If personal service and expert, impartial travel advice is important to you, please contact me for a chat about your holiday and travel plans.
As your personal Gold Travel Counsellor, my aim is to make booking your holiday an enjoyable experience. You may not have time to research your well-deserved break or special occasion, plus there's always that niggling doubt - is my money safe?
So put your travel arrangements in my safe, expert hands...and relax.
I will look after you, from your first enquiry until you're safely home. My clients book with me time and time again, because they know I listen carefully to their needs. I have the expertise and knowledge to provide recommendations tailored to any requirement.
Your holiday is as important to me as it is to you. So is client satisfaction - it makes me very proud that so many of my loyal customers recommend my services to their family, friends and colleagues, and also go to the trouble of providing lovely testimonials about me. Just take a read of some on this page.
I have been in the travel industry for over 35 years and love running my own travel business - in fact, I'm Travel Counsellors' longest serving counsellor. Cutting edge technology means that I have access to all the big travel industry names as well as many niche companies that many high street agents do not deal with.
I'm here to help at a time to suit you, including evenings and weekends, not just 9-5 Mon-Fri. Therefore, I offer a level of choice and personal service that simply can’t be found on the high street. And no hard sell - just friendly, impartial advice and exceptional levels of customer service.
I specialise in the Caribbean, North America, Far East, Australia, New Zealand, winter sports, group travel (golf, ski, spa), safaris, activity holidays, weddings, honeymoons & cruises. I handle business travel too, due to my expertise in complex itineraries. However, wherever you want to go and whatever you want to do, I can help.
Whatever you book with me is completely protected from supplier failure by our unique Financial Trust. No ifs or buts. It is the best financial protection in the industry.
I will be delighted to look after all your travel needs, so please do contact me.
You can reach me direct on 020 3432 2510, 0845 058 7005 or mobile 07930 387629 - all come through to me.
I look forward to hearing from you.
Brian has been amazing in finding us some great options for the trip and patient and professional in handling the booking. I have already recommended Brian to colleagues and friends for their future holiday bookings.
N. Walden, Essex, 02 September 2014
I have chosen Brian to look after my family travel plans for some years now and I always find his friendly, helpful service to be the best. I always recommend my friends and colleagues to him. He will look after you at all times.
P. Wilson, Surrey, 30 July 2014
Well Brian, we’re home now and such a huge success! We've had the most wonderful trip ever. Thank you for such perfect organisation and such wonderful accommodation. Everything went like clockwork and we've got you to thank for that. We fell head over heels in love with the Safari lodge and the wildlife and such a knowledgeable and friendly guide there. It was tremendous, terrific and we just didn't want to leave. When we did, we also had such a great Cape Town and area experiences. Brian, thank...
Well Brian, we’re home now and such a huge success! We've had the most wonderful trip ever. Thank you for such perfect organisation and such wonderful accommodation. Everything went like clockwork and we've got you to thank for that. We fell head over heels in love with the Safari lodge and the wildlife and such a knowledgeable and friendly guide there. It was tremendous, terrific and we just didn't want to leave. When we did, we also had such a great Cape Town and area experiences. Brian, thank you again for everything.Continue reading
P. Bagshaw, Potters Bar, 05 June 2014
We used Brian to book a family holiday to Singapore and Bali (Sanur) and just before departure, severe terrorist unrest broke out in Sanur with multiple fatalities. The foreign office didn't advise caution so the insurance wouldn't cover a cancellation. Brian immediately got to it and at the 11th hour reconfigured the trip to Singapore and Thailand instead without any cost.This was over Easter when flights and hotels were very booked up. I doubt that any other travel company could have managed this...
We used Brian to book a family holiday to Singapore and Bali (Sanur) and just before departure, severe terrorist unrest broke out in Sanur with multiple fatalities. The foreign office didn't advise caution so the insurance wouldn't cover a cancellation. Brian immediately got to it and at the 11th hour reconfigured the trip to Singapore and Thailand instead without any cost.This was over Easter when flights and hotels were very booked up. I doubt that any other travel company could have managed this as it involved a lot of last minute cancellations. It was a truly outstanding level of service and he placed us in the best hotel in Hua Hin.Continue reading
SHAUN LYNE, LONDON, 22 May 2014
Hi Brian, Thank you so much for organising our birthday celebration travel plans in April 2014. Arranging travel from one UK airport to New York via 5 days in Canada and returning to a different UK airport must have taken some doing! Everything was just so organised and went so smoothly. We can’t thank you enough. We will certainly be recommending your services to anyone we know in need and will definitely use you again in the future. Thanks Brian… Brilliant!
Richard Fletcher, Nottingham, 24 April 2014
May I on behalf of both of us thank you for arranging the holiday from which we have just returned. The location and hotel were just what we desired and, of course, the weather was what the doctor ordered! We have no hesitation in recommending your service, conscientiousness and patience.
J. Taylor, Hertfordshire, 26 March 2014
Very helpful. Excellent communication. Attention to suggested budget from customer. Willingness to adjust ideas. Prompt service. Pleasant and friendly.
A. Bagshaw, Potters Bar, 11 February 2014
Brian is always patient with me - and very helpful. I really appreciate the service he offers, and am possibly finding travelling a little less daunting as a result!
M. Osterweil, London, 11 February 2014
Always available (even at weekends and evenings), which is fabulous when booking a holiday as dates and requirements change frequently. Helpful, polite and patient and most of all, knowledgeable! Would highly recommend Brian. We have now used him twice and will always book our holidays with him in the future.
A. Freedman, London, 21 January 2014
Brian is always very helpful and finds exactly what we were looking for.
K. Muggleton, Leigh-on-Sea, 16 January 2014
Excellent service, nothing too much trouble, making for a hassle free holiday. Would definitely recommend to family and friends.
K. Hessey, Liverpool, 20 November 2013
I have used Brian's services several times now and have always found him efficient and knowledgeable. I have already recommended him to several people who have also been delighted. Nothing is too much trouble and no query too trivial.
Catherine Beckett, Winchester, Hampshire, 19 November 2013
Brian was, as always, very helpful throughout the booking process. I think this is the 4th time we have bought African hols through him and it is always seamless with Brian, especially his feedback and keeping us up to date. Thanks.
S. Docherty, Welwyn, 18 October 2013
We had the most fantastic time in Australia joining up with our children. Thanks very much for arranging the flights and stop-overs in Hong Kong. The transfers in limousines to and from the hotels worked a treat and were much appreciated. The special assistance that you arranged for my 88yr old mother was great and very much appreciated by her which additionally gave us peace of mind as some of the airports are huge places and involved lots of walking. We would certainly recommend Brian to all our...
We had the most fantastic time in Australia joining up with our children. Thanks very much for arranging the flights and stop-overs in Hong Kong. The transfers in limousines to and from the hotels worked a treat and were much appreciated. The special assistance that you arranged for my 88yr old mother was great and very much appreciated by her which additionally gave us peace of mind as some of the airports are huge places and involved lots of walking. We would certainly recommend Brian to all our friends for a first class service.Continue reading
P. Kilgour, Carlisle and London, 11 April 2013
Brian helped my husband and I plan and book our honeymoon to Thailand. He was very informative and easily contactable whenever we had questions or wanted to make changes to our plans. Brian found us great deals on flights and hotels and provided us with a lovely travel wallet containing all the documents we needed from flight booking to hotels and transfer vouchers as well as some extra goodies, but I won't spoil the surprise. He also organised on call agents in Thailand who answered questions and...
Brian helped my husband and I plan and book our honeymoon to Thailand. He was very informative and easily contactable whenever we had questions or wanted to make changes to our plans. Brian found us great deals on flights and hotels and provided us with a lovely travel wallet containing all the documents we needed from flight booking to hotels and transfer vouchers as well as some extra goodies, but I won't spoil the surprise. He also organised on call agents in Thailand who answered questions and planned day trips for us. I would highly recommend Brian's service and will be sure to use his help in planning future trips.Continue reading
Katy Barwick, London, 22 March 2013
Brian Telfer has organised travel for us for fifteen years or more and has never let us down in any aspect of the service he provides. We have recommended him to other family members and friends over the years.
P. Pra-Lopez, London, 05 March 2013
Brian was quick to answer queries about the various options and good at suggesting other ideas that were outside our experience.
S. Smith, Newark, 13 February 2013
Brian provides a very personable service. One example was when my partner and child were travelling back to Heathrow during the recent bad weather. Brian kept me up to date with the flight details (ie. whether it had been cancelled or not) which was greatly appreciated!
Ross Meadows, Surrey, 01 February 2013
I've been using Brian Telfer's services for a few years now and I would always - and have - recommended him to friends. He is always willing to help with any issue and promptly. Thank you, Brian you're a legend!
P. Wilson, Surrey, 23 January 2013
Just back from another trip - superbly organized by Brian as always. After using his expert services for the last 25 years, I know there's not a better travel agent out there!
D. McRae, Herts, 22 January 2013
Thanks for sorting out our honeymoon. It was important that it felt like a trip of a lifetime and it certainly was. It was fantastic. Once again, you really looked after us.
T. Pra-Lopez, London, 22 January 2013
Brian is always helpful, efficient and fast. He is very well informed and provides a first rate service.
D. Clark, Herts, 17 January 2013
Brian's attention to detail is second to none. We are long-standing clients and are always impressed by how he remembers our standard requirements from year to year. His service is prompt and his suggestions well thought-out.
H. Orme, London, 30 July 2012
I have Just arrived back from a fantastic holiday in Mauritius. Thanks to Brian who recommended the resort, sorted flights, accommodation and gave us all the imformation we could possibly want. I can't recommend him enough, he was in contact throughout the process and made sure everything went smoothly. Thanks Brian.
Ian Clark, London, 04 April 2012
I cannot recommend Brian too highly. Every holiday he has arranged for my husband and me has been excellent and all arrangements have gone without a hitch. He is endlessly helpful and very patient with minor requests. I would unhesitatingly recomend him and will continue to have him book my holidays in the future.
Ingrid Amstell, Greater London, 24 October 2011
Brian continues to provide fitting and workable solutions to complex travel schedules while being creative in building pockets of leisure time to ensure that work is balanced with relaxation. I have used his services for years and will continue to do so.
Paul Slevin, UK, 28 October 2009
This is the first time I have dealt with Brian and will no doubt be using him again (and recommending him to all my friends). I was certainly a demanding client, with many questions, and Brian bent over backwards to help me put together the trip that I desperately wanted but could also afford. He was honest about managing my expectations, was proactive with regard to any issues that arose and was extremely patient in helping us find the most suitable end point. Thanks again.
Martin Russell, London, 02 June 2009
We have used Brian's services many times - flights, tailormade holidays, a quick recommended get away - always the best service, thoughtful and helpful - all our friends who have used his services agree. Thanks so much - our last holiday in Essaouria was just perfect!!!!!!
Gil Elsden, London, 15 April 2009
Brian organised a trouble-free holiday for us in Gozo, finding the perfect location and hotel. I would definitely recommend him.
Catherine Beckett, Winchester, 22 December 2008
I have been dealing with Brian over the last 3 years. I have always found him very helpful and knowledgable. Brian has booked us 3 long haul holidays that have been amazing !!! I will definitely be booking all future holidays with Brian, who takes the pain out of surfing the net and spending hours on teletext!!!
Fiona Petersen, Surbiton, Surrey, 09 December 2008
With independent access to hundreds of travel suppliers around the world, I can pick out exceptional offers with amazing added value. Take a look through my latest selections – but even if nothing catches your eye, let me know what you’re looking for and I’ll do my best to find it for you!
I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expected...
Posted 23 July 2013
What comes to mind when you think of Barcelona? For me I always think of Freddie Mercury and Montserrat Caballé singing ‘Barcelona’. The song is exciting and slightly over the top – which sums up this amazing city perfectly! With this in mind I was very excited about our trip to Barcelona. We flew out early on a Thursday morning, and returned on a Sunday evening. The flight was on time and only few hours later, we were sitting at a pavement cafe in the sunshine, unleashing our rusty Spanish on the unsuspecting staff. It was the perfect start...
Posted 17 May 2012
Because our Gold Travel Counsellors Conference was being held in Mauritius, I took the opportunity to stay a few extra days at Heritage Le Telfair Golf & Spa Resort, in Bel Ombre. This is a beautiful, colonial hotel with ocean frontage and an 18-hole championship golf course. Despite the similarity in our names, one of the key reasons for staying there was that I had some clients staying there later in the year, so I wanted to meet the hotel staff and get to know the resort more, so I could pass on any recommendations. Ingrid, from Guest Relations at Le...
Posted 07 September 2011
Anassa is a five star luxury holiday destination, with a great sense of space, peace and natural beauty. The resort is a serene collection of well-maintained houses and villas, arranged like a traditional Cypriot village and facing the Mediterranean. Anassa is a hotel famous for its cuisine and service, and it certainly lived up to expectations on my visit. On arrival, we were greeted by Stathis Mavrommatis, the General Manager. In fact, Mr Mavrommatis really set the tone for our stay. He was visible, but never intrusive, and at various times during our stay, came across to...
Posted 07 May 2011
If you’re looking for a holiday with lovely pink beaches, spectacular azure waters, and the possibility of chilling out or getting as active as you want – Bermuda might be your answer. Located in the Atlantic Ocean, the flight to Bermuda is less than 7 hours from London, so you arrive feeling relatively fresh and ready to start your holiday. Bermuda has been described as the Switzerland of the Atlantic because it is a first world country, with all of the attributes of a tropical Island. It’s only 21 miles long, so it’s easy to get around and a...
Posted 09 September 2010
I was invited to spend a week at the Maradiva Villas Resort & Spa in Mauritius, as a guest of Francis Longueve, General Manager and it was a fabulous way to spend my birthday. GETTING THERE BA had an offer available, so we booked Club World Class for our night flight out and World Traveller Plus for our return. We’d booked Meteor Meet and Greet for our car and as usual, this worked like clockwork. After a priority check-in, we relaxed in the BA lounge with newspapers and good food and drink. The Club Class beds...
Posted 07 September 2009
Cypriot hospitality is legendary, and you’ll be given the warmest of welcomes in Cyprus. As we flew out to Cyprus for our second visit to the 5 star Le Meridien Limassol Spa and Resort, we were resigned to the fact that our holiday could not possibly measure up to our previous stay there two years ago. How wrong we were. We flew out on a night flight and had booked the airport lounge for a nice relaxing start to our holiday. After a pain-free check-in and a good flight there, we arrived at the hotel at 5.30am,...
Posted 27 July 2009
Ships in the Celebrity Solstice Class promise an extraordinary experience. I found this to be so true - recently I had the privilege of sailing on the new Celebrity Equinox, the latest addition to Solstice class, and it offers everything you'd expect from ships of this size - but delivered with a touch of class that sets it apart from the rest. The highly personalized service, exceptional dining and extraordinary attention to detail have to be experienced to be believed. Although a big ship it has been cleverly designed to give not only a feeling of spaciousness...
Posted 28 June 2009
The main appeal of Club Med is the great mix of sporting activities, good food, child care and an opportunity to relax. It's a perfect family destination which includes great club facilities for children specifically devised for the different age groups, and run by professionals. Flying out from Gatwick was very relaxing, with civilised flight times. We took advantage of the Meet and Greet car service offered via Travel Counsellors, and I have to say, it was the most efficient, prompt Meet and Greet service we've experienced. We flew out on a Thomson's flight, which was enjoyable with nice...
Posted 28 June 2008
With 7,000 years of history, the Maltese Islands are steeped in culture and heritage. The Maltese archipelago (Malta, Gozo and Comino) lies virtually at the centre of the Mediterranean, with Malta 93km south of Sicily and 288km north of Africa. With superbly sunny weather, expansive beaches, a thriving night-life and 7,000 years of intriguing history, there is a great deal to see and do. The official languages are Maltese and English and driving is on the left - so there it feels like a home from home. We were flying out to stay for a week at the Intercontinental...
Posted 08 February 2008
There is never a bad time to visit Paris. It's the home of gastronomic cuisine, designer shopping and wonderful architecture, and on a city break to Paris you can experience it all. It had been some while since I'd been there, so I treated my girlfriend to a long weekend there to celebrate Valentine's day. Travelling Eurostar, Leisure Select (first class) is travelling the way it should be. This is a very affordable and relaxing way to start your break. We planned to try out Europe’s longest champagne bar at the new St...
Posted 18 May 2007
Legend has it that when the first ships stumbled across Bali, the sailors were so seduced by the island’s Garden of Eden scenery, they deserted. Bali is one of the six main islands making up the country of Indonesia that lies between the mainland of Southeast Asia and Australia. The best time of year to go to Bali is June through November. I was lucky to visit Bali at the invitation of Hyatt Hotels. It worked out very well, as I had some clients wanting to book there in July, so I could give them a...
Posted 01 March 2006
Seeing The Maldives for the first time from the airplane is something that I shall always remember. If you look at the photograph in this journal, you'll see the incredible colours of the reefs. No wonder the Maldives are popularly known as 'the pearls of the Indian Ocean'. They are located to the South West of Sri Lanka, on the equator. Out of the incredibly large number of islands only 200 islands are inhabited, with 44 islands adapted as exclusive resort islands. We were on our way to Laguna Beach Resort Maldives - a holiday...