Susan Moffat – Your Luxury Travel Consultant at Travel Counsellors
Hello and welcome, I’m Susan Moffat, your dedicated Travel PA! I’m here to create bespoke luxury travel experiences designed just for you. Travel has been my passion for over 32 years, and I’ve been fortunate to explore the world both personally and professionally, spending 15+ years as British Airways cabin crew, visiting hundreds of incredible destinations around the world. I’ve lived in several countries, including Greece and the USA, and my love for travel has taken me from the picturesque towns of Italy to the pristine beaches of the Caribbean. I have a deep appreciation for luxury travel, having flown with the world’s top airlines and stayed in some of the most exclusive hotels and resorts across the globe. Beyond travel, I have a passion for skiing, and I’ve enjoyed my time on the slopes in various countries. I’m qualified as a hypnotherapist, a practice that has given me a unique perspective on relaxation and well-being, two things I love to incorporate into my clients’ travel experiences. With access to exclusive deals, VIP perks, and top industry connections, I will take the stress out of planning and handle every detail to create the perfect getaway. Whether you’re looking for a luxurious city escape, an adventure-packed safari, or a relaxing beach trip, I’m here to ensure your journey is seamless, stress-free, and exceeds your expectations, above and beyond. Here at Travel Counsellors, we are the only travel agency to be awarded the Queens Award for Enterprise and have been voted “Best Travel Agency “by readers of The Guardian and The Observer newspapers, 4 out of the last 5 years. Your money is 100% safe and is financially protected by ATOL and the unique Travel Counsellors Trust, giving you total peace of mind. No other Travel Agency will offer you this level of protection. So why spend hours researching when I can take care of everything for you? As your personal travel assistant, I’m available whenever you need me, from the moment we start planning until after you return home. Let’s turn your travel dreams into reality, get in touch, and let’s start planning your next unforgettable journey!
My customer stories
Sent by Fiona Miller
Teddington 03/11/2025
Susan was fantastic, 10/10, from the moment leaving home to arriving back.
Our Virgin flights were amazing, airports were really good, very little waiting for luggage, like 5 mins maximum.
Sugar Bay is the most friendly, relaxing place you could ever want, excellent food & service.
What more could you ask for. She managed to secure us our favourite room too!
Just 3 months until we go back and of course I'm sure we will get the same excellent service from our lovely Travel Counsellors, Susan & Carl.
I will start looking at next October when the flights become available in about 4 weeks time & then get you to book for us again.
Can't thank you both enough!
Sent by James Pidgeon
Amsterdam 03/11/2025
Thanks to Susan, who I always use to book my personal and business travel. Very attentive and on the ball. Answers immediately and always makes any changes to times/luggage and add on's straight away. Using the MY TC App has been a game changer as I have all my documents on one place, no need for trawling through emails! Keep up the good work Susan!
Sent by Joe Miller
London 03/11/2025
We are here, in room 219.
Everything went perfectly, once again, from leaving home to arriving here.
Thanks to you & Carl xx
Sent by Suzanna Church
Oyer, Norway 31/07/2025
Thank you to Susan, for booking us the most amazing holiday in Crete! You absolutely nailed it, helping us with our holiday plans. Thinking ahead and even managing to get us upgraded, to having a private pool at our last 5 * hotel, after our 9yr old broke his arm! You were there at the end of the phone to support us and help what to do and where to find the nearest hospital. I don't know what we'd have done without you! Priceless! We nearly cut the holiday short but with your support as you helped us move a few things around, we were able to carry on, for the duration of our holiday. We stayed at 3 hotels and a villa and everyone was just perfect for our family! Susan you're a superstar! Lets get arranging 2026!
Sent by Suzanna Church
Oyer, Norway 31/07/2025
Thank you to Susan, for booking us the most amazing holiday in Crete! You absolutely nailed it, helping us with our holiday plans. Thinking ahead and even managing to get us upgraded, to having a private pool at our last 5 * hotel, after our 9yr old broke his arm! You were there at the end of the phone to support us and help what to do and where to find the nearest hospital. I don't know what we'd have done without you! Priceless! We nearly cut the holiday short but with your support as you helped us move a few things around, we were able to carry on, for the duration of our holiday. We stayed at 3 hotels and a villa and everyone was just perfect for our family! Susan you're a superstar! Lets get arranging 2026!
Sent by Lisa GARCIA
Eastbourne 26/07/2025
We are especially grateful to Susan, our Travel Counsellor, whose expert planning, suite recommendations, and thoughtful touches made the entire trip seamless. Her dedication turned what could have been an ordinary holiday into a tailored, effortless luxury escape. I will definitely be using Susan with all my future trips, I cannot recommend her enough!
If you want an elegant, tranquil retreat with impeccable service, dreamy views, and a true feeling of being spoiled, "Asimina Suites in Cyprus, is simply unbeatable”
Sent by Joesph Miller
Hampton 10/07/2025
Susan my travel consultant, I cannot recommend her highly enough. From the very beginning, she was attentive, organized, and incredibly knowledgeable. Susan took the time to understand exactly what I was looking for in my trip and went above and beyond to make sure every detail was perfectly arranged.
Sent by Danielle McKillock
Reaading 23/06/2025
Susan is so friendly and has taken a lot of time to find us a wonderfully holiday. She’s happy to answer any questions and it’s clear that she lives her job!
Sent by Lee McCrosson
Weybridge 23/06/2025
Susan has gone the extra mile to help us arrange our girls week end away in September. It’s very much appreciated.
Based in
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
🏝️ Traditional vs. Contemporary
Traditional Maldives
Think: thatched roofs, sand between your toes, and barefoot elegance.
Perfect for: honeymooners and nature lovers who want a true island feel.
💫 Try:
Baros Maldives — iconic, natural and romantic
Gili Lankanfushi — barefoot rustic chic
Banyan Tree Vabbinfaru — authentic Maldivian charm
Contemporary Maldives
Think: sleek lines, bold archit
Ibiza: More Than Just a Holiday — A Piece of My Heart
Ok, so let me tell you about Ibiza. For me, it’s not just a holiday destination, it’s been a place I was lucky enough to call home, and it’s still home to many of my close friends. I visit regu-larly throughout the year, and every time I go, it feels like coming back to a magical little is-land that never loses its charm.
Ibiza often gets labe
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
