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Brian Telfer

Based in Muswell Hill

Hi,

If personal service and expert, impartial travel advice is important to you, please contact me for a chat about your holiday and travel plans.

As your personal Gold Travel Counsellor, my aim is to make booking your holiday an enjoyable experience. You may not have time to...

Hi,

If personal service and expert, impartial travel advice is important to you, please contact me for a chat about your holiday and travel plans.

As your personal Gold Travel Counsellor, my aim is to make booking your holiday an enjoyable experience. You may not have time to research your well-deserved break or special occasion, plus there's always that niggling doubt - is my money safe?

So put your travel arrangements in my safe, expert hands...and relax.

I will look after you, from your first enquiry until you're safely home. My clients book with me time and time again, because they know I listen carefully to their needs. I have the expertise and knowledge to provide recommendations tailored to any requirement.

Your holiday is as important to me as it is to you. So is client satisfaction - it makes me very proud that so many of my loyal customers recommend my services to their family, friends and colleagues, and also go to the trouble of providing lovely testimonials about me. Just take a read of some on this page.

I have been in the travel industry for over 35 years and love running my own travel business - in fact, I'm Travel Counsellors' longest serving counsellor. Cutting edge technology means that I have access to all the big travel industry names as well as many niche companies that many high street agents do not deal with.

I'm here to help at a time to suit you, including evenings and weekends, not just 9-5 Mon-Fri. Therefore, I offer a level of choice and personal service that simply can’t be found on the high street. And no hard sell - just friendly, impartial advice and exceptional levels of customer service.

I specialise in the Caribbean, North America, Far East, Australia, New Zealand, winter sports, group travel (golf, ski, spa), safaris, activity holidays, weddings, honeymoons & cruises. I handle business travel too, due to my expertise in complex itineraries. However, wherever you want to go and whatever you want to do, I can help.

Whatever you book with me is completely protected from supplier failure by our unique Financial Trust. No ifs or buts. It is the best financial protection in the industry.

I will be delighted to look after all your travel needs, so please do contact me.

You can reach me direct on 020 3432 2510, 0845 058 7005 or mobile 07930 387629 - all come through to me.

I look forward to hearing from you.

Get in touch with me

Whatever your holiday needs I'm here to help you, so please get in touch with me with any of the methods below: -

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­0­845 058 7005­

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Have an enquiry? Send me your question and I will do my best to help you.

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Customer Story 1

Well Brian, we’re home now and such a huge success! We've had the most wonderful trip ever. Thank you for such perfect organisation and such wonderful accommodation. Everything went like clockwork and we've got you to thank for that. We fell head over heels in love with the Safari lodge and the wildlife and such a knowledgeable and friendly guide there. It was tremendous, terrific and we just didn't want to leave. When we did, we also had such a great Cape Town and area experiences. Brian, thank you again for everything.

P. Bagshaw, Potters Bar
Customer Story 2

We used Brian to book a family holiday to Singapore and Bali (Sanur) and just before departure, severe terrorist unrest broke out in Sanur with multiple fatalities. The foreign office didn't advise caution so the insurance wouldn't cover a cancellation. Brian immediately got to it and at the 11th hour reconfigured the trip to Singapore and Thailand instead without any cost.This was over Easter when flights and hotels were very booked up. I doubt that any other travel company could have managed this as it involved a lot of last minute cancellations. It was a truly outstanding level of service and he placed us in the best hotel in Hua Hin.

SHAUN LYNE, LONDON
Customer Story 3

Hi Brian, Thank you so much for organising our birthday celebration travel plans in April 2014. Arranging travel from one UK airport to New York via 5 days in Canada and returning to a different UK airport must have taken some doing! Everything was just so organised and went so smoothly. We can’t thank you enough. We will certainly be recommending your services to anyone we know in need and will definitely use you again in the future. Thanks Brian… Brilliant!

Richard Fletcher, Nottingham
Customer Story 4

May I on behalf of both of us thank you for arranging the holiday from which we have just returned. The location and hotel were just what we desired and, of course, the weather was what the doctor ordered! We have no hesitation in recommending your service, conscientiousness and patience.

J. Taylor, Hertfordshire
Customer Story 5

Very helpful. Excellent communication. Attention to suggested budget from customer. Willingness to adjust ideas. Prompt service. Pleasant and friendly.

A. Bagshaw, Potters Bar
Customer Story 6

Brian is always patient with me - and very helpful. I really appreciate the service he offers, and am possibly finding travelling a little less daunting as a result!

M. Osterweil, London
Customer Story 7

Always available (even at weekends and evenings), which is fabulous when booking a holiday as dates and requirements change frequently. Helpful, polite and patient and most of all, knowledgeable! Would highly recommend Brian. We have now used him twice and will always book our holidays with him in the future.

A. Freedman, London
Customer Story 8

Brian is always very helpful and finds exactly what we were looking for.

K. Muggleton, Leigh-on-Sea
Customer Story 9

Excellent service, nothing too much trouble, making for a hassle free holiday. Would definitely recommend to family and friends.

K. Hessey, Liverpool
Customer Story 10

I have used Brian's services several times now and have always found him efficient and knowledgeable. I have already recommended him to several people who have also been delighted. Nothing is too much trouble and no query too trivial.

Catherine Beckett, Winchester, Hampshire
Customer Story 11

Brian was, as always, very helpful throughout the booking process. I think this is the 4th time we have bought African hols through him and it is always seamless with Brian, especially his feedback and keeping us up to date. Thanks.

S. Docherty, Welwyn
Customer Story 12

We had the most fantastic time in Australia joining up with our children. Thanks very much for arranging the flights and stop-overs in Hong Kong. The transfers in limousines to and from the hotels worked a treat and were much appreciated. The special assistance that you arranged for my 88yr old mother was great and very much appreciated by her which additionally gave us peace of mind as some of the airports are huge places and involved lots of walking. We would certainly recommend Brian to all our friends for a first class service.

P. Kilgour, Carlisle and London
Customer Story 1

Brian helped my husband and I plan and book our honeymoon to Thailand. He was very informative and easily contactable whenever we had questions or wanted to make changes to our plans. Brian found us great deals on flights and hotels and provided us with a lovely travel wallet containing all the documents we needed from flight booking to hotels and transfer vouchers as well as some extra goodies, but I won't spoil the surprise. He also organised on call agents in Thailand who answered questions and planned day trips for us. I would highly recommend Brian's service and will be sure to use his help in planning future trips.

Katy Barwick, London
Customer Story 2

Brian Telfer has organised travel for us for fifteen years or more and has never let us down in any aspect of the service he provides. We have recommended him to other family members and friends over the years.

P. Pra-Lopez, London
Customer Story 3

Brian was quick to answer queries about the various options and good at suggesting other ideas that were outside our experience.

S. Smith, Newark
Customer Story 4

Brian provides a very personable service. One example was when my partner and child were travelling back to Heathrow during the recent bad weather. Brian kept me up to date with the flight details (ie. whether it had been cancelled or not) which was greatly appreciated!

Ross Meadows, Surrey
Customer Story 5

I've been using Brian Telfer's services for a few years now and I would always - and have - recommended him to friends. He is always willing to help with any issue and promptly. Thank you, Brian you're a legend!

P. Wilson, Surrey
Customer Story 6

Just back from another trip - superbly organized by Brian as always. After using his expert services for the last 25 years, I know there's not a better travel agent out there!

D. McRae, Herts
Customer Story 7

Thanks for sorting out our honeymoon. It was important that it felt like a trip of a lifetime and it certainly was. It was fantastic. Once again, you really looked after us.

T. Pra-Lopez, London
Customer Story 8

Brian is always helpful, efficient and fast. He is very well informed and provides a first rate service.

D. Clark, Herts
Customer Story 9

Brian's attention to detail is second to none. We are long-standing clients and are always impressed by how he remembers our standard requirements from year to year. His service is prompt and his suggestions well thought-out.

H. Orme, London
Customer Story 10

I have Just arrived back from a fantastic holiday in Mauritius. Thanks to Brian who recommended the resort, sorted flights, accommodation and gave us all the imformation we could possibly want. I can't recommend him enough, he was in contact throughout the process and made sure everything went smoothly. Thanks Brian.

Ian Clark, London
Customer Story 11

I cannot recommend Brian too highly. Every holiday he has arranged for my husband and me has been excellent and all arrangements have gone without a hitch. He is endlessly helpful and very patient with minor requests. I would unhesitatingly recomend him and will continue to have him book my holidays in the future.

Ingrid Amstell, Greater London
Customer Story 12

Brian continues to provide fitting and workable solutions to complex travel schedules while being creative in building pockets of leisure time to ensure that work is balanced with relaxation. I have used his services for years and will continue to do so.

Paul Slevin, UK

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My Blogs

Barcelona - brilliant for a city break

Brian's blog, 23/07/2013

What comes to mind when you think of Barcelona?

For me I always think of Freddie Mercury and Montserrat Caballé singing ‘Barcelona’. The song is exciting and slightly over the top – which sums up this amazing city perfectly!

With this in mind I was very excited about our trip to Barcelona. We flew out early on a Thursday morning, and returned on a Sunday evening.

The flight was on time and only few hours later, we were sitting at a pavement cafe in the sunshine, unleashing our rusty Spanish on the unsuspecting staff. It was...

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