We were booking a non-typical holiday and it required lots of tweaking to get it right. Vikki managed to come up with a great itinery and we are very much looking forward to our trip

First class personal service and goes beyond the call of duty and never shows any disappointment if after she has undertaken the brief, it does not materialise for some reason. A true professional and very nice lady with whom to do business.

Very helpful and understanding of our bespoke requirements nothing too much trouble and very aware of costs putting various options together.

Vikki has been incredibly helpful and full of knowledge. She has clearly spent lots of time weighing up all our options for our trip and was more than happy to tweak it all around our requirements and requests. I would definitely recommend her!

Vikki was fantastic and has found us a great honeymoon destination to cater for what we wanted with a 1 year old. Really engaging, fantastic communication and will recommended friends and family to use her services in the future.

Vikki helped me and my friend book our first holiday together perfectly, she listened to everything we asked for and found the perfect holiday for us. It has everything we asked for and any questions or query’s we had were answered. We are very much looking forward to going and I would recommend her to any one that is thinking of booking a holiday. Thank you!

Helpful, quick to learn what I did and didn’t want, really looking forward to the holiday

Vikki had a quote to us within a matter of hours of discussion about our requirements. She gave us several options and talked us through possibilities several times before we decided. Highly knowledgeable and extremely friendly and efficient.

Hope you are well and having a great day! Well, we have just returned from our Long Weekend in Zeebrugge on the Valiant Lady MerMaiden Voyage that you arranged for us. I don't think there is any other thing we can say than WOW! I just wanted to say on behalf of both of us, a massive Thank You for all of your input, from the initial help deciding which of the cruises would suit us best as first timers at sea, right through to sorting the parking! We had an absolute blast and are already talking about doing on ein the Med, so we'll be in touch soon! Thanks Again! Kirk & Luke

Thanks very much for sorting the holiday out for us all it was absolutely fabulous and the hotel was beyond all expectations. Everything went to completely to plan but obviously with the help of your professional and efficient service that you provided us. Thanks again, Larry & Karen Nash

Nothing is ever too much for Vikki Coe, Nothing phases her, Any problem is treated as a challenge which she will overcome with enthusiasm. On some occasions we have had to cancel or drastically alter complex global itineraries. Vikki never moans or complains. As a travel consultant Vikki is the complete package and a pleasure to deal with, to boot.

Vikki listens to my requirements and brings her experience to put together great holidays. I have just recommended her to a friend

Vikki went out of her way to find the perfect holiday for us within our budget.

Vikki was extremely helpful and efficient, quickly understanding our needs and supplying all information we needed within a very quick time period.

Would just like to say thank you to Vikki Coe who has been fantastic throughout the process of arranging my friend and I’s trip to the US. The support and guidance has been thorough and transparent, easing the worry of booking. I’ll be sure to use your services again in the future. Thanks very much.

Vikki is fantastic so pleased to have her back at Travel Counsellors. No coincidence that I had not used your services since she left and now she is back so am I. Have recommended Vikki to a number of customers and will continue to.

I would highly recommend Vikki to friends and family. This is based on booking both a Summer and Winter holiday and each time her service and attention to detail, at home and whilst we’re away, has been excellent. We have just secured this year’s Summer holiday with her which speaks volumes in terms of great advice and assistance in finding perfect resorts for our ideal holidays. Thank you Vikki.

I just wanted to say a big thank you for your help with the arrangements for our trip. We had a fab time, and absolutely loved California. The only slight exception was LA, but the hotel there was great so we chilled out lots by the rooftop pool. We’d been very busy up until then so it was a welcome break! The Gypsy app was a brilliant recommendation. They’ve recently released a Big Sur one too, so we also downloaded that. We got a lot from it and it helped us to see the best bits in the time we had. It’s whetted our appetite to explore the US a bit more, and now that we have some Virgin points left we’re planning on seeing where else they could take us! New Orleans perhaps. Thank you again for all your help.

Vikki has provided outstanding customer service and the little extra touches like sending a thank you card for booking with her is just going that extra mile. She will receive our repeat business.

A smooth, simple operation which was easy to follow for 'oldies' like me. It's a comfort to know we have a contact in case of difficulties.

Vikki helped me from start to finish to design a bespoke holiday for our family of four to Hong Kong. She paid such attention to detail and ensured we were aware of everything prior to the trip. Even during the trip, Vikki was aware of the local situation and advised accordingly. I would highly recommend Vikki and Travel Counsellors if you want a personalised and quality service.

Many thanks Vikki for leading us through the minefield of Florida ! Helpful, knowledgeable and patient ! Thanks again x

We found booking our trip to New York using Vikki was as easy as could be. She is so patient, proactive and understood immediately what we were looking for. We never had any problems contacting her, and she was so tolerant when we changed our minds numerous times. We would have no hesitation in recommending her.

After being introduced to Vikki for the booking of our family ski holiday at Christmas, we decided to set the challenge for a summer holiday too. We have been very impressed by her knowledge, efficiency and dedication in finding and securing us a very special July holiday in the Caribbean. Thank you !

I had always booked my holidays directly and never thought I required the help and advice of a travel agent or counsellor, but that was before I was introduced to Vikki! Vikki has organised two holidays for me so far, one was a ski trip to Méribel in France in December 2018 and the other was a stag do to New York in January 2019. I can say without any hesitation that both trips (in their own way) were absolutely incredible and provided everything we wanted and more. I would highly recommend using Vikki to anyone, she really knows her stuff and is a pleasure to work with. I have already started planning my next big holiday to Hawaii for my honeymoon in 2020 and Vikki will 100% be the person I go for this .

We recently used Vikki for a stag do to New York, she managed to organise an amazing weekend for 14 of us. We all couldn't recommend her enough! We had some big issues with BA cancelling flights but Vikki was right on it and sorted out flights immediately for no additional cost, if we booked this holiday ourselves the chances are we probably wouldn't of been able to sort it as quickly as what Vikki did. Thank you Vikki!!

When I decided I wanted to take my little boy to Lapland for Christmas I knew instantly that I would contact Vikki. She was very knowledgeable on the various destinations and I am glad I took her advice and opted for a more traditional location (Saariselka). The area is extremely picturesque and has everything you need for a stay including the most amazing toboggan run. Vikki was able to give me some top tips about clothing and things to take and following her advice the whole trip went smoothly. Nothing is too much trouble with Vikki and she will work her socks off to make sure you get the trip you want. She helped me book the trip of a lifetime for me and my Son and we made some amazing memories. Thanks so much Vikki!

Vikki has got so much experience and got loads of helpful advice. Nothing is too much trouble, she has booked a huge variety of holidays for us ranging from a special holiday to India and now family-friendly holidays.

I regularly recommend Vikki to friends and family - she is awesome!

Vikki always goes above and beyond what you would expect, nothing is ever too much trouble and she always goes the extra mile to get you the best holidays and experiences.

The service from Vikki was excellent, she provided prices and options very quickly and dealt with date changes with no problems. I would highly recommend her to friends and will definitely use her again.

I must say all your arrangements worked perfectly, we had no trouble at all with checking in or out of so many different places. I would like to thank you for your help with booking our summer holidays again.

Vikki was fantastic, we would normally book our own holidays, it is always a stressful business but Vikki took all of that away she made the process so easy and we would definitely use her in the future and recommend to all our friends.

Vikki has been superbly efficient, she responds promptly to any phone call or email, she understood exactly what we were looking for and confidently recommended the hotel we have now booked for our wedding which we are very happy with. This experience is very new to both me and my partner but I feel very relaxed knowing we are in Vikki’s capable hands. I would not hesitate to recommend Vikki to anybody I knew. Many thanks.

excellent service! would definitely recommend to friends and family

I want to thank you for booking our recent trip to Fuerteventura. We had an amazing week. The hotel suite was perfect for the three of us and was kept very clean. The restaurants all served a good standard of food and plenty of options. We thoroughly enjoyed a weeks relaxation in the sun.

Vikki toook the hassle out of arranging the holiday and when we came across problems after the booking was made - she went out of her way to ensure the issue was resolved - which it was. Many thanks for all your help - I will be back!

Found Vikki Coe great. She understood all our needs and ensured all was in place for us. Having personal touch with someone is great. Gives more confidence when you actually have the chance to meet the “rep” and have everything explained in simple terms. Hotels, flights and transfers were all as planned and ensured we had no worries while away. Would definitely recommend.

Vikki is a STAR always gets us the holiday of a lifetime and most importantly we just sit back and enjoy the experience. Can't wait for our next venture. Thank you Wonder woman.

Vikki has a wealth of knowledge and is very helpful, able to answer any questions and provide some helpful tips for my trip.

Wanting to book a holiday of a lifetime we wanted to use a company that was both personal and trustworthy. My did we get both with bells on with using Vikki Coe. From our initial consultation, follow up meetings, phone calls, booking trips, top tips and the final ticket hand over - we knew that we had put our faith in the right person. Her enthusiasm, passion, professionalism, knowledge and attention to every detail, ensuring that everything we wanted was covered, was more than I have ever experienced with any high street travel agent. Having just returned from our perfect holiday where everything fitted together (numerous hotels and flights) without a hiccup and a high standard of accommodation, just reconfirmed everything that Vikki promises. We cannot recommend Vikki highly enough - so much so we've booked another through her!

We had a great holiday to Florida earlier in the summer. We'd left it fairly late to book but Vikki took lots of time to find us some great accommodation, well timed flights and gave us advice on things we'd not thought of. Plus a few personal treats for the kids as well. Easy and clear communication, explanation of travel documents (that I definitely don't think you'd get on high street or online) and answered all my questions (some daft ones) clearly to give peace of mind. Top trip.

I always use Vikki Coe to book our holidays, I give her the dates I want and she has always come up trumps. She has never failed to amaze us with her knowledge of holidays, even just flights. I can definitely recommend her, I have even called her on a weekend regarding a visa problem. Vikki always responds and helps whatever time of day.

Vikki provides an excellent service and happily tailors our holiday requirements. I would recommend to others and definitely use her services again in the future.

Vikki has organised a couple of wonderful holidays for us so she was the obvious choice when it came to booking our honeymoon. She has taken time to really get to know what we like and we were so confident that she would find us something special and she did not disappoint! Paradis Beachcomber really was paradise. Vikki made sure the staff had been briefed well in advance for my rather complicated dietary requirements and we were met by the chef on arrival to make sure everything was perfect from the moment we arrived. The room was gorgeous and very special on the beachfront with stunning views. The entire resort was beautiful but over and above everything the hotel staff were really amazing. Their attention to detail and joy in making sure you were well looked after was second to none, we couldn't fault it. We totally fell in love with Mauritius and while we usually enjoy the adventure of visiting new places we have made an exception and will definitely return to Paradis Beachcomber one day. Thank you Vikki for organising the perfect honeymoon full of the most magical and unforgettable memories!

Vikki has a very enthusiastic personality. She is alway available and willing to help. Vikki listens to your every need. Her very own high expectations makes her thorough, commited and trustworthy person to book your holiday with.

Vikki was very knowledgable and extremely helpful and I would definitely recommend her to friends.

Vikki was great in advising us, following-up and keeping us up to date. This is a high quality service.

Huge thanks Vikki for organising our trip to Canada and Alaska. Truly a trip of a lifetime and couldn't have been better. We came to you with a rough brief and a fixed budget and you delivered a fantastic trip.

I have not used a travel agent before but found Vicki's advice extremely helpful, taking any stress out of the entire experience. Vicki suggested a number of things I hadn't thought of and explored alternative arrangements with me before settling on a holiday. I will definitely look to use Vicki again and will not hesitate in recommending her to friends and family.

Vikki is very approachable, knowledgeable and takes time to get your quote just how you want it.

I have used Vikki for all my overseas travel for many years and she is brilliant, I wouldn't have anyone else as I know all my travel needs are in safe hands, and I can enjoy my holiday.

Big thank you to Vikki for helping sort a surprise birthday trip away for my other half. I was thinking LA/Vegas or the Caribbean but with just 7 nights and my budget Vikki suggested Dubai. With so many options of hotels Vikki helped me decide on the prefect mix between a relaxing break & getting to make the most of Dubai as well. This is one of many holidays Vikki has helped me with and all have been first class. It's all so easy with Vikki & she is always available to help with any questions. The best part was Vikki managed to help me kept it a secret for 6 months as I booked so far in advance! Thanks Vikki x

We just keep coming back for the great service!!!

Three friends and I have just been on a fantastic skiing holiday in Solden Austria. We booked through Vikki Coe at Travel Counsellors. I can't recommend her highly enough, it is every thing we asked for. Chalet hotel and resort a massive 10/10. She even managed to arrange the weather for us, great skiing under blue skies, I'll definitely use her again. Thanks Vikki

I always use Travel Counsellors, Vikki Coe has always found me great holidays and flights, she is very prompt getting back to you when you leave a message and her experience in travel is a great help. She's so effecient in all aspects of her work.

I have to say how impressed I was when I spoke with Vicki Coe with regards to a family trip of a lifetime to Lapland. I didn't know anything about it but Vicki explained clearly how it worked and what was going to happen day by day. It's a surprise to them all and I cannot wait to see their faces when all is revealed. Cantebury is the way to go I am assured, thanks Vicki. Travel Counsellors are the way to go.

Vikki always provides an excellent personal service.

Vikki has been brilliant! I explained at spend what l wanted and Vikki gave a quote that was perfect. When I have asked for any additional information Vicki has done it straight away. I have found it very reassuring.

Excellent knowledge, effort and research. You have made our whole trip so easy to book and manage. We simply only need to go and have a good time now.

Vikki was really helpful and came up with some great options for us.

Vikki is simply the best when it comes to arranging a holiday! Despite phoning her on an evening, she dropped everything to advise me about the best way to visit Canada. Within no time at all, she was back to me with an itinerary that suited my requirements. I told her I would be travelling on my own and she made sure that the coach trip I would be on travelling through the Rockies would be with the same people throughout. That meant a lot as it is a bit daunting going on your own for the first time. She totally made me feel at ease and all my worries have now gone. Roll on September!

Really efficient and professional service. Gives complete confidence.

It was a pleasure to book our holiday with Viki. The overall decision was made due to the fact how helpful and excellent she was in the service that she provided for us. It made it easy to go ahead and hopefully book our dream holiday for the end of 2017. Would thoroughly recommend Viki and will def use her again in helping us find another holiday to suit our requirements.

Wow wow wow! Just returned from the most wonderful holiday we've ever experienced. Two weeks in Thailand was what we were after, mixing a few days sightseeing with total relaxation and boy did Vikki Coe, our Travel Counsellor get it right! Every aspect of it was well planned and thought out for our total enjoyment. Stayed at The Banyan Tree hotel in Bangkok and had a reservation at the sought after Vertigo restaurant with its spectacular views - also an upgrade to one bedroom suite was thrown in. Then on to the Dusit Thani hotel in Krabi which was pure paradise best room again with sea view - stunning. Apart from all of the above the great thing about booking through Vikki is that she does all the hard work for you - it would have taken me ages to try and figure all flight and hotel reservations and she just seems to know, no doubt from all her experience, what is right for you and all of this for practically the same price as two weeks in The Canaries! Can't wait to go back next year - thanks Vikki.

Vicki went over and above in dealing with our request as soon as it came in. Vicki used her knowledge about us and the resorts to pair a fit. Thanks

We have just returned from Vietnam, Thailand and Cambodia a holiday that Vicki organised for us. We cannot recommend Vicki's services highly enough, from the very beginning of our planning (which changed many times!) to the very last transport to the airport, every need of our was catered for and some. Our guides were informative and fun, we were always met on time, none of our transport was delayed and everything worked like clockwork despite a huge itinerary. Vicki has got to know our likes and dislikes as far as hotels are concerned and every of one of or 6 hotels were first class and just what we wanted. We will definitely use Vicki again as she has now made two big holidays for us the most perfect experience we could ask for. Thank you so very much Vicki and Travel Counsellors.

Vikki has been very helpful and informative. She has answers all my questions. And has made herself available when I needed anything.

My husband and I are very particular about our holidays, and usually have specific demands eg. flight times, food requirements etc. Vikki always accommodates our wishes and that's why I have used her for my honeymoon, as well as summer holidays. She is exceptionally helpful and friendly. I won't use anyone else for my package holidays, and I know I'm safe in the knowledge my holiday is protected should anything happen.

Vikki was incredibly helpful and patient while I made my mind up on our weekend break. She answered all my questions very quickly and gave excellent advice on locations

Vikki booked us a fabulous trip to Lapland. From initial query to ticket delivery, she's been brilliant - I asked a LOT of questions and Vikki answered them all and imparted so much local and flight knowledge that it made the process so easy and stressfree. Not sure you'd get that with other companies, a real personal service. She's so approachable, friendly helpful and really knows her stuff. I'd recommended her to anyone looking to book their next holiday!

I wouldn't put myself into a category of "easy to please" customers but I've always found Vikki's services fantastic. We've been going on holidays organised by Vikki for over 6 years and her easy going and helpful approach has always impressed me. I would recommend Vikki to anyone, no matter how complicated or simple your itinerary might be.

Hello Vikki, Just thought I'd drop a line to say how much we enjoyed our week in Italy. Weather was far better than expected, only had one stormy day on 27th. Hotel was excellent and staff very good with personal touch. Hotel laid on regular free bus trips into town which took around 20-25 mins to walk. We did the usual excursions and took the train to both Pompeii and Herculaneum. Latched on to a decent sounding guide who already had a small group (15 euros) once we had paid 15 euros entrance. Went for audio guide at Herculaneum as it was much smaller. Would recommend both trips. Capri was lovely and avoided organised excursion so took rapid ferry at 28.50 euros return and just mooched around. Would recommend the opera night at the local museum. All tenors were excellent, and event held in upstairs room with about 100 or so seats. Singers accompanied by enthusiastic and top quality pianist, violinist and cellist. Very good hotel restaurant which we went to twice. Due to decent weather the hotel sky-bar was just still open and went there twice. Their final night being on 25th. Naturally excellent views across the bay. Thanks for recommending this hotel and sorting out the booking so promptly.

Vicki is always really helpful and professional. Very happy with the service Vicki Coe offers, we're always satisfied.

All checked in and on the plane!! All very smooth and amazing customer service! Very excited!! Thanks for all your help xx

Thank you so much again for everything :) we would really recommend the hotel to anyone thinking of getting married in Cyprus, the views and venues were so lovely. So many people commented on it! and of course would recommend yourself making sure it was easy and stress free for the build up before :)

Vikki is an absolute gem, the oracle of travel. She has now sorted two fabulous hoildays for us, the first to Hawaii. We had no idea which island or where to head, Vikki advised us on two of the islands that were best for what we were looking for - Kona and Kauai which were both different but fantastic. Hotel was perfect. the transfers, flights, car hire all very well sorted. The other was Canada which we have just returned from, again everything ran very smooth. I can't recommend Vikki enough, shes always at the end of the line if needed, and delivers the perfect hoilday, she just gets it right everytime. Thanks again Vikki, we will be back xxx

Excellent service, delivered in a professional and friendly manner.

Everything was arranged wonderfully and ran like clockwork which meant experience was totally stress free.

We had excellent service from Vikki, amazing advice and support with all the various options with our holiday. Couldn't ask for more .

Once again, I would like to thank you for managing such a complicated itinerary for one remarkable holiday.

A brilliant service, totally customer focused with patient attention to detail. Once again, thank you very much.

Happy to help polite and professional service and contact at time that suited ourselves (late evening).

Just back from a fab trip to Vilamoura in The Algarve thanks to Vikki. First time we'd used her and wouldn't hesitate to do so again. Ticked every box that we'd asked for and everything went perfectly to plan. We just told Vikki what we wanted and how much we wanted to spend and then she came up with 4 fab ideas and we just picked one. Saved me hours of my life trawling the Internet, which for me is absolute hell! All we did was turn up and enjoy ourselves. Thank you!

First class service by an experienced person which gives you confidence and security - would highly recommend.

The holiday was a fantastic holiday, everything worked well and the recommendation was excellent. The Betsy is superb!

We have just arrived back from the most amazing holiday in Dubai and Australia and I wanted to take the time to let you know how much we appreciate the planning you put into it for us. You went above and beyond simply booking the holiday, ensuring every detail was taken care of. You thought of everything and were on hand whilst we were away with answers to our questions. Also arranging trips and car hire for us whilst we were away, meant we didn't have to spend time organising and had more time for fun! We got to experience some amazing times, and only because we booked ahead! Our stay at Rottnest Island in WA was out of this world, and after speaking to other travellers it seems we were extremely lucky to have got to stay on the Island as most we spoke to were unable to as everything was booked. Thank you so much for arranging a smooth, easy and exciting holiday of a lifetime. I have no doubt had we tried to do this holiday without your expertise we would have wasted precious time whilst over there not having the knowledge you do.

Excellent service from Vikki. Was prompt and covered everything we wanted and at a great price. Have already given two people Vikki's card. I hope they get in touch.

Help and advice is second to none I wouldn't book with anyone else.

Great and easy to deal with - nothing too much bother. Great attention to detail. Very happy with results.

We went to Trailfinders to book this holiday but they didn't listen to our requirements or help us make a decision on which hotel to choose in Vegas. Vikki did both. She also got us excited about our trip by offering additional insight into the resort.

Vikki expertly organised our trip to Salzburg to celebrate our 40th wedding anniversary with an old school friend and his partner. As we couldn't fly direct from Bristol out of skiing season it necessitated flying into Munich where we stayed for 2 nights, a train journey from Munich to Salzburg for four nights and a return journey staying at an airport hotel in Munich before our departure. We had a fantastic time at both locations and it was made all the more pleasurable as it was all arranged for us right down to transfers and tickets and everything ran very smoothly. In the end with Vikki's help we had a two city holiday and one which we will never forget. Vikki took time to fully understand our requirements and it really was a personal and tailored service that was second to none and covered by travel assurances so plenty of back up should things not work out. Peace of mind is a great thing when you are on holiday. A true professional and knowledgeable in the travel business you can certainly put your trust in her and we will be doing just that in the future. Thanks Vikki.

Fantastic personal service, attention to details is excellent and very responsive to any request or change that we made however stupid or trivial. Great job all round - cant wait for the custom trip of a life time to America we designed together.

Always a seam free experience from a consummate professional! Just brilliant!

Vikki takes all the hard work out of organising complex travel arrangements and gives first class advice and help. I wouldn't hesitate to recommend her.

Vikki has held our hands throughout all the bookings (literally) and also booked parking for us as we are so techno phobic. Everything is explained in detail and it makes the whole experience easier and we know the holiday will be amazing. Couldn't ask for anything more. Thank you. X

Quick repsonse - can deal with vague ' what I'm thinking of.....' briefs. Happy to go the extra mile. Have already recommended in the past.