Joanne is always so helpful and gets back to you with quotes really quickly...excellent service

Have recommended booking holidays with Joanne to family & friends ,takes the stress out of it all searching & pricing up. Joanne gets back very quick which is fantastic.

Joanne has really helped narrow down what was an overwhelming amount of choices for our holiday. She has simplified the whole holiday booking process, making the research for our 'once in a lifetime' holiday pleasurable instead of stressful. Thanks

Joanne is great, I really enjoy the personal service. Nothing is too much trouble and I've booked again for 2024

Joanne always goes above an in beyond in her service and makes sure that nothing is left to chance. I will use her again and have recommended her to colleagues.

Excellent service every time! Nothing is too much trouble from searching for the perfect holiday, all the way to landing home. Jo looks after us from start to finish. ??

Used Joanne for years and now my son uses her too, patience of a saint and goes above and beyond!

Perfect cottage in perfect location. Booked again for next year.

Joanne has been fantastic & takes the stress out of searching for a holiday ,especially when I've just had to re arrange my whole holiday for December took the stress right out of it, would highly recommend & will be certainly be booking through Joanne again

We have gone to Joanne for many years as we always know we get the best service and wouldn't consider going anywhere else. Joanne covers all the fine details including suitcase tags and airport bags. There's always the personal touch when booking with Joanne and always goes the extra mile.

Been using Joanne for travel advice and bookings for a number of years. She is right at the top of her game, very patient and totally amazing at her job. Will continue to use her services for years to come. Nothing is too much trouble for her.

Absolutely amazing as ever, Joanne has spent so much time sorting out our previous booking meaning we could go ahead and book our next trip.

Very helpful. Friendly, will go that extra mile to help, good listener.

Very helpful and approachable. Nothing too much trouble. Lovely and friendly. Makes you feel relaxed and confident in your holiday choice.

Joanne always so helpful and as we have used her before she knows my needs and requirements when looking at Hotels. So pleasant.

The personal touch is so important. We have used Joanne to book our holidays for a few years now and she knows exactly what we like and always comes up with great options and makes it easy to arrange.

Joanne always finds us an excellent deal that meets our requirements. This is our third holiday that we have booked with Joanne and will definitely not be the last. All the personal little touches are what set Joanne apart from any high street/online alternative. She genuinely cares about your experience; from the initial enquiry all the way through to returning home. We would definitely recommend booking through Joanne :)

Joanne is just amazing, nothing is too much trouble for her, and the service from her has meant I no longer look anywhere else to book my travel.

Joanne has led us to expect the best. And she delivers the best holidays with a service and a smile second to none.

I always recommend Joanne. She's simply amazing. She cares so much about her clients she's so organised, she knows when my passports will run out before I do and her advice is always excellent. I will always recommend Joanne.

We have just booked our holiday for 2020 with Joanne again, she excels herself every year. Excellent travel counsellor nothing is to much for her, as well as being polite courteous and a pleasure to deal with.

I've used Joanne for many years now and the personal touch I get with Joanne is amazing. She know what holidays we like, our budget, that my daughter need to be seated in a certain place on the plane for travel sickness. Nothing is ever too much of an ask. I love knowing that when the holiday is booked I don't need to worry about it again. Once the time arrived I receive all my documents, I will have been checked in, boarding passes, plastic bag, luggage tag (which I've had comments about from jet2 this last holiday as they loved that a company still sent them) all sent direct to my home. I even receive reminders when passports are due for renewal. Once we arrive home there is always a postcard waiting for us. I recommend Joanne to everyone who is looking at booking. Peace of mind for a very small charge.

Very friendly and efficient in what she does - what more could you ask for.

Absolutely brilliant. Not something I would have used in the past but I would most definitely use again. Overall experience was second to none, and Joanne had a really good understanding of what I wanted.

We wouldn't travel anywhere without Joanne's expert knowledge and advice. Joanne gives us the confidence to travel whether in the UK, Europe or long haul. Thank you Joanne!

Joanne is fantastic, deals with our holiday queries efficiently with speed always getting the best deal she can. Wouldn't go anywhere else.

Joanne is fantastic. Nothing is too much trouble and we always get the right holiday at the right price.

Joanne prides excellent service when we book our holidays and trips away. She is very knowledgable, courteous, and she always comes back very quickly with answers, even at weekends or on a Bank Holiday

Joanne is so open, friendly, very helpful, and makes things so easy to understand. She goes that little bit further so as our holiday arrangement are spot on. So pleased to know her, and will recommend her to friends.

I have already recommended Joanne to several people. She works tirelessly to make your holiday the best one yet. I can't thank her enough.

I have dealt with Jo for several years and her knowledge is brilliant, I wouldn't hesitate to recommend her.

I’ve already recommended Joanne to others before we have even taken our holiday. Amazing service!

Fantastic lady, very helpful and nothing too much trouble. Will definitely be using Joanne again.

Joanne always provides a first class service and takes all the hassle away from booking holidays. Well done Joanne.

Great service, very knowledgeable and helpful, our first choice for holidays

She responds with absolute patience when I am giving her a very open search and the reject most of her suggestions. As in my most recent holiday booking she came back with exactly the same holiday for several hundred pounds cheaper. It is also lovely to have someone I have met face to face.

I've used Joanne for years. She is always goes above and beyond to make sure she finds the holiday you want. She is friendly, polite and caring. I recommend her to everyone who is booking a holiday. I'd be lost without her.

We've just arrived back in the house and I wanted to thank you for the itinerary you prepared for us, everything ran so smoothly and we had a fabulous time. Needless to say I will, at every opportunity possible, gladly put your name forward to assist with holidays.

Joanne as always tried to get the best deal's and the best accommodation.

Joanne was beyond helpful and really went out of her way to get the answers we needed to choose our family holiday. All in 24 hours too. I cannot recommend her highly enough.

I never use anyone else. Joanne is excellent at finding the perfect holiday to fit your requirements.

Joanne makes you feel comfortable, answers all questions. I will recommend Joanne to friends, And all with A friendly manner.

We have not been on the holiday yet but I must say this is the easiest and most pleasant way I have ever booked a holiday Joanne is so helpful friendly and knowledgeable and I have every faith that our holiday will be a fabulous one. I would definitely recommend her to my friends and family.

A personal and great service finding just what we wanted

Excellent service, very professional and helpful - thank you

Really helpful and kind. She was able to provide multiple suggestions for possible holidays, always emailed when she said she would and was always at the end of the phone if we ever needed her. We will definitely recommend Joanne to friends and family and will book with her in the future as well.

She is amazing nothing is too much trouble. I know I have tested her and she always delivers. Excellent service.

This is my second time using the services of Joanne Harrison of Travel Counsellors. Everything has been taken care of with the utmost attention to detail. Joanne has been patient and understanding of some of our difficulties and delays. After my first experience of Joanne's capable arrangements I am confident in her ability to deal with our trip to New Zealand. I will certainly call on Joanne for any future travel plans.

What can I say as always Joanne has found the perfect holiday for me and my mum. We aren't the easiest to cater for and with work constraints I've had to swap and change dates on numerous occasions.........this doesn't matter to Joanne and she always delivers an amazing service. We have followed Joanne from her previous employment and wouldn't use anyone else. Joanne goes above and beyond to get people the best holiday and remembers the little things to.

Just come back from our holiday to Zante. Joanne arranged it all from start to finish. She is superb at what she does and made our holiday stress and free hassle free and we had a fab time. I would highly recommend her services.

Let's start right at the beginning. My wife and myself decided to take our four grandchildren on a short break to Reighton sands, East Yorkshire. Whilst on the short break, we came across the family who were going to be our neighbours for the next five days. The family had similarities to those of ours, smile every day, and treat people the way you wish to be treated yourself. That family turned out to be Joanne's. As the week progressed, I noticed Joanne had an advert on her rear car window advertising "Travel Counsellors UK". I asked Joanne for a business card of which she politely gave. As the year progressed and holidays came to the forefront of our thinking, I remembered the lovely family we'd met on the short break holiday, I found the business card Joanne had supplied. When I contacted Joanne some six months after our first meeting. I was astounded that she recognised my voice, and soon realised it must have been the Yorkshire accent that stuck in the memory. I provided all of the details on the resort and hotel we were wishing to visit, and within two ours of our initial interest we were given the best price available. Not only did Joanne provide the best price for our hotel and flights, she also got the best price for our travel insurance, and airport car parking.The all inclusive hotel we stayed in was the Los Jameos in Lanzarote, and would highly recommend this hotel for families. The food and drink was totally top notch, with all the adult, and children's drinks being premium brands. If your holiday is geared around good adult entertainment. Then this hotel is not for you! Due to the customer service we had received from Joanne's company it was a no brainier that we gave Joanne the opportunity to better the deals we had be quoted on the high street and the internet. Yet again, we provided Joanne with all of the hotel and resort details we wished to visit. And yet again, she came back with the best deal. We booked the holiday, and flew out to Tenerife on the 30th of September 2016. We arrived at the Mediterranean Palace in Playa Las Americas, and was greeted by excellent reception staff and porters. The bedroom was dirty, and the bath wasn't fit to bathe a dog in. I contacted Joanne at 18:30hrs to ask for advice on how to take this forward, and within ten minutes of my phone call, we were contacted by the hotel manager to offer an upgrade to a better room. The holiday and hotel then turned out to be our best yet, and we've already asked Joanne to price the sister hotel for next year "Cleopatra Palace". I really hope I've still got your attention folks, because this is the bit where I tell you that we will never go anywhere else for our annual holidays. Irrespective of price. If anyone reading this could tell me where you'd get one to one customer service at 18:30, and the hotel manager calling you with ten minutes, from an high street/internet travel company then please let me know. Joanne's focus on 24hr one to one customer service is second to non, and goes beyond 100% satisfaction. Thank you.

Joanne takes all the stress out of booking a holiday, and does a first class job sorting all the arrangements. She also follows up with our views on our return home. We are totally satisfied with the first class service Joanne provides.

Joanne was fabulous. We booked this holiday 18 months in advance. Joanne found the best deal and made sure everything we wanted was covered and had great patience in answering 18 months worth of questions. All the stress was removed from booking and making sure everything was covered. Cant think of anyone better.

Joanne has been booking our holidays for the last five years - firstly as the manager at Thomas Cook in Haslingden, secondly as an independent consultant. We have always found Joanne to be very friendly, willing and of course very knowledgeable. She spends time searching for the holiday we want. We trust her totally and will continue to book our holidays through Joanne.

Joanne has booked many holidays for my husband and I. Joanne is thorough and always understands and exceeds our expectations when finding the perfect holiday. She is reliable and efficient at what she does. Do not hesitate to use Joanne, she will not let you down. We have never been disappointed with her service and she is highly recommended.

We are a family of four and our eldest son (10) is severely disabled. After years of changing travel agents we have hopefully found perfection. Over the past few years we were customers at Burnley's Thomas Cook and Thomson travel agents. We have also used Accrington's and finally Haslingden's. We have only moved on following the movement of staff who had become so well versed in our needs that booking became a pleasure. With the economic times, the likelihood of speaking to the same person you had previously discussed all your needs, became a little hit and miss and frequently led to misunderstandings and undesirable omissions. We lost the personal service we had built up when a new agent started asking all the questions that we had previously answered. Moving to the Haslingden Thomas Cook shop, we were very happy with Joanne and the holidays she booked for us. However, it closed suddenly due to Thomas Cook cut backs meaning we had to look elsewhere. Joanne intended to work for herself and would be able to book our holidays in the future as an independent Travel Counsellor. We decided to give her a try. What a good decision. Not only are we happy with the excellent service that we sometimes previously experienced, I can state categorically that it is an even better service than I have ever previously had. Ten out of ten Joanne and thanks for your time and professionalism. If you have got this far reading my testimonial let me assure you, there cannot be anyone better to service your holiday needs.

I have booked holidays with Joanne for many years now. I have always found her friendly and polite and she has always worked hard on the holiday we have wanted and that's been in our budget. Joanne's knowledge about areas we have visited and the hotels in the area have always helped in our decision. No amount of questions you ask go unanswered and she will help you in all she can. She makes booking a holiday a real pleasure.

Joanne is a very professional businesswoman, at the same time a very caring and attentive person who takes time to listen to your needs and goes to the extreme to get you your perfect holiday package. I have known Joanne for quite a number of years through the travel business she has been working for, and she has always delivered an excellent package; more so this last couple of years. An absolute once in a life time holiday to Canada and Alaska through the Rockies and the inside passage. Just recently a trip to Dubai which she organised just a week before we traveled. I would not hesitate to recommend Joanne to anyone who is thinking of booking any kind of travel/holiday package.

Quick, friendly service available to us at all hours of the day. Easy to talk to and advice given on a range of places to visit. Lovely family holiday booked and looking forward to it. All aspects of our wishlist are ticked. Countdown to holiday now begins.

I found Joanne to be very helpful, nothing too much trouble to her. She answers her emails and telephone messages very quickly. Always available. Would be more than happy to recommend her when searching for holidays.

After telling Joanne the things I would like out of my holiday she came back with numerous options within the budget I gave her. It would have taken me hours to find these myself on the internet. She was quick with her response and made sure that I got exactly what I was looking for. I have recommended her to all of my friends.