Based in Chestfield

Tracey Blackman

It's Nice To Meet You

My name is Tracey, I live in Chestfield

Having worked previously for a large high street travel agent - Thomas Cook for 24 years, being a Branch Manager for 15 years in Herne Bay, Margate, Sandwich, Cliftonville, Canterbury, I have gained experience in both management and the selling side of the travel business.

I have been incredibly fortunate to have travelled to many wonderful destinations such as Australia, Sri Lanka, Mauritius, America, Canada, South America, South Africa, Far East, Jamaica, St Lucia, Grenada, Dominican Republic, Guadeloupe and many places in Europe. Morocco I have now been to 4 times and I’ve also cruised on many different cruise ships doing many different itineraries.

I love my career in travel and I love to share my knowledge and passion with my clients, sharing my first-hand experience together with my own personal recommendations - I call them little gems …. watch out for my personal travel blogs!

Travel Counsellors enables me to give a professional and personal experience for your own travel requirements helping you to choose the right holiday for you. I will look after your booking and you will always deal with me and no one else. Travel Counsellors is an international award winning company and pride themselves on excellent service. Also every part of your holiday is completely covered and that is something other travel agents do not have.

Travel Counsellors deal with so many different operators as well as small boutique hotels, lovely spa hotels with infinity swimming pools, special interest holidays walking, painting, singing, cruises, tailor-made bespoke holidays, special occasions, weddings, honeymoons, special birthdays, whatever you would like I will find you that very special memorable holiday. My customer service score is 10 and I pride myself on giving personal service, sharing my knowledge and own travel experiences. Also a 24/7 Duty office in Manchester, and Travel Counsellors all around the world, helping each other if we need to.

I very much look forward to being able to help you with your travel arrangements. Call me or email me and I will make your dream come true. With us its personal



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Africa Mauritus


Africa- Mauritius

Luxury Travel


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Rocky Mountainer


I have been lucky enough to experience this once in a lifetime Journey …. are you celebrating a special birthday , Anniversary , never forgotten ,

Beyond the Horizons


Escape and look Beyond the Horizons

Elephant Hills


Elephant Hills Thailand.... one of the most loved holiday experiences

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I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.


09 November 2019

Flying with Singapore Airlines to Singapore, then on to Perth just under 17.5 hours. The first 3 days of my trip was in Perth in a conference centre, speed dating for travel agents! I saw 35 suppliers a day over 3 days, telling me all about the amazing things that Australia has to offer, wow and does it! If you love travelling as much as I do its like torture as you want to see it all and its such a vast country that it would take you many years to see it all properly, but you have to start somewhere so Perth was the start of a fabulous journey for me. After Corroboree Australia with Tourism Australia it was time for us to experience what WA, as they fondly call it, has to offer. With 14 of us we did have fun! We travelled from Perth to Margaret River stopping in Bunbury, Busselton and Dunsborough. The scenery was breath-taking, rugged coastline as we drove along. We stopped at the new Dolphin Discovery Centre, 90 mins south of Perth with over 200 Bottlenose dolphins. They promote research - this was such an experience! They are such beautiful creatures, well worth a visit. You can go out on a boat and see them swimming everywhere. Busselton is located at the north end of Margaret River with 30 kilometres of sandy beach, great for fishing. I was blown away by the vast open spaces and awesome scenery. Ngilgi Cave we went to these caves beneath the limestone ridge. Discovered in 1899, there are stunning stalactites, stalagmites and helictite shawl formations. These amazing things to see make you realise how many amazing things you can do in WA. Margeret River Known for vineyards, architecture, amazing vistas, lush forest and the river and surf add an extra dimension. The next day we were whale watching! Wow! I don't think i will ever forget this experience, watching the Humpback whales breech in front of you is an experience! They were migrating south and I lost count of how many I saw. Wow,fabulous! If that wasn't enough, we then stopped at Vasse Felix. Established in 1967 this wine estate has a wonderful red wine, a rose or sparkling. There's a tasting room, wine room, art gallery and an acclaimed restaurant which uses mostly home-grown ingredients. Then on to Smith Beach, a favourite of mine with my maiden name. It looks out onto miles and miles of sandy beach. You can do a guided walk called Cape to Cape with white beaches and ancient granite boulders, limestone cliffs and fascinating bush plants. Pemberton, located in the south west, 3.5 hours drive from Perth, is a picturesque timber town where you can enjoy 80 varieties of fruit, veg and truffles. Walpole A5 hour journey from Perth, west of Albany, the breathtaking red and yellow Tingle trees and the Valley of the Giant Treetop walk with 400 year old Karri Trees. It was awesome, I didn't realise how much I loved trees and the treetop walk is a must. William Bay National Park - Greens Pool and Elephant Rock - a wonderful pool of blues and greens in the sea and a formation of granite rocks looking like a heard of elephants in the sea. Albany is situated on the south coast of WA with rugged granite coastline. I was just blown away! The scenery is nothing like I have ever seen - nature at it's best! We met an Aboriginal who sang to us, danced, and so did we. He told us of his culture and heritage and was incredibly passionate and proud of his ancestors and I could have listened to him talking for days, an experience I will never forget. The National Anzac Centre is Australia's most important cultural pilgrimage. The centre overlooks the actual harbour from which 41,000 men and women went to the great war. It was very tastefully done, very moving. Middleton Beach is probably Albany's best known beach, popular for surfing for children. This was the itinerary that I did, but I cant put into words how it has left me wanting to see more. The people were so friendly, the food was wonderful, lots of fresh produce, fish, lamb, deserts. The weather was warm but going into summer from 1st November. It was a very memorable adventure and I would not hesitate to recommend Western Australia and I will be going back that's for sure! It lends itself to a self drive, stopping along the way, with an amazing mix of nature at its best. Wildlife, the best wines in the world and food, culture, and wonderful weather all year round.

MSC Bellissima New Ship

11 March 2019

I was lucky enough to head down to Southampton on 3rd March to go on the Brand new Bellissima, staying 1 night in a Balcony Cabin, sampling all she had to offer. Brand new, sparkly, light, bright and no dark wood in sight. From the moment I stepped on board I was so impressed with the space she has, she holds 5,686 passengers, 1,564 crew and is 171,598 tons. I was on deck 14 and my cabin was spacious with a very comfortable bed and I had a small balcony. I would have been very happy sitting on the balcony sipping a cocktail watching the scenery go by. I also liked the amazing gadget you could ask questions to and she would come back to you, a bit like Alexa. You can play music and ask questions about the ship etc. Also, the bathroom had a very good shower which is always good. There are three main restaurants and we ate in Posidonia which was very nice, the food was very good. There are 10 restaurants to choose from; Butchers Cut, Carousel Lounge, Tapas Bar, Il Cilegio/Le Cerisier, Sushi bar, Teppanyaki, l'Atelier Bistro, Lighthouse Restaurant and Marketplace Buffet, which is where we had breakfast, a very good choice. I loved the Atrium with the sweeping staircase with sparkly crystals in them, and a wonderful piano in the middle, so a wonderful atmosphere in the evening. We also saw a show with some amazing singers and lots of colour and dancing. This was in the London Theatre. You can also see Cirque de Soleil on various cruises which would be amazing. For the family there is plenty to do with a baby club called Chicco, teen club, virtual games, interactive cinema, bowling alley and plenty to do for all ages. There’s a massive sports hall with football and basketball. Outside was amazing with a very lovely pool and a massive screen above so you could be watching a film swimming, or in the jacuzzi while sailing, amazing! I liked the fact there were no plastic sun loungers too. Yacht club is an exclusive area with its own pool, quiet area, own restaurant and is very tastefully done and away from the others in a tranquil place. I also loved the ever changing virtual sky which reminded me of Fremont street in Las Vegas, very clever. One moment you look up and everything is green, then flowers, then sky, very clever. I had a great time on Bellissima and I will be very happy to sell the benefits to my clients, and some of her prices are excellent!

Top 10 Beach Destination of the world

18 September 2018

My daughter and I have spent a really lovely week at the Bavaro Palace in August this year. The beach was amazing and I have never seen such an amazing stretch of sandy white sand with palm trees as far as you could see. It is featured in the top 10 beaches in the world and I can now understand why. The sea was so gorgeous and warm, and although it is on the Atlantic side, it still was beautiful. The hotel itself was massive. There is a lovely little train going round all day and it’s so lovely to jump on board and it stops at the different areas. They have different sections, Bavaro Beach is adults only and we were in the family side. Talking to people in the adults section they were saying that there was more going on over on our side. The rooms were lovely and Hannah loved the Jacuzzi outside on the balcony. She used that each evening which was great. You certainly would not go hungry here. At breakfast there was everything from pancakes and omelettes made to order to salads, cheeses and smoothies. It was so good. We were able to have four a la carte meals. We tried Mexican, we loved that, where they cooked in front of you and the Margaritas were good too. There’s a steak restaurant which Hannah enjoyed but I don't eat red meat any more, and Italian which we said was our favourite. The drinks were premium brands and you could try any cocktail you liked and a Cosmo and Pina Colada were my lovely guilty pleasures. There were plenty of quiet bars and areas you could go into and have a drink which was nice. The weather was a perfect 32c and sea temperatures were really warm, like a bath. There was a problem with seaweed but every day they came and cleared it, apart from Sundays, as I think they may have a day off possibly. The entertainment was fab and we saw a really good Michael Jackson tribute which was so good. The auditorium was massive! We did a really lovely excursion to Sona Island. I always like to try and do one excursion at least when I’m away as it helps the locals and economy and also gives you a feel outside of your lovely hotel of what its really like. We went out by speedboat out and Catamaran back. Going out was very exhilarating, we went really fast and the colour of the sea as we got nearer to Sona Island looked as though someone had dipped paint into the water, colour was amazing! We stopped halfway and jumped into the Caribbean Sea and swam, that was lovely. On the return we came back by Catamaran and that was very special as we saw loads of flying fish, and believe me they do fly, incredible. What a lovely island Dominican Republic is and in August we had fabulous weather in the day and rain in the evening so it never bothered us. I definitely would go again. Paradise, sun, sea, white sand and palm trees swaying in the breeze, heavenly.

Savoy Hotel London

03 May 2017

One of my best friends was celebrating a big birthday, and she has always wanted to go to the Savoy in London so I set about planning a night to remember in London - and also some little surprises along the way. To be honest this was on my wish list to so how lovely that we got to do it. First we were picked up from Victoria Station by Rachel Peer - London Cabbie and Tour Guide - she was in on the surprise the next day!! It was so lovely to have a cab waiting for you and not to worry about getting there, she had my name on the front, so we were whisked to the Savoy in a brand new Black Cab . On arrival to the gleaming Art Deco designed hotel, our cab door was opened and we entered through the revolving wooden doors into the stunning lobby. We were quickly shown each area, before going through to check in. The check in was a lovely experience and they upgraded us to a Junior Suite, obviously we were delighted and they also changed our time for dinner which was great too. Our room was on the first floor, and we had our own door bell - which I found amusing as I've never had one of those before. We were shown into an entrance, then to a beautiful room. There was an Art Deco feel to the bathroom, with black and white tiles and silver fittings - all just gorgeous. We had lovely robes, slippers, and they had made a lovely cake for my friend - but I did manage to have a bit of it! We both immediately said that we felt comfortable and very at home - which is a lovely feeling to have in a hotel - almost wrapped in a lovely bubble, safe from the hustle of outside London. We then met up with the Entertainments Manager in the American Bar, which is Number 2 in the world at the moment. We had a couple of wonderful cocktails, and the bar was buzzing with people coming and going. As you walk in to the bar you see photos of all the famous people that have stayed there, and you realise what an amazing hotel it is. We had dinner in Kaspers Fish Restaurant, enjoying a wonderful three course meal while all dressed up. The flavours of the meal were very cleverly put together, and the dessert was amazing - again a really lovely experience with amazing service. We then went up to our room and had a great night's sleep. We were looking forward to breakfast, and it didn't disappoint. The dining room was beautiful, and we had a full English breakfast, and then pastries, coffee, tea - whatever we wanted! The wonderful thing about the hotel is its location, just across the road from Covent Garden. We shot across the road to do some retail therapy before checking out of the hotel at midday. I would really recommend this hotel to anyone who really wants a special treat; special birthday, anniversary - you won't be disappointed. It's not cheap by any means but it's not an every day experience, but it's one that will always stay with you - and that is priceless. I could have done with 2 nights! For my next surprise I had Rachel the Tour Guide pick us up to give a privae guided tour of London through her eyes. Wow - did we see it in a different way! A wonderful touch was she had brought a couple of gin and tonics for us, as she knew we liked them. She showed us different areas of London, and would stop the cab and show us some names of roads, why they were called them, what type of people lived in the area. Also we saw where Christopher Wren designed St Paul's in a little pub down the side near St Paul's where there is a plaque in the wall. We got out the cab and Rachel told us all about it - and we felt connected to London. It's taken Rachel nearly four years to learn all about London and her passion for the city shines through. If you want a very different experience of London, I would really recommend her - she is also a lovely person with a great sense of humour. She can tailor the tours to suit you and your friends; so if they like art or culture, Rachel will adapt it for you - it's a wonderful experience. My friend has never been on the Thames so Rachel dropped us off and we got a boat down the Thames to St Katherine's dock and back. It was another great experience, this time from the water - there are so many fab things to do in London. We got out of the boat, walked across the road and suddenly my friend said, Come on Trace we are off to Victoria Station in a rickshaw. Well it was so funny - this poor man peddling like mad with two ladies and two lots of luggage delivered us outside Victoria Station. So we had done the train, a Black Cab, a boat, and a rickshaw - now that's the way to travel. Please contact me if you fancy doing the same and I can make your dreams happen.

Marrakech and Essaouira

03 April 2017

Morocco, and Marrakech in particular has been on my travel bucket list for as long as I can remember and last week, I was finally able to visit. Whilst I was excited to see the inside of the beautiful riads and eat as much of the delicious food as I could, the one place that I have dreamed of visiting was Jemaa el-Fna and the souks. As we left our hotel (we were staying at Movenpick Mansour Eddhabi) and drove closer, the big roads began to get narrower and narrower until we were driving in and out of side roads and alleys full of little hole in the wall shops. We were dropped off just outside the entrance to the souks and paired up with a guide. Our guy was called Sami and he was super chilled. Walking ahead, he easily navigated us through the maze of stalls as we all trailed behind; stopping in amazement as we peered into each stall. He stopped every so often to let us catch up although we were all cautious to keep an eye on him because if we got lost in there we'd never get ourselves out! The whole market had a very Arabian nights feel to it. Each street was different whether it was intricate lanterns and men melting metal in their shops, mounds of spice piled up high or leather slippers hanging down from the ceiling. You smell those before you saw them! The market is an experience for all of your senses; if you aren't marvelling at all of the colour, then you are jumping out of the way of a motorbike or trying to ignore the men shouting across for you to come into their shops. It's a very overwhelming experience, but it was absolutely incredible as well! A guide really is a great idea as they know the Souks so well and that way you don't get to miss anything. After that fantastic experience we had dinner in a restaurant called Salama it had low lighting, lots of pictures on the walls and fabulous things dotted around, then we had a show of Belly Dancing, it was great fun, the ladies balance trays on there heads and they are lit candles, I got picked to go up and balance one of these trays and they were very heavy, the food was sharing dishes, lots of Tagines and dishes to try, what a great night we all had. The next day we went off to another hotel called Royal Mansour Hotel and within this hotel you can stay in your very own Riad, very beautifully decorated in Authentic colours and materials, and also great as a family to all have your own private space. After an amazing lunch we were then whisked off to go Go -Karting or cooking and of course I had to have a go at Karting, really was great fun, I certainly wasn't the fastest but really enjoyed it. In the evening we went off to Le Palace for a night of Dancing and great food. The next visit was to Amandier Hotel and personally one hotel I fell in love with, this was at the foothills of the snow-capped Atlas Mountains, breathtaking views and you could walk to the lake that was a vibrant green, stunning, also they cooked lamb in a mud oven for 8 hours and although I don't eat lamb it looked amazing, so was the chicken and the vegetables. With its own villa type accommodations, with lots of outside living it really is the perfect place to chill and unwind. The next morning we were then on our way to Essaouira which is on the coast with stretches of sand and camels on the beach, also the Souk is wider to go into and wasn't as busy so you had lots more time to look and buy things. The hotel we stayed in was the Atlas hotel and Spa and I had a fabulous Sea view room, only 1 night here. That evening we went to the most stunning Restaurant called L'heure Blue, behind these beautiful wooden doors there was oasis of palm trees and flowers in the middle, then above you were Riads. The restaurant was just stunning, food was amazing and had such a lot of atmosphere and its classed as one of the top 10 Restaurants of the world. On this trip I saw 3 different vistas: Marrakech with its busy Souks but tree lined roads, very clean and felt very safe. Then, the foothills of the Atlas Mountains where the air is so clean and the stars are so bright, and then the beautiful coastline of Essaouira to kite surf or just take in the warm sea breeze. I certainly will be going back to Morocco and for a 3-hour journey time from London it’s also a great short break that just feels as though you are somewhere exotic and different and also very safe. I will be recommending my clients and friends and family to go to this wonderful place, and I can not wait to return.

Jamaica Twin Centre With Sandals

11 August 2016

Roy and I were lucky enough to go to Jamaica at the beginning of June. We went for nine nights and we thought it would be nice to have a twin centre. We haven't had a chilled holiday for quite a while and we really did both need some relaxation. When we checked in I had treated Roy to the No1 Lounge at Heathrow which really is a lovely start to the holiday; hot food, drinks, coffee, quiet relaxing area to sit and chill before your flight. Our flight with BA had really good service, good food, up to date films, drinks and was very comfortable. So we arrived at Montego Bay airport and were whisked to the Sandals VIP area (very nice) and Roy was very happy as they had Red Stripe on tap. Our transfer to Ochi Beach was around 2 hours’ drive. We arrived and were taken to our room which was really lovely. It was in a complex of four with a shared swimming pool outside, four poster bed, bottles of gin, vodka, mini bar with cold beer and soft drinks, tea and coffee. I have been to Sandals Antigua but a long time ago. I love the golf buggies everywhere that take you round as it’s a very large complex. There are two parts to Ochi Beach and you can go from one to another – the two parts do feel very different and it’s lovely to have a change. The food was excellent in all the different restaurants - I ate a lot of fresh fish and we had a lot of Jerk chicken, Asian food and fresh fruit, so lovely! Also the drinks were very good quality - any cocktail was made there and then and premium brands always used. The Caribbean Sea is just so lovely and warm and the sea water is so clear we both swam every day and the beaches were kept very clean. We then moved over to Royal Plantation and had five nights here. We were transferred by golf buggy as it is only five minutes away. There is full butler service which was absolutely amazing! The attention to detail was superb. We had two butlers, Chad and Audell, and we weren't sure how we would feel having butlers. They check you in your own room and show you around which was really nice. All the rooms have a sea view and ours had a French balcony. This hotel is loads smaller and is a really lovely hotel to celebrate a special occasion or just to be pampered for a while. The food was superb again - you can also go to Ochi Beach if you want to go to the other restaurants but can’t do it the other way round. So loads of food to choose from. Afternoon tea here is amazing! All different specialties of teas, sandwiches and cakes - they are well known on the island for this. The butler service was fabulous - they would come down to the beach with fresh fruit for you or get your favourite cocktail and put little nice touches in you room when you get back after a day on the beach. It really was a treat to have and they were also really lovely to talk to. They were never in the way so know exactly how to be. They are all trained in London as it’s the best in the world! We did a couple of excursions from Ochi. Dunns River falls was so amazing, a natural waterfall where you can walk up to the top. However if you can’t make it there are places you can get out at and then back in. Rafting on the River Bray was also not to be missed. Our guide picked fresh mango off the tree for us and almonds. It was so relaxing floating down the river on massive bamboo, sitting on chairs, and we got to see a lot of wildlife along the river and the fabulous noises. There were people selling arts and crafts along the river. It was so memorable and I really would recommend this. Jamaica has a really lovely feeling about it and you really do get to love Reggae - even if you didn't like Bob Marley it just gets under your skin. The people are so friendly with such amazing smiles and I know we will go back again to this beautiful island. I would recommend Jamaica to someone who wants to chill with some amazing weather, swim in the Caribbean Sea which is like a bath and eat some lovely food. Of course if you are a Bob Marley fan then that's the only excuse you need to go as he was born here and you can still see his house in Kingston, and you feel his presence everywhere.

Valencia; a fantastic city break

08 August 2016

Valencia sits on the shores of the Mediterranean. It is the third largest city in Spain after Madrid and Barcelona and it has an amazing climate from between 15c to 31c only having around 4/5 weeks a year when it rains and is cooler. We went with some dear friends for a long weekend and at only just over two hours flying time it is perfect for a short break. We stayed at a superb hotel and I really would recommend it to anyone because of location. Westin Valencia has a wonderful courtyard where you can sit and have a drink, a good sized swimming pool and gym if you have any energy after a busy day in the city. There is free Wi-Fi, good sized bedrooms and a breakfast that had everything, even sparkling wine. Valencia is very pretty with coloured stone buildings, a lovely square with an amazing Basilica and a fountain. You can happily sit and have a drink and people watch. Valencia is full of coffee shops and gorgeous pastries and has a very strong coffee culture. There is a wonderful park in Valencia called the Bio Parc. Unlike any zoo I have been to, the animals are separated but by low fences so you can see them all very closely and fences are hidden. We spent most of the day here and the giraffes and gorillas were my favourite. There is also Oceanografic to go and see and we saw a Beluga whale, an amazing dolphin show and the animals were very well looked after. Also you can spend the day on the beach which is only 10 minutes by car from the hotel or hop on a bus which is easy and also very cheap. You can go shopping and then if you want go to the beach - perfect. Valencia has one of the oldest food markets in the Mediterranean and it really is worth a visit. Seeing all the lovely local produce and meat and fish presented beautifully, you can then sit with a drink and tapas inside out of the sun and soak up all the hustle and bustle. A wonderful place. Outside there were people playing music and we sat and ate tapas and paella, a very famous rice dish from this region. The local drink is a sparkling wine with freshly squeezed oranges. Careful as it’s a little too easy to drink! The wine is very good too. Valencia has such a lot to offer; culture, food, and climate. It’s very good value and only a short flight for us. This is a destination I have booked a lot since I got back and we will definitely be going to again in the future.

Viva Las Vegas

16 December 2015

I was lucky enough to go to Las Vegas with another group of 10 Travel Counsellors , joined by the Las Vegas Tourist board and also , Sales Executive of British Airways , I went from 2nd -6th December for 4 nights . My journey started in such a lovely way in the executive lounge for British Airways , plenty of lovely food , quiet area away from the hustle and bustle of terminal 3. We went direct on a 747 massive aircraft with an upstairs and were very lucky to experience Club world if you can afford this wonderful experience , your own space , champagne as you get on , good food , and best of all flat beds so you can lie down !! this makes a Hugh difference to how you feel after a 9 hour flight .The transfer from the airport is so near and takes around 20 minutes which is great , we were staying at the Wynn Hotel , Beautiful , I had a Panoramic room overlooking the Golf course , very large room with a lovely spacious Bathroom with a Bath and walk in shower .The Wynn and Encore are next to each other , Encore has a more casual elegant feel to it . We saw 15 hotels when we were there first was Cosmopolitan and I absolutely love this hotel , it has 2995 rooms , oversized living spaces , and private terraces 10,000 sq feet of casino , world class shopping , 3 unique pool experiences , and nightclubs , also the buffet breakfast here was superb . The other hotels we saw were Mandarin Oriental 5 star luxury , Mandalay Bay and new Delano Las Vegas ,Bellagio , Vdara , Aria , Caesars Palace and Nobu , Venetian which is still amazing !!. Linq hotel , planet Hollywood , we had Dinner in a lot of the hotels , or breakfast , and saw at least 2/3 room types in each hotel . Vegas is not all about the Casinos , the highlight of the trip for me was the Helicopter over the Grand Canyon we had around 70 min in the air , saw the Hoover Dam , a volcano , and the colours are incredible, not to be missed , Also we went to see Le Reve The Dream in an aqua theatre , live music , special effects , fantasy and adventure , it was amazing . Also we went to the Mob museum down town near Fremont street , its not for the faint hearted as this was the real Las Vegas in the 20s and 30s a very different place to how it is now !! While I was there I wanted to try all the different kinds of public transport so I can tell my clients so I used a Tram , a bus , a Taxi and the Monorail to get around . Shopping is just incredible !! and I've been to New York a couple of times and I think the shopping is on par with New York definitely ,they are shopping Malls , there is shopping within the hotels , and some top Designers as well and a lot cheaper than here but wow can you spend if you want to , if you have never been you really should go it really does have a wow factor the hotels themselves have so much to offer and see , although children are welcome it is really an Adult play ground , and it has made me want to go back again !! , am not a gambler but there was still plenty for me to do , so don't let that put you off !! , also it was warm during the day , so if you were thinking of a short break with some sun thrown in , then why not consider Las Vegas . I really do think I can now call myself a Las Vegas Expert.

New York

10 October 2014

I have just come back from New York with my family, our daughter was 21 this year and we said for her 21st we would treat her to a visit to the Big Apple. Roy and I went eight years ago and we loved it so much we said we would go back with Hannah. The experience was very different this time as the weather was a superb 82 Fahrenheit - freak weather for the weekend we went which I am so pleased about. When you first arrive in JFK it is a very busy airport so it takes a while to get into the zone. We got a yellow cab to 47th street which is where our hotel was. I must say location wise it was superb and I would stay there again for location. I booked it through our own tour operator Phenix, and being one minute from Times Square was fantastic. New York is so amazing. It’s full of life, energy and really friendly people which was great in a place like this. Anyone we talked to in the shops, bars and restaurants were really friendly. My daughter and I said it makes UK staff seem miserable as nothing seemed too much trouble. We went up the Empire State Building which is just an amazing thing to do and shows you every angle of these incredible buildings. We all spent ages up there and I think Hannah and her boyfriend Jordan were impressed - we even got a good view of Ellis Island and the Statue of Liberty. A little tip would be to go in the morning early as we only had to wait around 20 minutes and the cost was $29 which was good I thought. In the afternoon we went on the ferry over to the Statue of Liberty as the weather was just superb. It really was amazing to get a look from the water as the skyline was so fab and we got some great photos from that angle and also of Downtown Manhattan and the building they have put in place of the Twin Towers. The colours are just amazing. The cost of the ferry was also $29 each and was a couple of hours, we all really enjoyed it. There is also a bar on board so you can sit and have a drink if you want to. Hannah and I went to Broadway when we were there and we went to see IF/THEN based on the film Sliding Doors. The music was fantastic and it had Hannah’s idol in it, Idina Menzel. She didn't disappoint - she was amazing. The theatre was beautiful, it was a great experience and very magical. A must in New York - it was just around the corner from our hotel. We all walked through Central Park on Saturday and a great day to go as there were lots of locals walking with their partners and family. There were people doing Tai Chi and running and all sorts to be seen. We could have spent ages in Central Park as it is massive and the weather was gorgeous but so much to do and so little time. We even took in the Natural History museum while we were there as all museums were free that weekend and you just donated what you wanted. What a fab idea. We went down to ground zero and I did the 9/11 memorial. I am so amazed at what they have built. My three felt they couldn't go in so I said I would meet them in a couple of hours. It’s hard to put into words what it was like and yes it is emotional as it should never have happened, but I applaud New York for getting right back on track so quickly and also building such a serine place to go and reflect. It’s one of those places you should just go and see and then decide if you can go in to the memorial, it was enough for Roy to just stay and sit for a while. Shopping in New York is fantastic and I would say take as much money as you can afford as you will spend it. We all said it was still cheaper than the UK, although the dollar had dropped from our last visit. Dinner cost around £20 a head I would say mostly, with drinks as well. We went to a really fun diner called Ellen’s and the waiters just break out in song. Many have got jobs on Broadway - its fun. The food was ok but it’s worth it for the experience. We had an amazing time in New York and our four nights went really quickly. If you haven't yet been, put it on your list as you won’t be disappointed - that's a definite.

South Africa Saturday Kitchen Competition

02 July 2014

I entered a competition last year in our Travel Trade Magazine. In the past I have entered loads and never won a thing, but this time I entered because South Africa has been high up on my list of places to go for a very long time. When the email came through, to say that I had won I was just amazed, so here is my experience. On May 14th 2014, I met my fellow winners at Heathrow. There were only nine of us so it was a nice group of people to share in a fantastic experience. Our flight was with South African Airways who I have to say were very good, the food was good, the leg room was good and air stewards were very attentive. The first stop was Cape Town. We had three nights at Table Bay hotel and were blown away by this beautiful hotel overlooking Table Mountain. They had laid on afternoon tea for us which was superb. Prices for afternoon tea were so cheap at around £11 - better than the Ritz! Next day we did a walking tour of Cape Town and Adderley St flower market which wasn't fair as we couldn't bring any home! Then our first cooking experience at Bo Kaap malay cooking school which was great fun cooking local curries. This evening we went to Amazink in Kayamandi for dinner and a cabaret. Fantastic singing and an unforgettable theatrical experience and well worth a visit. Next day we went up Table Mountain on a cable car. The views up there are incredible, overlooking the rugged coastline and the white that covers the rock unique to Table Mountain, they call it a table cloth. This afternoon we went to Boulder Beach to see the penguin colony (again with amazing scenery) then off to Hout Bay Harbour Market to have a wine tasting with fish and meat. Today we fly to from Cape Town to Port Elizabeth to Hog Hollow Plettenberg Bay to meet our Chef Big Joe to cook for the guests and have a cookery lesson. What a fantastic place. Hog Hollow is in the middle of the forest overlooking high trees. There are monkeys around you and you really feel at peace, we had a lovely walk next to the monkey sanctuary when we arrived. I didn't want to leave! We had a successful evening cooking and meeting the guests, sitting round the open fire watching an amazing electrical storm. We woke up and went horse riding which was a bit scary as I haven't been on a horse for 30 years. The stables were really well looked after and the staff could not do enough for you. Once I got on the horse I was fine and we went into a field overlooking the countryside. That afternoon we were diving for mussels and oysters and then to taste them. This is an experience I will never forget. The Atlantic Ocean was really cold but we did have wet suits on. The sea was quite rough so it was hard to get out but we did make it. The oysters are amazing -far better than I’ve ever tasted and coming from Whitstable that's saying something. I am amazed at how much you can do along the Garden Route, from the world’s biggest bungee jump to diving with sharks, to white water rafting or wine tasting and eating fabulous food at such a ridiculously cheap price. Or just taking in the most amazing scenery. Next day we got up and were flying from George Airport to Johannesburg to meet the three other teams at The Palace of the Lost City, Sun City in NW Province. This was our home for the last three days of our trip. We used the massive industrial kitchens. There were three of us and we had the chefs whites on and the hat and we started our cooking. We presented canapes, fresh oysters, wild mussels in a white wine sauce with pasta and spinach, bush pig (wild boar) with a honey glaze, Kei apple sauce, homemade mustard with a sweet potato rosti and roasted beetroot. Dessert was a prickly pear sorbet with a honeybush crème brulee. We had to match the correct wine with the food, and there is a lot to choose from I can tell you. It was like being on Master Chef as we were given a limited amount of time and we were filmed throughout. We then had to present this to the head chefs of Sun City. What a fantastic experience it was for us all and we worked really well together as well. We finished our competition and then we went out to an elephant interaction, again something I will always remember. These are wild elephants and we were able to feed them, putting the food into the end of their trunk or, if you were brave, in their mouth. What beautiful animals these are! They are so intelligent and they look at you and study your face. Dinner was at Santornini in Cascades in Sun City that night with really lovely Greek food. We had two birthdays to celebrate so we had a great evening. Again it was such good value with fantastic wine as well. Sun City is a great stop off on the way back to Johannesburg. There is a massive swimming pool, loads for children to do and a casino, cinema and famous golf course where all the great players have come. We enjoyed an early morning game drive, only around 20 minutes from Sun City. We were lucky as this was my first game drive and I was lucky enough to see a lion, a black rhino, giraffes, wild boar and springbok. It was amazing. It was then home time and I must say it had me wanting to go back to this most amazing country. It just has so much to offer. It’s fascinating listening about Nelson Mandela and the respect for him they have. The scenery is so spectacular and there is so much food to choose from and wine tasting you can do. I could go on and on. Their winter starts in April, spring starts in September and a lot of locals I spoke to said it is a good time to go. I will be going back for sure.

Rocky Mountaineer

07 December 2013

When I worked for Thomas Cook I was lucky enough to go on a fully escorted tour through the Rockies on the beautiful Rocky Mountaineer. I went in the month of June, a lovely time of the year to go. There were around 42 passengers and there were six of us who were from Thomas Cook. I was picked up by Hallmark Cars which was a lovely start to my adventure. I was taken to the airport, checked in and then shown to the VIP lounge which if you haven't yet done is a must. We flew with Air Canada who were very good. We arrived on time and our cases were whisked off to our first stop; Aspen Lodge Hotel in Banff in a great location. On day two our driver took us around the area and we saw the famous hot springs in Banff and the Fairmont Banff Springs Hotel. Wow - what a lovely hotel! We also we saw the Bow Falls; our guide was really knowledgeable about the surrounding area which is exactly what you want, he also had a good sense of humour too. We then visited Mountain Vistas Lakes and Cannons. The highlight for me today was that I saw three black bears which were on the railway line as they find food. We also saw Elk; the driver saw them first and then stopped for us to get a photo. We then drove into Yaho National Park and saw Moraine Lake. It was like someone had dipped paint in the water and mixed to give a green emerald colour. My next stop was my favourite as we saw three waterfalls surrounded by tall pine trees which was stunning. We were able to get next to the waterfall and the energy was incredible, it makes you realise how diverse the landscape is here. We then went from Banff to Jasper. The scenery is breath-taking. We spotted white fluffy mountain goats and we stopped at the Mountain Park Lodge Hotel which is a nice hotel in a good location for the station. We were taken to the Columbian ice fields and went on a snow coach ice explorer and were able to walk on the glacier which was a fantastic memorable experience. We were up bright and early the next day and the sun was shining. We were picked up in an old school bus and taken to Athabasca River where we all had to wear ponchos and life jackets and got in rubber dinghies. The water was crystal clear and it was really good fun going down the mini rapids. I had to pinch myself sometimes as I couldn't believe that I was really seeing all this amazing scenery. On our sixth day we went from Jasper to Kamloops Train Red Leaf. I was so excited today as the train was fantastic. There was good food and plenty of it. We had tea, coffee and soft drinks and as we went past a waterfall or a lake the train would slow down to let you take photos. The sound of the train was so lovely and every so often she would sound her horn. We also went from Kamloops to Vancouver Gold where we were escorted on the train and taken to our seats; big wide seats that can recline and also swivel round so you won’t miss anything. If you are a party of four you can all sit together - I personally think the extra money is well worth it. You are up very high and the roof and sides are glass, so as you go along you can see everything. Also there is a first and second sitting for breakfast and lunch. We were taken downstairs into a separate part of the train and it felt like you were in a lovely restaurant with white linen table cloths, silver cutlery and lovely food. We had scrambled eggs and caviar and the scenery was changing all the time. The viewing carriage was much bigger so you could stay outside as the train was going along and get some amazing shots. I saw loads of eagles, red deer and birds I didn't recognise. Again, if the driver saw something he would slow down. While there I also experienced a city tour of Vancouver, the Victoria North Island Butchart gardens where we saw black squirrel and lots of last minute shopping at loads of shopping malls. The Rocky Mountaineer is amazing, breath taking, memorable and nature at its best. Wow!

Life long ambition - Sri Lanka

07 December 2013

Sri Lanka is a destination I have always wanted to go to as I have a dear friend whose father is Sri Lankan and I have known the family for many years. I have always wanted to see the children’s orphanage they have set up themselves. Deciding my itinerary was a joy because I had the treat of my friend Sharmani’s mum and dad spending the afternoon with me going through the places we must see, hotels we must stay in and locations to be in. Once we had got that right, I was able to put this together. The flight we had chosen was Qatar Airlines as they offer five star service, very good service although we had to stop in Doha both ways. When we go again I would definitely choose a direct service as it is a long flight and you do feel tired! Next year BA start a service so that will be fab. Our first stop was Colombo. We stayed at Mount Lavinia Hotel which is a fantastic hotel with its own private beach. Within an hour of us being there we went down to the beach and as we were coming up the stairs an elephant’s trunk pressed against my husband’s stomach - it was so funny! The hotel has a very colonial feel and is very famous in Sri Lanka. We spent four days there. We had our own personal driver, Raja, who was so lovely. My friend’s father had organised this for us and it is very normal to have one in this country. We learnt so much from him, there is loads going on in Columbo and it’s a great place to start. Next stop was Galle Jetwings lighthouse and spa which was a fabulous hotel in a lovely location overlooking the sea. From here we wanted to go down to Dondra Point as at this time of year the blue whales migrate. We went out on a fishing boat whale watching. We went out 30 kilometres which seems a very long way in a small fishing boat. Although we didn't see the blue whale we did see three whales. It was pretty scary stuff though as the crew just follow the other boats and you have to hang on for dear life! Our next stop was Chaaya village Habarana. Although the hotel was not as nice as the Jetwings we saw some amazing wildlife here. We hired bikes one afternoon and went along the river on a path alongside this and we had to pass an elephant. It was mad - I couldn't quite believe I was overtaking an elephant on a bike! We also saw a Kingfisher down on the river and loads of white monkeys, swinging through the trees. We spent three nights here and then went to an elephant orphanage on the way. We also visited Cinnamon Citadel Kandy. We had a very memorable time here as they were celebrating the full moon and we went to the temple of the tooth on that evening where we lit candles and watched all the families offering prayers. I’ll never forget that experience. Thanks to our driver Raja who suggested this. The next day we climbed Sigiriya rock which is just amazing. Inside there are fabulous ancient drawings on the stone. If I am honest when we saw the metal stairs going up I was a bit nervous and Roy suffers with bad knees so I wasn't sure we would make it to the top! We had some amazing men who literally held Roy both sides and helped him up. He called them walking hand rails and that’s why they were so funny. The view from the top is just breath-taking, overlooking the rain forest. It would be a shame not to do this. The next stop was Jetwings St Andrews Nuwara Eliya for two nights. We went to see the tea plantations with such breath taking scenery. All the tea is cut at the same level and the women had their baskets on their backs. We also visited a tea factory and had some tea. It’s very cold up there so you need to be prepared. There is so much to say about this country, the people, the food and the culture. We will return soon!


13 November 2013

I have just come back from a lovely week away with my husband Roy. We went to a place called Ozdere which is about 45 minutes from Kushadasi. We stayed in a very nice five star hotel called Poloma Pasha which we could not fault. The food was superb and everything was very good quality. It was overlooking the Aegean coast, the sea is just so blue and clear, the only thing is it did feel a little chilly. I have been to Turkey about seven or eight times now. I just love it, the reason being that it doesn't matter where you go in Turkey (it is a large country) each place feels different. I love the hustle and bustle of the markets. I love the bartering for goods and I love all the fake designer things you can get. The phrase was "this is genuine fake "if there is such a thing! Also there are so many wonderful things to see. You have Pumukala, the natural salt deposits which just look like snow from a distance. You have Ephesus, the ancient ruins which is a good place to visit from where we stayed, about three hours away. We went in October which is a really lovely time to go as its still warm enough to get a tan but not too hot. Also, the trees were full of oranges (mandarins) which always remind me of Christmas, and I saw a Pomegranate tree which I’ve never seen before along with lemon trees and loads of lovely herbs as the hotel has a little herb garden. Food in turkey is wonderful with lots of fish, chicken, fruits, pulses, salads, stuffed peppers, cheeses, local honey, baklava (a sweet pastry) and of course Turkish delight. You could even have that for your breakfast! The local market is well worth a visit with very good quality clothes, leather, and shoes. You have to haggle - they expect you too apparently. Halve what the price is and go from there. The hotel had a really lovely spa and Roy and I had a Turkish bath (it is just the best). You feel so good afterwards; they massage you with olive oil soap which is put in a cotton pillow case with water. This then puffs up and they put the foam all over you and work their magic. The local transport is so cheap to get around costing around £1.50 equivalent to go miles. It’s a little mini bus called a Dulmus which is an experience as they cram you in. We were sitting on a wheel arch on a box but it gets you from A to B and is again the charm of Turkey. Also a lovely boat trip around the coast is well worth doing but be careful as you do catch the sun. It’s very cheap to do. If you haven't been to Turkey yet then try it out for yourself, you won’t be disappointed. If you would like me to have a look for you to see what’s available or any advice please give me a call or email me. I would be more than happy to help. Happy Travelling.


13 November 2013

I have just come back from a lovely week away with my husband Roy. We went to a place called Ozdere which is about 45 minutes from Kushadasi. We stayed in a very nice five star hotel called Poloma Pasha which we could not fault. The food was superb and everything was very good quality. It was overlooking the Aegean coast, the sea is just so blue and clear, the only thing is it did feel a little chilly. I have been to Turkey about seven or eight times now. I just love it, the reason being that it doesn't matter where you go in Turkey (it is a large country) each place feels different. I love the hustle and bustle of the markets. I love the bartering for goods and I love all the fake designer things you can get. The phrase was "this is genuine fake "if there is such a thing! Also there are so many wonderful things to see. You have Pumukala, the natural salt deposits which just look like snow from a distance. You have Ephesus, the ancient ruins which is a good place to visit from where we stayed, about 3 hours away. We went in October which is a really lovely time to go as its still warm enough to get a tan but not too hot. Also, the trees were full of oranges (mandarins) which always remind me of Christmas, and I saw a Pomegranate tree which I’ve never seen before along with lemon trees and loads of lovely herbs as the hotel has a little herb garden. Food in turkey is wonderful with lots of fish, chicken, fruits, pulses, salads, stuffed peppers, cheeses, local honey, baklava (a sweet pastry) and of course Turkish delight. You could even have that for your breakfast! The local market is well worth a visit with very good quality clothes, leather, and shoes. You have to haggle - they expect you too apparently. Halve what the price is and go from there. The hotel had a really lovely spa and Roy and I had a Turkish bath (it is just the best). You feel so good afterwards; they massage you with olive oil soap which is put in a cotton pillow case with water. This then puffs up and they put the foam all over you and work their magic. The local transport is so cheap to get around costing around £1.50 equivalent to go miles. It’s a little mini bus called a Dulmus which is an experience as they cram you in. We were sitting on a wheel arch on a box but it gets you from A to B and is again the charm of Turkey. Also a lovely boat trip around the coast is well worth doing but be careful as you do catch the sun. It’s very cheap to do. If you haven't been to Turkey yet then try it out for yourself, you won’t be disappointed. If you would like me to have a look for you to see what’s available or any advice please give me a call or email me. I would be more than happy to help. Happy Travelling.

European Cruise

13 November 2013

How lucky was I last Saturday when four friends and I went on Arcadia with P&O. We visited Bruges and Amsterdam and had four nights away. We got a taxi down to Southampton which made it very easy and when we saw Arcadia I thought she was beautiful, very elegant and not too large either. From the moment we got on board we were treated so well. We had lunch while our cases went to our cabin. The staff on board Arcadia were excellent and nothing was too much trouble. The ship was pristine, the staff were constantly cleaning and seemed happy. We set sail at around 5pm and we had a fab sail away party waving our union jack flags around all singing and dancing with lots of champagne flowing. I knew we were going to have such a good time as everyone was in such high spirits and we hadn't even gone to see our cabins yet! We shared a 3 berth cabin and my friends were next door in a 2 berth. We had outside cabins as we like the natural light coming through and you can see when you are going into a port. They were a good size especially (as you can imagine) we had rather a lot of clothes but we had plenty of space. Our evening meal was a special experience. We had cocktails before dinner with lots of chatting and laughing and the cocktails were very reasonably priced at around £4.75 which I don’t think is bad at all. At dinner we always sat at the same table upstairs which was so elegant and the menu was just to die for. Everything we chose was delicious and like eating in a very good quality restaurant each evening. As it was so good we decided eat our breakfast in the same restaurant as well, but if you didn't want to it wasn't a problem as you could go to the buffet restaurant and help yourself with lots to choose from. Our first stop Bruges was so easy to get to; all you do is jump on one of the coaches outside and go to the train station and then jump on the train to Bruges. Once there it is a 10 minute walk into Bruges which is such a pretty place full of cobbled streets, chocolate shops and great beer. They also have a fantastic market three times a year and it just happened to be on. We all saw things we wanted but couldn't carry them! We all had a lovely time and then got back on the train and bus to the cruise ship and ready for our next adventure. That evening we were treated to a fantastic show featuring the man who played Simba in the Lion King in the West End. He was brilliant so we all enjoyed that and chatted to him after the show. Again it was so easy to get into Amsterdam - we just walked in. I loved Amsterdam and as I had never been I didn't quite know what to expect! It is so pretty, full of canals, bikes everywhere, little coffee shops, lovely one-off shops, great buildings and pretty houses. Went to Anne Frank’s house where we had to queue for around 45 minutes and it was only nine euros to get in. I found it very moving but also very sad although I was pleased I went. Again, a lovely day was had by all. We went back to the ship for another lovely evening of fine food and laughter. The next day was at sea and really relaxing. That evening we all dressed up in our long dresses. Everyone looked so lovely with a great atmosphere and of course fab food.

My customer stories

Sent by Joanna Curtis

Customer Name : Joanna Curtis Score Received : 10 Additional Comments : We would ?? recommend Tracey . The personal service and personal touches made all the difference. Her knowledge professionalism and a real sense of wanting to help us find the perfect holiday for us added to our experience of booking our dream holiday . Thankyou

Sent by Charles Cousens

Excellent service, would most definitely recommend to others and use again myself.- score 10

Sent by Caroline Benley

Tracey is totally dedicated and always gives her best, regardless of how big or small the booking. I have recommended Tracey to many people and they are all as delighted with her service and hard work as I am. I have complete confidence in recommending Tracey and Travel Counsellors.

Sent by Gordon Curtis

Very helpful and Tracy is fab always comes up with a good result and always follow through . Thank you Score 10

Sent by Susan Quigley

Tracey is just fabulous- it’s always the personal touch and you know she cares very much about providing top class customer service. Score 10

Sent by Elizabeth Welch

Score of 10 Hugely helpful, friendly and took all the stress out of booking a holiday and finding a great deal.

Sent by Elizabeth Welch

Hugely helpful, friendly and took all the stress out of booking a holiday and finding a great deal.

Sent by Claire Sweet

Tracey is brilliant at finding the right trip and then sorting all the little details that allow you to have an incredible holiday without worry or stress. If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you.

Sent by Tyrone Heard

Score Received : 10 Additional Comments : Tracey is a wonderfully helpful kind lady generous with her time and assistance goes the extra mile to get you your perfect holiday

Sent by Tyrone Heard

Tracey is a wonderfully helpful kind lady generous with her time and assistance goes the extra mile to get you your perfect holiday

Sent by Julia Corke

Tracey has booked our last few family Holidays. She has always made it stress free, doing all the hard work for us and delivering all our documents so that were ready to go . This year I have been so grateful that we arranged our holiday through Tracey. It was cancelled due to Covid-19 and she has worked so hard to get our money refunded. Tracey does an amazing job and we will book everything through her in the future.

Sent by Caron Willison

Hi tracey I’m not very good at technical things i have tried to put your review on FB on your travel counsellors page but I can see where to post it so I’m sending it here to you and if you can put the review on....... Here goes.... “What an absolute star! From the very start Tracey helped plan every stage of our trip which involved various destinations across the USA. Tracey’s vast experience and wealth of knowledge within the travel industry has allowed our party to be confident about the choices we are making from the destination, accommodation, transport and excursions the list is endless. She has provided first hand advice and tips on the places we have chosen to visit! Tracey’s advice and support throughout the planning and booking stage of the holiday was amazing but she went above and beyond during COVID-19 keeping us informed at every stage especially through the eventual cancellation of our trip. Like many travellers who had their holidays cancelled during the pandemic all I can say is I am so glad I had Tracey to help me through the process. We are now rebooking our itinerary again and Tracey has been there throughout the process taking all the stress and worry away! We are really looking forward to bringing our planned trip to life, the excitement of being able to travel to our chosen destination and having something to look forward to in 2021. Thank you Tracey”

Sent by Gordon Curtis

Tracy was recommended by a friend that had booked holidays for us for 20 years. Over the phone and by text, we found Tracy very helpful and lovely to chat to. Hopefully, we will meet up to receive our tickets, it’s always good to see people face to face.

Sent by Raymond Rees

I was very impressed with your efficiency, and that you did not add any unknown extras or fees.

Sent by Susan annonemous

The things that makes Tracey so special is her absolute attention to detail and her genuine desire to ensure that every client gets a top class service. She’s professional as well as personable. Every holiday she has arranged for us has been well organised, she has endless patience even with all my questions and concerns. You know you are in very safe hands with Tracey. I would (and have) recommend her as a Travel Counsellor without hesitation. 10/10

Sent by P Anonymous

Very Friendly service and some great options and ideas provided to ensure we get the perfect holiday. Tracey you are a star! Looking forward to getting away ..... counting down the days now!

Sent by Caroline Gregory

Tracey is an absolute delight I feel in safe hands and she got me really excited about my dream trip!

Sent by Julie Jordan

Dear Tracey, You have received a TC score from the following customer:- Customer Name : Julie Jordan Date of Booking : 05 Dec 19 Booking Reference : Score Received : 10 Additional Comments : Helpful,patient and such a friendly yet professional service. If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you. To view your TC Score page, please click here

Sent by Anne Stuart

Customer Name : Anne Stuart Tracey sorted out our road trip to the South Island of New Zealand and some accommodation quickly and efficiently. She is very personable and kind.

Sent by Julie Blunn

Great service and caring attitude. She made me feel special and had confidence in her. Thank you

Sent by Caron Willison

Thank you Tracey for organising my special birthday trip. Your excellent customer service and attention to detail has ensure that this will be an absolutely memorable holiday.

Sent by Janine Knell

Always very helpful, gets the job done efficiently and to the best of her ability, goes above and beyond. I always recommend Tracey x

Sent by Barry Davis

Excellent service

Sent by Joanna Young

Tracey is amazing - finding just the right place for the right occasion. I asked her to find a 'mini honeymoon' hotel for my daughter and soon to be husband in Bruge and Tracey found a fabulous hotel within my budget. Superb

Sent by Beverley Pocock

Tracey has booked two holidays for our family now, she's super friendly and helpful, nothing is too much trouble. Tracey is also full of knowledge and understands our needs as a family.

Sent by Lorraine Baker

Excellent service - second to none. Thank you Tracey.

Sent by Deborah Addams

As usual I always use Tracey my Travel Counsellor to book my holiday with. Tracey listens to what I want and manages to book it. I know I'm in good hands and if any problem were to arise Tracey would do her ber to sort them out for me. I have book quite a few times now and am happy with every trip. Looking forward to this holiday as I have just been working so hard so need a break!

Sent by Lisa Gammon

Excellent customer service. Tracey made us feel very special customers, will be recommending to all family and friends

Sent by Kathryn Luton

Easy to talk to and help with ideas. Also told you of other people’s experience

Sent by jennifer Taylor

Tracey is wonderful to work with. She is always enthusiastic and so helpful, never failing to answer any queries at lightening speed! She has arranged 3 trips for us over the past 18 months and I wouldn't dream of going anywhere else, I recommend her to all my friends.

Sent by Paul Wells

Brilliant service from Tracey, very reliable and prompt service achieving a holiday to suite our budget. It’s the second time we’ve used Tracy and will definitely be calling her again.

Sent by Paul Herbert

Tracey is an excellent ambassador for TC. she always finds us the best holiday locations for the best prices. Thank you!

Sent by Caroline Demetriou

I recommend Tracey to anyone and everyone. I know that she always works her hardest for all of her clients and gets them the best deal possible. As well as this she is lovely, kind, friendly and understanding. An enquiry with Tracey is like a therapy session.

Sent by Carol May

Tracey was brilliant. We told her where we wanted to go and she got back to us with prices and times. So it was easy for us. We would ask her again if it was complicated. It makes booking a holiday less stressful.

Sent by lorraine Baker

I would have no hesitation in recommending Tracey. The personal service was excellent and from our initial enquiry the whole process was dealt with in an efficient and friendly manner.

Sent by Peter Wright

Friendly. Very professional. Gives peace of mind

Sent by Wendy Kear

Very helpful and took all the stress out of sorting our holiday. Thanks Tracey.

Sent by Katie Martin

Tracey is an amazing lady! Over and above!

Sent by Beverley Pocock

Tracey has been amazing, so patient, kind and helpful. Searching for holidays has always filled me with dread but Tracey took all the stress out of it for me and I was able to feel excited about our family adventure.

Sent by Paul Ford

So very helpful, expert advice, efficient, kind friendly service from start to finish, cannot fault in any way. Excellent all round.

Sent by Barry Davis

Great service!

Sent by Lauren Cogger

The service has been excellent. I have already been recommending Travel Counsellors.

Sent by Deborah Addams

I always book through Tracy at Travel Counsellors, it take all the hard work out of booking my holiday.

Sent by Amanda Sparkes

Fabulous personal friendly service and the best result for me and my travelling companions has been achieved!

Sent by Peter Tucker

It was such a pleasure to have Tracey take care of everything for our holiday, even down to the car parking arrangements and writing out the baggage labels! We will certainly be using Tracey again.

Sent by John Wells

Great service as always from Tracy! She is a little star!

Sent by Michael Twyman

Really pleased with the service as everything was done without any fuss and in very quick time. Communication from Tracey was very prompt with emails being sent as soon as details were sorted.

Sent by Lisa Faulkner

Tracey takes the time to get to know you and soon works out what your needs and expectations are for a holiday. She is a lady of her word and will contact you within an agreed time frame. It is a pleasure to trust her with your booking as she has a wide knowledge from working in the travel industry for many years. I would not hesitate in recommending others to use Tracey's service.

Sent by John Ripley

Wonderful service, top quality Travel Counsellor who knew her job extremely well.

Sent by Valerie Knell

Couldn’t have been more helpful.

Sent by Paul Herbert

Wwhat an excellent level of service. Tracey's professionalism and attention to detail has made my wifes 40th surprise birthday celebrations very special. Thank You!

Sent by Peter Smith

Tracey, what can I say!! What an amazing trip you organised for us to Thailand. Every part of it was superb!! Flight with Emirates was a real bonus. Made long haul flying a pleasure. The accommodation at each place was first class and couldn’t have been better. Elephant Hills was amazing and would highly recommend as a place to experience both with the elephants and the jungle lake safari. We had rain and gorgeous warm sunshine and loved the mix as all part of the wonderful experience. End of the rainy season was a good time to go. Well worth every penny. We all loved it and was the perfect treat for Pete and Lesley’s 60th Birthdays as we had planned. Thank you Tracey so much for your organisation and patience in getting this holiday just right for us. Love Jo, Pete Lesley and Rob. Xxxx

Sent by Brett Steeden

10/10 Tracey Blackman has already been recommended to a work colleague. If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you.

Sent by Oliver Demetriou

My family all now have Tracey as their Personal Travel Counsellor. With Tracey we all feel totally looked after and confident that our bookings are being well looked after. I wouldn't hesistate to recommend her and always do.

Sent by Jennifer Taylor

This is our 1st time using travel counsellors & we have been so impressed -Tracey is so helpful, I just wish we had known about her hefore! Have already passed her details to my friends.

Sent by David Wells


Sent by Deborah Addams

I always recommend Tracey , I have always been very pleased with the service she provides.

Sent by Helen Fitzwater

Tracey is fantastic always reccending her!!

Sent by Donna Richardson

For the first time in 20+ years I am able to just chat my holidays through and not have any of the anxiety and stress involved with making a decision and worrying if I have done the right thing. I love Travel Counsellor Tracey.

Sent by Janine Knell

Very helpful, would definitely recommend and use again

Sent by Raymond Morgan

Already recommended and passed on Tracy's business cards .

Sent by Sandra Tappenden

I have been so well looked after by Tracey and would recommend her every time. Tracey has made feel at ease and made this holiday much easier for me. Thank you so much.

Sent by Lucy Howard

Expert knowledge and such warm, friendly and personal service

Sent by Jennifer Weston

Having never used a Travel Counsellor before I would definitely reccomend this way of booking a holiday. It takes all the hassle out of planning and arranging a holiday.

Sent by Susan Quigley

Booking a holiday with Tracey Blackman made me wonder why on earth I hadn't used Travel Counsellors before - it was just so effortless and took all the time, worry and hassle out of it. It was so reassuring to know that I could leave everything to someone who knew exactly what they were doing AND had my best interests at heart. This makes me confident that the holiday I have booked is the best choice at the best price. Tracey is also so lovely and caring to deal with - she really is bothered about her customers having the time of their lives - and THAT is priceless.

Sent by Catherine Herbert

Customer Name : Catherine Herbert Date of Booking : 13 Feb 17 Booking Reference : 1703022 Score Received : 10 Additional Comments : Yet another holiday booked through my lovely Travel Councellor, Now we can sit back, relax and know that everything is covered!!! Thanks Tracey!! If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you.

Sent by Peter Smith

Tracey gives 100% to ensure we have a wonderful holiday

Sent by Mark Greenstreet

Tracey took a vague holiday brief and turned it into something absolutely spot on and tangible within about 27 hours. I have never been so happy in shelling out for a holiday and have every confidence that the resort, when I get there, will be everything I expect and a memorable time will be had by all. Tracey greeted this opportunity with a sunshine attitude which brightened up a dull, dreary winter's day and has left me something great to look forward to. Very well done Tracey, thank you.

Sent by Richard Plain

I would just like to say that Tracey is spot on when it comes to helping you choose the best holiday that suites you and your budget, well done Tracey and Thank you again, I wouldn't go anywhere else, If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you.

Sent by Christopher Dale

Tracey is lovely!

Sent by Tyrone Heard

Tracey Blackman is 100% top holiday consultant. She never fails to please answers all questions arranges every little detail. Extremely pleased with service. Tyrone and Paula heard

Sent by Gail Hawkins

Tracey has been amazing. She has gone above and beyond in arranging our holiday of a lifetime to Australia, i would certainly recommend Tracey.

Sent by Louisa Fisher

I would recommend Tracey to everyone, she is friendly and approachable. I trust her to book the best places with a personal touch and great knowledge. Thank you so much for making my booking so easy. I can't wait to go and make some amazing memories to last a lifetime. Thank you again!

Sent by Caroline Thorman

Excellent service, friendly and professional.

Sent by Alan Ayres

My travel bookings have been made so easy since I discovered Travel Councellors and Tracey in particular has been so efficient. Why would I go anywhere else for my travel needs ?

Sent by Lisa Wilmshurst

Without Tracey we would still be going around in circles discussing which hotel was the best value and which flights to book. Tracey sorted everything and made the booking experience a whole lot simpler for us..

Sent by Enid Brice

I will continue to promote Tracy. She listens and understands your needs, ensuring your holiday meets expectations.

Sent by Fitzwater Fitzwater

Fantastic and definitely a very personal service with hand delivered tickets. Feel a bit spoilt!

Sent by Norman Pendergraft

I was only a stone's throw from the airport check-in, which gave me feeling of safety in getting to the airport on time.

Sent by Elizabeth Penny

Always a pleasure to deal with Tracey - very professional and helpful, nothing is too much trouble.

Sent by Sharmani Ripley

Tracey goes the extra mile to really make you feel an exclusive VIP customer and that is for all clients whether you book a weekend break or a full package holiday. Tracey had a wealth of knowledge about travel and you can trust in her advice and guidance for any aspect of your holiday.

Sent by Heidi Barker

Quick and professional in getting our Vegas holiday booked. Would definately book again with Tracey.

Sent by Janet Williams

Dear Tracey, You have received a TC score from the following customer:- Additional Comments : A very friendly and efficient service - thankyou.

Sent by Barry Demetriou

We have a large and complicated wedding party going to Cyprus next year and Tracey had gone out of her way, and continues to do so, to get us the best prices, times and dates that we all wanted. She's contacted the resort and operators directly, even though they weren't on general sale and had found us exactly what we wanted for a total price and deposit that we are happy with. We would all like to thank Tracey for making a stressful yet happy time less stressful and happier..

Sent by Susan Souster

Tracey is a top class travel consultant she takes exceptional care of you from start to finish she is a gorgeous person with it too!

Sent by Susan Souster


Sent by Shrimathi De Silva

Tracey was fantastic. She took time and trouble to identify our needs and adjust our itinerary for us. She is a delightful person and delivers a very personalised service.

Sent by Alan Ayres

Dear Tracey, You have received a TC score from the following customer:- Customer Name : Alan Ayres Date of Booking : 06 Apr 16 Booking Reference : 1488431 Score Received : 10 Additional Comments : I've never before experienced such amazing service to detail, and coming up with just the right itinerary for our trip, finding excursions I would never have found. And to have the tickets delivered to the door is a real bonus. This is the second time I have used Travel Counsellors and hopefully more to come. Excellent.

Sent by Julie Jordan

Helpful and cheerful. Tracy always gives 100% to finding the best deal and holiday for us. I would not go anywhere else now. Lovely dealing with her in the comfort of my own home and sorting out any other issues regarding parking etc. Tracy is a credit to the your company and i'm sure will continue to be of service to us for many years to come Many thanks

Sent by Shaun Jones

I have booked many holidays through Tracey and all I can say is absolutely amazing service, planning a trip for big group was stressful, but Tracey helped me plan everything down to a tea. I would definitely recommend her to all my friends :)

Sent by Mark Rosier

Hi Tracey, you are amazing, the holiday and hotels have all been fabulous, we are really enjoying ourselves. Speak soon. Xx

Sent by Graham Cummins

We had the most amazing trip of a lifetime. Hotels were amazing and both couldn't have been better located, especially Roosevelt in New York. The car hire in Vegas was so straight forward even I got it right! We drove to The Grand Canyon and it was well worth the 4 hr drive each way. I actually won on the blackjack tables but not enough to pay for the trip but did play till 05.30 am. The flight to New York was quicker than we thought as we forgot about the time difference. New York was the most amazing place we have ever been, we would definitely go back one day. Thank you so much for making our 30th Anniversary so special.

Sent by John Ripley

Tracey was a pleasure to work with. She sorted all my problems and calmed me down and was never put out with any of my requests. A wonderful advert for your company.

Sent by Robyn Wood

We had the most amazing time from start to finish. Everything to do with the wedding was dealt with so efficiently, meaning Tim and I had no stress or worries. All the hotel staff involved in the run up and on the day were fantastic. The hotel/resort was great. The rooms were big and spacious and it was nice to be in a small block of just 4 rooms. We were so pleased we picked the smaller one of the 3. We did visit both sister hotels several times, had a great time whilst there but always enjoyed getting back to the Halcyon. The grounds and surroundings were beautiful and kept very clean and tidy. The food was good, lots of choice, and it was really nice to have the option of the other 2 resorts. The best restaurant was La Toc French restaurant at La Toc (golf resort). The food and service was exquisite. Thank you for everything you did for us and the family. It was all we could have hoped for and more. X

Sent by Amanda Evans

As always excellent service from start to finish. Thank you Tracey.

Sent by Alan Buckett

Tracey was very knowledgeable, caring and informative. I would recommend her and use her in the future .

Sent by Peter Smith

Tracey gave us very professional service. Every question was answered extremely quickly. Excellent and attention to detail. Thank youTracey

Sent by Sharmani Ripley

Tracey is the most professional travel advisor I have ever used. I would trust her to even make decisions on my behalf if that was necessary. She goes far beyond what you would expect and is so friendly and cheerful all the time.

Sent by John Ripley

I have already recommended Tracey to many of my work colleagues and cannot praise her highly enough, a really lovely professional lady.

Sent by Emma Wilson

Tracey, has been amazing. So helpful, and patient.

Sent by Alan Ayres

I am grateful to freinds who recommended Tracey to sort out my travel needs, and she made all my requests with such speed and efficience. Took all the pressure off me, and only wish I had heard of Travel Counsellors earlier. I know what to do in the future - ring Tracey!

Sent by Sharmani Ripley

Tracey is the most professional travel advisor I have ever used. I would trust her to even make decisions on my behalf if that was necessary. She goes far beyond what you would expect and is so friendly and cheerful all the time.

Sent by Mark Rosier

10/10! I cannot praise the service I have received enough! If I could I would score Tracey 100/10!!

Sent by Vanessa Vorpe

Very kind and helpful. Will go out of her way to help you.

Sent by Amanda Alexander

Friendly, professional, obliging - absolutely nothing was too much trouble. I changed location 3 times and Tracey was just amazing providing fresh and new travel information. Tracey was a complete joy to deal with and certainly got me the best deal.

Sent by Scott Heard

Tracey has been tremendous! Sorted everything for our holiday at a terrific price! Timing is outstanding, the location itself looks wonderful we cannot wait for our holiday and it's all the time and hard work Tracey has delivered for us. Extremely satisfied.

Sent by Paul Barnett

Tracey was very helpful and really patient with our changing requirements! We've booked a great trip thanks to her! 10/10

Sent by Ooangh Lyons

I would recommend Tracey to everyone I know. She was very helpful going through all of the details for my holiday, thank you so much!

Sent by Mark Sidders

Tracey has been extremely thorough and very helpful in trying to meet my needs.

Sent by Mark Sidders

Tracey has been extremely thorough & very helpful in trying to meet my needs.

Sent by Richard Plain

I would highly recommend Tracy to all my family and friends due to her preserverance in finding you the right holiday that suites you and your budget, so very friendly and helpful!

Sent by Matthew Lord

Tracey is very efficient, helpful and reliable without being overbearing on any possible 'sale'. Very friendly and a pleasure to deal with - going the little extra to ensure the holiday is just how we would want.

Sent by Louisa Fisher

I would highly recommend Tracey to anyone looking to book anything, she Is extremely friendly and will do anything to make the booking as easy and fairly priced as possible!

Sent by Aime Miles

Had a lovely holiday and Tracey was fantastic in arranging it all perfectly and to exactly what I needed which I would not have had the time to do in the short space of time left. Very happy with the service!

Sent by Lianna Macari

Tracey has been brilliantly efficient and communicative right from the first email we exchanged. Booking with her has taken the headache out of finding a holiday and I would most definitely recommend her service to my friends. She is one of those rare people who makes you feel like she really enjoys what she does and the whole process has felt so much more personal than going through a larger booking agent office. Thanks :-)

Sent by Catherine Herbert

Tracey always arranges our holidays and we have never been disappointed. I have recommended her to many of my friends and family and will definintely continue to! It's so easy, you just tell her what you want and she does the whole lot! One of life's little treasures!


The service we have received from the very start of our holiday/wedding search, has been fantastic. Far beyond our expectations, and we could not be more grateful for the time and effort put in to making our holiday as personal and as special as it is. Many thanks

Sent by Andrew Crayford

Tracey was very helpful and knowlegable of the destination but at the same time was not pushy or trying to sell holidays out of our budget. Great service. Will use again.

Sent by Tyrone Heard

Score 10.

Sent by Tyrone Heard

Very quick. Got everything we asked for. So easy.

Sent by Bradley Rowe

Very friendly service, would recommend.

Sent by Michael Clarke

Tracey has been a great help with all our travel and travel insurance. Very thorough and efficient. We would and indeed have recommended her to quite a few of our friends who will be getting in touch with her once their current insurance runs out.

Sent by Jordan Austin

When initially booking with Travel Counsellors I had never really thought of booking with them before. When I found my local TC on Facebook through a friend I was surprised at how quickly she responded to me. I would just like to say that the service I received was excellent and nothing was too much trouble for her. Even when I had changed my mind several times she could not spend enough time making my booking suitable for me. I will definitely be booking all my future holidays with Travel Counsellors and especially Tracey because her experience is obvious, through her knowledge of travel and her kind nature towards her customers.

Sent by Kathy Smith

10/10 Tracey was exceptional and extremely helpful we got the perfect holiday booked in no time at all.

Sent by John murtagh

Tracey always goes the extra mile to ensure we have the best holiday. She has never failed us. We have confidence in Tracey and would never go anywhere else. Tracey, we thank you. Till next time. John and Jackie

Sent by john ripley

Tracey was extremely friendly and helpful, nothing was too much trouble considering she had to deal with 6 individuals all wanting the best deal!! She was a pleasure to deal with and in fact we have booked another family holiday with her.

Sent by Susan Souster

Tracey was so helpful giving all her time and energy to us, we will certainly use her again especially for her friendly reassuring smile. .

Sent by jane and malcolm port

10/10 I would highly recommend Tracy to all our friends and family. Everything was done so very quickly. THANK YOU SO VERY MUCH.

Sent by Paul Ford

Tracey has been brilliant. I would recommend her and Travel Counsellors to anyone that wants a reliable experienced service. Thank you

Sent by Susan williams

Personal friendly and efficient service. I would fully recommend Tracey to my friends and family and would use this service again.

Sent by Susan Souster

Tracey was so helpful giving all her time and energy to us.We will certainly use her again especially for her friendly reassuring smile.

Sent by Sharmani Ripley

First class service from Tracey Blackman, very impressed.