Based in Gillingham

Cara Micallef

Available for new enquiries

It's Nice To Meet You

Hello!

My name is Cara Micallef and I am a Gold Travel Counsellor living in Rainham, Kent. I have been happily married since 2003 and live with my husband and daughters Lilia and Zoe.

I have always had a passion for travel and have worked in the industry for over 25 years. I am experienced in arranging all aspects of travel, including business travel, cruises, traditional package holidays, UK short breaks, honeymoons and more complicated tailor-made itineraries.

I have personally travelled to many destinations both for business and leisure, and gain great pleasure from using my experience to help my clients. Some of my favourite destinations are New York for its shopping, Florida for Mickey Mouse and the whole Disney experience, the Canaries and Greece for their sunshine and Japan for its oriental elegance.

Being a Travel Counsellor, I am totally independent, unlike most travel agents on the high street. Rather than just settling for a standard package holiday, I will take the time to find out what is important to you, and then compare the best travel operators to find the most affordable price for your trip. Our unique financial trust also gives you complete financial protection and peace of mind.

My customers love the fact that they will always speak to me personally. In an ongoing survey conducted by Travel Counsellors, it showed that 100% of my customers would recommend me to their family and friends.

Above all, my main aim is to ensure that your travel experience, no matter how big or small, is a memorable one for all the right reasons, from the moment you make your booking to the moment you return home. I will give you the personal attention you deserve. I can also keep you updated on any of our special offers that I think may interest you.

Please call me any time of the day or evening including weekends, or message me and I will contact you at a convenient time.

I look forward to hearing from you soon.

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4/8/2021

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3/11/2021

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Our Summer Roadtrip to Ireland

17 March 2023

This summer we decided to stay a little closer to home and try something a little different from our usual beach holiday and planned a family road trip to Ireland, and it didn’t disappoint. We decided to travel up to Wales the day before our ferry crossing to break up the long journey. We stayed overnight in Wrexham, which meant we could also explore some of Wales before heading over to Dublin on the afternoon Ferry. We also treated ourselves and upgraded our ferry ticket to have access to the Stena Plus lounge. I can highly recommend doing this as you then have access to drinks, snacks and get to enjoy a comfortable and relaxed lounge area. Once in Ireland we spent our first night in Dublin, which was just a stopover, as the next day we were heading over to the west of Ireland to visit Galway. It was extremely easy to disembark the ferry and our hotel was situated just 15 mins away from the ferry port and approximately 10 minutes outside the centre of Dublin. Galway was fantastic we spent 3 nights in Galway and we stayed right in the centre by the harbour area. It is a very easy city to walk around with lots of shops and restaurants to explore. During our stay in Galway we took the ferry over to the Aran Islands. This was certainly one of the highlights to our holiday. We explored the island with our own private guide in a 4x4 vehicle. After leaving Galway we headed up to Westport driving through the gorgeous Connemara National Park, with a stop off enroute for a family hike up Diamond hill and a visit to Kylemore Abbey. The scenery in this area is breath-taking and definitely worth a visit. Westport was a delightful Georgian Town to visit and we thoroughly enjoyed visiting this area of Ireland. Whilst in Westport we took a cruise along Clew Bay where we saw lots of seals and also John Lennon’s former island. We also decided to head out for a beach day as well and visited Keel Beach on Achill Island in Co Mayo. This has got to be one of the most picturesque beaches I have been to and certainly the only beach with sheep in the background as well. Our final 2 nights were spent back in Dublin. Myself and my husband visited Dublin 20 years ago, but this time we had our 2 daughters with us, so we wanted to show them all the sights. We took them on the hop on hop off bus, but the main highlight of our stay in Dublin had to be the zoo and seeing the elephants so happy bathing and frolicking about in the water. My top tip would be if you have got a car with you then you can park in Phenix park and then use the hop on hop off bus to get about. I would check the schedules though, so avoid any waiting about. We thoroughly enjoyed a visit to Ireland and were blessed with beautiful weather. Driving in Ireland was a real pleasure as well and the roads were a lot quieter than our roads in England. Once we got back to Wales we gave ourselves a final treat before heading home and visited Gwrych Castle in Wales , which will be very familiar to any I’m a Celebrity fans. Unfortunately we were a couple of months too early to see Ant and Dec. We will definitely be returning to the ’Emerald Isle’ again soon.

Our Yorkshire Holiday in the North York Moors

12 October 2020

With 2020 being such an unusual and strange year, we swapped our 3-week Florida holiday for a week in God's Own Country, Yorkshire. We have been to Yorkshire before, but have never explored this particular area. We decided to stay in a beautiful cottage which was in a tiny hamlet called Beck Hole near Goathland. You may be familiar with Goathland, as it is where the TV series, Heartbeat was filmed and is better known as the fictional village of Aidensfield. The area is stunning, and you can see why so much television is filmed here, it’s like stepping back in time. The train station also appears in the Harry Potter films as Hogsmead Station. Driving was such a pleasure, and the roads are lovely and quiet, you just have to steer clear of the local wildlife, with sheep roaming freely across the roads. The scenery was breath-taking and alive with all the wild heather. Due to Covid restrictions we had to really plan out our itinerary in advance and map out what we wanted to see and do each day, as everything needed to be pre-arranged. This worked well for us and really paid off. We even prebooked a lunch stop on the way to Yorkshire to break up our journey from Kent, followed by a further pit stop to pick up a click and collect shopping order in York. On our first full day we explored Goathland itself and completed a treasure trail which led us around the quaint village and allowed us to indulge on some of the local history. This is such a fun way to enjoy the area. There are so many wonderful walks and trails. We also wandered down to the Mallyan Spout, which is the tallest waterfall in the North York Moors. It is well worth a visit, but does involve clambering over rocks, so good footwear is a must. The weekend we were there would have been the local scarecrow festival and even though the festival did not happen due to Covid restrictions the villagers still displayed their scarecrows. On our second day we ventured into the picturesque seaside town of Whitby, where we made good use of our English Heritage membership and visited Whitby Abbey. We all thoroughly enjoyed our visit and I think out of all the areas we visited, Whitby was one of my favourites. It was also the nearest main town to where we were staying, which made it perfect for a meal out. Other highlights included our visit to Scarborough, which was probably the sunniest day of the week; we made more use out of our English heritage with a visit to Scarborough Castle followed by a walk along the harbour and beach. York was magnificent! We really enjoyed the Jorvik Centre and York Minster cathedral especially and as both attractions were indoors, we were able to escape the rain. My daughters loved the Shambles area which resembles Diagon Alley in the Harry Potter Movies. They took full advantage of spending their money on Harry Potter merchandise. We decided to use the park and ride bus service in York. This took the stress away of trying to find a parking space in a busy city. The North York Moors Steam Railway is worth experiencing. The preserved historic railway stretches for 18 miles through the heart of the North York Moors National park and runs from Pickering to Whitby. The stations that you pass through are all restored and presented to look like how they would in decades gone by. A true hidden gem was the Ryedale Folk Museum, which is nestled in a beautiful village called Hutton-Le-Hole right in the heart of the North York Moors national park. We spent about 3 hours here stepping back in time and exploring cottages, buildings, and shops from the past. I would recommend a visit and it was appealing for the whole family. We didn’t get the warm sunshine of Florida, but we had such an amazing week away and loved the opportunity to see some of the wonderful areas in our own beautiful country and we will definitely be back in the future.

Queen Victoria Ship Visit

05 July 2019

Last Sunday I had a very bright and early start with a visit down to Southampton to have a look around Cunard's Queen Victoria cruise ship. I have booked lots of clients over the years on Cunard ships, but this was a perfect opportunity to experience this magnificent ship and all her beauty for myself and she didn't disappoint! She has a very homely feel with her Edwardian dark wood and is very traditional in style. Queen Victoria carries 2061 Guests and a crew of 981 and is the smallest in the Cunard fleet. She is perfect for both regular cruisers looking for more value, flexibility and choice and also first time cruisers. There is plenty to do onboard and you will certainly feel special and well looked after. Cunard are very proud of their famous white star service and there is always one crew member for every two guests. Cunard are one of the only mainstream cruise lines to maintain this on their ships. The crew have to complete white star training, which is very intense, but unless they pass then they cannot work for Cunard. They have four values charismatic, thoughtful, refined and proud. First stop on our tour was to visit the staterooms. We saw the main four types of cabins – Britannia (inside, outside and balcony), Britannia Club, Princess Suites and Queen Suites – each category has its own restaurant. You can’t dine up, but you can dine down if you wish to dine with friends who are in a different category to you. We headed straight to one of the grand suites, which are the most lavish suites on the vessel. By staying in this suite you will also have the advantage to be able to dine in the Queens grill. These suites also enjoy a butler and concierge service as well as lots of other privileges. We then proceeded to see a variety of different staterooms. I was really impressed with the size of the interior staterooms. They were very roomy. The outside staterooms all have picture windows as well. If you are wanting to book a balcony stateroom on Queen Victoria, a great tip would be to try and get a corner stateroom. There are 8 to choose from and they all have larger balconies. There are also 20 accessible staterooms onboard. They do sell out extremely quick though, so you need to book well in advance. If you are wanting a stateroom with a bath the first category with baths are the Princess Grill staterooms. After viewing the staterooms we then headed to the front of the cruise ship to view the Commodore Club. This is a great bar to come to for a pre-dinner cocktail, whilst enjoying the panoramic views. We also visited the Yacht Club as well, which is where you should aim for if wanting to dance the night away to live DJ's and bands until the early hours. My highlight was the Royal Court theatre. For a special treat you can hire a private royal box for the evening, which is bookable for up to 4 people and includes a half bottle of champagne and nibbles. This would be fantastic if celebrating a special occasion whilst on board. By the time we got to the outdoor decks the sun was shining and I could just imagine what it would feel like to be relaxing by the pool on a day at sea. There are two swimming pools onboard the Lido pool and the promenade pool. Onboard Queen Victoria there are plenty of sunbeds and areas with shade as well. I loved the Winter garden area, which is a really airy lounge area and if the weather is bright the roof retracts as well. One of the most popular bars on board is the Golden Lion pub, which is very casual bar and designed to feel like a traditional London pub. You can enjoy a fish and chip lunch or even some karaoke of an evening here. This is also one of three venues you can go to if wanting to dress casual on a formal night. The other 2 venues are the lido restaurant and the Winter Garden. Formal nights onboard the Queen Victoria are a real occasion and all part of the fun. Cunard have more formal nights than other mainstream operators so on a week-long cruise you might expect 5-7 formal nights. The dress code for the gala evenings for men is either a dinner jacket, tuxedo, or suit and tie and evening or cocktail dress for the ladies. Although you can opt to stay casual and visit one of the casual venues the majority of guests will be dressing up on these evenings. They often have grand themed nights too such as Cunard Balls, Masquerade Balls, White & Black Theme Nights, Egyptian Nights, Royal Ascot themes and more. Another unique experience onboard is the afternoon tea in the Queens room. This room is so elegant and is a ball room as well. It was designed in the style of Osborne House - Queen Victoria's holiday home and every afternoon at 15:30 you can have afternoon tea. This is all included in your cruise fare. The Captain’s Cocktail Party is also held in this room. It has a large dance floor and bands often play in here. They also have dance hosts available for those travelling by themselves as well. I hope this has given you an insight into what you can experience travelling on Queen Victoria. If you would like to experience this elegant ship for yourself, please do get in touch as I would love to help you.

California Dreamin'

18 June 2018

In April 2018 I was extremely lucky to visit California on an educational with four of my colleagues. It was a short visit of five days, but we certainly packed a lot in whilst we were there and had an amazing time. We flew from Heathrow with American Airlines into Los Angeles airport and from there we hired a car with Alamo and drove to Huntington Beach. It was very easy to get to the car hire office from the airport, however I would try to avoid arriving in rush hour if possible, as the roads get gridlocked and it takes a long time to get anywhere at that time of day. I would also recommend having a Sat nav as it proved to be essential for us. Huntington Beach was our first stop where we spent 2 nights. We stayed at the Hilton Waterfront Beach Resort hotel, which is a fantastic choice with great facilities and literally across the road from the beach. Huntington Beach is known for Surf City. You can spend ages just watching the surfers from the pier. The area has a very relaxed and chilled out feel and the beach here stretches for 11 miles. I loved Huntington Beach and could have easily spent longer here. The location is ideal as a base for anyone looking to visit Disneyland as well. On our first morning we hired bikes. This was great fun. The area alongside the beach is all flat and paved, so felt very safe and easy to cycle around. There are lots of shops and restaurants to have a meander around and there was even a craft market as well. Next stop was San Diego. We drove down the coastal road and it took approximately 3 hours to get there, but well worth travelling this route to admire all the lovely views and towns along the way. We visited Sea World first although we had very limited time there and too experience the park properly, I would recommend arriving first thing. San Diego was a beautiful city with so much to see and do. I just got to see a taster of it! During our trip we also visited the USS Midway – Aircraft carrier museum which was used during the Korean, Vietnam and Falkland wars. This is a must visit whilst in San Diego. After visiting the USS Midway, we enjoyed lunch at the Seaport Village which is only a 10 minute stroll away and a really pleasant area to eat and watch the world go by. We also had a site visit and breakfast at the Hotel Del Coronado – The most famous hotel in San Diego and just minutes from downtown. The Hotel is Beautiful and has the wow factor. It was where Marilyn Monroe’s film some like it hot was filmed and where author L. Frank Baum wrote at least three books in the OZ book series. It is overlooking the most gorgeous beach with views of Mexico in the distance. Our last and final stop on our itinerary was Palm Springs. It took approx. 2 hours to drive from San Diego to Palm Springs and when we arrived we got to experience the Palm Springs Ariel tramway. You get to ride on the world’s largest rotating tram car which travels up for over two and half miles along breath-taking cliffs of Chino Canyon. Once at the top we were able to explore Mt. San Jacinto State Park with its many walking trails and stunning scenery. The views were magnificent. Palm Springs has lots of Hollywood history - with stars such as Frank Sinatra and Elvis Presley both having homes here in the 1950’s and 60’s. It was popular with celebrities due to the close distance to Hollywood and the sunny climate. The highlight of my stay in Palm Springs was the jeep tour excursion we did on our last morning. We were picked up by jeeps and taken into the Dessert. We then had a guided walking tour of the canyons and leant all about the native American Indians and how they lived. The scenery was stunning although we did have to watch out for rattlesnakes along the way. I thoroughly enjoyed visiting all these locations in California and if you would like to find out more about my trip or would like some help to tailor make your own Californian Adventure then please get in touch.

My trip to Orlando had Universal appeal

10 July 2017

Wow! I have had the most amazing 5 days staying at Universal Orlando Resort and experiencing all the excitement and fun of the rides, attractions and entertainment including the brand-new waterpark Volcano Bay. I travelled with 28 colleagues and we started our trip in style, flying with Virgin Atlantic in Premium Economy class. We stayed at Universal’s newest hotel, the Loews Sapphire Falls Resort, which is a fantastic Caribbean-themed hotel located a short water taxi ride from Universal Studios Florida and Universal’s Islands of Adventure theme park. I really loved the pool area at this hotel. The water was a perfect depth and well suited to families with young children. There was even a waterslide. I liked the fact the pool was open until 11 o'clock at night, which means if you have had a fun packed day in the parks you can still have an evening swim and sometimes they even show movies, which you can watch whilst in the swimming pool. The hotel itself was light and airy and had beautiful spacious rooms with extremely comfortable beds. Our week started in Universal Studios with a VIP tour. We explored the Wizarding World of Harry Potter first. If you are a Harry Potter fan then this is not to be missed. I loved the Harry Potter and the Escape From Gringotts ride and Diagon Alley is a must. We then caught the Hogwarts Express, which takes you across to Hogsmeade where we experienced some Butterbeer – the Frozen Butterbeer was really refreshing. After exploring the rest of the Wizarding World of Harry Potter we then moved onto to Marvel Super Hero Island and Jurassic Park. My favourite rides in Universal’s Islands of Adventure were the Incredible Hulk coaster and the water rides. Top tip though is to not wear denim or white as you will get absolutely soaked!! We rounded our day off at Universal CityWalk with a meal at the Toothsome Chocolate Emporium & Savory Feast Kitchen – a must for any chocolate lovers and then a good singalong in Pat O’Brien’s with the duelling pianos. On day two we visited the brand-new waterpark, Universal’s Volcano Bay which only opened in May 2017. We were given TapuTapu wristbands, which are a waterproof wearable and mean no standing in long queues as you simply check in for a ride and then go back when it is your time. I loved the amazing Krakatau Aqua Coaster. I also really liked the fact that the ground didn’t get too hot as they have sprays cooling the floor down. There are five Universal hotels on site with a sixth hotel called Aventura due to open in 2018. The next day we set about viewing all the brilliant and differently themed hotels. If you are looking for the most affordable hotel then Universal’s Cabana Bay Beach Resort is the perfect choice. The hotel is motel themed from the 50’s and 60’s and has two massive pools and a lazy river. The hotel is also the only Universal hotel with a bowling alley. I would have no hesitation in staying here with my family. It is situated right by Volcano Bay and some of the rooms have magnificent views of the waterpark. There is even a direct walkway into Volcano Bay if you stay at this hotel. If ultimate luxury is what you are after, then Lowes Portofino Bay Hotel is splendid and you really feel like you are in Italy with its beautiful squares and alleyways. If you want to be within walking distance and literally next door to Universal Studios, then the Hard Rock Hotel is ideal. It is also the smallest hotel at Universal. Some of the benefits you get if you stay at an onsite hotel include early park admission, priority seating at selected restaurants, fast passes included (at Portofino Bay, Hard Rock and Lowes Royal Pacific Resort), complimentary transport by bus or boat to the parks and you can also get any shopping transported back to your room. In the evening, we headed back into Universal Studios to eat at Lombard’s Seafood Grill where we also enjoyed a cinematic spectacular celebrating 100 years of Universal from a private viewing area. Our last full day at Universal Resort was spent in Universal Studios. It was a brilliant day. Highlights included the fabulous Despicable Me Minion Mayhem ride, Shrek 4-D, the lovely ET Adventure ride, which is one of the original features at Universal Studios and still a favourite and the Hollywood Rip Ride Rockit which we saved until last. My top tip when visiting Universal Orlando Resort would be to try and get around the outdoor attractions earlier in the day. Florida has a tropical climate and it often rains mid to late afternoon and if there is thunder and lightning the outdoor rides must shut down. This trip certainly lived up to all my expectations and I am now looking forward to going back next year, but with my family in tow to do it all over again!

Disneyland Paris

28 May 2012

Having been to Disneyland Paris before without any children, we were really looking forward to visiting again this time with our 4 year old daughter Lilia. We broke the news to her a few weeks before we departed and she was so excited. We took the Eurostar from Ebbsfleet and travelled in standard premier class, which meant we had breakfast on the way out and an evening meal on the way back. We departed around 10:35 and just over 2 hours later we were there. All the children were given a Disneyland Paris bag, which was full of activities they were able complete onboard the train. Lilia loved completing the puzzles and reading about the Disney parks. Once there we took our cases straight to the Disney Express luggage desk. I had paid extra for the Disney express service and I would really recommend doing it, as it meant we could go straight into the parks and our cases were delivered to the hotel for when we checked in later that day. It also meant I could take a case with all our clothes and toiletries in and then another case with snacks and drinks in, which saved us money and meant we did not have to buy any food or drink in the parks. It saved us time and the hassle of getting our luggage to and from the hotel. We were there for 2 nights and had 2 days. When we arrived the weather was very wet so we headed straight to the studios and spent the afternoon seeing various shows which meant we were able to stay out of the rain as much as possible. I booked Disney’s Newport Bay hotel which is a 3 star hotel and was about a 10 minute walk from the park gates. The hotel was great, but we spent very little time in the room. Our room was on the Admirals floor where we had a lovely lakeside view. The breakfast at the Newport Bay was buffet breakfast and there was plenty of choice with everything from croissants and toast to fruit and cereal. We were also very fortunate to have our photo taken with Minnie Mouse on the last morning, as the characters are in the reception area at certain times of the day. We spent the second day in the main Disneyland Park and took advantage of the ‘Magic Hours’ which meant that we were able to enter the park two hours before the general public were allowed in. We headed straight to Fantasyland as this was the main area that appealed to our little girl. The highlights were definitely the ‘It’s a Small World’ ride and for our daughter she will always remember having her photo taken with Rapunzel, a truly magical moment for any 4 year old little girl who likes princesses. I would thoroughly recommend taking advantage of any rides offering a fast pass, which means you take a ticket and return to the ride in the designated time slot. That way you only have to queue for a very short time and it’s free. Other highlights that day were Thunder Mountain and the Buzz Lightyear ride, which is a laser gun ride where you score points for hitting targets and I have to confess to being beaten by a 4 year old. But the best moment of all was the Disney parade, which was magical. We got in our position about 30 minutes before to ensure we were in a good spot and at the front. We eventually left the park at 9pm and had a lovely meal in Planet Hollywood before heading back to the hotel for a good night’s sleep. We spent our final day back in the Walt Disney studios park and enjoyed going on all the rides that we still needed to fit in. My little girl loved the magic carpet ride, Crushes Coaster from Finding Nemo and the Lilo and Stitch show. The parade was also well worth seeing. Snow white made my little girl’s day by waving at her and recognising that they were both wearing the same dress. We finished the day with a little bit of souvenir shopping and then headed back to the station for our train home. We all had a fantastic time and can’t wait to return one day with our younger daughter as well.

Last Minute Winter Sun in Cyprus

13 April 2012

My husband, four year old little girl and six month old baby and I all booked to stay in Coral Bay Cyprus for a week in October. This was very much a last minute decision as we were going to stay in the UK this year because our baby daughter was still so small, but our desire for some warm sunshine got the better of us and with just one weeks’ notice we were on our way. The journey all went smoothly. We even reserved some baby milk at Gatwick airport, which I picked up once airside from Boots. It meant I didn’t have to worry about how much liquid I was taking through security. We stayed at the Aquasol Village in Coral Bay in a one bedroom superior apartment. We opted for the superior apartment mainly because it had a microwave, which meant I was able to use it to sterilise the baby bottles. The apartment was very clean with a separate bedroom, kitchen, living area and balcony. We were also given a ground floor room, which was really convenient for the pushchair. We stayed on an all inclusive basis. The complex is set out like a village and overlooks the sea. There was an onsite water park, which was fantastic for my four year old. We all had great fun relaxing and bobbing along the lazy river, even the baby had a go. There is a separate section for three to eight year olds and for older children and adults looking for some fun there are six large waterslides. There were two other pools, a large pool which you could walk into via a gentle slope and then a smaller pool which we used a lot. It is situated right next to the children’s club. My eldest daughter really enjoyed the children’s club and she went every day to both two hour sessions. They would do various activities from colouring, rock painting to t-shirt painting. On the first day we also made use of the indoor pool as the weather was cloudy. My daughter also used the play area and I was really impressed at how nice and safe it was. There was one main restaurant for evening meals and at lunch time you could either choose to eat in the main buffet restaurant or have a meal or snack from the pool bar. The restaurant would have a different theme every night and there was lots of variety, so even the fussiest eater would not go hungry! Every night there was an entertainment programme. The evening would kick off with the children’s mini disco, which my daughter absolutely loved. It was definitely the highlight of her day. After the mini disco you had the chance to play bingo. Then the main entertainment varied it could be a dance show one night and a live band the next. The complex was also only a ten minute walk from the resort centre of Coral Bay which had bars and restaurants to suit all tastes. We had previously stayed in Coral bay a few years back before having a family , so we ventured out a couple of times and revisited some of those old haunts. I love Cyprus. There is so much to do and see there. This was our fourth visit to the island and on past visits we have visited the Troodos Mountains, Paphos, Famagusta in Northern Cyprus and even cruised over to Egypt. It is great for all types of holiday makers and I am sure it will not be too long before we visit again. We had a lovely holiday, which was the first of many as a family of four.

Lanzarote

19 January 2010

In May 2009, I was fortunate enough to visit Lanzarote where I spent a lovely two weeks with my family and friends in a villa . This was my fifth visit to Lanzarote and it will definitely not be the last. In previous years I have always stayed in the resort of Puerto Del Carmen, however this year it was time for a change. With slightly different requirements and a 1 and half year old daughter now in tow, it was decided that Costa Teguise would fit the bill. Costa Teguise is the islands third busiest resort and was perfect for us on holiday with a toddler. Everything is situated very close by and it was only a short walk to the lovely sandy clean beach. My daughter loved running in and out of the water and although the sea is quite choppy the water is very shallow and perfect for small children. The resort itself is purpose built and very family orientated and the restaurants and bars provide well for children. We spent many a night enjoying a glass of wine in the delightful square called ‘Pueblo Marinero’. On Friday nights the square is also host to a craft market. Another advantage was the very short transfer time from the airport which took approx 20 minutes. Whilst in Lanzarote, we decided to visit Fuerteventura for the day. We took a ferry from Playa Blanca over to Corralejo. It is the largest resort in Fuerteventura. Once a fishing village, it still retains the air of the small port it once was. The beach there is the main attraction, which is absolutely gorgeous and behind the sands there are lots of restaurants and bars to offer refreshments and snacks when the heat gets too much. Another good day out was our visit to Rancho Texas Park. You only need half a day there, so it is worthwhile visiting the park in the morning before it becomes too hot. The park is very well presented with lots of unusual animals to enjoy, including some armadillos. There are three shows put on throughout the day – a sea lion show, parrot show and bird of prey show. The bird of prey show is fantastic, although little children will probably enjoy the sea lion show more. Rancho Texas Park also have country and western evenings, which is an all inclusive night out with free flowing drinks, food, live music and entertainment, including the chance to learn how to line dance. Lanzarote really is an Atlantic gem and anyone visiting Lanzarote for the first time should definitely make sure they visit the Timanfaya National Park and Fire Mountain. Where you can stare wide-eyed at the lunar- like landscape and watch cups of water turn into steaming geysers as guides perform amazing volcanic experiments. I have some lovely memories of Lanzarote and I hope there will be more in the future.

Family holiday to Portugal

10 October 2008

We decided to go to Portugal this year after spending a fantastic two weeks there in 2006. We went with our baby daughter who had just turned one and some close friends. Apart from the fact that we absolutely loved Portugal last time we were there, one of the reasons we chose Portugal again was the advantage of short flying times from the UK – it takes under 3 hours to get there. This was great for us, as we were travelling with a baby. Portugal is also extremely family friendly. We visited the Algarve and stayed in Albufeira. Albufeira is one of the Algarve’s busiest resorts. It was once a sleepy fishing village, but is now one of the most popular resorts in the Algarve, with well equipped beaches and a huge choice of restaurants and bars. The main beach is called Fishermans Beach, probably the most photographed stretch of coastline in the whole of the Algarve. If you visit the beach early you can still see the local fisherman pulling up in their boats. The old town still retains its character and charm. I loved exploring its narrow cobbled streets. There are also some great restaurants, with fresh seafood being the dish of the day. We stayed very near to the old town, in Montechoro. The main nightlife and restaurants are all situated along the 'strip' which runs from the top of Montechoro hill to the beautiful Praia Da Oura (Golden Beach). We found it extremely easy to get around in the Algarve. We hired a car from the airport. If you do not want to hire a car, then reasonably priced taxis are widely available. There is also a tourist train which runs from the strip to the old town and back. There are some great excursions and days out to be had. One of my personal favourites is a boat cruise which took us from the old town in Albufeira to a secluded beach, which is only accessible by boat. Whilst on the beach we enjoyed a delicious BBQ, including grilled sardines - a local speciality not to be missed whilst in Portugal. We also visited Zoomarine. Zoomarine is a enjoyable day out for all the family and it is only 15 minutes drive from Albufeira. My little girl loved watching the dolphin show and seeing all the other marine life. We all had a fantastic time whilst in Portugal and look forward to visiting there again the future.

Tokyo

05 February 2013

In December 2005 I was extremely lucky to get the opportunity to visit Tokyo on a work educational. I never imagined that I would ever go to Japan, as I had never given it a second thought before, but to this day I am so thankful to have had such a brilliant opportunity to visit this wonderful City. The trip really did start in style, as we travelled out business class with Japan Airlines from Heathrow. We stayed at the Conrad hotel which was in a perfect location to explore the city. The hotel itself was top notch with all the latest gadgets including the very plush toilet with its heated toilet seat. Heated toilet seats are very common in Japan! The views from the hotel of Tokyo Bay and the City were amazing. Some of my highlights from my trip included visiting the Tokyo Tower, which is Tokyo's answer to the Eiffel Tower where you can even see Mount Fiji on a clear day. We visited the Meiji Shrine, located in a woodland park area, an imperial shrine that was dedicated to Emperor Meiji. We then visited the Imperial Palace East Garden. This was once part of the Emperor's private garden. The gardens are located in the centre of the city. It is such a lovely area to explore and walk through with its carefully tended gardens and water features. I then spent some time in the Ginza neighbourhood, which is the shopping district and where you will find all the designer shops. It is very much on par with New York's Fifth Avenue. On our second night in Tokyo we were taken to a Karaoke bar, which is a must do, as it was in Japan that Karaoke was first introduced. It was great fun and we had our own booth for the evening. The next day we started off with a river cruise along the Sumida River, where we made our way to the old quarter of Tokyo called the Asakusa district The highlight was seeing the Asakusa Kannon Temple, Tokyo's most famous and popular temple (built in the seventh century) and the five storey pagoda. It was really easy to explore the area on foot; however there were rickshaw's available offering guided tours as well. It is also well worth visiting the Akihabara District - This is where all the electrical stores are located and many a bargain to be had. The end of my trip included going to Yokohama stadium where we watched Liverpool play. I thoroughly enjoyed my visit to Japan and have many happy memories.

My customer stories

Sent by Lindsay Marley

Cara is so helpful and supportive. She doesn’t just book a holiday. She follows you through your travel journey until you get home again safely. Thank you Cara!

Sent by Richard Easton-King

Cara , is exceptionally helpful .. no question is ever too much to answer ! She has made booking our adventures such a pleasure !

Sent by Helen Caston

Great service - always friendly and helpful and even there for us when we had to cancel due to family bereavement - Cara sorted it all out for us

Sent by Bethan Harris

Really approachable and friendly, and the service has been excellent. Cara listened to our expectations for a holiday and was able to provide several options and explained these thoroughly. Would definitely recommend.

Sent by Henry Gribbin

Cara. You were amazing. This was a special trip and you just made everything so easy and also at a great price. We traveled as a large group all with different demands and all I heard was positive. Barbados was great the hotel was great and everything including transfers was just great. I’ll never plan a holiday again myself as you are so much better at it. Thank you

Sent by Helen Fooks

Cara is fantastic at finding exactly what we need !

Sent by Susan Hewitt

Cara is the most helpful travel counsellor you could wish for With a wealth of knowledge in travel & nothing is too much trouble

Sent by Jane O'brien

Cara is absolutely brilliant she is both helpful and very knowledgeable we could not ask for a more professional travel advisor.

Sent by Janet Dyzart

Cara always goes above and beyond and provides a great service. We have booked our travel with Cara for years and always recommend her to friends.

Sent by Tracy Booth

Cara has helped us several times organise some very different holidays and the latest is the most diverse and bespoke so far - a tour of Tuscany celebrating our silver wedding anniversary, staying at 9 different hotels over 2 weeks in 7 different places. She has always been very helpful in sourcing just the right accommodation taking time to consider what we were wanting, and using her international contacts to aid her own research. We were planning to look for some of the accommodation ourselves but the options she gave us were so lovely we didn’t bother! Cara saved us hours of work, we just perused her suggestions and selected any particular preferences re rooms, parking and breakfast etc. All the details are held on the handy app, including payment details, flight and hotel information and she’s always available for any issues that may crop up and to provide relevant Covid updates. Can’t recommend Travel Counsellors enough.

Sent by Felicity Packard

We always find Cara completely helpful and professional. She's helped us make several holiday dreams come true by doing extensive research and answering all sorts of questions to make our trips go as smoothly as possible. I love the fact that she's able to do all the hard work whilst all we have to do is wait for the emails and look forward to our next adventure. I recommend her to all my friends and family and will continue to do so. She's incredibly friendly, personable and really aims to understand what it is we want to get from a break away by coming up with great hotel choices and travel suggestions.

Sent by Naresh Sareen

Cara is always in hand to answer the simplest of questions. She gives reassurance and peace of mind that your holiday is in safe hands and all taken care of. Thank you.

Sent by Karen Coombs

Cara has always provided amazing service, but the mark of good customer care is how people react when things are tough. Despite having to focus on troubleshooting issues arising from the pandemic that doesn’t generate any income, Cara has continued to be an absolute star and provide a really great service.

Sent by Richard Thackery

This is the best service I have ever received and I recommend it to anyone we talk to regarding travel

Sent by Alison Shelton

ALWAYS excellent ‘personal’ service from Cara. Thank you.

Sent by Karen Purvis

Cara is so accommodating, knowledgeable and helpful I really cannot imagine not booking through her going forward

Sent by Lisa Martin

Brilliant service, very friendly and personal service. Everything sorted for holiday with one phone call Would definetely use again and recommend to friends and family

Sent by Benjamin Kent

Brilliant service, great advise and help from start to finish.

Sent by Janis Sambrook

Cara is the perfect person to book any holiday with. She answers any questions you may have and makes sure you are 100% organised. I always feel safe knowing Cara has booked my trip because I know I don’t have to worry about forgetting or missing something ! So many of my friends have used Cara and feel the same ! I recommend Cara to all of my friends and family because she is the best !

Sent by Tony Burke

Cara has been extremely helpful to us firstly with our booking and then guiding us through the restrictions and re-booking processes due to Covid-19 and throughout the pandemic. We can't thank her enough and would highly recommend her to anyone and everyone. Cara gives a first class service, where nothing is too much trouble and we would give her 5 *****

Sent by Debra Collins

I booked a holiday for myself and my daughter January 2020, our first holiday for over 10 years. Not being very good at online shopping I was recommended Cara who became my personal Travel counsellor. I told Cara what we were looking for and she arranged everything, it was amazing. As COVID took over the world and travel stopped Cara once again took care of everything. Being based at home I could always get hold of her and she always phoned or emailed back if she was busy. We have had to delay our holiday twice now and are still looking forward to it. Cara is always polite, knowledgeable, helpful and professional. I will never use anyone else to help me book a holiday either international or closer to home.

Sent by Christy-Anne Swain

When lockdown happened we were very worried we would lose our summer holiday. We contacted Cara and she reassured us that she would do whatever she could to help us. And she did! It has taken her time, for which she is not paid, but she was able to transfer our holiday to next year without costing us a penny. We can not thank her enough. Booking with Travel Counsellors guarantees two things: a huge commitment to customer service and all the assistance and protection the travel industry can offer. We don't know what the future holds but we know will always book our holidays through Cara Micallef at Travel Counsellors. We can't thank you enough Cara! Cheers! Christy-Anne

Sent by Stephanie Faulkner

Although we are yet to go on the holiday, in all the dealings we have had so far with Cara she has been excellent. Not only has she tailored the holiday to our exact needs, she has been very helpful and friendly as well as efficient every step of the way.

Sent by Jan Petrou

Cara is reliable and trustworthy which is what you want from this service.

Sent by Noreen Rudman

Very helpful and friendly service

Sent by Sarah Kirkpatrick

Cara Micallef is always brilliant- nothing is too much trouble. She has helped us out on many occasion- I can’t recommend her highly enough. Thanks Sarah Kirkpatrick

Sent by Karen Dineen

Very quick and helpful. Various holiday details received within 2 days and booked almost immediately. Easy pleasant and efficient. Thank you.

Sent by Jade Alam

Cara is very helpful, efficient & timely. Always friendly & goes the extra mile to make sure we have a great experience & holiday!

Sent by Kerry Lambert

Fabulous service and I was absolutely thrilled with the saving you were able to provide.

Sent by Pamela Clarke

We always find Cara so very helpful when we're considering our holidays, whether abroad or in the UK, that we regularly recommend her and Travel Counsellors to anyone considering holiday plans. Thanks again, Cara !

Sent by Nadine Nunnery

Very good professional service

Sent by Stephen Curtis

Really friendly and helpful . Really looking forward to the holiday she has helped us choose.

Sent by Penelope Lazell

Cara is so patient as I have a habit of changing my mind. She always offers suitable alternatives to match my needs without ever making me feel I am being difficult. Always so happy to have the final result and book

Sent by Mathew Allwright

Cara was Amazing at advising us what’s best for honeymoon. Massive thanks to her asking lots of questions from us even random ones she was amazing.

Sent by Louise Tombs

Cara Micallef provided a great service and have already recommended to a friend. Would definitely use Cara for any future holidays or weekends away. Thank you.

Sent by Suzanne Smith

Friendly, helpful, efficient and offering options

Sent by Louise Cox

Again superb support and very efficient!

Sent by Pratiksha Patel

This goes without saying Cara does a 100% Job when booking any holiday for us. She is brilliant at returning phone calls and E-mails and even booking restaurants abroad at the last minute. Hopefully we can do a lot more holidays with her.

Sent by Lisa Ryan

Great customer service! Offered me options I would never have thought of, meaning a large saving of money was made... over the moon with the service! Professional, polite and would 100% recommend and use again.

Sent by Pauline Webb

Cara was very patient with my request and let my have time to think about it. She was able to inform me of the changes I wished promptly. this is the 2nd time we have used Cara and would use again.

Sent by Teresa Mino

Great service very personal one to one loved it

Sent by Jeremy Mudie

The usual effective and prompt service. Could not be bettered.

Sent by Natasha Douglas

Cara is always really helpful and informative. Was lovely hearing her personal experience of staying at the resort we've booked.

Sent by Jacqueline Piper

A great service ......listened to what we would like to do and delivered a perfect itinerary.

Sent by B Denton

I have, and continue, to recomme nd Cara to anyone who needs travel help. Cara is BRILLIANT!

Sent by D Law

I love booking with Cara. I give her a brief and she comes up with a number of options for us to choose from. It's always simple, straight forward booking process and our holidays have always been wonderful.. I recommend Cara to all my friends! Thank you Cara for being a consummate professional..

Sent by K Tanton

I would highly recommend Cara! she has now booked a few holidays for me and my family, She is very friendly and professional and helped us find some amazing places!!

Sent by David Stewart

A good personal service, Cara arranged the holiday to our requirements

Sent by Alison Bull

Brilliant will tell all my friends. Takes the hassle out of holidays! Thank you

Sent by Joanne Kavanagh

Cara is always friendly and very helpful

Sent by Rachel McNeil

Really helpful and friendly would def use again and recommend

Sent by Rachael Denton

Cara is amazing and we can't thank her enough. My mother passed away and had to get a last minute flight to NZ and her efficiency of organising our flights and seats took a lot of pressure and stress away.

Sent by Emily Seabrook

I thought Cara has gone above and beyond with helping us plan a big birthday trip. I would definitely recommend her and the travel counsellors to another person.

Sent by Dawn Watson

Always a pleasure speaking to Cara as she finds us just what we want and makes it so easy.

Sent by Mohamed Soliman

Cara has always been very kind and very supportive. I always received helpful tips from her and always enjoy choices provided

Sent by Bernadette O'Rourke

So helpful and happy to speak to you at times to suit

Sent by W Ball

Extremely patient friendly person and was highly recommended by a friend. was prompt in providing all details which I required. Thank you

Sent by F Thompson

Cara was absolutely brilliant, very quick and efficient. Would recommend her to anyone.

Sent by Karen Duxbury-Watkinson

Cara has been amazing she has sorted out all the issues and nothing has been too much problem during our stressful time. She is wonderful.

Sent by Emma Back

Cara dealt with my request in a fast an efficient manor and will definitely be using her again as well as recommending her to friends and family.

Sent by Rachel Wood

Great advice and prompt service to ensure we get the best possible experience on our trip!

Sent by Elizabeth Mcveigh

I have recommended Cara to a friend and a relative, told them how thorough she is and what great customer service.

Sent by Jane Oirschot

Cara is always very professional and helpful

Sent by Kay Tuton

First rate professional plus Cara is friendly and caring. She goes above and beyond to make sure your holiday is top class.

Sent by heidi pavlou

Professional, accommodating, a safety net if things aren't as expected. The personal service for what ever your travel needs. Love you Cara!

Sent by Stacey Driver

As always Cara puts in so much effort, love and skill into finding you the perfect holiday. There was a lot to consider booking this holiday with it being our honeymoon. And we changed our minds a few times on what sort of holiday we wanted. Nothing was ever too much trouble and Cara made great suggestions always. We are over the moon with what we have now booked and we cannot wait to get away! Cannot recommend Cara enough.

Sent by Hayley Turner

I would always recommend Cara. She listens to everything you need and quotes the very best she can find based on your requirements. Nothing is too much trouble. I know if it's something I can't do or am not sure of myself that Cara will be able to help!

Sent by Charles Reading

Have used Cara to book several holidays now and she is as always very efficient, helpful and takes all the hassle out of booking a holiday. Far better than spending hours in a travel agency shop! Have already recommended Cara to others on more than one occasion.

Sent by Michelle Barham

Super helpful, patient, gets what I want and tries her best to achieve it. She is knowledgeable, flexible and goes the extra mile for customers

Sent by Tracy Fantetti

An absolute delight to book with Cara. Delivered very helpful, personal, and informative service.

Sent by Jade Alam

Cara is always very helpful and knowledgeable! Would always thoroughly recommend her to my friends and family.

Sent by John Penfold

Excellent service from Cara Micallef would use Cara again and recommend to friends and family.

Sent by Wendy Ditch

Cara really listens to your requirements and provides a tailor made, friendly and reliable service.

Sent by Nicola Teigen

Cara is amazing at what she does. She listens carefully to what you are looking for in your holiday. Cara is extremely helpful with giving advice on areas, attractions and times to travel. When speaking, she is always so helpful and friendly. Thank you so much for your help with our holidays so far Cara, we look forward to booking many more with you. Nicola and Steve.

Sent by Janet Pyle

Cara provides such an excellent service, nothing is to much trouble always responds immediately to phone calls or emails, and all queries are dealt with and sorted without any fuss, and by Cara arranging your holiday, it helps to be such a great experience from start to finish without the stress ...... all you do is tell her what you want and she comes up with ideas ..... Cara is a perfect exceptional travel counsellor

Sent by Jeremy Mudie

Cara was her usual efficient self, not being at all phased with our sudden change in direction regarding our travel destination! Always a top class service.

Sent by Sarah Kirkpatrick

Cara has always been very helpful and nothing has been too much trouble for her. We like to book through Cara because we know that she will look after us and deal with any issues as and when or if they arise. We have recommended her to others and in fact gave her card to a couple in Gran Canaria last month.

Sent by Julie Burton

Cara makes what could be a time consuming 'extra' much easier and allows me to get on with other aspects of my work trips. So much so that I always call on her for holidays too.

Sent by Christine Mcilheron

Friendly, helpful and went the extra mile to sort my dream holiday with my daughter.

Sent by Tina Grove

You are fantastic at your job, very helpful, nothing is too much trouble and very patient. We come back to you because you make booking a holiday so easy and with peace of mind knowing it's all done for us and nothing's forgotten. Thank you.

Sent by Darren Glover

Cara as always provides a fantastic service for even the most difficult to please customers (like my teenage daughter). I will always use her for my holidays and recommend her to my friends and family.

Sent by Carol Tomlin

Cara could not have done more to make sure we got exactly the holiday we wanted. So much so we came straight back and booked with her again the next day!

Sent by Martin Randall

Cara has provided an excellent service for my business travel for many years now, often coming up with great options and solutions at short notice. Based on the excellent service received I have also used Cara more recently for my personal travel arrangements & again have received an excellent service.

Sent by Andrew Prince

I have known Cara for a year now. She has helped me with several business trips. She is quick to grasp what's needed and always responds straight away. Recently she has done an excellent job in arranging flights and hotels for a round the world trip with my wife next year. Nothing is too much trouble for Cara, she went through a number of flight scenarios before we found what we wanted. I would not hesitate to recommend her. She even takes the trouble to say thank you!

Sent by Margaret Rimmer

Cara has been most helpful, once again in finding fantastic, cost effective holidays not only for my sister in Dubai but for me in Bangkok. She is always available for advice and I would recommend her and Travel Counsellors to anyone.

Sent by Mick Bearman

Thank you very much, so far done a great job, very impressed with her service. I have told all family and friends and will always use her in future, so efficient I’m very very impressed - ten out of ten thank you Cara

Sent by Michelle Smith

Cara has provided an excellent booking service, providing some great options, taking our changed brief with good grace and identifying a suitable chalet. Excellent, prompt service, great follow up and a delight to deal with. Thank you.

Sent by Natalie Cailes-Gentry

Cara always gives a professional, friendly, reliable service. She has great destination knowledge and is always happy to find information and answers to any queries, she really works hard to ensure you get the right holiday package for your needs. I always recommend family and friends to contact Cara and many have had great holidays too.

Sent by Anisa Edwards

I could not have asked for more when I found Cara Micallef. She has been so helpful and patient with me and as I am booking not only my wedding but honeymoon with her I could not feel more confident. Nothing is too much trouble and I am always kept up to date. I have recommended Cara to my whole wedding party of 30 and to everyone I know who is in need to travel assistance.

Sent by Alan Rose

Firstly both myself and family extend sincere thanks for all the effort that you put in to make our holiday not only special, but truly memorable. Taking three weeks made a huge difference and allowed us to spread our plan somewhat and take a couple of half days rest. The villa was just out of this world and we fell in love with it and the pool immediately, (heated spa is not necessary). It was nice to be able to choose in advance rather than be allocated one on arrival. We could find no fault whatsoever, and it was nice and central for all the parks. The car we hired was brand new and fantastic, with great service from ALAMO and returned in perfect condition. There was plenty of room for seven passengers. All in all your hard work and efforts made the holiday of a lifetime, and painless in its organisation. We could not fault anything in terms of quality and for the most part value. We set out to give the family a holiday to remember and we certainly achieved that with your help and guidance. Thanks again.

Sent by Marie Edwards

Andrew and I booked our honeymoon through Cara to Crete next year and she was very helpful. We changed our mind so many times but she was always understanding and patient and attended to what we wanted. When we finally decided on Crete she researched thoroughly for us and called me to run through the different hotels in detail. Would definitely recommend!

Sent by Joan Micallef

Cara is very efficient and thorough when dealing with any enquiry I make. She was able to save us a lot of money on a holiday to Malta this year with the same airline and same hotel etc. My husband and I are very pleased with the service Cara provides.

Sent by Janet Dyzart

Even though the cost of a holiday may be just a little bit higher it is absolutely worth it. Cara is always there to give great advice and help. There is never any pressure to book even though she may have gone to great lengths to find possible holiday choices. Once booked she keeps you fully updated and informed and should a problem be encountered she will step in and take care of things. I would not book through a high street travel agent again !

Sent by Louise Blakey

We would like to thank Cara for all her hard work in booking our holiday. Cara kept us up to date with all the stages of booking our holiday. We will be using Cara again. Once again a big thank you to Cara.

Sent by Marisa Rogers

As a family of five we are not always easy to please and often, through no fault of our own, criteria changes. I imagine finding and pricing up a holiday for us is not a simple task but Cara always manages to come up trumps in a friendly yet professional way making us feel as if nothing is too much trouble. She also has an abundance of patience which is important and we are grateful for her efforts.

Sent by Michael Higgins

Cara Micallef has now booked three holidays for us. She has always delivered a truly professional service and found us the perfect match to the brief she has been given. A top class no fuss service.

Sent by John Burgess

We found Cara to be extremely helpful, professional and thorough and for those reasons have no hesitation in confirming that we will recommend others to Cara.

Sent by Karen Earl

Cara has been brilliant in helping us to plan and organise our trip. Don't know what I would have done without her!

Sent by Adrienne Leppard

I had been recommended to Cara a few years ago, and likewise this has followed on in me recommending her over the years to friends. I have always found Cara very quick, professional and someone who provides excellent customer service. I would without doubt contact Cara again for any future holidays I have. Many thanks Cara! Best Wishes Ada.

Sent by Cathryn Driver

Cara was very quick to come back to me and whole weekend break was booked, very efficiently. I would definitely recommend her!

Sent by Catherine Thompson

So far my experience with Travel Counsellors has been excellent. My contact Cara Micallef is always very willing and informative about any of my queries I have placed with her. I have already booked two trips with her this year for 2013 and recommended her to my dad, who also booked his trip with her this year. In addition, my boss booked a trip with Cara during 2010 and has since requested her expertise on other trips. My first port of call will always be via Cara before I book any other holiday or trip. She has always been available and produced all information needed.

Sent by Jacqueline Cook

Cara was an exceptional travel person I have found and it was such a treat to tell her what I wanted and then sit back for her reply. Within 24 hours she had found the perfect holiday and we were amazed to recieve our holiday details plus luggage labels and a very nice little card thanking me for using her. I will be passing on her business cards to all my family and friends.

Sent by Jacqueline Dramby

You take me back to the days when a travel agent would personally take care of your every wish and I would like to thank you so much for all assistance in helping me organise three separate holidays this year. You always go that extra mile. When we are looking to book our next adventures we will definitely be in contact. Thank you kindly.

Sent by Sarah Kirkpatrick

Cara has helped us to book a number of family holidays and on each occasion she has been absolutely fantastic. On making initial contact with Cara at the start of the booking process she has always made time to listen to our requests. She has then conducted extensive research and offered a number of options. Once the holiday has been booked she has made her self available to answer any questions and to deal with any issues. We always ask Cara to sort out our holidays and cannot recommend her highly enough.

Sent by Anthony Roberts

When I decided to go to Malta overland I met rejection from Thomas Cook and Thompson and all the other companies I approached. Why not fly was the usual reply? I approached Cara by telephone and within one hour I had an email with all the routes and all the details required. From that day to this if I have a travel problem there is only one person whom I refer to as my Travel Agent.

Sent by Sharon Smith

Our Travel Ccounsellor Cara was brilliant from start to finish. Excellent communication, via phone, email and face-to-face. From handing our car over at the airport, the transfers to and from the villa, the villa itself and the housekeeping team, everything was just lovely! We will definitely use Cara and Travel Counsellors again and will recommend her to family, friends and colleagues.

Sent by Simon Cox

Cara provides an excellent service. She is professional and dedicated and always goes out of her way to assist us. It is lovely to have someone who personally knows and understands our holiday requirements and who will always give an honest opinion in terms of recommendations. Thanks, Cara!

Sent by Alan Rose

We had sat for over 2 hours in Tui and they could not find one single holiday that suited our needs or desires anywhere in the world for July/August 2013 for 7 people. So to have Cara's name passed to us was a breath of fresh air, even better to sit at home and discuss our requirements on a personal basis, nothing seems too much trouble and we will be discussing with Cara our Disney tickets and all the other stuff that goes with Florida a little later. I will also be discussing a small break in Malta with Cara in the new year for the witch (pet name) and myself. The ATOL certification is a comfort also in these days of uncertainty. Keep up the good work. Thanks Alan

Sent by Sharon Verbiest

We haven't even had our holiday yet but have all recommending Cara to several friends on the sheer fact she was so helpful and patient finding our ideal holiday. We have booked to go to Florida in 2013 and can hardly wait. With Cara fulfilling all the requirements we had if anything should go wrong it won't be down to her trying - she ticked every box and topped it with good advice on what to look out for and where to go. We've scoring her the highest we could because it took away the stress I was feeling looking it all up myself.

Sent by Louisa Connor

I received fantastic service from Cara and would definitely recommend her to everyone i know that is looking to book a holiday.

Sent by Emma Christie

Cara was very helpful and really felt that she tried very hard to get the holiday and price that we wanted. She was recommended to us and we are really pleased we took up the recommendation. I have already recommended her to other friends to book holidays.

Sent by Rosemary Higgins

We would recommend Cara as she was very helpful in finding us a holiday right from the start!!!! We didn't really know what we wanted to do or where we wanted to go...so Cara listened to us, finding out what sort of holiday we wanted and then fulfilling all our needs found us a few hotels to choose from. Once we had made a decision, Cara made sure everything was then in order even though it was now very late into the evening.....nothing was to much trouble!!! Thank you Cara you made choosing a holiday a very pleasant experience!!! Rosie, Michael, Laura and Bradley Higgins

Sent by Gina Brown

The service you give is superb we would not go any where else . kind regards Gina and Wayne Brown

Sent by Tina Grove

Have had fantastic service again from Cara Micallef. She goes out of her way to get the holiday of your choice. Nothing is too much trouble. She has spent so much time finding a holiday for my family. She is very thorough. I have received all documentation already and luggage labels completed. Cara is a credit to your Company and I will recommend her to my friends. I have asked Cara to arrange a few holidays for me previously and will continue to do so in the future. Tina Grove

Sent by Jane Oirschot

Just got back from another super holiday booked by Cara to Boa Vista Cape verde. The hotel was as she had described absolutely first class. All the booking arrangements were easy and efficient. Will definitely use her again.

Sent by Anthony Roberts

Having been declined by Thomas Cook, Thompsons and Going Places when trying to arrange an "Overland" Trip to Malta I was advised to contact Cara. Within twenty four hours she had organised an itinerary, telephoned and emailed. I do not go to High Street Travel Agents any more. I just telephone Cara Micalef.

Sent by alma driver

Now we have sampled the joys of seamless travel & holidays tailored by Cara especially for us we have no need to look elsewhere. Cara has found destinations and arrangements to suit our criteria, always answered our queries and returned phone calls faster & more efficiently than expected. Now she that knows so much about our taste, we only have to give her an idea of when, what for and how much to know we will be thrilled. Our nephew relies on Cara arranging his travel abroad for work as if she were his private secretary and she rescued our daughters family holiday when the airline they'd booked with went broke a week before the hol. Cara found them a deal similar to what they'd spent days surfing for- within a couple of hours!

Sent by Vicki Atkins

Cara has booked us a fantastic holiday which is excellent value for money. She understood our family needs and budget. Cara offered some great suggestions and I can't wait to go on my holiday - really looking forward to it. Thank you to Cara for excellent service.

Sent by Wendy Ditch

Cara has now booked many holidays for me and I am always impressed by her friendly yet professional approach. She listens to my requirements, which have sometimes been quite complex, and is able to source suitable holidays at a competitive price. I always feel I get the "personal touch" with Cara and would recomment her services without hesitation.

Sent by Simon Cox

Cara is friendly, helpful and knowledgeable. The service she provides is professional and always best value. We constantly recommend her to friends and family.

Sent by Carol Batchelor

Hi Cara, Another thank you for organising my trip to New Zealand via Singapore. Everything was as smooth as expected but the standard of the hotel far exceeded even my high expectations. It was an added bonus to have you on the end of the line when I wanted to change my pickup arrangements. You were so quick to respond and helpful. Thank you.

Sent by Carol Batchelor

Hi Cara,This is just a quick note to thank you for organising everything for our recent trip to Morocco. We had a fabulous time and everything went smoothly. We really appreciated your efforts to ensure a high standard of accommodation and that all went well. As a frequent traveller I am clear that it makes such a difference having you on the end of the line for support if needed. Thank you again.

Sent by Donna Campbell

Cara was recommended to me by my sister. I contacted her about a surprise trip for my partner's 40th. Cara provided many different priced trips. She was attentive and approachable and gave me all of the advice I needed. She enabled me to keep my secret by posting information in plain envelopes and enquired after his birthday as to whether he had liked his surprise. Would highly recommend. Thanks.

Sent by Martin Ferber

Cara, has been extremely helpful in sourcing a suitable 1 week, 2 centre autumn break in Slovenia. She has been responsive and thorough. We would highly recommend Cara and Travel Counsellors for all vacation and travel needs.

Sent by Robert Prowse

Cara helped to put together a trip to Glasgow which tied in a rail fare and hotel at a very good price which I could not have done even on the internet.Thank you Cara

Sent by Sarah Fisher

This year was my 40th birthday and like every 'youngster' I wanted to celebrate with a holiday with my friends. We gave Cara our preferences and she arranged a fantastic reasonable holiday for me and five friends in Cape Verde. I have now booked another holiday with Cara and passed on her details to friends who i know have booked holidays with her. I highly recommend Cara for all your holidays!

Sent by Margaret Rimmer

I have been booking holidays with Cara for the past 18 months and have found her to be more than helpful in fulfilling all my requirements for holidays. I have recommended her to family and friends and they too have now booked with Cara. She emails me frequently with all the updated offers available and as a frequent traveller this is most helpful. She must be a very valued member of your team.

Sent by Peter & Jenny McLean

Cara was very helpful and professional, we didn’t know where to go for our honeymoon and Cara asked us about Mexico. We decided to have a look at all the resorts and hotel complexes there were available to us and after picking the right one we even received a price lower than other holiday firms! We were that impressed that we booked a 4 night stay in London just before we go away to Cancun!

Sent by Maria Harris

I was given Cara's details from a friend. She was able to help me book a holiday to celebrate my 40th Birthday. She was really helpful and went out of her way to get me exactly what I wanted. She was so helpful that I have now booked a Ski holiday for Christmas. I will definitely be booking with Cara again!!

Sent by Lloyd and Ruth Westbrook

Cara helped us to book our honeymoon to Italy. We gave her a few brief ideas of what we wanted and she did the rest. She was easy to contact and always kept us up to date with any progressions or changes that needed to be made. Cara was friendly, reliable and professional and thanks to her we had the honeymoon we wanted. Many thanks Cara.

Sent by Paul Treanor

My wife and I booked our honeymoon in Thailand and a trip to the US with Cara. Having a personal travel agent was fantastic and also really competitive in price. It was great to have someone who was able to work around my busy schedule. Cara provides an excellent service and you are guaranteed a perfectly planned, stress free holiday. I would genuinely recommend her to anyone.

Sent by Ceejay Ayling

As a seasoned traveller, I wondered whether a travel counsellor could really help me. I will say I was pleasantly surprised and Cara really helped make my planned visit to Florida run much more smoothly. She was very proactive and responsive to my feedback. We had several phone calls to refine my needs and although I have yet to travel, I feel that the service Cara provides is excellent.

Sent by Jared Underwood

Cara organised a wonderful holiday in Greece - beating all previous quotes. She saved us over £300 and upgrading the holiday to all inclusive. Whilst we were in Corfu the Mainland suffered an earthquake - delaying all flights, Cara's service was excellent she stayed in constant touch with us by telephone, providing updates to the situation and re scheduling the airport pick up. 5 Stars.

Sent by Janet & Michael Dyzart

Having your own personal travel adviser is brilliant, add Cara as your personal travel adviser and you will never again go to a high street provider. Cara always treats you as an individual, not just another customer. She goes out of her way to meet your requirements and will exceed expectations. Her personal touch turns a holiday into an experience.

Sent by wendy best

I found Cara to be extremely helpful, she organised everything for us. Not one little hiccup happened while we were away; it was an absolutely perfect holiday. I will be booking again through Cara as she made it so easy for us.

Sent by Emily Willis

I have booked several holidays through Cara and have always found her to be extremely helpful. Cara is very pleasant and always seems happy to help with any queries. I have recommended Cara to my family and friends and will continue to use her service.

Sent by Heidi Pitman

Cara has been fantastic, in not only getting the best price and exactly what we wanted, but last year my family and I (5 in total) had booked a various centre holiday in Kenya. On the Friday before the flight on Monday Cara was informed that the flights had changed, which affected our connecting flights. Cara was great working late to sort out the new itinerary for us. A1 service

Sent by Keith Hewitt

We used the services of Cara for the first time this year and it was a very difficult holiday to arrange as we had to change our itinerary on 8 different occasions. Every time we contacted Cara she always gave us 100% of her attention and since we booked with her we have had to contact her on 3 separate occssions and each time she has resolved our queries quickly. She's BRILLIANT!!!!

Sent by Pamela Clarke

Cara is an absolute gem of a find for holiday research, bookings, value for money and that overall personal touch! She is so helpful in searching for and booking holidays and her warm, friendly approach to her clients and general customer service are exemplary. I am giving all my friends and acquaintances her contact details with a huge recommendation! Thanks profusely once again, Cara.

Sent by Yvonne and Jez Chapman

We would like to say a big thank you to Cara our Travel Counsellor. We just gave her a list of all our requirements and she came up with all that we had asked. As we were going to Rome we decided it would be nice to make a papal visit being that it was our 25th wedding anniversary; Cara even arranged that for us. Definitely use Cara again for future holidays as the service you get is excellent.