Based in Rotherham

Nicola Burgin

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

My name is Nicola and I have been a Travel Counsellor for over 20 years. I have worked in the travel industry for over 30 years so have a wealth of experience, product knowledge and vital contacts.

I joined Travel Counsellors as I wanted to concentrate on caring for my clients giving the highest possible levels of personal service,100% impartial travel advice and remain competitive. In maintaining this ethos my client base and turnover has grown and I have maintained my Gold Travel Counsellor status for the 17th year running.

I specialise in bespoke itineraries which may include multi centres, complicated air routes or even rail journeys. To make your trip unique and personal. I can also book excursions and local experiences to make your holiday one to remember.

As your own Travel Counsellor I use our award winning technology which allows me to source many individual suppliers and direct hotel contracts. Rather than selling you a standard tour operator package, I can quickly search through hundreds of different flights, accommodation and transfer alternatives to find something that suits you exactly. I have many contacts in all corners of the Globe from Croatia to Japan to South Africa and more, these relationships allow me to put together the bespoke holiday you want at a more affordable cost than the standard tour operator.

Of course my passion is travel and I love to go on holiday. I have travelled extensively around the world particularly the Caribbean Islands, my year would not be the same without a least one visit. Other parts of the world of which I have first hand knowledge are the United States including Hawaii, Canary Islands, The United Arab Emirates, Europe and Mediterranean, Africa, The Far East, Indian Ocean and indeed cruises.

I can help you arrange any part of your travel arrangements and however unusual I will rise to the challenge - so whether you just need a flight to Holland, a hotel in Bangkok or a last minute holiday to Mauritius I can help.

I look forward to arranging your next holiday and hearing from you soon.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My customer stories

Sent by Jackie Sharpe

Excellent service! Nicola goes above and beyond to accommodate your every needs Always courteous and polite and responds straight away with any voice messages you leave her! - well done Nicola

Sent by Judith McQuillan

Myself and my husband have used Nicola numerous times-I would not consider using anyone else I have and continue to recommend Nicola to all my friends and relatives.She is professional, helpful and I trust her judgment when booking any holiday with her.

Sent by Jenny Oakley

Have been booking holidays via Nicola for many years. She is extremely knowledgeable, efficient and always helpful. Would recommend her 100% every time.

Sent by Phil Sullivan

Nicola takes the hassle and pain out of making travel arrangements. Have already recommended Nicola to several friends and will continue to do so.

Sent by Jackie Westwick

Very professional and reliable. Thank you Nicola Burgin

Sent by Susan Bates

Nicola is very friendly, approachable and listens to what you want. She will go the extra mile to make sure she can accommodate you

Sent by richard swinford

We gave Nicola an outline of our proposed trip to Caribbean and she has come up trumps with just over 2 weeks on 3 islands with all interconnecting flights. One flight changed so as not to waste 8 hours sitting in airports for 2 island hop. Nicola has the knowledge and expertise in pulling our wishes together and recommending hotels. It gives us peace of mind. Thank you Nicola for your good service again

Sent by Parjinder Singh

Nicola at Travel counsellors has been booking our holidays for many years now and we have never been disappointed. She always goes above and beyond.

Sent by Robert Moore

Nicola is knowledgeable, responsive, helpful and provides amazing customer service and chat every time we contact her. Which is quite often! 10/10.

Sent by Gemma Armstrong

I recommend Nicola all the time & would NOT book with anyone else. Her customer service really is second to none (we have really tested her too. What with Thomas Cooks collapse & the pandemic). She really is a jewel in the travel councillors crown

Sent by Suzanne Bates

Very helpful accommodating our needs for a big birthday xx

Sent by Julie Hickton

Nicola is great at understanding what it is that we want and finding the right solutions

Sent by Richard Lee

Nicola is so easy to talk too and very professional, she always finds the perfect holiday for my family.

Sent by Peter Russum

We have total confidence that Nicola understands who we are and what we need for a complete holiday.

Sent by Paul Temple

Nicola has sorted a few holidays over the years and has never disappointed.. She always gives us well informed advice and she is so easy to deal with. Have every confidence in her..

Sent by James Ibbotson

Nicola is fantastic and organises my business trips and holidays

Sent by James Wilson

Nicola is always very friendly and happy to help

Sent by Granville Edwards

We have been with Nicola for many years and she has never put a foot wrong. She has got to be the best.

Sent by Alan Pearce

Nicola was really helpful and soon had our holiday booked.Her expertise shines through.

Sent by Gemma Bush

I have recommended Nicola to lots of people. She really takes the stress out of it. She has made some great suggestions of places we thought we wouldn't have the budget to go to... Now we are counting down to 2 nights in Singapore & 10 nights in Bali. Thanks Nicola!

Sent by Michelle Bush

Nicola Burgin-Edwards simply the best xx

Sent by John Hanlon

Nicola was brilliant in sorting our travel requirements. She came highly recommended and certainly lived up to that.

Sent by Alan Squires

Very well informed and helpful, nothing was too much trouble. I would recommend Nicola to anyone. She answered all our questions and organised our flights perfectly.

Sent by Paul Temple

Wonderful service from first phone call to itinerary email.

Sent by Robert Hirst

Nicola has yet again surpassed all expectations. I will continue to sing her praises and share her contact details with family friends and fellow travellers.

Sent by Colin Grimshaw

We always have peace of mind that your efforts will make the journey go like clockwork

Sent by Caroline Brown

Nicola is always helpful and happy to deal with all my requests however difficult.

Sent by Brian Jenkins

Always extremely helpful

Sent by Lynne Oldfield

Nicola is great - very efficient. She is friendly and always meets my requests - knowledgeable. Highly recommended. She does all the hard work, saving my time trawling the internet. A personal service.

Sent by Andrea Eke

Nicola is amazing, nothing is too much trouble for her and we rely on her for our amazing holiday destinations.

Sent by James Ibbotson

We have recommended Nicola to several friends and family. They all now use her when they are booking holidays.

Sent by Yvonne Ramkissoon

Always very very helpful, goes to great lengths to tailor your perfect holiday.

Sent by James Burke

Tremendous service. Thoughtful, responsive, flexible, honest and above all great value and cannot be beaten by direct searches. Fully ATOL protected and knowledgeable from flights to transfers to hotels to weather to the nightlife. I will never be using anyone else and would not hesitate in recommending.

Sent by John Harris

Extremely helpful and efficient as ever.

Sent by Jason Poole

I’ve always used Nicola and found her more than helpful. Many thanks.

Sent by Cathryn Trevor

I always recommend Nicola to anyone I know who is looking to book a holiday, we find her expertise so valuable and she has booked some amazing holidays for us, sorting out every last little detail which is very much appreciated.

Sent by Colin Blackburn

Nicola, the service that you have provided has been excellent. We are planning a trip on the QE2 to New York and fly back from Washington in 2021, so this is right up your street. Regards, Colin.

Sent by Kathleen Beaumount

Friendly, quick and efficient. Understands exactly what you need and asks all the right questions. Her lovely warm personality shines through.

Sent by Geoff French

I think Nicola goes the extra mile to try and find your perfect holiday.

Sent by Barbara Wilson

This is the second time we have used Nicola , as she was recommended by a family member.She couldn't have been more helpful, we would recommend her to anyone.

Sent by Gemma Hogan

Nicola has always been so accommodating and trust her always

Sent by Gloria Bennett

Fantastic service, nothing is a problem so friendly.

Sent by Judith Garlick

Nicola always provides 5star service , always feel safe when booking with you , excellent wouldn’t use anyone else.

Sent by Maxine Roberts

Excellent, friendly and efficient service. I would not hesitate to recommend Nicola and will certainly return to her for any future travel arrangements.

Sent by Tony Parsons

Always happy to help suggest and amend bookings as necessary. A delight to know and arrange holidays that are sometimes difficult !

Sent by Helen Gardner

Would give far higher if I could. Nicola is amazing!

Sent by Phillip Sharman

Nicola is the best, she is so helpful, understands exactly what you are looking for, comes back with options. She's perfect!!!

Sent by Garry Wood

Nicola carried out our holiday requests in a very professional and courteous manner.

Sent by Carole Cowley

Nicola is so helpful, knowledgeable & swift to get back to you.Pleasure to do business in such a professional manner.

Sent by Katie Williams

Love Nicola dealing with our holidays. She knows us really well and always comes up with a great holiday. Thank you Nicola 5 star rating

Sent by Janet Clements

A great experience from start to finish

Sent by Janet Holbrook

Nicola is the best every holiday we have booked with her has been perfect she is always vey willing to do the best and such a pleasure to talk to.

Sent by Mick Youd

Nicola has a very good understanding of the type of holy we enjoy and have booked many holidays with her

Sent by Richard Swinford

The service that we received from Nicola was prompt and met our requirements fully, we have really appreciated Nicola's time and advice. Thank You

Sent by Claire Alexander

I have booked several holidays through Nicola. The service has always been first class. Nicola is efficient an expert in her field. Her customer service qualities are second to none. I am confident that when I asks Nicola to arrange our holiday that it will be done, and that her attention to detail is excellent. She is an ambassador for your company of which you should be proud. Passed on her details to another friend today, Thank you so much Nicola for always making our experience a good and enjoyable one.

Sent by Jaqueline Westwick

Nicola was recommended to me and I have found her to be excellent friendly, professional and also she got me a good deal.I would definitely recommend her.

Sent by Jean Blackburn

Excellent service, very prompt and accurate in terms of meeting our needs.

Sent by Constance Rose

Renewed contact with Nicola after a gap between planned holidays and found the same good and helpful service. So nice in today’s hustle and at times rude contact with others. Many thanks

Sent by james skinner

Very swift and very personal service

Sent by Kenneth Marsh

Always get great service thats why we come back time and again

Sent by Tiffany Smith

You are always so helpful and always so reliable and always here to help and advise.

Sent by jane baker

Always a pleasure to talk to Nicola and gives us helpful suggestions before we decide which holiday to book.

Sent by Melvyn Kelly

Nicola 100 percent professional I only book my travel with her.

Sent by christine blazeby

You’re absolutely brilliant! Goes without saying that you’ve got a ten from us

Sent by Sarah Edwards

Always very helpful and always gets back to you , very friendly and nothing is to much bother .

Sent by victoria pearson

Nicola’s service is outstanding. She is knowledgeable, extremely friendly and found us an incredible price for our trip to New York.

Sent by Lynne Oldfield

Great service. Very friendly and efficient. And importantly always sources a great deal.

Sent by Janet Drury

Very friendly and efficient service for an indecisive single traveller.

Sent by Gemma Bush

We have always given Nicola challenges and she has always delivered. Fantastic service.

Sent by Bob Moore

Excellent service and reaction. I will use Nicola again for both business and private travel arrangements and have already recommended her to others .

Sent by Granville Edwards

She is simply THE BEST.

Sent by Paul Bush

We have passed Nicola's number on to many people who as ourselves have been 100% happy with her. Nicola has helped us through some difficult times and good times. At the moment she is helping us with my daughter's wedding. Thankyou Nicola dont know what we'd do without you. Michelle and Paul Bush xxxx

Sent by Mark Mowat

Very helpful and knowledgable. Would recommend Nicola to anyone .

Sent by Linda Hunt

Very helpful. Works hard to get a good price.

Sent by Ellen Hadfield

Great service, good advice given too. Would definitely recommend.

Sent by Jo Mason

Excellent service and attention.

Sent by John Harris

I found Nicola to be both helpful and polite in securing the flight and destination that I wanted. With this in mind, I will definitely use Nicola and Travel Counsellors again for all my other travel arrangements, for both business and pleasure. Regards John

Sent by Jaqueline Hall

Nicola offers outstanding customer service and I would have no hesitation to recommend her to family and friends.

Sent by Patrick Herron

As always Nicola dealt with my enquiry in an efficient and timely manner

Sent by Dennis Joyce

The girls a whizz at what she does.

Sent by Susan Samwell

Nicola is always there to answer any questions you may have, and always pleased to help

Sent by Helen Gardner

Nicola is awesome at sorting out our family holidays, nothing is too much trouble, she is kind and patient and deserves a medal for putting up with me.

Sent by Caroline Taylor

Nicola was very patient and listened to our requests and (even when we were being fussy.) It's good to know that all aspects of the holiday booking have been taken care of, it takes the pressure off when your busy to know that Nicola is doing the leg work for you!

Sent by Mick Youd

Have booked through Nicola for many years and previously recommended her to others.

Sent by James Ibbotson

She is fantastic and amazing

Sent by Darren Hall

Nicola always very helpful have booked quite a few holidays with her!

Sent by June Summers

As usual first class, peace of mind with everything. Nicola is totally professional but always adds that special ingredient of friendship and the knowledge that she always go the extra mile.

Sent by Robert Hirst

Always happy to endorse Nicola’s expertise She has really surpassed herself this time and got us a great deal I wouldn’t dream of booking a holiday any other way now, look after her she is a real asset

Sent by Lesley May

Nicola is very knowledgeable and has been very patient privsing various different roles itineraries until we were happy. Thanks Nicola great work

Sent by Wendy Prigg

As I've said before, Nicola always goes the extra mile to make sure we've got the exact holiday we want, and she did it again this time, so many thanks again, Nicola.

Sent by Tony MccarthyCox

Always a pleasure dealing with Nicola

Sent by Pamela Trevor

Always use Travel Counsellors, save alot of work they have all the experience, have used Nicola for at least 10 years would not use any other, she knows what we want out of a holiday, we have never been disapointed, and she is always at the end of the phone if we have needed her. Thank you Nicola.

Sent by Theresa Ebbs

We always receive excellent service from Nicola. She is efficient and friendly and goes out of her way to assist us in our holiday arrangements. She is spot on!

Sent by Lisa Evans

Excellent service as always. Highly recommend

Sent by Adrian Tazzyman

Always a very friendly experience talking with Nicola and we always enjoy our chosen holidays. Have had very few problems whilst away but the one occasion we did, Nicola was able to help us sort it out.

Sent by Jenny Harrop

Fast thorough responses. A pleasure to book through you.

Sent by Jill Simmonite

Nicola was very helpful and very prompt at calling me back. Very friendly and professional and would definitely use again.

Sent by Christine Moulsdale

As usual Nicola has been incredible and made sure every detail of our booking is tailored to suit us.

Sent by Mandy Wasteney

As always delivering a super service Nicola listened to what I wanted and came up with the goods and what impresses me most is that she does not pester you in to making a decision like many other travel agents

Sent by Julie Hickton

Nicola always works hard to find the right solution for us using all her contacts and knowledge - so far we've always had a great holiday as a result thank you

Sent by Claire Alexander

The service, attention to detail and the professionalism in which Nicola carries out her line of work are second to none. I have booked several holidays through Nicola and frankly would not consider using anyone else. I have complete confidence in her abilities and have recommended her to several friends. She is a credit to your company. Thank you Nicola yet again fantastic service.

Sent by Jane Baker

Always the best travel advisor

Sent by Gloria Bennett

Absolutely the best way to book your great getaway hassle free. Never book any other way.

Sent by David Haywood

A very pleasant experience dealing with you

Sent by linda brumby

Nicola has never let us down. Always have us sound advice and goes that extra mile on every occasion. We always put our trust in Nicola.

Sent by Francis Coyle

Brilliant, love booking with Nicola, she knows what we want and need.

Sent by liam Rice

Great to deal with, very patient despite my frequent change of mind about destination. Would definitely use again.

Sent by Elaine Pickford

I had in the past discussed with Nicola that we were thinking of going to Thailand early next year. An amazing offer came up for us to go with Emirates with lots of extras and she got in touch with us, sorted all the dates out we wanted and at the perfect price. Nothing is too much trouble for Nicola. I would highly recommend her!

Sent by William Large

Totally satisfied and always have been, keep up the good work. Well done

Sent by Robert Hirst

I recomend Nicola's services to friends colleagues and family as a matter of course as she has never let me down and provides a great service. Sometimes personal recommendations can backfire, but not with Nicola she is dedicated, professional friendly and knowledgable ... happy to give her 10+ if possible

Sent by Yvonne Ramkissoon

Always very helpful, I am not that straightforward but Nicola always comes up trumps for me.

Sent by Frank Elliott

Nicola is always easy to deal with & very thorough in the way she returns with the best deals for our group. She is always very pleasant even when I give her some very taxing booking for over 40 people. Someone you can recommend to anyone

Sent by Paul Summers

Just a few words - Nicola Burgin is the most competent and attentive she cares about all aspects of your travel arrangements, totally professional

Sent by Ian Kirkpatrick

Nicola is always helpful and resourceful.I would happily recommend her to anyone.

Sent by Dawn Winder

Nicola is the best travel agent we have every used, and would not hesitate recommending her and Travel Counsellors to friends and famly.

Sent by Kathleen Skinner

I have already recommended Nicola! Excellent service. Friendly, helpful and extremely efficient.

Sent by Rowland Hancorn

We would only book our holidays with Nicola as her expertise is second to none. We have had wonderful holidays that Nicola has arranged for us, she is a mine of information.

Sent by Christine Curtis

Would most definately recommend Nicola to friends and family, she is very helpful, friendly and obliging , whist still being professional ,and courteous . Thanks you Nicola

Sent by Charlie Redshaw

Nicola is a lovely person, always responds to emails promptly and has been very helpful in answering my questions.I tend to plan ahead way too early but Nicola has answered every question I have asked.I will 100% book my next holiday with her and will definitely recommend her to friends and family.

Sent by David Haslam

All my family use Nicola to book their holidays, some of which have been quite complicated, and in all cases have been a big success.

Sent by Gemma Bush

Ive used Nicola before. She is brilliant. She always knows everything about where you are going & is very efficient. Responds quickly. Always have a great holiday.

Sent by Martin Bird

I was recommended to Nicola some years ago and she has arranged a number of holidays for myself and my wife. I wanted to book a special holiday for my wifes 60th, so I came to Nicola to arrange our first cruise,

Sent by Peter Thirlwall

Nicola has been fantastic and is incredibly experienced. I have been dealing with Nicola for years now.

Sent by William Large

Understanding person, pleasure to deal with, would recommend Nicola to anyone.

Sent by Christine Moulsdale

Nicola has given us incredible service over many years and on lots of occasions her advice has been invaluable. We never miss an opportunity to recommend her.

Sent by Richard Lee

Nicola always goes above and beyond to make sure my holiday experience is excellent for me and all my family. She has a long reach and even has contacts in other countries to add upgrades if she can. Don't know how but she seems to be able to control the weather!

Sent by Ann Pearman

Nicola is like a family friend, I have been booking my holidays with her for years.

Sent by Tim Hirst

Nicola has been booking my holidays for a number of years now. She's very friendly, knowledgeable and a real credit to both her company and the industry. I wouldn't dream of booking a holiday any other way now.

Sent by Paul Temple

Wonderful service. Attitude and knowledge exceptional.

Sent by Graham Baguley

She is just brilliant, nothing is any trouble and has a great sense of humour, Nicola is a fabulous asset to your organisation. I have used her for over 10 years and recommended her to many of my friends and associates who in turn have given me possitive feedback. Look forward to having her look after my holiday needs and travel arrangements for many more years to come.

Sent by Murray Leslie

Always so polite and never pushy to deal with. Goes over and above the call of duty to get things just right. A good laugh also, which always helps. Best I've come across.

Sent by Fred Wyatt

Fast, efficient, first class service. There should be more of her quality.

Sent by Shirley Blunt

It was lovely to get everything sorted for our holiday it as taken all the stress away. Also sitting by the phone and planning our holiday was better than sitting in a travel agent. Nicola was very friendly and helpful. I would recommend anyone to book there holiday this way, I know we will use again. Thank you.

Sent by Tracey Evans

Very friendly and easy to talk to. Nothing was too much trouble. I will definitely be booking my holidays with Nicola in the future.

Sent by Claire Alexander

As always faultless service. Many thanks to Nicola.

Sent by Margaret Bates

Nicola is extremely helpful in searching for the right holiday to satisfy the customers needs .

Sent by Dawn Winder

Nicola is great and I would always come back to her to book our own holidays plus recommend her to friends and colleagues .

Sent by Sarah Robertson

Nicola is an absolute pleasure to work with. She is incredibly efficient and always manages to find excellent places to stay.

Sent by Marion Jones

Nicola has booked my holidays for many years. She always books nice hotels, nice times to fly (not too early or late). After all the years she knows what my husband and I like we trust her.

Sent by Melvyn Kelly

Nicola is extremely helpful and always available to offer her expertise which is greatly appreciated. I always use Nicola for all my business and holiday travel and I have recommended her previously.

Sent by Arthur Brumby

Nicola always ensures she deliveries a first class service every time. She makes sure we get the right holiday and is forever checking to make sure all bases are covered.

Sent by Christine Curtis

This is the first time I have used a Travel Counsellor and most definitely will recommend Niicola Burgin to my friends. Thank you Nicola for your help.

Sent by Helen Gardner

After Nicola finding holidays for me for years now it's like speaking to an old friend. I always recommend Nicola and can't praise her highly enough .

Sent by Rowland Hancorn

We have always had first class service with Nicola over many years and wonderful holidays that she has arranged, she is a mine of information, we wouldn't dream of booking with anyone else.

Sent by Karen Tazzyman

Nicola is so friendly and knowledgeable and also patient with all the questions and variations I ask. Have already recommended her to family members.

Sent by Maureen Bennett

Nicola is excellent at her job, very helpful and goes the extra mile, nothing is too much trouble for her. She is worth her weight in gold to your company and I always recommend her to friends .

Sent by Lynne Clough

Nicolas experience and knowledge is second to none booked with Nicola for years without no problems.