Based in Derby

Nick Webster

Available for new enquiries

It's Nice To Meet You

Hello and a very warm welcome… My name is Nick Webster and I am a Travel Counsellor based in Derby.

I have over 20 years within the travel industry and my roles have varied from working for airlines at airports all around the UK and abroad to becoming a personal Travel Counsellor back in 2016.

As your Travel Counsellor, you are assured of fantastic service, wider choice of holidays and an easy and enjoyable experience with exceptional aftercare. Travel Counsellors' award-winning technology enables me to work from home which means you can contact me in the day, evenings or weekends and receive prompt responses from me too. It is an advantage that I am not bound to any tour operator and neither do I have sales targets. Therefore, it's all about taking care of you and making sure I find you a perfect holiday/travel arrangements.

I take the personal service to the next level, some of the little things I like to do for my customers are forwarding passport information onto the airline, allocating seats and checking my customers in before they fly where possible and on their return flight too. If it is a special holiday then I will personally inform the hotel prior to arrival to see if they will do anything special for you; not forgetting always being at the end of the phone day or night if you should need me while away. We also have a 24/7 Duty Office that can help with emergencies should you not be able to get hold of me, how is that for peace of mind? All your travel documents are sent by me in the post a few weeks before departure - who else would do all this for you?

All aspects of your holiday are fully protected 100% of the time - and that's guaranteed. Travel Counsellors offer the best financial protection in the industry and it is offered free of charge to all our customers.

Don't be just another booking to a direct operator or nothing more than just a transaction if you book online. That doesn't make you feel special or appreciated. My customers actually matter to me and all of my customers have the reassurance that I personally take care of their holidays and that I am the person they speak to every time. Please take a minute to have a read through my testimonials sent in by some of my clients.

If you like the idea of having me arrange your next holiday with peace of mind, I'd love to hear from you.

Many thanks for taking the time to look at my website and I hope to hear from you soon in making your dream trip become a reality.

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My Videos

TC Experience

4/7/2021

I hope you enjoy reliving your travel memories with us as you watch our film, and when you're ready to travel again, I'll be here for you.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Cruising around the UK

12 August 2021

So we finally booked a holiday through our son Nick - our first ever cruise and we went posh and booked a suite. What a wonderful experience and we were pampered big time. We chose the Celebrity Silhouette UK cruise for 6 nights. We just wanted a short break away after a stressful two years and to celebrate last year’s 40th wedding anniversary ???? and I wanted to see the sea. That’s what Nick’s brief was and he definitely delivered, but then I’m his mum, so he would wouldn’t he? ?? Nick sorted everything out for us including making sure we got a wheelchair accessible suite, assistance with boarding and the before cruise hotel too. Highly recommend this as it was quite a long journey to Southampton. Nick booked us in the Holiday Inn Southampton and what a good choice as the ship docked practically outside the hotel at gate 8 and was just by the City Cruise Terminal. Again, the hotel was fully accessible with a huge wet room and very Covid secure. We had to wear masks except if eating and drinking. We had booked a blue badge space with APB at the Terminal car park right by the Terminal and was sent a badge to display. They had a free offer on car parking which was great. When we arrived at the car park they were so very well organised and two people collected our cases. They suggest you take your own blue badge with you on the ship as you already have the car park disabled people’s badge. Nick had booked assistance, but the terminal was so organised and accessible that we didn’t need it in the end and made our own way through and on board the ship as there was ramped access throughout. So glad I printed off our PCR test results and vaccination certificates by the way as people were struggling all over with their phones and told me they wished they had printed them off too. We used Randox at East Midlands Airport for our PCR tests and what a great service and results in a record 2 hours! We had booked a Sky Suite and it was huge and so was the wet room. Our balcony was huge too. In fact the suite was twice the size of the usual suites. There was an automatic door into the room and everywhere was accessible for me. I did notice outside one of the accessible cabins there was another type of shower seat available if you couldn’t manage the one fixed to the wall. Our suite really was lovely with all mod cons such as a fridge, safe, tea and coffee maker, hair dryer and designer bathroom goodies. We had a sofa and chairs and sun lounger on the balcony. And get this, we even had a butler!! I found everywhere except Deck 16 to be accessible for wheelchair users, with plenty of lifts including a lift to into the swimming pool and hot tubs. The theatres had plenty of wheelchair accessible spaces and a ramp up to the stage. As a suite user we had access to the Retreat restaurant, lounge and sundeck which was great and made us feel really special. Food was superb and you could choose from two menus. As a faddy eater this was ideal for me! We did try the afternoon tea once in the Retreat Lounge with sandwiches, scones, jam and cream -so tasty, but too much for me before a big dinner. I did go for a manicure in the Spa and found this accessible too with low level counters for manicures. They also put on several free pamper and beauty advice sessions. The shows and entertainment were brilliant and we thoroughly enjoyed them. I love Rod Stewart so when Danny Smart put on an evening of Rod’s music I was there in the front row bopping away. What I found best of all is that all around the ship I could see the views through the glass with no obstructions. This is a rarity for me as there are usually rails in the way, but not here. My only negative was the plush carpets. As a manual wheelchair user I did struggle to push myself on them and they are nearly everywhere and my husband struggled to push me too. I am a petite 7 stone so not heavy to push either. Most disabled people I saw were either in mobility scooters or motorised wheelchairs, so this was not an issue for them. There are quite a few shops on board to sober your on-board credit and more in my case! Staff are fantastic and can’t do enough to help and their in depth customer care training shows through. We did not go on a trip ashore, but I noticed some other disabled people did and there were accessible mini buses for them. This was my first cruise and as it’s an American ship and we visit the States regularly I am used to their great access for disabled people so it came as no surprise to find the ship so accessible. We usually fly first class to the States and all the trouble with access to the first class cocoon seats, whether they have the on-board wheelchair so I can get to the loo (yes they forgot it one time) whether my chair is in the closet on board, just were not there with the cruise so I can’t tell you how less stressful our trip was. Yes it was UK and yes the weather was rubbish most of the week, but wow what a place to be with hardly any barriers to face. I am so recommending this trip and look out for the dolphins and whales and the grey seal at Inverness too. This is a very popular cruise so if you fancy being pampered by a great crew, having lovely views, fantastic food and excellent entertainment then you’d better see Nick quick, but don’t have my cabin as I may need it soon too.

Family fun in Crete

08 August 2021

Like many of my clients, this was our 4th attempt and also 4th different destination for our family holiday this summer. So what's it like to travel during these strange times armed with certificates, vaccination proof and 4 kids, let me tell you... First and foremost I had taken our eldest to East Midlands Airport 48 hours prior to departure as he needed a negative antigen test to enter Greece. A very simple process that took 10 minutes, probably would have been less if I hadn't spent time chatting to the staff, result actually arrived as we were driving back to Derby so was very impressed. We were departing just after lunchtime with Easyjet from Luton. As always the meet and greet process is very simple here and before we knew it we were in a very quiet airport terminal waiting to check in. Armed with boarding passes, proof of vaccination for adults, a negative antigen test that was required for our 13 year old and a Greece entry PLF form, the check in process was very simple. The check in staff checked my printed documents and much to my relief, everything was fine and we proceeded to the bag drop. As soon as we entered the airport we all wore masks - except our 1 year old who was exempt. Once through security I noted how very quiet the departure lounge was, this was school holidays season after all. I felt sad that perhaps many had been put off but at the same time you relish in the ease of browsing the shops and grabbing something to eat without it being chaos. Pretty uneventful flight over to Crete which was fairly busy and was lovely to see lots of families travelling. Obviously during the flight you are allowed to take your mask off if you are eating and drinking and none of us felt this was an issue. This was also my youngest's first flight which she seemed to enjoy! On arrival into Crete it was so nice to feel that warm air as you walk off the aircraft, nothing beats it does it. A short wait to proceed through passport control, the nice feel of hearing and getting that immigration stamp - okay I am a geek like that so glad its back! Nothing apart from passports was checked here. So off to baggage reclaim we went where another member of staff checked our Greece PLF form. A glance and we proceeded through to collect our baggage. This is the point where I was expecting to be randomly tested but we were just waived through. Even if I needed to be tested I was aware this would only take 15 minutes or so. Bags collected and private transfer waiting outside, we may just make evening dinner yet! A short 25 minute transfer to the hotel we arrived at the Stella Village and Greek night was well and truly under way with some dancing which was lovely to see. A very quick check in at the hotel and before you know it we headed for dinner (we made it!) and a few drinks to celebrate the start of our holiday. Since arriving at the hotel we just relaxed and enjoyed the week. It was fairly busy which was good to see and after speaking to the manager they were fully occupied for the next few weeks. One thing I did note was the lack of British visitors which is quite rare at a resort like this. So what was different at the hotel? Actually hardly anything. The only difference being that you needed to wear a mask on entry to the restaurants and you had to wear it whilst using the buffet along with some gloves that were provided each time. Once at the table, you obviously took your mask off. You also needed to wear a mask to enter any shops. That's it. Throughout the week it just felt like things were how they used to be. It was also so nice to see the staff working so so hard, whether it be the bar staff, entertainment or restaurant staff. They were really enjoying themselves and it reminded me how important tourism is for their livelihood. To come back to the UK, 4 of us needed negative Antigen tests (lateral flow tests). On arrival to our hotel I had filled in a few forms and arranged for the tests to be done on site with the medical team the day prior to coming home (currently required at least 3 days prior to coming home). A very quick process that took around 10 minutes and 4 negative results received on email 2 hours after taking the tests. Very simple. Finally to come home we needed to complete the UK arrivals form. Probably took around 20 minutes (there is 6 of us after all!) - once completed the form it was received on email to me and I forwarded them to our reception team who printed everything off for us. On arrival back to Heraklion Airport the process was just as simple as going out. Required documents checked and bags dropped off. Uneventful flight home as was an evening flight and not very busy so was blessed to have 3 seats to ourselves and thankfully our 1 year old slept most of the way as well which is always a bonus. Back at Luton airport where it all began. Quite a fairly long queue to proceed through passport control but this was due to many not having documents ready. Before you knew it we were back up on the M1 heading back to Derby and feeling blessed that we had such an amazing time away together. The final thing we had to do was take a Day 2 PCR test once home for 5 of our party. I had ordered some home kits and these were ready and waiting for us to use. Simple process and once samples were taken I dropped them off at the nearest drop off point which was up at East Midlands Airport. So do I have any concerns travelling during these strange times? Absolutely not. Am I put off by all the form filling and testing? Absolutely not. Would I go again next week? Absolutely I would. Throughout these times I have been advising all of my clients to ensure that everything required is printed off and in paper format. This quickens the process up. It was actually quite infuriating at times as people were spending alot of times getting their phones out and this was causing delays throughout. I guess you could argue that you knew who booked with a travel agent and those that had booked independently.

Kuala Lumpur & Penang Family Holiday

19 November 2018

Having visited Thailand the previous year as a family with 3 children aged 5, 8 and 10, we decided this year to be a little bit more adventurous and book a twin centre holiday to Malaysia. The Thailand trip was very much a dry run to see if the kids could handle such a long flight with connections and pleased to say they did so well, so without hesitation we booked to visit Kuala Lumpur for a few nights before heading to Penang for some relaxation on the beach. We flew from Heathrow with Singapore Airlines via Singapore to Kuala Lumpur making sure that we arrived in the evening so that the kids would be all tired out and we could start afresh early the next morning. I always think its best on such a long flight to arrive in the evening if you can to allow you to rest before starting the holiday. No parent wants 3 tired grumpy kids do they!? I was really impressed with Singapore Airlines, from the check in process to the onboard service. Worth noting that the Singapore Airlines cabin crew uniform is probably the most unique and smartest I have come across. On arrival into Kuala Lumpur we had arranged a private transfer and it took around 45 minutes for us to reach our hotel in and around the centre of Kuala Lumpur. As a family of 5 it can be sometimes hard to find a suitable hotel that can sleep us all in 1 room, so we opted for a 2-bed apartment staying at the Somerset Ampang Hotel. It had nothing to do with the gorgeous rooftop infinity pool that it had, honest! The apartment was perfect for our requirements and had some great views of the city and we could see one of the Petronas Towers from our rooms that looked particularly amazing at night when lit up. Breakfast was served next door and was perfect for what we needed. Now going back to that rooftop infinity pool.... Fair to say the kids absolutely loved it! It was a brand-new experience for them in not only swimming at such a high level but also the opportunity to be able to swim in the evening and see the city of Kuala Lumpur all lit up. The pool was most busy in the evening and you could see why. On our list of things to do in Kuala Lumpur was most definitely a trip up the Petrona Towers. Not a big fan of heights it must be said but I knew that my fear had to be conquered. We took the complimentary shuttle bus from the hotel that runs every couple of hours, although it was only a 5-minute journey, and proceeded to head up the towers. They looked absolutely amazing from ground level and certainly unique. It’s important to note that you must book a time slot when visiting the towers so don't expect to turn up and then be able to head up. We booked a time slot for a few hours later so headed off to a gorgeous park that is just behind the towers. The park was set within a big garden and offered a big shallow knee-deep swimming pool where the kids cooled off before heading to play on the swings and adventure zone that was there. After that we headed into a shopping mall that is linked up with the Petronas Towers for some shopping before it was time to head back to the reception of the towers to begin the tour. In the two full nights that we were there we headed into Chinatown which has a great night market with some absolute bargains to be had. There are also some great restaurants around the Petronas Towers that you can also eat at. Many of the hotels also offer skyline dining whilst taking in the views of the city although I would only advise this if you are travelling as a couple as non-seemed suitable with kids. On our final full day, we decided to head to the Batu Caves which is a famous religious Hindu landmark in Malaysia. We decided to book a private transfer that took us to the caves as this was very cost effective and the most practical way. On the way to the Batu Caves we stopped off at a chocolate factory and sampled a few delights which were very tasty. We also stopped off at a silk factory and was thrown aback by how some of the garments they that were producing (by hand) were so detailed with the artwork. On arrival to the Batu Caves I was struck by how beautiful it looked. I was also gearing myself up ready to walk the 272 steps to the top of the caves. Before heading up we were advised by our driver to dress respectfully and warned to look out for the very cheeky monkeys. I was somewhat confused by this comment, but it all made sense later. We finally made it to the top and you could spend some time here praying if you wished before heading down the steps again. We really enjoyed the half day trip and it was perfect for the kids to learn about the local culture in Malaysia. After spending a few days exploring it was now time to head to Penang which was only an hour’s flight away from Kuala Lumpur. As much as the kids enjoyed the delights of the city, I think they were super excited to get to the beach! On arrival into Penang we were met by our private transfer and within 30 minutes we were checking in at the Shangri La. We had chosen this hotel as it was perfect for families and only a short walk out to the bars and restaurants in the evening time. Whilst in Penang, apart from relaxing by the pools and beach, we took in a day trip to Georgetown using the free hotel shuttle. Georgetown was a great experience for the kids again to understand and enjoy the local culture from local markets to the everyday way of life here. Perfect for half a day or a full day. As we had experienced from our recent trip to Thailand a year earlier eating out was the way forward and each evening, we would head out to find a local restaurant. Majority of the local restaurants served both eastern and western cuisines so would suit everyone. My wife is a keen fish eater and was impressed with the offerings, particularly one night when she had literally had a whole fresh fish on her plate! It had been caught earlier that day so was fresh as you could get. We had an amazing time exploring Malaysia and were very glad we had decided to opt for a twin centre to experience the city and beach. Malaysia is such a warm welcoming country and is perfect for families. Our next trip will see us head to Hong Kong for a few nights before heading across to Borneo.

Mr & Mrs Break - Ljubljana

15 October 2018

After a fantastic and hectic summer with the kids we always like to try and squeeze in an annual Mr and Mrs break. Some adult time to recharge our batteries shall we say. This autumn we decided to visit the beautiful city of Ljubljana in Slovenia for a couple of nights. With direct flights available from Gatwick and Stansted we opted with the latter due to the flight times along with making sure we could drop the kids off at school before we headed to the airport. Arriving into Ljubljana I had pre-booked our private transfer as I think it’s always reassuring to have this in place where you can. Not only is it the quickest way from the airport to the hotel but also means there are no extra costs involved and somewhat often higher taxi rates when booking there and then. 25 minutes later and we were at our hotel checking in. I had opted for the City Hotel which was a in a great location of the city with literally everything at our doorstep. For our first night we headed out to a local restaurant as it was early evening time. I always think a city looks extra special in the evening, whether that's the lovely smells coming from the restaurants or the vibe I'm not sure, maybe they come hand in hand. After sampling some local Slovenian dishes and in particular a favourite of mine which was Lamb Goulash we headed out across the local landmark of the 3 bridges and spent some time browsing in the lovely boutique shops that are dotted around. Whether it was the designer shops or local shops there was something for everyone, I always like to add to our Christmas tree so picked up a couple of locally built wooden decorations that look amazing. The next day we had planned in to go and visit Lake Bled which took up most of the day. We used the local bus service which was a 5-minute walk from our hotel. At a cost of €14 return we hopped on the bus and headed out to Bled, the journey took around an hour and a half. The sights along the way were beautiful from local villages to the mountains. We mentioned to each other how nice and relaxing it would be too live out here and in particular in the mountains. Maybe one day.... On arrival into Lake Bled we were struck with how calm it was. Naturally a popular landmark for Slovenia and we straight away realised why. A lovely huge lake where the water stayed calm and flat surrounded by the mountains, a perfect place to relax and unwind. After walking around the lake, we decided to visit the little island that is in the middle of the lake. It cost around €14 return and was worth every penny. The boat that took us was like a gondola you would expect to see in Venice. Going back to the calmness of it all, it was nice that the boats were manually rowed as opposed to any electric motor, so we sat back and enjoyed the short journey over to the island. The man rowing the boat for us, who must be very fit doing this all day, explained a few things about the island and was keen to tell us that you can actually get married on the island. What an amazing experience and setting that would be! It took around 20 minutes to get to the island and although the weather was sunny no one was swimming in the lake. I imagine during the peak summer months that this would be very popular in the designated area. We had 45 minutes to explore the island which literally consisted of a church, small restaurant and gift shop. The views from here though were amazing! No photos I took would do it justice. We climbed the church tower and had a walk around taking lots of photos. It would have been rude not to have an ice cream which tasted delicious. Having a sweet tooth, I know my ice creams well, and I can honestly say that these were one of the best, if not the best, I have ever tasted! When we returned to the mainland, if you want to call it that, we had another walk around and a drink whilst again taking in the spectacular views of Lake Bled. We decided to head home late afternoon, so we could do some more shopping. That evening we again headed out across the 3 bridges and found a lovely restaurant, you know those that have pretty lights and portable heaters which make the setting perfect. That night consisted of finding some more boutique shops that were hidden down the cobble streets. Going back to my sweet tooth, we decided to stop off at a coffee and cake shop before bedtime. I am a big fan of such establishments and Ljubljana didn't disappoint. A great relaxing setting eating some cake with coffee. The only problem was deciding which cake to go for as they all looked delicious!! Our final day was spent hiring out some bikes directly from the hotel. Ljubljana is very much a bike heaven, perhaps not as big as Amsterdam, which can only be a good thing if you don't want to crash, but by hiring the bikes we got to explore the city even more. There was also a hidden agenda of burning some calories from the past couple of days might I add! We also took a visit in at the castle which offered great views of the city and was a perfect picturesque moment. Before our flight home we decided to take lunch at the local food market. Wow is all I can say about this. From local cuisine to around the world cuisine, there was something for everyone. The only problem, what to choose? My wife opted for the Thai dish where as I went with the ribs and coleslaw. If you are foodie, you will really like this! Taking our pre-arranged transfer back to the airport from the hotel we were somewhat downbeat that the days had flown by but also naturally excited to see the kids. Ljubljana is only a small airport and much smaller than I had imagined. I quite like that though, a quick dash through security with no wait is always a good sign. We both really had a fantastic time here. Of all the city breaks we have been to Ljubljana is definitely up there for one of the best we have visited. I think mainly due to the size of the city. Everything is walkable, and the vibe is brilliant. The food is amazing, and the locals were friendly and accommodating. What more can you want?

Phuket Family Holiday

30 April 2017

So having been to a few longhaul destinations when it was just Mr and Mrs it was time to take the kids on their first longhaul holiday. Kids ages were 4, 7 and 9. We had decided on Thailand as the weather is very good in March and it's always good to get a bit of sun during the cold English winters. Aiming for a family resort we settled on Phuket, as we thought it would be perfect for the kids. Knowing we would need to get a connecting flight we managed to fly out of Birmingham with Qatar Airways via Doha and finally onwards to Phuket, a journey consisting of around 16 odd hours. On departure from Birmingham the kids were amazed at the fantastic entertainment system on board the Dreamliner aircraft, added in with the bonus that they were fed and watered throughout the flight, something they were previously not accustomed to travelling with low cost airlines. I think it's fair to say flying really is fun when you have the added extras and benefits of flying a full service airline. We had a connection time of around 2 hours in Doha which made it comfortable to follow the transit signs and head to the gate in Doha. Our luggage had been transferred all the way to Phuket so no stresses of having to recheck them in. On the flight to Phuket, with the time difference, it was an overnight flight so we managed to get the kids to have a couple of hours sleep despite them still being very excited! On arrival into Phuket we cleared immigration fairly quick and our private airport transfer was waiting for us to begin the final hurdle of the long but so worth it journey. It took around 1 hour to get to our hotel which was located on Karon Beach. You can imagine the kids' faces when we turned one corner and saw an elephant in the middle of the road. Just another day in Thailand we explained! On arriving at the Centara Karon Resort we were greeted with a lovely cool drink which was soon consumed by all 5 of us! As I knew we were arriving at the hotel around 8am I had decided to book the room from the night before which I think under the circumstances is always best so you can get some rest if you wish. Our luggage was taken by the porters whilst we completed the check in process and within 10 minutes or so we were reunited with the porter explaining a few features of our room. I had booked us into a lagoon room which was perfect for families as they happen to be opposite the family pool which can only be a good thing when you have kids! We had opted for the bed and breakfast option as planned to eat out during our stay. The breakfast was typical Thai food but you also had cereals, toast, croissants (tasted lovely!) etc meaning that there was something for everyone of all tastes. At lunchtime we didn't tend to eat as were full from breakfast but if the kids were hungry then a smoothie at the poolside bar filled them. In the evening we would always head out to Karon which was only a 5 minute walk from the hotel. There are so many restaurants that on some evenings it became a tough choice where to eat as the food looked and tasted delicious. Rather than have a dessert we would head to one of the many street vendors and in particular the fried ice cream booths! Never had this before but certainly will recommend it. Fried Ice Cream - who knew?! You could have kit kat, oreo, strawberries and lots of other fruit and it was mixed in with the ice cream mixture and then fried on a hot kind of plate whilst mixed in with what I can only describe as wall paper strippers! This became the dessert every night is was so good! During the day we would either spend the day at the pool with the kids occupied on the waterslide or playing water polo that got very competitive but great fun or we would head down to the beach which was only a 10 minute walk. The entertainment team worked very hard to entertain the kids which I felt was important as we all know happy kids = happy parents. We also went on a couple of excursions. We went to an Elephant sanctuary and we all got to feed the baby elephants and wash them which was a great experience. The main highlight though has to be the boat trip to some of the Thai Islands surrounding Phuket. Picked up from our hotel around 8am it was a full day trip which we had preferred to the other offerings of half days. On arrival into the port in Phuket (45 minute road trip) we were greeted and briefed about the day ahead. We were all given safety life jackets and advised to wear them on the speedboat trip. During the trip we stopped off at Phi Phi Don + Phi Phi Leh + Khai Island + Bamboo Island + Mosquito Island + Yao Yai Island. All of the islands were unique and special in their own way, whether that was because of the beach or because it was an isolated island. We had lunch on one of the islands which was provided and at many of them you could snorkel as well (mask and breathing tube provided). The speedboat trip in itself was an experience as we had never been on one and the journey home was a wet and speedy affair but so much fun! I would recommend this trip as you get to go to so many unique islands that surround Phuket that it wouldn't be possible to do so individually. All in all we had a wonderful time and have to say that the Centara Karon Resort Hotel matched our expectations as a family hotel that would be perfect for anyone travelling to Phuket with kids. The kids really enjoyed themselves and learnt so much about the Thai culture as well as having fun.

Kos Family Holiday

08 November 2016

For our family holiday in 2016 we decided to visit the island of Kos in Greece. Did you know that there are 6000 islands or islets that are scattered around the Greek coast, 227 of them are inhabited? This were our first visit to a Greek Island and we were not disappointed. Having three children of ages 3, 6 and 8 the only requirements from them were a waterslide and a hotel on an all-inclusive basis. The Aegean Sea View Resort in Psalidi ticked all the boxes. Arriving into Kos airport I was surprised by how small it was for such a popular destination, many flights were arriving in from the UK but also the Netherlands as well. We arrived smoothly through immigration and collected our luggage and had departed the arrivals hall all within around 25 minutes. We had booked a shuttle transfer to the hotel and this took around one hour after a few drop offs on route. We arrived at the Aegean Sea View Resort just after midnight. We were greeted at the reception and were in our room within five minutes of arriving. Reception guided us to the bar where drinks were available for us late arrivals. Our room was a family suite, sometimes it can be very hard to find a room with three children but this was not a problem. The family suite had one large bedroom upstairs where all three children slept and downstairs there were a double bedroom with a small lounge area accompanied by a sofa. As parents it were great that the kids had their own little space to explore upstairs and also meant we could have some peace and quiet throughout the holiday if needed! The room was located in a little complex of similar rooms around a small pool, one of many pools at this hotel, so within 20 yards of our terrace we could be in the pool. Ideal if you have kids and don't want to travel far for them to have a splash. This pool was mainly frequented by guests who had a room next to it but other guests could use it. Naturally the guests around this pool also had children so it had a good feel to it and you didn't feel bad if the kids were making too much noise. As mentioned there were lots of pools around the hotel but the Aquapark on the top level of the hotel was something else. Inflatables and slides for the kids to play with whilst a lifeguard was on duty. The view of the Aegean Sea with Turkey in the background was spectacular, more so in the evening. A pretty much relaxing break but we ventured into Kos during the day to visit the beach. The hotel offered a shuttle bus which were ideal and this only took around 10 minutes. It would not be possible to walk to the beach from the hotel as it were located in the mountains. We also got a taxi into Kos town in the evening and this cost 9EUR which I thought were reasonable. We did lots of shopping at night as the heat had died down and it was lively suited for families at this time. We were undecided on which boat trip to take. There were plenty around at the harbour including trips to some small islands or a day shopping in Bodrum etc. We decided to book onto the Katerina three island cruise on the well named Pirate Ship. It even had a water slide! We left the harbour at 10am and returned around 1730 so a full day. You get to visit three islands including Kalimnos which were the first stop. We stayed here for around 1.5 hours and visited the sponge factory and also had lunch at a restaurant which was provided in the price, minus the drinks. After that we headed to a remote island for an hour or so where you could snorkel and jump off the boat into a good depth of water. My two boys 6 and 8 loved jumping from the boat's edge even if I were a little nervous! The waterslide was also a good feature on the side of the boat and all the kids loved that. The final island we went to were on a nice sandy beach where you could swim and snorkel in shallow waters. We stayed here for around 1.5 hours before heading home on a lively boat full of Greek music and dancing alongside guests using their own mobile phones for music. We had a truly unforgettable day and would definitely recommend the three island tour, cost for the five of us were €55 which as mentioned included lunch. All in all a fantastic trip. Would we return? Yes without doubt. Very impressed with the food at the hotel who source much of it from the farm they have on site. The BBQ nights and the burgers cooked on the BBQ were to die for! The staff were also very friendly, in particular the bar staff who were lively and chatty. Happy kids = Happy parents.

Family Holiday in Lanzarote

22 March 2016

HI had an absolute fantastic holiday with the family in 2015 visiting Costa Teguise on the island of Lanzarote. It was my first visit to this island in the Canary Islands and what a fab 10 days it was. We were quite particular in what we needed the hotel to offer to make sure our three kids would be occupied enough to maybe even get a quick five minutes on starting our tans! We had a mid-morning flight going out and had pre booked a private transfer to our hotel in Costa Teguise which took around 30 minutes. The taxi driver met us in arrivals and before we knew it we were on our way to the hotel. I always find booking a private transfer as opposed to a coach transfer more beneficial, it only takes for someone to have a missing bag or for someone to have gone missing just before boarding the coach to delay you jumping in that pool or having your first cocktail on holiday. All very important novelties in my eyes anyway! We had booked the Barceló Hotel on an all-inclusive package. The room was perfect and we had a garden terrace that was basically artificial grass full of rocking horses and plastic slides (all in the shade) which were fantastic for the kids when you just want to try and restore order to your room and need them outside yet in a gated area so it was safe. The room we had was a family suite incorporating one master bedroom and then a smaller room with a bunk bed for my two boys aged 5 and 7 at the time. We then had a cot supplied by the hotel in our bedroom for the youngest aged 2. At the time she was going through the phase of sleeping in our bed so thankfully the bed was a king size and massive! The hotel also allowed you to hire a Nintendo Wii console should you wish and DVD's which I thought were a nice touch. I think the best thing for me were the pools. They were fab! There was a kid’s pool about knee deep to an adult that had a slide and other water features. Suitable for a baby up to the age of around 3 or 4. It were perfect for my girl aged 2. She could run around and go down the slide all on her own whilst one of the adults would follow just in case she fell. Another pool next to this was for adults and teenagers and then just next to this was a separate area with three straight slides which was amazing for my two boys aged 5 and 7. They must have gone down these slides 100's of times during our stay. The water they were sliding into was just the deepness for them to be able to swim/paddle to the edge to have another go. This was a major selling point for me prior to booking the hotel and I was glad I was proved right. There was also a crazy golf on site, tennis and even football. We didn't really experience the kids club too much but looking at them around the pool it looked like the kids were having fun that's for sure. In fact both my boys joined them to play football for an hour whilst we topped that tan up! The restaurant was set out beautifully and the food was very good quality with different foods used from different cultures on different nights. The main town centre was a 10 minute or so taxi ride and we often went in the evening costing only a few euros. The main beach was also in this area and the hotel do supply a frequent free shuttle bus that you can return on. Additionally there was also another beach that you could walk down a long hill, and back up! This was like a private beach and was great to stay there for a few hours. There were a few rocks and the kids loved trying to catch some fish that had got caught in the coves. I would recommend this hotel without doubt for anyone with kids. We didn't want to leave and you know you have had a good time when the kids end up in tears the day we leave. No drama, we will return soon!

Maldives Honeymoon

08 November 2016

They said the Maldives Islands wouldn't be about for much longer when I last visited for my honeymoon back in 2006. They are still there and still as beautiful as ever by speaking to friends who have visited them recently. I was lucky enough to spend eight days on Rangali Island and at the five star all-inclusive Hilton Hotel and Spa. We had already spent a week in Dubai so it was a short hop over to Male, the capital of the Maldives and in itself a small island, to wind down. On arrival in Male we headed for the Hilton executive lounge before transferring over to Rangali Island on a sea plane. It was the first time my wife and myself had been on a sea plane and what a fantastic experience it was! Some of the sights we saw whilst flying over the other islands were nothing short of beauty and at a low level we even saw some of the fish in the water. Unfortunately it was only a short flight and I already had visions that the flight back would be that of sadness with my bottom lip well and truly out. On arrival to the hotel we were personally greeted and taken to our gorgeous deluxe suite. “An outside shower?” asked my wife with shock and surprise! I hesitated for a while before she came back saying it's lovely and it's even got a massive bath in amongst the trees. A lovely perfect setting that felt very open yet obviously private to us. We even had a bat we later nicknamed Bert who seemed to keep popping in and saying hello! The room was located literally on the beach so during some heavy rain (it was Christmas time) we spent half hour or so each day on the beach terrace just admiring the scene. Then as soon as the rain stopped it was a 40 yard walk to the warm sea. There is something nice about it when it rains in hot climates like the Maldives as opposed to home in England that's for sure! To impress Mrs Webster I had booked us one night for dinner at the impressive undersea restaurant. You must visit this, what an experience it was! As we stayed on an all-inclusive package the restaurant for breakfast, lunch and dinner were absolutely out of this world. I have never eaten so much and also never tasted so many different foods from all around the world cooked by some of the finest chefs. My favourite part of the stay here was the evenings and the walks we would go on. The stars looked beautiful and so low as well. We would walk over to the other islands, attached by a lovely long walkway, and head over for a coffee before relaxing in comfy chairs just watching the night pass. You really had to be there to understand it! A truly relaxing week and yes my mardy lip did appear on the sea plane home to Male, then to Dubai and then onto Birmingham. In fact it was out for a while and we have both vowed that we will visit the Hilton Hotel on Rangali Island for one of our anniversaries when the kids are all older. They will still be there I am sure!

My customer stories

Sent by Robert Heldreich

Nick is really easy to deal with and makes himself available almost 24/7 to his clients. This is the 4th trip he’s arranged for us in the last 3 years, I would highly recommend him to anyone.

Sent by Martin Gilbert

From the initial email through to the actual booking, Nick has been fantastic. He responds quickly and shows us options that meet our needs for the holiday we require. We will be looking at more holidays soon so Nick will be our first point of contact. Thanks Nick.

Sent by Pauline Sanders

Absolutely amazing personal service by Nick who looks after every aspect of our cruises/holidays. Nothing is too much trouble, we would not use any other travel agent. He is wonderful and my husband and I cannot thank him enough for taking all the stress out of booking our cruises/holidays, enabling us the have the very best time and create fabulous memories to cherish.

Sent by Mandip Kang

Booking with Nick has been a great experience! I am already recommending him to my family and friends and will definitely be booking with Nick in the future :)

Sent by Claire Butt

I would highly recommend Nick as we have booked with him several times over the past few years. Our most recent booking was sent via a quote on the app and Nick gave us time to view and answer any questions with no pressure. Nick has found us once again a holiday designed for our family. Nicks’ experience and knowledge and care to detail is why we continue to book with him.

Sent by Gareth Smith

Nick is a top guy! Always at the end of the phone / text message…anytime of the day / night! Always recommend him to family and friends. Keep doing what your doing!

Sent by Gary Hazelgrove

Nothing's too much for Nick. Ask anything, big, small or what may even seem picky and he's onto it. Not only does he come up with positive answers, but he does it in quick time too. We have used Nick on more than one occasion for Holidays and wouldn't hesitate to use him again. We highly recommend him to anyone and everyone we can. Got a holiday to sort? Even if you think you can sort it, don't - ask Nick!

Sent by Dawn Morland

Nick is extremely helpful, and seems to know just what kind of holiday we want/need!! And he is always quick to answer any query I have! Of which there has been lots!! Amazing service and so glad we found him!

Sent by Keri Walton

Absolutely, I’d recommend Nick until I’m blue in the face! I’ve never had such an easy booking process, especially for a trip that requires sensible planning and with lots of details :) I could write so much more but basically, in a nutshell, he makes booking so easy. Thank you Nick!

Sent by Rita Lee

I would recommend Nick without reservation. He is friendly, efficient and has the ability to grasp just what a client needs.

Sent by Elizabeth Ault

Nick is the most helpful travel agent I have come across. Nothing is too much trouble and he looks after you from the moment you make any enquiry with him until you return from your trip. I have already recommended him .

Sent by John Byrne

Nick has been very helpful from day one, understanding our needs and reacting promptly to any suggestions and amendments. Never had to wait for answers at any time. We have already recommended Nick to friends.

Sent by Michelle Parker

Nick was very friendly, informative and very thorough. I wouldn’t hesitate to use him again or recommend my friends and family to him.

Sent by Karen Beer

Nick was very efficient booking our trip on the Northern Belle & and the complimentary champagne was a very nice gesture, which made the whole experience very enjoyable!

Sent by Susan Minney

We are so glad we used Nick Webster to book our trip, he has taken all the worry and stress out of trying to do it ourselves it’s a trip of a lifetime for us and we can’t wait to go. Nick is so professional and at the same time very friendly and easy to talk to

Sent by Lisa Biesty

Extremely efficient, we are a party of 8 and so not the easiest of bookings with numerous requests. Nick came back with options and all ticked every box we asked of our holiday

Sent by Jessica Waterfall

Extremely helpful and everything is so easy! Feel very confident in the service which makes you a lot more reassured.

Sent by Gurjit Minhas

Nick Webster is the best travel agent I have ever purchased from. He was so patient with never pushing us in to making a decision. His first priority was always to make sure we got a good deal and we’re happy with what we were purchasing, this is unlike what I had from other travel agents who seem more concerned with their target or getting the sale. Nicks after care was great too from printing all documents checking us in on both legs and also making sure we were looked after when we had a medical issue abroad. I cannot recommend him enough and have already passed his details on to many friends. Thank you Nick

Sent by Diane Hawker

Nick is always very helpful, efficient answers any questions I may have , if he can’t answer straight away he will find out information and get back to me . Is always available and I have great confidence in him and know he will always sort out any isssues and put my mind at rest

Sent by Amit Pannu

Nick has been fantastic, he has taken care every detail of our holiday and been available for advice when ever needed. Truly amazing service. I would thoroughly recommend travel counsellors. The whole family say a massive thank you!

Sent by David Bennett

The service is an excellent and personal experience Thankyou!

Sent by Helen Leaper

I'll never go back to booking holidays without Nick! Nick is always helpful, happy to answer questions, quick to respond and provide options for you to consider. Thank you Nick!

Sent by Susan Skelding

Nick is excellent. Takes time to understand what you want and supports you through the whole process. There’s no pressure and his suggestions and knowledge are brilliant. Prices are competitive. Highly recommend using his services.

Sent by Jane Brown

Nick is very professional and helped us every step of the way with the booking and new requirement. Thankyou Nick.

Sent by Helen Guyatt

Very knowledgeable, offering advice about choice of resort and times of year to travel. Offered numerous alternatives with no pressure. Answered endless questions day or night and was hugely helpful when we needed to change dates of travel only hours after booking.

Sent by Robert Heldreich

Really impressed with Nick. Very quick responses to all our queries on weekends and late a night. Some great suggestions and he quickly tailored a package to suit our requests and our budget.

Sent by Michelle Bowler

Excellent service and very helpful. Makes booking holidays so much easier and it’s nice to be reassured that’s it’s booked with yourself. Thank you

Sent by Carol Littlewood

Nick is fantastic. He knows what we like and makes every detail happen!! Highly recommend.

Sent by Phillip Toone

Good friendly conversation, and nick was very knowledgeable about our destination. Put us at ease over covid restrictions.

Sent by Rachel Cheetham

We always use Nick to book our trips. He takes the stress out of the organisation, he knows what we like and thinks about how to organise the trip to make it the best for our family situation.

Sent by Nicola Whittingham

I always have the utmost confidence that whatever trip I book through Nick it will always be fantastic! His attention to detail and willingness to answer questions, even after hours is commendable! I always recommend Nick to everyone and nobody has ever been left disappointed with his services!

Sent by Stacey Goodwin

Superb service. Highly recommend booking any holiday with Nick.

Sent by Pauline Sanders

Nick has been amazing, helping us plan our next cruise. So informative and supportive, would highly recommend Nick to family and friends. Wonderful service, thank you so much Nick.

Sent by Geoffrey Walters

Nick is a pleasure to work with, and always comes up with the goods. Every holiday booked has been first class. Keep up the excellent work.

Sent by Katie Harper

I’d recommend Nick in a heartbeat! Nothing is too much trouble, I lost count how many times I rang him for advice and support and nothing was ever too much trouble. I have absolute trust in Nick and value the extremely personal, friendly and professional service he provides!! I can’t wait to go on holiday!! THANK YOU Nick!!

Sent by Dawn Monk

If it were available I would rate Nick at 11 !! He is excellent at his job, very helpful, knowledgeable and very professional. He always responds promptly and goes above and beyond to meet your needs and requests. I would recommend Nick every time.

Sent by Richard Marsh

Excellent service as always. Nothing too much trouble. Stress free holiday throughout.

Sent by Clare Radmore

Nick’s a great bloke to deal with, nothing’s too much trouble; we’ve been very anxious about arranging a long overdue holiday in these strange times, but his knowledge and help have really helped us make the right decision for our family after weighing up the pros and cons.

Sent by Emily Tagg

Nick is THE best! Not only does he go the extra mile to find everything you want, he also doesn’t get fed up when you ask loads of questions or get him to look at pricing for things ‘just in case’. With covid related issues he’s kept me up to date all the way and helped us move our holiday to next year with ease! I only ever book through Nick! He makes holidaying easy!

Sent by Cheryl Crane

Nick goes beyond what a high street travel agent does. Our first holiday booked through him was 4 years ago yo jersey for our 20th wedding anniversary. We got to the room at the hotel and there was a card and a bottle of fizz. No matter what day it is nick always responds.

Sent by Rosie Geraghty

Incredible support from Nick. So grateful for his help and answering all my questions. A difficult time to travel but feel very supported! Will definitely use again!!

Sent by Gurbinder Kooner

Whether it’s a staycation or a holiday abroad this is the man for the job!! Great, friendly service and always recommend the best of the best! Caters for all our needs and is a dream to deal with. Quick, concise and all round great service. Feel well looked after and in good hands always!

Sent by Julie Daisley

Very efficient and friendly. Spent a lot of time finding the right package for me on several occasions.

Sent by Kevin Sutton

Excellent service thanks, very pleased with everything and would definitely recommend you to friends and family.

Sent by Matthew Slade

So quick and found brill holiday thanks Nick. We have recommended a family member.

Sent by Ellena Halton

Absolutely fabulous service, so efficient and fast to get us prices and answer all queries.

Sent by Michelle Bowler

Very efficient, personal and professional service.

Sent by John Robinson

Nick is the best wouldn’t have such a wonderful holiday without his help. Everything was absolutely wonderful and everything went according to plan.

Sent by Stewart Hatton

The smooth efficient service I have come to expect always happy to recommend Nick.

Sent by Carol Littlewood

Very patient dedicated individual. Excellent

Sent by Sarah Beirne

Nick has been absolutely amazing all the way through booking our holiday. He has listened to our requirements and has met these with some beautiful places to choose from that exceeded our expectations! Thanks Nick! We’re so excited!!

Sent by Reema Frost

Quick easy professional service. Warm and friendly. Thank you

Sent by Jenna Parkin

We have just booked our 3rd holiday with Nick, he always finds us exactly what we are looking for and is always there if we need him or have any questions. Top quality service and cares about his customers. I would never book my holidays through anyone else and would highly recommend Nick.

Sent by Charles Vernam

The attention to detail and time Nick takes with putting together the perfect holiday is incredible. He will always have at least 3 options for hotels and I always recommend him to friends and family who are looking for the perfect hassle free holiday.

Sent by Mark Jackson

From start to finish when contacting Nick about putting together a city break to New York, he was more than happy to help and answer any and all questions. All be it and how many times I changed my mind on dates and where to stay, and fly from nick bent over backwards to make sure that he would be able to put together the perfect holiday. Highly recommend and will definitely be getting in touch when I plan my next holiday. Thank you Nick.

Sent by Claire Butt

I’ve known Nick a very long time and he is a true gentleman. Very experienced travel advisor & goes that extra mile to ensure every detail is right for our travel needs. I highly recommend Nick to friends & colleagues and will continue to use him for future trips.

Sent by Melanie Wilson

Nick is our go-to now for any holiday planning. Fantastic service, thinks of everything and tailors just to what we need. Highly recommended.

Sent by Stacey Goodwin

Nick was an absolute star on the day Thomas Cook went into liquidation. Sorted out my new flights, answered all my questions and query’s. Would highly recommend Nick’s services.

Sent by Debbie Bowler

So pleased we've found Nick for our travel needs. He took care of everything and took any stress out of organising our holiday. Will definitely use him all the time now for our holidays! Thank you so much Nick, it was a pleasure to deal with you

Sent by Melanie Wilson

What a fantastic service! Usually we book our own holidays, but due to time, and a recommendation from a friend, we contact Nick. Our holiday went like clockwork, he took all the stress out of arrangements. Thank you for taking the hassle out of holiday organisation!

Sent by Jennifer Hutchings

Nick always provides a fantastic service taking all the stress away from the booking process which is much appreciated! He is so quick to respond to any queries and extremely trustworthy. Can't wait to book with you again in the near future Nick and thanks again for all your help you are a real star!

Sent by Melanie Kitchen

We have just returned from our fabulous holiday in the Maldives. We booked for the first time with Nick, It definitely wont be the last,!!!, Initially we were slightly sceptical about the cost but this proved unfounded as we received a very competitive quote for our holiday. Booking and organising a holiday can be quite stressful, booking with Nick wasn't. He takes all the stress out of the booking process and did everything he could to make it the perfect holiday for us (celebrating our ruby wedding anniversary) nothing was to much trouble, he was available to answer every question I asked, I had absolute faith in him and his expertise. He took such care of us, all we had to do was turn up at the airport and enjoy our holiday. We would highly recommend Nick. A massive thank you from us both x

Sent by Reema Frost

I had my honeymoon to Thailand booked and needed some help with organising trips and activities. After being recommended Nick from a friend I contacted him. I was so impressed with his prompt reply, quality products and services i booked 3 excursions. Booking was hassle free and very easy, he simply sent a link to pay! His service didn’t stop there, he was regularly in contact to make sure we were ok and had all the information we needed. All trips ran smoothly as promised by Nick. He even took the time chat to me on the phone in detail regarding my experience and any suggestions I had for improvement! Wow! Fantastic service! Spot on! To no surprise I also found out some more of our friends also use his services. Thank you for all your support Nick, will be in touch regarding our future adventures! Reema

Sent by Jane Catling

Nick has now booked 3 different family holidays for us. I'm sure he grimaces whenever he sees my name appear.. Apparently I'm fussy ?? but nothing is ever too much and his attention to detail is excellent.

Sent by Jenna Parkin

Excellent customer service, nothing is ever too much trouble. Nick left a card at our hotel for us on arrival which was lovely. Nick also checked with us during our holiday that everything was ok and again when we returned home (which of course it was). This just shows he Genuinely cares about the service he provides and his customers. Thank you again for another great holiday.

Sent by Abigail Robinson

Fantastic help and support from nick very knowledgeable and helpful, thank you!

Sent by Samantha Morris

Fantastic service from Nick so far, Nothing has been too much trouble and Nick always replies straight away to any questions I have had. Very polite and professional and he has helped me narrow down the holiday choices! Quotes were always sent over quickly even at weekends and late at night! I would have no hesitation in using Nick again and recommending him to friends and family.

Sent by John Hemsworth

Nick has been available all the way through the booking experience from airport hotels, flights, hotels in USA and car hire. Received speedy responses to all questions which has made our lives easier. Nick seems to be available 24/7! Already recommended Nick to family who have now also booked holidays with him. Thanks Nick for all your help and patience.

Sent by Steven Bligh

Nick is very courteous, efficient and knowledgeable about travelling. Its a pleasure working with him for the third time to book our holidays.

Sent by Steven Bligh

Nick is very courteous, efficient and knowledgeable about travelling Its a pleasure working with him for the third time to book our holidays.

Sent by Jacey Allen

Nick is very professional, accommodating, flexible, understanding and very knowledgeable. Nothing is ever too much trouble, and I know that he treats our holiday plans with as much care and consideration as he would his own.

Sent by Nicola Farmery

After another travel company let us down, nick was fantastic and found us the same holiday, with a better room upgrade for a lesser price! He has been so helpful, true professional with a caring nature!

Sent by Andrew Campbell

Delivered everything we wanted, professional and friendly would not hesitate to recommend to anyone 10/10.

Sent by Danielle Wilkinson

I could not recommend Nick enough. We booked our honeymoon through him and nothing at all was too much hassle and he did not stop searching for hotels until he knew we were 100% happy. Then any other questions I had since booking he replies instantly. The paperwork he sent through was so simple to follow.It really is the little details that make it.. writing our luggage tags out for us. Including some little wooden personalised tags. Leaving us a note in each destination wishing us a happy honeymoon. Even whilst we were away I had a question and again answered within minutes. There will never be enough words or ways to thank you Nick for all what you've done! Once we are over the jet lag we will be in touch for you to plan our next adventure! xx

Sent by Katie Harper

Nick is really friendly and very efficient, he was able to find me a selection of different options for holidays and when I changed my mind completely, nothing was too much trouble, he just started over again! Thank you Nick, would definitely recommend you and the travel counsellors! The app is brilliant too!

Sent by Craig Dawson

Fantastic!!! Gave Nick a call late summer told him was interested in going out to Antigua early 2019 to watch the test match... no dates at this stage but we spoke about hotels etc. Dates for the tour came out at 0730 one morning and by 0800 I had flights, hotel, transfers and everything all sorted!!! Now if that isn’t a fantastic service I don’t know what is. All my confirmation in different folders so everything was organised. Arrived Antigua to a transfer which was waiting at the airport to the hotel and on arrival he’d left a little message in the room as a thank you. The professionalism is second to none, no hassle whatsoever and any query you know he’s there which puts you at ease. I will never ever forget the trip I’ve just been on through Nick, it really was the best holiday of my life so far! For anyone who hasn’t had the privilege of booking a holiday or even a little city break away with Nick you need too!!!! I’ll be back!!! 100%!!

Sent by Richard Marsh

Home after a superb holiday in Reykjavik, Iceland. Anyone looking to go away at some point in the future then I’d definitely recommend Nick to sort it all for you. Completely stress & hassle free even to the finest little detail. 10/10

Sent by Tom Richardson

Booked a trip with Nick to Iceland, told him where I wanted to go and what trips I wanted to do, sat back and chilled out. No fuss whatsoever. Where you normally book a holiday through travel agents and get dumped at your hotel with a rep often only available an hour or so a day it’s great to have a 24 hour service from someone who can be trusted to give you the best advice there is! I highly recommend Nick from Travel Counsellors no matter what your trip. I’ve recommended him to friends and they completely agree with me! Keep up the good work!

Sent by Sarah Melton

I normally do all the research for my trips, but decided to give Nick a brief and book everything for me. Such great service, which is sadly missing in todays society! Really nice to be looked after, and all the details taken care of for you. Oh and the holiday? Perfect!

Sent by Jacey Allen

Would not hesitate to recommend Nick to anyone, he has been extremely efficient and helpful throughout the whole booking experience.

Sent by John Brayford

Superb again! Quick efficient simple.

Sent by Diane Hawker

Nick was recommended to us by a friend who had done a similar holiday. As my husband usually sorts all our holidays himself we weren’t quite sure what to expect. Nick was very helpful from the start as we wanted to do a safari holiday but didn’t quite know where to start. He listened to our requests and planned us the perfect safari lodge followed by 5 nights in Mauritius. Everything went very smoothly great seats on the plane smooth private transfers beautiful lodge followed by a fabulous hotel by the sea. Nick was always available to answer questions he kept in touch while we were away to make sure all was well. A welcome letter in both places and a lovely bottle of wine to welcome us at our hotel. Thank you so much for organising this special holiday for my husbands 60th birthday we will definitely be asking for your help again in the future and would recommend Nick Webster and Travel Counsellors to everyone.

Sent by Helen Marriott

Nick is so friendly and helpful. He listens and then works hard to meet our wishes and needs.

Sent by Rebecca Warrington

Well where do I start? This is the first time we have used Travel Counsellors and I sincerely hope it’s not the last From the initial booking stage we felt at absolute ease and had full confidence in Nick our Travel Counsellor. If we had a question at any point he was straight back to us and more often than not had actually dealt with our question before we had asked it! It was my daughters birthday whilst we were away and I mentioned this to Nick and his reply way “I had seen that, leave it with me”. The day of her birthday, she received a full, personalised birthday cake, a card from the resort, a message from Nick and a happy birthday serenade from the staff when we went to dinner- absolutely perfect! To say Nick went above and beyond would be an understatement as he sent us a message to say he would be on annual leave for the last few days of our holiday but gave us the contact details of 1 of his colleagues ‘should’ we need anything? A couple of days later (on my daughters birthday) he sent us a message (whilst on his annual leave) to check everything was ok? I cannot thank Nick enough for all he did for us and for sure will recommend Travel Counsellors to all who will listen! A HUGE Thank You for making our holiday AMAZING!

Sent by Malcolm Siddons

Very very pleased with the way our enquiry was handled and the package that was finally put in place. Will definitely be recommending Nick to our friends.

Sent by Wendy Roe

Nick was so helpful and friendly he made booking this special holiday so easy for us giving us advice and choice, Thanks, highly recommend you and will use you again

Sent by Josef Russell

Very helpful, very quick and attentive to my needs! Highly recommend.

Sent by Adam Powell

5* service from a 5* guy. Booking through Nick made our family holiday to Disney Florida that little more magical. We all had an amazing time and cannot thank Nick enough, he looked after us from start to finish Highly recommended if your looking for someone whose passionate & clearly great at what they do! `If Carlsberg made Travel Agents` Nick would be the one! Thanks again.

Sent by Tina Chapman

First class from booking, traveling and accommodation. An amazing experience for me and my 15yr old son. Nick was always there in touch nothing to much bother for him. Dubai an amazing experience, completely recommend the Waldorf Astoria on the Palm. Nick the hotel,room, flight seats and private transfer amazing. Use Nick Webster of Travel Counsellors. Brilliant thankyou so much.

Sent by Lucy Brown

Back from what was the best holiday ever! Nick, I just want to say a big thank you for making everything run smoothly!! Will never book my holidays with anyone else but you! Even the little touches like the letter when we arrived! Thank you.

Sent by Clare Radmore

Totally recommend Nick to anyone - whether you’ve got a destination in mind or not. We’ve just returned from an amazing holiday at The Grand at Moon Palace, Cancun and Nick’s service was personal and top class from start to finish. He contacted us regularly during our time away and got us a great deal too, which is obviously important. He even managed to sort us some macaroons in a white milk chocolate box in our room when we arrived! Amazing! Will definitely go to him again next time we’re looking to book.

Sent by Jennifer Regan

Excellent professional and personal service. Would highly recommend you speak to Nick when booking your next holiday.

Sent by Amanda Mason

Absolute tip-top service from Nick from the moment we first contacted him with an enquiry about an African holiday to the moment we landed safely back in the UK. Nothing was too much trouble for him (even when I had late night panics about such a big trip - he was there). The Commodore Hotel in Capetown was wonderful - a full VIP treatment from the minute we arrived and then a full luxury package at Pumba Private Game Reserve. Everything about this trip was a perfect dream - the flight seats, the private transfers, the accommodation. I wouldn't be surprised if he'd arranged the sunshine too! You're amazing, Nick, you made our dream come true and turned our holiday into an adventure! So much better than a high street travel agent. Thank you ever so much.

Sent by Matthew Horobin

Nick was extremely polite and helpful, especially with me constantly changing holiday locations and potential dates. He couldn’t do enough for me and worked hard to find me our ideal holiday.

Sent by Julie Truman

We wouldn't know what to do without you! Thanks for all your help Nick.

Sent by Jenna Parkin

I would just like to say a massive thank you for making our holiday amazing. You made it totally hassle free and I couldn’t recommend your service enough, nothing is too much, even for a pain like me. Top quality service and I would never book through anyone else. Thank you again, now time to sort out the next one.

Sent by Darren Richardson

Well can't fault this service one bit. Told Nick what I wanted and voila, its all done for you. Kept in touch at all times and little bits like a welcome note at the complex and a welcome home card when I got back made a nice change. Will definitely recommend him to my friends, Top Draw 5*

Sent by Audrey Woodruff

Went to New York for 5 days, had the time of my life. Nick sorted out everything that needed to be sorted. From the meal on the plane to booking to see Miss Saigon. The hotel I stayed at, New Yorker, was fantastic, had a very spacious room. Thanks Nick.

Sent by Andrew Russell

Excellent service thank you Nick. Really looking forward to our holiday, Very happy that everything is taken care of and knowing you are there should we need you. Happy to recommend Nick as your Travel Counsellor!

Sent by Melissa Richmond

Nick did an amazing job of finding our dream honeymoon and had the patience of a saint!

Sent by Mandy Mason

It's not every day I come back from aqua aerobics to find an adventure to South Africa in my inbox! Huge thanks to Nick Webster for taking our wishlist and creating this bespoke experience for us - Nick, you've been a total gem, I'm so excited for this.

Sent by Anne Marie Hession

Nick was great organising our honeymoon, getting back to us so quickly and nothing was too much trouble! Would highly recommend!

Sent by Jean Hornbuckle

Very knowledgeable to all our travel / accommodation requests & supplying answers to all our questions, plus contactable by all methods.

Sent by Adrian Summerfield

Nick I would just like to thank you for the time and effort you put in to making Shelley's 50th birthday holiday trouble free. With the exception of the weather (which was out of your control) we had a great time. Couldn't complain about any of our accommodation, the car hire or flights. I found it so much more personal having you a phone call away and with you being in touch regularly prior to the holiday was so reassuring. Thanks again. I keep plugging you and the company and will certainly give you a call when/if I can afford my next holiday.

Sent by Sue Richards

Nick sorted our holiday in no time and saved me and my friend a a lot of stress having to find time to go to a travel agent shop. Would use Travel Counsellors again.

Sent by Dominic Moore

Nick couldn't have been more accommodating or patient. Perfect for a honeymoon. Would definitely recommend him for similar bookings to others

Sent by Alasdair Adam

Nick Is always available for help and advice and talks you through the booking process and can work around you. We will be using Nick again for a future trip. Nick is a great agent with a lot of experience in the industry. I recomend everyone to book with Nick.

Sent by Helen Marriott

Excellent, friendly service. Nick listened to my ideas, then found the perfect cruise for me, at a great price.

Sent by Mark Chapman

Nick was absolutely fantastic. He found the holiday we wanted and went out of his way to help us. We cannot praise him enough. We've already spoken to friends and family and recommended him to them. A great asset to Travel Counsellors. Thank you.

Sent by Scott Gillett

Great service from Nick. Happy to answer any questions I had.

Sent by George Salloway

Thanks you very much Nick for helping me book my holiday! It's been a long process, finally managing to get time off and being unable to find spare time to research holidays, you guys made it achievable. Thank you so much!

Sent by Stewart Willis

Excellent service and good knowledge and understanding of my travel requirements.

Sent by Cheryl Crane

We found Nick very helpful and accommodating in helping us to book a holiday to Jersey next year for our 20th wedding anniversary. Nothing was too much trouble and everything was explained fully. We will be using Nick again for any future holidays and we are recommending him to family and friends. Overall a very good experience.

Sent by Hollie Ward

Absolutely fantastic service from Nick. We couldn't be happier and we look forward our honeymoon and working with Nick throughout the next year. :-) Hollie and Joe

Sent by Nicola Pipes

..and I already have recommended you to a few friends and so has my Mum to a few of hers. I was particularly impressed with the speed of correspondence and with how quickly you were able to find something to fit my requested criteria.Many thanks x

Sent by Natalie Wray

Excellent service, quick response, good value would recommend. Thanks

Sent by Barbara Barker

All done professionally and quickly, excellent!

Sent by William Marchant

Brilliant service and value would highly recommend

Sent by Ben Smyth

Nick was fantastic! Found the perfect destination for our honeymoon working around the clock. Finalising late at night!

Sent by Nigel Lachs

My experience using Nick from Travel Counsellors was totally perfect in every way , the flights to & from Portugal aswell as our transport to & from our hotel were on time to the minute. The flight seats were booked for us & boarding passes supplied as well as knowledge of baggage allowance knowing how strict Ryan Air are.I was finding it difficult to get the same hotel as our friends using other tour operators but within 15 minutes of asking Nick it was done . I will not hesitate to use Nick from Travel Counsellors again. ( Very friendly & helpfull )

Sent by Rebecca Baker

I already have recommended you, and we will certainly be using your services again :)

Sent by John Brayford

Brilliant and still helping now even though everything booked!10/10

Sent by Danny Simpson

Easy, swift, exactly what I wanted. Big recommend