Nicola is very helpful and responsive to any queries very quickly.

Nicola has put together a fantastic holiday for us in America, stitching together 3 nights in New York a Caribbean cruise and then a couple of days in Miami Beach.

I regularly recommend Nicola as I trust my friends will never be disappointed with her holiday recommendations, her attention to detail and her willingness to listen and assist with any questions or concerns. Would never use anyone else!!

Fantastic service from start to finish, we had a couple of changes, which where completed, and new prices delivered very quickly, never used a service like this, but will definitely be using again

Super service - good options and quick communication - makes it easy to deal with and make a quick decision.

Nicola is lovely to deal with and so efficient. She fixes everything!!!

Brilliant service, really impressed with how quickly a great holiday was arranged for us. A+

Arranging our holiday through Nicola is so easy avoiding days of work for us, plus we have the added security of her support when travelling. Tailored made trips without the hassle!

I could not find a more caring, more thorough, or a more listening travel agent. Nicola allows nothing to ‘fall through the cracks’. She hears every preference, whim and request you have….for example, I stated years ago, I have a preference to stay in hotels owned by the people of that country. Nicola has since that time, found us wonderful locally owned hotels which have truly added to our holiday pleasure. She is a unique gem.

Nicola was very helpful, as usual,with my booking. I would recommend her for all bookings.

Nicola always provides us with a superb tailor made holiday and making suggestions and providing options that we hadn't thought of to make sure we get the absolute best out of our vacation. The service is second to none.

I have already recommended Nicola to my family and friends. She provided an excellent service in helping me plan a surprise trip to Sicily for my husband's 60th birthday. Nicola is friendly, efficient and knowledgeable, and made the whole process fun and easy.

Nicola was fantastic and found us the perfect holiday at the right price and answered loads of supplementary questions too. This is the second time we have used her and won’t be the last

Nicola was very helpful in booking our cruise and went out of her way to get us the best available state room, would highly recommend her.

The ease with which I can tell you my requirements and leave it with you to come up with ideas & suggestions, is what makes the difference for me. Your knowledge of the travel market is remarkable, and all the hints and tips of what to and not do are priceless.

Thank you for the lovely, friendly service.

I would thoroughly recommend Nicola. Great service. Flexible, fast and totally gets our corporate needs. Thanks Nicola.

Nicola is brilliant, calm, organised and patient. She was very focussed on our needs and gave us a welcome choice of options. She saved us lots of time and hassle getting this holiday sorted for us.

Professional and personal service from Nicola Donaldson. Quick and efficient too!

Really friendly, thorough and very knowledgeable. Well done Nicola :)

Nicola went above and beyond what I expected to help my sort out my flights and was a wonderful Ambassador for Travel Counsellors. I have told all my friends and clients about her. She's an absolute star. Thank you Nicola

'most likely' isnt good enough....absolutely will definitely recommend and already have. The most fantastic stress free booking of a holiday ever. What a joy it was to receive the holidays and then my girls and I sat down to decide our favourite place. I knew this service existed but didnt realise that is was a free service and it was only through networking that I discovered the real value of Nicola's job. The best kept secret that shouldnt be a secret!!

Nicola was amazing, understood what we wanted straight away helped with advice and suggestions and took all the arranging and planning on board. Best service and would definitely recommend.

Words can't describe how happy I am with Nicola's service. At short notice she found me EXACTLY the holiday I was looking for, She went above and beyond the call of duty and spent hours searching and suggesting possibilities which were all within my budget and met my criteria. She has saved me from the annual trawl through the internet and has literally taken care of everything. Thank you so much.

Nicola was very pleasant to speak to and was very efficient.

Nothing is too much trouble for Nicola. She is not pushy and researches anything I ask before discussing and advising me.

Nicola was superb. With my busy lifestyle I often messaged her late at night and she always was quick to respond outside of 'normal' working hours! Would highly recommend.

It is so good to be able to experience bespoke trips tailor made to my needs and wishes.

Nicola is very knowledgeable about her holiday offerings. - she was timely with her responses and above all patient as we tried to decide on our holiday choices.

Booking our trip via Nicola was so easy. We gave her a brief and she came back to us on that same day with a range of options - with a personalised blurb about each. Once we decided to go ahead she was a delight to deal with over the phone. I have not used a travel agent for years but I wouldn't think twice about using Nicola again.

It was great having Nicola help us with our family travel plans. I consider myself a complicated demanding customer as I like adventurous travel but need to consider small children. I am very specific in what I don't want but cant always express what I do want. Nicola listened, she responded rapidly and provided customized recommendations for our family vacation. Nicola has arranged our travel very quickly offering very competitive rates and discounts. She has provided me and the family with a very organized travel plan well ahead of our travels and provided us with a peace of mind that all is considered.

Nicola offered a superb service, listened to my requirements and tailored her search for my holiday perfectly! I was delighted to book and will certainly be using Nicola's service again, as well as recommending her to my friends and family!

Exceptional A1 service. Nicola was very helpful. I am a very demanding client and she has helped my sister and I with outmost patience and respect to all our demands with all her expert help and advice. Thank you Nicola. I will definitely recommend Travel Counsellors to all my family and friends. Thank you Nicola

Fantastic service would absolutely recommend Nicola to all my friends and family. Brilliant personal service where going the extra mile was absolutely no trouble at all. Thank you.