Based in North East London

Nic Foley

It's Nice To Meet You

Hello, my name is Nic and I am based in Woodford Green.

If you are looking to book a travel experience where you will create life-time memories, you have found the right person.

What do I do?
I specialise in Luxury Travel: Tailor-made... Family Holidays… Honeymoons... Ski... Weddings... Disney Holidays... Groups... City Breaks... Australia… Florida... New York... Dubai... Mexico.... The Caribbean… Las Vegas... Mauritius... Africa… Europe... India.... the list goes on

I help create memorable trips for my clients. By taking the time to get to know you personally I will build a detailed picture of the places you like to visit and the things you love to do on holiday, allowing me to truly tailor-make your trip.

I provide a personal service which is simply not available when booking your travel online. Client satisfaction is tremendously important to me and I pride myself on personal care, treating every holiday as if it were my own and going the extra mile for my clients. You will always speak to me and with flexible hours I am available at times to suit you.

Your travel plans are as unique as you are – built from scratch to fit you perfectly. Our award winning technology provides access to all the big travel industry names, alongside many niche companies that are not always available online. With no ties to any travel providers my advice will always be impartial and honest.

To keep your money safe, Travel Counsellors offer the best financial protection in the industry - everything you book through me will be 100% financially protected against supplier failure by ATOL or the Travel Counsellors Financial Trust.

A little bit about me:
I am extremely passionate about travel and have a wealth of experience, with over 20 years of travelling the World for pleasure and business. I lived in Australia for 3 years; have worked in Singapore, Hong Kong, Ireland and Florida; and have visited many places including North America, Canada, Mexico, the Caribbean, Australia, New Zealand, the Cook Islands, the Middle East, Africa, Mauritius, India, Thailand, Malaysia and many European countries.

Researching and booking a holiday shouldn’t be a chore to add to your list – I offer you a much simpler way to book your perfect travel plans, free from the stresses and headaches of the internet.

So, if you would like to book a travel plan which has been built around you - with the peace of mind that your money is 100% protected - I would be delighted to help!


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Videos

Virtual Voyage to Namibia


We are so pleased to see that Namibia is now on the UK travel corridor. Join us for our Virtual Voyage to see some of the highlights of a trip to Namibia.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Out and About in Lanzarote

04 August 2020

Given the change in the FCO advice and the recent requirement to quarantine on return from the Canary Islands, I debated whether to post about our experience of being out and about in Lanzarote. However, several of my clients have asked me about the experience, so I felt it might be useful should the advice change again in the near future. My experience in Lanzarote made me feel that they are taking it all much more seriously than the UK and I felt much safer there than I do here. IN RESORT As it's not as busy as it would usually be in the peak of summer, it was so easy to maintain social distance when walking around the resort. I never felt that people were walking too close or not keeping their distance. SHOPS We took the opportunity to do a little retail therapy (I haven't been into a clothes shop since early March) and visited a couple of malls in town centres and the shops along the seafront in Playa Blanca. Masks were mandatory in all shops and malls, and all staff were wearing them too. The shops all have hand sanitiser by the entrance and the shop staff will not let you enter the store unless you use it, and they are not afraid to ask you. Most shops have a one way system in place, which is clearly marked, and separate entrance and exit. They weren't busy but some shops did have a limit on the number of people they would allow in store at one time. If you tried clothes on, most stores had somewhere for you to put the clothes that you didn't buy. They then sanitised these items before putting them back on the shelf. We popped into a supermarket to buy some water and they took your temperature before you could enter. You were also not allowed to take any bags in with you and were asked to put them in a locker. RESTAURANTS Again, the restaurants we visited during our trip had hand sanitiser by the entrance and you were asked to use it. Masks were required until you sat down, at which point they could be removed. All staff wore masks, even in the outdoor restaurants and cafes. Menus were not available, instead online menus were available which were accessible on their website or by scanning a QR code. Instead of a large bottle of olive oil and salt/pepper on the table, the restaurants had individual, one-use condiments. RETURN AIRPORT Lanzarote airport was quiet in departures. There was no queue at security and we got through in minutes. Duty Free was fully open although there were signs reminding you to socially distance. All other shops were closed. There was one sandwich bar open for food and drink and a couple of machines for crisps, chocolate, cold drinks and tea/coffee. ******************* After my 4-day visit last week I would definitely have returned to Lanzarote with my family and felt safe doing so. I feel so sad for the locals as they have done everything possible to make it safe for tourists, putting great protocols in place and keeping the case numbers low. I appreciate that travel at this point in time isn't for everyone, but I am so pleased that I was able to visit and given my experience whilst in Lanzarote would return again if I could. Please do give me a call if you have any questions about my trip or would like to find out more. Nic 020 3051 1970 or

Dipping my toes back into travel

04 August 2020

EXPERIENCE OF LUTON AIRPORT Luton Airport was busier than I expected it to be although everyone was wearing masks and most people were observing the social distancing rules. It was early so not all shops were open yet. Boots and WHSmiths were busy, with reasonable queues outside to maintain social distancing. Pret a Manger and Starbucks had small queues but only around 10 mins from start to finish. None of the main eat-in restaurants were open. Duty Free was could buy alcohol and gifts/sweets but no access to the area with beauty/perfume. Hand sanitiser was available throughout the airport. Security didn't take too long to get through - there were new screens between each person where you put your bags on the conveyor to help with social distancing. ON BOARD RYANAIR Ryanair have implemented new measures to protect the health of passengers including: - Mandatory to wear a face mask in the airport and on board (you may only take it off if you are eating or drinking) - Remain seated at all times - queuing for the loo is not permitted - Crew will wear a face mask at all times - Aircraft are disinfected daily, effective for over 24 hours - Aircraft are fitted with state of the art filtering systems, which removes 99% of airborne particles Our Experience: We had priority boarding and when we got to the gate went straight onto the plane. The gate crew took our passports and boarding passes as usual. We each had a trolley case and took it on board with no questions. They didn't measure or weigh our cases as is the norm with Ryanair. The flight wasn't full and there were plenty of spare seats, with no one next to us. However, I believe flights are getting busier and have heard from other people that their flights were full with no social distancing for seating. We thought that it might be uncomfortable wearing a mask for the duration but we got used to it. Everyone I saw adhered to the rules. During the flight there were several announcements reminding passengers to wear masks at all times, to wash their hands regularly and to call a member of the crew if you wanted to use the loo - they managed a virtual queuing system and told you when it was your turn to go. There was a food and beverage service on the flight, in fact the trolley went past around 4 times as not many people bought anything. They were offering a limited selection of hot and cold food and snacks, chocolate, pringles, soft and alcoholic drinks. Ryanair are not selling hot drinks on board in July but our cabin crew told us they expect to re-start in August. No menus on board - you need to download the Ryanair app before you travel and look at all the menus whilst you have WiFi. You could save favourites so you could access them from on board. Only card payments are currently accepted on board. Duty free was sold on board - not sure if this was a limited selection. ARRIVAL AT LANZAROTE: We got through the airport very quickly, with no queue at passport control. There were signs telling you not to take your mask off when you handed over your passport. Straight after passport control there were lots of people in high vis jackets who asked you to present your QR code or paper entry form (you need to complete this no earlier than 48 hours before arrival). We walked through an arch which checked your temperature although there were no signs telling you, and we only found out when we asked a Jet2 rep who the people were in white coats. Car hire desks were all open and they sanitised the counter and card machines between every customer. We'd pre-booked ours and the process was very efficient. We were relaxing beside the pool by lunchtime! I'll follow this blog with one about the fabulous hotel, Princesa Yaiza, and another about our experience out and about in Lanzarote. Do let me know if you have any questions about my experience or if I haven't covered everything.

Princess Yaiza - a family friendly 5* resort in Playa Blanca, Lanzarote

04 August 2020

This beautiful hotel has 385 rooms offering different configurations to accommodate 2-6 people, with 6 outdoor pools, Spa, gym, and 7 restaurants. An excellent kids club, tennis and basketball courts make this the ideal family resort. Situated on the beach, with Playa Blanca centre and the Rubicon Marina either side accessible via a promenade walkway and all of this only 30 mins transfer from the airport. It gets the thumbs up from me and I can see why I have many clients who return year on year! Lanzarote is an all year round destination so is also perfect for a short weekend break in the sunshine ?? Get an early morning flight and be relaxing around the pool by lunchtime! *PROTOCOLS* Lots of new protocols are in place which the hotel are constantly updating and due to just reopening this week not all restaurants are currently being used but will do gradually as it becomes busier. The family wing of the hotel is reopening on Saturday and occupancy is increasing daily. - In the restaurant you need to use hand sanitiser on arrival and wear a mask when walking around or at the buffet - There are no physical menus in the restaurant or by the pool - you can access them on the Princesa Yaiza app or via QR code - You are not required to wear masks outside, by the pool or on the beach - Sunbeds are fairly well spaced around the pool and sunbeds and mattresses are disinfected daily - Reduced hours and capacity in Kikoland kids club, but this will increase as the resort gets busier - Sports courts are open but Spa is shut - The hotel boutiques have reduced opening hours and some are currently closed - Hand sanitiser is available around the hotel and there is a small bottle in your bathroom with the usual amenities - All staff are wearing masks, even outside by the pool - When you check in they ask what time you would like your housekeeping and turn down services - All glasses in the room are sealed in a plastic bag and have been sanitised

A Romantic Break in Venice

09 September 2018

After our extremely empty flight from London City Airport (only 30 passengers) and a wonderful trip across the lagoon James Bond Style, we arrived at the beautiful Belmond Hotel Cipriani. What a stunning hotel set on the peaceful Giudecca Island. I was truly lost for words! We were spoilt with a Junior Suite with a balcony and lagoon view, along with a welcome note and bottle of Prosecco. The Suite was spacious and airy, with a separate living area with doors to the balcony, a King Size bed in the bedroom (also with doors to the balcony), a walk-in wardrobe and a large bathroom with bath, separate shower and his and hers sinks. The room was so beautiful that we didn’t want to leave it to head out for the afternoon and stayed admiring the view on the balcony with just one more glass of Prosecco on Italian time. Having been to Venice 18 months ago we had visited a lot of the sights, so we spent our first evening meandering through the streets, soaking up the beauty that is Venice, until we found ourselves at the Rialto Bridge on the Grand Canal where we stopped for a photo. The wonderful thing about Venice is that you can just walk and walk until you lose yourselves in the maze of narrow streets and amongst picturesque canals and bridges. We continued walking until we found a little Trattoria tucked away on a narrow street filled with handbag shops and boutiques selling hand-made paper and notebooks, where we stopped for supper. We shared a wonderfully fresh melon and Parma ham salad, accompanied by a selection of breads, olive oil and balsamic vinegar, followed by King Prawns. After supper we strolled back to Piazza San Marco where we soaked up the atmosphere with a post-dinner drink at the infamous Caffè Florian, one of the oldest cafes in Europe, with live music, before heading back to the hotel for a nightcap. The following morning the hotel arranged a water taxi to Murano where we visited the Bisanzio Glass Factory and experienced an interactive demonstration where I got to try my hand at turning the glass in the kiln, which is harder than it looks! We then took the factory's complimentary boat over to Burano to visit the brightly coloured fishermen's houses and lace shops. On the recommendation of a friend we had lunch at the fabulous Gatto Nero, with a table on the canal-side and a menu brimming with delicious fish dishes. Highly recommended! After an afternoon wandering around Venice with no particular place to be, stopping for wine and coffee, we headed back to the hotel. On our last evening my lovely husband treated me to an early birthday supper in the hotel’s al fresco Cip’s Club overlooking Piazza San Marco. We had a waterside table where we could admire the view and watch the boats (and P&O Aurora) sail past. The food was delicious, the service perfectly attentive and the ambiance relaxed yet sophisticated. I finished with the Sgroppino al Limone, a Venetian vodka lemon sorbet, which was both refreshing and moreish. Two meals in one day that made it into our top ten meals of all time. After breakfast with a view, we had to say a very reluctant goodbye to the Belmond Hotel Cipriani. We had a fabulous few days there and I would highly recommend it if you’re planning a trip to Venice. It is a wonderful oasis away from the hustle and bustle, with a large swimming pool, bar and three restaurants, yet the regular, 24-hour shuttle whisks you over to Piazza San Marco in five minutes. A fabulous few days in Venice thanks to Belmond and the Hotel Cipriani. Now onto the second part of our adventure…the Venice Simplon Orient Express.

Disney Dining Uncovered - published in Travel Weekly Magazine

25 May 2016

You could be forgiven for thinking of American cuisine as nothing more than burgers and fries; after all it is synonymous with large portions and bottomless soft drinks. However, a recent trip to Walt Disney World Resort in Florida on the DoSomethingDifferent fam trip gave me an opportunity to dispel these myths and to experience some of the unique dining opportunities that Disney has to offer. From quick service options in the parks to fine dining restaurants in the parks and hotels, there really is something for every taste and budget. On arriving in Orlando, we were whisked off for dinner at Citricos in the Disney’s Grand Floridian Resort and Spa – a fine-dining restaurant with a menu billed as American cuisine infused with Mediterranean flavours. To whet my appetite I chose to start with the sautéed Florida local Shrimp accompanied by freshly squeezed lemon, chardonnay, ripe tomatoes, garlic, cilantro, and sharp feta, followed by pan-seared snapper served with saffron-scented jasmine rice, Cedar Key middleneck clams, calico scallops, and chorizo vinaigrette. Both courses were absolutely delicious, full of flavour and cooked to perfection. The next morning we had an opportunity to sample the All-American Breakfast at the Grand Floridian Café, a casual dining venue in the Disney’s Grand Floridian Resort & Spa. With a long day ahead, I opted for my all-time favourite of brioche French toast with Madagascar vanilla bean-butter accompanied with bacon which didn’t disappoint. HOME-GROWN DELIGHTS Our first day was spent in Epcot, which gave us the chance to sample some of the food grown in Epcot at The Land pavilion’s greenhouses. The quick service restaurant, Sunshine Seasons, offers a choice of Asian fare, gourmet sandwiches, soups and salads, and wood-fired mains. After a large breakfast I chose the power salad with oak-fired chicken, quinoa, almonds, and honey vinaigrette, followed by the biggest, most delicious carrot cake topped with a carrot made from icing (needless to say I couldn’t finish it!). During our stay we were fortunate to eat at some of the wonderful restaurants located in Disney Springs, including the BOATHOUSE, for an upscale waterfront dining experience. The BOATHOUSE offers an extensive menu comprising offerings from the sea and shore – I chose to finish my meal with their unique twist on the native key lime pie served in a mason jar accompanied by vanilla bean cream which was delightful. Whilst the quick service restaurants in the parks do offer the standard fare of burgers, chicken nuggets, pizza and fries, it is possible to find alternatives such as grilled salmon with couscous and steamed fresh broccoli in Magic Kingdom’s Columbia Harbour House or Mediterranean falafel wrap served with hummus in Epcot’s Tangierine Café. Diners with special dietary requests, including food allergies, food intolerances and medically restricted diets, are well catered for too. Having a son who suffered from food allergies during the first seven years of his life, it was refreshing to see how much effort was put into catering for people with special requirements without making them feel awkward. MAGICAL EXPERIENCES Those of us big kids in the group, who love Mickey and Minnie Mouse as much as the average Disney guest, were not overlooked as we enjoyed not one, but two Character Breakfasts where we were joined by Mickey, Minnie and friends. The first was in Tusker House, located in Disney’s Animal Kingdom Theme Park, where we enjoyed an extensive breakfast buffet accompanied by a glass of the local Jungle Juice, and met Safari Mickey, Donald Duck and friends. We also enjoyed a Beach Bash character breakfast with Minnie and friends at Cape May Café in Disney’s Beach Club Resort. On our last evening we experienced gourmet dining Disney style at the California Grill, on the 15th floor of Disney’s Contemporary Resort, with panoramic views of the lagoon and Cinderella Castle. Our menu comprised of six courses, served in a private dining room with a view of the lagoon below, and was definitely the foodie highlight of our trip. All six courses were presented beautifully and complemented each other perfectly. Unfortunately I had given up chocolate for Lent so I didn’t get to taste the signature chocolate pudding cake, but I was assured by those on my table that it was a fitting end to a wonderful meal. The evening concluded with a spectacular view of the Magic Kingdom Park Wishes fireworks display from the outside observation deck with a glass of wine in hand. A magical end to a magical week!

Amazing Lapland

27 January 2017

In December 2015 we had the trip of a lifetime, taking the boys to meet Father Christmas in Lapland. It is so hard to portray just how wonderful it was through the written word, so please do give me a call if you would like to chat about our experience and Lapland in general. To give you a quick overview: After speaking to some friends who had already been, we chose to do the 3 day/2-night trip from Gatwick with Santa's Lapland so that we had plenty of time to experience everything they had to offer, but we still didn't want to come home! Santa's Lapland is one of the most popular companies amongst my clients due to the amount of activities included in their trips, and the value for money that they offer. During our trip, we all went husky sledding, on a reindeer sleigh ride to meet the elves and see the igloos (and the Ice Bar for grown-ups), kick sledding and took part in ice fishing and snow hockey. The boys rode their very own mini skidoo which they loved and went tobogganing. We stayed in the Luxury Gielas wing, and our room had its very own Sauna to warm us up at the end of the day. The food was on a half board basis and included a Gala dinner on our last evening, which was great fun for the boys and a very social evening for us too. We had the added bonus of viewing the Northern Lights on our way to the Gala dinner, which was such a special experience and one I would love to repeat one day. The whole trip was absolutely magical, and we created memories that we will never, ever forget. It was such a wonderful thing to do as a family and one I would highly recommend to anyone. Give me a call on 020 3051 1970 to find out more. Nic

Nicola Foley, Travel Counsellor, talks to West Essex Life about the benefits of using a Travel Agent

09 September 2015

Nicola Foley, Travel Counsellor, talks to West Essex Life about the benefits of using a Travel Agent Published May 2015 Why Should We Use a Travel Agent? Why spend hours of your valuable time searching for your holiday online, trawling through website after website – when you can get a travel expert to do all the hard work for you? Someone who lives and breathes travel. Someone who can recommend child-friendly hotels in Dubai. Someone who knows the best time to visit the Maldives, or what visa entries are needed for Turkey. Holidays are so important, arguably the one thing people look forward to most in the year. It’s your time to relax, unwind and spend time with your loved ones. Is it really worth taking the risk and getting it wrong? If a sub-standard hotel, miles from anywhere with a view of a brick wall makes you shudder then you’re already realising the benefits of booking with an expert! What Makes You Different From An Online Travel Booking Site? One Word – Service! Once you’ve pressed ‘pay’ on an online booking site, the service ends. Travel should mean more than that. When you book through me I am available from the start of the booking process to the very end of your holiday. You will always speak to me – no call centres or expensive premium telephone numbers. I take pride in getting to know my clients, providing them with the highest level of personal service and attention to detail. Nothing beats good old fashioned personal service! You arrive at the airport at 3am and your flight has been cancelled. What do you do? Get stuck in a queue on the phone to a call centre? This is when my service really comes into play – I am your one point of contact to help you when things go wrong. It’s this kind of service which is invaluable. What about Financial Protection? When booking your holiday it’s easy to get caught up in the excitement. Things such as financial protection might not be at the forefront of your mind. Everything you book through me is fully protected, including hotels, low cost airlines and car rental at no extra cost. So if an airline goes bust or a hotel shuts down the safety of your money will never be a worry.

Internet vs. Travel Agents: Why You Should Book With Someone You Trust

16 April 2015

Worrying news emerged from the holiday industry last week, when it was revealed that UK holidaymakers were conned out of £2.2 million in false bookings last year – through online activity alone. From airline tickets that never materialised to dream holiday villas that didn’t even exist, it’s clear from the holiday horror stories that being able to trust your holiday supplier is more important than ever before. Detective Chief Superintendent Dave Clark, head of the Economic Crime Unit at the City of London Police, said that while the internet has revolutionised the way we look for and book our holidays, the “unfortunate reality” was that the internet was being exploited by fraudsters to rip off unsuspecting holidaymakers. The internet certainly has its place in researching and booking travel, but as has been seen in the last week, booking online isn’t without its pitfalls. At Travel Counsellors, we had the vision to deliver a travel service which removed all the stress and worry from booking holidays, and put personal relationships back at the heart of the booking experience. It was all about building trust between an agent and a customer. As part of this goal, we installed our unique Financial Trust – and it’s as ground-breaking now as it was then. This trust continues to offer a watertight guarantee for anyone booking travel with a Travel Counsellor. Whether flights or accommodation, car hire or even airport parking, every single penny of every single booking is 100% protected against any supplier failure. Through excellent personal service underpinned by honesty and trust, a Travel Counsellor invariably becomes a true friend. Someone to hold a customer’s hand for every step of the booking experience, and an ever-present in case anything goes wrong. Next time you book your holiday, make sure you fully consider what is most important to you, and whether it is worth risking your precious holiday by booking online. If you’d prefer a highly personal, and tailor-made service from someone who will be there for you long after the initial booking process, then booking with a travel agent is the way forward for you. We promise you won’t regret it!

Article: Woodford Green travel agent selected for VIP tour of new luxury vessel

18 March 2015

After my stay on P&O Britannia last week I was lucky enough to be featured in an article in the Wanstead and Woodford Guardian: Woodford Green travel agent selected for VIP tour of new luxury vessel unveiled by Her Majesty First published Wednesday 11 March 2015 in Wanstead & Woodford.East London and West Essex Guardian Series: by Natalie Glanvill, Reporter A travel agent was given a first glimpse at Britain's newest luxury vessel. Nicola Foley of Montalt Road, Woodford Green, was one of 500 advisors from independent travel company, Travel Counsellors, who travelled to Southampton yesterday (March 10) for the official naming ceremony of P&O's Britannia cruise ship. Britannia bears the same name as the Queen's former Royal Yacht Britannia, which was decommissioned in 1997 after more than 50 years of service. The 3,600-passenger vessel, which cost £500m to build, is the largest cruise ship designed for the British holiday market. Ms Foley, 40, watched as the Queen, accompanied by Prince Phillip, named her fifth cruise ship, and enjoyed an exclusive VIP Gala event. She said: "I was delighted to be invited to such a prestigious event and to be one of the first to see this fabulous ship and to try its facilities for myself. "She really is a stunning vessel and has set a new benchmark in cruise travel. The whole experience was wonderful and it has been a privilege to learn more about the ship. My business is built on providing a personalised, tailored service and this visit has ensured that I am up to date on everything Britannia has to offer." The cruise ship will sail from Southampton around the Mediterranean, the Norwegian Fjords, Canary Islands and Baltic Sea during the summer months and from the Caribbean in the winter.

My customer stories

Sent by Danielle LS

Nic Foley always provides such a personal service with great attention to detail. She takes all the stress out of booking a holiday and keeps you informed at every stage. I don’t book with anyone else!

Sent by Sharon Wilson

The service we received from Nic was outstanding from initial enquiry to return home. She was proactive and incredibly helpful at every stage, dealing with airline flight changes and last minute transfers calmly and efficiently. Thanks Nic for making sure everything ran smoothly for us so that we were able to really relax and enjoy our first trip away in over two years!

Sent by Katherine L

Nic has been amazing. We would never book a holiday through anyone else. She understands our style and preferences and always gets a good rate for us. She goes above and beyond!

Sent by Lucy Rao

Nic has been my travel agent now for 3 or so years. During that time Nic has always been brilliant, finding great holidays for me and my son as well as perfect adult only hotels when I can have a solo trip. In addition for 2021 Nic also managed to work a miracle and find a self-catering cottage for a large family group for me when all of the UK seems to be booked up! Nic is super friendly, takes the time to understand my needs and wants and always delivers. I would recommend her to everyone!

Sent by Les Russell

Nic Foley of Travel Counsellors arranged our special 50th Golden Wedding holiday in November 2019. From start to finish Nic was professional, helpful, friendly and made the whole process easy and enjoyable. Nic handled any questions we had promptly and was always available when needed. We can not thank her enough and would highly recommend Nic to anyone wanting a bespoke travel service.

Sent by Matthew Howard

Nic helped us to book our trip to DisneyWorld and we found her to be extremely friendly and professional. Nic was always available to answer any questions and we couldn’t be more happy. We look forward to continue working with her on our trip

Sent by Julia Lavery

Nic organised our summer holiday to California and as always, we’ve been delighted with her service. She knew exactly what we wanted, kept within our budget and sourced 7 different ideal hotels for our 3 week stay. This was in addition to car hire too. She was always fully contactable and checked in with us along the way to make sure we were happy with everything. Her knowledge of the areas along with all the information she provided us was invaluable and we had a wonderful time. This wasn’t the first time we’ve used her either - this was the fourth time which shows how highly we value her service.

Sent by Lisa Weait

If anyone needs a travel agent I highly recommend Nikki Foley. It’s nice for an agent to understand our needs and Nikki produced an incredible summer holiday for us. Completely reliable and great communicator. All the little personal touches were a great extra. Wouldn’t go anywhere else from now on. Looking forward to seeing what you put together for our next summer holiday.

Sent by Hayley Barker

Nic has organised another amazing family holiday for us!! She is a fountain of knowledge for all things Disney & can always be relied on to advise, recommend and guide you if you have any queries. I’m sure our holiday was a better (actually awesome!) experience because of her guidance, patience and professionalism. I wouldn’t hesitate in recommending Nic, in fact I have on numerous occasions!

Sent by Wade Lindo

Excellent service from a very knowledgeable agent. Have already passed on details to colleagues and friends.

Sent by Mikeala O

Amazing service every time! I have used Nic 3 times now and will always recommend her! The process is so easy and she really takes into consideration what we are looking for in a holiday. Our latest trip was to Lanzarote and the hotel (La Isla Y El Mar) was everything we wanted. Very helpful through the whole process from booking, to being in touch on the holiday and even before the flight back with updates! Thank you so so much and will definitely be coming to you for help again.

Sent by Ruth Talbot

So pleased we decided to used an independent travel consultant for our family holiday this year. Nicky was professional from start to finished. Organising a California road trip with two children seemed impossible. Nicky listened to our wish list and tried to include everything down to the finest detail. During our trip forest fires at Yosemite resulted in the park being closed. Nicky completely took control obtained refunds and rerouted our trip,booking new accommodation and updating us throughout. This allowed us to continue enjoying our holiday without worry. Something we wouldn’t have been able to do had we booked this holiday ourselves. I will definitely use Nicky again and wouldn’t hesitate recommending her.

Sent by C Howard

I would definitely recommend Nicola. Fast response in getting me some quotes which covered all aspects of my requirements for a tailored package holiday. A truly personal service.

Sent by Victoria Williamson

Can't do enough to help! Always a brilliant , efficient and personal service

Sent by A Jay

Nic easily beat the other company I asked to find a family holiday. It wasn't so much the price but the amazing level of service. Faultless.

Sent by Katherine E

Great service, Nicola listened to what I wanted and offered lots of great advice and options and was patient when I changed my mind (a lot!), end result is a fab itinerary and what I am sure will be an amazing holiday- thanks Nicola!

Sent by Andrew Hall

Very helpful and we certainly feel fully at ease as we embark on our holiday to Canada and USA.

Sent by P Mackay

We have got to know Nicola well and her friendly, efficient and very knowledgeable help and advice has taken the stress out of finding and booking holidays.

Sent by A Hall

It was an absolute pleasure to discuss our travel needs with Nic who took the time to listen to what we were looking for and put everything in place for our holiday to Antigua . It was such a pleasant experience and not as stressful as trying to book a holiday on line. I will certainly contact Nic for our future holidays .

Sent by A Orton

We love Nikki's service, as we have always received a great experience when booking our holidays. We would recommend her to everyone. Thank you Nikki from the Ortons

Sent by H Barker

Nic was unfailingly polite, professional and extremely efficient but she also made my booking experience fun. It was a pleasure to deal with her.

Sent by N Palframan

Nicola was very helpful in sorting out a family trip to Australia that involved multiple flights with different people.

Sent by C Allen

Nic provided an excellent service arranging a holiday for my daughter and niece post GCSEs. She went out of her way to find a hotel, flight and location that would suit the needs of the girls (and their mums!) She researched everything thoroughly for us to make sure it will be perfect for the girls. I wouldn't hesitate to recommend her service and patience. She was happy to answer any questions and check other options for us at very short notice. I know this will be an amazing holiday as I have such trust in Nic.

Sent by Terry Watts

I would not hesitate to recommend Nic to anyone. She was extremely helpful in finding a great holiday for our large family and took care of everything very efficiently keeping us constantly informed on hotel choices, flights, etc.

Sent by Debra Levy

Nicola has a 'nothing's a problem' attitude and is so helpful, just what you need when you are trying to book a holiday of a lifetime. We kept changing our minds/itineraries/flights etc. and it was never a problem. She was prompt in coming back to us, even at the weekend. She was full of suggestions to make our trip as special as it could be. We would have absolutely no hesitation in recommending Nicola to anyone who is looking to book a tailor made trip or any trip. We have complete confidence in her and know that our trip is going to be one we never forget.

Sent by Sara Harris

We contacted Nic for help with arranging our trip to Orlando. There were 9 of us travelling (from three different locations) and we had no idea of the best time to travel or the best place to stay so it was no small feat! Nic was efficient, professional and friendly from the start. She answered our many questions and provided a wealth of information to help us to plan our perfect holiday. We could not have asked for better service. She thought of every little detail and many things that we would never have thought of without her help. She was always available to help us and remind us of things that we needed to do before we travelled. We had the family holiday of a lifetime and it was thanks to Nic that it ran so smoothly. We were blown away by the amazing personal service that we received and we wouldn't hesitate to recommend Nic to anyone planning a holiday. We'll certainly be back!

Sent by Laura Howe

Nicola booked our summer holiday last year for us. Complete friendly professionalism from the start. Everything was arranged, all the finer detail thought of and done. She totally understood our family needs and must haves and everything was perfect. We are a family of 5 (3 kids aged 11, 9 & 6) with high expectations. We had a wonderful, carefree holiday and we put that down to Nicola and Travel Counsellors. Booked again with her this year for a family holiday in Crete. We can't wait.

Sent by Chris Little

Excellent personal service such as I have never experienced previously.

Sent by E L

We have just arrived at our hotel after a very smooth journey and transfers etc. It is absolutely fabulous!! The room is amazing and the hotel is gorgeous - understated and very upmarket. Thank you for organizing it all - really appreciate it!

Sent by Laura Roase

Fantastic service. Very helpful and knowledgeable. Thanks Nicola!

Sent by Charlotte Fenton

Nicola has been very informative, giving us lots of information and guidance for our Florida trip. She has been patient with our many requests and has put our minds at ease about booking such an expensive holiday.

Sent by Richard Barker

Nicola has now taken care of two fantastic holiday experiences for our family - from giving advice on destinations through to organising all aspects of our holiday plan, from door to door. She has extensive knowledge of the market and having spoken with us on numerous different destinations she completely understands what is important to us for a holiday. Whilst we have only booked two holidays she has also conducted countless quotations for us throughout the year and has always been able to provide us with a range of options on each occasion. I have already recommended Nicola to other friends, family and work colleagues and I think some have gone on to give her instructions - she is a fantastic advertisment for Travel Counsellors.