Sent by Shaun Donnelly
Middlesbrough 28/08/2024
Had amazing holiday made easy through our booking with Rachel, couldn’t recommend her enough, no worries everything is sorted and all you have to do is turn up and enjoy ??????
Based In Angmering Village
Rachel Whiteley-Williams
It's Nice To Meet You
Hello there, my name is Rachel Whiteley-Williams and I am your local Travel Counsellor.
“It matters to me that you receive the best service and have a great holiday”
Travel is my passion and with almost 30 years of experience in Travel, means I have a great knowledge of a variety of destinations from Bognor to Bermuda, Halifax to Havana! If I haven’t been there you can bet I know someone that has and I also have the resources to find your perfect holiday.
As an independent travel advisor I work from home. This allows me to work around my family. I don’t have any sales targets, so all of my time is dedicated to tailor making your holiday to suit your individual needs. Everything I book for you comes with the extra assurance of being fully protected too.
My focus is ensuring that I deliver exceptional customer service to you. I am a real person and you can relax knowing that when you book with me, you will speak to me every time. Fully flexible hours means I am even available evenings and weekends, and am always more than happy to visit you at home.
Being married to an Antiguan and having lived in Antigua for a number of years, means I have a great knowledge of the Caribbean. I have also lived in Greece and know a great deal about cruising, not to mention family holidays.
So what are you waiting for? Bespoke holidays, exceptional customer service and competitive prices. Pick up the phone and call me today. I look forward to making your holiday dreams come true!!
Rachel
My customer stories
Sent by Kevin Short
Rustington 19/08/2024
Brilliant service and holiday - highly recommend for anyone looking to book a package holiday - Rachel was on hand to answer any queries in a quick efficient manor.
Sent by Suvi McNally
Rustington 05/08/2024
Rachel organised our holiday for us by listening to our wishes and amending it to exactly what we were looking for. The flights, transport and hotel were all exactly what we have requested.
Rachel’s personal touch, handwritten notes, printed boarding cards, highlighted important information, made it extra special. Knowing that she would be there to help us if anything went wrong was great and we didn’t need to worry.
We will definitely request Rachel’s assistance again for our next holiday - as soon as we decide where to go next!
Thank you Rachel - you made our holiday perfect!
Sent by Debra Goddard
Worthing 21/07/2024
Rachel has been wonderful supporting us, giving us advice with a friendly personal touch which is very appreciated when you haven’t gone through the process of cruising before . She has reassured me when I was anxious and we went on to have a fabulous time . Thank you Rachel for all your help and experience.
Debra and Nigel Goddard
Sent by Michael Coates
Angmering 21/07/2024
We asked Rachel, (who we have known for nearly 30 years) to arrange a holiday for my wife and I on the Italian Lakes. Within days Rachel had planned a hotel and Air Flights,. and provided a quote. We booked the holiday, and having returned it was all faultless. The choice of Hotel was excellent, probably the best in the area without being the most expensive. Rachel booked seats on the flight and checked us in.
Thank you Rachel for arranging what will be a very happy memory for years to come.
All very efficient!
Sent by Phil Rolfe
Angmering 19/07/2024
Rachael was a great help sorting our recent trip to Morocco. From initial ideas to the finer details she came up with loads of options and helped us find accommodation as well as transfers and trip ideas.
Sent by Laura Hughes
Ferring 19/07/2024
Rachel has been fantastic from start to finish with booking our multi stop USA trip. Where to stay, what activities would suit us, to hand picking the loveliest hotels to meet our family needs. Last minute special assistance arrangements were all handled by Rachel and took the stress away. The pack of tickets, accommodation vouchers, car hire details were perfectly organised for us - even the luggage labels. The attention to detail is what sets Rachel apart from other operators. Would highly recommend her service, can't wait for her to book our next trip. Thank you for helping us make the best memories!
Sent by Alan Atkinson
Worthing 18/09/2023
Hi everyone.
Just wanted to say. We've booked 4 cruises with Rachel now and had a 5th transfered to straight to her via the cruise ship future cruises team.
It's been an absolute dream with Rachel booking our holidays. Easy to work with, attentive, works hard for us and comes up with the goods.
Having met her personally, she's a lovely lady and would recommend her to anyone.
Thanks Rachel for everything you do and have done for us.
Alan & Lesley
Goring-by-Sea
Sent by Marie Ball
East Preston 29/08/2023
Rachel helped us find and plan our very exciting holiday to South Africa and made the whole experience so much easier. She gave us lots of reminders and great advice and helped us with lots of paperwork. We will definitely use her to help us book our next holiday. Thank you Rachel!
Sent by Linda Bond
Storrington 29/08/2023
It was a pleasure to use Rachel again for another holiday booking. This is the third time that we have used Rachel who is helpful, efficient, organised and provides excellent advice and recommendations for our trips. We are planning to use her service again in 2024.
Sent by Lindsay Burns
Bognor Regis 23/08/2023
I am very excited about my forthcoming trip to Egypt, and a cruise on the Nile. After we explained the sort of holiday we wanted Rachel personally contacted the cruise operators in Egypt and arranged a bespoke tour in Cairo to visit the pyramids and museum . Rachel organised the whole trip, the flights, the hotel, the cruise, the itinerary , the tour so efficiently and nothing was too much trouble . I would highly recommend Rachel at Travel councillor s as she goes out of her way to make sure you have a very special holiday .
Sent by Marian Joy
Cheshunt, Hertfordshire 19/08/2023
We have found Rachel most helpful , she goes out of her way to satisfy your needs and answer any questions
,
Sent by Melanie Martinez
Essex 19/04/2022
Rachel is the first person I go to when planning a special trip - had some fantastic holidays over the years thanks to her!
Sent by Avril Pollard
Worthing 19/04/2022
Rachel makes the booking of a holiday enjoyable and personal and goes out of her way to exceed your expectations without any stress, always a pleasure and fabulous experience :-)
Sent by Nadine Martin
Worthing 17/04/2022
Was recommended Rachel through a friend and so glad we did. The service and response to questions has been fantastic. Rachel has taken all the stress out of booking our first holiday in years especially as it’s our first cruise.
Sent by Kelly Cardwell
Bognor Regis 16/03/2021
Unfortunately due to the ongoing covid problem we are yet to go on any holidays we have booked with Rachel, our travel councillor. During this time there has been so many changes and holiday moves, and Rachel has been amazing. She has kept us well informed, been there via e mail or phone to answer any questions we may have, and has really looked after us. I would highly recommend her to anyone booking a holiday, as it’s such a personal experience, and puts your mind at rest having an expert to look after things for you. Rachel has taken away the stress for us, and has found us an awesome holiday with loads to do, and taken into consideration all our wants and needs. We can’t wait to finally get our family holiday/honeymoon we would of waited two years for. And we are already thinking about what Rachel can book for us next. Thanks so much, we will be using Rachel for our future bookings and sharing her info with friends and on social media to recommend her.
Sent by Amanda Skelton-Edmunds
Littlehampton 15/03/2021
Rachel booked a surprise trip to Lapland for myself and 2 children for December 2021. Rachel understood exactly what I wanted and also gave her personal experience which was an added bonus. The booking and the details were exactly as discussed and all booked with ease which when you are a busy working mum is exactly what you need. Excellent service and would definitely recommend Rachel. Amanda
Sent by Ruth Empson-Ridge
Bognor Regis 15/03/2021
We were keen to book a once in a lifetime trip to Lapland and Rachel was fantastic. She listened to our requirements and actually suggested waiting until next year to get exactly what we wanted and I felt that she was really putting our needs first, rather than just securing a sale (what a breath of fresh air!). Rachel is incredibly personable and really went that extra mile to ensure we had our perfect trip. It really was outstanding customer service and we can’t wait to go!
Sent by Steven Johnson
Worthing 16/02/2020
“We have booked many holidays with Rachel and she has never let us down with any aspect of the travel arrangements. We have always had a fantastic time and the confidence we have in Rachel means that we look forward to booking many more holidays with her in the future. Rachel gives a personal service, from researching multiple locations and prices, making sure our documentation is well organised to liaising with the hotel to make sure they are aware of special occasions. The service is first class and she is always on hand to assist if issues arise unexpectedly whilst we are overseas.
Our most recent holiday to Dubai was for a special birthday. Rachel recommended a great hotel, suggested places to eat and was able to get us upgraded to a suite when we arrived.
Her insight, dedication and commitment ensures my family and I make the most of our precious time off.”
Sent by Stephen & Nicola Murrell
Bognor Regis 16/02/2020
We were recommended by a family member to go through Rachel to organise our honeymoon and all I can is that it was an excellent decision! Rachel’s service is exceptional, she got us all the destinations and excursions that we asked for at a reasonable price, the hotels she choose were perfect and safe to say we only want to fly business class from now on. Any queries that came up she handled quickly and gave us brilliant alternatives. During our holiday everything ran perfectly, we had no issues with flights, transfers, hotels or excursions, this could not have gone more smoothly. While we were away Rachel checked in with us at the right times to make sure we were enjoying everything which we were obviously! Honestly we only have good things to say about Rachel, her service and the business she operates. All quite excellent.
Sent by Kelly Cardwell
Bognor Regis 16/02/2020
Rachel has booked us an excellent holiday in Tenerife for our honeymoon with our 12 year old daughter. She is so helpful, and can’t do enough for us to make sure we have an excellent holiday. She has been supportive in contacting the hotel about my food intolerance and I will definitely be booking through her again.
Sent by Lee Thomas
Littlehampton 16/02/2020
Rachel’s vast travel knowledge and contacts within the industry are just two of the reasons why we continue to use her services for all our vacation needs. Most recently she’s helped plan and book two family trips next year; one to Disney and a cruise to Norway.
No matter what type of holiday you are planning or budget you are working towards, Rachel will ensure you have an amazing time and provide a service which will exceed all expectations.
Sent by Trisha Humphries
Walberton, West Sussex 27/10/2019
Nothing is too much for Rachel, she's flawless in her communication and response time, she will go to any length to ensure you get the best holiday experience and we love opening our confirmation package with her personally written card and a guide book to the destination. It doesn't end there, she knows her business inside-out and will take care of every little detail right up until you are on the flight to destination happiness. We wouldn't entrust our world travel experiences with anyone else. With Rachel you're in safe hands.
Sent by Emma Jones
Arundel 21/08/2019
We asked Rachel to look into a holiday in Greece for us and she absolutely smashed it! We visited Parga in mainland Greece and Rachel delivered on every level. The town was beautiful the most stunning seas and fabulous restaurants you could ask for and the hotel Rachel recommended was brilliant. A gorgeous pool, fabulous service and the owner could not have done more to look after us. Such a perfect place we have already asked Rachel to re-book for next year! Thank you so much! We never would have thought about the mainland before and can not wait to go back x
Sent by Paul Benham
Worcester 24/07/2019
We appreciate and value the attention and experience which Rachel's service brings.
It is reassuring to know arrangements are overseen and followed through for us.
Sent by George Youngs
Sompting 04/07/2019
Rachel is always helpful,thoughtful and professional. She is now a friend as well as our adviser. The service provided can not be faulted and we would never look anywhere else to book our holiday. Rachel arranges the whole package start to finish, on call to provide advise at each stage of the process. We would like to thank you for all your help.
Sent by Carol Brown
Angmering 04/07/2019
Another great booking from Rachel. Thanks for the patience whilst we decided on location and timings. Rachel jumped into action when we finally decided! She also spoke directly with the Hotel to secure special arrangements for our son who has allergies. Thanks again ??
Sent by Chelsea Spinks
Worthing 04/07/2019
Having never taken our son abroad before I was really worried about booking somewhere myself and getting it wrong! I went straight to Rachel who has been beyond amazing since we originally placed an enquiry with her. Rachel enquires about all different dates and times to suit our plans and got us the perfect holiday for our family! Booked our holiday easily and with no stress or worries at all for us! We’ve since gone back with more questions and help and Rachel has helped us quickly and without a fuss every time! Even going above and beyond to look at trips we might be interested in and places we might like to see :) Wouldn’t book a holiday without going through Rachel now, the whole process has been smooth and easy! Highly recommended from us always x
Sent by Sally Lofthouse
Worthig 27/06/2019
Rachel was extremely helpful and super fast with finding us our perfect holiday. The holiday she found for us were well within our budget,
Really looking forward to dealing with Rachel in the near future as our holiday date draws nearer.
Sent by Cliff Coxshaw
Hassocks 26/06/2019
If I could score higher that 10 I would. Since using the services of Rachel my holiday arrangements have been faultless. Her dedication to Customer Service is exemplary. I have no hesitation in recommending her services to my family, friends and other people whom we meet on holiday.
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Pretty Parga
23 August 2023
This holiday was our first holiday as a 3 and also our first holiday since 2019 and Covid, so it was much needed! I've sent many customers to beautiful Parga on the Greek Mainland. All have come back saying how lovely and traditional it was. I looked at all inclusive hotels elsewhere in Greece with slides and football for my 15 and 11 year old sons but the holidays were so expensive and didn't ju
Idyllic Ibiza Short Break
07 August 2019
I recently returned from a short break to San Antonio in Ibiza with a girlfriend. We had planned this trip for a long time to coincide with the Radio 1 weekend. Lots of famous DJ's and great music! It's been over 20 years since I last visited Ibiza and nothing much has changed to be honest. San Antonio itself was exactly the same, although a nice new marina area and walk way from Café Mambo throu
Another Great Holiday in Lanzarote - May 2018
06 October 2018
We've been to Lanzarote before and stayed in Playa Blanca. This time we decided to try a different area, Costa Teguise and hotel which our friends recommended. We like all-inclusive with plenty of activities and sports for all of the family and Occidental Lanzarote Mar didn't disappoint. It was a very short transfer from Arrecife Airport, maybe 10 minutes maximum. The hotel was very welcoming,
Perfect Portugal August 2018
06 October 2018
We had never been to Portugal before. Our friends own a property in Vilamoura and encouraged us to go. The prospect of seeing famous footballers certainly proved popular with my two sons! Usually we like to stay at all-inclusive hotels but decided this time to rent an apartment at the fantastic 5* Vila Sol complex in Vilamoura. I organized our own flights, transfers and car hire as I knew the a
Lapland Does it Again!
01 January 2018
This was my second Enchanting Lapland Day Trip. This time I treated my 5-year-old son to the amazing experience. As I had been before I knew what to expect and from start to finish the whole magical day was superb. From the Tui airline staff to the Finnish staff in the village where we were based even immigration and security staff in Finland were outstanding, making the whole day run like clo
Delightful Disneyland Paris
09 March 2016
I decided to surprise my two boys with a family short trip to Disneyland Paris. Both of my boys love trains so I opted for the Eurostar from St Pancras, the idea of going "under the sea" was a real treat for them. The journey was smooth and I was surprised to see Disney employees on the train and they approached us as we had decided to use the Disney Express luggage service. It was explained thoro
Magical Lapland Day Trip
09 December 2014
From the minute we arrived at Gatwick airport it was superb, at the Thomson Airways check in desk, we were greeted with a sign saying "search for Santa starts here" and a nice man in a very festive jumper directed us to the desk. The crew on the flight were amazing, all wearing Christmas hats and telling jokes and singing carols over the speakers, even the pilot joined in! The flight to Enontek
Magical Majorca in May
15 October 2014
Having just returned from my own family holiday, I thought I would let you know about a little gem of a hotel we stayed at in Majorca. Part of the Iberostar Group, this hotel was situated in the beautiful natural park of Cala Mondrago, not far from Cala D’or. Surrounded by pine trees and small bays, it really was picturesque. Iberostar Club Cala Barca is ideally suited to active people who e
Fantastic Fowey, Cornwall
26 August 2013
Fowey, pronounced “Foy” in Cornwall is a beautiful picture postcard harbour town situated on an estuary. This was to be our home for 4 days during “The Fowey Regatta”. Travelling with a 5 year old and 1 year old, we did not think we could combine luxury with family facilities, yet we were so wrong!! Fowey Hall, part of the Luxury Family Hotels, did not disappoint. The original inspiration fo
Antigua
06 June 2013
It’s been a few years since I’ve visited my second home Wadadli, as it was called many years ago, nowadays it’s called Antigua. It was great to see that the new airport terminal has begun construction. Our base this time was a boutique style hotel called Sugar Ridge, located on the West of the island close to the amenities of Jolly Harbour. We spent our wedding night here a few years ago and it
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