Why use a Travel Counsellor?
Imagine going on a journey that feels like it was tailor-made just for you – every detail perfectly aligned with your dreams and aspirations. That's the experience I will deliver as your dedicated Travel Counsellor. In a world inundated with options and choices, allow me to be your guide, crafting unforgettable adventures that reflect your unique personality and preference.
To help answer those questions, here are my top 5 reasons to book with me, your Travel Counsellor.
1. Personal service
When you call, you’ll speak to me. Someone who knows you and remembers you; no more queuing on hold to speak to call-centres or trying to communicate with an online chat-bot. I believe in getting to know my clients and treating their travel plans as if they were my own. I like to take my time getting to know your preferences, what you enjoy and what matters most to you when travelling. Develop a relationship.
After listening to your wish list, I’ll tailor-make a holiday to your requirements, making the whole experience completely stress-free and highly personal.
“I was looking for flights to Canada to visit family with my three young children, options were limited due to the lateness of booking. I approached Samantha who listened diligently to my requirements, within a short time Samantha came back with options better than I could find myself.” M. Anderson.
I genuinely care about your experience and aim to foster a lasting relationship. I’m keen to hear about your adventures and gather your feedback to enhance future journeys. By offering this level of personalised service, I aspire to earn your trust and loyalty, creating customers for life.
2. I can save you time and money!
Benjamin Franklin famously said "time is money”. In our fast-paced world, where every moment counts, saving time and money is a universal aspiration.
By entrusting your travel arrangements with me, you can do just that. We are all busy and finding the time to scour numerous websites or taking a day off work to visit high street agents is a luxury few can afford.
“Samantha was very patient with me, I did have a lot of asks and was a difficult booking. Even when I thought I found something myself, Sam bettered the holiday. Highly recommend.” J. Green
I can do all the research for you, offering suggestions on all aspects of your trip, from car hire to excursions, airport parking or lounges, I will take care of everything. Putting this all together to create a personalised package that fits perfectly within your budget.
3. 100% financial protection
Your peace of mind is my top priority. When you book your holiday with me, rest assured that your money is 100% protected.
Whether it's a holiday with ATOL protection or a one-off travel arrangement, your funds will be held securely protected in an independent trust account. Meaning that in the rare event of unforeseen circumstances, you can trust that your financial interests are secure.
4. Round the clock support
When it’s time to travel, all you have to do is pack – I’ll take care of everything else. From departure to arriving back home and beyond, I’m here whenever you need me.
You’ll also have access to the Travel Counsellors 24/7 global Duty Office for emergencies, ensuring you have full support anytime, anywhere.
5. You are supporting a small business
In today's evolving business landscape, there's a growing trend towards supporting small business owners and start-ups. Collaborating with individuals who are passionately building something of their own is far more rewarding than engaging with large international corporations that often provide minimal client support.
Unlike the big online suppliers, I genuinely appreciate and value every booking. Your support is deeply appreciated, as it fuels my passion and commitment to providing you with the best possible experience.
“Samantha has been fantastic... very patient and helpful as we had a few things at our end to resolve before we could confirm. Thanks so much.” G. Buxton
Booking with me means more than just a transaction—it's a meaningful choice. By choosing to book your trip with me, you're not only supporting me but also my family and my dream.
Choosing me ensures you'll receive exceptional service right from the moment you make your initial enquiry. This commitment doesn't end once your booking is confirmed; it extends beyond your departure and even after you return.
If you are thinking of getting something in the diary to look forward to, please don’t hesitate to get in contact. I’d love to help plan your next adventure.
