Sent by Paul K
Windsor 25/02/2026
Nicola has put together a fantastic holiday for us in America, stitching together 3 nights in New York a Caribbean cruise and then a couple of days in Miami Beach.
Based In Windsor
Nicola Donaldson
Available for new enquiries
It's Nice To Meet You
Hello, my name is Nicola Donaldson and I have been a personal Travel Counsellor for 10 years, and I'm based in Windsor, Berkshire.
I have more than 25 years experience working in the travel industry - prior to Travel Counsellors I worked in airlines and airports in the UK and overseas - and have spent seven years living abroad, most recently in Stockholm, Sweden and prior to that, six years in Abu Dhabi, United Arab Emirates.
Of course I love to travel, but what I love more is to share that feeling with others, and see everyone experience and enjoy their adventures, wherever they are in the world. That's the major bonus of being a Travel Counsellor as you are helping people make their travel dreams become a reality. I want to help you make memories on your travels and by working with me I aim to make that happen - effortlessly and stress free. I particularly love organising travel that is a bit more complex - think multiple locations, island hopping, train travel and more. This is where my expertise really comes into play.
Over the years, I've been lucky enough to travel to many destinations (54 countries and counting!) including the Caribbean, the USA, Canada, The Far East (Thailand, Vietnam, Cambodia, China, Singapore), India, Sri Lanka, Australia, South Africa, North Africa and Kenya and much of Europe and its glorious historical cities as well as the beautiful beaches of Spain, Portugal, Italy, Greece and France, to name a few. I've even done a road trip from Sweden to England traveling with a cat and dog in the back of the car!
So where else is on my bucket list? I would really like to explore South America. Argentina and Costa Rica spring to mind and I am trying to visit at least one new country every year.
I'm a natural born organiser and have completed many bespoke itineraries to satisfy the tick-lists of myself and my customers, be they complex or more straightforward; luxury or shoestring budget; business or pleasure. It's another reason why I chose to become a Travel Counsellor. Having the knowledge and bespoke personal service that I can provide along with the back-up and support of the Travel Counsellors' team is a unique success formula leading to a lifetime of stress-free travel planning and making wonderful new memories.
Please, don't hesitate to contact me with your requirements for your next trip whether it's business or leisure, UK or abroad. I am available daytime and evenings to discuss your travel needs.
I look forward to hearing from you.
My customer stories
Sent by Jen Roach
Warfield 25/02/2026
I regularly recommend Nicola as I trust my friends will never be disappointed with her holiday recommendations, her attention to detail and her willingness to listen and assist with any questions or concerns. Would never use anyone else!!
Sent by Lyn West Wigley
Surrey 25/02/2026
Fantastic service from start to finish, we had a couple of changes, which where completed, and new prices delivered very quickly, never used a service like this, but will definitely be using again
Sent by Ryan W
Maidenhead 25/02/2026
Super service - good options and quick communication - makes it easy to deal with and make a quick decision.
Sent by Hilary Light
Ascot 25/02/2026
Nicola is lovely to deal with and so efficient. She fixes everything!!!
Sent by Tim Quickenden
Fareham 25/02/2026
Brilliant service, really impressed with how quickly a great holiday was arranged for us. A+
Sent by Carole B
London 25/02/2026
Arranging our holiday through Nicola is so easy avoiding days of work for us, plus we have the added security of her support when travelling. Tailored made trips without the hassle!
Sent by Victoria Hayman
London 25/02/2026
I could not find a more caring, more thorough, or a more listening travel agent. Nicola allows nothing to ‘fall through the cracks’. She hears every preference, whim and request you have….for example, I stated years ago, I have a preference to stay in hotels owned by the people of that country. Nicola has since that time, found us wonderful locally owned hotels which have truly added to our holiday pleasure. She is a unique gem.
Sent by Mary Register
Fareham 25/02/2026
Nicola was very helpful, as usual,with my booking. I would recommend her for all bookings.
Sent by Anna Larbi
London 25/02/2026
Nicola always provides us with a superb tailor made holiday and making suggestions and providing options that we hadn't thought of to make sure we get the absolute best out of our vacation. The service is second to none.
Sent by Emma Ryan
Windsor 25/02/2026
I have already recommended Nicola to my family and friends. She provided an excellent service in helping me plan a surprise trip to Sicily for my husband's 60th birthday. Nicola is friendly, efficient and knowledgeable, and made the whole process fun and easy.
Sent by N Cooper
Northants 04/12/2018
Nicola was fantastic and found us the perfect holiday at the right price and answered loads of supplementary questions too. This is the second time we have used her and won’t be the last
Sent by Mary R
Fareham 12/06/2018
Nicola was very helpful in booking our cruise and went out of her way to get us the best available state room, would highly recommend her.
Sent by D Williams
Reading 12/06/2018
The ease with which I can tell you my requirements and leave it with you to come up with ideas & suggestions, is what makes the difference for me. Your knowledge of the travel market is remarkable, and all the hints and tips of what to and not do are priceless.
Sent by S Kemp
Maidenhead 12/06/2018
Thank you for the lovely, friendly service.
Sent by A Downs
Surrey 15/01/2018
I would thoroughly recommend Nicola. Great service. Flexible, fast and totally gets our corporate needs. Thanks Nicola.
Sent by G Long
Ascot 11/01/2018
Nicola is brilliant, calm, organised and patient. She was very focussed on our needs and gave us a welcome choice of options. She saved us lots of time and hassle getting this holiday sorted for us.
Sent by R Fogg
Wraysbury 23/10/2017
Professional and personal service from Nicola Donaldson. Quick and efficient too!
Sent by S Stevens
Stokenchurch 05/09/2017
Really friendly, thorough and very knowledgeable. Well done Nicola :)
Sent by L Tobias
Maidenhead 04/09/2017
Nicola went above and beyond what I expected to help my sort out my flights and was a wonderful Ambassador for Travel Counsellors. I have told all my friends and clients about her. She's an absolute star. Thank you Nicola
Sent by J Haley
Maidenhead 23/08/2017
'most likely' isnt good enough....absolutely will definitely recommend and already have. The most fantastic stress free booking of a holiday ever. What a joy it was to receive the holidays and then my girls and I sat down to decide our favourite place. I knew this service existed but didnt realise that is was a free service and it was only through networking that I discovered the real value of Nicola's job. The best kept secret that shouldnt be a secret!!
Sent by C Snaith
Maidenhead 23/08/2017
Nicola was amazing, understood what we wanted straight away helped with advice and suggestions and took all the arranging and planning on board. Best service and would definitely recommend.
Sent by V Rutter
London 23/08/2017
Words can't describe how happy I am with Nicola's service. At short notice she found me EXACTLY the holiday I was looking for, She went above and beyond the call of duty and spent hours searching and suggesting possibilities which were all within my budget and met my criteria. She has saved me from the annual trawl through the internet and has literally taken care of everything. Thank you so much.
Sent by E Stevens
Liverpool 23/08/2017
Nicola was very pleasant to speak to and was very efficient.
Sent by H Light
Windlesham, Surrey 08/05/2017
Nothing is too much trouble for Nicola. She is not pushy and researches anything I ask before discussing and advising me.
Sent by N Cooper
Northants 13/03/2017
Nicola was superb. With my busy lifestyle I often messaged her late at night and she always was quick to respond outside of 'normal' working hours! Would highly recommend.
Sent by T Williams
Lancashire 13/03/2017
It is so good to be able to experience bespoke trips tailor made to my needs and wishes.
Sent by H Pabla
Langley 21/02/2017
Nicola is very knowledgeable about her holiday offerings. - she was timely with her responses and above all patient as we tried to decide on our holiday choices.
Sent by V Rutter
Chiswick, London 04/08/2016
Booking our trip via Nicola was so easy. We gave her a brief and she came back to us on that same day with a range of options - with a personalised blurb about each. Once we decided to go ahead she was a delight to deal with over the phone. I have not used a travel agent for years but I wouldn't think twice about using Nicola again.
Sent by Louisa Rebec
Abu Dhabi, UAE 01/04/2016
It was great having Nicola help us with our family travel plans. I consider myself a complicated demanding customer as I like adventurous travel but need to consider small children. I am very specific in what I don't want but cant always express what I do want. Nicola listened, she responded rapidly and provided customized recommendations for our family vacation. Nicola has arranged our travel very quickly offering very competitive rates and discounts. She has provided me and the family with a very organized travel plan well ahead of our travels and provided us with a peace of mind that all is considered.
Sent by Faye Pritchard
Richmond Upon Thames 01/04/2016
Nicola offered a superb service, listened to my requirements and tailored her search for my holiday perfectly! I was delighted to book and will certainly be using Nicola's service again, as well as recommending her to my friends and family!
Sent by Mary Rose Taylor
London 01/04/2016
Exceptional A1 service. Nicola was very helpful. I am a very demanding client and she has helped my sister and I with outmost patience and respect to all our demands with all her expert help and advice. Thank you Nicola. I will definitely recommend Travel Counsellors to all my family and friends. Thank you Nicola
Sent by Joanne Moles
Essex, UK 01/04/2016
Fantastic service would absolutely recommend Nicola to all my friends and family. Brilliant personal service where going the extra mile was absolutely no trouble at all. Thank you.
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
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