Janet's professionalism, knowledge, understanding and attention to detail is second to none. I know that I will be happy with her recommendations and that she will remain in contact throughout my stay.

Our Travel Counsellor Janet Lewis has been very helpful and organized a lovely holiday to Canada, arranged Hotels flights , and car transport between the different parts of Canada. We are looking forward to the Holiday and will contact her next time we go away.

Jan is an amazing Travel Counsellor . I would always recommend her

Janet is very kind, helpful and professional. I travel often and have used Janet's professional service for a number of years. I would not go back to booking flights alone, she takes the stress out of travelling. From booking to checking me in. Highly recommended, thank you Janet!

Janet was extremely helpful and patient and made what was going to be a difficult trip stress free. I would thoroughly recommend her. Thank you

Janet was brilliant to work with, and she had loads of great ideas where our heat-sensitive family could holiday in the summer months. We would definitely use her services again! Many thanks Janet.

Polite, professional and super efficient I have recommended Jan to many friends and colleagues as I have complete confidence that she will do an unbelievable job - she cares.

Janet was so, so helpful and reassuring

You've been brilliant, Janet. Thank you

Always friendly attentive and thorough.

Janet is always kind and helpful when it comes to booking holidays!

I am more than happy with my personal travel consultant, Janet Lewis. I have, and will continue, to recommend her for a very professional service

Janet is one of those people who can totally rely on, she is professional and gets things done without fuss. She is a credit to Travel Counsellors.

Janet was so helpful when we booked our trip, we had several options to choose from, all our questions were answered and we are looking forward to our holiday, thank you

Janet is helpful and pleasant and very knowledgeable. I would highly recommend her services.

Janet is awesome! I have presented many challenges for her with my list of must haves/not haves and she has never failed me! Using Janet makes everything so easy!

Always ready to help in any situations, well that has been my experience with Janet.

Janet is fantastic at listening to the kind of holiday we would like and finding a great destination for good value.

Brilliant, caring service. I recommend all the time.

Janet took our holiday wish list, made some excellent suggestions and then made arrangements which we hope will translate into a fantastic holiday.

Janet is brilliant, we highly recommend her service! Quick, precise and so helpful

Janet did exactly as I asked. She responded very quickly and produced helpful suggestions to enhance the holiday we wanted to book.

Family always use Janet! We feel safe and secure and she leads us by the hand to unforgettable holidays! We must not be her easiest clients but her eternal patience and skill always wins through. Thank you Janet

Personal service, attention to detail.

Janet has not only looked after every aspect of our travel arrangements with professionalism and personal commitment- we have actually travelled to many places and enjoyed many unforgettable experiences because of her recommendations and vast knowledge of the travel space.

Very efficient and helpful

Janet is very professional and is able to find and offer creative solutions to the holiday dilemmas helpful . She is very responsive and would highly recommend

No further to add, just the usual excellent service from Janet.

Janet is always very helpful and goes out of her way to find the best travel options.

Janet found just what we were looking for on relatively short notice and put together a package that accommodated all our requirements. She was responsive to both email and phone communications and patient and helpful when we were deciding on the details of what we wanted.

Janet was very helpful in helping to book our holiday to a villa in kefalonia and is continuing to help us

Janet has always been, and continues to be, professional, calm and caring. The most simple questions are dealt with in a serious manner with the utmost patience and whilst the horror of Covid still has lingering effects with some of my travels Janet is always at hand to solve the difficulties - and I'm not the easiest of customers !!!

Prompt efficient informative!

Janet is amazing. I wouldn’t trust anyone else with my holidays! Thank you!

Always feel welcome and supported dealing with Janet, nothing is too much trouble

Janet Lewis has been so helpful to me and so professional. I will certainly recommend her to friends and relatives. Her responses to queries is speedy, and she gives great advice.

Janet was very helpful in helping me book a group flight for employees, She kept me informed at each stage of the process and was very quick at responding to my emails/request. I will definitely use Janet again.

Janet has been very helpful and professional answering many questions I had. I will definitely use her again.

Personalised individual service from Janet Lewis based on listening to the customers needs and understanding the total concept of the “customer “. Full evidence based support from start to finish and an efficiency and effectiveness that Travel Counsellor s should be proud of. An asset to your brand!

Really helpful, very timely responses, very good at updating

Janet is always very efficient and most helpful . She does all the hard work for you - I think she is wonderful.

As an ex-travel agent myself, I fully appreciate the professionalism that Janet provides and such an extensive range of knowledge. Very pleased and no hesitation in recommending her.

Janet was super helpful and totally committed to providing the best holiday options she could find for our budget.

Too late! Already spreading the word!

Listened to exactly what we were hoping for on our holiday. Gave us options and even a few more to find the best hotel to meet all our needs. All documents printed out etc meant stress free for us and all to hand. Would definitely recommend and use again. Thanks for making our holiday so perfect.

Janet is helpful, thoughtful and patient. Every time I have used her services she has saved us money and found us fabulous holidays that perfectly suit our needs.

Thank you so much for your amazing help with our recent trip.  In earlier years I have travelled considerably around the world and never, and I mean NEVER, have I received such superb and professional service as yours. From the very start to my arrival home, everything that you have organised has been faultless and taken all the pressure away from my ageing shoulders. Please accept my sincere thanks.

Very friendly and helpful Travel Counsellor, who went to a great deal of trouble to ensure that we got the holiday we were looking for, and who ensured that we were prepared for it .

An unequivocal 10/10. If not a 10 ++ We regularly do recommend her to people. Janet is amazing at what she does, completely focussed and dedicated - she is always there for us - and I mean ALWAYS. Tom and Tracy Butler

Excellent consistent service over the past years .

Always feel well looked after by Janet.

Excellent, as always, would not trust any one else to plan our trips large or small. We get the same treatment THE BEST

I found Janet very efficient, helpful and knowledgeable.

Friendly, helpful and efficient

Janet has been amazing offering a very professional, friendly and efficient service with a wonderful personal touch that goes above and beyond to make your holiday special.

Janet was helpful and kind during the entire booking process. We had a rare and unusual issue with our booking and Janet worked very hard to make sure everything was fixed. She was very communicative and provided lots of options for rooms, excursions, and cruise packages.

Janet was insightful, understanding and patient. I truly appreciated her service and wouldn't hesitate to contact Janet again.

Fantastic service!

Janet fixed a trip for me and daughter to the USA in May when all I could find was " no availability " and changed the booking class effortlessly. I don't travel a lot (age) but this is the way to go. Off to Iceland next!

Janet is always very knowledgeable, helpful & patient.

Janet was great! Gave me quotes and we settled on vouchers as it was a gift! Thank you!

The best travel agent I have ever had dealings with. Really friendly and extremely reliable and knowledgeable.

Really helpful and found us the holiday we were looking for . Definitely recommend .

I was extremely relieved to talk to a delightful person(Janet) who was able to help me by describing, then booking, The cruise I am going on in April. I feel confident i can talk to her should any problem now arise.

We have already recommended Janet as we have had such good service with our previous holidays.

Always professional, friendly and competitively priced.

Lots of good supportive help to find what we wanted

A wonderful personal service to fit your exact requirements. Travel Counsellors go that extra mile to help their customers.

Professional, prompt, expert information.

Janet always goes above and beyond to help with a holiday . She is very efficient and excellent at her job

Really helpful and knowledgeable service.

A great professional with patience and tenacity to find the optimum travel plan. A real pleasure to be working on travel planning with Janet.

If there is ever an issue, Janet is immediately on the case and gets it sorted.

Janet knows what ticks our box and does her utmost to find our perfect holiday!

Janet has been excellent in understanding exactly what we were looking for as a family, I look forward to booking with her again in the future!

It’s good to chat with a real person

I knew it was the right thing to do, I spent hours trying to sort out a holiday. Then I remembered, speak to Janet, approx. 2 hours later all booked by the ever efficient Janet.

Janet always goes above and beyond …. She is a perfect Travel Counsellor .

I’ve said it all before about Janet. 100% brilliant and a good friend.

Great service could not ask for more very friendly helpful but always professional .

Really helpful and knowledgeable, really takes away the stress of booking through the maze of web sites. Many thanks

Janet was so good dealing with issues during Covid I felt confident to book with her again. Also friends and family cannot believe the price of our holiday!

Janet is an absolute star!

Janet is very helpful, knowledgeable and quick to respond.

I highly recommend Janet. She is thorough, efficient, helpful and friendly. If she is helping sort something out she sticks with it until it’s done - even if that means going beyond the normal working day. I felt as if I was chatting with a friend rather than going through any business transaction. Thank you Janet - you’ve made this an easy and smooth process, and I particularly thank you for being so kind to my (93 year old) dad. Claire Jones.

Janet is just first class when it comes to arranging our holidays. So experienced, knowledgeable and helpful. I never hesitate to use her or recommend her to friends.

Janet was very patient and provided options very quickly. After not travelling in so long, I feel confident getting advice from her. Thanks!

I have used Janet Lewis twice recently to arrange travel to the USA. I found her after spending useless hours on various websites where I found it impossible to get people and robots to understand my requirements. A call and a few emails to Janet and it was fire and forget, She took ownership of my case and sorted everything. Bookings made all explained. I just had to press to pay button. If you want travel that is a bit more than a package holiday this is the way to go. I am going to see places on my time rather than an employer's and I will use Janet for her gold standard service.

I couldn’t have booked this surprise holiday for my husband alone . Janet was a great help and very prompt in response to any questions. I would definitely use her services again.

Very helpful service and willing to offer good advice to plan your holidays.

Janet provided us with a first class faultless service. Both myself and my 4 friends will definitely return to Janet for our future holidays. Janet made herself available at all times and provided first class advice and service which made me feel secure and reassured about all aspects of our booking. I have no doubt that she will help us right up to our date of departure.

Janet is great to deal with and provides excellent service and info in a timely manor

Absolute great service I had spent days trying to figure out how to organise my trip Janet had it sorted in 24 hours and has answered all my queries satisfactorily and promptly

Janet is fabulous! She has provided our family with an excellent service. She is extremely helpful, professional and has followed us every step of the way. Travelling during a pandemic can be very stressful with changing laws and cancelled flights. However, it is a necessity for us as we live overseas. We would not have managed it without Janet’s calm and practical approach. I couldn’t recommend her highly enough, we wouldn’t travel without her!

Janet was amazing,, I explained what our requirements were, and she delivered, with all the boxes ticked. Nothing was too much trouble for her, and she was always there for support and help We are sooo excited about our Christmas holiday, knowing that we have this amazing backup. Thank you so much.Janet.

Thank you Janet for your brilliant service and I will definitely being using your services again. Many thanks for your help. Kind regards, Linda

Janet always goes above and beyond.

Very happy with the service and communication from Janet

Extremely helpful service to help you cut through the meleie of what is available/ particularly as we required tailored accommodation - not just standard room.

Excellent service

Janet is so thorough and knowledgeable.

Jan has in the past always gone the extra mile to find the perfect holidays for myself, husband and family. Many times I have been quite vague about where we want to holiday. Jan gently digs deep and comes up with ideas that we hadn't even thought of. We have had some fantastic holidays with Jan looking after us at every move. We had booked a British Isles trip for this June. Jan had found us a fantastic deal, with a super cabin. In fact, everything we wanted. Then of course Covid hit. My heart went out for Jan as she got on with sorting out the mess of every ones holidays. Then to cap it all, Our cruise line went pop. Again, Jan has worked tirelessly to get our drinks package and deposit back. She has lost so much and yet never complains. As soon as we can we will be calling Jan up to find us another holiday. Thank you Jan, you are fantastic at your job.

Very helpful and efficient

Janet has been amazing! I don't usually do feed back but Janet has looked after me and family for many vacations but on 2 trips we have had cancelled flights and Corona virus on last visit and Janet has solved and been amazing can't thank her enough x x x for being our personal advisor... can't recommend enough

Janet gave us a range of options, never hurried us to make a choice. I felt like she did all the hard work and gave us the opportunity to see things we wouldn't find ourselves or have the patience to find. Very happy with the service.

I use Janet to arrange all of my long haul holidays. Her attention to detail and advice is researched, informative and reassuring in every way, as a female lone traveller, I have every confidence in Janet and the Travel Counsellor team to provide nothing but a first class service. I have never been let down or disappointed as yet, and if anything at all, Janet would only ever, over deliver on all of my tailor made holidays. Janet recently arranged an early return from Australia for me. I honestly don’t know what I would have done without her. The Best travel Counsellor for me, and quite frankly, I wouldn’t fly anywhere without her! Thank You Janet!

Always pleasant very helpful service, alway good and with Janet nothing to much trouble and as she says with her it’s personal.

Best travel service ever. Impressively fast and efficient.

Very helpful, goes above and beyond with help getting extras to enhance holiday. Thank You

Janet takes care of all the details leading to a stress free travelling experience.

We had the pleasure of booking our cruise through Janet at Travel Counsellors. It’s not the first trip we have booked and we had no doubt we were in good hands. Jan made it so easy for me to find the right cruise company, the right route, and the right service level. What helped me so much is that she knew so much about cruising and I was able to consider lots of different options and chat about what she thought would suit us best. As a family with only one child (aged 6) we had to find something that ticked boxes for us and our daughter. I was particular about where we visited and in the end we decided that an Adriatic cruise in a mid-sized ship would be perfect. Jan couldn’t have been more spot on !

Janet is thorough, pro-active, and over-delivers at every level. Used many times over the years and have nothing but praise for her services. No request or requirement is beyond her. Her efficiency is second to none. I wouldn't consider using anyone else! I am a very happy customer. Thank You Janet!

Always there to answer any questions and always helpful.

Janet is just first class. Wonderful service and we are more than happy to refer her to our friends and contacts.

We had a wonderful holiday in Canada. One of the best. Your assistance with working on the itinerary before the trip helped enormously. We were able to enjoy the featured packed 16 days travelling through British Columbia to the Rockies without a hitch. Thank you for your help arranging it all. Keith and Therese

Janet goes to so much trouble to find the perfect holiday. Exploring ideas that might fit. I am not the easiest of people as my husband and I like something original and different. Janet always comes up trumps. Thank you Janet.xx

Thanks Janet for sorting us out a fabulous holiday. Especially as we hadn't realised we wanted to go on an amazing holiday on Lake Como. ?? you came up with a perfect choice .xx

Just wanted to say a huge thank you! I received everything in the post and your attention to detail and level of organisation is incredible! I love it! Thanks so much for all your help once again.

I have always found Janet to be extremely helpful, very professional and committed to assist as much as she can. I would definitely recommend her to anyone

Excellent Service!

Patient and flexible

Janet, Helpful friendly and efficient, Thank you.

She has booked everything for us with no problems at all, I would recommend her to any of our friends. In fact I have already done so.

Jan always goes the extra mile, great service always delivered with a smile!

We have just returned from a wonderful holiday of Singapore and Australia organized by Janet. The main reason for the trip was a train journey on the Ghan which was sadly cancelled at the very last minute. This enabled us to see Janet and Travel Counsellors at their very best, by the time we found out about the cancellation she was already on the case with an alternative suggestion for us. We will be certainly recommending her to everyone we know. Our only disappointment is that we had not met Janet 20 years ago.

As efficient, helpful, patient and friendly as always. Nothing is too much trouble!

Janet, you never let us down, you always book amazing holidays for us and all your personal touches make it truely wonderful - would recommend everyone to use Travel Counsellors and Janet if you can!

Janet always finds what we are looking for - even when we make the brief harder each year! Thanks Janet!

Janet was amazing at thinking outside the box with regard to the flights for my trip, I am now travelling with BA and Qatar from Birmingham UK at a fraction of the price as opposed to travelling out from LHR. Thannks Janet, that will be my spending money for food, whilst trekking up Base Camp Everest!!! Maria

Janet is always eager to help whatever the question, always polite, always calm and always there.

We like the personal attention to detail service that Janet offers.

Very efficient

Janet was very prompt professional friendly and efficient. It was a pleasure working with her and she made meticulous arrangements resulting in a great holiday with no fuss. Thank you.

So impressed with the service we received. Janet found us the perfect holiday, with no fuss and also managed to save us some money! I have already recommended her to friends and family and will continue to do so!

Service has been first class!

Very pleasant and helpful service

Always ready to help and to answer any questions, if she doesn't know the answer straight away she will find it and she does phone you back!

Excellent service from Janet Lewis arranging a Great Train Journey to Italy in September!

Janet really helped us decide and refine what we wanted. While using her knowledge and expertise to add interesting suggestions.

Janet is brilliant! Always goes the extra mile to find the right holiday, perfect for us!

Janet is fantastic! She provides options, suggestions and advice. She is thorough and makes the whole process so easy. Love booking our holidays with Janet.

I have used Janet twice now and on both occasions have received fantastic service. Her attention to detail is amazing and it makes booking so easy. Would thoroughly recommend her services. Thank you Janet!

I have booked a few holidays through Jan, including my honeymoon. Jan was so patient and helpful when helping me find the perfect holiday. She even manged to meet all my holiday requirements ! I will continue to use Jan – I highly recommend her to anyone looking to book a holiday. Jan takes all the worries away from booking a holiday so you don’t have to.

We are not demanding clients, but we are difficult. Due to personal circumstances we find it difficult to plan ahead and make decisions. Janet has been patient and helpful.

We always use Jan Lewis to book our holidays. Jan is knowledgeable and always very helpful and always does a good job. Thank you Jan.

Janet is a very professional, friendly individual and is very helpful with bookings and assisting with the process of the booking, would definitely recommend to anyone.

Janet was very pleasant, polite, professional and above all patient. Nothing seemed to much trouble, even the simplest of question. Will definitely recommend Janet.

Janet listens to your wish list and produces a great choice to choose from. She is friendly and nothing is too much trouble with no pressure

By choosing Travel Counsellors, it takes all the pressure away as all the investigation is taken care of and you end up with a tailor made holiday to suit your personal requirements and budget without spending hours checking out availability and flights etc.

Excellent service, lovely and professional lady, I will happily recommend her services and will definitely be using her again. A real assett to Travel Counsellors.

When I contacted Janet I wasn't quite sure where we wanted to go for our holiday other than somewhere sunny & luxurious. I gave Janet a budget to work with, the month we wanted to go away & specified that we would like day time flights. Janet came up with several options with special offers for us to consider & we were spoilt for choice! There was no worry about transfers & Janet dealt with everything once we made a decision. We did not feel under any pressure to book but Janet has found us a super holiday in Sardinia. Watch this space & after the holiday in May I will let you know how things went.

Janet is extremely helpful and very knowledgable. Her service levels are amazing and prices competitive. I would highly recommend Janet Lewis at Travel Counsellors to organise your next holiday, short break or trip!

Jan has been arranging our family holidays for years - so when it came time to arrange the most important holiday of my life (the honeymoon) there was only one place to turn. Organising a wedding is pretty stressful so to have some of that taken away by offloading the honeymoon onto Jan was a real god send. She recommended a number of resorts across the world and we eventually settled on a two stop in Bali. Everything was planned perfectly and ran smoothly. Both resorts were absolutely sensational and all transfers etc were on time. Its just the fact that you dont have to spend any time worrying about anything that makes using Jan so worthwhile. You know it is all taken care of. Finally, it is the little touches that really set Jan apart. Every step of the way there were little notes and cards sending best wishes and even some flowers to come home to after the honeymoon! Wonderful. Highly recommended.

Janet was extremely professional and very knowledgeable, she responded very quickly and kept in regular contact prior to my trip. Could not have asked for a better service. I will call Janet when I need to plan travel again.

Fantastic customer service - both booking and follow up , would highly recommend!

I am a very busy individual who finds it hard to believe that others can do something as well as I can. It's a flaw in my character. To trust someone to dot the i's and cross the t's and to put myself totally in their hands to organise the weird and wonderful places that I travel to. To trust someone to just get it right, right down to the station platform that I stand on is like letting go of the reins. Janet does this for me, with professionalism, with a smile and with flawless precision. I just can't and don't thank her enough.

Janet could not have been more helpful. I asked for her help giving her not very much to go on. With great patience and good humour she managed to sort out our perfect holiday . Without her, we would never have found it. Janet's aftercare is also fantastic. We will definitely be calling on Janet again..

Janet could not have been more helpful. I asked for her help giving her not very much to go on. With great patience and good humour she managed to sort out our perfect holiday. Without her, we would never have found it. Janet's aftercare is also fantastic. We will definitely be calling on Janet again..

I just wanted to say a huge thank you to you for all the help, advice and care you gave us with our holiday booking to France. Each of the 5 places we stayed, were perfect and Euro Disney the icing on the cake! You took all the stress out of planning the trip and just left us to enjoy it - something that I will highly recommend to anyone I talk to. Thanks again and speak soon about our next trip :)

I came across Janet quite by chance, and believe me she has made my job so much easier. I could spend hours during my working day trying to source flights and accommodation only to have it all change at the last minute. Janet has taken this stress away from me and even when I suddenly have had to amend something it has not been a problem. Janet always provides a fast and excellent service and will always give 2 or 3 choices if available. I would most definitely recommend Janet and will continue to contact her with my travel requirements. First Class Service