Based In Brentwood

Sarah Moss

Available for new enquiries

It's Nice To Meet You

Hello, I’m Sarah Moss - your Brentwood-based Travel Counsellor.

I've worked in travel since 1999, offering you a wealth of experience to find a holiday as unique as your own needs. That's why I joined Travel Counsellors in 2015 to focus on providing this very personal service.

You may be dreaming of a family holiday, or a romantic city break, an adventure Tour? A luxury tailor made trip, or even a self catering Villa break to enjoy the local restaurants? Cruising or skiing, safaris, or maybe you are planning your Honeymoon or Wedding abroad or that seamless business trip, whatever you're looking for in your next travel experience, I can help. The world is your oyster, so if you have something in mind let me know and I can tailor the perfect holiday to suit your personal needs.

Over the years I have been to some amazing places, and had some incredible experiences. Here are just a few...

Swimming in the sea with dolphins in Cuba, baby elephants on safari in Kenya. The beauty of Prague in the winter, and the heat of Rome in the summer. How New York really never sleeps! The charm of Marrakech and the magic of Disneyland Paris and the ultimate family holiday in Orlando! The most magical trip washing and feeding rescued elephants in Thailand! Being pampered in the luxury of Dubai, sipping Champagne in romantic Santorini and cruising in Europe and the Caribbean, and the Magic of swimming in the Maldives in the most stunning Ocean ever!

The stunning Maldives had the best snorkelling we have ever done off the reef, it is like being part of Finding Nemo the movie! Turtles, reef sharks, Sting and Manta Rays and so many fantastic fish, the powder white sand between your toes and the clearest seas, the most perfect destination for a romantic holiday or honeymoon!

Visiting Father Christmas in magical Lapland was a truly magical holiday, then there are the special family escapes to simply do nothing other than read a good book and play with the children - quality time we never get back. From Greece to Spain, Italy, France, Portugal, Turkey and fantastic beach club holidays and also the Canaries to mention just a few.

Skiing in Europe in the Alps is the best fun with family and friends, city escapes just the two of us to spend quality time together for a couple of days in some fantastic cities from Venice, Rome, Palma, Budapest, Prague to Amsterdam!

The world is packed full of places to take your breath away, and I want to help you experience it.

There is still lots more of the world I want to discover and make more memories to treasure, this passion I have helps me as a Travel Counsellor to make sure every last little detail is perfect when I help you with your holiday plans.

I don’t just work 9 till 5 so if an evening is better for you that is no problem, please just ask we can arrange a time to talk.
I Don't just plan holidays, I also offer look after VIP Client's, arrange School Educational trips and Business travel clients so I can offer you what suits you individually.
I am not the Internet, I am here for you from the time of booking until your safe return along with my Duty office giving you peace of mind and of course anything you book with me is Financially protected.
My Business has grown simply on referrals by my service and expert knowledge and for that I am very grateful.
If you would value my service then I would like to chat to you and look forward to planning your trip. Please contact me by phone or drop me an email and I will be delighted to bring your travel dreams to life.

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My customer stories

Sent by Lisa Robertson

Sarah was extremely helpful and informative she found us the perfect UK getaway will definitely be recommending Sarah to family and friends.

Sent by Julie Bacon

This is a little note just to thank you for organizing our super trip to the Scilly Isles. Everything was brilliant, oh my goodness what a fantastic place - the amount of people I’ve spoken to that weren’t even aware of their existence or where they are located! They are so beautiful that I want to keep it a secret, though I expect the length of journey and relative cost will put off a lot of people, though its clear that people return year after year because of its exclusivity! Highly recommend as a bucket list destination. Thank you again for taking away all the stress of booking it, will come back to you to plan that special trip for Pauls 60th and our silver wedding when things have settled down further.

Sent by Jasmin Cooper

Sarah goes out of her way to make sure she gets the most appropriate holiday for you, she often has personal experience of the location which is an added bonus.

Sent by Catherine Morgan

I just wanted to drop you a quick note to thank you for organising our holiday and handling our check-ins and questions. I do really appreciate your help and support with everything. I had a great time and feel thoroughly recharged. Your advice about taking those rooms was sound - they were huge. It was more like having an apartment. Having that much space was lovely. Catherine.

Sent by Anita Bazen

Sarah's service was Super efficient and professional !

Sent by Charles Pring

Sarah has helped us with several holidays and they have all been amazing! Sarah is super responsive, helpful and thoughtful, and we are really grateful for her great support!

Sent by Charles Pring

Sarah has helped us with several holidays and they have all been amazing! Sarah is super responsive, helpful and thoughtful, and we we are really grateful for her great support!

Sent by Clifford Hill

Sarah was excellent and catered for our every need. Would definitely use her again when booking a holiday.

Sent by Liam Newsome

You've been amazing with booking this holiday. I never knew booking could be so stress free. Thank you

Sent by Jeff Buckley

No challenge too great that Sarah cannot find a solution to, I have tried but failed.

Sent by Leslie Pollington

Helpful and understanding. Nothing is too much trouble.

Sent by Christine Cullis

Sarah was just so efficient! Told her what we wanted and few hours later all booked and paperwork e-mailed to me. Will definitely use her again!! Definitely recommend her.

Sent by Rebecca Allison

Very efficient quick lots of ideas, not pushy, everything done for you. love travel counsellors. all my holidays are booked through Sarah Moss.

Sent by Samantha Copperwaite

I have used this service by Sarah twice now for two of my biggest trips and haven't been disappointed, very helpful and friendly.

Sent by Karen Welsby

I already have recommended Sarah to friends... she has been so amazing... she has been so helpful and knowledgable ... I have not traveled abroad with my children on my own before and she has made it so stress free for me... this holiday together means so much to us and Sarah has genuinely made our dreams come true... I can’t thank her enough ??

Sent by nicola jones

A pleasure as always to book our Holiday with such a helpful, professional, individual as Sarah.

Sent by Paul Earthy

Excellent service provided. Personal, nothing too much trouble and efficient with confirmation all received in no time. Very happy.

Sent by Rebecca Allison

So easy to book, Sarah gave me lots of options phoned back immediately, paid and all booked and confirmation sent through even though Sarah was going away herself, there was no hassle booked there and then. Great service.

Sent by Mary Allan

Sarah looks after everybody amazingly well.

Sent by Jenny Martin

The whole experience of booking a holiday is made easy and stress free. Thank you Sarah!

Sent by Jasmin Cooper

Excellent service from Sarah Moss, I asked lots of questions about NY and she answered them and provided me with options on ticket deals. Sarah never made me feel like I was a nuisance, even when I was annoying myself. I have recommended Sarah to friends, family and colleagues and will continue to do so - she’s fantastic.

Sent by Ross Mason

I book all my holidays with Sarah and this NYC one is a once in a lifetime holiday!

Sent by Deborah Kannor

Sarah was very helpful and friendly, responding quickly to all my requests. I would not hesitate to recommend her and hope to use travel counsellors again soon .

Sent by Emma Giddings

We have used Sarah a few times now and are never disappointed. It is the most stress free way of booking and going on holiday. Nothing is ever too much. I am always recommending Sarah!

Sent by Oliver Moss

Excellent customer service. All the way from our first contact with Sarah about our holiday ideas to then having many tailor made quotes for a lifetime trip for a 2 week holiday stopping at 5 hotels across Malaysia, Bali and Dubai. It was less than a week later that we had the perfect holiday booked for us. Nothing was too much trouble.

Sent by Debbie McLean

Sarah provided an efficient, personal service who was always available to answer any questions.

Sent by Lisa Robertson

We found Sarah extremely helpful where nothing is too much trouble, loads of holiday choices, prices to suit, really felt looked after.

Sent by Debbie Evans

I love Sarah booking our holidays, as soon as we ask her she's straight on it, very professional and first class!

Sent by Michelle Denham

Sarah has been amazing helping us book our holiday. I have emailed her day and night and she was quick to respond and keep us updated. Thanks for making it so easy Sarah.

Sent by Susan Richards

Very easy. Very quick. Very happy.

Sent by Julie Scott

Sarah offered a really great personalised service. She took time to answer my questions and I would definitely use her service again and recommend her to others.

Sent by Karen Petrie

Always recommend - fantastic service!

Sent by Louise Turk

Very helpful. Nothing was too much trouble even though we changed our minds frequently!

Sent by Claire Hobday

Fantastic experience, has made booking a holiday completely stress free and all from the comfort of my sofa!

Sent by Nicola Mason

My holiday has been made easy!

Sent by Samantha Pryor

I have recommended to friends who have gone on and had the most enjoyable experience and have thanked me for passing on her details. On a personal level Sarah goes out of her way to meet needs/desires in every way. So here is a big thanks you from myself and friends for the fantastic service provided.

Sent by Ross Mason

Sarah has worked really hard to deliver the holiday of a lifetime for my son's 18th. From flights to hotels and tickets and even going the extra mile and ordering a special birthday card for my son. Don't get that on the high street!

Sent by Aadil Shaikh

Sarah was great! I would gladly recommend her to everyone I know!

Sent by Rebecca Allison

Excellent, no worries when Monarch went under, all sorted immediately great to have that peace of mind. Also, booking my sons holiday for 14 lads, Sarah was always available on the phone early morning and late evening to accommodate. Excellent service!

Sent by Lianne Jennings

Had the best time ever i'm really not ready to go home yet! Just wanted to thank you again as everything ran smoothly and we literally couldn't have booked a easier 1st family holiday without you. We are looking to book for October 2018 so we will defiantly be using you again. Thankyou

Sent by Donna Turrell

I'm very please with the service and have full trust the choices made for me on this adventure I'm going on!

Sent by Debra Payton

Sarah has been amazing, worked so hard to find my honeymoon, and putting up with me not making a decision. Cannot rate Sarah highly enough and would definitely recommend her to others. Am looking forward to our Honeymoon in 2018.

Sent by Robert Williams

Professional, nothing too much trouble and always willing to answer questions.

Sent by Jenny Martin

After searching without success for a holiday, we contacted Sarah who managed to find us a holiday after giving us some options. Sarah could not have been more helpful. Thank you very much.

Sent by Marcia Jones

Fantastic service, always available, exceeded my expectations .

Sent by Debbie Evans

Like having our own holiday PA, makes seeking holidays a pleasure rather than another chore!

Sent by Amanda Murray

I always find the process of trying to get a holiday that is suitable for our party so stressful and time consuming, however, this time it has been a very different experience thanks to the excellent service provided by Sarah. She was easy to contact, very understanding of our requirements and gave us plenty of options until we hit on what we think will suit us all perfectly. Now we just have to wait patiently until the summer and our holiday! Booking this holiday has been an enjoyable and stress free experience and I would not hesitate in using her again.

Sent by Rosie Wickens

We found the experience of booking through you, above and beyond our expectations and we will definitely book through you again. Thanks once again for everything. Rosie & Dave

Sent by Martin Smith

Sarah was recommended to me as a must go to person when booking my next holiday. She has been brilliant so far in booking our family break and to receive a thank you card the day after booking was a great gesture and just builds confidence further that Sarah will go the extra mile to ensure we have a great memory

Sent by Joanne Lovell

Sarah is very efficient and readily available to help at all times in and out of office hours. She is friendly but remains professional and I would recommend Sarah without hesitation.

Sent by Ryun Evans

Nothing bad to say, Sarah is very professional and myself and my family will always use her services.

Sent by John Sullivan

Sarah is willing to go that extra mile, maybe even 2,000 miles, to assist in planning a great trip!

Sent by Emma Pelling

Our experience with Sarah has been great. She's always made herself available to us and steered us in the right direction. Can't wait to go on our honeymoon.

Sent by Emma Giddings

First time of using Sarah and will never look back. Not being a particularly confident traveller Sarah has helped put my worries aside and just can't wait to go on our special trip!

Sent by Leigh Whight

Very prompt, flexible and friendly. Found us exactly what we wanted at an unbelievably good price too!

Sent by Catherine Morgan

Sarah is the only agent I've worked with that is free to book any resort. We had so many specific requirements. Sarah really listened and understood, and worked so hard to make sure we got everything we needed. It was a real pleasure.

Sent by Mica Bowers

" I just wanted to let you know that after meeting Sarah, Sunday at a Wedding Fayre the great service I have received, It's only Tuesday and we basically have the Perfect Honeymoon organized for us. She has been a great help and I just wanted to let you know, as you don't always hear the good things, about a company or person, it's normally only the bad!" Mica

Sent by Emma Giddings

Absolutly amazing service from Sarah and was so, so easy to find the holiday that would suit us all without having to spend hours looking through brochures or sitting in a shop! Sarah did all the hard work and we are very excited to be going somewhere we hadn't even thought about which gives us the standard of holiday we like along with something a bit different! Thank you so Much. Emma

Sent by Jane Bennett

Sarah was absolutely brilliant arranging our 'holiday of a lifetime' despite me changing our requirements! I would recommend her wholeheartedly. Jane

Sent by Kate H

Sarah provided us with lot's of travel options and when one location wasn't right, kept looking till we got the perfect place! She was always available and made me feel like nothing was too much trouble.

Sent by Rebecca allison

Very easy to book. Prompt and added a special touch as it was a birthday pressie. Sprinkles in booking documents to make it extra special.

Sent by Christopher Bartlett

Excellent Service. You cannot do enough!!

Sent by Roy Pedgrift

"Very impressed with the fast and accurate attention to detail"

Sent by Chris Hearn

Really helpful. Didn't mind that I kept changing my mind! Sarah was able to recommend some great hotels and advise on our trip to California.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Crete in a Pandemic

17 June 2021

So like the rest of us my holiday plans were ruined, changed, moved destinations 3 times until cancelled! then Crete went on the open list, my husband had worked like most of us through this and was desperate for a holiday to switch off, recharge, rest and relax. So I agreed and we flew to Crete in October half term. PCR on arrival no issue at all, travelling was smooth, wearing masks throughout

Stunning Escape to the Maldives

01 December 2019

Well, my husband had a big birthday coming and he has always wanted to go to the Maldives, so it was an easy choice. We flew Premium Economy direct to Male from Gatwick with BA, a great service and the flight was 11 hours. We transferred to our islands' private airport lounge at Male and waited with drinks and food to board our Seaplane to Vilu Reef. The Seaplane was not as scary as I thought it

Weekend in Amsterdam

04 April 2019

What do you buy your husband who wants nothing? For me in this job it is always travel! So I decided to take him to Amsterdam. My husband has never wanted to go here, he just thought it was a little seedy and full of people on drugs! I have spent years trying to educate him however with no luck! So I decided one thing to change his mind would be to take him! We flew out early morning, arriving in

Skiing in the shadows of Mont Blanc, St.Gervais

04 April 2019

So it's been a couple of years since we all got away on a ski trip but this February we decided wee would head to the Mountains. We drove from the UK to France, taking about 9 hours from Calais with refreshment stops myself, hubby, father and youngest daughter (10). We're in our car and my eldest son (20) drove with his girlfriend, my other son (18) and daughter (16). I had booked a stunning chal

What i can do for you!

11 June 2018

You all know I am a Travel Counsellor but do you know exactly what a Travel Counsellor is? I'm part of a global network of travel professionals established in 1994. With independent access to thousands of trusted travel suppliers around the world, when booking with me - it is travel and customer service like you've never experienced before. If you’re still a little unsure why you should book th

Caribbean Cruise and Florida

23 May 2018

As a family of eight ranging from age nine to 77, we decided to do a Royal Caribbean cruise at Easter departing from Fort Lauderdale on Allure of the Seas! What a Ship! I have sailed on Royal Caribbean before and other lines but this ship was not like any other ship. For a start there is a Central Park with peaceful birds singing and little bars to relax in. There is the Boardwalk with a carou

Mark Warner Turkey

23 May 2018

What can I say? I have just returned from an educational visit with five other Travel Counsellors to Mark Warner's newest resort in Turkey, the beautiful Phokaia Beach Resort in Foca. On an educational visit it is safe to say they pack in a lot for us, but this was the most fun of all! We arrived late Saturday night and on the coach transfer were all handed our room keys and stickers for our ca

Stunning Santorini in September

30 January 2018

After a stressful start to the year my husband needed a well-earned de-stress, away from it all break. We decided we needed a few days just us with no kids (well ours are now young adults apart from the youngest, who loved the idea of time with grandad!) Santorini was decided. We started our life together all those years ago - our first holiday was in Thassos, Greece and since then in over 25 y

Magical Thailand

07 August 2017

Just returned from one of the Best holidays ever! I travelled with my family including 2 older teenagers 17/15 an 8-year-old and a 77-year-old (my Dad bless him!) We flew with Emirates with a 2 day stop over in Dubai (WOW! What a hotel the Jumeirah Zabeel Saray! on the Palm island) After our short Stop over we arrived in Bangkok then connected to Koh Samui, I picked a small Boutique hotel in Bohp

Family Mediterranean Cruise

13 October 2016

What can I say? We have done so many types of holidays over the years and I feel very grateful, but this time we wanted something a little different! We picked an NCL Cruise on Epic ship! We travelled as a family with two teenagers and a 7 year old and grandparents. This ship and its facilities really suited everyone! Waking up in a new port every day was excellent although we did not get o

Venice

13 October 2016

There is no place on the planet like Venice! Wow what a wonderful compact city made of several islands! We visited here in October and the weather was glorious. And it's only and hour and half from London. Everything you think of about Venice: Gondola rides, gelato, pizza and pasta, Bellini's and beautiful buildings, this city really did tick all the boxes for a short break. However many peopl

Budapest

13 October 2016

A lovely city break in beautiful Budapest! With only a short flight from Gatwick I arrived into Budapest, jumped into a private transfer and 20 minutes later arrived at our hotel the Buddha bar 5* in Budapest. What a lovely hotel with a great spa and in a fantastic location. We wandered out and found a nice place to have a glass of wine and spot of lunch in the sun, I went in June and it was ve

Educational trip to Cyprus

28 April 2016

I was Lucky enough to Visit Cyprus again this year with 12 fellow Travel Counsellors thanks to the Cyprus Tourist Board and Agean Airlines. My 3 previous visits were as a Younger Me, checking out the nightlife, then another couple of times on Family Holidays, one of which included a Wedding for a Friend that I had Personally organized for them! This time it was learning more about the Islan

Magical New York

20 February 2016

After dreaming of New York as seen in many Movies over the years, this is always a place I had to visit in the Winter! We went as a Family with ages from 76 down to 7! This ticked boxes for everyone! We Ice skated in Central park on the Coldest day in weather history a freezing -18! it was cold like I have ever felt, and we do go skiing! However once we did a couple of laps we were warm and toas

Family Ski trip to La Plagne

09 December 2015

This was our second Visit to this resort and actually the same Accomadation, Residence Aspen. This is a fantastic location for a self catering holiday in 4* Apartments. There is a Indoor pool, sauna and hamman. We had a 2 bedroom apartment with full kitchen, it is located on the slope, you can ski in at the end of the day but need to walk out in the mornings. There are a few restaurants within

Cuba

02 December 2015

Cuba was perfect for a family holiday. We took our four children aged 22 months, eight, 10 and 12. We also travelled with our parents so it was a whole age range! We stayed in Playa Pesquero Hotel - it was large and spread out over beautiful landscaped grounds. There were eight restaurants so there was something for everyone. The staff were some of the loveliest people I have ever met, always

Mystical Marrakech

02 December 2015

We Flew to Marrakech in about 3 hours. I was expecting dirt tracks once we exited the airport, I was shocked! it was very westernised, Wide American style roads with traffic lights and pavements not what I had expected at all. We stayed in a Riad ( a traditional Moroccan guest house) as we wanted to experience the real Morocco and not feel like a Tourist in a hotel. We stayed just outside of the

Orlando Summer Fun

30 November 2015

After a seemingly quick scheduled flight across the Atlantic we arrived to hot humid summer weather! (Late August) After collecting our luggage it was simple to collect our hire car at the airport, then off to our lovely three bedroom townhouse at Vista Cay, Universal Drive. There was a Publix supermarket literally next door so time to stock up the fridge. Where do you start in Orlando? Well w

Contact Me

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