Paula Saunders
My expertise
I'm based in
Midlothian
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
I’m Paula, mum to two adventurous boys, and we love to travel. Plain and simple.
I specialise in premium, tailor‑made holidays for clients who value time, service and attention to detail. With over 35 years of experience, I have created bespoke itineraries for leisure, corporate and VIP travellers, drawing on first‑hand knowledge from my own journeys: soaring through the treetops in the Dominican Republic, swimming with dolphins in Mexico and taking in the views from Corcovado Mountain in Rio. As much as I enjoy adventure, I am just as happy immersing myself in local culture and relaxing by the pool.
Working closely with a trusted team, I design high‑end, fully personalised trips: from luxury family holidays and special celebrations to complex multi‑centre journeys and once‑in‑a‑lifetime escapes. Every detail is considered, including flights, handpicked hotels or villas, private transfers, airport parking, lounge access, car hire and carefully curated experiences that elevate your time away.
I have been fortunate to visit many wonderful destinations, including the USA and Canada, Central and South America, the Caribbean, the Far East, Africa, Australia and a wide range of European countries closer to home. This first‑hand knowledge helps me match you with the right destinations and properties to suit your style, standards and expectations.
No more hours spent trawling the internet: I take care of the research and planning so you can simply look forward to your next journey.
Planning your next trip or seeking inspiration on where to go? Please call or message me, connect on LinkedIn or like my Facebook page @PaulaSaundersTC and let me know what is on your bucket list.
I look forward to hearing from you soon.
Reviews
What my customers say
Because nothing is too much trouble for Paula, l know l can rely and trust her to do the best for me and us as a family with a member who needs extra support
Susan Smith
Darlington
18/03/2026
Paula is very knowledgeable, professional & friendly. I always recommend her to my friends .
Lena Robertson
EDINBURGH
06/03/2025
Such a smooth and hassle free process. I would defiantly consider using again
Susan McKee
York
25/02/2025
Top notch service in every respect
Jenna Potter
Richmond
06/02/2025
Between Paula and Juli, both have been excellent support in booking our family trip to Australia next year.
Alistair Marsh
Dalkeith
04/12/2024
Amazing friendly service. Paula goes out of her way to make holidays perfect and memorable for all the right reasons.
Michelle Shenton
ROTHERHAM, SOUTH YORKSHIRE
19/08/2024
We’ve found Paula to be extremely helpful, knowledgeable and approachable and look forward to arranging many more holidays with her.
Christine Gregson
EDINBURGH
13/08/2024
I have used TC twice now. When planning our first trip to Vietnam, Paula listened to our requirements and made changes as we advised to get the type of trip we wanted. Kept us informed through out the lead up to the trip, when on trip reached out to us too ensure all was well and updated re flight check ins. We also got an upgrade on our Peony Cruise trip to the largest room courtesy of TC, amazing other guests we met were impressed! We also just booked Celebrity Norwegian Fjords cruise for ourselves and friends. Look forward to using TC again
Julia Mckean
EDINBURGH
29/07/2024
We were delighted with Paula's help and will be looking to book up with her again.
Charlene Roy
EAST LINTON
12/07/2024
Paula always responds quickly and if not got info will say and roughly when able to get back and does. Portugal was a great trip hotel fab and flights great. This will be 2nd booking as want all done for me. Well informed great details and info given.
Jan Main
Kirkcaldy
05/07/2024
Paula was very cheerful and personable. She understood immediately the type of holiday we wanted to book. She collated various options within our budget and offered suggestions and alternatives. Paula informed us of the bookings and advised promptly when there were changes, checking with us before proceeding with confirmed bookings. Paula hand-delivered our tickets and excursion bookings and talked us through everything which was very reassuring.
Anita McParland
Edinburgh
18/06/2024
Extremely efficient, extremely knowledgeable and extremely patient!
Gemma Kilby
Felsted
18/06/2024
Working with Paula take all the stress, worry and anxiety out of traveling...It's like having my own angel working in the background, so the journey goes as smoothly as possible.
Maria Campbell
Edinburgh
18/06/2024
Paula took our brief and provided a number of interesting options, quickly and efficiently. We were very happy with the service provided which resulted in securing excellent flight and accommodation solutions within our stated budget
Andrew McMurtrie
Dunfermline
07/05/2024
Paula is a fantastic consultant she listens & always delivers & goes above & beyond. Her knowledge is amazing.
Lena Robertson
Edinburgh
01/05/2024
Paula is always excellent at having options and advice. Booking with her also gives me peace of mind when I am away that I have a contact who can help in a situation, especially as I will be travelling as a single parents with my daughter.
Susan Law
Dalkeith
17/04/2024
Paula makes everything so seamless when booking a holiday. Her knowledge is second to none and her recommendations of places to visit have never failed us. Have already recommended her to my family and will continue to do so, 100%
Kathryn Donoghue
Dalkeith
09/04/2024
Paula books all our holidays she has so much knowledge and always gets us exactly what we want. I would highly recommend her a brilliant easy service
Emma Dolan
Sittingbourne
02/04/2024
10/10 Really helpful friendly efficient service.
Alison Bamber
Lancashire
26/03/2024
great service from Paula
Mary Anne Roff
Darlington
04/03/2024
Paula made it very easy to book what we hope will be a memorable holiday.
Paula Spence
Dalkeith
29/02/2024
Amazing as usual thanks paula
Andrew Woodall
Hull
27/02/2024
Always so helpful and efficient in advising of the most complex trips to organise.
Kirsty Sturgeon
Cobham
22/02/2024
Very helpful and went the extra mile.
Elaine Robertson
Dalkeith
20/02/2024
Paula was super helpful and really listened to what we were looking for!
Alison Hay
Livingston
16/02/2024
Paula is simply the best. She listens, she finds the holiday and she books the holiday swiftly. Wouldn’t go anywhere else now. 10/10
Lisa Caldwell
DALKEITH
14/02/2024
Paula has gone out of her way to support me especially my flights during COVID. l will be ever thankful for everything she has done and continues to do.. she even waited up to check me in for flights back from Australia
Susan Smith
Darlington
18/10/2023
I have booked 3 holidays with Paula and would highly recommend her to friends & family nothing is to much trouble any questions I have are answered in a timely manner I would say Paula’s love & passion for what she does definitely shines through Customer service is impeccable.
Paula Rutherford
EDINBURGH
18/10/2023
Paula is brilliant and so patient. Have used her for several years now.
Hayley Goodsell
GILLINGHAM
22/09/2023
She is the most helpful person . Fabulous at her job
Freda Cunningham
Edinburgh
20/09/2023
I score you a 10 Paula. 10/10 Paula, I have always found you extremely helpful and always come up with answers to my requests and questions (which are manifold I know). I have already recommended you to several people and will continue to do so.
Roger Gough
Rochester
08/09/2023
Fantastic service! Will definitely be using Paula again and recommending her!
Emma Little
Edinburgh
08/09/2023
Paula is brilliant at her job, very friendly, full of great suggestions and is so quick at responding. We wouldn’t go anywhere else for help in booking our big adventure holidays. Thank you Paula
David Shenton
Aylesham, CANTERBURY
19/07/2023
Paula was great at her job . She made it so stress free with a lovely calm way about her . She went above and beyond. I’m looking forward to her helping other members of my family look for their holiday later this year . Thank you Paula .
Susan Pearson
Midlothian
17/07/2023
Paula was absolutely fantastic in her service from start to finish . Very knowledgeable and helpful would highly recommend
Emma Dolan
Sittingbourne
20/04/2023
Paula was absolutely fantastic in her service from start to finish . Very knowledgeable and helpful would highly recommend
Emma Dolan
Sittingbourne
20/04/2023
Fantastic service and advice as always from Paula. I wouldn’t hesitate to recommend Paula to friends and family. Thanks again.
Nicola Clarke
Dalkeith
11/04/2023
10 /10 !
Nicola Innes
Kirkcaldy
03/04/2023
Paula is fab! We both work long hours and often email one another at odd times….but Paula is always super responsive. We’ve just booked our 3rd holiday with TC and some flights for another holiday - I guess that says it all!!! Thank you Paula, Cath
Catherine Speakman
RICHMOND, North Yorkshire
03/04/2023
Paula provided us with great advice to enable us to decide what we wanted for our holiday. She is approachable, friendly and extremely knowledgeable. We would have no doubts about recommending Paula to our friends.
Christine Gregson
Edinburgh
03/04/2023
Have used Paula before. Always tries to tailor a deal to your needs and feel positive about where you are booking/going
Deborah Atkinson
GILLINGHAM
14/02/2023
There are so many options to choose when trying to design and plan a holiday, Paula makes the process fast simple and easy to move forward. She guided us toward designing our weekend break, kept in frequent contact, and was always willing to adapt and change as necessary.
Alan Sewell
Pudsey
06/02/2023
Would not hesitate to recommend Paula to any friends or family looking to arrange a holiday. Paula has been very helpful during the whole booking process and she has given us first class service.
Amanda Lansley
Bonnyrigg
01/02/2023
Paula just got what I was looking for, a holiday to suit the kids as well as the adults! She’s friendly, knowledgeable and always available for questions. I’ve already recommended her to friends! She’s also helping me with another holiday too.
Fiona Sim
Edinburgh
18/01/2023
I’ve booked with Paula a number of times now. Paula know's my requirements and has got it down to a T for the type of holidays I’m interested in. Always first class service. Wouldn’t go anywhere else!
Lisa Caldwell
Dalkeith
12/01/2023
Paula was super helpful and prompt service.
Louise Brunton
Edinburgh
04/01/2023
Just wanted to say a big thank you for your help and arrangement of our fantastic honeymoon. We had the most amazing time in Maldives and Dubai. The whole experience from booking, to your ongoing help and final documents etc was so easy and we thank you for that.
Mr & Mrs Burge
MALVERN, Worcestershire
13/12/2022
Paula was amazing with helping me book my first abroad holiday for myself and my daughter . Being quite anxious , Paula found the best holiday resort which fit us perfect and made me feel more at ease . She found exactly what I was looking for and was very informative with the entire process .
Kelsie Goodsell
Maidstone
31/10/2022
Paula was super helpful and efficient. I was delighted to have been put in touch with her and now look forward to our amazing trip with confidence
Linda MacDougall
Inverkeithing
12/10/2022
1st time asking Paula to look for a holiday for my husband & I. I found Paula to be very helpful, friendly, professional and above all patient with us as we changed our minds on destinations! She definitely goes “the extra mile” Paula was prompt at sending potential holidays via email and always telephoned back when she said she would. Happy to say Paula came up with a holiday that suited our wish list. I would definitely contact Paula again for future holidays & would highly recommend her to my friends and family.
Amanda Ashmole
PERTH
07/10/2022
Paula, you have been totally amazing! Patient, kind, incredibly helpful, so friendly and a bunch more adjectives! I could go on and on! Thank you
Ruth Griffin
EDINBURGH
03/10/2022
Great service, even throughout the issues with covid, Paula was great to provide information and support us with our queries.
Peter O’Rourke
Dalkeith
04/09/2022
Had it not been for the pandemic I’m sure that I would have used Paula’s services more. Very friendly and informed. I will use her again. I would recommend her to friends and family
Christopher Turner
Newport
26/08/2022
Excellent service - highly recommended
John Carruthers
EDINBURGH
16/08/2022
Can’t believe how easy it was to use travel counsellors….Paula was amazing….what would have taken me literally weeks and many hours to sort out was done in 2 days!,, Wow!, Thank you.
Maria Campbell
EDINBURGH
04/08/2022
Thank you for the most perfect holiday. Everything ran so smoothly and the hotel was to die for. I’ll be back in touch to arrange future travel
Emma Maguire
Darlington
26/07/2022
Paula has been very accommodating to our needs & has answered all questions.
Lena Robertson
EDINBURGH
27/06/2022
Great service, Paula listened to what we wanted and came up with great options.
Elizabeth Harry
Livingston
26/04/2022
Paula has been fantastic!! I couldn't recommend her highly enough. She listened to my brief and delivered perfectly. Nothing has been too much trouble. Paula has detailed everything clearly and even sent 8 separate payment emails, as I am travelling with 8 friends. Excellent service!!
Carol Martin
Newtongrange
11/04/2022
Very friendly approachable and quick to respond to my lots of questions
Craig Lennox
Edinburgh
30/03/2022
Paula is there every step of the way nothing to much trouble has the patience of a saint would highly recommend to all family and friends Thank you so much x
Denise Norris
BROUGH, East Riding of Yorkshire
19/03/2022
Paula was fantastic, she phoned back to rearrange flights when I asked and changed things to suit without any hassle very much a great experience. I highly recommend Paula to anyone that is looking for a travel consultant.
Jamie Christie
Gifford, East Lothian
14/03/2022
Paula offers a fantastic service she understands our needs perfectly and always find the right holiday. I will never go back to booking online myself again. Thank you!
Lisa Caldwell
Dalkeith
10/03/2022
Paula couldn’t have been more helpful. l have already recommended her to two other people! I will definitely continue to use her services in the future as it gives us more confidence to travel
Susan Smith
Darlington
09/03/2022
Paula provides an excellent service always wanting to get the best for her customers. I would not hesitate to ask Paula to book another holiday for me and I would certainly recommend her very highly to family and friends.
Nicola Clarke
Dalkeith
09/03/2022
Paula is fantastic, so helpful, does great research on what you want from a holiday and sees it through right to us boarding the plan. A huge thank you
Hayley Goodsell
Kent
24/01/2022
Excellent…so helpful
Freda Cunningham
EDINBURGH
20/01/2022
Paula always gives me value for money. She knows everything about the travel industry and always answers my questions in a thorough and professional manner plus with a happy voice. Updates me with the latest regulations concerning covid. 100% recommend Paula to look after all your travel needs. Thankyou again Paula for finding us our perfect getaway...
Clive Sayers
EDINBURGH
20/01/2022
I am very pleased with everything Paula has done for me. She was amazing she did everything don't know what I would of done without her, I will definitely be highly recommending her.
Mandy Hirst
Blackpool
13/01/2022
I already have recommended Paula to others, and am now on my 3rd holiday booking with her!
Cara Chambers
Dalkeith
10/12/2021
Paula was super helpful, gave me loads of good advice and options on hotels and a great price. Looking forward to the holiday and took all the stress away of having to try and investigate/book everything myself. 10/10.
John Kerr
Edinburgh
17/11/2021
Very happy with our golf holiday planning
Philip Caldwell
Dalkeith
08/11/2021
Fantastic service & put my mind at ease for all the form filling & made sure we had everything in place! For anyone wanting to book abroad I’d definitely recommend going for it & Paula is your go too!
Kareen Sharp
Dalkeith
26/10/2021
The service provided by Paula is second to none. She’s got her customers at the heart of all she does. I’ve had no hesitation recommending Paula and Travel Counsellors
Kerry-Anne Fitzgerald
Midlothian
26/10/2021
Paula is great, patient and finds us what we are looking for.
Susan Law
Dalkeith
22/09/2021
Super friendly. Finds what you are looking for. Good service
Meghan Herkes
DALKEITH
09/08/2021
Thanks for organising our trip, we would definitely recommend you to friends and family
Grace Greig
Kinross
04/08/2021
Paula took all the hassle out of looking at different locations/accommodations which we really appreciated. Also, she listened to what we wanted and didn't ask us to compromise and in turn has found us a location we wouldn't have even thought of!
Peter O'Rourke
Midlothian
04/08/2021
Paula is fantastic!! Goes above and beyond and had even taken on my staycations now!!
Hayley Goodsell
GILLINGHAM
02/07/2021
Thank you Paula! Paula has been incredible in helping us move our trip to Kenya to 2021. Paula has kept us up to date throughout the process, always available to chat and gave us the care and attention as if the holiday was her own. Definitely recommend!
Zoe Shenton
Canterbury
20/06/2020
Your input and help added significantly to the enjoyment of my holiday and the problem free and smooth travelling . Thank you so much for all your help - I will certainly be in contact when I next am planning a holiday.
R Gough
Kent
09/03/2020
Always a pleasure to deal with Travel Counsellors who always provide a hassle-free service.
Anthony Hickman
Scarborough
15/01/2020
I was recommended Paula via a friend. I could not have been any happier with the experience. Paula really goes out of her way to help make every single aspect of your trip perfect. She j it’s took time to get to know me and my family, our likes and dislikes etc and understand the trip we wanted which in my case was quite a complex ask. Paula quickly understood my requirements and came back to me with excellent suggestions. She added in all the transfers from the airports and suggested excursions. She really did go above and beyond. She is easy to get hold of and responds quickly to questions. Really smooth process and she explained everything really well. I would highly recommend Paula and will definitely be using her again.
S Varley
Leeds
15/01/2020
Paula is amazing. She asked the right questions to understand our needs and as a result she has put together our dream honeymoon.
Dale Mcphee
Livingston
24/12/2019
Very friendly, approachable and helpful
Ruth Griffin
Edinburgh
09/10/2019
Paula was very helpful with my holiday, I gave her the dates and the budget and she came up with a great deal.
Gregory Matanle
Maidstone
02/10/2019
Absolutely excellent customer service and so much knowledge of travel industry. I have already passed on Paula's details to friends and family.
Helen Baird
Bathgate
06/09/2019
Paula is super patient, with lots of great suggestions & ideas. Excellent service & we’d recommend & use her again... & again!
Elizabeth Harry
Livingston
13/08/2019
The service I received was amazing and I was delighted to feel so supported in looking for a special holiday. Paula has been fantastic.
Lesley McKinlay
Edinburgh
12/08/2019
I have already passed Paula's details onto friends, who have booked a trip with her.
Sara Collier
Dunfermline
21/07/2019
I feel that paula goes that extra mile to help and sort the things you need . I will be booking another holiday soon .
G Coombes
Sittingbourne
08/07/2019
I would give a special thank you to Paula for going out of her way helping me to have a wonderful experience in Edinburgh. Thank you Paula.
A Wigg
Kent
08/07/2019
Excellent service nothing was to much trouble answered everything I needed to know and gave advice would certainly recommend to anyone who is booking a holiday
Debbie Cox
Great Yarmouth
29/05/2019
Paula was very helpful in organising my trip and went out of her way to accommodate me to keep it as a surprise
G Henderson
Edinburgh
24/04/2019
Very impressed with Paula’s service so far. I know that I can phone her with anything that is concerning me or organise something on my behalf. I look forward to using her services again as the years 2020 and 2021 are big travel years for me!!!
C Turner
Shropshire
01/04/2019
Additional offers
More destinations to enjoy
Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch
Start planning with me
Let me inspire you
Stay inspired with my insider tips, hidden gems, and dream-worthy itineraries until you're ready to make them real
You're all set
I’ll be in touch soon to share personalised recommendations, exclusive offers, and a few travel secrets worth dreaming about.
Paula Saunders