Paula Ross - Travel Counsellors

It's Nice To Meet You

Travel is my passion. I am lucky enough to be doing a job I am passionate about !

With my decades of travel experience, I have had the opportunity to travel, experience and visit some of the most exciting, breathtakingly and most memorable places in the world, which has allowed me to visit most of the continents in the world.

Using my knowledge and expertise, I can arrange all kinds of trips, breaks, holidays, honeymoons, mini moons, cruises, bespoke holidays and holiday extras. From staycations to round the world and everything in between!

From the moment we start talking, to securing your travel arrangements, to your return home. I will always keep in touch, enabling you to feel looked after, every step of the way. It’s a really nice feeling!

I am the ultimate, complete, trusted, travel adviser. Don’t leave home without me!

Please don’t just take my word for it, read my customer stories to the left of this page and get a feel for the level of service I deliver.

I’d look no further, drop me a message instead and allow me the change the way you make your travel arrangements forever. Let me help you achieve your travel dream!

Contact Me

Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-

My customer stories

Just a few words to thank you so much for your help with booking our holidays for 2018. Your help and guidance for our proposed Corsican holiday were superb and your recommendations were so helpful. Sadly, as you are aware, we found it necessary to cancel our arrangements and, again, your help, kindness and understanding was superb. Thank you for that. You also helped with our 4-day Parisian trip in July, recommending the hotel, which was perfect for what we wanted to do, and booking tickets for the Moulin Rouge – Eurostar, taxis to and from the hotel, dinner and show. All this contributed to us having a wonderful time. Thank you again. Best regards

Paula, just wanted to thank you for arranging our recent holiday in Barcelona and subsequent Mediterranean Cruise. The whole holiday was seamless in terms of the organisation and transfers. As someone who is busy running a business, my time is limited, so leaving the research of flights, transfers, accommodation and offering advice on all aspects of the cruise was invaluable. I also thank you for your regular contact and updates particularly the assurance of knowing you “are always there” if needed. I will be recommending you wherever possible as I am confident all your customers receive first class service. Regards Richard Fowler

Paula - thank you so much for organising our perfect holiday! Arranging a holiday to Disneyland Paris for 9 could have been a headache, but after a friendly chat with Paula she presented us with the perfect tailored holiday! Paula's organisation meant that there was nothing for us to do but concentrate on having a brilliant time and create amazing memories for us all! Everything went without a hitch, everything was arranged perfectly and we cannot thank or recommended Paula enough! PS, Having Paula on the end of the phone had we needed it was a reassuring bonus!

After weeks of trying to find our perfect holiday we decided that we weren't getting anywhere and needed to get some help. I looked at the Travel Counsellors website and emailed Paula straight away. She was extremely professional, friendly and helpful and within 24 hours she had found us 3 options to chose from, well within our budget. We picked our favourite and from then on, everything just ran so smoothly. From beginning to end we had a relaxed, stress free holiday. We will definitely be using Paula and her service again and I would recommend her services to anyone!

Impeccable service from Paula. My holiday was already chosen prior to finding Paula however, it needed experience as their was so much to organise. Regardless of complications caused by the organisation that I will be going with, she went the extra mile, and within a matter of days it was all systems go she had orchestrated it with sheer professionalism. Thank you Paula Ross you're a star. Revelstoke Glacier House, Canada, here we come, get those snowmobile's ready!

We would like to thank Paula and Travel Counsellors for making our holiday to Malaysia go with such ease. Everything was in place at the right time all our connections and hotel reservations all went without a hitch making, it a relaxing and worry free holiday. We have dealt with Paula before and will be using her again thank you

We have used Paula now for around 3 years and have had some great holidays. I cannot recommend her enough and would never book a holiday now without her!!! She is friendly, professional, honest, knowledgeable, but most of all knows exactly what we like from our holidays. Using Paula is like have your own personal travel counsellor at your finger tips. She's great and you'd be mad not to use her amazing service!!

I've used Paula's services three times now and she is superb. Very informative, efficient and friendly. Great for taking the hassle out of booking a holiday, so we can just enjoy it!

What can I say ....I would always choose Paula to research and book our holidays and business trips. Fantastic service and after service too. Love her to bits

Paula is an incredibly friendly and approachable person. Paula did a brilliant job sourcing excellent quotes for me for my forthcoming trip to Thailand and Cambodia. Her verbal and written communications were excellent and she provided us with a wealth of information on fights and accommodation in our chosen destinations. Highly recommended.

I hold this lady in high esteem for sure ... 100% reliable, knowledgeable, understanding, thoughtful, and kind - She deserves an award for her part in 'Travel Counsellors'. My vacations & flights that Paula has organised to and from the UK to USA over the past 4 or 5 years have been GREAT!" Thank YOU Paula

Paula has been looking after Liz & myself for quite some years now, her advice and suggestions are invaluable to us to have a stress free, enjoyable holidays. Always available, something money can't buy when you come across a sticky problem abroad, one phone call and its sorted! The influence she has is considerable, Paula can reach parts that no other travel expert can!. I've said it before, if you're going on holiday...Pack a Paula! Take Paula with you and it's not as daft as it sounds, she's the only 24/7 x 52 week year travel service accessible from anywhere in the world! I know I will have no fears or worries if I've booked through Paula.

Cannot recommend this lovely lady enough! Paula has created two of the most incredible holidays for me - Japan in 2016 and Bali in 2017. She has so much knowledge and passion for her job! Cannot wait for my next adventure!!

We would like to thank Paula for arranging a lovely cruise for us. Yes, we could have booked this ourselves but we wouldn’t have received the personal service that Paula gave us. If we had any questions regarding the holiday, no matter how small, we would ping a quick email or text to her and she was always happy to help. A few days before we went on holiday, Paula came round and brought all our documents to us so we didn’t have to print them ourselves. On our return she called us to find out how the holiday was. I don’t think any travel agent has given us this level of service. Thank you Paula! We wouldn’t hesitate to recommend you or to use your services again.

Paula sorted our Lapland and Disney holidays. She's so knowledgeable and helpful. Nothing is too much trouble. Its so relaxing having someone else do all the work would definitely recommend her.

Nothing is impossible with Paula around. I was chasing perfection but caught excellence instead. She is dependable, reliable, resourceful, flexible and persistent. If you want to delegate the pressure of planning a bespoke holiday aim for someone who is P- proactive A- active U-unfazed L- likeable A-accountable. Had a fantastic time in Brazil and looking forward to working with Paula again.

I was recommended to Paula from my brother in law who previously booked with Paula. My experience with her has been amazing. The whole booking and advising me where to go made my life so much easier. Paula's customer service is superb! The first time I spoke to her, it felt like I was talking to a friend who was just telling me where to go. Paula made my whole booking experience stress free. I didn't do any research into where we were going in Thailand, as I trusted Paula to pick the best and when we got there and stayed at the BelAire Bangkok & Centara Phuket, the resorts were outstanding and I couldn't believe Paula had booked us into an amazing resort. Myself and wife absolutely loved our honeymoon. We cannot thank Paula enough for making our experience the best ever. Thank you Paula, I look forward to booking with you again.

To anyone looking to book a holiday, whether it's just a trip to the sunshine or an amazing trip of a lifetime, I would like to recommend Paula Ross from Travel Counsellors. Paula did a fabulous job at listening to what we wanted on our trip and part of the reason we had such an amazing time is because of her hard work and perseverance when we kept changing dates, hotels and destinations!!! One of our internal flights was cancelled because of bad weather and with one phone call, Paula had sorted it. Rebooked us on a flight the next day, booked an extra night at the hotel in New York and advised the hotel in Las Vegas we were arriving a day late... this enabled us to still attend a wedding in Las Vegas which was the whole point of our trip....!!!! We have already booked a trip to Florida with Paula for next year and I'm sure there will be many more to come!! Thanks Paula! x

Paula booked my holiday of a lifetime to Australia. She was very efficient, thorough and a pleasure to deal with. I would definitely recommend her. Peter Phipps

After finding myself left with the task of organizing my families first group holiday I knew it wasn't going to be easy. I had the age range of just under 1 year old up to a 60 year old with a few 30 somethings and teenagers thrown in too....not an easy task. Then comes Paula Ross, Travel Counsellor. Paula just listened. It sounds so simple but actually when does this happen? Paula took on requested flight times, transfer times, distance to the beach, all inclusive, half board and self catering requests for the three different parties. Nothing was a problem for her. With every problem we created, Paula was there with a cure. Even down to an unforeseen medical condition. Paula made super arrangements for us to travel with ease. The hotel we stayed in was perfect just as she said it would be as many of her customers have been there before. Paula really invests time and effort with great efficiency and enthusiasm to get you what you want because she really knows how important holidays are. I would definitely recommend using Paula Ross. Paula will take all the hassle out of booking your holiday. It makes more sense to sit back and relax! You'll be in very capable hands. We will be using her services again. Thanks Paula. Couldn't have done it without you!

Paula is efficient, helpful and good humoured. She goes the extra mile. I have recommended her to a friend who has been extremely satisfied with her, and she has saved him a lot of money on a major trip. I would recommend her widely.

I have used Paula's services for many years. She is wonderfully efficient, takes all the worry off our hands and knows what we like in a holiday. She has never failed us yet and I look forward to many more years of bookings with her.

It has been fun organising holidays and flights with Paula. Always arriving at a perfect choice. With add on ideas to find more adventure when there.

I have used Paula for the last 8 years and have recommended her many times! Excellent service!

Having just returned from my dream trip - six weeks in the USA and Canada - I simply cannot thank Paula enough for everything she did in organising it all. In a nutshell, I bundled up everything I wanted - which was quite complicated - and handed it over to Paula and she fixed it all, discussing various options and the fine details with me. I was simply left with the excited anticipation of a wonderful trip followed by the relaxed enjoyment of it all, because everything had been taken care of. I also knew that if there were any problems, Paula was on hand back home to help sort them out - but there were none. I have already recommended Paula to several friends and will continue to do so - she has not been just my travel agent, she's been a confidante and a sounding board for my ideas and has become a friend!! Thanks Paula, it was as amazing as we both hoped and planned it to be!!!!

Paula is brilliant to work with and such a lovely person! I had no idea where I wanted to go but it was like she read my mind and has booked me the most amazing holiday. She makes it so easy and I would recommend her to everybody!!! - thank you

We have no hesitation in recommending the services of Paula Ross to anyone who is in need of a Travel Counsellor. She has personally handled our travel requirements, holiday and world travel for this last decade and given us every satisfaction. With her wide knowledge and experience of the travel industry she has been able to eliminate all the frustrations of making reservations and often suggested alternatives to us, which have proved more convenient and less costly than our own efforts. When making bookings we find it easier to call Paula rather than wrestle with the complexities of manifold brochures, since she now knows our preferences etc. and has not ever disappointed us.

I was looking to go off the beaten track on a personal trip to Africa and Paula was recommended to me through a friend. With mission impossible passed onto her she returned promptly with many options, all of which ticked my boxes. Once I chose my trip, she did a wonderful job guiding me though the whole experience keeping me informed at all times. I can not recommend her enough - set her a challenge and she will surpass it. 11 out of 10!

We have just retuned from a honeymoon trip of a life time! Paula listened to our needs and desires right from the word go. She took us through all the options and tailored a perfect Honeymoon to our personal needs. The honeymoon was everything we wanted it to be and even more! Paula delivered a personal service with a smile every step of the way. I would not hesitate in a flash to recommended Paula! We have even already discussed our next trip over tea and cakes while looking at the honeymoon snap shots! Mr & Mrs Healy

Paula Ross, well what do you say, the most pleasant, helpful and deadicated person i know. Paula has booked our holidays for the 12 years sometimes 3 a year, just name the hotel and date she does the rest down to the last little detail and we've never been dissapointed. A gold medal winner for me, keep up the good work Paula, all the best, Rita & Alan x

I've used Paula's services three times now and she is superb. Very informative, efficient and friendly. Great for taking the hassle out of booking a holiday, so we can just enjoy it!

What can I say ....I would always choose Paula to research and book our holidays and business trips. Fantastic service and after service too. Love her to bits

Paula sorted our Lapland and Disney holidays. She's so knowledgeable and helpful. Nothing is too much trouble. Its so relaxing having someone else do all the work would definitely recommend her.

Paula booked my holiday of a lifetime to Australia. She was very efficient, thorough and a pleasure to deal with. I would definitely recommend her. Peter Phipps

It has been fun organising holidays and flights with Paula. Always arriving at a perfect choice. With add on ideas to find more adventure when there.

I have used Paula for the last 8 years and have recommended her many times! Excellent service!

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With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.

Contact me on 01933 697580

Miami

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Departing05/11/2019

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Lisbon

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Paphos

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My Travel Blogs

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Stress Free Travel

19 January 2018

Top ten tips for avoiding additional stress at your airport during peak travel 1. Long Haul - get to the airport a minimum of 3.5 hours before 2. Short Haul - get to the airport a minimum of 2.5 hours before 3. Check in online 24 hours prior to departure and print off your boarding passes 4. Set off from home earlier - no one can predict the traffic 5. Arrange parking for the Meet and Greet (nearest to the airport terminal) 6. Take plenty of snacks for the car journey and waiting for your flight as well as bottles of water for pre-security 7. Wear...

Travelling with children

19 January 2018

You don’t want to stop travelling overseas just because you now have children and what’s more, you still want quality accommodation, great facilities and a little time for yourselves to relax. Great kids’ entertainment and occasional supervision for your children can be important. Plus, top tips on how to avoid the having a stressful journey with the kids. 1. Pace yourself. Go with the flow and don’t pack in too much. Build in rest days and be realistic about what you might see and do. 2. Travel is great for broadening the mind, even if you’re a five-year-old. Start getting your...

Marvellous Munich

16 October 2017

At the end of August, we booked in advance to go and see my relatives in Munich/Germany. We were away for 6 days and it was simple and stress free to get there. We flew with Easyjet from Stansted and in just two hours you arrive in Munich. Totally doable for a city break. We visited the BMW Museum, Allianz Arena Football Stadium, Neuschwanstein Castle and the city. Taking kids, we visited the local trampoline park too! We also saw the preparation of the Oktoberfest, although Bavarians call it 'die Wiesn' which mean the meadow. This is because it was on...

Mystical Marrakech

01 December 2013

After an excellent, short flight of 3 hours and 15 mins I arrived in Marrakech. We caught our private transfer. I strongly recommended booking a prearranged transfer. Hassle free. Our driver took us to our resort of Zone Touristque, Agdal a 25 mins transfer, 15mins outside the medina. A lovely 24 degrees in November! The following day, we arranged to do a half day doing a personal, private, historical Marrakech tour. It was superb. I would definitely recommend this. The Berbers from the High Atlas Mountains arrived in Marrakech in 1062 and never left. We saw the...

Capitvating Cayman Islands

07 June 2013

I thought the Cayman Islands were a place you just read about! Well I had the good fortunate to visit there for six days. What an amazing destination. The Cayman Islands are made up of three islands; Grand Cayman, Little Cayman and Cayman Brac. I stayed on the main island, Grand Cayman. It is 22 miles long at it longest point and 8 miles wide and neighbouring islands include Jamaica and Cuba. It takes about 10 hours to get there. BA has a direct service that stops on route in Nassau/Bahamas. It is also home to the famous Seven Mile beach...