Sent by Susan Roberts

Always so very friendly, answers any queries and there when needed for example when Monarch ceased flying 3 days before our holiday, promptly refunded

Sent by Christine Abosi

Beyond thankful for Neill’s help with my booking! The process was straightforward, Neill took all my preferences into consideration and found me the best deal possible while remaining available for questions at all times. Would definitely recommend!

Sent by Nikki Drogan

Great service. Takes all the worry out of booking a holiday.

Sent by Andrew Baker

Neill has done an excellent job and it is the very first time we have used Travel Counsellors but not the last.

Sent by June Mills

If I could give 11/10 I would. Neill is extraordinarily patient with changing demands and always quick and helpful.

Sent by Mike Drake

Excellent service, extremely knowledgeable about all aspects of travel, great service. Highly recommend

Sent by Ken and Susan Ewart

Great service, top counsellor.

Sent by Colin Thaw

Neill is an experienced travel professional who demonstrates an understanding of customer needs by providing a balance of efficiency and friendly advice. It is great to be able to trust someone to deliver what you heed with a minimum of fuss.

Sent by Victoria Deakin

Neill has again been really helpful, patient and efficient. Would definitely recommend

Sent by Marion Thompson

Very impressed with the service - so friendly and prompt. Will definitely be recommending and hope to have the opportunity myself to use again.

Sent by Tom Noyes

He is brilliant. No worries when your journey is in such careful hands

Sent by Catherine Titterington

Neill found us the perfect holiday to Madeira. The hotel was absolutely excellent. We believe that we had the best room that they had; a huge warp around balcony and a great sea view. The staff were lovely.

Sent by George Barr

Neil gives brilliant service at all times.

Sent by Gary Minton

Really nice to deal with and finds you your perfect holiday. Takes all the worry out by booking with Neill, wouldn't go anywhere else

Sent by Abigail O'brien

Neill is brilliant, so efficient, knowledgable and caring. He has booked many fabulous holidays for us and hopefully will arrange many more.

Sent by Deborah Mann

We’ve booked several holidays with Neill Hall. A fabulous reliable service, nothing is too much trouble for him. He makes sure you get exactly the holiday you want.

Sent by Adam Edmands

Neil was again a fantastic help in getting us a great deal on our holiday. Prompt, professional and kept us up to date. Will use again and recommend.

Sent by Susan Warwick

Neill forwarded me a brochure I’d not seen before, which he thought might be of interest to me. It was, I booked another holiday! He gets to know his customers so he can recommend holidays and resorts that interest me.

Sent by Kathleen Arthur

Neill has helped in so many ways. I wouldn't travel anywhere with out consulting him first. He's a credit to your organisation.

Sent by Karen Rawcliffe

Neill has always been quick efficient and competitively priced. Always recommend him to friends

Sent by Lisa Marchant

Very helpful and tirelessly answered all of my never-ending questions! Felt very supported and in professional hands

Sent by June Mills

Fantastic service, super prompt, gets us what we want

Sent by Kirsty Newton

A fast, friendly, highly efficient and knowledgeable service. All I do is tell Neill what I’m looking for and hey presto, my perfect holiday e-brochure arrives! It's great to take the stress and endless searching out of the equation and let someone you can trust do all of the hard work for you. I will definitely get in touch with Neill again and have already passed his details on to some friends. I would recommend Neill without hesitation. Happy holidays!

Sent by David Kurowski

Very helpful from Neill, very accommodating and very professional. quick, simple and hassle-free! If only he could make time go quicker to October though!

Sent by Peter Reilly

As always great service and support from Neil.

Sent by Catherine Titterington

Neill took all of the hard work out of booking a holiday. He presented us with a range of excellent locations and options based upon the parameters that we set.

Sent by Arthur Harrington

Neal is always ready to help and advise on any problem that may occur.

Sent by Brian Bishop

Very helpful and we get the holiday that suits us.

Sent by Janet Earl

Fantastic, liked the personal touch and the speed that everything was carried out. Will definitely use the service again and recommend it to others.

Sent by Clare Johnson

Neill makes you feel as if you're the only person he is dealing with. I appreciate his attention to detail and the professional, yet friendly telephone manner. Once he's dealt with your request he is swift to respond with suggestions and alternate ideas to match your need. The price point is highly competitive with that of the internet. Thank you Neil!

Sent by Christopher Meredith

Because quite simply he provides the very best, most responsive service I could ever wish to want and/or expect. He's always very attentive to the needs of myself and my required travel request, whilst being dedicated to finding the very best deal possible in delivering the right solution that meets my specific needs. 10/10

Sent by Kathleen Arthur

We have booked through Neill several times as have both of my daughters, son and grand daughter and other friends. It is comforting to know that, should you need help there is somebody to contact who cares. Wouldn't book through anyone else.

Sent by Lesley Hillsdon

Would not go anywhere else, Neil looks after us. Gives great advice and is very well travelled.

Sent by Susan and Ken Ewart

Excellent, will see you again soon. A very delighted customer thank you.

Sent by Sue Warwick

Neill Hall is a professional well informed knowledgeable travel professional who I find extremely helpful when enquiring (and invariably booking) my holidays

Sent by George Barr

Neil is our first stop for all our holiday arrangements he’s brilliant, always happy to help us book our ideal holiday.

Sent by Michelle Hudspith

Received a first class service from Neill, very helpful and efficient, would highly recommend his services to my friends and family.

Sent by Jane Thompson

I like quick response, and delivers the full package from door to door

Sent by Sue Roberts

Especially supportive with the Monarch crisis.

Sent by June Mills

Fabulous personal service yet again - wholeheartedly recommend to anyone who'll listen.

Sent by Nikola Wooden

Very friendly, helpful and takes away all the hassle.

Sent by David Clark

Niell always gets back to you if you have a question and give us excellent service.

Sent by Janet Green

You always go the extra mile and we appreciate the effort you put in to your presentations. We also value your vast experience in the travel market

Sent by Sharon Easterlow

What a lovely gentleman, so polite, and whether you call him once or twenty one times it's never any trouble! I have already recommended him and will continue to do so, many thanks.

Sent by Caroline Mathews

Obliging, efficient, dependable service.

Sent by Deborah Poole

We have used Travel Counsellors a few times now, simply because Neill Hall has always been most helpful and efficient. Thank you!

Sent by Max Wellington

Always helpful and responsive.

Sent by Michelle Hussey

A very pleasant booking experience once again.....very fast, friendly and professional service from Neil,would definitely use his services again as well as recommend his services to family and friends..... very satisfied and hope to book again soon :) Thank you

Sent by Helen Brown

Fantastic experience and brilliant service! Deals with everything and makes it all so easy. Very experienced and knowledgeable. Would definitely recommend.

Sent by Tim Hoyle

Excellent service presenting a range of options with great local knowledge. Thank you.

Sent by Ken Ewart

In one word,' Proficient', very well done thank you. Mr, Ken Ewart.

Sent by Christopher Meredith

Neill's dedication to providing a solution that totally fits the needs of your travel requirements is absolute and his willingness to adapt and change to the sometimes changing needs of your request, make him a most trusted and relied on partner.

Sent by Sharon Easterlow

Neill was very friendly and he put me at ease by his confidence. To be basic, 'he knows his stuff!' I can't thank him enough. I was given his name by my aunt, she said straight away that I would be looked after (as she has also had holidays through Neill) and she wasn't wrong. Top scores all round.

Sent by Stuart Allen

Brilliant service. Neill responded to all calls immediately and was very prompt and efficient. Highly recommended.

Sent by Brian Bishop

Always happy with our holidays

Sent by Deborah Mann

Fabulous service - this is the second holiday I have booked with Neill and will continue to do so in the future.

Sent by Paul Whitworth

Very helpful always happy to go beyond job role to source information for us.

Sent by Susan Warwick

Always find Neill more than helpful when booking my holidays. He goes out of his way to source suitable accommodation at airports, and he is always pleased to book trains or connecting flights. Wouldn't book with anyone else!

Sent by Karen Rawcliffe

Always fab and quick service. We tell everyone it's the only way to book holidays as we know Neill always sort problems no matter what time of day it is!

Sent by Mary Hebden

Very good service to date - I'm sure the holiday will reflect the service.

Sent by Lynn Holliday

Always covers every detail and will resolve any problem quickly and efficiently. Lovely cheery manner.

Sent by Chris Neal

We have had an amazing holiday!! The flights were very good and the hotel in Cape Town excellent. Each of the trips were just what we wanted and the guides very entertaining. I particularly enjoyed the wine tasting! Our transfers and internal flights all went to plan. We are still getting over how amazing Pumba game reserve was, to sit on the patio and watch elephants pass by was stunning. All of the facilities there were incredible and the staff were lovely, especially our ranger Kelly. The food there was excellent and nothing was to much trouble. We got to see 4 of the big 5 ( we missed the leopard) and many more animals. The whole holiday was fabulous and will be remembered for many years to come, thank you so much for organising it for us.

Sent by Peter Reilly

Very pleased with the travel advice and support from Neil. He has become our first port of call when planning a holiday or weekend break abroad.

Sent by Mark Harrington

Excellent service from Neil even when I changed my mind several times.

Sent by June Mills

Fantastic prompt friendly and personal service getting us exactly what we wanted at a good price

Sent by David Giles

Neill has been our Travel Counsellor for a number of years now. We do three overseas trips a year and Neill has always matched our aspirations with good value travel arrangements. More importantly, he is always on hand to fine tune the arrangements and iron out any bumps . He IS virtually on hand 24 hours a day if you are an apprehensive traveller.

Sent by Lynda Smith

Neill arranged our holiday in Barcelona - we had a great week. The flight times were perfect as we had 5 full days - and the sun shone bright for four of them. Our planned visits worked out really well and gave us the chance to get to most of the major sights - obviously the Segrada is spectacular but we love the whole city and will definitely make a return visit. We were pleased Neill offered the Novotel - 18th floor with views right across the city to the west and only the rooftop bar pool and gym above us. Our room was spacious and very comfortable. I had made the right decision to have the breakfast - I can't think of a food choice that wasn't available! So all in all it was a great week - and we will definitely book with Neill again .

Sent by Chris Neal

Neil has arranged three holidays for us to date. For each one he has worked around our needs and budget very efficiently and has created some excellent holiday experiences for us.

Sent by Suzanne Bryant

Always a pleasure to use Travel Counsellors. I would never hesitate recommending Neill and Travel Counsellors to my family and friends.

Sent by George Barr

Neil is always there when you need help on any holiday with a very friendly and personal service

Sent by David Green

You always go the extra mile and we appreciate the effort you put in to your presentations. We also value your vast experience in the travel market

Sent by Chris Meredith

Wonderful supportive and always happy to assist to best serve your needs

Sent by Wendy Taylor

As a recently divorced lady I was really nervous about booking a holiday for myself - Neill Hall has helped me above and beyond to make sure my holiday was tailor made for me we had few tweaks here and there to make sure it was perfect so I could celebrate my big birthday in style. Absolutely outstanding service and communication cant wait to book my next holiday knowing Neill will be there every step of the way. Thank you so much you are an amazing Travel Counsellor

Sent by Dean Attwell

Great service as always!

Sent by Robert Sullivan

The service I have received from Neil has been second to none and I will be definitely using Travel counsellors again in the future.

Sent by Matthew Vigurs

Fantastic service from Neill, a booking experience made very easy and even issued our Visas for visiting Australia.

Sent by Gary French

Neil's been very helpful finding us two holidays so far, making the whole procedure less stressful. I would definitely recommend his services.

Sent by Helen Brown

Fantastic service, so easy and stress free.

Sent by Wendy Morris

I love contacting Neil with my holidays. They are always quite complex and Neil provides the complete package with excellent service.

Sent by Conrad Rawcliffe

Neill has always been fabulous, nothing is too much trouble for him to sort out trips and he always goes above and beyond.

Sent by Susan Warwick

Always find Neill more than helpful when booking my holidays. He goes out of his way to source suitable accommodation at airports, he is always pleased to book trains or connecting flights. Wouldn't book with anyone else!

Sent by June Mills

I already have recommended Neill to a number of friends. His service was quick, personal, friendly and he went beyond what I asked to ensure we made the right choice. Delighted with his service.

Sent by Denis Hadley

In future when booking trips for business and personal holidays I will be calling Neill first. He was efficient and knowledgeable, he found what I believe is he best deal for myself and the business. Thanks.

Sent by Gail O'Brien

Have already told friends and family members about Neill's excellent service and some have used him .

Sent by June Mills

I have already recommended to several friends and colleagues, fantastic personal service

Sent by David Clark

Service is superb, never lets you down.

Sent by Susan Harper

Extremely helpful in organizing and doing all the leg work which included flights from our preferred airport, hotel and excursions for our holiday.

Sent by Chris Gretton

Great overall service, highly recommended. Certainly the way to book your holidays with the personal touch.

Sent by Susan Powers

intelligent forward thinking and always brilliant level of client care and attention to detail Many thanks Susan

Sent by Arthur Blake

Neill has booked three holidays for us. We are currently on our second one and it is so far faultless. We find Neill to be helpful, knowledgeable and thoroughly professional. I wouldn't hesitate recommending Neill and Travel Counsellors to my family and friends.

Sent by Mike Drake

Very knowledgeable on all aspects of travel & locations, willing to go extra mile to find ideal holiday. Very customer focused and makes you feel that you are getting a dedicated professional specialist booking your holiday

Sent by Allison Brettle

Found Neill to be very pleasant and helpful with our enquiry. He was prompt in recommending suitable accommodation for our special needs. Gave advice and answered our questions quickly, Quotation and subsequent booking was actioned quickly.

Sent by Sue Penn

Neill is really great to work with. I have booked through Neill before and went back to him because of the excellent service I received last time around. I would not have managed to be going on my forthcoming holiday without Neill's help!

Sent by Joseph Naughton

Painless. Fed up of Internet sites that can be very frustrating and time consuming. Neil completed our holiday booking in minutes. Very professional and made all the details very clear. I have recommended him to my colleagues at school.

Sent by Samya Abdullah

I have already recommended you to several colleagues and family.

Sent by Arthur Harrington

Neal , is always very helpful and instructive.

Sent by Janet Green

We have worked with Neill for several years and found him to be very professional and a pleasure to work with

Sent by George Barr

Neil Hall is brilliant, and dependable, nothing is too much trouble, he is always happy to help. We wouldn't like to use any one else.

Sent by Cath Huddleston

I've already recommended Neill to a colleague, can't thank him enough for his efforts!

Sent by Jacqueline Tyler

Could not fault the service we have received.

Sent by Chris Meredith

Neil's thoughtful and attentive care made life so very easy and his concern for getting my the very best deal, that perfectly met my needs, was always his priority - whenever possible, I will always use his services.

Sent by Jenny Yellowley

Neill was so helpful and friendly. Quick to respond and find me a great deal. Better than I could have found.

Sent by Marianne Cusack

This is the second time Neil has helped us with our holiday bookings, he is always willing to help and I would recommend him to anyone looking for a holiday.

Sent by Amanda Howles

I have already recommended Neill and will continue to do so. I will also continue to use Neill to book our future holidays. Neill is very helpful and knowledgeable and a nice guy!!!

Sent by Kim Minton

A very good experience from start to finish friendly and professional service wouldn't go anywhere else to book my holidays.

Sent by John Phillips

10 out of 10 from me, used Neil's services a number of times now and we always get excellent service.

Sent by Debbie Hilton

Thank you for organising our holiday. Flights, transfers and accommodation were excellent and I would recommend you to anyone. We had a fantastic time and thanks for the cake it was a lovely surprise.

Sent by Susan Powers

Neil Hall is an excellent representative and ambassador for the company. I have used Neil with my international long-haul and European flights for over two years, and also for booking my hotels. He is an authority on red tape and resolving problems while overseas. I am a delighted client and very happy to refer Neil’s services to my business clients, colleagues and friends. Many thanks and enjoy your travel.

Sent by Gloria El Shatawy

I have been very satisfied with the services provided by Neil, who I found to be very helpful and polite. The service was also very prompt and efficient.

Sent by Gail O'Brien

The service Neill provides is really excellent. He has arranged several holidays for us now and we have never been disappointed. We have recommended Neill to friends and family members and will continue to do so. We will certainly use his service again in the future. Neill is a first rate professional.

Sent by Wendy Morris

I find Neil extremely efficient. I have already used him several times and will continue to do so passing on his number to all I know. Great service, nothing is too much trouble.

Sent by Eileen Breen

I was very impressed with the service and the attention to detail. I will most certainly be booking our next holiday with Neill.

Sent by Kate Drysdale

Excellent service. Used several times before, wouldn't go anywhere else. Love the personal touch. Thanks.

Sent by Wendy Wright

I would recommend my travel counsellor, Neill Hall to any of my family and friends. He is extremely helpful, friendly and always at the end of the phone if you need any help or advice.

Sent by Matt Vigurs

The best service I have ever experienced when booking a holiday. Neill took care of everything from carefully selecting the hotel to checking me in online and arranging private taxi transfers. Nothing was too much trouble. I have already recommended Neill to many friends and family in Worcestershire. I look forward to booking with him again.

Sent by Deborah Poole

Fantastic service as usual. The resort was nice, the apartment great and the transfer very short. Two very satisfied customers again, thanks!

Sent by Steve Pitt

Neill sorted Car hire in Barcelona for us - all went exactly to plan, no problems, What more can you ask!

Sent by Christine Herberston

I though Neil was professional, approachable and pleasant and listened to exactly what we wanted.

Sent by Katie McCaffery

Neill Hall was incredibly helpful and efficient, I will be highly recommending him and Travel Counsellor's in the future. We are really happy with the holiday Neill found and booked for us and have not had such good service anywhere else despite talking to many different travel companies previously.

Sent by Wendy Baker

He was very fast and knowledgeable - would most certainly book another holiday through Neil

Sent by Wendy Wright

Everything was perfect, the taxi transfer was where you said it would be and got us to the hotel in great time. The hotel and all the staff were excellent and I would definitely recommend it to anyone. Thank you for all your help, you made everything so much easier and I will be contacting you again to book for us next year.

Sent by Jay Mistry

Neil has always been very helpful - I have recommended him to many of my colleagues. He is a star

Sent by Paul Furber

Already have let others know of Neill's excellent help in booking our cruises.

Sent by Shaun Rawcliffe

Neill is fantastic and works tirelessly to find the perfect trip for us. His attention to detail is fantastic and he goes above and beyond to provide an excellent personal service. Not only would I but I have recommended him to friends and family

Sent by Sue Barry

Always a pleasure to book our holiday through Neill Hall at Travel Counsellors. I never hesitate to recommend Neill to my family and friends.

Sent by Sinead Doyle

We had a fantastic time. Our accommodation was in a great location, the simplicity of it was just perfect. Clean, comfortable beds and wonderful views. We enjoyed Lassi, nice beaches and restaurant! We also loved our walk into Argostoli in the mornings!

Sent by Suzanne Bryant

Neill has booked three holidays for us. We are currently on our second one and it is so far faultless. We find Neill to be helpful, knowledgeable and thoroughly professional. I wouldn't hesitate recommending Neill and Travel Counsellors to my family and friends.

Sent by Sandra Wood

Neill booked my holiday to Poland and it was fabulous! Everything from start to finish was very smooth, tours were amazing and the guides had a lot of knowledge. Would not hesitate in booking Neill again and would highly recommend Neil to anybody considering planning a holiday.

Sent by Jeffrey Hodge

First class service, Neil always keeps you fully informed of progress, is always available to contact either by phone or e-mail. He provides a personal service which is both flexible and comprehensive, ensuring you get the holiday experience that has been tailor made to your expectations.

Sent by Emily Healy

I have had more than excellent service from Neil Hall and cannot recommend him highly enough. Neil has listened to our requests and has booked us a holiday of a lifetime with amazing customer service which otherwise would have been very stressful due to multiple flights and accommodation. I would certainly use Neil again and would not hesitate to recommnd him to anyone else.

Sent by Sharon Duncan

I have passed your contact details onto 2 colleagues as I know they will receive great service and value from Neill

Sent by Suan Evans

Neill worked hard to find us a tranquil, clean and spacious hotel with excellent choice of various foods for breakfast. Very close to the Metro for easy access to the centre of Rome. I would have no hesitation in recommending Neill to my friends and colleagues in Droitwich.

Sent by James Armfield

Administration fully supported conversations. Lots of options given. Great service from a Droitwich travel agent

Sent by Gary Minton

Very happy with the service, I let Neill know what I was looking for and he found a few choices. I will be using him again and told all my friends in Worcester and Droitwich.

Sent by Jan Hickson

The holiday to Rome was fantastic. Lewis and I thoroughly enjoyed it. Everything went without a hitch. Both of us enjoyed staying in the hotel, it made a nice change from the usual types of hotel.

Sent by Debbie Poole

Once again a nice holiday location, thank you! Nice apartment - much better than a studio which you recommended. Particularly the view from apartment and resort were very good. Would definitely book with Neill again! Loved the private transfers and the meet and greet parking which saved us time here and in Tenerife. Even though Neill is based in Droitwich, we find he provides a very personal service.

Sent by Mark Thomas

We have dealt with Neill previously when he arranged our holiday to Florida - accommodation, flights, car hire park tickets, satnav and pool heating. Nothing was too much trouble for him to sort and it took the stress out of trying to do it all ourselves and we had a great holiday. No hesitation in recommending Neill to friends and we have done so already!

Sent by Paula Newton

Outstanding, best travel agent service we have ever received.

Sent by Jade Nelmbs

Neill has been brilliant in helping me plan my holiday. My dates weren't very flexible; neither was my location. However, Neill did his best to find me exactly what I was looking for and I am now very much looking forward to enjoying my holiday. I will be asking Neill to plan my holidays in the future; please pass on my thanks for his hard work.

Sent by Wendy Wright

Neill was very helpful and thorough with all the information he provided. I must admit I did hesitate in making initial contact for quite a number of weeks as I was worried about the possible 'hard sell' approach. I am happy to say I did not feel pressurised by Neill into booking a holiday or making any fast decisions. He was very helpful and I did feel he was 'on my side'. I have been into my local travel agents on a number of occasions and found them rather impersonal and I always feel quite rushed. I have certainly been recommending Neill to my friends and colleagues and would have no hesitation in getting in touch when it is time to find another holiday! Regards.

Sent by Sandra Wilson

Neill is extremely efficient. I have found him friendly and easy to do business with even at a distance as I live in Scotland and was introduced to Neill by friends in Yorkshire. Neill has arranged yet another Viking river cruise for us. We are going on the Rhine in July and have even booked another cruise for 2016.

Sent by Marion Thompson

I found Neill very friendly, helpful and efficient with documentation arriving promptly

Sent by Kathleen Arthur

I would not consider booking with any other company. The service I receive is exceptional.I trust Neill's advice 100%. What more can I say?

Sent by Andrew Partridge

This is the second holiday we have booked with Neil, each time we have been extremely happy with the service - it's excellent. In fact, we have already recommended Neil to friends and colleagues.

Sent by Mark Thomas

Neill provides a friendly efficient service which has a genuinely personal feel to it. Neill has put together first class holiday packages for us at very competitive prices, therefore, we would have no hesitation in recommending Travel Counsellors and Neill's services to anyone.

Sent by Alison Moore

I have asked Neill to book a couple of things for me now and he is always keen to help, even replying to emails late at night or at the weekends.

Sent by Mary Downey

Flight good. Transfer both ways excellent. Hotel-room upgrade when we arrived(4th floor just been renovated.) Hotel breakfast-very good value and plenty of it. Location of hotel could not have been better. Pre booked day trip picked up on time and travelled in comfortable mini bus. This was a superb city break-short transfer from airport, great hotel location, helpful staff, lovely city. Neill's personal care and attention to detail, took away any concerns or anxieties we could of had and it went perfectly. I highly recommend booking with Neill and Travel Counsellors for a stress free break.

Sent by Debbie Mudge

Felt like a very personalised service, very friendly and helpful.

Sent by Karl Broadhurst

Neill was really helpfull he organised everything we didn't have to do anything he was excellent

Sent by Alison Walker

Excellent - Neill was recommended to me and I have forwarded his email address to three other colleagues already!

Sent by Hazel Hawkes

Excellent service would not dream of going anywhere else.

Sent by Mandy Howles

I will be using Neill again later in the year and I have already recommended him to my friend who is in contact with him.

Sent by Jean Domoney

I have found Neill and Travel Counsellors to give an outstanding service. There was a huge variety of holidays sourced for me based specifically on my needs. Neill was always obliging, returning calls or emails immediately. The standard of the holiday information pack was 'top notch' and has a real stylish feel, making you feel excited about your holiday even before you've had chance to buy any sun cream. An excellent service and I will now always source my holidays from Neill and would highly recommend him to friends and colleagues.

Sent by Matthew Vigurs

Neil provides a very proactive and personal travel service. He works hard to find the best deals and options for your flights, accommodation etc. Highly recommended.

Sent by Michael Cartwright

Neill was very responsive and able to suggest an improved arrangement of our travel plans and the whole process was handled very professionally.

Sent by Mary Downey

I have been so very impressed to any query I have had regarding booking a holiday. Neill always seem to go that little bit extra, nothing is too much trouble and it really does make the difference. He has extensive knowledge about any question I bring to him. I have previously been on a city break and I was particularly delighted with the private transfers he arranged. I would recommend Neill Hall to anyone wishing to have a worry free holiday knowing it I will run smoothly.

Sent by David Giles

In the online world many people are taking charge of their own travel arrangements, I still prefer the security of letting someone else take care of things, as a retired person, who travels regularly. Neill Hall has catered for all my travel needs for a couple of years, he takes care of things. Moreover, it's all done from the comfort of my living room, by phone, email and text. What could be easier?

Sent by Sue Penn

Neill has been absolutely fantastic. Really really helpful and very willing to make any changes or check details as and when requested to do so. He has kept in touch brilliantly. I have already recommended using him to a number of people!

Sent by Thomas Obrien

Neill couldn't have been more helpful!

Sent by Katie Little

I just wanted to email to say a huge thank you for sorting out our honeymoon!!!! Singapore & Bali were AMAZING!!!!!!!! I can't put into words how much we enjoyed it!!! We didn't want to come home!!!

Sent by John Phillips

Neill always provides an excellent service and he has already been referred to a number of friends who also now benefit from his personal service.

Sent by George Barr

Neil provides first class service at all times.

Sent by David Clark

We have found Neill very helpful regardless of the time of day or night and even when he was on his holidays he took time out to put our mind at rest when we have any questions or fears. We have recommended Neill to two of our friends who have used him.

Sent by Matthew Vigurs

Neill expertly navigated us through the tricky task of organising a family holiday for 9 people including 2 teenagers and 3 in their 70's with all the conflicting demands you might expect from such a diverse group. His suggestions gave us real choice, the communication and organisation were excellent and the holiday was a complete success for everyone. I can't imagine us booking a holiday any other way in the future.

Sent by Derek Hillsdon

Neill always rings back and sorts out any problems we may have.

Sent by Neil Cutler

Several reasons I would wholeheartedly recommend Neill Hall: He was quick to reply to my enquiry, he worked completely within my parameters and budget, he wasn't phased when I suddenly had to alter the leaving date by a couple of days, he was completely honest about any problems such as the kids playground being shut that week and he made the process easy for us.

Sent by Nicola Gardner

Brilliant service. Neill responded to all calls immediately and was very prompt and efficient. Highly recommended.

Sent by Suzanna Penn

Neill has been absolutely fantastic. Really really helpful and very willing to make any changes or check details as and when requested to do so. He has kept in touch brilliantly. I have already recommended using him to a number of people!

Sent by Nicola Collings

Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!

Sent by Nicola Collings

Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!

Sent by Nicola Collings

Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!

Sent by Raymond Domoney

Neil took on board my earlier research on what we wanted and seamlessly turned it into a booking within days, excellent service.

Sent by Esther Coutts-Milne

Neill Hall is extremely efficient. I have found him friendly and easy to do business with even at a distance as I live up in Fife and was introduced to Neill by friends in Redcar. Neill has arranged yet another Viking river cruise for us. We are going on the Rhine in July and have even booked another cruise for 2015.

Sent by Kathleen Arthur

Neill is always very helpful and considerate, I would not book a holiday without consulting him first. He also is available, as he was for me, when I had a situation which required is expert knowledge. Thanks Neill you're the best!

Sent by Bethan Newton

Excellent service as usual. Neill goes above and beyond our expectations every time.

Sent by Vicki Greco

Neill Hall was a brilliant travel advisor, sorting out issues as they arose whilst on holiday, texting reassuring messages that matters were in hand and made the whole holiday so much more stress free than the usual "faceless" travel agents. Thank you!

Sent by Susan Warwick

Neill must be permanently in his office, as he never fails to be at the end of his phone when I or any of my friends ring him regarding a holiday! I find him courteous, helpful and he ALWAYS rings back when he says he will. Important when enquiring or booking a holiday. A first class Travel Counsellor in my book.

Sent by James Richards

Excellent, friendly and helpful service and great follow up.

Sent by Michael Hughes

Neil is what service is all about.

Sent by Lesley Crow

Thank you so much Neill for organising our holiday to Madeira it was fantastic. Taxi waiting for us on arrival and at our hotel 20 minutes later. Will be recommending your services, excellent.

Sent by Chloe Watson

Neill has been so helpful and accommodating. He has provided us with proposed itineraries, accommodation suggestions etc. We will be seeking more advice as we plan our trip. But I would definitely recommend Neill.

Sent by Nicola Forrest-Drogan

Neill at Travel counsellors took all the hassle out of looking for and booking our holiday. His knowledge and expertise was apparent and the whole booking process was quick and easy. I have and will recommend to all.

Sent by Geraldine Jaremko

We found Neill to be extremely courteous, helpful and patient. He listened to what we wanted and found us a holiday to fit all our requirements, at a reasonable price.

Sent by David Giles

I have used Neill on three occasions now and he has always come up with competitively priced arrangements to suit our requirements. Appreciate his meticulous attention to detail to make sure everything goes smoothly. Always contactable by phone, text, email; what more could you ask for.

Sent by Claire Burlace

Neil makes you feel as if you're the only person he is dealing with. I appreciate his attention to detail and the professional yet friendly telephone manner. Once he's dealt with your request he is swift to respond with suggestions and alternate ideas to match your need. The price point is highly competitive with that of the internet. Thank you Neil!

Sent by Kevin Eassom

Neill was helpful and patient when helping me arrange my flights. He helped me customize the flights according to my personal preferences with a minimum of fuss and plenty of options. With his help, I was able to get a flight tailored to me, at a more than reasonable price. He was also able to provide plenty of advice, ensuring that I wouldn't be caught out by Visa applications, insurance worries, vehicle hire, or social customs at my destination. Honestly, I was overjoyed with how well the entire process went. I can't thank Neill enough.

Sent by Gareth Willett

Neill gave us lots of options and was very patient whilst we went back and forth trying to figure out exactly what we wanted to do and where we wanted to go. Above all booking our holiday was a smooth and efficient process.

Sent by Nina Kent

Excellent fast friendly service. No query is too small. A lovely personal service.

Sent by Cheryl Jacobs

Neill is an excellent travel adviser, very patient, not pushy and someone you can recommend with confidence.

Sent by Anne Blackledge

It was a pleasure to do business with Neill for the first time, nothing was too much trouble. Now looking forward to our holiday in April and already thinking of the next one. Already mentioned to a few people at the school where I work about how good he is.

Sent by Bethan Newton

I will definitely book with Neill for our next holiday. Neill provided us with good information regarding holiday destinations and very quickly. Any queries were answered immediately. He did not make us feel under pressure to book, as many other travel agents have.

Sent by Lisa Sims

Thank you to Neil for persevering when we could not make our mind up on whether we wanted to go all-inclusive or self-catering. You found us many options and made booking the holiday a more straight forward experience. You are very welcoming and polite and we would definitely go back to you again.

Sent by Zoe Nicholson

Neil is very efficient and hassle free, I am very impressed.

Sent by Steve Harrison

Exactly what I wanted…marvellous! I wanted someone to find me the ideal family holiday based on our criteria. Using his wealth of knowledge and experience Neill found it, booked it and managed it all so all I had to do was get us to the Airport, fantastic. We had a wonderful holiday in a great venue that exceeded my expectations and to this end I would not only use him again I would strongly recommend that you use him as well.

Sent by Narinderjit Senth

Many thanks for booking our family holiday for us this year. It was one of the best family holidays we have had. The whole holiday experience was perfect. Many thanks for all your assistance. We will definitely booking through you next year.

Sent by Nicholas Platt

Neill was very patient and provided a great proactive service - thank you.

Sent by David Giles

I was initially hesitant about using Travel Counsellors, as it was a new concept to me. However, Neill allayed all of my fears and the booking process was entirely to my satisfaction. I particularly liked the fact that Neill was available by phone and email virtually continually whilst our travel arrangements were evolving. Neill was also able to enhance our proposals by adding airport transfers. I was particularly impressed by the fact that within 24 hours of the flight bookings being made, I looked at my Delta Airlines App on my phone and the entire itinerary was there.

Sent by Linda Brooks-Allen

I have found Neill and Travel Counsellors to give an outstanding service. There was a huge variety of holidays sourced for me based specifically on my needs. Neill was always obliging, returning calls or emails immediately. The standard of the holiday information pack was 'top notch' and has a real stylish feel, making you feel excited about your holiday even before you've had chance to buy any sun cream. An excellent service and I will now always source my holidays from Neill and would highly recommend him to friends and colleagues.

Sent by Kuljit Senth

Great and prompt service, have and will recommend to friends.

Sent by Kevin Jenkins

Neill worked hard to deliver the options I was looking for and kept me in-touch every step of the way.

Sent by Bernard Pass

Very good, I would score Neill 10/10. We will definitely use your company again in the future. We would be pleased to and will recommend Neill to our friends. Many thanks.

Sent by Kirstie Kohling

A fast, friendly, highly efficient and knowledgeable service. All I do is tell Neill what I’m looking for and hey presto, my perfect holiday e-brochure arrives! It's great to take the stress and endless searching out of the equation and let someone you can trust do all of the hard work for you. I will definitely get in touch with Neill again and have already passed his details on to some friends. I would recommend Neill without hesitation. Happy holidays!

Sent by Kathleen Arthur

I advise all my friends to contact Neill if they want a really super holiday or something a little bit different. Nothing seems too much trouble for him. What more can I say. Thanks Neill

Sent by Susan Adams

I wanted to give Neill a 10 out of 10, because he has been fabulous with his recommendations and altered things to suit me. The only reason I haven't given a 10 is because I haven't been away yet, and until I have, it seems wrong. I hope this makes sense, but it's almost like recommending a restaurant before you've eaten there. Ask again at the end of November, I'm sure it will be a 10 with a gold star!!

Sent by Michelle Hussey

Received a first class service from Neill, very helpful and efficient, would highly recommend his services to my friends and family.

Sent by Kathryn Morgan

Fabulous and will recommend to everyone!

Sent by Susan Warwick

I found Neill extremely helpful with my booking and I felt he found me the best deal. I look forward to reccomending him......with confidence.

Sent by Steve Harrison

Unsurpassed service. I would have no hesitation in recommending.

Sent by Michele Tew

We have dealt with Neill previously when he arranged our holiday to Florida - accommodation, flights, car hire park tickets, satnat and pool heating. Nothing was too much trouble for him to sort and it took the stress out of trying to do it all ourselves and we had a great holiday. No hesitation in recommending Neill to friends and we have done so already!

Sent by julie moule

Neill listened to my wish list and came up with a wonderful selection of holidays at a very reasonable price. He booked it all, took the stress away from me and followed up the booking with another e-mail to ensure I was happy with his service. A personal service in an impersonal world!

Sent by Tracy Jackson-Brown

Neill was very helpful and thorough with all the information he provided. I must admit I did hesitate in making initial contact for quite a number of weeks as I was worried about the possible 'hard sell' approach. I am happy to say I did not feel pressurised by Neill into booking a holiday or making any fast decisions. He was very helpful and I did feel he was 'on my side'. I have been into my local travel agents on a number of occasions and found them rather impersonal and I always feel quite rushed. I have certainly been recommending Neill to my friends and colleagues and would have no hesitation in getting in touch when it is time to find another holiday! Regards.

Sent by David Clark

We did business with Neill for many years when he was tied to a high street chain of travel agents and we always found him and his team very efficient. He is now controlling his own business together with Travel Counsellors and it was a joy to book our recent holiday to Turkey through him. Not only did he handle the holiday booking he organised the seating on the plane as well as the airport parking and taxi from the airport in Turkey to our Hotel. The whole experience was seamless and went off without a hitch. Throughout the year we take other breaks and we shall definitely be using Neill Hall and Travel Counsellors again.Thank you Neill and congratulations on doing such a fab job.

Sent by Madelaine Whelan

Neill has been a fantastic help to me. I have not travelled abroad for 8 years and he has helped me every step of the way. I have already recommended him to a few friends. His personal touch has also helped as i felt i could ring him any time. He put all my fears aside. Also being a very busy mum he has done most of the hard work for me. All he needs to add to his service is the packing!!!!

Sent by William Martin

I have already recommended Neill to 7 of my friends. We trust him to look after us!

Sent by Julie Bickerton

Neill has been more than helpful in both booking my holiday and dealing with my subsequent problems I will always use his services in future and would recommend him.

Sent by Kath Arthur

Neill is extremely helpful . Nothing seems too much trouble for him.

Sent by Steve Brown

I would be pleased to afford Neill a score no lower than 25, but unfortunately you don't allow that, so how about a score of 10 but 3 times over?! Neill has chosen a career which suits him very well - he clearly knows his job & is very professional. His telephone manner is exemplary and he is truly committed to his clients - the phrase "over & above" springs to mind! Many thanks, Neill!!

Sent by Patricia Taylor

Neill was most supportive, helpful and courteous throughout. He went out of his way to calm my nerves as I am not a 'seasoned' traveller and was proving anxious about everything.He found an ideal flight from Birmingham to suit the requirements of our American friends whom we are meeting in Nice. I would recommend him to all of our friends and family. He would be my first option when seeking holiday or travel arrangements,and would certainly use his services again, should the need arise.

Sent by Susan Warwick

I found Neill extremely helpful and went that extra mile when I asked him if hoe could check taxis to the airport etc. as a single traveller I feel confident that my travel arrangements are correct and that I will be booking again with Neill