My name is Nerys and I’m here to be your personal Travel Counsellor. I’m based near Bangor North Wales and live with my husband and two children. I’m proud to say I’m welsh speaking too so if you want to book your holiday speaking welsh then look no further. My passion for travel started a long time ago with an educational trip to Russia with school at the age of 10. Travelling then to many different places on family holidays including France,Cyprus,Africa and America to name but a few, places that fuelled my passion even more …travel was always going to be the path for me. I love to travel and have been lucky enough to experience some great places. The white sands of the Caribbean, Skiing in Austria, several cruises , camel back riding in the Sahara, kissing dolphins in Cuba and climbing the Eiffel tower in beautiful Paris. Since having children we’ve had some great family holidays to,places like Disneyland, Greece ,Turkey ,Spain aswell as many places closer to home here in the UK. There are so many places that are yet to be explored and I’m always looking forward to the next adventure. With 19 years experience in the travel industry you can rest assured that I have knowledge of most destinations. I have helped many customers over the years book anything from a UK break to a round the world cruise, thrill seeking in the parks of Orlando to relaxing on a beach in Spain, from flight only to travel insurance you can be confident that whatever your travel needs may be I’m here to help you every step of the way. As your personal Travel Counsellor I will provide you with exceptional customer service and at a time that suits you. You can relax safe in the knowledge that your booking is in the hands of an expert, is 100% financially protected and I’m always only a phone call away. Let me do all the hard work so that all you need worry about is what to put in your suitcase. So, what are you waiting for? Call or e-mail me today and let’s start planning your next adventure! I look forward to speaking to you.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by S Jeffreys
Bethesda 27/01/2023
Gwasanaeth gwerth chweil! Mae Nerys bob amser yn barod i helpu a ateb ein cwestiynau! Rwyf yn argymell Nerys i pawb sydd yn chwilio am wyliau.
Sent by C Evanson
Holyhead 27/01/2023
SHE WAS EXCELLENT AND WOULD RECOMMEND HER TO EVERYBODY . I gave her a TEN which I hope is the right score for excellent .??
Sent by Michael Williams
Bangor 27/01/2023
Always excellent service, 100%given at all times, she is a star!
Sent by T Pritchard
Bethesda 27/01/2023
Nerys makes arranging everything so easy and is very professional and knowledgeable in her approach. Every holiday I have booked with Nerys has been fantastic.There is no reason to book with anyone else.
Sent by Anna Roberts
Anglesey 27/01/2023
Had a great experience with Nerys and would highly recommend. Took all the stress out of booking a holiday! Very helpful and knowledgeable and pleasant to deal with. Diolch Nerys!
Sent by A Roberts
Penmaenmawr 08/08/2022
In the first instance, Nerys travel services was highly recommended from a work colleague.I’m pleased to say, that Nerys services was brilliant and done in a very timely manner. She took all the stress and hassle away from us having to book and arrange all the fights and itineraryThe end result - Nerys, provided an excellent itinerary for our Australia trip this summer, we are so pleased.We would highly recommend her services to anyone who wanted a stress and hassle free travel itinerary.Thank you Nerys
Sent by Sara Feeley
Birmingham 08/08/2022
The most incredible experience dealing with Nerys!!! She makes the whole process so easy! Understands our needs and manages to find us the perfect holiday within our budget!!! Everyone needs a Nerys in their life! Thank you
Sent by G Carroll
Anglesey 08/08/2022
Nerys is AMAZING, every time we book, we have the peace of mind knowing that Nerys will sort everything out for us. She is always there to give advice, she has a wealth of knowledge. As a family we all book with Nerys, it’s just so simple.
Sent by K Carroll
Bangor 21/06/2021
Nerys goes over and above what anyone would expect, we have booked holidays on a number of occasions with Nerys and when we have had any issues she has always sorted them without delay or any effect on our enjoyment of the holiday. We will book with Nerys in the future and have no hesitation in recommending her to friends and family.
Sent by G Jones
Bangor 21/06/2021
Nerys is always available to answer any queries we have, especially so during the pandemic. We always feel well looked after by someone who knows her job and by her friendly manner.
Sent by Donna Griffith
Bethesda 03/10/2019
Fabulous travel agent with a wealth of knowledge and a pleasure to have organising our holidays.
Sent by N Williams
Bangor 03/10/2019
Magnificent service - very friendly and helpful throughout the process. Listened to our requests and acted upon them immediately and guided us through all processes. Made booking a journey so easy. We are so grateful to Nerys and would only use this service for future journeys.
Sent by Glenda Roberts
Bethesda 19/08/2019
We were looking for an ideal family holiday for four adults and one 3 yr old child to Lanzarote so we asked Nerys for guidance.
Needless to say, she came up trumps! Absolutely fantastic service from start to finish - finding and booking the holiday, printing and delivering the tickets and boarding passes to our door, contacting the hotel to ask for our preferred rooms and then ensuring that all the boarding passes were in order for our return home.
We cannot praise Nerys' service and attention to detail highly enough and will definitely be asking for her support when considering future holidays.
Thank you very much for all your hard work and help Nerys.
Sent by E Hughes
Bethesda 21/06/2019
Wonderful service and so helpful. Nerys goes above and beyond always.
Sent by L Nottingham
Bethesda 30/05/2019
Again, Nerys has arranged our holiday to the highest standard possible. She is amazingly professional, friendly and nothing is too much trouble. Travel Councellors should be very proud of having Nerys a part of their team.
Sent by V Davies
Colwyn bay 30/05/2019
Nerys has been fantastic with us and has been for the past few years,and makes booking a holiday such an easy task!Helpful doesn't come close to describe Nerys....diolch o galon x
Sent by S Evans
Bangor 30/05/2019
Excellent and professional service by Nerys. Quick replies to questions, and nothing too much trouble. Highly recommended
Sent by K Thompson
Bangor 28/03/2019
Always a 1st class service!
Sent by V Waskiewicz
Anglesey 28/03/2019
Nerys is always amazing and works hard to give a once in a lifetime holiday experience again and again. I recommend her on a regular basis to people and would never book a holiday with anyone else ever again
Sent by P Owen
Caernarfon 28/03/2019
Again, another fantastic holiday suggested and booked through Nerys with no fuss or hassle, I must have called and emailed so many times to discuss the holiday to New York and Nerys was always on hand to answer and she always went that bit further. Hotel was superb and the location second to none as she stated, cannot fault anything about her service and the welcome home card was nice to see, lok forward to book again with Nerys, Thank You Very Much, Diolch yn Fawr Iawn x
Sent by Janet Davies
Bethesda 09/05/2018
Nerys is very professional and has a lot of knowledge at her fingertips. However, anything she does not know, she will always find out and respond quickly. I would recommend Nerys to anyone to arrange their holidays for them.
Sent by C Roberts
Bangor 09/05/2018
Nerys took time to listen to our preferences, she patiently researched destinations for us. She was able to book us our perfect honeymoon! We are more than satisfied with the exceptional service we received!
Sent by F Algieri
Old colwyn 09/05/2018
I provided Nerys Thomas with a very bespoke itinerary for me and my wife to Australia, it was no trouble at all for Nerys to find the perfect holiday for us both I will definitely be using Nerys for my next holiday.
Sent by M Williams
Bangor 09/05/2018
Nerys has been brilliant with me when booking holidays. Ive booked 2 this year and the help she given has been amazing! I wouldn’t book with anyone else as she makes everything so much easier for you when she books and nothing is too much work. Definitely recommend Nerys to everyone who is booking a holiday!
Sent by Jonathan Morgan
Pwllheli 08/05/2018
Nerys was kind enough to book a trip for some friends and I out to Portugal in March. The choices she offered were brilliant and really took into account the dynamic of my group. The booking process was very straightforward as was the arrangements she had made for us while we were in Portugal too. She was always available and the service she offers is both friendly and personal which was all the more helpful when our return trip was delayed by our airline for 3 days. I can’t thank Nerys enough for the service she offered in arranging accommodation for the additional days we were delayed. Throughout the delay, Nerys was always available with information and I have to say the service was second to none. I wouldn’t hesitate asking Nerys to organise another holiday for me and in fact I already have! If there was a star rating, Nerys would score the maximum!
Sent by Denzil Jones
Bangor 15/01/2018
Nerys organised a trip to Sri Lanka for my wife and I. We found her to be super efficient, nothing was too much trouble, and we got everything that we needed exactly as required. Any extras or details we required were promptly attended to and without fuss. It will be our pleasure to use her in the futute. Diolch yn fawr Iona a Denzil
Sent by E Williams
Bangor 15/01/2018
Absolutely great service from Nerys! It’s been a bit of a challenge arranging this trip as it’s a Hen Do and getting everything to suit everyone has been hard, but Nerys has accommodated to everything I have asked, has changed things at a drop of a hat and had even found a better deal for us which works out brilliantly! Nothing was too much of an ask and she has ensured that I haven’t had to do anything! She has answered emails out of hours and has phoned to keep me updated, which has put me at ease! Highly recommend and will enquire with Nerys for Honeymoon ideas!
Sent by S Evans
Bangor 12/01/2018
Absolutley fantastic. The help and support I had when looking for hotels and a holiday package was without doubt the best customer service I have had. So patient and understanding to all our needs. Would highly recommend Nerys to everyone. Nothing was too much trouble.
Sent by N Jones
Abergele 04/07/2017
Nerys Thomas was very kind, considerate and professional with her advice and service. I will be recommending her to friends and family, and we're looking forward to our holiday. I also found it brilliant being able to talk to her in our first language Welsh.
Sent by S Conlon
Anglesey 30/06/2017
Nerys was lovely & professional, she dedicated her time & knowledge to finding us what we asked for within our budget. I have & will recommend Nerys to anyone i know looking for a holiday, & will definately use her services again in the future
Sent by E Roberts
Bangor 28/06/2017
Nerys sorted out the last minute holiday brilliantly. A very personal and bespoke service
.
Sent by S Hodson
Tregarth 28/06/2017
The first time I have booked a holiday this way and I will never do it any other way again. It has been a stress free experience. Nerys has been fantastic, the communication was brilliant! I highly recommend her and will be using her again in the future!
Sent by C Davies
Bethesda 28/06/2017
It is great to have this facility locally. Nerys is so helpful and professional in the work she does.
Sent by S Clansey
Anglesey 27/03/2017
It's wonderful in the comfort of your own home to provide details of your desired holiday choices knowing someone is working hard to find exactly what you asked for. If you don't feel confident using the internet it's ideal and also sitting in a travel agent can take a very long time. Great service.
Sent by Elliott Jauncey
Sutton Coldfield 04/03/2017
Nerys provided a first class service from the moment we booked our dream honeymoon to the minute we got home. Nerys was contactable 24/7 if we had any issues or questions, she's the best travel counsellor we've ever used and provided a first class, professional service. We will always use her for booking holidays in the future. Thank you Nerys!
Sent by C Evans
Bethesda 02/03/2017
Very friendly professional and prompt service and nothing is too much trouble, would highly recommend.
Sent by D Jones
Pwllheli 02/03/2017
Nerys is very easy to deal with, always friendly and very helpful, This is the second holiday Nerys has arranged for us in less than 12 months.
Sent by S Pugh
Old Colwyn 02/03/2017
Nerys is brilliant and is the only person I trust to sort my honeymoon out!
Sent by A Bardsley
Bangor 02/03/2017
Our travel counsellor Nerys was very friendly and helpful and booked our holiday very quickly with no hassle to us fantastic. I have already given her details to all my friends and family and will be booking another holiday with her soon.Great experience can't wait for the holiday now . Thank you for everything Nerys.
Sent by Christina Simpson
Beaumaris 23/01/2017
Nerys has been great since the first contact, extremely prompt response to our initial enquiry and very helpful throughout the search and booking of our holiday. Would definitely recommend her to friends and family in the future. Thank you Nerys
Sent by S Evans
Bethesda 18/01/2017
If I could score Nerys higher I would, she was absolutely excellent from start to finish. So helpful in getting us the best possible holiday. Would recommend her to everyone I know and we will definitely be using Nerys again.
Sent by Rae Davies
Penmaenmawr 17/01/2017
First class service and nothing is too much trouble for her , all our future holidays will be booked through Nerys Thomas and I recommend her to others.
Sent by Nia Elis-Williams
Llanllechid,Bangor 30/11/2016
I was daunted by the prospect of arranging a holiday in South America! Nerys was a Godsend and made all the necessary arrangements with the minimum of fuss. It is also comforting to know that she is there to answer any questions as they arise. A huge thank you to her !
Sent by Julia Goodwin
Anglesey 22/11/2016
I have had the privilege of having Nerys book our family holidays for a number of years and year on year her personal touch and knowledge has been second to none. Not only is she our travel agent, I regard her as a friend. I would have no hesitation recommending Nerys to anyone who truly wants a personal service where nothing is too much trouble.
Sent by Angharad Debruin
Brynteg 22/11/2016
Nerys Thomas went out of her way to help me organise a last minute trip to New York. Nothing was too much trouble for her. I would definitely be in touch with Nerys in the near future, and have already started recommending her to friends and family. She was patient, easy to speak to and very professional. Diolch yn fawr iawn Nerys! (Thank you so much Nerys!)
Sent by Morfudd Roberts
Bethesda 22/11/2016
Nerys has been so helpful and her vast knowledge about cruises was a great help when we chose which cruise to book. Will definitely book again with her and recommend her to our friends.
Sent by Glyn Jones
Bangor 09/11/2016
Nerys went the extra mile to inform us about our proposed holiday - expert advice, help and information were provided all along the way so I would not hesitate in recommending her to friends and relatives (indeed I've already done so!) We're really looking forward to our Californian adventure - many thanks for the excellent service.
Sent by Sarah Feeley
Birmingham 08/11/2016
I would only use and trust Nerys with all my holiday requirements! She is knowledgeable and provides with me all the best options that suit my requirements, and every holiday I've ever booked with her always turns out to be our best! Every year she sets a new benchmark to beat but always manages it! She knows exactly what we like out of a holiday and takes the time to really research the best options so I don't need to. I just need to sit back and let her do all the hard work! Thank you Nerys for another painless holiday booking! Can't wait for Miami!
Sent by Anwen Stevens
Flint 08/11/2016
Excellent service and Nerys was very eager to help and answered all the questions that I had prior to booking. I would definitely recommend and use Nerys's services again.
Sent by Caroline Roberts
Bethesda 08/11/2016
Excellent service! Friendly, helpful and extremely professional! I would highly recommend Nerys to others, and will definitely book with her again!