Hello, I’m Norman and I’m happily married to Janet and we have a wonderful Golden Retriever Freya.
So you may ask, why choose me to arrange your travel plans?
To answer that I’d first like to tell you a little bit about why I started working in the travel industry, way back in 1975.
As a young boy, I dreamed of becoming an airline pilot, having been fortunate to travel extensively with my family to some of the far flung corners of the globe, well before tour operators or even travel packages were conceived. As a 12 year old I would often be found sitting in the cockpit with the pilot, asking hundreds of questions and getting my Junior Jet Club Frequent Flyer log book signed.
Sadly due to colour blindness, my dream job could never be realised, but that didn’t fade my love of travel and so in my early twenties I took ownership of a local travel agency; in Wigan, learning the trade from the bottom up.
Since that date in 1975 I have been responsible for arranging thousands of holidays and business trips for individuals, couples and families, major corporations, a leading TV company and broadcaster, celebrities and professional sports clubs, including their players, backroom staff and an army of devoted fans. I have been known to charter private jets, trains and dare I mention organizing the travel plans of a major political party during a general election.
My clients come from all walks of life; have different expectations and budgets, which I try my utmost to fulfil. From room or seating requests, to the dietary requests of a famous TV chef, I’ve learned that nothing is impossible. Sure I still love to travel; who doesn’t?, but I get enormous satisfaction turning dreams into reality and the feedback I receive helps me keep abreast of the constantly changing world in which we live.
So, whether you want a mini break or beach holiday, a river cruise, a Caribbean or round the world cruise, a trip to Antarctica, a safari, or journey on The Rocky Mountaineer or Trans Siberian Express. Do you dream of skiing or snowmobiling, or desire a bespoke multi-centre trip to Australasia or the Far East. Don’t worry, I’ve arranged them all.
No trip is too big or too small, so with over 45 years in the travel business, give me a call and experience my experience.
Norman
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
All the latest news, holiday inspirations and offers straight to your inbox
My Videos
Half Term Ski trip to Banff
02/03/2023
Great to see videos when clients return from a fantastic trip:
"Long journey, but so worth it. Love Banff. Hotel was brill and transfers were spot on"
Maldives
10/12/2022
Maldives
New Zealand
10/12/2022
See what New Zealand has to offer
Sydney
10/12/2022
A visit to Sydney
Rio De Janeiro
10/12/2022
See what Rio has to offer
Katikies Mykonos
13/08/2021
Welcome to Mykonos
Katikies Santorini
13/08/2021
Welcome to Santorini
Welcome to Dubai
13/08/2021
Dubai re-opens
Visit New Zealand
13/06/2021
New Zealand is truly amazing, if you are thinking of visiting when travel resumes, then please get in touch. As a Pure New Zealand Specialist I'm your man.
TC Experience
08/04/2021
Memories
Stella Island Resort & Spa
11/03/2021
Greece! This looks just amazing
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Long journey but so worth it.
Love Banff.
Hotel was brill and transfers were spot on.
Great to see clients return from a fantastic trip!
My customer stories
Sent by Daniel Halliday
Wigan 04/05/2025
I’ve known Norman for over 15 years and he has booked every holiday and every flight I had had/ taken in that time. He has got to know me and my son, what we like, what our preferences are and has always tailored a holiday that fits perfectly. I wouldn’t hesitate to recommend Norman and his services.
Sent by Aishath Ali
Wigan 23/04/2025
Nornan Taylor is always present to assist you in your travel affairs and that gives a great sense of confidence and trust that you are with a good pair of hands so to speak.... Thank you Norman for the excellent service you always provide. Not just a ticket through the door !!
Sent by Philippe De Labauve D'Arifat
Wigan 17/04/2025
It has always been a pleasure to do business with Norman. Nothing is too difficult for him, He is extremely efficient and has always been very helpful in my dealings with him.
Sent by Victoria Bithell
Wigan 09/04/2025
Norman always makes sure everything is perfect for our holiday. We would never use anyone else for our travel
Sent by Lynn Dickinson
Wigan 30/03/2025
If I could score 11, I would! Norman is extremely knowledgeable so planning a trip is easy with his expertise and advice. He is also extremely patient giving ample opportunity to make the right choices.
Sent by Graham Cheetham
Wigan 29/03/2025
Friendly and efficient service meeting all my expectations in every way.
Sent by Catherine Leach
Wigan 27/03/2025
Very experienced , knowledgeable gentleman . Great service
Sent by Ian Gaffney
Wigan 25/03/2025
Norman always goes the extra mile to find a holiday that suits.
Sent by Helen Lowe
Wigan 18/03/2025
I usually book online and it’s been absolutely years since I’ve used anyone else. Norman’s been absolutely blooming marvellous and he’s been so understanding. I would definitely recommend him in the future. Can you please forward my thanks onto him.
Sent by David Littler
Wigan 28/02/2025
Norman's help is invaluable he knows mine and my wife needs and never fails in his choice of hotels and flights if I could give him a higher score I would
Sent by Mark Boon
Wigan 25/02/2025
Great Service. Personal and very knowledgeable. Have used before and will definitely use again. Makes things so simple. Being ATOL registered gives you that reassurance if things go wrong.
Sent by Paul Morgan
Wigan 25/02/2025
Norman has sorted me previously with holidays, he knows my expectations and once given my travel plans, he quickly books everything needed. I can only recommend him highly as his many years in the travel industry is very evident to see and I'm sure my holiday will be spot on.
Sent by Derek Wainwright
Wigan 19/02/2025
Always listens to what I want and responds accordingly. Uses knowledge of travel industry to suggest options
Sent by Rebecca Grimshaw
Wigan 13/02/2025
Norman Taylor has gone above and beyond with our travel arrangements including contacting the hotel to ask about dinner possibilities. This involved various emails until we decided on our requirements for the first evening. He confirmed our requirements with the hotel on our behalf (including making sure wine was available!). His helpfulness and attention to detail is always appreciated.
Sent by Kevin Todd
Wigan 10/02/2025
Always a pleasure to deal with Very helpful Thank you
Sent by Lesley Beatty
Wigan 07/02/2025
Norman is always on hand to help and answer any questions or problems we may have. Brilliant organisation tons of knowledge and an absolute pleasure to have as our travel counsellor
Sent by Sheila McCully
Perth, Australia 05/02/2025
Great service. Friendly and professional
Sent by Sandra McGuire
Wigan 14/01/2025
Friendly helpful and speedy response
Sent by Carol Moore
Wigan 13/12/2024
His knowledge is outstanding, always helpful and follows up all enquires very quickly
Sent by Elizabeth Ramsden
Wigan 11/12/2024
Norman is great, always helpful and efficient, makes booking a holiday so easy.
Sent by Francis Heaton
Wigan 07/12/2024
A great help to my wife and I. Very dependable and efficient
Sent by Kathryn Kearsley
Wigan 12/11/2024
Norman ‘got me’ and what I wanted straight away. He has patiently coped with our requests and changes seamlessly. His experience and contacts in the travel industry are amazing.
Sent by David Hird
Warrington 09/10/2024
Immediate and friendly response
Sent by Victoria Bithell
Wigan 19/09/2024
Norman sorts everything out for me and makes sure our holiday is exactly what we want. If there are any extras we require, more luggage allowance, a special room, an extra person booking on, he will go that extra mile to make sure we are looked after
Sent by David Alder
Wigan 08/09/2024
Norman was exceptionally thoughtful, understanding and resourceful in finding an imaginative solution to our holiday problems, thanks again.
Sent by Lynn Dickinson
Wigan 08/09/2024
Norman is an amazing travel consultant. Very knowledgeable and even more important has patience to discuss ideas, suggestions and any changes to make the holiday perfect.
Sent by Alan Wilson
Wigan 21/08/2024
I have arranged holidays with Norman for a number of years. Always available and supportive with excellent advise.
Sent by Karen Gibson
Wigan 20/08/2024
I use Norman regularly. I trust him. He’s reliable, friendly and very knowledgeable. ,
Sent by John Darbyshire
Wigan 12/08/2024
Norman is unbeatable for personal service nothing is to much trouble always very helpful very pleased with his service
Sent by Alison Roscoe
Wigan 08/08/2024
As always Norman gives a professional and friendly service . We would not use anyone else to book our flights to Australia as he always manages to find good flights at reasonable prices . He is also always there to answer any queries or concerns we may have .
Sent by Glynis West
Wigan 30/07/2024
Norman is extremely knowledgeable in all things travel related and is always willing to help, not just sell.
Sent by Aishath Ali
ellesmere port 30/07/2024
very helpful Norman has always been ...always willing and ready to answer any question related to travel arrangement s which is what you want from a travel consultant ! Thanks Norman for an excellent service.
Sent by Amanda Valentine
BOLTON 27/07/2024
Norman has helped us on many occasions over the years. He understands what we like and makes good suggestions.
Sent by Elaine Halliwell
Wigan 23/07/2024
Went out of his way to make sure I was in the same hotel as friends that are travelling, nothing was too much trouble rang back when he said he would and explained everything I needed too know
Sent by David Mason
Wigan 22/07/2024
I have been to a few places with Norman he his very polite and friendly very approachable even when I am being a pain in the ass I will always see Norman he his my No1 guy for holidays His customer service is fantastic and will always call
Sent by Julie Summers
Wigan 20/07/2024
Norman communicated frequently and clearly. He was considerate to the needs of our group (group trip).
Sent by Lesley Gallop
Wigan 20/07/2024
Very helpful in booking our trip thank you
Sent by Neil Fillingham
Wigan 20/07/2024
Professional, informative and a friendly interaction with clients. Very good. Would readily recommend to family and friends.
Sent by Julie Shaw
Wigan 01/07/2024
He was brilliant and put up with my constant mithering and changing dates. He made sure I got the holiday that suited my needs best in the end. Thanks - I am very appreciative
Sent by Kamal Nadan
Wigan 20/06/2024
I have always,bought tickets from Norman,he’s a good person.as travel counsellor.
Sent by William Lowe
Wigan 20/05/2024
Would not go to anyone else , great service from Norman
Sent by Shaun Merrick
Ambaston 03/05/2024
Always professional and most of all knowledgeable and understands the needs of a regular client
Sent by Judith Mather
Wigan 30/04/2024
Norman is a fantastic and very diligent travel professional I would recommend him to anyone
Sent by Theresa Robinson
Wigan 27/04/2024
Norman is very helpful goes up and above to help in anyway he can.
Sent by Carol Baxendale
Bolton 22/04/2024
Norman always gives a personal service. He remembers my particulars and prompts when needed. I always feel I have his full attention, as if I am the only person he has to deal with. He has a wonderful sense of humour whether in person or written. Norman takes the stress out of arranging a holiday whether it for just 2 of us or a group of 10.. The score of 10 is just not enough.
Sent by Norman Lupton
Wigan 17/04/2024
Outstanding service at all times. Before he signed up with Travel Councillors, Norman traded independently. Over 40 years ,with his invaluable help, I have completed some of the biggest journeys in the world, some of which can no longer be completed due to wars, political unrest and .terrorist activity. Thank you for your professionalism, friendship also.
Sent by Graham Cheetham
Wigan 13/04/2024
Extremely courteous, efficient, helpful and friendly service
Sent by John Greatorex
Wigan 11/04/2024
A great personnel service as Norman was able to point things out that we were not aware of
Sent by Jonathan Seddon
Chester 09/04/2024
Norman is very knowledgeable, replies very quickly, very professional and got us exactly what we wanted.
Sent by Susan Fairclough
Wigan 06/04/2024
Great service, provided the travel arrangements exactly as I requested
Sent by Lesley Beatty
Wigan 07/03/2024
Norman has been great we asked for additional help with flights and dates ect and he was absolutely brilliant . This information helped us to decided if the holiday was exactly what we wanted. By going the extra mile as he always has he secured our booking. Many thanks Norman.
Sent by Suzanne Barnes
Wigan 06/03/2024
So helpful and accommodating- great personal service! Keeps updated with changes! Even if not always taken up bookings still helpful and provides quick and efficient service! Definitely recommend!
Sent by Jean Clare
Wigan 29/02/2024
Norman is a pleasure to deal with nothing is too much trouble
Sent by David Brodie
Wigan 21/02/2024
Norman was very good with communication and updates about the holiday plans to make sure everything was right and personal to our needs
Sent by Jo-Anne Gough
Wigan 15/02/2024
Nothing was too much trouble and advice tailored to us. He's fantastic
Sent by Derek Wilde
Wigan 12/02/2024
Norman is very easy to get along with, understands your needs which makes decisions easier, and does what he says he will do with no fuss or bother. Would definitely recommend Norman to anyone.
Sent by Nigel Adedeji
Wigan 06/02/2024
Norman has helped and advised us with our travel plans for a number of years and has never failed to deliver.
Sent by Natalie Quinn
Wigan 12/01/2024
Norman always goes the extra mile!
Sent by Susan Leigh
Wigan 12/01/2024
My experience with Norman, has been exceptional. His immediate responses and prompt delivery of quotes have made the planning process effortless. Norman is always willing to accommodate amendments, providing a stress-free and flexible experience. His helpful demeanour and great advice further enhance the overall satisfaction. Working with Norman has been a pleasure, and I highly recommend his services for a seamless and enjoyable travel planning experience.
Sent by Stephen Southern
Wigan 11/01/2024
Great communication from the start. All questions were answered efficiently. Lots of information provided about our booking. Great service.
Sent by Angus Clark
Wigan 11/01/2024
Norman always understands what’s wanted and wants to go that extra mile. I use him whenever I want the perfect trip!
Sent by Kevin Todd
Wigan 11/01/2024
Always had great service from Norman a true professional. Will continue to use his services wherever we go
Sent by Keith Moore
Wigan 16/11/2023
Outstanding relationship, excellent knowledge and honest advice.
Sent by Peter Bolton
Wigan 14/11/2023
Norman has booked many holidays for us, over the years. He is very helpful, friendly, and patient with us. He will always go out of his way to help us.
Sent by Alfred Woodall
Wigan 07/11/2023
Excellent all round service. Alternative options explored, clear recommendations given, booking and travel, including insurance, promptly arranged.
Sent by Daniel Halliday
Wigan 01/11/2023
As always, Norman has shown great patience with all my changes and requests and has been the consummate professional with a personal touch. Thank you Norman
Sent by Francis Heaton
Wigan 21/10/2023
We appreciate all the advice and help you have given us over many years.Thank you
Sent by Josephine Joyce
Wigan 12/10/2023
Norman is really accommodating and ready to understand your requirements. He offers solutions and is ready to adapt those to our needs. It’s a good experience using Norman’s services to sort out our holidays.
Sent by Ann Griffiths
Wigan 07/10/2023
Really great service Knowledge Went above & beyond
Sent by Vivienne Yates
Wigan 27/09/2023
A truly personal service. Someone who listened to what I wanted, and enabled me to get the best possible outcome to my request.
Sent by Lynn Dickinson
Wigan 18/09/2023
I would highly recommend Norman - he is a very knowledgeable and experienced travel Councillor. In addition he has a very valuable quality and that is patience!!
Sent by Susan Thomas
Wigan 15/09/2023
I have already recommended you to several friends!!! Thanks for organising my trip to Tokyo- perfect leaving and arrival times and the most direct flights!! 'Taylor made' in fact, as usual!!!
Sent by John Darbyshire
Wigan 06/09/2023
Absolutely first class service we would definitely recommend Norman for all holiday requests much better than the travel agent JD Wigan
Sent by Ann Pyke
St Helens 30/08/2023
Helpful, speedy, great service, trustworthy, listened to my needs and will be using this service again and definitely recommend Norman Taylor - Travel Counsellor to friends and family.
Sent by Victoria Bithell
Wigan 23/08/2023
Norman is brilliant our holiday is always perfect and we would never book with anyone else
Sent by Rebecca Grimshaw
WIGAN 15/08/2023
I would always recommend Norman to friends and family and have done so recently. He is friendly, helpful and efficient at all times as well as being very experienced. He provides a prompt and reliable service and is absolutely trustworthy.
Sent by Elizabeth Ramsden
Wigan 20/07/2023
Norman is great, really knowledgeable, friendly and efficient. Would and have recommended him to friends and family
Sent by Ian Openshaw
Market Drayton 01/07/2023
Very helpful and nothing to much trouble
Sent by Graham Cheetham
Wigan 27/06/2023
Provides a choice of options, all competitive, once choice is made any changes thereafter are monitored by the counsellor and relayed back to client for relevant consideration/action. No worries!
Sent by Keith Powney
Wigan 22/06/2023
Norman has always offered excellent service. We trust him implicitly when booking a holiday.
Sent by David Littler
Wigan 14/06/2023
Norman is my go to guy always excellent service
Sent by Norman Lupton
Wigan 04/06/2023
always an excellent experience dealing with Norman. Known him 40 years, no less, & he has been my sole travel agent throughout that time.
Sent by Simon Taylor
Wigan 29/05/2023
Very knowledgeable about our destinations which was fantastic
Sent by Aishath Ali
Wigan 24/05/2023
Norman is great ! he does his job in a calm efficient way ! gives you the best options and you just have to make the most of it in your own time .... he has a way of making you feel like you are the only one he is working for ! he is better than a tablet you swallow ! he just takes the headache away !
Sent by Pauline Knowles
Wigan 22/05/2023
Norman is very helpful in advising you on your choice of holiday and gives Excellent advise and guidance would highly recommend to anyone.
Sent by David Alder
Wigan 10/05/2023
We thought that you did an excellent job on this occasion, as you did in the past and we would have no hesitation in recommending your service.
Sent by Dennis Ramsden
Wigan 17/04/2023
Book all our holidays through Norman because he always gets us a good deal and gives us piece of mind that our holiday will be perfect.
Sent by Ann Fairhurst
Wigan 09/04/2023
Nothing is too much trouble for Norman and he will go the extra mile to make sure you have a stress free holiday.
Sent by Carol Madden
Wigan 05/04/2023
As always Norman is really helpful even sending through a variety of options
Sent by Andrew Kennett
Wigan 28/03/2023
Norman came highly recommended to me and I would recommend to anyone who will listen. Norman has booked two Florida trips for me now over the years and has taken away all of the stress and worry associated with booking a large family trip. The internet has made booking your own trips a lot easier than it used to be but without the right experience and knowledge of how the group bookings systems work it can lead to costly mistakes Thanks again Norman
Sent by Graham Howard
Wigan 28/03/2023
Norman is a very friendly and local guy who is well versed in your requirements and is always willing to go the extra mile to meet your demands.
Sent by Theresa Robinson
Wigan 24/03/2023
Very very helpful in every way
Sent by Hubert Bowden
Wigan 09/03/2023
Excellent, over and above normal Customer Service. Very obliging.
Sent by Francis Heaton
Wigan 08/03/2023
Norman is always very approachable, helpful and knowledgeable. It is a pleasure to deal with him and he always goes the extra mile. He is very reliable and over the years has made our bookings and traveling very easy.
Sent by Eileen Morley
Wigan 02/03/2023
Norman was extremely helpful, arranged my travel requirements efficiency and relieved me of any stress. Would definitely recommend him.
Sent by Gregory Lee
Wigan 27/02/2023
Gives lots of options and responds quickly. Friendly and informative.
Sent by Elaine Worthington
Wigan 18/02/2023
Always helpful, prompt with response and polite.
Sent by Derek Wainwright
Wigan 17/02/2023
Listens and acts promptly to source and recommend the perfect holiday to match your requirements
Sent by Susan Hill
Wigan 14/02/2023
I have used Norman Taylor as a travel adviser for over forty years. I will continue to use him every time for my holiday needs, I think that speaks for itself.
Sent by Daniel Halliday
Wigan 11/02/2023
Exceptional service as always from Norman. I give a short brief, but having booked all my holidays with Norman since 2009, he knows what I’m looking for better than I do! Very much looking forward to my holidays in Norman’s safe hands!
Sent by Norman Wright
Wigan 23/01/2023
Excellent advice and service as always.
Sent by Karen Gibson
Wigan 22/01/2023
Norman is a friendly, reliable trusted travel agent. It makes booking and travelling easy by taking the strain
Sent by Ian Gaffney
WIGAN 19/01/2023
Norman has arranged several holidays for us. He is always attentive and reliable and responds quickly to our requests. Highly recommended,
Sent by Jack Bithell-Unsworth
Wigan 12/01/2023
Very easy to deal with sorted everything for us next day turnover would highly recommend
Sent by Robert Lee
Wigan 09/01/2023
Norman has been a fountain of knowledge from start to finish, guiding us along the way. His expertise in holidays and his ability to listen to our requests means we can only score Norman the top marks available. If you need a holiday booking or crafting, you need Norman
Sent by Samantha Crookall
Douglas 20/12/2022
Norman is the easiest and most efficient person I have ever dealt with for booking holidays. I was introduced to Norman back in 2015 by a former colleague and have had the most memorable and superb family holidays as a result. I was delighted to see Norman back on the travel scene post COVID and have already booked my next holiday with him - my first since COVID. All I had to do was give Norman an idea of where I wanted to go, what kind of facilities (i.e. kids clubs, family focus etc), rough budget and dates. As a result - a seamless, hassle-free holiday all booked. The family are super excited. Thank you, Norman!
Sent by Rebecca Grimshaw
Wigan 02/12/2022
I always recommend Norman to friends and family due to the first class service and help I have received from him on numerous occasions . The benefits of using Travel Counsellors are totally clear to me. Norman provides a professional, efficient and friendly service at all times. Why struggle making your own arrangements when you can use an expert? Norman's knowledge of the Travel industry is extensive.
Sent by Stephen Higgins
Wigan 31/10/2022
Norman is an expert at his job. And he's excellent at keeping you up to date
Sent by Andrew Robinson
Chorley 18/10/2022
Norman was fantastic in advising the best destinations and accommodation for us.
Sent by Joseph Hitchen
Wigan 17/10/2022
Norman has made the booking of our flights and hotels a very stress free process. We would definitely use him again.
Sent by Alan Wilson
Wigan 15/10/2022
Travelled with Norman's help for years. Excellent support.
Sent by Janet Lavelle
Wigan 17/09/2022
Norman was so efficient and helpful, within a couple of hours of me asking him to find flights to Australia, I was booked, visa sorted and paperwork delivered. I will 100% be going to him again. Thanks Norman!
Sent by Aishath Ali
Ellesmere Port 11/09/2022
very efficient and helpful !
Sent by Barbara Rimmer
Wigan 02/09/2022
Norman was very aware of my holiday needs and I think he got the best deal for me and the price was within my budget.
Sent by Victoria Bithell
Wigan 25/08/2022
Noman is fabulous. He takes away all the hassle of booking and gets us exactly what we want . We would never book with anyone else
Sent by Christopher West
Wigan 24/08/2022
Norman is fantastic, booked quite a few holidays through him now and he always goes above and beyond our expectations!
Sent by Francis Heaton
Wigan 12/08/2022
In the past Norman has helped my wife and I with our travel arrangements and we intend to continue in the future. Thank you Norman.
Sent by David Littler
Wigan 29/07/2022
Norman is brilliant at what he does he's my go to guy for all things travel related He'll if he was England manager we would have won something by now
Sent by Alison Roscoe
Wigan 19/07/2022
We always use Norman’s services to book our flights to Australia . He is super efficient and leaving Norman to sort the flights out takes away any stress we would have booking for ourselves ,which allows us to look forward to our holiday .We would always recommend him and in fact we have !
Sent by Karen Gibson
Wigan 15/07/2022
Norman is extremely knowledgeable, trustworthy, patient, friendly and helpful.
Sent by Wayne Atherton
Leigh 11/07/2022
Fantastic service of Norman as always Fist met Norman 2017 he arranged an holiday for me and my family to watch our favourite rock band in Miami on a cruise We have amazing memories of that trip First class service
Sent by John Darbyshire
Wigan 30/06/2022
It was a real pleasure to organise our holiday to New Zealand with Norman Taylor, absolutely no problems, nice very friendly , guy, gave us lots of options
for our travel arrangements, we would highly recommend him for booking a holiday, its the personal touch, can't thank him enough for all his help, John Darbyshire, Wigan, lancs
Sent by Catherine Sawer
Wigan 30/06/2022
Great experience with Norman from Travel councillors so far. He has managed to create the ideal trip of a lifetime for us to Australia and New Zealand keeping us informed all the way.
Sent by Daniel Halliday
Wigan 21/06/2022
Norman has been my travel agent since 2009 and I simply wouldn't book a holiday without him in my corner. Never a problem, lots of new destinations offered that we had never considered and a great knowledge base and a great man to boot.
Sent by Harvey Leigh
Wigan 14/06/2022
Superb advice and efficiency as always!
Sent by Alyson Rimmer
Wigan 10/06/2022
Norman is always helpful & readily seeks to get the best deal personalised to your needs/ requirements. He is prompt with his search & fully informative through the process of booking your holiday. My family & I have booked a few holidays now with Norman as I have found him efficient & trustworthy. Looking forward to the next!????
Sent by Jean Clare
Wigan 08/06/2022
Our experience booking with Norman has always been excellent his attention to detail is second to none . We would not hesitate to recommend him to our friends
Sent by Peter Bolton
Wigan 08/06/2022
Norman is always very helpful. Always fixes us up with what we want.
Sent by Dennis Ramsden
Wigan 03/06/2022
We have always booked our holidays with Norman even when he had the shop he as our best interests at heart and goes the extra mile to help us. His knowledge of the travel industry is exceptional.
Sent by Kathleen Ramsay
Wigan 27/05/2022
Always brilliant service
Sent by Hubert Bowden
WIGAN 21/04/2022
Excellent service, very obliging, and really helpful in these difficult times. We strongly recommend this gentleman's expertise.
Sent by Joseph Hitchen
Wigan 09/04/2022
Due to the popularity of the holiday we wanted to book Norman put in a lot of time and effort to secure us seats on a flight and accommodation. We would not have been able to book the holiday without him.
Sent by Graham Cheetham
Wigan 04/04/2022
Excellent personal and friendly service. Very prompt responses to requests with good advice given. Would definitely recommend Mr Taylor to my friends.
Sent by Elizabeth Sharkey
Wigan 31/03/2022
Norman always goes the extra mile to make sure your holidays goes smoothly
Sent by Susan Hill
Wigan 22/03/2022
Norman Taylor has been my travel councillor for over 40 years.. I have always valued his advice and expertise, he has never let me down.. He knows the standard of holiday which suits me and finds the right holiday for me without much effort on my part. I have recommended him to my friends and they are all satisfied with his work.
Sent by Elizabeth Ramsden
WIGAN 11/03/2022
Norman is great, really knowledgeable and we trust his advice
Sent by Norman Lupton
Wigan 10/03/2022
I have used Normans previous company for 40 years continuously & his high level of customer service has continued via yourselves.
Sent by Angus Clark
Wigan 10/03/2022
Norman provides a first-class service and he is always on hand to resolve any queries. I’d have absolutely no hesitation in using him again or recommending him to friends and family.
Sent by Robert Jackson
Leyland 10/03/2022
A very helpful and personal service so won't hesitate to use you again.
Sent by Carol Baxendale
BOLTON 09/03/2022
I already have recommended Norman to friends. His attention to detail is very good and the personal service is second to none. He has just arranged a cruise for a group of 9 . He even reminded me to renew my passport, that is what I call a top rate service.
Sent by Lisa Bates
Wigan 01/03/2022
Fantastic service and excellent customer service would highly recommend anyone to use Norman.
Sent by Anna Duric
Wigan 28/02/2022
Norman has been exceptionally helpful, planning our trip with precision, looking out for all our specifications and taking the stress out of booking an intricate trip of a lifetime! It was particularly wonderful to realise that i have seen Norman several times in person on local walks with our dogs, it all seemed to make things somewhat 'meant to be'.I have already recommended him to my family and will be using Norman again in the very near future. Anna
Sent by Carlene Swift
Wigan 25/02/2022
Norman is really helpful and takes a lot of the stress away from travelling, particularly in these times where rules are changing about covid.
Sent by Mildred Hughes
Wigan 17/02/2022
Norman you made the booking so easy, thank you so much, i would recommend your service anytime.
Sent by Lavern Shelford
Wigan 17/02/2022
Norman is extremely helpful. He takes the time to find out your exact requirements and also will find a range of options.
Sent by Lynda Smith
Wigan 16/02/2022
Have been a customer of Norman for many years. Impeccable service & knowledge. Just give him a country & a budget & you get your dream holiday! He is always available once you are away in case of any problems, which is so reassuring ??????????
Sent by Teresa Peel
Wigan 16/02/2022
What a wonderful patient (because I can test anyone's patience) man who went above and beyond to help. He has already been recommended to friends and so pleased he was recommended to me.
Sent by Rebecca Grimshaw
WIGAN 10/02/2022
I would ( and have always) recommended Norman to friends and family. I always receive a prompt and efficient service. He has gone well above and beyond during the pandemic in particular giving useful tips and advice. He is always attentive and understands my requirements perfectly. Also he is always cheerful and upbeat ! More people should use travel agents like Norman -it is very reassuring in such constantly changing and uncertain times. I would recommend this approach to anyone. He is very approachable .
Sent by Dorothy Walls
Wigan 27/01/2022
We were given the best service possible: efficient and personal. Nothing is too much trouble for Norman and we appreciate the effort he goes to on our behalf.
Sent by Lauren West
Wigan 19/01/2022
Norman is extremely helpful and always willing to go the extra mile to create a perfect trip!I have already recommended my friends and colleagues!A* service (with a smile)We can't wait to book future trips
Sent by Kaide Ellis
Wigan 23/11/2021
The level of service provided by Norman was 100% from our initial enquiry to the arrival of the aircraft in the UK. His advise around the current covid requirements made everything a smooth and easy transition - thanks Norman!!
Sent by Ian Gaffney
WIGAN 11/11/2021
Norman has arranged several holidays for us in the past. He is extremely efficient and helpful and our previous holidays have gone without a hitch. We have already passed on his details to several friends. Ian & Ann
Sent by Michelle Rimmer
WIGAN 05/11/2021
Norman always meets our requirements/request and nothing is too much trouble he’s very knowledgeable, polite and goes the extra mile ????
Sent by Richard West
Wigan 27/10/2021
Many travel consultants are ok when you are making a booking but are not always too interested when things go wrong, Norman always ensures that any special requirements are confirmed and after dealing with him for many years we know we can rely on him, even when things don't go as planned.
Sent by Jean Clare
Wigan 20/09/2021
We have always had wonderful personal service from Norman who will answer every query promptly ,and make the whole booking experience stress. free
Sent by Elizabeth Ramsden
Wigan 10/09/2021
Norman is great, really knowledgeable but more important I trust his help and advice which in the current climate is crucial.
Sent by Graham Howard
WIGAN 19/08/2021
A very good and reliable service , lots of advice and a pleasure to business with .Thank you Norman for your quick and efficient effort’s over many years.
Sent by Kevin Callow
Wigan 13/08/2021
Norman is very informative and helpful in every way. He takes away the hassle of booking a tailor made holiday! My partner and I wouldn't go anywhere else and will look forward to booking our next trip away through Norman.... as soon as we get back from the Maldives ??
Sent by Howard Gleave
Wigan 13/08/2021
Excellent rapport with his clients . Great knowledge of the business.
Sent by Kathleen Ramsay
Wigan 13/08/2021
Norman Taylor is brilliant and always sorts me out with the perfect holidays.
Sent by Mark Sullivan
Wigan 13/08/2021
Just a very professional and helpful service.
Sent by Susan Hill
Wigan 13/08/2021
I have dealt with Norman for many years and have always been more than satisfied. I have already recommended him to three friends.
Sent by Carl Swift
WIGAN 13/08/2021
Have been using Norman for the last 4 years and he has always been very knowledgeable and helpful, we would not hesitate in using him again. Definitely recommended.
Sent by Angus Clark
Wigan 12/08/2021
Norman once again exceeded our expectations, he sourced the perfect location and package for us to celebrate our Silver Wedding Anniversary. I’d certainly recommend him and Travel Counsellors
Sent by Rebecca Grimshaw
Wigan 12/08/2021
Norman was very helpful, knowledgeable and responsive to my enquiries . He has given me excellent advice in the past and continues to do so which is even more important at the moment with all the uncertainty around travel.
